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HomeMy WebLinkAboutC-20-50 - TSC Fresno, LLC RedactedApplicant (Entity) Information Application Type Proposed Location Commercial Cannabis Business Permit Application C-20-50 Submitted On: Dec 04, 2020 Applicant Victor Nguyen Applicant (Entity) Name: TSC Fresno LLC DBA: -- Physical Address: 24 E Shaw Ave City: Fresno State: California Zip Code: 93710 Primary Contact Same as Above? Yes Primary Contact Name: Victor Nguyen Primary Contact Title: CEO Primary Contact Phone: +1 (415) 990-0857 Primary Contact Email: victor@elevatedsf.com HAS ANY INDIVIDUAL IN THIS APPLICATION APPLIED FOR ANY OTHER CANNABIS PERMIT IN THE CITY OF FRESNO?: No Select one or more of the following categories. For each category, indicate whether you are applying for Adult-Use (“A”) or/and Medicinal (“M”) or both Both Please make one selection for permit type. If making multiple applications, please submit a new application for each permit type and proposed location. Permit Type Retail (Storefront) Business Formation Documentation: Limited Liability Company Property Owner Name: Dewayne Zinkin Proposed Location Address: 24 E Shaw City: Fresno State: California Zip Code: 93710 Property Owner Phone: 559-224-8100 Property Owner Email: dsz@zinkinlaw.com Assessor's Parcel Number (APN): 41808016 Proposed Location Square Footage: Supporting Information Application Certification 2632 List all fictitious business names the applicant is operating under including the address where each business is located: Elevated San Francisco 2442 Bayshore Blvd. San Francisco, CA 94134 Purple Star MD 2520 Mission Street San Francisco, CA 94110 Purple Star MD 2525 Phelps Street San Francisco, CA94124 Vrio Therapeutics Labs LLC 2348 Jerrold Ave San Francisco, CA 94124 Has the Applicant or any of its owners been the subject of any administrative action, including but not limited to suspension, denial, or revocation of a cannabis business license at any time during the past three (3) years? No Is the Applicant or any of its owners currently involved in an application process in any other jurisdiction? Yes If so, please list and explain: - Vrio Therapeutics Labs LLC at 2348 Jerrold Ave San Francisco, CA 94124 is applying to become a micro business which includes retail, manufacturing and distribution. - We have an application filed for a cannabis retail permit in the City of Fresno, CA. I hereby certify, under penalty of perjury, on behalf of myself and all owners, managers and supervisors identified in this application that the statements and information furnished in this application and the attached exhibits present the data and information required for this initial evaluation to the best of my ability, and that the facts, statements, and information presented are true and correct to the best of my knowledge and belief. I understand that a misrepresentation of fact is cause for rejection of this application, denial of the permit, or revocation of a permit issued. In addition, I understand that the filing of this application grants the City of Fresno permission to reproduce submitted materials for distribution to staff, Commission, Board and City Council Members, and other Agencies to process the application. Nothing in this consent, however, shall entitle any person to make use of the intellectual property in plans, exhibits, and photographs for any purpose unrelated to the City's consideration of this application. Furthermore, by submitting this application, I understand and agree that any business resulting from an approval shall be maintained and operated in accordance with requirements of the City of Fresno Municipal Code and State law. Under penalty of perjury, I hereby declare that the information contained in within and submitted with the application is true, complete, and accurate. Iunderstand that a misrepresentation of the facts is cause for rejection of this application, denial of a permit or revocation of an issued permit. A denial or revocation on these grounds shall not be appealable (FMC 9-3319(d)). Name and Digital Signature true Title CEO Please note: the issuance of a permit will be determined based on the application you submit and any major changes to your business or proposal (i.e. ownership, location, etc.) after your application is submitted may result in a denial. All applications submitted are considered public documents for Public Records Act request purposes. For details about the information required as part of the application process, see the Application Procedures & Guidelines, City of Fresno Municipal Code Article 33 and any additional requirements to complete the application process. All documents can be found online via this link. For questions please contact the City Manager’s Office at 559.621.5555. 1    1. BUSINESS PLAN TSC Fresno, LLC plans to offer a specially curated menu of cannabis and cannabis products at its location at 24-28 E. Shaw Avenue, Fresno, CA 93710 with a focus on sourcing products from within Fresno County and the neighboring regions. Not only is TSC Fresno, LLC focused on sourcing the finest quality cannabis goods, but also employing the highest quality staff that reflects the character and diversity of Fresno. Each time a patron visits TSC Fresno, LLC’s facility, they will be greeted with knowledgeable, friendly cannabis ambassadors who undergo extensive training and take pride in meaningful engagement regarding the benefits and consumption methods to each patron with respect and care regardless of race, religion or gender. TSC Fresno, LLC strongly believes in the benefits of cannabis and will offer discounts and loyalty programs to qualifying seniors, active military, veterans, and local Fresno residents. The facility’s exterior will be designed to enhance the aesthetic qualities and values of the local community. TSC Fresno, LLC plans to be a vehicle to deliver robust benefits to the community and its residents, while providing increased safety and security, and enhanced property values for the surrounding neighborhood and businesses. TSC Fresno, LLC’s depth and breadth of experience ensures we will operate a world-class dispensary in Fresno with core values rooted in our deep respect for, and understanding of this unique community, including a focus on health, wellness, and community education. Unlike outside interests, our proposed operation embodies and furthers the spirit of the community through everything from our strategic partnerships to day-to-day operations. Ownership Our multifaceted ownership team has significant experience in the cannabis industry encompassing retail, cultivation, manufacturing, and distribution operations. Our retail dispensaries in San Francisco (Purple Star MD and Elevated San Francisco) continue to set the highest bar for compliance, sales and positive community involvement. The ownership team and advisory team bring much more than just a robust cannabis history. Members of the team have owned and operated a sports entertainment firm, multiple very successful restaurants, a grocery store and have been involved in multiple development projects in San Francisco and Fresno. 2    Victor Nguyen Chief Executive Officer   Victor brings an entrepreneurial spirit and a proven track record in the industry to develop this unique offering in Fresno. A serial small-business owner from an early age, Victor shifted gears into medical cannabis cultivation in 2004. As the industry grew, so too did his knowledge, expertise and interest in quality and innovation. Currently managing several California-licensed cannabis operations including cultivation facilities, type-7 manufacturing (medical cannabis products using volatile solvents), retail and distribution, Victor has launched some of the leading cannabis brands distributed under his own label to retailers throughout California. In 2012, he founded Elevated Systems, Inc, a not-for-profit cannabis collective with the goal of providing safe and affordable access to medical cannabis for patients. In 2017, Elevated San Francisco expanded its reach by opening in the underserved Visitacion Valley area of San Francisco, helping to revitalize a struggling commercial corridor in partnership with civic leaders and non-profits serving youth centers and fostering education programs. In addition to being one of the top-rated cannabis dispensaries in Northern California, Elevated San Francisco’s commitment to community partnerships has returned hundreds of thousands of dollars in funding for non-profits that make a real difference. Elevated San Francisco remains owner operated and debt free. Seemingly never at rest, in 2019 Victor launched Greensfer; operating cannabis farms, distribution and manufacturing operations. Victor believes that a well-regulated cannabis industry is critical for reducing the illicit drug market in California. A cannabis business is a partnership between owners, operators, regulators and the community it serves, requiring transparency and communication. It’s the same approach he’ll bring to TSC Fresno, LLC. A Bay Area native, Victor studied accounting at San Francisco State University. Brian Wong Chief Operating Officer   In just five short years, Brian has risen quickly in the fast-evolving cannabis industry, honing his retail and sales management expertise while developing a strong commitment to innovation. Generally considered one of the top talents in cannabis retail and merchandising, Brian’s career in 3    the industry follows nearly a decade of management and business sales with a major telecommunications company. Brian joined the medical cannabis dispensary Purple Star MD as an advisor in 2015. Just a year later, he took on the role of CEO, guiding its rebranding from medical to a recreational cannabis dispensary. In 2017, Brian opened the highly successful Elevated San Francisco dispensary with business partner Victor Nguyen. Brian is a Bay Area native and graduated from San Francisco State University with a Bachelor of Science in Business Administration. Bob Cook Community Relations Officer Bob Cook co-founded Zinkin Entertainment & Sports Management along with partner DeWayne Zinkin in 2001. The company was founded in Fresno, CA over 20 years ago and remains one of the most prominent and well-known sports entertainment firms within California. Bob trains a plethora of mixed martial arts top talent, whom he manages, travels with, and mentors. Bob’s introduction to cannabis began as an observant coach for numerous UFC fighters. As many fighters were plagued with injuries, pain management became a large part of athletes’ self-care regimen. Watching these athletes rely on opioids, which often led to addiction, Bob noticed a trend in the sports medicine world; athletes turning to cannabis rather than prescription medication. For over a decade, Bob has witnessed many of his athletes benefiting from cannabis, largely as an alternative to opioids. Bob believes TSC Fresno, LLC is his opportunity to expand his outreach and help curtail the opioid crisis plaguing the nation. After 20+ years with Zinkin Entertainment and Sports Management, Bob is leaving his ownership post to focus solely on TSC Fresno, LLC and further contribute to the community of Fresno. Bob has invested in struggling areas of Fresno's real estate market by retrofitting properties, contributing to a sense of pride to local residents. Bob has been directly involved in funding youth programs in California for years Bob has the ideal personality and skill set to cultivate positive relationships with local residents and businesses. As Community Relations Officer, Bob will be responsible for 4    organizing local events, attending community meetings, creating programs for community outreach and addressing issues that are brought to his attention. Robert Simpson Director of Security Robert has had an extensive history in the security field spanning over 30 years, and is currently the CEO of Fresno County Private Security. Robert was an infantry sergeant and squad leader with the U.S. Army before embarking on a career with the Madera County Department of Corrections and later the California Department of Corrections, reaching the rank of Correctional Sergeant. From there, Robert accepted a position as Patrol Captain with the California Department of Fish and Game, before founding Fresno County Private Security. Robert brings an essential and critical skill set to the TSC Fresno, LLC team. Advisory Committee Gus Murad Chair of the Advisory Committee Real estate developer, hospitality visionary and philanthropist, Ghassan “Gus” Murad worked tirelessly to improve, develop and promote San Francisco’s Mission District, putting a permanent mark on its landscape with some of his projects. In 2013, Gus participated in the first veterans housing pilot in San Francisco and opened a non-profit medical cannabis dispensary in the heart of the Mission to serve its community and to benefit four San Francisco established organizations. Today, Purple Star has evolved into one of the Bay Area’s best known and leading recreational cannabis storefronts. Purple Star prides itself in operating ethically and lawfully while giving back to veterans, seniors, and people affected by life-threatening illnesses. Purple Star operates under Murad’s vertically integrated cannabis business that includes distribution, manufacturing and growing operations. Gus grew up in the Presidio of San Francisco Army Base and has been a Bay Area resident since 1975. 5    Stefanie Gangano, PhD Strategic Advisor – Science and Compliance Dr. Stefanie Gangano has been working professionally for 26 years in the laboratory, manufacturing, and regulatory compliance sectors. Her track record includes successful engagements in private industry (Kellogg’s, Monsanto, Pfizer), government agencies (San Francisco Police Department, FBI), start-up companies (Applied Biosystems, IntegenX, Greener Frontiers), and she maintains her Homeland Security Clearance. Since 2015, she has worked in the cannabis industry designing, developing, and licensing manufacturing, distribution, and retail operations in the state of California and within the tribal reservation of the Iipay Nation of Santa Ysabel. Stefanie has a “boots-on-the-ground” work ethic and enjoys helping cannabis companies be compliant with state and local regulations, creating quality management systems and documentation, and delving into cannabis product formulation. Stefanie holds a doctorate in Analytical Chemistry from the University of Florida and serves on the faculty at Oaksterdam University, where she teaches cannabis laboratory and extraction courses at the nation’s first recognized institution focused on cannabis education. Elliot S. Beckelman General Counsel to the Owners Elliot S. Beckelman is a licensed California and Oklahoma attorney, who specializes in cannabis business and regulatory law. Before entering private practice, he was an attorney in the California State Labor Commissioner’s Office where he established and managed its Criminal Investigation Unit. Previously, he was a San Francisco Assistant District Attorney under two administrations, including that of now Vice President-elect Kamala Harris, where he worked in the narcotics, sexual assault, gang, and elder abuse units, and managed its career criminal and child abuse units. Prior to that, he was the in-house counsel for the Hotel Employees and Restaurant Union, San Francisco’s largest private union. Currently, Elliot volunteers as Board Chair of the non- profit agency Centers for Equity and Success, that provides workforce development, education programs (including high school equivalency) and art programs for the Bay Area’s marginalized communities and incarcerated youth. 6    Elliot’s cannabis practice is focused on ethical and effective business advice, compliance and management practices. TSC Fresno, LLC’s Emergency Contact Victor Nguyen (415) 990-0857 victor@elevatedsf.com Current Dispensary Operations Purple Star is a leading cannabis dispensary in the heart of San Francisco. On a revenue-per square foot basis, it is the most productive dispensary in the Bay Area. Located at 2520 Mission Street in San Francisco’s Mission District, Purple Star was originally established in 2013 as a non-profit medical dispensary to serve the City’s Mission community. From the day its doors opened, Purple Star prided itself on being a productive member of the community it calls home. This commitment went far beyond just the sale of products that delivered healing to those with chronic illness and offered material support to underserved communities, seniors and veterans. As laws changed, Purple Star evolved, and today it is one of the Bay Area’s best-known cannabis businesses. Purple Star’s legendary service, selection and everyday low pricing draws customers from across Northern California, as well as many tourists visiting from outside the state and from international locations. In addition to its highly trafficked retail storefront, Purple Star also operates two large cannabis farms and a robust manufacturing and distribution facility in the City’s Bayview neighborhood. By vertically integrating, Purple Star ensures a supply of quality, ethically sourced goods that deliver healing, medicinal, and therapeutic value at a competitive price. While Purple Star has evolved, one thing that has not changed is the company’s commitment to sound business practices and the Bay Area community it serves. Since its inception, there has not been a single violation, complaint or grievance registered against any of the cannabis licenses Purple Star holds. It is also the only dispensary in San Francisco that offers "always on" discounts for veterans, seniors, students, and all medical patients including those battling cancer. Moreover, the company shares a portion of its proceeds with four distinguished San Francisco non-profit organizations with deep roots in the community; The Shanti Project, Breast Cancer Emergency Fund, San Francisco LGBTQ Community Center and AGUILAS. Purple Star is debt free, owner-operated and piloted by a tenured management team with unique experience in building a welcoming retail experience and creating THC/CBD brands that consumers prefer. Over the past seven years, the Purple Star name has become synonymous with high- touch customer service and the lawful delivery of high-quality cannabis products into the retail and medicinal marketplaces. Under that same management, the Company is * 7    guided by the work ethics and values of compassion that date back to its modest roots as a medical dispensary. Our goal is to bring this same value-based operating approach to Fresno. Elevated San Francisco opened its doors in December 2017 with the purpose of providing safe, affordable, and convenient access to medical cannabis to underserved patients in the Visitacion Valley area, and helping to revitalize the commercial corridor and the community in partnership with civic leaders (with an emphasis on education and youth centers, non‐profits, charities and service providers), and becoming a trusted community partner. Elevated San Francisco has since fulfilled its promise to the community and City of San Francisco and will continue to be one of the pillars of the community. Elevated San Francisco has reinvested hundreds of thousands of dollars into our community since opening in 2017 and has secured its position as one of the top-rated cannabis dispensaries in Northern California. Conveniently located off U.S. Highway 101, Elevated San Francisco serves San Francisco and San Mateo Counties offering in-store shopping, pre-order pickups, and delivery. Debt-free and owner operated, Elevated San Francisco will continue its growth and will honor the mission it was founded on. Financial Projections Disclaimer: Our overview and discussion of TSC Fresno, LLC’s financials may include predictions, estimates or other information that might be considered forward-looking. While these forward-looking statements represent our current judgment on what the future holds, they are subject to risks and uncertainties that could cause actual results to differ materially. The reader is cautioned not to place undue reliance on these forward- looking statements, which reflect our opinions only as of the date of this application. Please keep in mind that we are not obligating ourselves to revise or publicly release the results of any revision to these forward-looking statements in light of new information or future events. TSC Fresno, LLC is planning to spend roughly in tenant improvements and for furniture, fixtures and equipment (FF&E) to prepare the space for retail operations. will be spent on building out the space per the floor plan contained herein, another will go towards security cameras, monitoring equipment and other security related hardware, and just over will be spent on computers, shelving, monitors, point of sale hardware, furniture and miscellaneous equipment and supplies. Aside from the in capital expenditures, TSC Fresno, LLC plans to spend in initial inventory for the dispensary. WIth operating capital, a total of will be invested in the project. 8    TSC Fresno, LLC plans to hire a total of 43 employees including eight management positions, one Community Relations Director, eighteen sales staff, three receptionists, three dispatchers and ten delivery drivers. All employees will be paid a living wage. Wages will range between 130% to 300% of the minimum wage, depending on roles and responsibilities, ensuring a standard of living that reflects TSC Fresno, LLC’s moral fiber. Starting compensation and job descriptions for each role are listed in the Social Policy and Local Enterprise Plan section. Security guards will be outsourced through an independent agency. Monthly general and administrative expenses (including payroll and benefits) are projected to be around per month. Itemized G&A expenses are outlined in our P&L, with a detailed month by month breakdown included in our financial plan in the Addendum. Hours of Operation TSC Fresno, LLC will operate its storefront and delivery service between the hours of 7:00am and 10:00pm daily in accordance with Section 9-3310 of the City of Fresno’s Ordinance number 2018-68 regulating Adult Use and Medicinal Cannabis retail businesses. 12    General Opening Procedures A minimum of one manager, one employee and four security guards will be present at the opening of business. The security guards will be on site by 6:30am to patrol the area. The opening manager and employees will arrive on site at 6:40am to open the registers (which will be made and filled the previous day), stock inventory and ensure the facility is in good operating condition. Once the manager and employees are inside the facility a security guard will clean the area of any litter, trash and debris. Additional employees and sales staff will arrive at 6:50am to check-in and begin their shifts. General Closing Procedures A final close out of the registers will be performed at the conclusion of business hours. Money from each individual register will be placed in a locked bank bag and will be put into a drop safe. Everyone on the closing shift will leave at the same time. There will be a minimum of four security guards present at the time of closing. The perimeter will be walked by a security guard before and at closing time. The interior of the location will be inspected by the security team to ensure no unauthorized person is left in the building. The interior alarms will be set, employees will be escorted to their vehicles, or other means of transportation. Opening and Closing Duties by Employee Type All Employees of TSC Fresno, LLC will adhere to the following opening and closing procedures daily: ● Arrive at the retail storefront location at the designated time;  ● Perform a brief visual inspection of the outer perimeter of the facility for loitering, tampering, or unlawful entry and of any other security or safety issues. If evidence of security concerns (i.e. loitering, tampering or unlawful entry) arise, contact with security personnel will be made;  ● Perform daily activities;  ● All staff members will perform closing procedures according to their position and their area of operation;   ● All closing procedures will emphasize security, public safety, and the ongoing operational compliance of the business.  All Managers of TSC Fresno, LLC will adhere to the following opening and closing procedures as follows: 13    ● If the facility displays no signs of security concerns, the manager will be responsible for disabling the security system after entering the building with at least one employee and four security guards on site;  ● Once inside the building, the manager will ensure that the entry door is locked after entry is gained, turn on necessary lighting in the facility, and adjust the climate controls as needed;  ● Distribute cash drawers and count to ensure they match the totals from the night before. Discrepancies will be logged and reported to security or law enforcement;  ● As additional employees arrive, unlock the door for each and finally open the main doors once operating hours have commenced;  ● Perform cash drops every two hours (or as needed) and deposit excess cash in the drop safe;  ● Proceed through the day and respond to emails, customer inquiries, check in with security, take in deliveries, break out the staff, restock the shelves, and assist on the sales floor as needed;  ● At the end of the business day, once all customers have vacated the building, lock all doors;  ● All sales will be finalized, drawers counted and resupplied and cash validated against cash journals.  All Sales Staff of TSC Fresno, LLC will adhere to the following opening and closing procedures daily: ● If the facility displays no signs of security concerns, the sales employee will enter the building;  ● Once inside the building, the sales employee will place belongings into a locker, including phones, report to his/her designated work area and follow daily operating procedures specified for his/her work area and job functions;  ● Place their cash drawer in the customer service area they are assigned to for their shift;  ● Stock personal inventory area with products that will be for sale on the given day;  ● Start the point of sale computer terminal and enter his/her employee ID and login information;  ● Serve customers until the assigned shift is complete;  ● Remove the cash drawer and bring it to the manager. Cash drawers will be locked away by management and reconciled with sales and inventory information the following morning.   All Security Guards of TSC Fresno, LLC will adhere to the following opening and closing procedures daily: 14    ● If evidence of security concerns (i.e. loitering, tampering or unlawful entry) arise, the guard will utilize training provided to handle the situation;  ● If the facility displays no signs of security concerns, the guard will enter the building together with the manager, staff members and at least one additional security guard;  ● Bring out welcome mats, turn on TVs, among other opening activities;  ● A minimum of three security guards will be active during all operating hours covering the retail floor, the lobby, and patrolling the perimeter and parking lot;  ● Replacement guards will arrive at least 10 minutes before the other guards are due to leave;  ● Guards will have briefings with managers at the end of shifts;  ● One guard will be located in the security room watching the cameras during all operating hours; and  ● Sweep and pick up litter prior to opening and throughout the day. Day-to-day Operations Customer Check-in Procedures The facility will have only one public access door used for entering and exiting. Before entering the facility’s reception area, the patron will be greeted by a security guard who confirms their status as either 21 years of age or 18 with a valid licensed physician’s recommendation. The entrance to the facility shall be clearly and legibly posted with a notice that no person under the age of twenty-one (21) years of age is permitted to enter upon the premises (or 18 with a valid licensed physician’s recommendation). In the reception area, a welcoming receptionist will assist the customer’s verification on the Meadow® point of sale system, scanning and photographing the customer’s ID (and/or doctor’s recommendation if applicable) along with gathering the customer’s phone number and optional email address. Once the guest has been verified and cataloged in our point of sale system, security personnel will press a buzzer to temporarily unlock the interior door to allow the customer to enter the secure sales floor. This door will remain locked at all times. This process can be completed in less than one minute, even for first time guests. Patrons 21+ years of age must provide the following credentials to be granted entry: ● A document issued by federal, state, county, or municipal government, or a political subdivision or agency thereof, including, but not limited to, a 15    valid motor vehicle operator's license, that contains the name, date of birth, height, gender, and a photo of the person;  ● A valid identification card issued to a member of the Armed Forces that includes the person’s name, date of birth, and photo; or  ● A valid passport issued by the United States or by a foreign government.  If patrons are 18+ years of age, they must provide one of the previously mentioned forms of identification and possess a valid physician’s recommendation. Receiving Deliveries: Procedures and Protocols Delivery of new inventory will be scheduled with vendors and we will only accept scheduled deliveries. This gives us ample time to verify that the vendor holds a valid California cannabis license and allows us to schedule deliveries during low demand times (for both delivery and retail customers). Deliveries will be staggered to ensure smooth deliveries and no loading trucks/vehicles will be permitted to wait outside the premises. Prior to delivery, the licensed distributor will create a delivery manifest on METRC, the state track and trace system. Delivery vehicles will arrive at scheduled time and park in a designated parking space. Our security team will check the driver’s badge, CA ID, and printed METRC transport manifest to verify with the one scheduled and received on the METRC online portal. If everything checks out, the driver will be required to sign our visitors log sheet: entering date, name, company, reason for visit, time in, and signature. The driver will be provided with a visitor’s badge to wear while in the facility. This allows employees and security to know that he or she is authorized to be on site. The driver will bring the designated product through the back entrance on the northwest corner of the lot and enter the building into our secured product receiving room with assistance and oversight from security personnel. That entrance will only be used for receiving deliveries and as an emergency exit. Product is counted, checked, tamper seals verified, labels inspected to ensure that they are in compliance with the CA Cannabis labeling guidelines, CRP and METRC tags inspected for accuracy and against the METRC transfer manifest documents to the product delivered. The entire process is done in front of recording HD video surveillance cameras. If there are any errors or discrepancies, the delivery is rejected. If everything checks out, hard copies of the METRC manifest are then filled in with delivery time, delivery driver name, signature and date as well as the person receiving the goods signature and date received. Payment will be made in full at the time of delivery and a “Paid In Full” stamp will be placed on the invoice to go along with the driver’s signature. The driver signs out of the visitor’s log and enters current time. Upon exit, the driver returns visitor badge and is walked out by security personnel. 16    Products are then accepted in METRC and the inventory will be added to our METRC integrated Point Of Sales system, Meadow. The invoice is given to our bookkeeper to record. A digital copy is uploaded to QuickBooks® online, and a hard copy filed in our office. Employees will count new product shipments again and apply our Meadow point of sale, batch specific, stickers with UPC barcodes. These products will be housed in the secured storage vault organized by product type in alphabetical order. Prior to transporting finished cannabis goods to TSC Fresno, LLC’s facility, the licensed distributor’s electronic shipping manifest shall contain the following information: ● TSC Fresno, LLC’s name and license number;  ● The distributor’s name and license number;  ● The names of authorized transport vehicle drivers and driver’s license number;  ● A list of the finished goods, including a description of the quantity transported and any discounts applied;  ● All unique identifiers associated with the cannabis goods;  ● The time and location of departure;  ● The time and location of expected arrival;  ● The make, model, and license plate number of the transport vehicle; and  ● Any other information required elsewhere by the State, County or Municipal Cannabis Laws.     Point of Sale System TSC Fresno, LLC is committed to clearly and accurately logging its sales activity and will utilize Meadow® for its point of sale system to track and report on all aspects of the business including, but not limited to, such matters as cannabis tracking, inventory data, gross sales (by weight and by sale) and other information which may be deemed necessary by the City or other regulatory bodies. Meadow® is an all-in-one point of sale software system built to enable California dispensaries to make sales, report financials, track inventory, prevent loss, maintain compliance with California state and local regulations, and ensure all business, customer and patient data are protected and secure. With Meadow®, point of sale data is backed up on multiple cloud-based servers and can be remotely accessed 24/7 for maximum transparency and security. 17    In Meadow® all inventory and sales records are updated in real-time and integrated with California’s track and trace system, METRC. Meadow’s team is heavily involved in the California cannabis regulatory process and their expertise ensures that our operations are always compliant and up to date. TSC Fresno, LLC will have six socially distanced registers around the checkout counter located on the sales floor. The TSC Fresno, LLC’s management team has extensive experience with Meadow® and its many features, some of which we co-designed at Purple Star and Elevated San Francisco. Meadow® will be readily available to law enforcement and any other official charged with enforcing the provisions of applicable law. Accordingly, law enforcement may enter TSC Fresno, LLC’s Facility at any time during the hours of operation without notice and inspect the location, records, as well as the recordings and records maintained for seven (7) years in accordance with the Medicinal and Adult Use Cannabis Regulation and Safety Act (MAUCRSA). TSC Fresno, LLC company records will be protected from loss, damage, or unauthorized use through Meadow’s software system. TSC Fresno, LLC’s point of sale software is compliant with the State Unique Identifier and Track and Trace Program (Chapter 6.5 of Division 10 of the California Business and Professions Code). TSC Fresno, LLC will also maintain all other records in compliance with Bureau Regulations. TSC Fresno, LLC shall also maintain a current register of the names and the contact information (including the name, address, telephone number and email address) of anyone owning or holding an interest in TSC Fresno, LLC and separately of all the owners, officers, managers, employees, agents and volunteers currently employed or otherwise engaged by TSC Fresno, LLC and shall provide said lists to any authorized regulatory body upon request. TSC Fresno, LLC shall also maintain personnel records, including employee training records, certifications, and training acknowledgements including METRC, OSHA, and internal compliance training, as well as security personnel licenses issued by the Bureau of Security and Investigative Services. TSC Fresno, LLC shall maintain all shipping manifests generated through the track and trace system. In accordance with Section 26001 of the California Business and Professions Code and Section 5409 of the Regulations, TSC Fresno, LLC will utilize Meadow® to ensure Adult-Use customer do not exceed the mandatory as follows: 18    ● TSC Fresno, LLC shall sell no more than 28.5 grams of non-concentrated cannabis in a single day to a single adult-use customer;  ● TSC Fresno, LLC shall sell no more than eight grams or eight thousand milligrams of concentrated cannabis as defined in Section 26001 of the California Business and Professions, including concentrated cannabis contained in cannabis products, in a single day to a single adult-use customer; and  ● TSC Fresno, LLC shall sell no more than six immature cannabis plants known, commonly as clones, in a single day to single adult-use customer.  The records of TSC Fresno, LLC shall clearly and separately track adult-use cannabis product inventory purchased and sales and disposal thereof to clearly track revenue from sales of any adult-use cannabis from other services offered by TSC Fresno, LLC. TSC Fresno, LLC shall maintain an inventory record documenting the dates and amounts of adult-use cannabis sold at the facility, and the daily amounts of adult- use cannabis stored at the facility. TSC Fresno, LLC shall keep a complete set of books of account, invoices, copies of orders and sales, shipping instructions, bills of lading, weigh bills, bank statements including cancelled checks and deposit slips and all other records necessary to show fully the business transactions of TSC Fresno, LLC. In accordance with applicable law, the original copies of its Commercial Cannabis Permits issued by the State, City and County shall be posted in a location readily visible to the public at all times. All records must be identified as confidential and any disclosure shall be limited in a manner that maintains the confidentiality of the information contained therein. All records kept and maintained by TSC Fresno, LLC shall protect the confidential information of the patron. No changes should be made which make any entries illegible. TSC Fresno, LLC shall notify law enforcement within twenty-four (24) hours if there is any concern that an entry was altered or otherwise changed. Meadow® reconciliation procedures are as follows: ● TSC Fresno, LLC shall reconcile the physical inventory of cannabis goods with the records in the track and trace Meadow® database at least once every thirty (30) days; and  ● TSC Fresno, LLC shall conduct an audit and notify the City, County and the Bureau and any other agency required under Applicable Law of any 21    22% Vape Cartridges 10% Concentrates 10% Edibles 10% Prerolls 2% Topicals 2% Tincture 2% Capsules 1% Accessories   Delivery All of TSC Fresno, LLC’s delivery vehicles will be company owned, insured, and operated. We will launch with four delivery vehicles. All vehicles will be electric and will be charged on premises. Vehicles will be unmarked and will not contain logos or decals of TSC Fresno or anything else eliciting cannabis. The vehicles will all be equipped with dash cameras and rear view cameras. When a delivery request comes in through the Meadow® point of sale system, the dispatcher will assemble the order. The dispatcher will call the customer to verify their phone number, address, order and identity. Once this is verified the patron will be given a time frame when the order will be delivered using Onfleet®. Onfleet® is a logistics management and route optimization software with GPS tracking. Using Onfleet® has allowed our delivery services to operate efficiently, effectively and safely by informing customers of their expected delivery time and tracking the orders in route. Both the driver and dispatcher will double-check the order going out and will sign a copy of the order receipt. This receipt will be kept with the dispatcher and the order will be placed in a locked container. The driver will take the locked container to the vehicle and will be tracked using OnFleet®. Once the driver is at the delivery point, they will verify the items with the customer, have the customer sign a copy of the receipt, and take payment. The driver will drive back to TSC Fresno, LLC. Upon arrival at TSC Fresno, LLC’s facility, the driver will deliver the payment and receipt to the dispatcher to process the transactions. 1    2. SOCIAL POLICY AND LOCAL ENTERPRISE PLAN Our combined decades of business experience have taught us well that strong relationships with a happy team are beneficial to all. That starts with paying a living wage and continues with offering opportunities for staff to grow in the workplace and to feel valued. History has proven that cannabis has been wielded as a tool to criminalize low income communities and communities of color by creating an ongoing cycle of disenfranchisement and imprisonment. The failed War on Drugs has left a legacy in our communities that continues to plague the victims of cannabis criminalization and future generations, perpetuating a schools- to-prisons pipeline that continues to entangle our youth. Against the backdrop of California’s adult-use cannabis legalization, the very communities most impacted by the war on cannabis are finding themselves once again left behind, with fewer resources available and more barriers to entry. TSC Fresno, LLC seeks to be thoughtful in its hiring and operations such that it provides opportunities where others do not. This includes recruitment targeted to communities and populations in the Fresno area adversely impacted by the failed War on Drugs. Rather than looking for traditional retail and/or cannabis experience, we will focus on identifying individuals with drive, interest and dedication to learning and growing within our company, and in turn we will provide them the tools they need to succeed in the industry. We will partner with local organizations actively involved in these communities to recruit employees and we will provide additional ongoing job skills training to these individuals. TSC Fresno, LLC has adopted a policy goal to encourage local hiring and to provide financial support for educational opportunities to support a sustainable local workforce. A "local hire" is defined as an employee whose residence is within Fresno and greater Fresno County. We anticipate hiring forty-three (43) new employees in our first year (mostly sourced locally) and we pledge to make a good faith effort to ensure that our workforce is at least 50% locally sourced. We will rely on local contractors for construction, landscape work, security and marketing, among other fields to the greatest extent possible. TSC Fresno, LLC will provide educational job training, apprenticeships, compensation for continuing education in the field, and will seek to promote from within. If there are workshops or conferences staff wishes to attend to better their understanding of the industry they will be encouraged and incentivized to attend. Some benefits of bolstering local enterprise include but are not limited to: ● Ensures that tax dollars are invested back into the local economy;   2    ● Reduces the environmental impact of commuting long distances;  ● Fosters community involvement; and  ● Preserves local employment opportunities.  Living Wage TSC Fresno, LLC is committed to advancing its employees, and that starts with a living wage. The starting wage for sales staff and delivery drivers will be hour, wages will range from 130% to 300% of the minimum wage. In addition to monetary compensation, TSC Fresno, LLC aims to cultivate the employees that help make it great by offering training and career planning to every employee. Our managers will start at per year plus benefits. We are dedicated to the growth of our employees not just because it’s the right thing to do, but because it makes good business sense. Employee Benefits Health care, dental benefits and competitive leave plans will be provided to management employees once past their probationary period. In addition, each employee will be offered one paid day per month to perform volunteer work in Fresno. We recognize the need for flexibility and for time off from work. Full-time employees will be offered paid time off, sick leave, paid family leave, vacation time, maternal and paternal leave, and more. Additional employee benefits include: ● Generous employee discounts;   ● Paid bereavement leave;   ● Disability leave;   ● Paid civic duties, including voting, jury duty, etc.; and  ● Paid employee volunteerism.  Compensation, Training and Education Education and training are the keys to success, and we want our employees to benefit from their time with us. Our regular training programs will offer entry-level employees a chance to grow and build their skill sets, making them more competitive in the marketplace. We also want to grow our management team from within, creating opportunities for entry-level employees to rise within the company. At our existing operations, it is not uncommon for staff to grow through our ranks and take their training to other retail establishments in the community. We are proud of our record 3    of training a highly capable workforce that serves not only our operations but the City as a whole. Starting employee compensation is as follows: ● General Manager: starting salary;  ● Store Manager: starting salary;  ● Community Relations Director: starting salary;  ● Operations Manager: starting salary;  ● Inventory Manager: starting salary;  ● Delivery Manager: starting salary;  ● Sales Manager: starting salary;  ● Floor Staff (Sales): /hr. starting wage;  ● Receptionist: /hr. starting wage;  ● Dispatcher: /hr. starting wage;  ● Delivery Drivers: /hr. starting wage.  Social Policy Section 9-3316 (b) (1) of the Fresno Municipal Code TSC Fresno, LLC is committed to meet or exceed the standards as outlined in Social Policy Section 9-3316 (b) (1) of the Fresno Municipal Code by hiring one third of its workforce (total annual work hours performed) from the following employee categories: ● Annual family income below 80% of average median income;  ● Convicted for a cannabis related crime that could have been prosecuted as a misdemeanor or citation under current State law;  ● Lived in a low to moderate income census tract in the city for a minimum of three (3) years;  ● Veteran;  ● Former foster home youth who was in foster care as a minor;  ● Unemployed; and/or  ● Receiving public assistance.  TSC Fresno, LLC will reach out to social organizations that assist with employment and can provide qualified 9-3316 (b) (1) candidates. If selected to receive a commercial cannabis business permit, TSC Fresno, LLC understands that a condition of approval shall be to provide the City with ongoing proof of compliance of this requirement. Locally Managed Enterprise In such a new industry, most California communities won’t have residents with both business experience and experience with the cannabis industry. As Fresno takes this step, 4    it’s critical to balance the needs of having a local team with a team that has experience managing the stringent state regulations that protect communities from being overtaken by bad actors involved in illicit activity. We’re confident we’ll strike a perfect balance. Most importantly, aside from specialists the remainder of our management team and floor team will be recruited with an emphasis on Fresno residents, specifically seeking candidates with who have resided in Fresno for at least one year prior to March 2, 2020, and using our Fresno team members in the recruitment and hiring processes. Community Relations Bob Cook, our Community Relations Officer is a local with an extensive local business background and history of philanthropic practices in the community. He is someone who can bridge the non-profit and business sectors and ensure that everything we do fits Fresno and helps us become a strong community partner. Our Community Relations Officer, Bob Cook shall develop a city approved public outreach and educational program for youth organizations and educational institutions that outlines the risks of youth use of cannabis, and that identifies resources available to youth related to drugs and drug addiction. Bob will provide his name, telephone number, and email address to anyone that notices problems associated with the business. Additionally, this information will be provided to all businesses and residences located within one hundred (100) feet of the facility. Employees and Responsibilities Our locally recruited team will grow between years one and three as our positive reputation increases our customer base. Our business plan for year one includes the following 12 positions: General Manager: Responsible for planning and day-to-day management of the facility and its team, in coordination with the ownership team. Operations Manager (4x): Responsible for the day-to-day operations and oversight, in coordination with the general manager. Inventory Manager: Responsible for compliance and management of all product inventory as well as incoming deliveries. Community Relations Officer: Responsible for managing our community presence and serving as a single point of contact for community concerns and local initiatives. Delivery Manager: Manages the delivery team and the delivery programs. 5    Sales Manager: Responsible for ensuring compliance on the floor and with each sale, managing staff on shift. Sales Floor Staff (18x): Responsible for sales in compliance with all store policies. Receptionist (3x): Responsible for check in procedures. Dispatcher (3x): Responsible for collecting incoming delivery orders and coordinating deliveries. Delivery Driver (10x): Responsible for making deliveries to customers in a professional and respectful manner, with a full commitment to safety in every aspect of the delivery process. Security Guard (contracted through a third party security firm): Responsible for maintaining safety and security of the facility, assets, employees and patrons. Labor Peace Agreement TSC Fresno, LLC will have a total of 43 employees upon opening commercial operations. We will have a Labor Peace Agreement in force prior to commencing retail operations. The Agreement shall allow our employees to join or form a union without interference. TSC Fresno, LLC shall provide a copy of the executed agreement to the Fresno City Manager or designee(s). TSC Fresno, LLC understands that if such agreement is not received, its application shall be denied, or our permit shall be revoked in accordance with Section 9- 3321 of Fresno’s Code of Ordinances. Workforce Plan Aside from certain specialized management positions, TSC Fresno, LLC is confident that the local labor market can supply the necessary skills and labor to allow it to fulfil its requirements locally. TSC Fresno, LLC is committed to hiring a minimum of 30% of its employees from Fresno, with a target that a majority of employees will be sourced locally. Our in-house training program allows us to identify employees with the skill set but perhaps not the experience and develop them into qualified employees. This training will include weekly product knowledge, inventory and management curriculum. TSC Fresno, LLC will promote from within by matriculating employees from entry-level to management through ongoing training, quarterly performance reviews and annual meetings. To support continued growth, our employee apprenticeship program matches entry-level employees with seasoned employees in order to provide support and to facilitate a connected, communicative team. And, as the industry continues to evolve, so too will our training. 6    TSC Fresno, LLC is committed to paying a living wage to all of its employees. TSC Fresno, LLC will serve as a Social Equity Business Incubator by supporting local cannabis social equity businesses in the form of mentorship, training, equipment donation, a percentage of shelf space dedicated to Fresno equity business products, legal assistance, financial services assistance, and/or other technical assistance support. Additionally, we will highlight one Fresno equity business per month by featuring them predominantly on our sales floor and giving them access to provide an in-house representative to showcase and talk about their product(s). We will rotate through various Fresno equity businesses to allow for balanced exposure to the market. 1    3. NEIGHBORHOOD COMPATIBILITY PLAN Our choice of this location at 24-28 E. Shaw Avenue, Fresno, CA 93710 was intentional. Our vision is for a destination retailer that is a good neighbor, helps achieve Fresno’s goals, all without becoming a nuisance to surrounding properties. Average daily traffic counts on Shaw at Blackstone are 28,856 eastbound and 28,696 westbound on Shaw (2015/2016) and 12,181 northbound on Blackstone 11,277 southound (2015/2016), making it a highly trafficked and visible location. Furthermore, the City has designated the Shaw/Blackstone Activity Center for development of environments “geared toward pedestrian activity” with “a mix of uses including retail, office and residential”, making it an ideal demographic location for an upscale dispensary. A successful retailer offers a combination of selection and value for which its customer base is willing to travel, thus the close proximity to Highway 41 further enhances the value of the location. TSC Fresno, LLC is seeking a formula that supports Fresno’s goals of offering a service that is in demand, without negatively impacting the City’s plans for a pedestrian-oriented mixed-use corridor.   Noise, Light, Odor, Litter, Vehicles, and Pedestrian Traffic Nuisance Issues There’s simply no substitute for the personal approach. We want to build strong relationships before we open our doors. We’ll accomplish this by holding personal meetings with each of the surrounding businesses to answer their questions one-on-one and proactively address any concerns. Next, we’ll hold multiple open meetings for the surrounding area to detail how our business operates and give those neighbors the same opportunity. We’ll send invitations to the vicinity to ensure everyone who wants to participate can. Based on our experience and vision for this project, we’ve created a Community Relations Officer position. Among their duties will be to regularly check in with neighboring businesses and others in the community who raise any concerns. The Community Relations Officer will also be designated as a single point of contact to ensure that any complaints are recorded, addressed immediately, with a follow up to the person making a complaint. As the facility is located on a busy intersection and surrounded by commercial businesses, we don’t see noise as a major issue, especially because we will control interior noise to reasonable levels. As we are using electric vehicles, and a dedicated parking space for incoming delivery vehicles, we plan to minimize resulting noise and traffic.    2    With the onset of COVID, we’ve all become more comfortable with having our everyday needs delivered right to our front door. We’ll build on that by offering a safe and discreet delivery service, reducing demand for auto and pedestrian travel to our brick and mortar location and thus mitigating unnecessary traffic. After dark, our lighting and 24/7 security will actually improve safety for the existing site along with area businesses, and our lighting will be designed and constructed to carefully fit the site without creating a nuisance for our neighbors. Security will ensure that no loitering is allowed within fifty (50) feet of the premises. Signage shall not be directly illuminated, internally or externally. No banners, flags, billboards or other prohibited signs will be used at any time. Litter management will be part of our day-to-day operations. In coordination with our security and management teams, regular sweeps of the property before opening and during the day will ensure that the site is clean of any debris or litter, including adjacent sidewalks. As part of our proposed community give-back days for staff, we’ll participate in existing neighborhood cleanup programs, and develop one for the immediate area should the need exist. In accordance with State regulations, we’ll only sell products in sealed packets, and no product use is allowed on or near the property. All cannabis products will leave the facility in an opaque bag. We’ll also install charcoal air filters and air-scrubbers to ensure air quality in the building as well as an appropriate exhaust system.   We’re eager to join the neighborhood, and we’ll act accordingly. Neighborhood Responsibility Plan: Managing Nuisances and Impacts on Neighbors and the Surrounding Community Our experience and vision for the project informed our decision to locate at the intersection of Shaw and Blackstone. There are no residential neighbors and our projected traffic and focus on an increasing emphasis on delivery won’t impact neighboring uses. Our security system and staff, plus our retail operation, will add camera systems and security guards that will enhance security for surrounding properties. We will be a partner in community safety with our neighbors and the Fresno Police Department.   Much of our vision comes from lessons learned. By choosing this location and multi-tenant environment, we’re able to remove or minimize some of the vulnerabilities inherent to retail cannabis, under the watch of security guards and 24-hour camera monitoring. By creating a Community Relations Officer position, we’ll seek input, anticipate concerns, address them, check-in regularly and re-tool our management plans should needs arise to ensure our goal of being a good neighbor. Odor Mitigation 3    We understand that air quality and odor control are critical to our business. From achieving a balanced environment for storage of our product, to creating a safe and healthy environment for our customers and employees, and preventing disturbance to our neighbors with undesirable odors; it’s a concern we don’t take lightly. TSC Fresno, LLC’s HVAC system will have zoned controls for the different areas and uses in the facility. Critical product areas like storage rooms and distribution will be temperature and humidification controlled, with higher filtration efficiencies and UV-C air disinfection systems to reduce the chances of transferring powdery mildews and other mold, bacteria and virus contaminants. The premises will have negative air pressure which will keep any potentially noxious air from escaping. From the sensitive areas to the general business areas, the HVAC supervisory control system will provide a controlled and efficient air conditioning strategy that will aim to exceed all NAFA and ASHRAE design parameters. Odor control will be implemented through balancing the interior environment for minimal and direct venting of air exchanges through HEPA, HEGA and air oxidation purifiers for a higher degree of odor control than the typical carbon loaded air scrubbers. TSC Fresno, LLC will meet and in many areas exceed the standards set by City and County Cannabis Ordinances, California Labor Code §§ 6300 et seq., and Title 8, California Code of Regulations §§ 332.2, 332.3, 336, 3203, 3362, 5141 through 5143, 5155, and 14301, as published in the COSHA Policy and Procedures Manual C-48, Indoor Air Quality as applicable to other facilities. Pursuant to State of California regulations California Energy Code, Section 120.1(b)(2), mechanical ventilation will meet 0.20 cubic feet per minute (“CFM”) per square foot of conditioned floor area for retail spaces, and 0.15 CFM for all other anticipated uses. Since existing State air quality regulations do not contain provisions specific to cannabis businesses, TSC Fresno, LLC will comply with these general State standards when designing the ventilation systems and air filtrations systems for the entire facility. TSC Fresno, LLC’s air treatment system will be professionally installed and properly maintained to ensure cannabis odors are not detectable outside of the facility or by adjacent properties or create a public nuisance. Team members shall be directed to immediately report any odor problems to management who will take corrective action, implement upgrades to the system, upgrades to the facility or to the internal handling process of product within the facility to further deter odors. Identifying Sources of Odor Our proposed project is unlikely to generate significant odor of any kind. Per State regulations, all cannabis products will be delivered in final, packaged form as required 4    by California state regulations. Our aggressive plan to maintain a clean parking lot, our contract with a proven waste vendor in the cannabis sector and our track record all serve our preventive approach to odor management. Odor Control Devices and Techniques In compliance with State law and in keeping with our core principles, we do not sell or maintain an inventory of unpackaged or unsealed cannabis products. Our internal controls will prevent product packaging from damage, and our odor management plan will address any issues immediately. To ensure compliance, an exhaust and ventilation system shall be utilized to prevent odors from impacting neighboring parcels or creating a public nuisance. Furthermore, the facility’s operations shall not create dust, noxious gasses, odor, smoke, unsafe conditions, or other impacts that create a public nuisance or adversely affect the health or safety of the nearby residents or businesses. During active construction of tenant improvements, TSC Fresno, LLC will ensure that all practical and reasonable measures are taken to ensure no dust, odors or unsafe conditions are created. The industry standard for air filtration regarding cannabis odor calls for an activated carbon filtration system, photo catalytic oxidation (PCO) or a similar air-scrubber system. These systems greatly reduce, and often eliminate, the odors that can be associated with cannabis products. These filtration systems also help to remove other air impurities that can be generated within this type of facility and ensure that untreated air is not vented directly outside. For the proposed facility, the configuration and design of the filtration system will be finalized during the building permit phase to allow for City input, thereby ensuring that the proper system is utilized. The filtration system ultimately installed will ensure that odors from cannabis are mitigated in the following locations: ● off-site;   ● adjacent properties; or   ● any public rights- of-way.  As odor is one of the most significant potential impacts to the surrounding area, we have developed specific protocols to monitor, measure and mitigate these potential impacts. Odor Complaint Procedures It will be the responsibility of managers to log and respond to odor complaints. Should an odor complaint be filed, the manager will then perform the following compulsory steps: Record the complaint within and ongoing database file, filling out all appropriate fields including: 5    ● Date and time of the complaint;  ● Contact information of the individual that identified the odor (“Complainant”);  ● Date, time and frequency of the noted odor emission; and  ● The distance from the building that the odor can be detected and/or approximate location of odor location.  Following recordation of the complaint, the manager will take all necessary steps to remedy the situation. Once the odor is controlled: ● The outcome of the inspection of the incident, including confirmation of no further odors outside and fully effective odor control equipment and procedures will be documented, including, the nature and date of any corrective action that was taken in the course of the inspection;   ● From there, the manager will check existing air filters and see if they should be replaced. If they do need to be replaced, replacement filters will be on hand for us to change out immediately. We will order a set of replacement filters to replace our back up filters the day we install the backup filters.   ● Other measures may be taken including using air fresheners installed near doorways to the outside as well as essential oil diffusers (please note that these diffusers will not contain cannabis/THC/CBD);  ● A follow-up call or email will be made with the Complainant to describe which measures were taken to remedy the issue and the Complainant shall be advised that should the problem persist, to feel free to reach back out; and  If the issue persists, then research will be made into upgrading the air filtration equipment and then have the existing system replaced. TSC Fresno, LLC’s Odor Management Plan The following air quality management plan demonstrates that air circulation resulting from TSC Fresno, LLC’s operations will not impact our employees’ health and welfare nor cause a nuisance for surrounding businesses and outdoor areas. Our proposed project is unlikely to generate odor of any kind. All cannabis products will be delivered in final, packaged form as required California state regulations. All packaging shall: ● protect the product from contamination;  ● be tamper evident and sealed so the contents cannot be opened without destruction of the seal; and:  ● be child resistant as stipulated by the California Department of Public Health Code, Section 40415.  6    The scope of our proposed project includes receiving, storing and selling packaged products in their final form only. It is improbable that any onsite product will emit odor. Should there be any odor, TSC Fresno, LLC will employ methods to prevent odors emanating from the storefront retail facility from being detected either inside or outside the facility. TSC Fresno, LLC will not be conducting any cultivation, testing, packaging, extraction or distribution, and no noxious fumes or gases will be released. TSC Fresno, LLC will not permit consumption on or around its facility. TSC Fresno, LLC will use a carbon charcoal scrubber to remove contaminants and impurities using chemical absorption to prevent odor from escaping the facility in keeping with best practices currently employed in effectively neutralizing and mitigating odor from other industries.   TSC Fresno, LLC will be responsible for the development, implementation and maintenance of the Odor Management Plan. This includes maintenance of all records relating to Odor Management including system installation, maintenance, equipment malfunctions and deviations from the plan. We will verify the effectiveness of the air quality management system weekly by physically inspecting the system by listening for the sound of the system, visually ensuring the lights are on and the system is functioning and verifying there is no odor. We will further log that the system has been checked weekly in an odor control maintenance log. Staff Odor Training All TSC Fresno, LLC employees shall be trained on how to detect, prevent and remediate odor inside and outside of our facility and all corrective options outlined herein. Should complaints about objectionable off-site odors be received those shall be recorded and staff will be trained to take the following steps: ● Investigate the likely source of the odor;  ● Utilize on site management practices to resolve the odor event;  ● Take steps to reduce the source of objectionable odors;  ● Determine if the odor traveled off-site by surveying the perimeter and making observations of existing wind patterns; and  ● Document the event for further operational review.  If staff is unable to take steps to reduce the odor-generating source, they are to immediately notify the on-duty manager who shall determine a solution as outlined in the Odor Management Plan. If necessary, this may include engaging a licensed certified engineer to review the issue and make recommendations for corrective action(s). In addition to reactionary protocols, TSC Fresno, LLC will regularly inspect and maintain its air filtration system to ensure that the odor mitigation system remains functional. Staff 7    will be trained in procedures and protocols for air quality and odor control, including procedures to implement when odors above baseline are detected, appropriate emergency response procedures for potentially harmful or noxious odors, and best practices for minimizing the release of odors outside the facility or into the retail area. The odor mitigation systems and plans will be updated regularly to maintain consistency with accepted and best available industry-specific technologies designed to effectively mitigate cannabis odors. Waste Management Plan The City of Fresno has every right to be wary of potential issues resulting from cannabis waste. In order to manage any generated waste, TSC Fresno, LLC has adopted the following procedures: Identifying The types of cannabis and cannabis products that warrant disposal are returned products, products that have reached their expiration date, products that have been damaged, and/or products that are defective. The manager of the dispensary will be trained on the specific waste management plan for the facility and how to execute this plan. Managing Cannabis products which have been identified for disposal will all be denoted within the Meadow® point of sale system as well as in Track-in-Trace. From there, the identified products will be kept in a separate, locked receptacle in the inventory room. The locked receptacle will have a camera, which will be backed up for at least 90 days, pointed at it at all times. Any and all cannabis and cannabis products that we will dispose of will be held in its original state and quarantined for a minimum of 72 hours. Cannabis and cannabis goods will be disposed of in accordance with all applicable waste management laws, including but not limited to, Division 30 of the Public Resources Code. Disposing Destruction of cannabis goods prior to disposal will be done in accordance with the BCCTR Chapter 1.7.5054 and recorded on video. Cannabis and cannabis goods will be disposed of in accordance with all applicable waste management laws, including but not limited to, Division 30 of the Public Resources Code. In order to properly dispose of cannabis and cannabis goods, the processes laid out in the BCCTR Chapter 1.7.5054(d) 8    will be followed. Those actions include, at a minimum, removing or separating the cannabis goods from any packaging, or container, and rending it unrecognizable and unusable. Vape cartridges will also be made unusable. Storage Until Removal Storage of the destroyed cannabis and cannabis products (cannabis waste), as well as other garbage and refuse will be kept in a separate and distinct locked receptacle where only management has access. When it comes time for the cannabis waste mixture to be removed on the seventh day, management will dispose of the cannabis waste mixture. Garbage will not be accumulated over seven calendar days. Once the cannabis waste has been disposed of, the onsite manager will update Meadow® and Track-and-Trace of that date and time. Excess Product Should the dispensary have an excess amount of product, either a sale (as acceptable by the State and the City of Fresno) will be held in order to push the product. If the quantity is too great, a deal will be made with the vendors that provided the product to take it back for the time being. Because TSC Fresno, LLC is a dispensary and not a manufacturer/cultivator, we will not produce any hazardous waste. TSC Fresno, LLC will be using Republic Services for its non-cannabis related waste removal. We only have one planet and it’s important to make every effort in reducing litter and pollution. Our dispensary will have both trash and recycling bins in as many places as possible including (but not limited to) the retail floor, individual offices, break room, etc. Recycling bins will be shaped for the use they are intended for. We will have paper recycling bins with a thin slot for papers, bottle-shaped recycling bins, and a standard trash can. Staff will be highly encouraged to refrain from bringing in single-use cutlery, bottles, and other single-use eating containers. For cannabis-related waste removal, TSC Fresno, LLC will be using GAIACA, a full-service solution for cannabis operators in meeting local, State, and Federal requirements pertaining to compliant cannabis waste management. Regulatory compliance can be confusing and unclear, especially in a new, burgeoning industry such as cannabis, making regulatory compliance of utmost importance. Having serviced all facets of the industry from cultivators, manufacturers, distributors, retailers and testing labs, GAIACA has solutions to make the regulatory compliance an easy and clear 9    process. GAIACA handles all the hard work with cannabis waste, so operators can focus on what they do best. 1    4. SAFETY PLAN TSC Fresno, LLC’s emergency management protocols are modeled after our experience in our other retail operations and will address all areas related to emergency management including but not limited to: ● Fire Prevention  ● Fire Extinguishers  ● Accident and Incident Reporting Procedures  ● Emergency Medical Response Procedures  ● Evacuation Procedures  ● Record Maintenance  ● Training and Evaluations  Prior to commencing formal operations, TSC Fresno, LLC shall combine all protocols into a comprehensive emergency action plan including: ● Procedures for emergency evacuation, including type of evacuation and exit route assignments (29 CFR 1910.38(c)(2));  ● Procedures to be followed by employees who remain to operate critical operations before they evacuate (29 CFR 1910.38(c)(3));  ● Procedures to account for all employees after evacuation (29 CFR 1910.38(c)(4));  ● Procedures to be followed by employees performing rescue or medical duties (29 CFR 1910.38(c)(5));  ● Means of reporting fires or other emergencies (29 CFR 1910.38(c)(1)); and  ● The name or job title of every employee who may be contacted by employees who need more information about the plan or an explanation of their duties under the plan. (29 CFR 1910.38(c)(6)).  By instituting OSHA’s required emergency action plan and incorporating its elements in an effective emergency management program, TSC Fresno, LLC will take a proactive stance towards improving customer and employee safety and reducing the impact from an emergency situation. The elements of the plan include: Fire Prevention TSC Fresno, LLC’s facility shall comply with all local fire code requirements. A fire inspection will occur at least once per year by the local fire department in conjunction with TSC Fresno, LLC’s third-party fire consultant Matthew S. Tarr FPE of Fire Safety Solutions. The facility is not sprinklered but shall be provided with automatic smoke detection as required by the California Fire Code and shall be monitored at a remote central station. 2    The smoke detection system shall be monitored twenty-four seven (24/7) by the same licensed central station that will be monitoring TSC Fresno, LLC’s security system, First Response Monitoring Center, Inc. The security system will use an array of sensors and detectors to monitor the facility. Photoelectric smoke sensors shall be attached to the security alarm system throughout the facility which detects smoke and fire. The onsite physical alarm system shall monitor each zone with up to eight sensors to monitor environmental variables including smoke and fire. These sensors will create a system notification (alarm) when fire and/or smoke are detected. Required fire separations between various operational areas within the facility shall be provided and maintained as required by the California Fire Code and California Building Code. All exits shall comply with the California Building and Fire Codes and shall be maintained operational at all times. Exit doors shall not require special knowledge to open and shall not be secured with surface mounted deadbolts. All interior passage doors shall be rated for the type of construction and shall not be held open with any type of device when part of a required fire separation. When more than one exit is required, exits shall be provided with an illuminated exit sign that is readily visible from any direction of travel. Staff, visitors, vendors, and contractors shall exit the facility using the appropriate exit and in concert with security measures and protocols. TSC Fresno, LLC shall perform regular inspections of all fire related systems and equipment. All systems and equipment shall remain in compliance with applicable Local, State, and National standards. Records of inspections shall be maintained and kept on sight for Fire Department review. First Response Monitoring Center, Inc. Contact: Michael Matson, Jr. First Response Monitoring Center, Inc. 8401 N. Fresno Street Fresno, CA 93720 (855) 490-9100 Fire Safety Consultant Contact: Matthew S. Tarr, FPE Owner Fire Safety Solutions 1405 E. Omaha Avenue Fresno, CA 93720 (559) 274-3925 4    When a major medical emergency occurs, employees will be trained to dial 911 immediately and take detailed steps as defined in the emergency action plan. Accident and Incident Reporting Procedures TSC Fresno, LLC encourages all employees to report accidents of any kind, no matter how small. Accidents involving minor injuries (i.e. small cuts, bruising) are not required to be reported to the company (although they can be). However, any accident involving more serious injuries or that require investigation or action from the company must be dutifully reported. Employees are required to report any of the following incidents which occur on facility premises: ● Fatalities;  ● Damage to the head, face, or skull;  ● Damage to the senses (i.e. loss of hearing, loss of sight);  ● Incapacitation or otherwise serious injury to any limbs (i.e. paralysis or amputation);  ● Damage to the skin (i.e. serious cuts, bruising, or burns);   ● Injuries to the spine, back, or ribcage;  ● Loss of consciousness or injuries to the nervous system (i.e. electrocution, hypothermia);  ● Poisoning or contamination from hazardous substances;  ● Any injury resulting in hospitalization.  Especially in cases where an employee requires medical care, reporting an accident is imperative as insurance benefits may require investigation. Employees are also required to report incidents in which an injury may not have occurred but could be potentially dangerous in that respect if repeated. These include but are not limited to: ● Explosions;  ● Slippery surfaces;  ● Water or gas leaks;  ● Inadequate insulation of circuits;  ● Collapses of walls, ceilings etc.;   ● Breaking of window glasses or frames.  Emergency Action Plan TSC Fresno, LLC understands and appreciates that smooth operations require well- crafted contingency plans and a staff well-trained in their execution. Under the leadership of its third party consultant and with input from appropriate, local agencies and enforcement authorities, TSC Fresno, LLC shall develop and implement its comprehensive “emergency action plan” to cover various contingencies such as 5    evacuation, shelter in place and lockdown procedures in the event of an area wide emergency. The emergency action plan will include contingencies for non-security related emergencies such as medical emergencies, bomb threats, fires, explosions, and weather-related disasters to ensure an appropriate and orderly response. This will prevent non-security related emergencies from becoming aggravated security emergencies as well. Emergency procedures and emergency contact numbers will be provided in writing to all employees and posted prominently in all areas of the facility. Cal-OSHA 30-hour General Industry Outreach Course Training In accordance with Section 26051.5(11)(A) of the Business and Professions Code, as may be amended, TSC Fresno, LLC will employ within one year of receiving or renewing a commercial cannabis business permit, one supervisor and one employee who have successfully completed a Cal-OSHA 30-hour general industry outreach course offered by a training provider that is authorized by an OSHA Training Institute Education Center to provide the course. Fire and Medical Employee Training Protocols The facility shall have a written and posted emergency action plan that shall be reviewed at least annually by all staff personnel. Training on emergency systems shall also be conducted annually with all staff; new hires shall be trained in emergency systems and in their individual role within the emergency plan at time of hire. 6    Elements within the plan shall include: ● Emergency personnel names and contact information;  ● Evacuation routes;  ● Local Public Safety business and 911 phone numbers;  ● Utility contact numbers;  ● Emergency reporting and evacuation procedures;  ● How to respond to medical emergencies;  ● How to respond to fire emergencies;  ● How to respond to extended power outages;  ● How to respond to chemical spills;  ● How to handle telephone bomb threats;  ● What to do during severe weather or natural disasters; and  ● How to manage critical operations in any situation.  7    Safety is an uncompromising priority at TSC Fresno, LLC. Professional Fire Prevention and Suppression Consultant Assessment 1    5. SECURITY PLAN 1    6. LOCATION 24-28 E. Shaw Avenue, Fresno, CA 93710 Rentable Sq. Ft.: 2,632 APN: 418-080-16 Zoning: C-6 Heavy Commercial 24-28 E. Shaw Avenue is part of a larger 5,065 sq. ft. retail strip mall on the northeast corner of Shaw Avenue and Blackstone Avenue, approximately one fifth of a mile west of CA41. Both Shaw and Blackstone are major commercial thoroughfares. The site is surrounded by retail and commercial buildings. There is a VA hospital across Shaw and to the east of the site and a residential neighborhood to the west of Blackstone. The site has favorable visibility from both Shaw and Blackstone, and significant traffic on both avenues (although Shaw is by far the busier). Vicinity Map Site Plan 2    Elevation Drawing Owner’s Authorization Letter and Notary Statement 3    4    5    Exterior Photos Premises (Labeled by Intended Use) 6    Parking Spaces Premises with Adjacent Uses 7    8    Parcel Map “As Built” Plans 9    As built plans are included in the Addendum. 1    7. COMMUNITY BENEFITS AND INVESTMENTS PLAN It’s easy to make promises in an application about what one might do; it’s far better to show results. Our track record at our established stores shows a deep commitment to the communities we serve, and it’s never been just about financial contributions, it's about becoming a part of the fabric itself. We give our time, talent and resources to benefit San Francisco’s underserved neighborhoods in many ways. We make direct contributions to established non-profits that serve without wasteful overhead, where we know the money is going directly to people in need. We take on personal responsibility to ensure after-school and mentoring programs get food delivered so they can take that off their list of concerns. Store-funded community give-back days give our team the opportunity to feel the joys of personal involvement in making change. We have proudly partnered with and supported AGUILAS, The Shanti Project, LGBT Center, Breast Cancer Emergency Fund, Asian Pacific Americans Community Center, United Playaz, The Way Project and The Success Center. We've donated to and worked multiple "Gun Buy Back" events. Participated in purchasing and distributing turkeys for Christmas, backpacks for underprivileged youth, helmets for a local youth football team, toys for Christmas, books and scholarships for underprivileged teens entering college and summer camp programs for underfunded nonprofits. We are also the biggest donor of a day called "Family Day". Family Day is a day where a very underserved community, near Elevated San Francisco, in San Francisco can come together, put differences aside and get along. This event hosts a car show, carnival games, food, live music, face painting, jump houses and a petting zoo. We have assisted in the equity goals of San Francisco by leading workshops, hiring, guiding and mentoring equity qualified applicants as well as donating to organizations that have specific programs tailored to these individuals. Local Outreach But that’s San Francisco and this is Fresno. Two cities that are separated by three hours drive time and worlds away. So, we want our outreach effort to be guided by a local, someone who knows the community’s real needs, knows the people, and understands the culture. Someone who can help us be part of the fabric of Fresno and Fresno County, because they already are. In creating a Community Relations Officer post that is dedicated to this store, we’ll be able to hit the ground running and help us educate, give back, anticipate need and 2    respond, and we’ll give the Community Relations Officer ample budget to do the work right. Commitment to Community Programs We’re making a commitment to dedicate no less than one percent (1%) of our gross sales to community programs. We’ll fund education and outreach programs directed specifically at youth related to the risks of addiction to cannabis, drug addiction and prevention, and we’ll do so at a meaningful level. We’ll also develop targeted outreach to at-risk adults focused on prevention and treatment. We’ll also direct part of this commitment to feed directly into the Freno Community Reinvestment Fund. Employee Engagement We’re also adapting our employee engagement program to fit here in Fresno. Each month, every employee will be given one day to volunteer in the community, and we’re leaving the choice of non-profit to them, so they feel personally invested, and able to choose a program that’s meaningful to them. As we expect the bulk of our hires to be Fresno residents, we see plenty of opportunity to make a difference as a team. We don’t want to reinvent the wheel as we engage with the community. We want to partner with existing organizations that are doing the work already. Local Partnerships As a member of the local business community we feel that it is important for us to reach out and engage firms in our industry that we can collaborate with and share resources, knowledge and expertise to ensure that the entire sector remains healthy and connected. To this end, we have already entered into letters of intent with two Fresno-based companies. The Glass Lobby is a local retail applicant with no regulated retail experience, we have entered into a preliminary agreement to supply them with operational expertise based on our experience and proven skillset. A second business, The Apiary will be assisting us with local sourcing by supplying us with local grown and manufactured cannabis goods from their own facility as well as procurement from other local venders through their network. They are from Fresno and have the local knowledge and relationships we aim to gain by this partnership being we are not from the area. TSC Fresno, LLC strives to be integrated into the Fresno business community, and one of the first steps toward that goal is by our agreements that support local businesses and suppliers. 3    Sourcing locally and marketing local products not only helps the equity applicant, but also gives TSC Fresno, LLC a strategic advantage with respect to inventory access and availability in a highly regulated industry. TSC Fresno has demonstrated such commitment through the following LOI’s: 4    Local Non-profits Homelessness is a key priority for TSC Fresno, LLC and we’ve identified Poverello House as a likely recipient of funding geared toward providing services and dignity to the homeless population. Our experience in San Francisco has shown us that the current methods of managing homelessness aren’t working. We want to be part of the solution that includes being real about the connection between addiction and homelessness in portions of that population. We’ve also identified two local organizations that appear aligned with our interests to support organizations that work with youth in underserved communities; Barrios Unidos (https://fresnobarrios.org) and CenCal Mentors (https://www.cencalmentors.com). Community First Plan 5    TSC Fresno, LLC’s core principle is “community first” and our community and economic benefit plan embodies that value, including: ● Community investment fund that receives 1% of TSC Fresno, LLC’s gross sales;   ● Community Relations Director that will direct community funding, advise the company’s operations and inform community benefit efforts;  ● Focus on underserved youth;   ● Paid employee volunteerism;   ● Supporting local businesses and the creation of local business partnerships;   ● Commitment to local hiring;   ● Social equity in hiring;   ● Meaningful benefits and career advancement opportunities;  ● On-going employee education and training;   ● Community outreach and engagement, including open houses, email newsletters and neighborhood canvassing to create an open dialogue; and  TSC Fresno, LLC believes that expungement clinics and outreach services create positive change in the community and will actively seek opportunities to provide support to credible organizations seeking social justice with a focus on disadvantaged and at-risk youth. We envision funding successful DARE-type programs that already exist and helping them get delivered by addiction and public safety professionals. We believe in the work they’re doing. We look forward to dialogue and providing support to Fresno CRF in their efforts to understand income and opportunity gaps and to address inequality in our current economic system. As the Fresno CRF’s vision is aligned with TSC Fresno, LLC’s we look forward to providing financial support to initiatives supporting local cannabis equity businesses. Beyond that guidance, we’d like to turn decisions over to Bob Cook, our Community Relations Officer, prior to finalizing our formal community and economic benefit plan. Our Facility and Our Neighbors In terms of our facility, and the footprint it leaves on Fresno, TSC Fresno, LLC is committed to infusing sustainable design, construction, and operating practices to its facility by employing all available “green practices”. TSC Fresno, LLC will implement, to the best of its ability, the following sustainable practices into its construction and design plans to minimize any potential negative environmental impacts from construction and operations. 6    TSC Fresno, LLC will encourage alternative modes of transportation to minimize its carbon footprint, including human-powered transportation (i.e. walking or biking), partially employer subsidized public transit, rideshare options, compressed workweeks, and carpooling. TSC Fresno, LLC employees will be incentivized and encouraged to utilize public transportation or non-automotive transportation to reduce carbon emissions. Furthermore, information regarding public bus routes will be provided to employees. TSC Fresno, LLC will offer reasonable reimbursement for the use of public transportation and incentives for carpooling. In doing so, TSC Fresno, LLC will minimize its “carbon footprint,” while reducing the neighborhood of additional parking burden. Furthermore, TSC Fresno, LLC will utilize electric delivery vehicles which will be charged on site. The design of the dispensary requires security protocols that limit the use of windows for natural lighting, however, when lights are utilized, TSC Fresno, LLC will strive to use LED and other energy- efficient bulbs to minimize strain on energy sources. TSC Fresno, LLC will do its part to help conserve California’s precious water resources. To that TSC Fresno, LLC will strive to use low-flow plumbing fixtures, drought-resistant landscaping, proper irrigation systems, and best management practices (“BMPs”) for water use. In an effort to reduce greenhouse gas emissions, TSC Fresno, LLC will fully comply with State requirements mandating commercial recycling in accordance with Assembly Bill 341 Chapter 476, Statutes of 2011) and Senate Bill 1018. A list of recyclable products will be posted near each waste bin to encourage employees to implement BMPs and comply with TSC Fresno, LLC’s internal zero-waste policy/objective. A co-benefit of increased recycling is reduced methane emissions at landfills from the decomposition of organic materials. Use of composted organic materials also provides environmental benefits such as carbon storage in soils and reduced use of fertilizers, pesticides, and water. Clean Green Certified As part of its mission to ensure green business practices throughout its facility operations, TSC Fresno, LLC will have a strong preference towards working with and obtaining cannabis products from Clean Green Certified cannabis operators to the extent possible. 7    TSC Fresno, LLC will continually update its sustainability practices and cannabis operation methods to meet or exceed then-current requirements and standards. The Clean Green Certified program, modeled after the USDA National Organic Program, provides a means of ensuring environmentally clean and sustainable practices within the cannabis industry. The Clean Green Certified program is comprised of four parts: ● Legal Compliance Review;  ● Review of Grow Practices;  ● Agricultural Crop Inspection; and  ● Environmentally Clean and Sustainable Methods.  The program helps to allow customers and licensed supply chain operators to distinguish the high quality of the product from others in the industry. TSC Fresno, LLC desires to continue to distinguish itself from its competition by going beyond the minimum levels required by law in ensuring the best and most environmentally friendly products and processes. The Clean Green program reduces any negative environmental impacts of growing cannabis crops, ensures legality and safety, and regulates which chemicals are used in cannabis processing to ensure clean products. In curating its menu TSC Fresno, LLC aims to obtain Clean Green certified products to the extent possible sourcing them from Fresno County or surrounding areas. Public Health Outreach and Educational Program that Outlines the Risk to Youth and Identifies Resources Related to Drugs and Addiction In an effort to develop a plan for public outreach that curbs youth-related drug and alcohol addiction, TSC Fresno, LLC’s ownership reached out to former City of Fresno employees who have extensive experience with the City’s fight against the ongoing youth drug and alcohol issues that exist within the city. TSC Fresno, LLC identified multiple cohorts within the City of Fresno that suffer from differing forms of addiction. Examples of these cohorts are as follows: Lower-income parts of the City have a disproportionately large number of liquor stores per capita. This ratio reflects the type of addictions plaguing socio-economic challenged portions of the city of Fresno. In more prosperous portions of Fresno, pharmacy-to-resident ratios are similarly large. Again, this reflects the Opioid epidemic affecting more socio-economic advantaged areas of the City. 8    For TSC Fresno, LLC to develop a plan that results in actual improvements in total social welfare for the community, a targeted approach is being developed. Currently, we are in the process of assessing a geographically advantageous approach to dealing with various youth addictions in targeted parts of the city. We plan to present a more detailed analysis and plan of action during the interview process as developing a thorough plan requires significant communication with leaders of youth communities, which is necessary in developing a hyper-localized plan of action. Fresno Community Reinvestment Fund To demonstrate our commitment to the community, TSC Fresno, LLC will be making a monthly contribution of per month to the Fresno Community Reinvestment Fund. We believe that a combination of financial resources and guidance can help develop Fresno's social equity participants operate and thrive in a highly competitive market, while establishing strong local support between industry participants. Utilizing Vacant Buildings, Brownfields Land, or Blighted Areas of the City for the Business While the subject location is by no means a depressed or blighted area, in anticipation of TSC Fresno, LLC’s permit approval, the owner of Landmark Plaza has undergone extensive exterior renovations to improve the quasi-blighted condition of the property. TSC Fresno, LLC Addendum Table of Contents Financials: Assumptions 1 Financials: Capital Expenditures 2 Financials: Customer Count Projections 3 Financials: Revenue Projections by Month 4 Financials: Consolidated Profit and Loss Statement 5 Financials: Cash Flow Analysis 9 Financials: Balance Sheet 13 Financials: Headcount 17 Architectural Drawings 21 Meadow Letter of Intent 29 Gaiaca Waste Management Plan Letter 30 First Response Monitoring Security Hardware Itemized Quote (Page 1)32 First Response Monitoring Security Itemized Security Equpment Quote (P. 1-2) 33 Fresno County Private Security Bid Proposal 35 Fresno County Private Security Post Orders 58 0HDGRZ  WK 6WUHHW 6DQ )UDQFLVFR &$   JHWPHDGRZFRP 11/25/20 TSC Fresno LLC 24 E Shaw Ave. Fresno, CA 93710 RE: Letter of Intent for Inventory Control of Services for TSC Fresno LLC, for a licensed commercial cannabis dispensary located at 24 E Shaw Ave. Dear City of Fresno, Meadow provides sophisticated and secure technology solutions for the California state-legal cannabis industry. Meadow is an all-in-one point of sale software system built to enable California dispensaries to 1) make sales, 2) report their financials, 3) track their inventory and prevent loss, 4) maintain compliance with California state and local regulations and 5) ensure all business, customer and patient data is protected and secure. The Meadow system offers advanced, industry-leading Metrc Track and Trace workflows with 100% accurate and reliable inventory. Our secure and reliable software keeps data encrypted and safe. Meadow keeps detailed records in compliance with state and local regulations. Built in California, for California compliance since 2014, our regulatory expertise simplifies compliance requirements and streamlines workflows, ensuring dispensaries remain compliant with the Medical and Adult-Use Cannabis Regulation and Safety Act beginning January 1, 2018. This Letter of Intent confirms Meadow’s intentions to enter into a business agreement with TSC Fresno LLC to provide software services to satisfy all California and Fresno reporting, regulation, and compliance guidelines for a cannabis retail business, should TSC Fresno LLC become a licensed dispensary in Fresno. Thank you for considering Meadow. We are here to help support your business and look forward to formalizing an agreement to be your software service provider after you receive your license to operate. Best, David Hua CEO & Co-Founder david@getmeadow.com TSC Fresno, LLC Addendum 29 November 30, 2020 Mr. Victor Nguyen Via email: Chief Executive Officer victor@elevatedsf.com TSC Fresno, LLC 2525 Phelps Street San Francisco, CA 94124 415.990.0857 RE: Non-Hazardous Waste Management Plan for the TSC Fresno Cannabis Retail Dispensary Located at 24 E Shaw Avenue in Fresno, California Gaiaca Project No. 2007-201130-WMP Dear Mr. Nguyen, It is to Gaiaca’s understanding, based on information gathered during telephone and email correspondence with you in November 2020, that TSC Fresno, LLC (the “Company”) is planning to operate a State-licensed, type-10, retail dispensary located at 24 E Shaw Avenue in Fresno, California. Operations are to include sale of cannabis product. The Company anticipates generating non-hazardous streams of waste consisting of defective, expired, or non-compliant cannabis product in mixed packaging (flower, extract, pre-roll, edible, beverage, tincture, topical, vaporizer, etc.), as well as retired product displays. Volumes of waste generation are undetermined at this time. Gaiaca understands that the Company wishes to have the waste generated from the facility managed by Gaiaca. Improper cannabis waste management can impose risk such as theft/vandalism of trash enclosures, disposal of harmful chemicals into traditional waste bins, and danger to the safety of others from exposure to hazardous cannabis byproducts. An appropriate waste management plan (WMP) ensures that the Company will operate under safe conditions, not only mitigating employee and public risk, but also allowing the Company to perform with respect to the local and global environment. The Company is proactively taking the necessary steps to set the highest industry standard, by ensuring compliance to cannabis waste disposal requirements set forth by State Law (Bureau of Cannabis Control [BCC], California Code of Regulations, Title 16, Div. 42 Bureau of Cannabis Control, Article 7 “Return and Destructions”, Section 5054 “Destruction of Cannabis Goods Prior to Disposal”), as well as the regulations established under the City of Fresno/County of San Joaquin commercial medical and adult use cannabis regulations, as it pertains to waste management TSC Fresno, LLC Addendum 30 The following WMP was prepared with information provided to Gaiaca by the Company. Additional waste streams or conditions may exist that are unknown to Gaiaca at this time. This WMP shall be used as a guideline for non-hazardous waste management and disposal. It is the sole responsibility of the Company to comply with all current Federal, State, and Local laws and regulations regarding non- hazardous and hazardous waste management and disposal. Furthermore, Gaiaca shall in no way be held liable for any errors or omissions by the Company in complying with the current Federal, State, and Local laws and regulations regarding non-hazardous and hazardous waste management and disposal. Gaiaca is not, and has no responsibility as a generator, operator, treater, storer, transporter, or disposer of the waste identified in this report, unless otherwise contracted by the Company to do so. If you have any questions, please call us at 831.264.4242. Thank you. Sincerely, Gaiaca, LLC Garrett Rodewald Co-Founder/COO 831.225.0530 grodewald@gaiaca.com TSC Fresno, LLC Addendum 31 INDEMNIFICATION AND HOLD HARMLESS AGREEMENT FOR COMMERCIAL CANNABIS BUSINESS PERMIT APPLICATION To the fullest extent permitted by law, the City of Fresno (City) shall not assume any liability whatsoever with respect to having issued a commercial cannabis business permit pursuant to Fresno Municipal Code Section. 9-3333 or otherwise approving the operation of any commercial cannabis business or cannabis retail business. In consideration for the submittal of an application for a commercial cannabis business permit application and/or issuance of a cannabis business permit, and to the furthest extent allowed by law, Applicant does hereby agree to indemnify, hold harmless and defend the City and each of its officers, officials, employees, agents and volunteers from any and all loss, liability, fines, penalties, forfeitures, costs and damages (whether in contract, tort or strict liability, including but not limited to personal injury, death at any time and property damage) incurred by City, Applicant or any other person, and from any and all claims, demands and actions in law or equity (including reasonable attorney's fees and litigation expenses), arising or alleged to have arisen directly or indirectly out of the issuance of a cannabis business permit. Applicant’s obligations under the preceding sentence shall not apply to any loss, liability, fines, penalties, forfeitures, costs or damages caused solely by the gross negligence, or caused by the willful misconduct, of City or any of its officers, officials, employees, agents or volunteers. Applicant must, at the time of permit issuance, maintain insurance at coverage limits and with conditions thereon determined necessary and appropriate from time to time by the City Manager. Applicant shall conduct all defense at his/her/its sole cost. The fact that insurance is obtained by Applicant shall not be deemed to release or diminish the liability of Applicant, including, without limitation, liability assum ed under this Agreement. The duty to indemnify shall apply to all claims regardless of whether any insurance policies are applicable. The duty to defend hereunder is wholly independent of and separate from the duty to indemnify and such duty to defend exists regardless of any ultimate liability of Applicant. The policy limits do not act as a limitation upon the amount of defense and/or indemnification to be provided by Applicant. Approval or purchase of any insurance contracts or policies shall in no way relieve from liability nor limit the liability of Applicant, its officials, officers, employees, agents, volunteers or invitees. City shall be reimbursed for all costs and expenses, including but not limited to legal fees and costs and court costs, which the city may be required to pay as a result of any legal challenge related to the city's approval of the applicant's commercial cannabis business permit. The City may, at its sole discretion, participate at its own expense in the defense of any such action, but such participation shall not relieve any of the obligations imposed hereunder. This Indemnification and Hold Harmless Agreement shall survive the expiration or termination of the Application and/or Permit. The undersigned acknowledges that he/she (i) has read and fully understands the content of this Indemnification and Hold Harmless Agreement; (ii) is aware that this is a contract between the City and Applicant; (iii) has had the opportunity to consult with his/her attorney, in his/her discretion; (iv) is fully aware of the legal consequences of signing this document; and (v) is the Applicant or his/her/its authorized signatory. Signed on this day of 2020. Applicant Signature City Employee Signature Print Name and Company Name Print Name Address Title Telephone Number Telephone Number 884400 HHIINNCCKKLLEEYY RRDD SSUUIITTEE 112277 BBUURRLLIINNGGAAMMEE CCAA 9944001100 PPHOONEE# (6500) 259--75166 FFAAXX ## ((441155)) 227766--33778800 LLIICCEENNSSEE## 00GG7711772233 December 4, 2020 To whom it may concern, This letter is to confirm that we currently insure Victor Nguyen's retail cannabis business, "Elevated San Francisco", and will insure his proposed retail cannabis business, "TSC Fresno, LLC" located at 24-28 E Shaw Ave. Fresno, CA 93710 when applicable for a minimum of per occurrence. Elevated San Francisco is in good standing and has had no insurance claims or violations. If you have any question, please do not hesitate to call me at 650-259-7516. Regards, Eugene Kharakh President Limitless Insurance Solutions Inc.             8840 HIINNCKKLLEY RDD SUITTE 2011 BURRLIINNG AAME CA 9401100 PPHHOONNEE## ((665500)) 225599--77551155 F AAX # (4415) 276-3780 LIICCENNSE# 0GG717233 June 2, 2020 Elevated Systems Inc. DBA Elevated San Fra 2442 Bayshore Blvd San Francisco CA 94134 Re: Commercial General Liability –Cannabis Dispensary Term: 06/02/2020 – 06/02/2022 General Liability Insurance through Scottsdale Insurance Company (A+IX Rated) Schedule Limit of Insurance General Aggregate Each Occurrence $ Products and Completed Operations- Aggregate Personal and Advertising Injury Damage to Premises Rented to You/ Each Occurrence Medical Expense/ Any One Person Bi/Pd Deductible Business Personal Property (Excludes Products) Business Income Total Annual Premium for Coverage (incl. all fees) (Monthly Payments Available) __________________ __________________ Owner Signature/ Date Broker Signature/Date Should you have any questions, please do not hesitate to contact me at (650)259-7515. Regards, Eugene Kharakh President Limitless Insurance Solutions Inc. DocuSign Envelope ID: A953A24A-640F-4D50-92FC-F36CB6A6B431 6/2/2020 PLANNING AND DEVELOPMENT DEPARTMENT 2600 Fresno Street • Third Floor Jennifer K. Clark, AICP, Director Fresno, California 93721-3604 (559) 621-8277 FAX (559) 498-1026 December 4, 2020 Please reply to: Rob Holt (559) 621-8056 Victor Nguyen TSC Fresno LLC 2525 Phelps St San Francisco, CA 94124 Dear Applicant: SUBJECT: ZONING INQUIRY NUMBER P20-04462 REQUESTING INFORMATION REGARDING CANNABIS RETAIL FOR PROPERTY LOCATED AT 24 EAST SHAW AVENUE (APN 418-080-16) Thank you for your inquiry regarding the allowance of new cannabis retail uses. The requested information about cannabis retail uses was analyzed using Article 27, Chapter 15 of the Fresno Municipal Code (FMC) of the City of Fresno. Please note, all research for this inquiry is based on existing land development of the subject property. If there are multiple buildings on the subject property, this research was based on the address provided in the request. This research does not take into effect of future development unless provided in your application request. With that, research of a proposed cannabis retail business on the subject property conveys the following: 1. All cannabis retail businesses must be located on property zoned DTN (Downtown Neighborhood), DTG (Downtown General), CMS (Commercial Main Street), CC (Commercial Community), CR (Commercial Regional), CG (Commercial General), CH (Commercial Highway), NMX (Neighborhood Mixed-Use), CMX (Corridor/Center Mixed- Use), RMX (Regional Mixed-Use), and must meet all of the requirements for development in these zones, including, but not limited to, parking, lighting, building materials, etc. The subject property is zoned RMX , which is one of the allowable zone districts for cannabis retail businesses. Development standards of the RMX zone district are available in Sections 15-1103, 15-1104, and 15-1105 of the FMC. The subject location meets the zone district requirement, per Section 15-2739.B.1.a of the FMC, for a cannabis retail business. 2. All building(s) in which a cannabis retail business is located shall be no closer than 800 feet from any property boundary containing the following: (1) A cannabis retail business; (2) A school providing instruction for any grades pre-school through 12 (whether public, private, or charter, including pre-school, transitional kindergarten, and K-12); (3) A day care center licensed by the state Department of Social Services that is in existence at the time a complete commercial cannabis business permit application is submitted; and, (4) A youth center that is in existence at the time a complete commercial cannabis business permit is submitted. Zoning Inquiry P20-04470 24 East Shaw Avenue Page 2 December 4, 2020 The subject property is not located within 800 feet of the property boundary of any of the above-mentioned uses. The subject building meets the separation requirements, per Section 15-2739.B.1.b of the FMC, for a cannabis retail business. 3. Prior to commencing operations, a cannabis retail business must obtain a Cannabis Conditional Use Permit from the Planning and Development Department per Section 15- 2739.N of the FMC. 4. No more than 2 cannabis retail businesses may be located in any one Council District. If more than 14 are ever authorized by Council (more than 2 per Council District), they shall be dispersed evenly by Council District. The subject property is in Council District 4. There are currently no cannabis retail businesses located in Council District 4. This location requirement is satisfied for a cannabis retail business. Please review the entirety of Article 33, Chapter 9 (Cannabis Retail Business and Commercial Cannabis), and Section 15-2739 (Adult Use and Medicinal Cannabis Retail Business and Commercial Cannabis Business) of the FMC to understand other requirements of cannabis retail businesses, including but not limited to, application requirements, signage, etc. This information was researched by the undersigned per the zoning request. The undersigned certifies that the above information contained herein is believed to be accurate and is based upon, or relates to, the information supplied by the requestor. The City of Fresno assumes no liability for errors and omissions. All information was obtained from public records held by the Planning and Development Department. A copy of the Fresno Municipal Code may be obtained by contacting the City Clerk’s office at 559-621-7650. The Fresno Municipal Code may also be searched on the Internet, free of charge, by going to www.fresno.gov. If you have questions regarding this matter, please contact me by telephone at 559-621-8056 or at Robert.Holt@fresno.gov. Cordially, Rob Holt, Planner III Development Services Division Planning and Development Department