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HomeMy WebLinkAboutValley Dumpster Service LLC - Agreements - 04.27.23NON-EXCLUSIVE FRANCHISE AGREEMENT BETWEEN THE CITY OF FRESNO VALLEY DUMPSTER SERVICE LLC FOR ROLL -OFF COLLECTION SERVICES Au u , 2023 This page intentionally blank Table of Contents RECITALS... ........ .............................................. ........................................ 7 ARTICLEDEFINITIONS................................................................................................... 8 ARTICLE 2 REPRESENTATIONS AND WARRANTIES OF THE CONTRACTOR.......... 15 2.1 REPRESENTATIONS AND WARRANTIES.......................................................... 15 ARTICLE 3 TERM OF AGREEMENT............................................................................... 16 3.1 EFFECTIVE DATE.................................................................................. .......... 16 3.2 CONDITIONS TO EFFECTIVENESS OF AGREEMENT....... ...... ........................ 17 3.3 INITIAL TERM................................................................................................. .. 17 3.4 OPTION TO EXTEND........................................................................................... 17 ARTICLE 4 SCOPE OF AGREEMENT............................................................................ 18 4.1 SCOPE OF AGREEMENT.................................................................................... 18 4.2 LIMITATIONS TO SCOPE.................................................................................... 19 4.3 CITY'S RIGHT TO GRANT MULTIPLE NON-EXCLUSIVE AGREEMENTS.......... 20 4.4 CITY'S RIGHT TO EXCLUDE NEWLY ANNEXED TERRITORY FROM SCOPE OFFRANCHISE................................................................................................... 20 4.5 AGREEMENT CONSISTENT WITH APPLICABLE LAW ...................................... 20 4.6 OWNERSHIP OF MATERIALS............................................................................. 20 4.7 NOTIFICATION TO CITY OF NON -FRANCHISED HAULERS ............................. 21 ARTICLE 5 COLLECTION, PROCESSING, AND DISPOSAL SERVICES ...................... 21 5.1 COLLECTION......................................................................................................21 5.2 PROCESSING AND MARKETING SERVICES ..................................................... 21 5.3 DIVERSION REQUIREMENT............................................................................... 23 5.4 DISPOSAL...................................................................................................... . . 23 5.5 BILLING........................................................................................................ ... .. 24 5.6 CUSTOMER SERVICE......................................................................................... 25 ARTICLE 6 STANDARDS AND REQUIREMENTS FOR SERVICES, EQUIPMENT, ANDPERSONNEL........................................................................................................... 25 6.1 OPERATING DAYS, HOURS, AND SCHEDULES ................................................ 25 6.2 COLLECTION STANDARDS...........................................................................-... 25 6.3 VEHICLE REQUIREMENTS................................................................................. 27 6.4 ROLL -OFF CONTAINER REQUIREMENTS......................................................... 28 6.5 PERSONNEL........................................................................................................30 6.6 HAZARDOUS WASTE INSPECTION AND HANDLING ........................................ 30 6.7 NON-DISCRIMINATION.......................................................................................32 6.8 COMMUNICATION AND COOPERATION WITH CITY.... ............ ........................ 32 ARTICLE 7 RECORD KEEPING AND REPORTING....................................................... 32 7.1 GENERAL ............ ........... .............................................................._....... 32 7.2 RECORDS .................... ........................................................................................33 7.3 GENERAL REPORTING REQUIREMENTS ...... ................................................... 35 7.4 MONTHLY REPORT............................................................................................. 35 7.5 AB 939 COUNTY SURCHARGE REPORTING.................................................... 36 ARTICLE 8 FRANCHISE FEES AND OTHER FEES ....................................................... 37 8.1 GENERAL............................................................................................................ 37 8.2 FRANCHISE FEE...............................................................................................1. 37 8.3 OTHER FEES....................................................................................................... 37 8.4 ADJUSTMENT TO FEES..................................................................................... 37 8.5 PAYMENT SCHEDULE AND LATE FEES............................................................ 37 8.6 OVERPAYMENT OF FEES.................................................................................. 38 8.7 NON -CITY FEES; AB 939 COUNTY SURCHARGE ............................................. 38 ARTICLE 9 CONTRACTOR'S COMPENSATION AND RATES ...................................... 38 9.1 CONTRACTOR'S COMPENSATION.................................................................... 38 9.2 CITY'S RIGHT TO SET MAXIMUM RATES-....... ................................................. . 38 9.3 CONTRACTOR'S RATES................................................................ ................. 39 ARTICLE 10 INDEMNITY AND INSURANCE.................................................................. 39 10.1 INDEMNIFICATION............................................................................................... 39 10.2 INSURANCE................................................•.................................. 40 ARTICLE 11 DEFAULT AND REMEDIES........................................................................ 44 11.1 EVENTS OF DEFAULT........................................................................................ 44 11.2 RIGHT TO TERMINATE UPON DEFAULT..........................................................1 45 11.3 CITY'S REMEDIES CUMULATIVE; SPECIFIC PERFORMANCE ........................ 45 11.4 LIQUIDATED DAMAGES...................................................................................... 45 11.5 DIVERSION NON-PERFORMANCE.................................................................... 47 11.6 CONDITIONS UPON TERMINATION................................................................... 48 ARTICLE 12 OTHER AGREEMENTS OF THE PARTIES ................................................ 49 12.1 RELATIONSHIP OF PARTIES.............................................................................. 49 12.2 PERMITS AND LICENSES................................................................................... 49 12.3 COMPLIANCE WITH LAW........................................................................................50 12.4 GOVERNING LAW............................................................................................... 50 12.5 JURISDICTION.....................................................................................................50 12.6 BINDING ON SUCCESSORS............................................................................... 50 12.7 ASSIGNMENT......................................................................................................50 12.8 PARTIES IN INTEREST....................................................................................... 50 12.9 WAIVER............................................................................................................... 50 12.10 NOTICE PROCEDURES...................................................................................... 51 12.11 REPRESENTATIVES OF THE PARTIES............................................................. 51 12.12 CRIMINAL ACTIVITY OF CONTRACTOR............................................................ 51 12.13 ACKNOWLEDGMENT OF PUBLIC RESOURCES CODE SECTION 49520 NOTICE............ ................... ........... ........ ........................... 53 ARTICLE 13 MISCELLANEOUS AGREEMENTS........................................................... 53 13.1 ENTIRE AGREEMENT........................................................................................ 53 13.2 SECTION HEADINGS..................................................................................I....... 53 13.3 REFERENCES TO LAWS..................................................................................... 54 13.4 INTERPRETATION............................................................................................... 54 13.5 PRONOUNS AND PLURALS; TENSE.................................................................. 54 13.6 TEXT TO CONTROL ....... ........ ..................................... .......... .............................. 54 13.7 AMENDMENT...................................................................................................... 13.8 SEVERABILITY............ ................................................ ........................................ 54 13.9 COUNTERPARTS ................................................................................................ 54 13.10 EXHIBITS............................................................................................................. 54 List of Exhibits A Schedule for Liquidated Damages B Secretary's Certification C Statement of Applicant's Understanding and Representations D Approved Processing and Residue Disposal Facilities This page intentionally blank NON-EXCLUSIVE FRANCHISE AGREEMENT BETWEEN THE CITY OF FRESNO AND VALLEY DUMPSTER SERVICE LLC FOR ROLL -OFF COLLECTION SERVICES This non-exclusive franchise agreement (Agreement) is made and entered into is 27th day of April,2023 by and between the City of Fresno, a municipal corporation (City), and Valley Dumpster Service LLC (Contractor). RECITALS This Agreement is entered into with reference to the following facts and circumstances: WHEREAS, the Legislature of the State of California (State), by enactment of the California Integrated Waste Management Act of 1989, codified at California Public Resources Code Section 40000 et seq. (Act)), has declared that it is in the public interest to authorize and require local agencies to make adequate provisions for Solid Waste Collection within their jurisdiction; and WHEREAS, the State has found and declared the amount of Solid Waste generated in California, coupled with diminishing landfill space and potential adverse environmental impacts from landfilling and the need to conserve natural resources, have created an urgent need for State and local agencies to enact and implement an aggressive integrated waste management program. The State has, through enactment of the Act, directed the responsible State agency and all local agencies, to promote Disposal Site Diversion and to maximize the use of feasible Solid Waste reduction, re -use, Recycling, and Composting options in order to reduce the amount of Solid Waste that must be Disposed of in Disposal Sites; and WHEREAS, the Act requires local agencies to divert 75% of discarded materials from landfills; and WHEREAS, the City Council established goals of achieving 75% diversion by 2012 and zero waste status by 2025 on June 26, 2007, and approved a Zero Waste Strategic Action Plan on February 11, 2009; and WHEREAS, the City finds that reusing, Recycling, and Composting Recyclable Materials, Organic Materials, and Construction and Demolition Debris (C&D) is essential to further the City's efforts to reduce Solid Waste Disposal and comply with the Act and the City's zero waste goals; and WHEREAS, pursuant to the powers granted the City as a charter city by Article XI, Section 5(a) of the California Constitution and Article XI I I of the Charter of the City of Fresno, the City has determined that the public health, safety, and well-being require a franchise agreement defining non-exclusive rights be awarded to qualified companies to provide for the roll -off container collection of Permitted Materials except for collection of materials City of Fresno Non -Exclusive Roll -Off Agreement Page 7 excluded in the City's Municipal Code, and other services related to meeting requirements of the Act; and WHEREAS, the City requires all haulers providing Roll -Off Collection services for Permitted Materials in the City to obtain a non-exclusive franchise in order to regulate this business, ensure its orderly operation, achieve its diversion goals, and to minimize the potential for adverse effects it may have on the local environment; and WHEREAS, the City Council has determined through an application process that the Contractor, by demonstrated experience, reputation, and capacity, is qualified to provide for the Roll -Off Container Collection of Permitted Materials within the corporate limits of the City and the Transportation of such material to appropriate places of Recycling, Processing, and/or Disposal, and can provide insurance consistent with the City's requirements. The City Council desires that Contractor be engaged to perform such services on the basis set forth in this Agreement; and WHEREAS, Contractor intends to use the City's streets, alleys, other public rights - of way, and infrastructure to provide Roll -Off Collection services to the City's residents and businesses; and WHEREAS, the City intends to receive just and reasonable fees from the Contractor for City's administration of the Agreement and for Contractor's use of the City streets, alleys, other public rights -of -way, and infrastructure which the City may lawfully impose, and the companies are obligated to pay. NOW, THEREFORE, in consideration of the mutual promises, covenants, and conditions contained in this Agreement and for other good and valuable consideration, the Parties agree as follows: ARTICLE 1 DEFINITIONS For purposes of this Agreement, unless a different meaning is required, the following words and phrases shall have the following meanings and shall be capitalized throughout this Ag reement: A. "Act" means the California Integrated Waste Management Act of 1989 (Division 30 of the California Public Resources Code), as amended, supplemented, superseded, and replaced from time to time. B. "Agreement" means this Agreement between the City and Contractor for Roll - Off Container Collection, Processing, and Disposal of Permitted Materials, including all exhibits and attachments, and any future amendments hereto. C. "Applicable Law" means all Federal, State, and local laws, regulations, rules, orders, judgments, degrees, permits, approvals, or other requirements of any governmental agency having jurisdiction over the Roll -Off Container Collection, Transportation, Recycling, Processing, and Disposal of Permitted City of Fresno Non -Exclusive Roll -Off Agreement Page 8 Materials that are in force on the Effective Date and as they may be enacted, issued, or amended during the Term of this Agreement. D. "Approved C&D Processing Site" means the Processing Site specified in Exhibit D, which was selected by Contractor and approved by the City. E. "Approved Disposal Site" means a Disposal Site selected by the Contractor or its Subcontractor(s) and approved by the City for Disposal of residue from Approved Processing Site(s). Approved Disposal Site(s) are listed in Exhibit D. F. "Approved Organics Processing Site" means the Processing Site specified in Exhibit D, which was selected by Contractor and approved by the City. G. "Approved Processing Site(s)" means the Approved C&D Processing Site, Approved Organics Processing Site, and/or Approved Recyclables Processing Site. H. "Approved Processor" means the operator of an Approved Processing Site. I. "Approved Recyclables Processing Site" means the Processing Site specified in Exhibit D, which was selected by Contractor and approved by the City. J. "Bin" means a container with capacity of approximately one (1) to eight (8) cubic yards, with a hinged lid, and with wheels, that is typically serviced by a front end -loading Collection vehicle. K. "Business Days" mean days during which City offices are open to do business with the public. L. "Cart' means a plastic container with a hinged lid and wheels that is typically serviced by an automated or semi -automated Collection vehicle. A Cart has capacity of 20, 35, 64, or 96 gallons (or similar volumes). M. "Change in Law" means any of the following events or conditions that have a material and adverse effect on the performance by the Parties of their respective obligations under this Agreement (except for payment obligations): The enactment, adoption, promulgation, issuance, modification, or written change in administrative or judicial interpretation on or after the Effective Date of any Applicable Law; or The order or judgment of any governmental body, on or after the Effective Date, to the extent such order or judgment is not the result of willful or negligent action, error or omission or lack of reasonable diligence of the City or of the Contractor, whichever is asserting the occurrence of a Change in Law; provided, however, that the contesting in good faith or the failure in good faith to contest any such order or judgment shall not constitute or be construed as such a willful or negligent action, error or omission or lack of reasonable diligence. N. "City" means the City of Fresno, California, a municipal corporation, and all City of Fresno Non -Exclusive Roll -Off Agreement Page 9 the territory lying within the municipal boundaries of the City as presently existing or as such boundaries may be modified during the Term. O. "City's Municipal Code," "Municipal Code" or "FMC" means the Municipal Code of the City of Fresno. P. "Collect" or "Collection" means the act of collecting Permitted Materials and other material at the place of generation in the City. Q. "Commercial" shall mean of, from or pertaining to non -Residential Premises where business activity is conducted, including, but not limited to, retail sales, services, wholesale operations, manufacturing and industrial operations, but excluding businesses conducted upon Residential property which are permitted under applicable zoning regulations and are not the primary use of the property. R. "Compactor" means a mechanical apparatus that compresses materials into a container, which container may be detachable. For the purposes of this Agreement, Compactors shall include only Compactors with container capacities of ten to fifty cubic yard that are serviced by Roll -Off Collection Trucks. S. "Compost" or "Composting" includes a controlled biological decomposition of Organic Materials yielding a safe and nuisance free Compost Product. T. "Compost Product" means the product resulting from the controlled biological decomposition of Organic Materials that are Source Separated from the Solid Waste stream, or which are separated at a centralized facility. U. "Construction and Demolition Debris (C&D)" means materials resulting from construction, remodeling, repair, cleanup, or demolition operations that are not hazardous as defined in California Code of Regulations, Title 22 Section 66261.3. This term includes, but is not limited to, asphalt, concrete, cement concrete, brick, lumber, gypsum wallboard, concrete board, cardboard, and other associated packaging, roofing material, ceramic tile, carpeting, plastic pipe and steel, as well as vegetative matter resulting from land clearing and landscaping including but not limited to rock, soil, tree stumps, or as otherwise defined by Title 27 Chapter, Article 2, Section 20164. Construction and Demolition Debris excludes putrescible wastes. V. "Contractor" means Valley Dumpster Service LLC, a Sole Proprietorship organized and operating under the laws of the State of California and its officers, directors, employees, agents, companies, and Subcontractors. W. "Contractor Party(ies)" shall mean Contractor, officers, directors, management employees, or fiscal employees (where "management employee" means any employee with direct or indirect responsibility for direction and control over the Contractor's activities under this Agreement and City of Fresno Non -Exclusive Roll -Off Agreement Page 10 "fiscal employee" means an employee with direct or indirect responsibility and control duties relating to financial matters under this Agreement). X. "Criminal Activity" means those activities described in Section 12.12.1. Y. "Customer" means the Person whom Contractor submits billing invoice to and collects payment from for Collection services provided. Z. "Designated Disposal Site" means the American Avenue Landfill at 18950 W American Avenue in Tranquility, California for the purposes of Disposing Solid Waste. AA. "Designated Waste" means non -Hazardous Wastes that may pose special Disposal problems because of its potential to contaminate the environment, and which may be disposed of only in Class II Disposal Sites or Class III Disposal Sites pursuant to a variance issued by the California Department of Health Services. BB. "Director" shall mean the Public Utilities Director of the City or an authorized representative of the Public Utilities Director. CC. "Discarded Materials" means Solid Waste, Recyclable Materials, Organic Materials, or C&D placed by a Generator in a receptacle and/or at a location that is designated for Collection pursuant to the City's Municipal Code. DD. "Disposal or Dispose (or variation thereof)" means the final disposition of Solid Waste at a Disposal Site. EE. "Disposal Site" means a facility for ultimate Disposal of Solid Waste. FF. "Diversion" means activities that reduce or eliminate the amount of Solid Waste from Solid Waste Disposal including, but not limited to, Recycling, and Composting. GG. "Drop Box" means an open -top container with capacity from 6 to 50 cubic yards that is used for Collection of Permitted Materials and that is serviced by a Roll -Off Collection Truck. Drop Boxes with capacities of less than 10 cubic yards may only be used for the purposes of Collecting C&D. A Drop Box, which is also known as a roll -off box and/or debris box, is a type of Roll -Off Container. HH. "Effective Date" means the date set forth in the introductory paragraph of this Agreement. [l. "Federal" means belonging to or pertaining to the national general government of the United States. JJ. "Food Scraps" means those discarded materials that will decompose and/or putrefy including (i) all kitchen and table food waste, (ii) animal or vegetable City of Fresno Non -Exclusive Roll -Off Agreement Page 11 waste that is generated during or results from the storage, preparation, cooking or handling of food stuffs, (iii) discarded paper that is contaminated with Food Scraps; (iv) fruit waste, grain waste, dairy waste, meat and fish waste; and, (v) non -Recyclable paper or contaminated paper. Food Scraps are a subset of Organic Materials. KK. "Franchise Fee" means the fee paid by Contractor to City for the privilege to hold the non-exclusive rights granted by this Agreement. LL. "Generator" means any Person whose act or process produces Permitted Materials, or whose act first causes Permitted Materials to become subject to regulation. MM. "Green Waste Material" means any materials generated from the maintenance or alteration of public, commercial, or residential landscapes that will decompose and/or putrefy including, but not limited to, yard clippings, grass, leaves, shrub/tree trimmings or prunings (less than 4" in diameter), brush, flowers, weeds, dead plants, small pieces of unpainted and untreated wood, and other types of organic waste. For the purposes of this Agreement, such materials shall be Source Separated and placed by a Generator in a receptacle and/or at a location that is designated for Collection. Green Waste Material is a subset of Organic Materials. NN. "Hazardous Waste" means all substances defined as Hazardous Waste, acutely Hazardous Waste, or extremely Hazardous Waste by the State in Health and Safety Code §25110.02, §25115, and §25117 or in the future amendments to or recodifications of such statutes or identified and listed as Hazardous Waste by the U.S. Environmental Protection Agency (EPA), pursuant to the Resource Conservation and Recovery Act (42 USC §6901 et seq.), all future amendments thereto, and all rules and regulations promulgated thereunder. 00. "Holidays" are defined as New Year's Day, Thanksgiving Day, and Christmas Day. PP. "Infectious Waste" means biomedical waste generated at hospitals, public or private medical clinics, dental offices, research laboratories, pharmaceutical industries, blood banks, mortuaries, veterinary facilities, and other similar establishments, as defined in Health and Safety Code Section 25117.5. QQ. "Liquidated Damages" means the amounts due by Contractor to City for failure to meet specific quantifiable standards of performance as described in Section 11.4 and Exhibit A. RR. "Organic Materials" means those discarded materials that will decompose and/or putrefy including Green Waste Material and Food Scraps such as, but are not limited to, green trimmings, grass, weeds, leaves, prunings, branches, dead plants, brush, tree trimmings, dead trees, small wood pieces, other types City of Fresno Non -Exclusive Roll -Off Agreement Page 12 of organic yard waste, vegetable waste, fruit waste, grain waste, dairy waste, meat waste, fish waste, paper contaminated with Food Scraps, pieces of unpainted and untreated wood, and pieces of unpainted and untreated wallboard. No discarded material shall be considered to be Organic Materials, unless such material is Source Separated from Solid Waste, Recyclable Materials, C&D, or other materials. SS. "Parent Company" refers to a company owning more than 50% of the shares of another company (subsidiary) or a company that has management control over such subsidiary. TT. "Party or Parties" refers to the City and Contractor, individually or together. UU. "Permitted Materials" refers to Solid Waste, Source Separated Recyclable Materials, Source Separated Organic Materials, and C&D. Permitted Materials excludes Source Separated Food Scraps. VV. "Person(s)" means any individual, firm, association, organization, partnership, corporation, business trust, joint venture, the United States, the State of California, the County of Fresno, and special purpose districts. WW. "Premises" means any land or building in the City where Permitted Materials are generated or accumulated. XX. "Processing" means to prepare, treat, or convert through some special method. YY. "Processing Site" means any plant or site used for sorting, cleansing, treating, or reconstituting Permitted Materials for the purpose of making such material available for reuse. ZZ. "Putrescible Waste" means Solid Wastes originated from living organisms and their metabolic waste products and from petroleum, which contains naturally produced organic compounds and which are biologically decomposable by microbial and fungal action into the constituent compounds of water, carbon dioxide and other simpler organic compounds. AAA. "Rates" means the charges and fees Contractor bills and collects from each Customer receiving service pursuant to this Agreement. BBB. "Recyclable Materials" means those Discarded Materials that the City Code permits, directs and/or requires Generators to set out in Recyclables Materials containers for Collection for the purpose of Recycling. No Discarded Materials shall be considered Recyclable Materials unless such material is separated from Solid Waste and Organic Materials. Recyclable Materials shall include, but not be limited to: newspaper (including inserts, coupons, and store advertisements); mixed paper (including office paper, computer paper, magazines, junk mail, catalogs, brown paper bags, brown paper, paperboard, paper egg cartons, telephone books, grocery bags, colored paper, City of Fresno Non -Exclusive Roll -Off Agreement Page 13 construction paper, envelopes, legal pad backings, shoe boxes, soap boxes, cereal and other similar food boxes); chipboard; cardboard; paper milk cartons; glass containers of any color (including glass bottles and jars all colors); aluminum cans; fabric softener containers; steel, tin or bi-metal cans; plastic containers (clear or green plastic soda and water bottles, plastic containers and bottles and plastic bags with no. 1, 2 or 3 on the bottom); and food containers from potato salad, pasta salad, whipped cream, etc. CCC. "Recycle or Recycling" means the process of collecting, sorting, cleansing, treating, and reconstituting materials for the purpose of using the altered form in the manufacture of a new product. Recycling does not include burning, incinerating, or thermally destroying solid waste. DDD. "Residential" shall mean of, from, or pertaining to a single-family Premises, multi-plex, or multi -family Premises including single-family homes, apartments, condominiums, townhouse complexes, mobile home parks, cooperative apartments, and yacht harbors and marinas where residents live aboard boats. EEE. "Roll -Off Container" means a Drop Box or Compactor used for Collection of Permitted Materials and serviced by a Roll -off Collection Truck. Roll -Off Containers with capacities of less than 10 cubic yards may only be used for the purposes of Collecting C&D. FFF. "Roll -Off Collection Truck" means a collection vehicle with a mechanical device such as a winch that pulls or loads a Roll -Off Container onto the truck bed or attached trailer and separately transports each Roll -Off Container to a Disposal Site or Processing Site. GGG. "Solid Waste" means solid waste as defined in California Public Resources Code, Division 30, Part 1, Chapter 2, §40191 and regulations promulgated thereunder and those Discarded Materials that the City Code requires Generators within the City to set out for Collection. Excluded from the definition of Solid Waste are C&D, Hazardous Waste, Infectious Waste, Designated Waste, Source Separated Recyclable Materials, Source Separated Organic Materials, and radioactive waste. Notwithstanding any provision to the contrary, "Solid Waste" may include de minimis volumes or concentrations of waste of a type and amount normally found in Residential Solid Waste after implementation of programs for the safe collection, recycling, treatment and disposal of household hazardous waste in compliance with Section 41500 and 41802 of the California Public Resources Code. HHH. "Source Separated" means the segregation, by the Generator, of materials designated for separate Collection for some form of Recycling, Processing, Composting, recovery, orreuse. III. "State" means the State of California. JJJ. "Subcontractor" means a party who has entered into a contract, express or implied, with the Contractor for the performance of an act that is necessary for City of Fresno Non -Exclusive Roll -Off Agreement Page 14 the Contractor's fulfillment of its obligations under this Agreement. KKK. "Term" means the Term of this Agreement, including extension periods if granted, as provided for in Article 3. LLL. "Ton" means a unit of measure for weight equivalent to 2,000 standard pounds where each pound contains 16 ounces. MMM. "Tonnage" means the total weight in Tons Collected, Recycled, Composted, Diverted, or Disposed of, as the context requires. NNN. "Transportation" means the act of transporting. ARTICLE 2 REPRESENTATIONS AND WARRANTIES OF THE CONTRACTOR 2.1 REPRESENTATIONS AND WARRANTIES The Contractor, by execution of this Agreement, represents and warrants the following to City, for the purpose of inducing City to enter into this Agreement and to consummate the transactions contemplated hereby: A. Corporate Status. Contractor is duly organized, validly existing and in good standing under the laws of the State. It is qualified to transact business in the City and State and has the power to own its properties and to carry on its business as now owned and operated and as required by this Agreement. B. Authorization. Contractor has the authority to enter this Agreement and perform its obligations under this Agreement. The Board of Directors of Contractor (or the shareholders, if necessary), sole proprietor, or partners have taken all actions required by law, its articles of incorporation, its bylaws, or otherwise, to authorize the execution of this Agreement. The Person signing this Agreement on behalf of Contractor represents and warrants that they have authority to do so and the corporate secretary's certificate in Exhibit B confirms this. This Agreement constitutes the legal, valid, and binding obligation of the Contractor. C. Agreement Will Not Cause Breach. To the best of Contractor's knowledge after reasonable investigation, the execution or delivery of this Agreement or the performance by Contractor of its obligations hereunder does not conflict with, violate, or result in a breach: (i) of any law or governmental regulation applicable to Contractor; (ii) any term or condition of any judgment, order, or decree of any court, administrative agency or other governmental authority; or, (iii) any Agreement or instrument to which Contractor is a party or by which Contractor or any of its properties or assets are bound or constitute a default thereunder. D. No Litigation. To the best of Contractor's knowledge after reasonable investigation, there is no action, suit, proceeding or investigation, at law or in equity, before or by any court or governmental authority, commission, board, agency, or instrumentality City of Fresno Non -Exclusive Roll -Off Agreement Page 15 decided, pending, or threatened against Contractor wherein an unfavorable decision, ruling or finding, in any single case or in the aggregate, would: Materially adversely affect the performance by Contractor of its obligations hereunder; 2. Adversely affect the validity or enforceability of this Agreement; or 3. Have a material adverse effect on the financial condition of Contractor, or any surety or entity guaranteeing Contractor's performance under this Agreement. E. No Adverse Judicial Decisions. To the best of Contractor's knowledge after reasonable investigation, there is no judicial decision that would prohibit this Agreement or subject this Agreement to legal challenge. F. No Legal Prohibition. To the best of Contractor's knowledge after reasonable investigation, there is no Applicable Law in effect on the date Contractor signed this Agreement that would prohibit the Contractor's performance of its obligations under this Agreement and the transactions contemplated hereby. G. Contractor's Statements. The Contactor's Application and any other supplementary information submitted to the City, which the City has relied on in entering this Agreement, do not: (i) contain any untrue statement of a material fact, or (ii) omit to state a material fact that is necessary in order to make the statements made, in light of the circumstances in which they were made, not misleading. H. Contractor's Investigation. Contractor has made an independent investigation (satisfactory to it) of the conditions and circumstances surrounding the Agreement and the work to be performed hereunder. Contractor has considered such matters in entering this Agreement to provide services in exchange for the compensation provided for under the terms of this Agreement. Ability to Perform. Contractor possesses the business, professional, and technical expertise to Collect, Transport, Recycle, Process, and Dispose Permitted Materials generated in the City. Contractor possesses the equipment, facility(ies), and employee resources required to perform its obligations under thisAgreement. ARTICLE 3 TERM OF AGREEMENT 3.1 EFFECTIVE DATE Contractor may provide the Roll -Off Container Collection, Transportation, Recycling, Processing, Composting, and Disposal services authorized by this Agreement commencing on the Effective Date. City of Fresno Non -Exclusive Roll -Off Agreement Page 16 3.2 CONDITIONS TO EFFECTIVENESS OF AGREEMENT The obligation of City to permit this Agreement to become effective and to perform its undertakings provided for in this Agreement is subject to the satisfaction of all the conditions below, each of which may be waived, in written form, in whole or in part by City. A. Accuracy of Representations. The representations and warranties made in Article 2 of this Agreement are true and correct on and as of the Effective Date. B. Absence of Litigation. There is no litigation pending on the Effective Date in any court challenging the award or execution of this Agreement or seeking to restrain or enjoin its performance. C. Furnishings of Insurance. Contractor has furnished evidence of the insurance required by Article 10 that is satisfactory to the City. D. Effectiveness of City Council Action. The City Council action approving this Agreement shall have become effective and all Parties shall have signed the Agreement pursuant to Applicable Law prior to or on the Effective Date, provided that no restraining order of any kind has been issued. 3.3 TERM The Term of this Agreement shall commence on the Effective Date and continue until June 30, 2028. The Term may be extended pursuant to Section 3.4 or terminated early in accordance with Section 11.2. 3.4 OPTION TO EXTEND Subject to City Council approval, the City shall have the option to extend this Agreement for an additional term of up to five years. The City's written notice shall specify the number of years by which it elects to extend the Term of this Agreement and the revised expiration date of the Agreement. Any such extension shall not become effective unless the City agrees to the extension, in writing, at least one hundred fifty calendar days prior to expiration of the Agreement. 3.5 TERMINATION FOR CONVENIENCE A. The City may terminate this Agreement for convenience upon thirty (30) days' written notice. In such event, City shall have no liabilities to the Contractor on the terminated agreement including, but not limited to, liabilities for any loss of revenues or profits or stranded contractors or stranded assets on the terminated Agreement. B. Effect of Termination. The City's termination of this Agreement for convenience shall not preclude City from taking any action in law or equity against Contractor for: a. Improperly submitted claim forms; b. Any failure to perform the work in accordance with the terms of the Agreement; City of Fresno Non -Exclusive Roll -Off Agreement Page 17 C. Any breach of any term or condition of the Agreement; d. Any actions under warranty, express or implied; e. Any claim of professional negligence or; Any other matter arising from or related to this Agreement, whether known, knowable, or unknown before, during or after the date of termination. ARTICLE 4 SCOPE OF AGREEMENT 4.1 SCOPE OF AGREEMENT This non-exclusive franchise, granted to Contractor, authorizes Contractor to Collect, Transport, Recycle, Process, Compost, and Dispose of Permitted Materials placed by Residential or Commercial Generators in Roll -Off Containers for Collection, provided that the Customer has voluntarily arranged for Contractor to provide Collection services. The Contractor shall be responsible for the following services: A. Collecting Permitted Materials placed by each Customer in a Roll -Off Container for Collection as requested byCustomer. B. Providing each Customer, upon delivery of Roll -Off Container, a printed list that specifies the materials that cannot be placed in the Roll -Off Container (i.e., Hazardous Wastes) and a list of acceptable Recyclable Materials, Organic Materials, and C&D that may be placed in the Roll -Off Container. C. Transporting Collected Solid Waste to the Designated Disposal Site and transporting other materials to an Approved Processing Site. D. Furnishing all labor, supervision, vehicles, Roll -Off Containers, other equipment, materials, supplies, and all other items and services necessary to perform its obligations under this Agreement. E. Paying all expenses related to provision of services required by this Agreement including, but not limited to, Franchise Fees, taxes, regulatory fees, Collection costs, Transportation costs, Processing costs, Disposal costs, utilities, etc. F. Providing all services required by this Agreement in a thorough and professional manner so that residents, businesses, and the City are provided timely, reliable, courteous, and high -quality service at all times. G. Performing all services in substantial accordance with this Agreement at all times using best industry practice for comparable operations. H. Complying with all Applicable Law. City of Fresno Non -Exclusive Roll -Off Agreement Page 18 1. Performing or providing all other services necessary to fulfill its obligations under this Agreement. J. Diverting a minimum of 75%, or state -mandated diversion percentages, whichever is higher, of the C&D Collected from Disposal. The Diversion rate shall be calculated each month based upon the weights of C&D Collected and Diverted. K. Diverting a minimum of 70% of the Recyclable Materials Collected from Disposal. The Diversion rate shall be calculated each month based upon the weights of Recyclable Materials Collected and Diverted. L. Diverting a minimum of 90% of the Organic Materials Collected from Disposal. The Diversion rate shall be calculated each month based upon the weights of Organic Materials Collected and Diverted. The enumeration and specification of particular aspects of service, labor, or equipment requirements shall not relieve Contractor of the duty of accomplishing all other aspects necessary to fulfill its obligations under this Agreement whether such requirements are enumerated elsewhere in the Agreement or not. 4.2 LIMITATIONS TO SCOPE The scope of the Agreement shall be non-exclusive. Permitted Materials may be Collected and Transported by other Persons provided that such Persons do so in accordance with the City's Municipal Code, including but not limited to the following: A. Permitted Materials Collected by Other Non -Exclusive Franchise Haulers. Permitted Materials Collected by a party that has executed a Non -Exclusive Franchise Agreement with the City for Roll -Off Container Collection Services. B. Permitted Materials Collected by City. Permitted Materials collected by the City's municipal collection operation including: (1) materials Collected using equipment, such as Carts and Bins, not regulated by this Agreement (2) materials Collected from City facilities, and special events and venues sponsored by the City, which may be Collected in Carts, Bins, or Roll -Off Containers by the City's municipal collection operation or City crews. C. Donated Recyclable Materials. Recyclable Materials Generated in the City that are Source Separated and donated by the Generator to youth, civic, charitable, or other nonprofit organizations. D. Materials Hauled by Owner or Occupant, or its Contractor. Permitted Materials that are removed from any Premises and are Transported to a Disposal Site or Processing Site by (i) the Owner or Occupant of such Premises, (ii) by full-time employee of Owner or Occupant that uses the Owner's or Occupant's equipment to transport materials; or (iii) by a construction or demolition contractor performing construction or demolition work at the Premises, whose removal of the Permitted Materials is incidental to the service being performed (as defined in Section 6- 205(f)(iii) of the City's Municipal Code) and such contractor removes materials at no City of Fresno Non -Exclusive Roll -Off Agreement Page 19 additional or separate fee using contractor's employees and contractor's equipment. E. Green Waste Material. Private collection of Green Waste Material resulting from landscaping or gardening service performed by the person collecting such materials. F. Other Recyclable Materials. Private collection by any person or company that transports Recyclable Materials through use of its own vehicle(s) and receives no compensation for such Collection or Transportation. G. Materials from Public Schools and Other Government Facilities. The removal of any materials generated by public schools, cities, the County, or federal facilities (except for those facilities subject to 42 U.S.C. Section 6961(a)). This Agreement and scope of this Franchise shall be interpreted to be consistent with Applicable Law, now and during the Term of the Agreement. If future judicial interpretations of current law or new laws, regulations, or judicial interpretations limit the ability of the City to lawfully provide for the scope of services as specifically set forth herein, Contractor agrees that the scope of the Agreement will be limited to those services and materials which may be lawfully provided and that the City shall not be responsible for any lost profits or losses claimed by Contractor to arise out of limitations of the scope of the Agreement set forth herein. In such an event, it shall be the responsibility of Contractor to minimize the financial impact of such future judicial interpretations or new laws. 4.3 CITY'S RIGHT TO GRANT MULTIPLE NON-EXCLUSIVE AGREEMENTS The City may grant to an unlimited number of additional Persons similar non-exclusive franchise agreements for Roll -Off Container Collection, Transportation, Recycling, Processing, Composting, and Disposal of Permitted Materials. 4.4 CITY'S RIGHT TO EXCLUDE NEWLY ANNEXED TERRITORY FROM SCOPE OF FRANCHISE The City reserves the right to exclude territory that is annexed into the corporate limits of the City after the Effective Date from the scope of this franchise. 4.5 AGREEMENT CONSISTENT WITH APPLICABLE LAW This Agreement and scope of this franchise shall be interpreted to be consistent with Applicable Law, now and during the Term. If future judicial interpretations of current law or new laws, regulations, or judicial interpretations limit the ability of the City to lawfully provide for the scope of services as specifically set forth herein, Contractor agrees that the scope of the Agreement will be limited to those services and materials which may be lawfully provided and that the City shall not be responsible for any lost profits or losses claimed by Contractor to arise out of limitations of the scope of the Agreement set forth herein. In such an event, it shall be the responsibility of Contractor to minimize the financial impact of such future judicial interpretations or new laws. 4.6 OWNERSHIP OF MATERIALS Once Permitted Materials are placed in a Roll -Off Container for Collection by Contractor, City of Fresno Non -Exclusive Roll -Off Agreement Page 20 ownership, and the right to possession of such materials shall transfer directly from the Customer to Contractor. On a short-term basis not to exceed more than five calendar days per year, City may obtain ownership or possession of Permitted Materials placed in the Roll -Off Container for Collection, for purposes of waste characterization studies, upon written notice to Contractor of its intent to do so. However, nothing in this Agreement shall be construed as giving rise to any inference that City has such ownership or possession unless such written notice has been given to Contractor. 4.7 NOTIFICATION TO CITY OF NON -FRANCHISED HAULERS If Contractor can produce evidence that other Persons are Collecting Permitted Materials and do not have rights to do so as granted by non-exclusive franchise agreement with the City or otherwise, or in a manner that is not consistent with the City's Municipal Code, Contractor shall notify the City in writing, within ten calendar days of Contractor witnessing such circumstances. The Contractor's notice shall include the name and telephone number of the Person or company Collecting Permitted Materials (if known), the date the Contractor witnessed the event, the location of the Roll -Off Container along with Contractor's evidence of the violation of the rights granted by this non-exclusive franchise. ARTICLE 5 COLLECTION, PROCESSING, AND DISPOSAL SERVICES 5.1 COLLECTION Contractor is hereby authorized to Collect Permitted Materials from residents and businesses in the City using Roll -Off Containers. Contractor shall Collect Permitted Materials from Customers that voluntarily subscribe to or request Roll -Off Container Collection services from Contractor. Contractor shall provide its Customers with a Roll- Off Container for Permitted Materials Collection or shall allow its Customers to provide a Roll - Off Container. Contractor shall Collect Permitted Materials from Premises as frequently as scheduled by Contractor or as mutually agreed with Customer, but notless than once a week for Solid Waste and Organic Materials. Contractor shall provide requested service to its Customers and shall charge Customers for service at Rates mutually agreed by Customer and Contractor. Contractor shall Transport Solid Waste Collected pursuant to this Agreement to the Designated Disposal Site and other materials to an Approved Processing Site that has been selected by the Contractor and approved by the City. The Approved Processing Site(s) must be able to demonstrate Diversion rates in accordance with Sections 4.1 and 5.3. Contractor may enter into contracts with Customers for Collection services provided that in no case shall the term of such contracts extend beyond the Term of this Agreement, and provided that in the event the City terminates this Agreement the contracts with any and all Customers shall terminate on the termination date of this Agreement. 5.2 PROCESSING AND MARKETING SERVICES City of Fresno Non -Exclusive Roll -Off Agreement Page 21 A. Processing. Contractor agrees to Transport and deliver (i) all C&D it Collects in the City to the Approved C&D Processing Site, (ii) all Recyclable Materials it Collects in the City to the Approved Recyclable Processing Site, and (iii) all Organic Materials it Collects in the City to the Approved Organics Processing Site. Residue from the C&D, Recyclable Materials, and Organics Processing and Composting activities shall be Disposed of by Contractor, or its Approved Processor at an Approved Disposal Site selected by Contractor in accordance with Section 5.4. Contractor selected the Approved Processing Site(s) and Approved Disposal Site(s), which are identified in Exhibit D. Contractor shall permit or arrange for the City to inspect the Approved Processing Site(s) and observe operations at any time during the Term. Contractor or its Approved Processor(s) shall possess all permits and approvals necessary for use of the Approved Processing Site(s) in full compliance with Applicable Law, including but not limited to the requirements of Chapter 3 of Title 14 of the California Code of Regulations. Contractor shall, upon City request, provide or request from its Approved Processor(s) and provide copies of notices of violation or permits to the City. Upon request of the City, Contractor shall provide a certified statement from its Approved Processor(s) documenting its Diversion rate. If Contractor elects to use a Processing Site(s) that is different than the Approved Processing Site(s) specified in Exhibit D, it shall request written approval from the City sixty calendar days prior to use of the site and obtain the City's written approval no later than ten calendar days prior to use of the site. If Contractor is unable to use an Approved Processing Site due to an emergency or sudden unforeseen closure of the Approved Processing Site, Contractor may use an alternative Processing Site provided that (i) the Contractor provides verbal and written notice to the City within twenty-four hours of use of an alternative Processing Site, and (ii) the alternative Processing Site is fully permitted and in compliance with all Applicable Laws. The written notice shall include a description of the reasons the Approved Processing Site is not feasible, and the period of time Contractor proposes to use the alternative Processing Site. Contractor shall use the alternative Processing Site for no more than twenty-four hours without obtaining City's written approval. B. Marketing. The Contractor or its Approved Processor shall be responsible for marketing C&D, Recyclable Materials, and Organic Materials Collected in the City and Diverted. Contractor and/or its Approved Processor may retain all revenues generated from the sale of Permitted Materials that are Diverted. Upon request, Contractor or its Approved Processor shall provide proof (in the form of sales receipts showing end -user) to the City that all C&D, Recyclable Materials, and Organic Materials Diverted are marketed for Recycling or reuse in such a manner that materials shall be considered as Diverted in accordance with the State regulations established by the Act. All residual material from the Processing activities that is not marketed for use shall be accounted for as Disposal Tonnage at a permitted Disposal Site. No Recyclable Materials, Organic Materials, or C&D shall be transported to a domestic or foreign location if Solid Waste Disposal of such City of Fresno Non -Exclusive Roll -Off Agreement Page 22 material is its intended use. Contractor or its Approved Processor shall provide the City, upon written request, with a list of broker/buyers it uses to market C&D, Recyclable Materials, and Organic Materials Diverted. City may audit brokers or buyers to confirm that materials are being Recycled and Diverted from Disposal. If Contractor becomes aware that a broker or buyer has illegally handled or disposed of material generated by the City or elsewhere, Contractor shall immediately inform the City and terminate its contract or working relationship with such party immediately. Processing and Marketing Costs. Contractor shall pay all costs associated with Processing and marketing of Permitted Materials including payment of any gate fees charged at the Approved Processing Sites. 5.3 DIVERSION REQUIREMENT Contractor shall Divert from landfill Disposal at least (i) 75% by weight of all C&D it Collects within the City, (ii) 70% by weight of all Recyclable Materials it Collects within the City, and (iii) 90% by weight of all Organic Materials it Collects within the City during each calendar month by Processing, Recycling, or Composting some or all of the C&D, Recyclable Materials, and Organic Materials Collected. If Contractor fails to meet the Diversion requirements stated in the preceding paragraph during a calendar month, the City may terminate the Agreement in accordance with Section 11.5. 5.4 DISPOSAL A. Disposal of Solid Waste Collected. Contractor shall Transport all Solid Waste Collected in the City to the Designated Disposal Site, which the City specifies shall be the American Avenue Landfill in Tranquility, California. Contractor shall pay all costs associated with Transporting and Disposal of Solid Waste including payment of any gate fees charged at the Designated Disposal Site. B. Disposal of Processing Residue. Contractor shall, or shall require its Approved Processor to, Dispose of residue from Processing of C&D, Recyclable Materials, and Organic Materials Collected within the City, that are not Diverted through Processing activities, by Transporting the residue to an Approved Disposal Site specified in Exhibit D, which is lawfully authorized to accept such material. C. Permitted Site. Contractor or its Approved Processor shall only Dispose of materials at a permitted Disposal Site that is in full regulatory compliance. Contractor, or its Approved Processor, shall keep or confirm all existing permits and approvals necessary for use of the Disposal Site(s) in full regulatory compliance. Contractor shall, upon request, provide copies of notices of violation or permits to the City. D. Compliance with Regulations. Contractor shall observe and comply with all regulations in effect at the Designated Disposal Site and Approved Disposal Site(s) and cooperate with the operator thereof with respect to delivery of Solid Waste, City of Fresno Non -Exclusive Roll -Off Agreement Page 23 including directions to unload Collection vehicles in designated areas, accommodating operations and maintenance activities and complying with Hazardous Waste exclusion programs. E. Disposal at Approved Site. Contractor, or its Approved Processor, shall not Dispose of such residue by depositing it on any public or private land, in any river, stream, or other waterway, or in any sanitary sewer or storm drainage system or in any other manner which violates Applicable Laws. Contractor, or its Approved Processor, selected the Approved Disposal Site(s) for residue Disposal specified in Exhibit D. Contractor shall arrange for the City to inspect the Approved Disposal Site(s) and observe operations at any time during the Term. F. Alternative Disposal Site. If Contractor, or its Approved Processor, elects to use a Disposal Site(s) that is different than the Approved Disposal Site(s) listed in Exhibit D, it shall request written approval from the City sixty calendar days prior to use of the site and obtain the City's written approval no later than ten calendar days prior to use of the site. If Contractor, or its Approved Processor, is unable to use the Approved Disposal Site due to an emergency or sudden unforeseen closure of the Approved Disposal Site, Contractor, or its Approved Processor, may use an alternative Disposal Site provided that (i) the Contractor provides verbal and written notice to the City within twenty- four hours of use of an alternative Disposal Site, and (ii) the alternative Processing Site is fully permitted and in compliance with all Applicable Laws. The written notice shall include a description of the reasons the Approved Disposal Site is not feasible and the period of time Contractor, or its Approved Processor, proposes to use the alternative Disposal Site. Contractor shall use the alternative Disposal Site for no more than twenty-four hours without obtaining City's written approval. 5.5 BILLING Contractor shall bill all Customers and collect billings in accordance with Contractor - established Rates, which are set in a manner consistent with provisions of Section 9.3. The Contractor shall prepare, mail, and collect bills (or shall issue written receipts for cash payments) for Collection services provided by Contractor. Contractor shall be responsible for collection of payment from Customers with past due accounts. Contractor shall maintain copies of all billings and receipts, each in chronological order, for five years after expiration or termination of this Agreement. Contractor shall retrieve and make available to the City copies of the billings and receipts within five days of the Director's written request for the billings and receipts. The Contractor may, at its option, maintain those records in computer form, digitally, or in any other manner, provided that the records can be preserved and retrieved for inspection and verification in a timelymanner. City of Fresno Non -Exclusive Roll -Off Agreement Page 24 5.6 CUSTOMER SERVICE Contractor shall maintain a business office within the City or within a reasonable distance of the City limits approved by the Director. The business office shall staff at least one customer service representative capable of accepting payments from Customers, answering service questions, and resolving Customer service issues. Contractor shall have a toll -free Customer service telephone number and shall have staff available to answer calls from at least 8:00 a.m. to 6:00 p.m., Monday through Friday. An answering machine shall record Customer calls and voice messages between 6:00 p.m. and 8:00 a.m. ARTICLE 6 STANDARDS AND REQUIREMENTS FOR SERVICES, EQUIPMENT, AND PERSONNEL 6.1 OPERATING DAYS, HOURS, AND SCHEDULES A. Days and Hours of Collection Residential Premises. Delivery or Collection of a Roll -Off Container to or from Residential Premises shall only occur between the hours of 6:00 a.m. and 6:00 p.m., any day of the week. 2. Commercial Premises. Delivery or Collection of a Roll -Off Container to or from Commercial Premises that are 200 feet or less from Residential Premises shall only occur between the hours of 6:00 a.m. and 6:00 p.m., any day of the week. Delivery or Collection of a Roll -Off Container to or from Commercial Premises that are more than 200 feet from Residential Premises shall only occur between the hours of 5:00 a.m. and 7:00 p.m., any day of the week. The Director may require modifications to hours for delivery and Collection from Commercial Premises to resolve noise complaints, and, in such case, the Director may change the allowable operating hours. 3. Exceptions. In the event of an unforeseen circumstance, the Contractor may deliver or Collect a Roll -Off Container from Residential or Commercial Premises that are 200 feet or less from Residential Premises between the hours of 5:00 a.m. and 10:00 p.m., upon prior written approval from the Director. 4. Failure to Comply. If the Contractor fails to comply with the Collection hours described in this Section, the Contractor shall pay the City Liquidated Damages as described in Section 11.4 and Exhibit A. 6.2 COLLECTION STANDARDS 6.2.1 Instructions toCustomer Contractor shall instruct Customers as to any preparation of Permitted Materials necessary prior to placing in the Roll -Off Container. Contractor shall, in written form, inform all Customers as to the acceptable materials that can be included in the Roll -Off Container and any unacceptable materials to be City of Fresno Non -Exclusive Roll -Off Agreement Page 25 excluded from Collection. 6.2.2 Care of Private Property Contractor shall not damage private property. Contractor shall ensure that its employees: (i) close all gates opened in making Collections, unless otherwise directed by the Customer; (ii) do not cross landscaped areas; and (iii) do not climb or jump over hedges and fences. City shall refer complaints about damage to private property to Contractor. Contractor shall repair all damage to private and public property caused by its employees to its previous condition. 6.2.3 LitterAbatement A. Minimization of Spills. Contractor shall use due care to prevent vehicle oil and vehicle fuel from being spilled or scattered during Collection and Transportation operations. If any Permitted Materials are spilled or scattered during Collection or Transportation operations, the Contractor shall promptly clean up all spilled and scattered materials. Contractor shall not transfer loads from one vehicle to another on any public street, unless it is necessary to do so because of mechanical failure, hot load (combustion of material in the truck), accidental damage to a vehicle, or unless approved by the City. If Contractor fails to perform some or all of the requirements described in this Section, the Contractor shall pay the City Liquidated Damages as described in Section 11.4 and Exhibit A. B. Clean -Up. Each Collection vehicle shall carry protective gloves, a broom, and shovel at all times for cleaning up litter and absorbent material for cleaning up liquid spills. The Contractor shall discuss instances of repeated spillage not caused by it with the Customer of the Premises where spillage occurs, and Contractor shall report such instances to City. If the Contractor has attempted to have a Customer stop creating spillage but is unsuccessful, the City will attempt, upon notice by the Contractor, to rectify such situation with the Customer. C. Covering of Loads. Contractor shall cover all Roll -Off Containers at the pickup location before Transporting materials to prevent Permitted Materials from escaping during Transportation. 6.2.4 Noise All Collection operations shall be conducted as quietly as possible and shall conform to Applicable Law. Contractor will promptly resolve any Complaints of noise during the morning or evening hours of the day to the satisfaction of the City. In the event of repeat occurrences of noise levels in excess of 75 decibels, the Contractor shall pay Liquidated Damages in accordance with Section 11.4 and Exhibit A. City of Fresno Non -Exclusive Roll -Off Agreement Page 26 6.3 VEHICLE REQUIREMENTS A. General. Vehicles used to provide services under this Agreement shall be kept in a safe, neat, clean, and operable condition at all times. If Contractor fails to keep Collection vehicles in a safe and sanitary condition, the Contractor shall pay the City Liquidated Damages as described in Section 11.4 and Exhibit A. B. Specifications. Contractor shall register all vehicles with the California Department of Motor Vehicles. All such vehicles shall comply with California Environmental Protection Agency (EPA) noise emission and air quality regulations and other applicable noise control regulations. C. Vehicle Identification. Contractor's name, local telephone number, and a unique identification number for each vehicle used to provide services under this Agreement, shall be prominently displayed on all vehicles, in letters and numbers that are a minimum of 4 inches high. Contractor shall not place the City's logo on its vehicles. D. Cleaning and Maintenance 1. Cleaning. Collection vehicles shall be thoroughly washed and thoroughly steam cleaned as frequently as necessary to present a clean appearance of the exterior and interior compartment of the vehicle. 2. Maintenance. Contractor shall inspect each vehicle daily to ensure that all equipment is operating properly. Vehicles that are not operating properly shall be taken out of service until they are repaired and operating properly. Contractor shall perform all scheduled maintenance functions in accordance with the manufacturer's specifications and schedule or in accordance with California Highway Patrol standards, whichever are more stringent. Contractor shall keep accurate records of all vehicle maintenance, recorded according to date and mileage, and shall make such records available to the City upon request to the extent necessary to perform the inspections described in Sections 6.31 and 6.8. 3. Repairs. Contractor shall repair, or arrange for the repair of, all of its vehicles and equipment for which repairs are needed because of accident, breakdown, or any other cause, so as to maintain all equipment in a safe and operable condition. Contractor shall maintain accurate records of repair, which shall include the date/mileage, nature of repair and the signature of a maintenance supervisor that the repair has been properly performed. 4. Storage. Contractor shall arrange to store all vehicles and other equipment in safe and secure location(s) in accordance with City's applicable zoning regulations. E. Operation. Vehicles shall be operated in compliance with the California Vehicle Code, and all applicable safety and local ordinances. Contractor shall not load City of Fresno Non -Exclusive Roll -Off Agreement Page 27 vehicles in excess of the manufacturer's recommendations or limitations imposed by State or local weight restrictions for vehicles and roads. Contractor shall have each Collection vehicle weighed at each Approved Processing Sites or Designated Disposal Site to determine the unloaded weight ("tare weight") of the vehicle, and the total loaded weight of each load delivered to the Approved Processing Sites and Designated Disposal Site. F. Vehicle Inspection. City may inspect vehicles at any time to determine compliance with the requirements of this Agreement. Contractor shall make vehicles available to the City and/or Fresno County Health Department for inspection, at any frequency City reasonably requests. 6.4 ROLL -OFF CONTAINER REQUIREMENTS A. General. All Roll -Off Containers shall meet applicable Federal, State, City, and local regulations for safety. B. Specifications 1. Prevent Leakage. If the type of materials placed in the container may result in leakage of liquids, Contractor shall take precautions to prevent the leakage of liquids. In accordance with Section 17315 of Chapter 3 of Title 14 of the California Code of Regulations, Roll -Off Containers used to Collect garbage and putrescible materials and/or garbage and putrescibles mixed with rubbish shall be non -absorbent, water -tight, vector -resistant, durable, easily cleanable, and shall be designed for safe handling and the containment of refuse. 2. Provision of Sufficient Capacity. In accordance with Section 17315 of Chapter 3 of Title 14 of the California Code of Regulations, Containers for garbage and rubbish should be of an adequate size and in sufficient numbers to contain without overflowing, all the refuse that a household or other establishment generates within the designated removal period. 3. Use of Containers with Less than 10 Cubic Yards of Capacity. Roll- Off Containers with capacities of less than 10 cubic yards may only be used for the purposes of Collecting C&D. C. Roll -Off Container Identification. All Contractor -provided Roll -Off Containers shall prominently display the Contractor's name, local telephone number, a unique Roll - Off Container identification number, and a list of acceptable materials. As appropriate, Roll -Off Containers shall be labeled for: Solid Waste, Recyclable Materials, Organic Materials, or C&D. Such labeling may be temporary labeling in the form of magnetic or detachable signs. Any new Roll -Off Containers purchased and placed into service during the Term of this Agreement shall have bodies and/or lids which conform to the color requirements identified in Section 18984.7 of Chapter 12 of Title 14 of the California Code of Regulations as follows: gray or black for Solid Waste, blue for Recyclable Materials, City of Fresno Non -Exclusive Roll -Off Agreement Page 28 green for Organic Materials, and any other color for C&D provided that such color does not conflict with the other Roll -Off Container colors. Labels for any such new Roll -Off Containers shall comply with Section 18984.8 of Chapter 12 of Title 14 of the California Code of Regulations. If Contractor fails to comply with the provisions of this Section 6.4, the Contractor shall pay the City Liquidated Damages as described in Section 11.4 and Exhibit A. D. Cleaning, Painting, and Maintenance. All Roll -Off Containers shall be maintained in a safe, serviceable, and functional condition. Contractor shall steam clean and repaint all Roll -Off Containers at least every two years, or more frequently, to present a clean, graffiti -free appearance. E. Roll -Off Container Inspections. City may inspect Roll -Off Containers at any time to determine compliance with sanitation requirements. Contractor shall make Containers available to the City at any frequency it requests. The City shall have the right to prohibit the use of any Roll -Off Container that fails to comply with the provisions in this Section 6.4. F. Abandoned Roll -Off Containers. Contractor shall not abandon any Roll -Off Container used to provide Permitted Materials Collection services under this Agreement. If the Contractor Abandons a Contractor -owned Roll -Off Container, City may remove the Roll -Off Container and Process and Dispose of the contents. If the City removes a Roll -Off Container Abandoned by Contractor, the City may charge Contractor for the City's costs incurred removing such Roll- Off Container, Transporting, Processing, and Disposing of its contents, and/or the cost of storing such Roll -Off Container. Contractor shall reimburse the City for such costs within fourteen calendar days of the date of the City's invoice to the Contractor for such costs. If the Contractor does not pay the invoice amount within fourteen days, the City shall become the Roll -Off Container owner if the invoice stated the City's intent to become the Container owner in lettering of at least 12 pointfont. For the purposes of this Section 6.4.F, "Abandon" means the following: 1. Contractor's failure to remove a Contractor -owned Roll -Off Container within five calendar days of receiving a written request from a Customer or the City or within five calendar days after the termination of the customer service agreement between Contractor and the Customer; or, 2. Contractor's failure to remove a Contractor -owned Roll -Off Container within ten calendar days upon expiration or termination of this Agreement, except in the case where Contractor has been granted an extension of the Term of the Agreement or Contractor has been granted a subsequent agreement authorizing Contractor to Collect and transport the type or types of materials for which the Roll -Off Container was used pursuant to this Agreement. City of Fresno Non -Exclusive Roll -Off Agreement Page 29 6.5 PERSONNEL A. General. Contractor shall furnish such qualified drivers, maintenance, supervisory, Customer service, clerical and other personnel as may be necessary to provide the services required by this Agreement in a safe and efficient manner. B. Driver Qualifications. All drivers shall be trained and qualified in the operation of Collection vehicles, and must have in effect a valid license, of the appropriate class, issued by the California Department of Motor Vehicles. Contractor shall use the Class B California Department of Motor Vehicles employer "Pull Notice Program" to monitor its drivers for safety. C. Safety Training. Contractor shall provide suitable operational and safety training for all of its employees who operate Collection vehicles or equipment or who are otherwise directly involved in such Collection, Disposal, or Processing. Contractor shall train its employees involved in Collection to identify, and not to collect, Hazardous Waste or Infectious Waste. Upon the City's request, Contractor shall provide a copy of its safety policy and safety training program, the name of its safety officer, and the frequency of its trainings. D. Employee Conduct and Courtesy. Contractor shall use its best efforts to ensure that all employees present a neat appearance and conduct themselves in a courteous manner. Contractor shall regularly train its employees in Customer courtesy, shall prohibit the use of loud or profane language, and shall instruct Collection employees to perform the work as quietly as possible. If any employee is found not to be courteous or not to be performing services in the manner required by this Agreement, Contractor shall take all appropriate corrective measures and shall pay the City Liquidated Damages as described in Section 11.4 and Exhibit A. E. Employee Identification. While performing services under this Agreement, all of the Contractor's employees performing field service shall be dressed in clean clothes and shall wear badges that include the employee's name and/or employee number, and Contractor's name, as approved by theCity. 6.6 PROHIBITED MATERIALS INSPECTIONAND HANDLING A. Response to Hazardous Waste Identified during Collection. If Contractor determines that material placed in any Roll -Off Container for Collection is a Hazardous Waste that may not legally be Disposed of at a Disposal Site or handled at the Processing Site, or presents a hazard to Contractor's employees, the Contractor shall refuse to accept such material. The Contractor shall contact the Customer and request the Customer to arrange proper Disposal. If the Generator cannot be reached immediately, the Contractor shall, before leaving the Premises, leave a tag at least two inches by six inches (2" x 6") in size, which indicates the reason for refusing to Collect the material and lists a phone number for obtaining information on proper disposal of the Hazardous Waste. Upon request by the City, such tag shall include messaging in any non-English language spoken by a substantial number of Generators in the City. Under no circumstances shall City of Fresno Non -Exclusive Roll -Off Agreement Page 30 Contractor's employees knowingly Collect Hazardous Waste. If Hazardous Waste is found in a Roll -Off Container that could possibly result in imminent danger to people or property, the Contractor shall immediately notify the City's Fire Department using the 911 emergency number. The Contractor shall notify the City of any Hazardous Waste identified in Roll -Off Containers or left at any Premises within twenty-four hours of identification of such material. B. Response to Hazardous Wastes Identified at Disposal Site or Processing Site. The Contractor, or its Approved Processor, or Disposal Site operator shall provide load checkers and equipment operators at the Processing or Disposal Site(s) to identify Hazardous Wastes for storage in approved, on -site, hazardous materials storage container(s). Contractor shall make reasonable efforts to identify and notify the Customer. Contractor shall arrange for removal of the Hazardous Wastes by permitted haulers in accordance with Applicable Laws and regulatory requirements. If the Hazardous Wastes delivered to a Disposal Site or Processing Site by Contractor before its presence is detected, and the Generator cannot be identified or fails to remove the material after being requested to do so, the Contractor shall arrange for its proper Disposal. The Contractor may make a good faith effort to recover the cost of Disposal from the Generator, and the cost of this effort, as well as the cost of Disposal shall be chargeable to the Generator. C. Response to Other Prohibited Materials Identified During Collection. If Contractor determines that material placed in any Roll -Off Container for Collection is a non -hazardous contaminant for that Roll -Off Container, the Contractor may refuse to accept such material. For purposes of this Section, "non -hazardous contaminant" means: (i) materials placed in the Recyclable Materials, Organic Materials, or C&D Roll -Off Container that are not included in the list of acceptable materials for that container; or (ii) materials placed in the Solid Waste Roll -Off Container that are acceptable Recyclable Materials, Organic Materials, and/or C&D, provided the Customer has subscribed to those Collection services. Whether the Contractor Collects the material or not, the Contractor shall, before leaving the Premises, leave a tag at least two inches by six inches (2" x 6") in size, which provides information on properly separating materials, and indicates the reason for refusing to Collect the material (if applicable). Upon request by the City, such tag shall include messaging in any non-English language spoken by a substantial number of Generators in the City. If Contractor identifies non -hazardous contaminants in an individual Customer's Roll -Off Container on more than three (3) occasions, Contractor shall notify the City. D. Regulations and Record Keeping. Contractor shall keep a record of all events of non -Collection resulting from identification of prohibited materials and shall comply with emergency notification procedures required by Applicable Laws and regulatory requirements. All records required by regulations shall be maintained at the Contractor's facility. These records shall include waste manifests, waste inventories, City of Fresno Non -Exclusive Roll -Off Agreement Page 31 waste characterization records, inspection records, incident reports, and training records. 6.7 NON-DISCRIMINATION Contractor shall not discriminate in the provision of service, or the employment of Persons engaged in performance of this Agreement on account of race, color, natural origin, ancestry, religion, gender, marital status, sexual orientation, age, physical or mental disability in violation of any Applicable Law. 6.8 COMMUNICATION AND COOPERATION WITH CITY A. Communications. If requested, the Contractor shall meet with the City or its agent to discuss service issues. B. Inspection by City. The City, or its designated representatives, shall have the right to observe and review Contractor operations, Processing Sites and Disposal Sites used by Contractor, and enter Contractor's Premises for the purposes of such observation and review during reasonable hours without advance notice. C. Cooperate with City -Initiated Studies. Contractor shall cooperate with and assist the City or its agent with the performance of City -initiated studies of Permitted Materials such as, but not limited to, waste characterization and composition studies. ARTICLE 7 RECORD KEEPING AND REPORTING 7.1 GENERAL 7.1.1 Maintenance of Records Contractor agrees to conduct data collection, information and record keeping, and reporting activities needed to comply with and to meet the reporting and Permitted Materials program management needs of City, the Act and other Applicable Laws, and the requirements of this Agreement. This Article is intended to highlight the general nature of records and reports to be maintained by Contractor, and their minimum content. This Article is not meant to comprehensively define what the records and reports are to be and their content. With the written direction by or approval of City, the records, and reports to be maintained and provided by Contractor in accordance with this and other Articles of the Agreement shall be adjusted in number, format, or frequency. Records and reporting may be revised to reflect current record keeping and reporting requirements. To the extent such requirements are set out in this and other Articles of this Agreement, they shall not be considered limiting or necessarily complete. City of Fresno Non -Exclusive Roll -Off Agreement Page 32 7.1.2 Retention of Records Unless otherwise required in this Article, Contractor shall retain all records and data required to be maintained by this Agreement for the Term of this Agreement plus five years after its expiration or earlier termination. Records and data shall be in chronological order and readily and easily interpreted. 7.1.3 Inspection of Records The City, its auditors, and other agents, shall have the right, during regular business hours, to inspect specific documents or records required by this Agreement or any other similar records or reports of the Contractor that the City shall deem, at its sole discretion, necessary to evaluate the Contractor's performance provided for in this Agreement. The City may make copies of any documents it deems relevant to this Agreement. The City shall provide Contractor written notice at least three Business Days prior to any inspection of these records, and Contractor shall retrieve and make available to the City the requested documents and records at that time. The City reserves the right to inspect records for the purposes of auditing the Contractor's reports, reported Diversion level, and fee payments to the City. If an audit conducted by the City, or its representatives, finds: (i) that the Contractor has made any intentional misrepresentation with respect to the fees dues to the City (e.g., Franchise Fees or other fees due to the City) in an amount greater than $1,000 or 10% of the fees due to the City during the period covered by the audit, whichever is greater, or (ii) that the Diversion level is 5% different than the Diversion level reported by the Contractor, then in addition to any other remedies available to the City, Contractor shall reimburse the City for the City's costs incurred in the performance of the audit. Such reimbursement shall be paid by Contractor, along with any underpaid fees and Liquidated Damages required by Section 11.4 and Exhibit A, within thirty calendar days of the date the City notifies the Contractor of the amount due. 7.1.4 Record Security Contractor shall maintain adequate record security to preserve records from events that can be reasonably anticipated such as fire, theft, and earthquake. Electronically maintained data and records shall be protected and backed -up. 7.2 RECORDS 7.2.1 Financial and Operational Records Contractor shall maintain accurate and complete accounting records containing the underlying financial and operating data relating to and showing the basis for computation of all revenues associated with providing Permitted Materials Collection, Transportation, Processing, Recycling, Composting, and Disposal services. The accounting records shall be prepared in accordance with Generally Accepted Accounting Principles (GAAP) consistently applied. City of Fresno Non -Exclusive Roll -Off Agreement Page 33 At a minimum, the following operational records shall be maintained by Contractor for City relating to: A. Customer account information and billing records. B. Tonnage of material Collected by type (e.g., Solid Waste, Recyclable Material, Organic Material, or C&D) listed by Processing Site or Disposal Site where such materials were delivered. Where possible, information is to be separated by Residential and Commercial Customers. C. Tonnage of Recyclable Materials, Organic Material, and C&D Diverted from Disposal by Contractor and supporting documentation. D. Diversion level, which shall equal Tonnage Diverted by Contractor divided by the Tonnage Collected by Contractor multiplied by one hundred, listed separately by month for the previous quarter. Tonnage Diverted shall reflect Permitted Materials Processed less residue Disposed. E. Residue levels of Processed or Composted materials. F. Weight tickets from (i) Designated Disposal Site documenting the Tonnage of Solid Waste Collected within the City and delivered to the Designated Disposal Site; (ii) Processing Sites documenting the Tonnage of Permitted Materials Collected within the City and delivered to the Approved Processing Sites; and (iii) Approved Disposal Sites documenting the Tonnage of residue delivered to Approved Disposal Sites by vehicle, date, and time. G. End use and markets for recovered materials. Contractor shall make records available to the City upon request. 7.2.2 Customer Records Contractor shall maintain accurate and complete records containing the number and types of accounts served by the Contractor. The records shall contain, at a minimum, the Customers name, type of business, phone number, address of Roll -Off Container delivery and Collection location, date of delivery and Collection, itemized listing of services performed, type of Permitted Material Collected, Tonnage Collected, and the amount charged to provide services. The information shall be provided to the City upon request. 7.2.3 CERCLA Defense Records City views its ability to defend itself against Comprehensive Environmental Response, Compensation and Liability Act (CERCLA), and related litigation as a matter of great importance. For this reason, the City regards its ability to prove where Permitted Materials Collected by the Contractor are taken for Processing, Recycling, Composting, Transfer, or Disposal, as well as where they are not taken, to be matters of concern. Contractor shall maintain, retain, and preserve records which can establish where Permitted Materials Collected were Processed, Composted, and Disposed (and therefore establish where City of Fresno Non -Exclusive Roll -Off Agreement Page 34 they were not). This provision shall survive the expiration or earlier termination of this Agreement. Contractor shall maintain these records for a minimum of ten years beyond expiration or earlier termination of the Agreement. Contractor shall provide these records to City (upon request or at the end of the record retention period) in an organized and indexed manner rather than destroying or disposing of them. 7.3 GENERAL REPORTING REQUIREMENTS The format of each report shall be approved by City. Contractor may propose report formats that are responsive to the objectives. Contractor agrees to mail a copy of all reports and submit all reports on computer discs, by e-mail, or by modem in a format compatible with City's software and computers at no additional charge. Contractor will provide a certification statement, under penalty of perjury, by the responsible Contractor official, that the report being submitted is true and correct to the best knowledge of such official after their reasonable inquiry. Contractor shall submit monthly reports within fifteen calendar days of the end of each month. If Contractor does not submit the monthly reports by the dates required in this Article, Contractor shall pay the City Liquidated Damages as described in Section 11.4 and Exhibit A. Contractor shall submit (via mail and e-mail) all reports to: Solid Waste Division Manager City of Fresno 1325 El Dorado Street Fresno, CA 93706 7.4 MONTHLY REPORT The monthly report shall present the following information. A. Total Tonnage. Total Permitted Materials Tonnage Collected by Contractor within the City during the previous quarter, listed separately by material type and by month. B. Diverted Tonnage. Permitted Materials Tonnage Collected by Contractor within the City that was Diverted during the previous quarter, listed separately by material type and bymonth. C. Disposed Tonnage. Permitted Materials Tonnage Collected by Contractor within the City that was Disposed during the previous quarter, listed separately by month. D. Diversion Level. Tonnage Diverted by Contractor divided by the Tonnage Collected by Contractor multiplied by 100, listed separately by month for the previous quarter. Tonnage Diverted shall reflect Permitted Materials Processed less residue Disposed. E. C&D. Tonnage generated from construction and demolition permitted sites, noting the permit number, the site address, the Tonnage hauled, the date hauled, and the facilities to which the material was hauled. City of Fresno Non -Exclusive Roll -Off Agreement Page 35 F. Disposal and Processing Locations. Contractor shall provide a list of the names and addresses of where Permitted Materials Collected within the City during the previous quarter was Diverted and Disposed. Such list shall include the amount of Permitted Materials Tonnage Diverted and/or Disposed at each location during the previous quarter, listed separately by material type and by month. G. Prohibited Materials. Contractor shall provide a list of all instances where Contractor left a tag at a Customer Premises, as described in Section 6.6. Such list shall identify each event by Customer, reason for the tag, and whether the event resulted in non -Collection of the Customer's materials. H. Revenues. Gross revenues (e.g., cash receipts) earned on all Roll -Off Container Collection, Transportation, Processing, Recycling, Composting, and/or Disposal services provided to Customers within the City during the previous quarter, listed separately bymonth. Insurance. Updated insurance certificates. Account Information. In table format, the number of Customers within the City limits served, and number of Roll -Off Containers serviced per month listed by Roll -Off Container type (Drop Box or Compactor), Roll -Off Container size, and listed separately by Permitted Material type, and regularly scheduled service and unscheduled (on -call) service. K. Contractor Officers and Board Members. Provide a list of Contractor's officers and members of its board of directors (only required with the December monthly report each year, or in the event of a change in the officers or board members). The City reserves the right to request additional reports from Contractor, and upon City's request, Contractor shall provide information required above for the time period requested by the City. It is the desire of the City to track the above required information on an ongoing basis throughout the term of this Agreement. 7.5 AB 939 COUNTY SURCHARGE REPORTING Contractor acknowledges that City is a party to that certain AB 939 Memorandum of Understanding with the County of Fresno and various other jurisdictions dated January 6, 2008 (the "AB 939 MOU"), and further acknowledges having received and reviewed a copy of the AB 939 MOU. The Parties agree that Contractor is a "Jurisdiction's Hauler," as that term is used in Part IV, Section H of the AB 939 MOU. Contractor shall comply with all requirements of Part IV, Section H of the AB 939 MOU that are applicable to a Jurisdiction's Hauler, including but not limited to submittal of reports and payment of the AB 939 Surcharge (as that term is defined in the AB 939 MOU). City of Fresno Non -Exclusive Roll -Off Agreement Page 36 ARTICLE 8 FRANCHISE FEES AND OTHER FEES 8.1 GENERAL Contractor shall collect the fees described in this Section from Customers through Contractor's regular billings and remit collected amounts to City monthly as described in Section 8.5. 8.2 FRANCHISE FEE In consideration of the exclusive rights provided Contractor herein, Contractor shall pay Franchise Fees to the City each month equal to 10% of actual gross Rate revenues (e.g., cash receipts) remitted to Contractor by Customers for services provided by Contractor under thisAgreement. 8.3 OTHER FEES The City may set "other" additional fees, as it deems necessary. The amount, time, and method of payment and adjustment process will be set in a manner similar to that for other fees described in this Article. 8.4 ADJUSTMENT TO FEES City may adjust the fees established in this Article annually at any time during the Term of this Agreement. 8.5 PAYMENT SCHEDULE AND LATE FEES On or before the 20th day of each month during the Term of this Agreement, Contractor shall remit to City Franchise Fees and other fees as described in this Article. If such remittance is not paid to the City on or before the 20th day of any month, Contractor shall pay, in addition to the amount owed to City, 2% of the amount owing for that month; plus, an additional 2% owing on any unpaid balance for each following thirty calendar day period the fee remains unpaid. Each monthly remittance to City shall be accompanied by a statement itemizing each fee paid; detailing calculation of all fees; stating actual gross revenues (e.g., cash receipts) for the monthly period collected from all operations conducted or permitted by this Agreement and stating the number and size of containers serviced by Contractor for the monthly period. Each remittance including all supporting documentation shall be provided to: Attn: City Controller, Finance Department City of Fresno 2600 Fresno Street Fresno, CA 93721-3624 City of Fresno Non -Exclusive Roll -Off Agreement Page 37 8.6 OVERPAYMENT OF FEES If Contractor believes it has paid Franchise Fees or other fees as described in this Article, in excess of the fees due to the City, Contractor may submit a request for refund to the Director. If proof of overpayment is satisfactory to the Director, the Director shall authorize the City to refund the overpayment to the Contractor. Contractor shall not apply any overpayment as a credit against any Franchise Fee or other amounts payable to the City, unless specifically authorized to do so by the Director in writing. 8.7 NON -CITY FEES; AB 939 COUNTYSURCHARGE Pursuant to Section 7.5, Contractor shall pay the County of Fresno an AB 939 surcharge as applicable in accordance with the AB 939 MOU. ARTICLE 9 CONTRACTOR'S COMPENSATION AND RATES 9.1 CONTRACTOR'S COMPENSATION Contractor's compensation for performance of all its obligations under this Agreement shall be: (i) actual Rate revenues paid to Contractor (e.g., cash receipts) by Customers that obtained Contractor's Collection services less fees dues to the City in accordance with Article 8, and (ii) revenues generated by the sale of Collected materials Diverted from Disposal. Contractor's compensation provided for in this Article shall be the full, entire, and complete compensation due to Contractor pursuant to this Agreement for all labor, equipment, materials and supplies, Processing, Composting, and Disposal fees, regulatory fees, City fees, taxes, insurance, bonds, overhead, operations, profit, and all other things necessary to perform all the services in the manner required by this Agreement. If Contractor's costs are more than Contractor's compensation, Contractor shall not be compensated for the difference in costs and revenues. If Contractor's costs are less than Contractor's compensation, Contractor shall retain the difference. 9.2 CITY'S RIGHT TO SET MAXIMUM RATES The City reserves the right to establish maximum Rates for Permitted Materials Collection services provided under this Agreement if: (a) there are three or fewer companies holding non-exclusive franchise agreements for Collection of Permitted Materials, or (b) the Rates charged by the companies holding non-exclusive franchise agreements for Collection of Permitted Materials are no longer comparable to those of other jurisdictions, as reasonably determined by City. If the City chooses to exercise its right to set maximum Rates, City shall notify Contractor at least 18 0 calendar days prior to the date that maximum Rates become effective. In such case, City will set maximurn Rates with consideration of reasonable and necessary costs for Collection, Processing, Composting, and Disposal and with the intention of setting maximum Rates that will enable parties, including the Contractor, that have executed Non -Exclusive Franchise Agreements with the City for Roll -Off Container Collection Services the ability to recover reasonable and necessary costs and a reasonable City of Fresno Non -Exclusive Roll -Off Agreement Page 38 profit. 9.3 CONTRACTOR'S RATES Contractor shall set the Rates it charges its Customers for Roll -Off Collection services. The Contractor's Rates shall not exceed City -established maximum Rates if the City exercises its rights under Section 9.2. ARTICLE 10 INDEMNITY AND INSURANCE 10.1 INDEMNIFICATION To the furthest extent allowed by law, CONTRACTOR shall indemnify, hold harmless and defend CITY and each of its officers, officials, employees, agents and volunteers from any and all loss, liability, fines, penalties, forfeitures, costs and damages (whether in contract, tort or strict liability, including but not limited to personal injury, death at any time and property damage) incurred by CITY, CONTRACTOR or any other person, and from any and all claims, demands and actions in law or equity (including reasonable attorney's fees, litigation expenses and cost to enforce this agreement), arising or alleged to have arisen directly or indirectly out of performance of this Agreement. CONTRACTOR'S obligations under the preceding sentence shall apply regardless of whether CITY or any of its officers, officials, employees, agents or volunteers are negligent, but shall not apply to any loss, liability, fines, penalties, forfeitures, costs or damages caused solely by the gross negligence, or caused by the willful misconduct, of CITY or any of its officers, officials, employees, agents or volunteers. Contractor's duty to defend and indemnify herein shall include Damages arising from or attributable to any operations, repairs, clean-up or detoxification, or other plan (regardless of whether undertaken due to governmental action) concerning any Hazardous Waste Collected in the City. Contractor shall be required to indemnify the City for the costs for any claims arising from the Processing, Composting, or Disposal of Permitted Materials, including, but not limited to, claims arising under the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA). The foregoing is intended to operate as an agreement to defend and indemnify and hold harmless indemnities to the full extent permitted for liability pursuant to Section 107(e) of CERCLA, 42 U.S.C. Section 9607(e) and California Health and Safety Code Section 25364. In addition, Contractor's duty to defend and indemnify herein includes all fines and/or penalties imposed by the California Department of Resources Recycling and Recovery, subject to the restrictions set forth in Public Resources Code Section 40059.1, if the requirements of the Act are not met by the Contractor with respect to the Permitted Materials Collected under this Agreement, and such failure is due to Contractor delays in providing information that prevents Contractor or City from submitting reports required by the Act in a timely manner. Nothing herein shall waive or limit City's governmental immunities. This provision will survive the expiration or earlier termination of this Agreement and shall not be construed as a waiver of rights by City to contribution or indemnity from third parties. This section shall survive termination or expiration of this Agreement. City of Fresno Non -Exclusive Roll -Off Agreement Page 39 10.2 INSURANCE (a) Throughout the life of this Agreement, Contractor shall pay for and maintain in full force and effect all insurance as required herein with an insurance company(ies) either (i) admitted by the California Insurance Commissioner to do business in the State of California and rated no less than "A-VII" in the Best's Insurance Rating Guide, or (ii) as may be authorized in writing by City's Risk Manager or his/her designee at any time and in his/her sole discretion. The required policies of insurance as stated herein shall maintain limits of liability of not less than those amounts stated therein. However, the insurance limits available to City, its officers, officials, employees, agents and volunteers as additional insureds, shall be the greater of the minimum limits specified therein or the full limit of any insurance proceeds to the named insured. (b) If at any time during the life of the Agreement or any extension, Contractor or any of its subcontractors fail to maintain any required insurance in full force and effect, all services and work under this Agreement shall be discontinued immediately, and all payments due or that become due to Contractor shall be withheld until notice is received by City that the required insurance has been restored to full force and effect and that the premiums therefore have been paid for a period satisfactory to City. Any failure to maintain the required insurance shall be sufficient cause for City to terminate this Agreement. No action taken by City pursuant to this section shall in any way relieve Contractor of its responsibilities under this Agreement. The phrase "fail to maintain any required insurance" shall include, without limitation, notification received by City that an insurer has commenced proceedings, or has had proceedings commenced against it, indicating that the insurer is insolvent. (c) The fact that insurance is obtained by Contractor shall not be deemed to release or diminish the liability of Contractor, including, without limitation, liability under the indemnity provisions of this Agreement. The duty to indemnify City shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by Contractor. Approval or purchase of any insurance contracts or policies shall in no way relieve from liability nor limit the liability of Contractor, vendors, suppliers, invitees, contractors, sub -contractors, subcontractors, or anyone employed directly or indirectly by any of them. Coverage shall be at least as broad as: The most current version of Insurance Services Office (ISO) Commercial General Liability Coverage Form CG 00 01, providing liability coverage arising out of your business operations. The Commercial General Liability policy shall be written on an occurrence form and shall provide coverage for "bodily injury," "property damage" and "personal and advertising injury" with coverage for premises and operations (including the use of owned and non -owned equipment), products and completed operations, and contractual liability City of Fresno Non -Exclusive Roll -Off Agreement Page 40 (including, without limitation, indemnity obligations under the Agreement) with limits of liability not less than those set forth under "Minimum Limits of Insurance." 2 The most current version of ISO *Commercial Auto Coverage Form CA 00 01, providing liability coverage arising out of the ownership, maintenance or use of automobiles in the course of your business operations. The Automobile Policy shall be written on an occurrence form and shall provide coverage for all owned, hired, and non -owned automobiles or other licensed vehicles (Code 1- Any Auto). If personal automobile coverage is used, the CITY, its officers, officials, employees, agents and volunteers are to be listed as additional insureds. a Workers' Compensation insurance as required by the State of California and Employer's Liability Insurance. MINIMUM LIMITS OF INSURANCE Contractor shall procure and maintain for the duration of the contract, and for five years thereafter, insurance with limits of liability not less than those set forth below. However, insurance limits available to City, its officers, officials, employees, agents, and volunteers as additional insureds, shall be the greater of the minimum limits specified herein or the full limit of any insurance proceeds available to the named insured: COMMERCIAL GENERAL LIABILITY (i) $1,000,000 per occurrence for bodily injury and property damage; (ii) $1,000,000 per occurrence for personal and advertising injury; (iii) $2,000,000 aggregate for products and completed operations; and, (iv) $2,000,000 general aggregate applying separately to the work performed under the Agreement. COMMERCIAL AUTOMOBILE LIABILITY $1,000,000 per accident for bodily injury and property damage. Workers' Compensation Insurance as required by the State of California with statutory limits and EMPLOYER'S LIABILITY with limits of liability not less than: (v) $1,000,000 each accident for bodily injury; (vi) $1,000,000 disease each employee; and, (vii) $1,000,000 disease policy limit. UMBRELLA OR EXCESS INSURANCE In the event Contractor purchases an Umbrella or Excess insurance policy(ies) to meet the "Minimum Limits of Insurance," this insurance policy(ies) shall "follow form" and afford no less coverage than the primary insurance policy(ies). In addition, such Umbrella or Excess City of Fresno Non -Exclusive Roll -Off Agreement Page 41 insurance policy(ies) shall also apply on a primary and non- contributory basis for the benefit of the City, its officers, officials, employees, agents, and volunteers. DEDUCTIBLES AND SELF -INSURED RETENTIONS Contractor shall be responsible for payment of any deductibles contained in any insurance policy(ies) required herein and Contractor shall also be responsible for payment of any self - insured retentions. Any deductibles or self -insured retentions must be declared on the Certificate of Insurance, and approved by, the City's Risk Manager or his/her designee. At the option of the City's Risk Manager or his/her designee, either: (i) The insurer shall reduce or eliminate such deductibles or self- insured retentions as respects City, its officers, officials, employees, agents and volunteers; or (ii) Contractor shall provide a financial guarantee, satisfactory to CITY'S Risk Manager or his/her designee, guaranteeing payment of losses and related investigations, claim administration and defense expenses. At no time shall City be responsible for the payment of any deductibles or self -insured retentions. OTHER INSURANCE PROVISIONS/ENDORSEMENTS (i) All policies of insurance required herein shall be endorsed to provide that the coverage shall not be cancelled, non -renewed, reduced in coverage or in limits except after thirty calendar days written notice has been given to City, except ten days for nonpayment of premium. Contractor is also responsible for providing written notice to the City under the same terms and conditions. Upon issuance by the insurer, broker, or agent of a notice of cancellation, non -renewal, or reduction in coverage or in limits, Contractor shall furnish City with a new certificate and applicable endorsements for such policy(ies). In the event any policy is due to expire during the work to be performed for City, Contractor shall provide a new certificate, and applicable endorsements, evidencing renewal of such policy not less than fifteen calendar days prior to the expiration date of the expiring policy. (ii) The Commercial General and Automobile Liability insurance policies shall be written on an occurrence form. (iii) The Commercial General, and Automobile Liability insurance policies shall be endorsed to name City, its officers, officials, agents, employees and volunteers as an additional insured. Contractor shall establish additional insured status for the City and for all ongoing and completed operations under Commercial General and Liability policies by use of ISO Forms or an executed manuscript insurance company endorsement providing additional insured status. The Commercial General endorsements must be as broad as that contained in ISO Forms: GC 20 10 11 85 or both CG 20 10 & CG 20 37. City of Fresno Non -Exclusive Roll -Off Agreement Page 42 (iv) All such policies of insurance shall be endorsed so the Contractors' insurance shall be primary, and no contribution shall be required of City. The coverage shall contain no special limitations on the scope of protection afforded to City, its officers, officials, employees, agents and volunteers. If Contractor maintains higher limits of liability than the minimums shown above, City requires and shall be entitled to coverage for the higher limits of liability maintained by Contractor. (v) Should any of these policies provide that the defense costs are paid within the Limits of Liability, thereby reducing the available limits by defense costs, then the requirement for the Limits of Liability of these polices will be twice the above stated limits. (vi) For any claims related to this Agreement, Contractor's insurance coverage shall be primary insurance with respect to the City, its officers, officials, agents, employees and volunteers. Any insurance or self-insurance maintained by the City, its officers, officials, agents, employees and volunteers shall be excess of the Contractor's insurance and shall not contribute with it. (vii) The Workers' Compensation insurance policy shall contain, or be endorsed to contain, a waiver of subrogation as to CITY, its officers, officials, agents, employees, and volunteers. PROVIDING OF DOCUMENTS - Contractor shall furnish City with all certificate(s) and applicable endorsements effecting coverage required herein All certificates and applicable endorsements are to be received and approved by the CITY'S Risk Manager or his/her designee prior to City's execution of the Agreement and before work commences. All non -ISO endorsements amending policy coverage shall be executed by a licensed and authorized agent or broker. Upon request of City, Contractor shall immediately furnish City with a complete copy of any insurance policy required under this Agreement, including all endorsements, with said copy certified by the underwriter to be a true and correct copy of the original policy. This requirement shall survive expiration or termination of this Agreement. All subcontractors working under the direction of Contractor shall also be required to provide all documents noted herein. MAINTENANCE OF COVERAGE - If at any time during the life of the Agreement or any extension, Contractor or any of its subcontractors fail to maintain any required insurance in full force and effect, all work under this Agreement shall be discontinued immediately until notice is received by City that the required insurance has been restored to full force and effect and that the premiums therefore have been paid for a period satisfactory to City. Any failure to maintain the required insurance shall be sufficient cause for City to terminate this Agreement. No action taken by City hereunder shall in any way relieve Contractor of its responsibilities under this Agreement. The phrase "fail to maintain any required insurance" shall include, without limitation, notification received by City that an insurer has commenced proceedings, or has had proceedings commenced against it, indicating that the insurer is insolvent. City of Fresno Non -Exclusive Roll -Off Agreement Page 43 The fact that insurance is obtained by Contractor shall not be deemed to release or diminish the liability of Contractor, including, without limitation, liability under the indemnity provisions of this Agreement. The duty to indemnify City shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by Contractor. Approval or purchase of any insurance contracts or policies shall in no way relieve from liability nor limit the liability of Contractor, its principals, officers, agents, employees, persons under the supervision of Contractor, vendors, suppliers, invitees, consultants, sub -consultants, subcontractors, or anyone employed directly or indirectly by any of them. SUBCONTRACTORS - If Contractor should subcontract all or any portion of the services to be performed under this Agreement, Contractor shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein and Contractor shall ensure that City, its officers, officials, employees, agents, and volunteers are additional insureds. The subcontractors' certificates and endorsements shall be on file with Contractor and City prior to the commencement of any work by the subcontractor. ARTICLE 11 DEFAULT AND REMEDIES 11.1 EVENTS OF DEFAULT Each of the following shall constitute an event of default (Event of Default) hereunder: Contractor fails to perform its obligations under this Agreement, or future amendment to this Agreement, including, but not limited to, Contractor's failure to pay Franchise Fees and other City fees in accordance with Article 8 of this Agreement, and the breach continues for more than ten Business Days after written notice from the City for the correction thereof. A. Contractor's failure to Divert 75% of the C&D, 70% of the Recyclable Materials, and 90% of Organic Materials Collected in the City as required by Section 5.3 of this Agreement after Contractor is given an opportunity to remedy the nonperformance as described in Section 11.5. B. Any representation, warranty, or disclosure made to City by Contractor in connection with or as an inducement to entering into this Agreement or any future amendment to this Agreement, which proves to be false or misleading in any material respect as of the time such representation or disclosure is made, whether or not any such representation, warranty, or disclosure appears as part of thisAgreement. C. There is a seizure or attachment (other than a pre -judgment attachment) of, or levy affecting possession on, the operating equipment of Contractor, including without limit its vehicles, maintenance or office facilities, or any part thereof of such proportion as to substantially impair Contractor's ability to perform under this Agreement and which cannot be released, bonded, or otherwise lifted within 48 hours excluding weekends and Holidays. City of Fresno Non -Exclusive Roll -Off Agreement Page 44 D. Contractor files a voluntary petition for debt relief under any applicable bankruptcy, insolvency, debtor relief, or other similar law now or hereafter in effect, or shall consent to the appointment of or taking of possession by a receiver, liquidator, assignee (other than as a part of a transfer of equipment no longer useful to Contractor or necessary for this Agreement), trustee (other than as security for an obligation under a deed of trust), custodian, sequestrator (or similar official) of the Contractor for any part of Contractor's operating assets or any substantial part of Contractor's property, or shall make any general assignment for the benefit of Contractor's creditors, or shall fail generally to pay Contractor's debts as they become due or shall take any action in furtherance of any of the foregoing. E. A court having jurisdiction shall enter a decree or order for relief in respect of the Contractor, in any involuntary case brought under any bankruptcy, insolvency, debtor relief, or similar law now or hereafter in effect, or Contractor shall consent to or shall fail to oppose any such proceeding, or any such court shall enter a decree or order appointing a receiver, liquidator, assignee, custodian, trustee, sequestrator (or similar official) of the Contractor or for any part of the Contractor's operating equipment or assets, or orders the winding up or liquidation of the affairs of Contractor. 11.2 RIGHT TO TERMINATE UPON DEFAULT Upon a default by Contractor, the City may terminate this Agreement within ten calendar days of the default but no later than one hundred eighty calendar days after the default. Such termination shall be effective ten calendar days following the City's written notice to Contractor, and such termination shall be effective without the need for any hearing, suit, or legal action. 11.3 CITY'S REMEDIES CUMULATIVE; SPECIFIC PERFORMANCE The City's right to terminate the Agreement under Section 11.2 is not exclusive, and the City's termination of the Agreement and/or the imposition of Liquidated Damages shall not constitute an election of remedies. Instead, these rights shall be in addition to any and all other legal and equitable rights and remedies which the City may have. By virtue of the nature of this Agreement, the urgency of timely, continuous, and high -quality service, the lead time required to effect alternative service, and the rights granted by City to the Contractor, the remedy of damages for a breach hereof by Contractor is inadequate and City shall be entitled to injunctive relief. 11.4 LIQUIDATED DAMAGES A. General. The Parties find that as of the time of the execution of this Agreement, it is impractical, if not impossible, to reasonably ascertain the extent of damages which shall be incurred by City as a result of a breach by Contractor of its obligations under this Agreement. The factors relating to the impracticability of ascertaining damages include, but are not limited to, the fact that: (i) substantial damage results to members of the public who are denied services or denied quality or reliable service; (ii) such City of Fresno Non -Exclusive Roll -Off Agreement Page 45 breaches cause inconvenience, anxiety, frustration, and deprivation of the benefits of the Agreement to individual members of the general public for whose benefit this Agreement exists, in subjective ways and in varying degrees of intensity which are incapable of measurement in precise monetary terms; (iii) that services might be available at substantially lower costs than alternative services and the monetary loss resulting from denial of services or denial of quality or reliable services is impossible to calculate in precise monetary terms; and (iv) the termination of this Agreement for such breaches, and other remedies are, at best, a means of future correction and not remedies which make the public whole for pastbreaches. B. Service Performance Standards; Liquidated Damages for Failure to Meet Standards. The Parties further acknowledge that consistent, reliable Roll -Off Collection, Processing, and Disposal service is of utmost importance to City and that City has considered and relied on Contractor's representations as to its quality -of - service commitment in executing this Agreement. The Parties recognize that some quantified standards of performance are necessary and appropriate to ensure consistent and reliable service and performance. The Parties further recognize that if Contractor fails to achieve the performance standards or fails to submit required documents in a timely manner, City and its residents and businesses will suffer damages, and that it is, and will be, impractical and extremely difficult to ascertain and determine the exact amount of damages that City will suffer. Therefore, without prejudice to City's right to treat such non-performance as an event of default under this Article, the Parties agree that the Liquidated Damages amounts established in Exhibit A of this Agreement and the following Liquidated Damage amounts represent a reasonable estimate of the amount of such damages considering all of the circumstances existing on the Effective Date of this Agreement, including the relationship of the sums to the range of harm to City that reasonably could be anticipated and the anticipation that proof of actual damages would be costly or impractical. Contractor agrees to pay (as Liquidated Damages and not as a penalty) the amounts set forth in the Schedule of Liquidated Damages, Exhibit A. City may determine the occurrence of events giving rise to Liquidated Damages through the observation of its own employees or representative or investigation of complaints by Customers, occupants, and Generators. Liquidated Damages will only be assessed after Contractor has been given the opportunity but failed to rectify the damages as described in this Agreement. Before assessing Liquidated Damages, City shall give Contractor notice of its intention to do so. The notice will include a brief description of the incident(s) and/or non- performance. The City may review (and make copies at its own expense) all information in the possession of Contractor relating to incident(s) and non- performance. City may, within ten calendar days after issuing the notice, request a meeting with Contractor. City may present evidence of non- performance in writing and through testimony of its employees and others relevant to the incident(s) and non-performance. City will provide Contractor with a written explanation of its determination on each incident(s) and non- performance prior to authorizing the City of Fresno Non -Exclusive Roll -Off Agreement Page 46 assessment of Liquidated Damages under this Section 11.4. The decision of City shall be final, and City shall not be subject to, or required to exhaust, any further administrative remedies. C. Amount. City may assess Liquidated Damages for each calendar day or event, as appropriate, that Contractor is determined to be liable in accordance with this Agreement in the amounts specified in Exhibit A subject to annual adjustment described below. The amount of Liquidated Damages specified in Exhibit A shall be adjusted annually on the anniversary of the Effective Date. The adjustment shall be rounded to the nearest cent. Liquidated Damage amounts shall be adjusted to reflect changes in the Consumer Price Index — All Urban Consumers (CPI-U) compiled and published by the U.S. Department of Labor, Bureau of Labor Statistics, or its successor agency, using the following Bureau of Labor Statistics' parameters. • Not Seasonally Adjusted • Area — Los Angeles -Riverside -Orange County, CA • Item — All Items • Base Period—198284=100 The formula for annual adjustment is as follows: Adjusted Liquidated Damage Amount= Then -current Liquidated Damage Amount x most current CPI-U/previous 12-month CPI-U For example: Current Liquidated Damage Amount = $150.00 Most recently published index (January 2017) = 224.610 Index published 12 months prior to most recently published index (January 2016) = 220.719 Adjusted Liquidated Damage Amount = $150.00 x (224.610/220.719) _ $152.64 If the CPI-U is discontinued or revised during the Term by the United States Department of Labor, such other government index or computation with which it is replaced shall be used to obtain substantially the same result as would be obtained if the CPI had not been discontinued or revised. D. Timing of Payment. Contractor shall pay any Liquidated Damages assessed by City within ten calendar days of the date the Liquidated Damages are assessed. If they are not paid within the ten-day period, City may order the termination of the rights or "franchise" granted by this Agreement. 11.5 DIVERSION NON-PERFORMANCE If the Contractor's Diversion level is less than 75% for C&D, less than 70% for Recyclable Materials, and/or less than 90% for Organic Materials Collected in the City for a monthly reporting period, the following steps shall be followed by the City and Contractor. City of Fresno Non -Exclusive Roll -Off Agreement Page 47 A. Warning. The City shall issue a written warning to the Contractor within thirty calendar days of receipt of the Contractor's monthly report documenting the Diversion level for the monthly reporting period. The warning notice shall specify the amount of time (i.e., "correction period") the City grants the Contractor to improve its performance and meet the Diversion requirements defined in Section 5.3. B. Opportunity to Improve Performance. The Contractor shall modify its Collection, Processing, Diversion, and public education and outreach programs (subject to the City's approval) to improve the Diversion level. At the end of the correction period, Contractor shall submit a written report to the City identifying the Diversion level and providing the supporting documentation. If the City determines that the Diversion level equals or exceeds Diversion requirements defined in Section 5.3, the Contractor shall continue to perform services in such a manner as to maintain or improve the Diversion level and the City shall waive its rights to proceed with steps outlined in subsections C and D of this Section 11.5 during the remainder of then - current reporting period. C. Liquidated Damages. If the Contractor fails to improve the Diversion level so that it is equal to or greater than Diversion requirements defined in Section 5.3 by the end of the correction period granted in subsection A of this Section, the City may levy, and Contractor shall pay, Liquidated Damages described in Section 11.4. D. Termination of the Agreement. If Contractor's fails to achieve a Diversion level that equals or exceeds Diversion requirements defined in Section 5.3 within six months of the date the City levied Liquidated Damages, the failure to meet the Diversion requirements defined in Section 5.3 shall be considered an event of default and the City may terminate the Agreement in accordance with Section 11.2. 11.6 CONDITIONS UPONTERMINATION In the event this Agreement is terminated under the provisions of this Article, the following conditions shall be effective: A. Prohibit Roll -Off Collection Services. Contractor shall have no right or authority to engage in Roll -Off Collection services in the City for a period of five years from the date of termination. After five years, should the Contractor provide proof that the event causing the Contractor to default under this Agreement has been corrected, the Contractor may reapply for a non- exclusive Roll -Off Collection service franchise, and the City, at the sole and complete discretion of the City, may reinstate the Contractor based on review of its reapplication. B. Continuing Liabilities. Contractor shall remain liable to the Cityfor: Fees due in accordance with Article 8 that would otherwise be payable by the Contractor. 2. Liquidated Damages assessed pursuant to Section 11.4. City of Fresno Non -Exclusive Roll -Off Agreement Page 48 3. Reports required by Article 7 for Roll -Off Collection activities performed by Contractor up to and including the date of termination. 4. Indemnity obligations under Section 10.1. 5. Record keeping and retention obligations under Sections 7.1 and 7.2. C. Release Customers and Generators from Obligations. Contractor shall allow Permitted Materials Generators served by Contractor to arrange for Permitted Materials Collection services with a hauler authorized to perform such services, without penalty or liability for breach of any contract between Contractor and its Customers orGenerators. D. Remove Roll -Off Containers. Contractor shall remove all of Contractor's Roll- Off Containers from all of Contractor's Collection locations and shall properly Recycle, Process, Compost, or Dispose of Permitted Materials in such Roll -Off Containers. ARTICLE 12 OTHER AGREEMENTS OF THE PARTIES 12.1 RELATIONSHIP OF PARTIES The Parties intend that Contractor shall perform the services required by this Agreement as an independent Contractor engaged by City and not as an officer nor employee of the City, nor as a partner of, or joint venturer with, the City. No employee or agent of Contractor shall be, or shall be deemed to be, an employee or agent of the City. Except as expressly provided herein, Contractor shall have control over the manner and means of conducting the Roll -Off Container Collection, Transportation, Processing, Recycling, Composting, and Disposal services performed under this Agreement, and all Persons performing such services. Contractor shall be solely responsible for the acts and omissions of its officers, employees, Subcontractors, and agents. Neither Contractor nor its officers, employees, Subcontractors, and agents shall obtain any rights to retirement benefits, workers' compensation benefits, or any other benefits which accrue to City employees by virtue of their employment with the City. 12.2 PERMITS AND LICENSES Contractor shall obtain and maintain, at Contractor's sole cost and expense, all permits and licenses applicable to Contractor's operations under this Agreement which are required by any governmental agency, including a business license issued by the City of Fresno. City of Fresno Non -Exclusive Roll -Off Agreement Page 49 12.3 COMPLIANCE WITH LAW Contractor shall, at all times, at its sole cost, comply with all Applicable Laws permits and licenses of the United States, the State and the City and with all applicable regulations promulgated by Federal, State, regional or local administrative and regulatory agencies, now in force and as they may be enacted, issued or amended during the Term. 12.4 GOVERNING LAW This Agreement shall be governed by, and construed and enforced in accordance with, the laws of the State of California. 12.5 JURISDICTION Any lawsuits between the Parties arising out of this Agreement shall be brought and concluded in the courts of Fresno County in the State of California, which shall have exclusive jurisdiction over such lawsuits. With respect to venue, the Parties agree that this Agreement is made in and will be performed in Fresno County. 12.6 BINDING ON SUCCESSORS The provisions of this Agreement shall inure to the benefit to, and be binding on, the successors and permitted assigns of the Parties. 12.7 ASSIGNMENT Neither Party shall assign its rights nor delegate or otherwise transfer its obligations under this Agreement to any other Person without the prior written consent of the other Party. Any such assignment made without the consent of the other Party shall be void and the attempted assignment shall constitute a material breach of this Agreement. Under no circumstances shall any assignment be considered by City if Contractor is in default at any time during the period of consideration. 12.8 PARTIES IN INTEREST Nothing in this Agreement, whether express or implied, is intended to confer any rights on any Persons other than the Parties to it and their representatives, successors and permitted assigns. 12.9 WAIVER The waiver by either Party of any breach or violation of any provisions of this Agreement shall not be deemed to be a waiver of any breach or violation of any other provision nor of any subsequent breach of violation of the same or any other provision. The subsequent acceptance by either Party of any monies which become due hereunder, shall not be deemed to be a waiver of any pre-existing or concurrent breach or violation by the other City of Fresno Non -Exclusive Roll -Off Agreement Page 50 Party of any provision of this Agreement. 12.10 NOTICE PROCEDURES All notices, demands, requests, proposals, approvals, consents, and other communications which this Agreement requires, authorizes, or contemplates all, shall be in writing and shall either be personally delivered to a representative of the Parties at the address below or deposited in the United States mail, first class postage prepaid, addressed as follows: A. If to City: Director of Public Utilities, City of Fresno 2600 Fresno St., Room 3065 Fresno, CA 93721-3624 B. If to Contractor: Valley Dumpster Service LLC 1187 N. Willow Ave. STE: 103 Unit 314 Clovis, Ca 93611 The address to which communications may be delivered may be changed from time to time by a notice given in accordance with this Section. Notice shall be deemed given on the day it is personally delivered or, if mailed, three calendar days from the date it is deposited in the mail. 12.11 REPRESENTATIVES OF THEPARTIES References in this Agreement to the "City" shall mean the City Council and all actions to be taken by the City shall be taken by the City Council except as provided below. The City Council may delegate, in writing, authority to the Director and/or to other City officials and may permit such officials, in turn, to delegate in writing some or all of such authority to subordinate officers. The Contractor may rely upon actions taken by such delegates if they are within the scope of the authority properly delegated to them. The Contractor shall, by the Effective Date, designate in writing a responsible officer who shall serve as the representative of the Contractor in all matters related to the Agreement and shall inform the City in writing of such designation and of any limitations upon his or her authority to bind the Contractor. The City may rely upon action taken by such designated representative as actions of the Contractor unless they are outside the scope of the authority delegated to him/her by the Contractor as communicated to City. 12.12 CRIMINAL ACTIVITY OFCONTRACTOR 12.12.1 Criminal Activity For purpose of this Section, Criminal Activity shall mean any of the following events or circumstances: City of Fresno Non -Exclusive Roll -Off Agreement Page 51 A. Convictions. The entry against any Contractor Party or its officers, of a criminal conviction or a permanent mandatory or prohibitory injunction from a court, municipality, or regulatory agency of competent jurisdiction, based on acts taken in his or her official capacity on behalf of Contractor with respect to: 1. Fraud or criminal offense in connection with obtaining, attempting to obtain, procuring, or performing a public or private agreement related to municipal Solid Waste services of any kind (including Collection, Transportation, transfer, Processing, Recycling, Composting, or Disposal), including this Agreement or any amendment thereto; 2. Bribery or attempting to bribe a public officer or employee of a local, State, or Federal agency; 3. Embezzlement, extortion, racketeering, false claims, false statements, forgery, falsification or destruction of records, obstruction of justice, knowingly receiving stolen property, theft, or misprision (failure to disclose) of a felony; 4. Unlawful disposal of Hazardous Wastes, the occurrence of which any Contractor Party knew or should have known; 5. Violation of antitrust laws, including laws relating to price-fixing, bid - rigging, and sales and market allocation, and of unfair and anti- competitive trade practices laws; 6. Violation of securities laws; and 7. Felonies. B_ Pleas. Entry of a plea of "guilty," "nolo contendere," or "no contest" by a Contractor Party based on acts taken in his, her, or its official capacity on behalf of Contractor with respect to the conduct described in preceding Section 12.12.1.A. 12.12.2 Notice Contactor shall notify City in writing within five calendar days of occurrence of any Criminal Activity by any Contractor Party. 12.12.3 Contractor's Cure Upon occurrence of any Criminal Activity, Contractor shall immediately do or cause to be done all of the following: A. Terminate from employment or remove from office any offending individual Contractor Party, unless otherwise directed or ordered by a court or regulatory agency of competent jurisdiction or authority, and unless that termination would constitute a breach of any labor agreement entered into by Contractor, City of Fresno Non -Exclusive Roll -Off Agreement Page 52 and B. Eliminate participation by any offending individual Contractor Party in any management, supervision, or decision activity that affects or could affect, directly or indirectly, the performance of the Contractor under thisAgreement. 12.12.4 Transfer and Hiring Contractor shall not allow or cause to be allowed to hire or transfer any individual from any Parent Company or subsidiary company or business entity of Contractor who has committed Criminal Activity as a Contractor representative, field supervisor, officer, or director who is directly or indirectly responsible for performance of this Agreement without obtaining prior written consent of City, following full disclosure to City of the facts and circumstances surrounding such Criminal Activity. 12.12.5 City's Remedy In the event of any occurrence of Criminal Activity, the City, in its sole discretion, may terminate the Agreement within thirty calendar days written notice to Contractor, or may impose other sanctions (which may include financial sanctions, temporary suspensions, or any other condition deemed appropriate short of termination) as it will deem proper, in the following events: A. Contractor fails to comply with the foregoing obligation of this Section, or B. The Criminal Activity concerns or relates directly or indirectly to this Agreement. Contractor shall be given the opportunity to present evidence in mitigation during the thirty calendar day notice period. 12.13 ACKNOWLEDGEMENT OF PUBLIC RESOURCES CODE SECTION 49520 NOTICE If Contractor has lawfully provided solid waste collection services in the City for more than three years prior to July 1, 2022, (and is therefore entitled to the notice provided for in Public Resources Code 49520), Contractor shall consider execution of this Agreement by the City as City's notice to Contractor, pursuant to Public Resources Code 49520, that Contractor may provide service for a period of five years beyond July 1,2022, after which time the City has the right to establish an exclusive franchise collection system. ARTICLE 13 MISCELLANEOUS AGREEMENTS 13.1 ENTIRE AGREEMENT This Agreement, including the Exhibits, represents the full and entire Agreement between the Parties with respect to the matters covered herein. 13.2 SECTION HEADINGS The article headings and section headings in this Agreement are for convenience of reference only and are not intended to be used in the construction of this Agreement nor to alter or affect any of its provisions. City of Fresno Non -Exclusive Roll -Off Agreement Page 53 13.3 REFERENCES TO LAWS All references in this Agreement to laws shall be understood to include such laws as they may be subsequently amended or recodified, unless otherwise specifically provided. 13.4 INTERPRETATION This Agreement shall be interpreted and construed reasonably and neither for nor against either Party, regardless of the degree to which either Party participated in its drafting. 13.5 PRONOUNS AND PLURALS; TENSE When not inconsistent with the context, words and phrases used in the present tense include the future, and words and phrases used in the singular number include the plural number. Whenever the context may require, any pronoun used in this Agreement shall include the corresponding masculine, feminine and neuter forms, and the singular form of nouns, pronouns and verbs shall include the plural and vice versa. 13.6 TEXT TO CONTROL The captions of the Articles or Sections in this Agreement are for convenience only and in no way define, limit, extend or describe the scope or intent of any of the provisions hereof, shall not be deemed part of this Agreement and shall not be used in construing or interpreting this Agreement. 13.7 AMENDMENT This Agreement may not be modified or amended in any respect except in writing signed by the Parties. 13.8 SEVERABILITY If any non -material provision of this Agreement is for any reason deemed to be invalid and unenforceable, the invalidity or unenforceability of such provision shall not affect any of the remaining provisions of this Agreement, which shall be enforced as if such invalid or unenforceable provision had not been contained herein. 13.9 COUNTERPARTS This Agreement may be executed in counterparts, each of which shall be considered an original. 13.10 EXHIBITS Each of the Exhibits identified as Exhibit "A" through "D" is attached hereto and incorporated herein and made a part hereof by this reference. City of Fresno Non -Exclusive Roll -Off Agreement Page 54 IN WITNESS WHEREOF, the Parties have caused the Agreement to be executed on the day and year first abovewritten. CITY OF FRESNO, A California municipal r ion By: of Brock D. Buche, PE, PLS, Director Department of Public Utilities APPROVED AS TO FORM ANDREW JANZ City Attgrrrey- g-=� f Angela M. Karst Date Deputy City Attorney ATTEST: TODD STERMER, CMC City Clerk By: Deputy Date a California Contractor By: Valley Dumpster Service LLC Name: Margaret Funk Title: General Partner (If corporation or LLC, Board Chair, Pres. or Vice Pres.) By: S -1 S .Aoq,3 r Name: Margaret Funk Title: General Partner (If corporation or LLC, CFO, Treasurer, Secretary or Assistant Secretary) g/I 5I Z Business License: 455266 3 City of Fresno Non -Exclusive Roll -Off Agreement Page 55 EXHIBIT A SCHEDULE FOR LIQUIDATED DAMAGES Contractor may be assessed Liquidated Damages if Contractor fails to fulfill its obligations with regards to the events listed in this Exhibit in accordance with the terms and conditions of the Agreement with regards to the time frame for accomplishing each event and nature of the responsibility associated with the event unless otherwise stated in this Exhibit. 1. Diversion. Failure to achieve and maintain a minimum of 75% Diversion per month of all C&D Collected within the City, 70% Diversion per month of all Recyclable Materials Collected within the City, and 90% of all Organic Materials Collected within the City. 4 a Leaks, Litter or Spills. For each occurrence over five during a calendar year of unreasonable leaks, litter, or spills of Permitted Materials near or on public streets and failure to pick up or clean up such material immediately. Unauthorized Collection Hours. For each occurrence over five during a calendar year of Collecting Permitted Materials during unauthorized hours. Excessive Noise. For each occurrence over 10 during a calendar year Cleaning Collection Vehicles. For each occurrence over five during a calendar year for failure to keep Collection vehicles in a safe and sanitary condition. Labeling of Roll -Off Containers. For each occurrence of Contractor's failure to correctly label Contractor -owned Roll-OContainers in accordance with Section 6 ff.4 . 7. Discourteous Behavior. For each occurrence of discourteous behavior by _ Collection vehicle ersonnel, customer service 8 Injuries to Others. For each incident of personal injury to a Person requiring medical treatment or hospitalization, where the negligence of the Contractor or its personnel was a contributing factor to the iNury. 9. Monthly Reports. Failure to submit monthly reports in the timeframe specified in this A reement. 10. Report Hazardous Waste. For each failure to notify the appropriate authorities of reportable quantities of Hazardous Waste. A-1 The greater of $5,000 or 10% of the gross Rate revenues received for providing C&D, Recyclable Materials, and Organic Materials services in the City, for the most recent 12- month $300/ event $300/ event $300/ event $150/ event $500/ event $500/ event $5,000/ incident $300/ day* $500/ event 11. Failure of Other Obligations. Failure to perform any of the $150/ for each obligations set forth in this Agreement not specifically stated obligation per day above and not corrected or proceeding in good faith to until obligation i s correct within 24 hours upon 24 hour notification erformed * Monthly reports shall be considered late until such time as a correct and complete monthly report is received by City. For each calendar day a report is late, the daily Liquidated Damage shall be as indicated in the monthly reports section above. In placing Designee's initials at the places provided, each Party specifically confirms the accuracy of the statements made above and the fact that each Party has had ample opportunity to consult with legal counsel and obtain an explanation of Liquidated Damage provisions of the time that the Agreement was made. Contractor City Initial Here. M .1k Initial Here: A - 2 EXHIBIT B SECRETARY'S CERTIFICATION The undersigned, being the Secretary of Valle Dum ster Service LLC, a Company Name California corporation (the Company), do hereby certify that the following resolution was adopted by the Board of Directors of the Company and that such resolution has not been amended, modified or rescinded and is in full force and effect as of the date hereof: RESOLVED, that Margaret Funk be, and hereby is, authorized to Name of Designated Representative execute by and on behalf of the Company any and all agreements, instruments, documents, or papers, as he/she may deem appropriate or necessary, pertaining to or relating to the Non -Exclusive Franchise Agreement between the City of Fresno and Company for Roll -Off Container Collection, Transporting, Processing, Recycling, Composting, and Disposal of Permitted Materials and that any such action taken to date is hereby ratified and approved. Dated: 04/2 /2023 _ �D B-1 Signatur Title This page intentionally blank EXHIBIT C STATEMENT OF APPLICANT'S UNDERSTANDING AND REPRESENTATIONS The undersigned (who is duly authorized to bind the company submitting this application) has reviewed the requirements of the non-exclusive franchise agreement for Roll -Off Collection, Transporting, Processing, Recycling, Composting, and Disposal services for Solid Waste, Recyclable Materials, Organic Materials, and C&D, its exhibits, and reference documents. In addition, the undersigned attests that this application and any other supplementary information submitted with this application do not: (i) contain any untrue statement of a material fact, (ii) contain inaccurate or misleading information, or (iii) omit to state a material fact that is necessary to make the statements made, in light of the circumstances in which they were trade, not misleading. Print Name Date ��, � Y�.ir 3 ! �nr•�! it Title I t, l U, l_Lf Compan Name Signature C - 1 This page intentionally blank EXHIBIT D APPROVED PROCESSING AND RESIDUE DISPOSAL FACILITIES The following facilities were selected by the Contractor and approved by the City - Approved C&D Processing I Approved Disposal Site Site (Applicable for Residue Only) * Facili name d 971 Facility address �n�, RDRS number - Owner Operator - Approved Recyclables Approved Disposal Site Processing (Applicable for Residue Site Only) Facility name Facility address FCls�o RDRS number Owner - Operator Approved Organics ` Approved Disposal Site Processing (Applicable for Residue Site Only) Facili name Facility address AvP- F_-boc, � 437a5 RDRS number Owner operator * All Solid Waste shall be Disposed of at the Designated Disposal Facility. Contractor City Initial Here: `z Initial Here: _ D - 1 This page intentionally blank DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D Element LIMS' Laboratory Information Management Prepared for: City of Fresno Wastewater Laboratory 2600 Fresno Street Fresno, CA 93721 Jeremy Yarbrough Prepared by: Rick Persichitte Date: May 1, 2023 Order number: CO22020a Promium, LLC 3350 Monte Villa Parkway, #220 Bothell, WA 98021-8963 1.877. PROMIUM www.promium.com PROMIUM A CLINISYS GROUP COMPANY DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D PROMIUM A CLINISYS GROUP COMPANY HOSTED SERVICES AGREEMENT 3350 Monte Villa Parkway #220 Bothell, WA 98021 1.877,PROMIUM City of Fresno Wastewater Laboratory 2600 Fresno Street www.promium.com 1.877.PROMIUM Order# CO22020a Prepared by: Rick Persichitte Fresno CA US 93721 Jeremy Yarbrough 559-621-5160 Jeremy.Yarbrough@fresno.gov Element LIMS® version 7 Currency: use Effective: 417312023 SOFTWARE License: Subscription Qty Price Subscription BASE SOFTWARE Configuration: Environmental/Water Testing Application Components Concurrent Users - Project Management Included - Sample Control Included - Laboratory Analysis Included - Quality Assurance Included - Reporting (Basic reports & EDDs) Included Number of years 1 Subtotal Element ClientConnect Promium Hosting Subscription Number of years 1 Subtotal IMPLEMENTATION SERVICES Promium Hosted Standard On -site Assessment, other on-site/off-site hours defined at planning stage. - Project initiation and assessment - Configuration and development - Initial system testing - Parallel testing and validation - Move to production and ready for go -live Subtotal Training Administrator Training User Training Additional Services Outputs: EDDs, Reports, DMRs kSee Notes Below Campus Online Resources Legacy Data Migration Data Migration Onsite Onsite Subtotal Subtotal Included - no charge Subtotal Data Migration TOTAL SOFTWARE AND SERVICES Annual 12 $ 2,600 $ - S 31,200 S - $ 31,200 Annual 1 $ 2,500 $ $ 2,500 $ - $ 2,500 Qty Price Total 1 $ 35,360 $ 35,360 $ 35,360 1 $ 6,320 $ 6,320 1 $ 8,260 $ 8,260 $ 14,580 1 5 2,340 $ 2,340 $ 2,340 S $ - $ 10,000 $ 10,000 $ 62,280 $ 33,700 NOTES: `Quoted reports includes these six reports: 13COF Bacti WMDLab Report, 13COF Nitrate WMDLab Report, 13PD Bacti WMDLab Report, 1SCOF Nitrate WMDLab Report, Daily Sewage WMDLab Report, & Digester Soild WMDLab Report. TERMS AND CONDIT01NS This proposal expires after: 12/29/2023 Payment for Element LIMS software is billed at shipment/download and is due upon receipt of invoice. Payment due net 30 days unless otherwise specified. Delay in payments can result in discontinuation of services, Late payments may be subject to a 1 1/2% monthly late fee. Element LIMS maintenance renewal periods for license upgrades may be pro -rated to reconcile the renewal period of all users. A 3% processing fee may be applied to credit card transactions for Element LIMS. TAXES: Even if we do not collect sales tax from you, your state may still require you to pay tax, Promium collects sales tax in WA AZ, CA, FL, HI, IL, IN, MD, MI, NM, MO, NJ, NY, PA, RI, TN, TX, WI. A sales tax is not collected if we have your tax exemption certificate on file. Confidential - Not to be shared with any other parties Rev: AML072822 Promium, LLC Element LIMS' Subscription Contract V7-r010422 2 DocuSign Envelope ID: 7510E3C5-BC9F-458C-8OF8-02E2C3365D7D P ROM i V M www.promium.com 1.877.PROMIUM A CLINISYS GROUP COMPANY Hosted Service Agreement This Hosted Software Service Agreement ("Agreement") is a legal agreement between the City of Fresno, a California municipal Corporation, as applicable ("you" or "Customer") and Promium, L.L.C. ("Promium"). It governs the use of the online, hosted service versions of Element LIMS computer software, and any related documentation or downloadable applications provided to you by Promium (collectively, the "Software"). The term "Software" shall also include any printed documentation that may be provided to you. By entering an order for a subscription to one or more of the Software products or using any part of them, you agree to be bound by the terms of this Agreement. PROMIUM IS WILLING TO GRANT YOU A RIGHT TO USE ITS SOFTWARE ONLY IF YOU ACCEPT AND AGREE TO BE BOUND BY ALL OF THE TERMS CONTAINED IN THIS AGREEMENT. If you do not agree to these terms, do not use the Software. If you are accepting on behalf of your employer or another entity, you represent and warrant that: (i) you have full legal authority to bind your employer or the entity to this Agreement; and (ii) you agree, on behalf of the party that you represent, to be bound by this Agreement. If you do not have such legal authority to bind your employer or the applicable entity, please contact Promium and do not access, download (as applicable), or use the Software. The Software is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The Software is licensed, not sold. 1. USE OF SOFTWARE. a. Unless otherwise specified in writing by Promium, you may access and use the hosted version of the Software on an unlimited number of computers; provided however, that they may be used by a single business or government entity only. b. For the Element LIMS product, the number of concurrent users of the Software shall be limited as described in your Promium Quotation form. Laboratory facilities sharing a single Element LIMS Production Database may share a single license, as long as all such facilities are both owned and operated by a single business or government entity. c. The Software may not be loaned or shared with any other business or government entity, including any affiliated companies, either by sharing log -in credentials or otherwise. Any such entity would need to purchase its own subscription to use the Software. d. If you enable the Element ClientConnect viewing and reporting functionality, you may allow your laboratory clients to access appropriate data and reports via the Internet reporting features of the Software. If you enable the sample submission functionality, you may allow your sample generators to submit chain -of -custody records online or through the application, subject to any applicable terms of use for such usage. Promium, LLC Element LIMS® Subscription Contract V7-r010422 DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D PROMI UM A CLINISYS GROUP COMPANY www.promium.com 1.877.PROMIUM e. You agree that Promium may audit and inspect your use of the Software for compliance with these terms within thirty (30) days of a request. In the event that such audit reveals any use of the Software by you other than full compliance with the terms of this Agreement, you shall take immediate steps and provide payment as appropriate, to come into compliance. f. To ensure optimal performance and security of the hosted Software, Promium will routinely perform maintenance on a regularly scheduled basis within its published maintenance windows. This may require specific services to be suspended during the maintenance period. Promium schedules maintenance windows outside of generally accepted business hours. As applicable, Promium will use commercially reasonable efforts to notify you in advance of any scheduled maintenance that may adversely affect hosted services. Under certain circumstances Promium may need to perform emergency maintenance, such as security patch installation or hardware replacement. 2. MAINTENANCE AND SUPPORT. Maintenance and support is in effect for the duration of your Software subscription. The maintenance and support covers the current version of the Software product. b. Unless otherwise communicated, telephone support is available Monday through Friday, 5:00am to 5:00pm Pacific Time, not including holidays recognized by Promium. At other times, a telephone or email message may be left and Promium personnel will respond within one business day. Emergency technical assistance provided outside of normal business hours may incur additional charges. Online documentation and other support materials may be available at www.promium.comisupport or accessible directly through the product. Promium website is available twenty-four hours per day, seven days per week unless undergoing maintenance or repair. c. Each customer requiring support must designate a primary contact person to manage technical support requests. Support requests should be directed to: Promium Customer Support (Help Desk) 425.286.9200 phone 425.286.9201 fax support@promium.com d. Promium may offer certain features, functions, reports, and other input or output which are not considered part of core software or services offered by Promium. These items are considered custom work. Deliverables including but not limited to, custom programming, custom reports, proprietary electronic deliverable programs, other special program functions on behalf of the user, and other custom services, outside the original purchase agreement, may incur additional charges as quoted by Promium. e. Promium reserves the right to charge for support or programming services that are unrelated to the direct operation of its software products. This includes conflicts that may cause software failure due to firmware or device drivers or micro code problems introduced by the manufacturer or other parties. This also includes other software programs that may interfere with its software products. Promium, LLC Element LIMS® Subscription Contract V7-r010422 DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D PRO . `+n./�+ I U M www.promium.com 1.877.877.PROMIUM A CLINISYS GROUP COMPANY 3. PAYMENT Software Subscription and Maintenance Invoice #1: Software subscription, including maintenance, is invoiced after access to the software is granted. Payment is due upon receipt. Installation Services (including outputs, training, development, and other services) The remaining portion of this order includes installation services and other deliverables as described in this contract and will be billed in three increments per the schedule below unless otherwise specified in the contract. Payment is due net thirty days. Invoice #2: 35% billed at delivery of Administrator Training. Invoice #3: 50% billed at delivery of User Training. Invoice #4: 15% billed "Ready for Go -Live" stage. For installations converting from a license purchase or lease (non -subscription) to a SaaS hosted subscription -based license, implementation payment terms are as follows: • Implementation/Training of conversion to SaaS will be billed upon completion of conversion and due net 30 days. • Subscription and ClientConnect set up, if applicable, is billed upon order receipt. Services for customers whose account includes invoices 30 days past due may be suspended until written payment arrangements have been made and accepted by Promium. Payments not made on or before the payment deadline shall be subject to a one -and -one-half percent (1'/2%) per month interest charge. In the event that Customer fails to make timely payment under this Agreement, Promium reserves the right to terminate this Agreement by providing Customer written notice of its election to do so. Promium may revise subscription fees and per -unit charges from time to time upon 30-day written notice to Customer. For subscriptions, such revisions shall be effective upon the renewal date of Customer's subscription. 4. OWNERSHIP. a. Title. Use of the Software is licensed to you for use via the internet only under the terms of this Agreement. Except as expressly licensed to you herein, Promium reserves the right, title and interest in the Software and all associated copyrights, trademarks, and other intellectual property rights therein. Promium retains all proprietary rights, including patent, copyright, trade secret, trademark and other proprietary rights, in and to the Software and any corrections, bug fixes, enhancements, updates or other modifications, including custom modifications, to the Software, whether made by Promium or any third party. You shall own all right, title and interest to the information contained in any database created by you for use with the Software. You shall not, however, own any right, title or interest to the schema, structure or design of any databases developed for use with the Software by Promium and may not disclose such schemas, structures or designs to a third party without the expressed written consent of Promium. Promium, LLC Element LIMS® Subscription Contract V7-ro1o422 DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D PROMI UM A CLINISYS GROUP COMPANY www.promium.com 1.877.PROMIUM b. Confidentiality. You acknowledge that the Software contains confidential, proprietary information and trade secrets of Promium. You agree, and shall take all appropriate steps, to ensure that the Software, or any portion thereof, is not disclosed or made available by you or anyone in your organization to any other unauthorized person, firm or organization without the prior written consent of Promium. You agree to properly restrict any persons permitted access to the Software so as to enable you to satisfy your obligations under this Agreement. c. Ownership and Retrieval of Data. All data created by you and residing in your database and records in the Software is fully owned by you. During the term of your subscription and for at least 30 days afterwards, a download of your data can be provided by Promium if requested. Additional fees may apply. After that time, your data will be deleted according to Promium's data purge policy. d. Storage Size of Data. Promium imposes a maximum storage limitation for each of its products per its then -current storage policy, and it reserves the right to collect additional fees for or decline to accept excessive storage beyond the storage limitations. 5. OTHER RIGHTS AND LIMITATIONS. a. Restrictions on Use. You agree to use the Software only for your own business or organization. You shall not (i) permit any parent, subsidiaries, affiliated entities or third parties to use the Software unless otherwise specifically agreed in writing by Promium, (ii) use the Software to process or permit to be processed the data of any other parry, including any of your affiliates or related companies, (iii) use the Software in the operation of an ASP service, service bureau or similar services, or (iv) allow access to the Software through any computers located outside of your main facility or your designated remote facilities (this does not preclude laboratory clients from accessing appropriate data and reports and submitted chain -of -custody data via the features of the Software as discussed above). b. Limitations on Downloading, Copying, Reverse Engineering, and Similar Activities. You may not download, copy, reverse engineer, decompile, or disassemble the Software. For purposes of this Agreement, "reverse engineering" shall mean the examination or analysis of the Software or Proprietary Information to determine its source code, sequence, structure, organization, internal design, algorithms or encryption devices, and "Proprietary Information" shall mean all data, material, text, software, scripts, processes, graphics, other information or materials or portions thereof that are built into the Software. c. Unauthorized Use. You may not distribute, rent, lease or sublicense the Software. d. Non -Competition. In no event may you use the Software or Proprietary Information to provide services similar to the Software in competition with Promium. In order to protect Promium's confidential information and trade secrets, you may not develop, provide, sell, rent, or resell any product or service which competes with the Software, or create or implement any such product or service for the purpose of competing with the Software provided hereunder while this Agreement is in effect and for a period of one (1) year following termination of this Agreement. 6. RESPONSIBILITY FOR USE. Promium, LLC Element LIMS® Subscription Contract V7-r010422 DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D P ROM I UM A CLINISYS GROUP COMPANY www.promium.com 1.877.PROMIUM a. Responsibility for Use. You assume sole responsibility for the use of the Software and for any results obtained by you from the Software. You shall be solely responsible for necessary audit and verification of the sufficiency and accuracy of all reports, documents and other information prepared using the Software. You shall also be solely responsible for the nature and content of all data, information, materials or any other content submitted by you or your users through the Software. b. Responsibility for Content -- You acknowledge and agree that: (i) Promium does not screen content from the sample generator users or any other content entered or imported into the Promium software, and it does not guarantee or warrant the accuracy, integrity, or quality of any such content; (ii) you will evaluate and bear all risks associated with the use by you or third parties of any such content, including any reliance on the accuracy, completeness, or usefulness of any chain -of -custody information or any other information or data; and (iii) Promium shall not be liable in any way for any such content, including, but not limited to, any errors or omissions in it, or for any loss or damages of any kind incurred as a result of the use of any such content by you or any third party. You acknowledge and agree that nothing in this Agreement or related to your use of the Software shall make Promium a party to any chain -of -custody document or similar. c. Compliance with Laws -- All Products. You agree not to use the Software to violate any applicable local, state, national or international law or regulation. Although Promium does not actively monitor use of or data uploaded into the Software by its clients or their users, Promium reserves the right to suspend any use of the Software or any part thereof, or to remove or disable any content, which it reasonably believes violates this Agreement or any applicable law or regulation. d. Indemnification -- All Products. Customer shall indemnify and defend Promium and hold it harmless from and against any loss, damage, or expense, including reasonable attorney's fees, arising out of: (i) claims by third parties relating to analytical results, reports or other output provided to third parties by Customer from Customer's use of the Software (unless such claim is due to Promium's willful misconduct); (ii) unauthorized use of the Software by Customer as described in Sections 1 (Use of Software) and 6 (Other Rights and Limitations); (iii) any data, information or other content processed through the Software by Customer or Customer's sample generators or other users; or (iv) the failure of Customer to meet any of its obligations as described in this Agreement. 7. LIMITED SOFTWARE PRODUCT WARRANTY. Promium warrants, for a period of ninety (90) days after access is first provided to you, that the Software will operate in conformance with the documentation supplied with the Software. Promium's sole obligation under this warranty is to, at Promium's sole option, correct or replace the Software so that it will perform as above warranted or refund a prorated portion of the related service fee. This warranty is void if any unauthorized modifications are made to the Software or if the Software is not used in compliance with its documentation. 8. DISCLAIMER OF WARRANTY AND LIMITATION OF REMEDIES AND LIABILITY. a. THE LIMITED WARRANTY PROVIDED HEREIN IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES. OTHER THAN THIS LIMITED WARRANTY, THE SOFTWARE AND ANY ASSOCIATED SERVICES ARE Promium, LLC Element LIMS' Subscription Contract V7-r010422 DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D PROMIUM �O� � i U � 1 1 www.promium.com r r�■Jj► 1.877. PROMIUM A CLINISYS GROUP COMPANY PROVIDED "AS IS," AND PROMIUM MAKES NO ADDITIONAL REPRESENTATIONS OR WARRANTIES OF ANY KIND. PROMIUM HEREBY SPECIFICALLY DISCLAIMS ALL WARRANTIES, CONDITIONS, AND/OR REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, ORAL OR WRITTEN, THAT MAY ARISE EITHER BY THE PARTIES' AGREEMENTS OR BY OPERATION OF LAW, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON -INFRINGEMENT. PROMIUM MAKES NO OTHER REPRESENTATIONS OR WARRANTIES INCLUDING, WITHOUT LIMITATION, REPRESENTATIONS OR WARRANTIES THAT (A) THE SOFTWARE WILL MEET YOUR REQUIREMENTS, (B) THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE, OR (C) ANY DEFECTS IN THE SOFTWARE WILL BE CORRECTED. This disclaimer shall not apply to the extent that it is prohibited by applicable law. b. Promium will not be liable for any loss or damage caused by delay in furnishing the Software or any other performance under this Agreement. c. Promium's entire liability and your exclusive remedies for liability of any kind (excluding liability for negligence as detailed in Exhibit A) related to the Software covered by this Agreement and all other performance or nonperformance by Promium under or related to this Agreement are limited to the remedies specified by this Agreement. REGARDLESS OF WHETHER ANY REMEDY IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE, THE LIABILITY OF PROMIUM SHALL BE LIMITED TO DIRECT DAMAGES NOT TO EXCEED THE AMOUNT OF THE SERVICE FEES PAID TO PROMIUM FOR USE OF THE SOFTWARE DURING THE TWELVE (12) MONTHS PRIOR TO THE DATE OF THE CLAIM. IN NO EVENT SHALL PROMIUM BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT OR SIMILAR DAMAGES, RELATED TO THE SOFTWARE OR ANY ASSOCIATED SERVICES THAT PROMIUM MAY PROVIDE, EVEN IF PROMIUM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. d. Some states or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for consequential or incidental damages, so the above exclusion may not apply to you. In such situations, Promium's liability shall be limited to the extent permitted by law. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 9. U.S. GOVERNMENT END -USERS. For U.S. government end -users, Promium's Software and its documentation constitute a "commercial item," as that term is defined in 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation," as such terms are used in 48 C.F.R. 12.212 and 48 C.F.R. §227.7202. All U.S. government end - users acquire the Software with only those rights set forth herein, consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7202-4, as applicable. Manufacturer/contractor is Promium, L.L.C., 3350 Monte Villa Parkway, Suite 220, Bothell, Washington 98021. Promium, LLC Element LIMS® Subscription Contract V7-r010422 DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D P ROM I ` ' M www.promium.com U 1.877.877.PROMIUM A CLINISYS GROUP COMPANY 10. TERM and TERMINATION. a. This Agreement shall continue for the period of your Software subscription, unless terminated earlier as provided in this Agreement. Promium reserves the right to update or change it from time to time, effective upon the renewal of your subscription. The initial term of this agreement will be for a subscription term of one (1) year. For purposes of this agreement, the subscription term will commence once Customer confirms that it has been granted access to the Software. Thereafter, Customer, at its sole discretion, may renew its subscription for five one (1) year terms. Any revised Agreement shall have no force and effect unless in writing and signed by the Customer and Promium. b. Without prejudice to any other rights, Promium may terminate this Agreement if you fail to comply with the terms and conditions of this Agreement, including failing to make payments as due, by giving you written notice of such termination. After any termination of this Agreement, you must cease all use of the Software and immediately return any copies of the Software in your possession or under your control to Promium. 11. MISCELLANEOUS a. In any suit, proceeding or action to enforce this Agreement, the substantially prevailing party shall be entitled to recover from the other party reasonable attorneys' fees and costs and expenses in connection with such suit, proceeding or action, including appeal. This Agreement shall be governed by and construed under the laws of the State of California without regard to its conflict of laws principles. The jurisdiction and venue for any suit or action between the parties shall be the state and federal courts of Fresno County, California. b. Failure to enforce any rights granted herein shall not be deemed a waiver as to subsequent enforcement of such rights. If any part of this Agreement is found void and/or unenforceable, it shall be modified in such manner as to be valid and enforceable but so as to most nearly retain the intent of the parties; and if such modification is not possible, it shall be deemed severed from this Agreement and shall not affect the validity and enforceability of the balance of the Agreement. If any material limitation or restriction on the grant of any license or restrictions on use of the Software under such license by Customer under this Agreement is found to be void or unenforceable, such license shall immediately terminate. c. This Agreement is not assignable by Customer and the licenses granted hereunder may not be sublicensed, assigned or transferred by Customer in any manner without the prior written consent of Promium. Any such attempted sublicense, assignment or transfer shall be void. d. This Agreement, together with any accompanying Price quotation and Order, constitute the entire understanding and agreement of the parties with respect to its subject matter. Any and all prior agreements, understandings or representations with respect to its subject matter are merged herein. The terms and conditions of this Agreement prevail over the terms and conditions of any other order (such as a purchase order) submitted by Customer for the Software. This Agreement may be amended only by written instrument signed by both parties subsequent to the date hereof. Any terms of this Agreement which by their nature extend beyond the Agreement termination or expiration shall remain in effect until fulfilled. These include Sections 5, 6, 7, 9 and 12. Promium, LLC Element LIMS® Subscription Contract V7-r010422 DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D P ROM I U M A CLINISYS GROUP COMPANY www.promium.com 1.877. PROMIUM e. Should you have any questions concerning this Agreement or its associated documents, or if you desire to contact Promium for any reason, please contact: Promium, L.L.C. 3350 Monte Villa Parkway, Suite 220 Bothell, Washington 98021 425.286-9200 Phone 425-286-9201 Fax Master: 010120 Customer Revision: Promium, LLC Element LIMS' Subscription Contract V7-r0i0422 10 DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D PROMI UM A CLINISYS GROUP COMPANY Order www.promium.com 1.877.PROMIUM INSTALLATION LOCATION BILLING INFORMATION (if different) Organization Street City State/Province Postal Code Country Organization Street City State/Province Postal Code Country County County Contact: Contact Title Title Phone Phone Email Email Fax Fax Purchase Order Number: ❑ PO attached ❑ Not required ❑ PO Number only Tax Exempt ❑ Yes ❑ Certificate attached For GSA qualified labs: ❑ Use GSA ❑ Decline GSA Maintenance Billing (if different) Contact name: Title: Phone: Email: Fax: Promium, LLC Element LIMS® Subscription Contract V7-r010422 11 DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D IN WITNESS WHEREOF, the parties have executed this Agreement at Fresno, California, on the day and year first above written. CITY OF FRESNO, A California municipal corporation Dxuftmd by: 6/28/2023 By �'- eITUNBUche, PE, PLS Director Department of Public Utilities APPROVED AS TO FORM: ANDREW JANZ City Attorney By:�90 s q d by: �clnln�F r �x,�.ilnatau U, 6/6/2023 "—JM TffVAB Quintanilla Date Senior Deputy City Attorney ATTEST: TODD STERMER, CIVIC City Clerk Civ-Sig-d 4; 6/28/2023 By �[IA.Gt. M., G�our mr"irina M. Your Date Addresses: CITY: City of Fresno Attention: Peter A. Maraccini, PE, PhD Public Utilities Manager 1626 E Street Fresno, CA 93706 Phone: (5S9) 621-1603 E-mail: Peter.Maraccini@Fresno.gov Exhibit A — Indemnification and Insurance Requirements Promium, L.L.C. a Limited Liability Corporation [I Sig-d by: B �^,,� 6/6/2023 Y 100EFA1931AE452 Name: Michael Simpson Title: President (If corporation or LLC., Board Chair, Pres. or Vice Pres.) Do .Slg d by: 6/6/2023 BY: accEaa3D00F347d Name: Andrew Branski Title: Chief Financial Officer and Treasurer (If corporation or LLC., CFO, Treasurer, Secretary or Assistant Secretary) REVIEWED BY: DOCUSigned by: 6/6/2023 Ir&PAOWNW,c@ini, PE, PhD Public Utilities Manager Department of Public Utilities CONSULTANT: Promium LLC Attention: Rick Persichitte Regional Account Manager 3350 Monte Villa Parkway, Suit 220 Bothell, WA 98021 Phone: (425) 318-6854 E-mail: rpersichette@promium.com 12 DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D Exhibit A Indemnification and Insurance Requirements To the furthest extent allowed by law, Promium shall defend, indemnify and hold harmless Customer from and against any and all direct and indirect claims, losses, liabilities, damages, costs and expenses (including including losses and costs incurred by You and any reasonable attorney's fees and costs) which arise from Promium's negligence or willful misconduct; a breach of Promium's confidentiality (information not of public record) obligations arising from Promium's negligence or willful misconduct; or Promium's violation of a law applicable to Promium's performance under the contract. Customer must notify Promium promptly in writing of the claim and give Promium control over its defense or settlement with Customer's approval, reasonable approval will not be withheld. Customer agrees to provide Promium with reasonable assistance, cooperation, and information in defending the claim at Promium's expense. Promium will defend, indemnify, and hold harmless Customer from third -party claims that the software and/or documentation infringes an intellectual property. This section shall survive termination or expiration of this Agreement. Throughout the life of this Agreement, Promium shall procure and maintain the following insurance. - Coverage shall be at least as broad as: The most current version of Insurance Services Office (ISO) Commercial General Liability Coverage Form CG 00 01, providing liability coverage arising out of your business operations. The Commercial General Liability policy shall be written on an occurrence form and shall provide coverage for "bodily injury," "property damage" and "personal and advertising injury" with coverage for premises and operations (including the use of owned and non - owned equipment), products and completed operations, and contractual liability (including, without limitation, indemnity obligations under the Agreement) with limits of liability not less than those set forth under "Minimum Limits of Insurance." 2. The most current version of Commercial Auto Coverage Form CA 00 01, providing liability coverage arising out of the ownership, maintenance or use of automobiles in the course of your business operations. The Automobile Policy shall be written on an occurrence form and shall provide coverage for all owned, hired, and non -owned automobiles or other licensed vehicles (Code 1- Any Auto). 3. Workers' Compensation insurance as required by the State of California and Employer's Liability Insurance. 4. Technology Professional Liability (Errors and Omissions) insurance appropriate to PROMIUM'S profession. Coverage shall be sufficiently broad to respond to duties and obligations as is undertaken by PROMIUM in this agreement and shall include but not be limited to, claims involving infringement of intellectual property, including DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D but not limited to infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic information, extortion and network security. The policy shall provide coverage for breach response costs as well as regulatory fines penalties and credit monitoring expenses with limits sufficient to respond to these obligations. MINIMUM LIMITS OF INSURANCE PROMIUM, or any party the PROMIUM subcontracts with, shall maintain limits of liability of not less than those set forth below. However, insurance limits available to CUSTOMER, its officers, officials, employees, agents and volunteers as additional insureds, shall be the greater of the minimum limits specified herein or the full limit of any insurance proceeds available to the named insured: COMMERCIAL GENERAL LIABILITY: (i) $1,000,000 per occurrence for bodily injury and property damage; (ii) $1,000,000 per occurrence for personal and advertising injury; (iii) $2,000,000 aggregate for products and completed operations; and, (iv) $2,000,000 general aggregate applying separately to the work performed under the Agreement. 2. COMMERCIAL AUTOMOBILE LIABILITY: $1,000,000 per accident for bodily injury and property damage. 3. WORKERS' COMPENSATION INSURANCE as required by the State of California with statutory limits. 4. EMPLOYER'S LIABILITY: (i) $1,000,000 each accident for bodily injury; (ii) $1,000,000 disease each employee; and, (iii) $1,000,000 disease policy limit. 5, TECHNOLOGY PROFESSIONAL LIABILITY (Errors and Omissions) appropriate to the Promium's profession: (i) $1,000,000 per claim/occurrence; and, (ii) $2,000,000 policy aggregate. UMBRELLA OR EXCESS INSURANCE DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D In the event PROMIUM purchases an Umbrella or Excess insurance policy(ies) to meet the "Minimum Limits of Insurance," this insurance policy(ies) shall "follow form" and afford no less coverage than the primary insurance policy(ies). In addition, such Umbrella or Excess insurance policy(ies) shall also apply on a primary and non-contributory basis for the benefit of the CUSTOMER, its officers, officials, employees, agents and volunteers. DEDUCTIBLES AND SELF -INSURED RETENTIONS PROMIUM shall be responsible for payment of any deductibles contained in any insurance policy(ies) required herein and PROMIUM shall also be responsible for payment of any self -insured retentions. Any deductibles or self -insured retentions must be declared to on the Certificate of Insurance, and approved by, the CUSTOMER'S Risk Manager or his/her designee. At the option of the CUSTOMER'S Risk Manager or his/her designee, either: (i) The insurer shall reduce or eliminate such deductibles or self -insured retentions as respects CUSTOMER, its officers, officials, employees, agents and volunteers; or (ii) PROMIUM shall provide a financial guarantee, satisfactory to CUSTOMER'S Risk Manager or his/her designee, guaranteeing payment of losses and related investigations, claim administration and defense expenses. At no time shall CUSTOMER be responsible for the payment of any deductibles or self -insured retentions. OTHER INSURANCE PROVISIONS/ENDORSEMENTS The General Liability and Automobile Liability insurance policies are to contain, or be endorsed to contain, the following provisions: CUSTOMER, its officers, officials, employees, agents and volunteers are to be covered as additional insureds. PROMIUM shall establish additional insured status for. the CUSTOMER and for all ongoing and completed operations by use of ISO Form CG 20 10 11 85 or both CG 20 10 0413 and CG 20 37 04 13 or by an executed manuscript insurance company endorsement providing additional insured status as broad as that contained in ISO Form CG 20 10 11 85. 2. The coverage shall contain no special limitations on the scope of protection afforded to CUSTOMER, its officers, officials, employees, agents and volunteers. Any available insurance proceeds in excess of the specified minimum limits and coverage shall be available to the Additional Insured. 3. For any claims relating to this Agreement, PROMIUM'S insurance coverage shall be primary insurance with respect to the CUSTOMER, its officers, DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D officials, employees, agents and volunteers. Any insurance or self- insurance maintained by the CUSTOMER, its officers, officials, employees, agents and volunteers shall be excess of PROMIUM'S insurance and shall not contribute with it. PROMIUM shall establish primary and non- contributory status by using ISO Form CG 20 01 04 13 or by an executed manuscript insurance company endorsement that provides primary and non-contributory status as broad as that contained in ISO Form CG 2001 0413. The Workers' Compensation insurance Policy is to contain, or be endorsed to contain, the following provision: PROMIUM and its insurer shall waive any right of subrogation against CUSTOMER, its officers, officials, employees, agents and volunteers. If the Technoloqz Professional Errors and Omissions insurance Policy is written on a claims -made form: The retroactive date must be shown, and must be before the effective date of the Agreement or the commencement of work by PROMIUM. 2. Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the Agreement work or termination of the Agreement, whichever occurs first, or, in the alternative, the policy shall be endorsed to provide not less than a five (5) year discovery period. 3. If coverage is canceled or non -renewed, and not replaced with another claims -made policy form with a retroactive date prior to the effective date of the Agreement or the commencement of work by PROMIUM, PROMIUM must purchase "extended reporting" coverage for a minimum of five (5) years completion of the Agreement work or termination of the Agreement, whichever occurs first. 4. A copy of the claims reporting requirements must be submitted to CUSTOMER for review. 5. These requirements shall survive expiration or termination of the Agreement. All policies of insurance required herein shall be endorsed to provide that the coverage shall not be cancelled, non -renewed, reduced in coverage or in limits except after thirty (30) calendar days written notice by certified mail, return receipt requested, has been given to CUSTOMER. PROMIUM is also responsible for providing written notice to the CUSTOMER under the same terms and conditions. Upon issuance by the insurer, broker, or agent of a notice of cancellation, non -renewal, or reduction in coverage or in DocuSign Envelope ID: 7510E3C5-BC9F-458C-80F8-02E2C3365D7D limits, PROMIUM shall furnish CUSTOMER with a new certificate and applicable endorsements for such policy(ies). In the event any policy is due to expire during the work to be performed for CUSTOMER, PROMIUM shall provide a new certificate, and applicable endorsements, evidencing renewal of such policy not less than fifteen (15) calendar days prior to the expiration date of the expiring policy. Should any of these policies provide that the defense costs are paid within the Limits of Liability, thereby reducing the available limits by defense costs, then the requirement for the Limits of Liability of these polices will be twice the above stated limits. The fact that insurance is obtained by PROMIUM shall not be deemed to release or diminish the liability of PROMIUM, including, without limitation, liability under the indemnity provisions of this Agreement. The policy limits do not act as a limitation upon the amount of indemnification to be provided by PROMIUM. Approval or purchase of any insurance contracts or policies shall in no way relieve from liability nor limit the liability of PROMIUM, its principals, officers, agents, employees, persons under the supervision of PROMIUM, vendors, suppliers, invitees, consultants, sub -consultants, subcontractors, or anyone employed directly or indirectly by any of them. VERIFICATION OF COVERAGE PROMIUM shall furnish CUSTOMER with all certificate(s) and applicable endorsements effecting coverage required hereunder. All certificates and applicable endorsements are to be received and approved by the CUSTOMER'S Risk Manager or his/her designee prior to CUSTOMER'S execution of the Agreement and before work commences. All non -ISO endorsements amending policy coverage shall be executed by a licensed and authorized agent or broker. Upon request of CUSTOMER, PROMIUM shall immediately furnish CUSTOMER with a complete copy of any insurance policy required under this Agreement, including all endorsements, with said copy certified by the underwriter to be a true and correct copy of the original policy. This requirement shall survive expiration or termination of this Agreement.