HomeMy WebLinkAboutC-20-50 - TSC Fresno, LLC RedactedApplicant (Entity) Information
Application Type
Proposed Location
Commercial Cannabis Business
Permit Application
C-20-50
Submitted On: Dec 04, 2020
Applicant
Victor Nguyen
Applicant (Entity) Name:
TSC Fresno LLC
DBA:
--
Physical Address:
24 E Shaw Ave
City:
Fresno
State:
California
Zip Code:
93710
Primary Contact Same as Above?
Yes
Primary Contact Name:
Victor Nguyen
Primary Contact Title:
CEO
Primary Contact Phone:
+1 (415) 990-0857
Primary Contact Email:
victor@elevatedsf.com
HAS ANY INDIVIDUAL IN THIS APPLICATION APPLIED FOR
ANY OTHER CANNABIS PERMIT IN THE CITY OF FRESNO?:
No
Select one or more of the following categories. For each
category, indicate whether you are applying for Adult-Use (“A”)
or/and Medicinal (“M”) or both
Both
Please make one selection for permit type. If making multiple
applications, please submit a new application for each permit
type and proposed location.
Permit Type
Retail (Storefront)
Business Formation Documentation:
Limited Liability Company
Property Owner Name:
Dewayne Zinkin
Proposed Location Address:
24 E Shaw
City:
Fresno
State:
California
Zip Code:
93710
Property Owner Phone:
559-224-8100
Property Owner Email:
dsz@zinkinlaw.com
Assessor's Parcel Number (APN):
41808016
Proposed Location Square Footage:
Supporting Information
Application Certification
2632
List all fictitious business names the applicant is operating under including the address where each business is located:
Elevated San Francisco 2442 Bayshore Blvd. San Francisco, CA 94134
Purple Star MD 2520 Mission Street San Francisco, CA 94110
Purple Star MD 2525 Phelps Street San Francisco, CA94124
Vrio Therapeutics Labs LLC 2348 Jerrold Ave San Francisco, CA 94124
Has the Applicant or any of its owners been the subject of any
administrative action, including but not limited to suspension,
denial, or revocation of a cannabis business license at any time
during the past three (3) years?
No
Is the Applicant or any of its owners currently involved in an
application process in any other jurisdiction?
Yes
If so, please list and explain:
- Vrio Therapeutics Labs LLC at 2348 Jerrold Ave San Francisco, CA 94124 is applying to become a micro business which includes
retail, manufacturing and distribution.
- We have an application filed for a cannabis retail permit in the City of Fresno, CA.
I hereby certify, under penalty of perjury, on behalf of myself
and all owners, managers and supervisors identified in this
application that the statements and information furnished in this
application and the attached exhibits present the data and
information required for this initial evaluation to the best of my
ability, and that the facts, statements, and information
presented are true and correct to the best of my knowledge and
belief. I understand that a misrepresentation of fact is cause for
rejection of this application, denial of the permit, or revocation
of a permit issued.
In addition, I understand that the filing of this application grants
the City of Fresno permission to reproduce submitted materials
for distribution to staff, Commission, Board and City Council
Members, and other Agencies to process the application.
Nothing in this consent, however, shall entitle any person to
make use of the intellectual property in plans, exhibits, and
photographs for any purpose unrelated to the City's
consideration of this application.
Furthermore, by submitting this application, I understand and
agree that any business resulting from an approval shall be
maintained and operated in accordance with requirements of
the City of Fresno Municipal Code and State law. Under penalty
of perjury, I hereby declare that the information contained in
within and submitted with the application is true, complete, and
accurate. Iunderstand that a misrepresentation of the facts is
cause for rejection of this application, denial of a permit or
revocation of an issued permit. A denial or revocation on these
grounds shall not be appealable (FMC 9-3319(d)).
Name and Digital Signature
true
Title
CEO
Please note: the issuance of a permit will be determined based
on the application you submit and any major changes to your
business or proposal (i.e. ownership, location, etc.) after your
application is submitted may result in a denial.
All applications submitted are considered public documents for
Public Records Act request purposes.
For details about the information required as part of the
application process, see the Application Procedures &
Guidelines, City of Fresno Municipal Code Article 33 and any
additional requirements to complete the application process. All
documents can be found online via this link.
For questions please contact the City Manager’s Office at
559.621.5555.
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1. BUSINESS PLAN
TSC Fresno, LLC plans to offer a specially curated menu of cannabis and cannabis
products at its location at 24-28 E. Shaw Avenue, Fresno, CA 93710 with a focus on
sourcing products from within Fresno County and the neighboring regions.
Not only is TSC Fresno, LLC focused on sourcing the finest quality cannabis goods, but
also employing the highest quality staff that reflects the character and diversity of Fresno.
Each time a patron visits TSC Fresno, LLC’s facility, they will be greeted with
knowledgeable, friendly cannabis ambassadors who undergo extensive training and
take pride in meaningful engagement regarding the benefits and consumption methods
to each patron with respect and care regardless of race, religion or gender.
TSC Fresno, LLC strongly believes in the benefits of cannabis and will offer discounts and
loyalty programs to qualifying seniors, active military, veterans, and local Fresno residents.
The facility’s exterior will be designed to enhance the aesthetic qualities and values of
the local community.
TSC Fresno, LLC plans to be a vehicle to deliver robust benefits to the community and its
residents, while providing increased safety and security, and enhanced property values
for the surrounding neighborhood and businesses.
TSC Fresno, LLC’s depth and breadth of experience ensures we will operate a world-class
dispensary in Fresno with core values rooted in our deep respect for, and understanding
of this unique community, including a focus on health, wellness, and community
education. Unlike outside interests, our proposed operation embodies and furthers the
spirit of the community through everything from our strategic partnerships to day-to-day
operations.
Ownership
Our multifaceted ownership team has significant experience in the cannabis industry
encompassing retail, cultivation, manufacturing, and distribution operations. Our retail
dispensaries in San Francisco (Purple Star MD and Elevated San Francisco) continue to
set the highest bar for compliance, sales and positive community involvement.
The ownership team and advisory team bring much more than just a robust cannabis
history. Members of the team have owned and operated a sports entertainment firm,
multiple very successful restaurants, a grocery store and have been involved in multiple
development projects in San Francisco and Fresno.
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Victor Nguyen
Chief Executive Officer
Victor brings an entrepreneurial spirit and a proven track record in the
industry to develop this unique offering in Fresno. A serial small-business
owner from an early age, Victor shifted gears into medical cannabis
cultivation in 2004. As the industry grew, so too did his knowledge, expertise and interest
in quality and innovation. Currently managing several California-licensed cannabis
operations including cultivation facilities, type-7 manufacturing (medical cannabis
products using volatile solvents), retail and distribution, Victor has launched some of the
leading cannabis brands distributed under his own label to retailers throughout California.
In 2012, he founded Elevated Systems, Inc, a not-for-profit cannabis collective with the
goal of providing safe and affordable access to medical cannabis for patients.
In 2017, Elevated San Francisco expanded its reach by opening in the underserved
Visitacion Valley area of San Francisco, helping to revitalize a struggling commercial
corridor in partnership with civic leaders and non-profits serving youth centers and
fostering education programs.
In addition to being one of the top-rated cannabis dispensaries in Northern California,
Elevated San Francisco’s commitment to community partnerships has returned hundreds
of thousands of dollars in funding for non-profits that make a real difference.
Elevated San Francisco remains owner operated and debt free. Seemingly never at rest,
in 2019 Victor launched Greensfer; operating cannabis farms, distribution and
manufacturing operations.
Victor believes that a well-regulated cannabis industry is critical for reducing the illicit
drug market in California. A cannabis business is a partnership between owners,
operators, regulators and the community it serves, requiring transparency and
communication. It’s the same approach he’ll bring to TSC Fresno, LLC.
A Bay Area native, Victor studied accounting at San Francisco State University.
Brian Wong
Chief Operating Officer
In just five short years, Brian has risen quickly in the fast-evolving
cannabis industry, honing his retail and sales management expertise
while developing a strong commitment to innovation. Generally
considered one of the top talents in cannabis retail and merchandising, Brian’s career in
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the industry follows nearly a decade of management and business sales with a major
telecommunications company.
Brian joined the medical cannabis dispensary Purple Star MD as an advisor in 2015. Just
a year later, he took on the role of CEO, guiding its rebranding from medical to a
recreational cannabis dispensary. In 2017, Brian opened the highly successful Elevated
San Francisco dispensary with business partner Victor Nguyen.
Brian is a Bay Area native and graduated from San Francisco State University with a
Bachelor of Science in Business Administration.
Bob Cook
Community Relations Officer
Bob Cook co-founded Zinkin Entertainment & Sports Management
along with partner DeWayne Zinkin in 2001. The company was founded
in Fresno, CA over 20 years ago and remains one of the most prominent and well-known
sports entertainment firms within California.
Bob trains a plethora of mixed martial arts top talent, whom he manages, travels with,
and mentors. Bob’s introduction to cannabis began as an observant coach for numerous
UFC fighters. As many fighters were plagued with injuries, pain management became a
large part of athletes’ self-care regimen. Watching these athletes rely on opioids, which
often led to addiction, Bob noticed a trend in the sports medicine world; athletes turning
to cannabis rather than prescription medication.
For over a decade, Bob has witnessed many of his athletes benefiting from cannabis,
largely as an alternative to opioids. Bob believes TSC Fresno, LLC is his opportunity to
expand his outreach and help curtail the opioid crisis plaguing the nation. After 20+ years
with Zinkin Entertainment and Sports Management, Bob is leaving his ownership post to
focus solely on TSC Fresno, LLC and further contribute to the community of Fresno.
Bob has invested in struggling areas of Fresno's real estate market by retrofitting
properties, contributing to a sense of pride to local residents. Bob has been directly
involved in funding youth programs in California for years
Bob has the ideal personality and skill set to cultivate positive relationships with local
residents and businesses. As Community Relations Officer, Bob will be responsible for
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organizing local events, attending community meetings, creating programs for
community outreach and addressing issues that are brought to his attention.
Robert Simpson
Director of Security
Robert has had an extensive history in the security field spanning over
30 years, and is currently the CEO of Fresno County Private Security.
Robert was an infantry sergeant and squad leader with the U.S. Army
before embarking on a career with the Madera County Department of
Corrections and later the California Department of Corrections,
reaching the rank of Correctional Sergeant. From there, Robert
accepted a position as Patrol Captain with the California Department of Fish and Game,
before founding Fresno County Private Security. Robert brings an essential and critical skill
set to the TSC Fresno, LLC team.
Advisory Committee
Gus Murad
Chair of the Advisory Committee
Real estate developer, hospitality visionary and philanthropist, Ghassan
“Gus” Murad worked tirelessly to improve, develop and promote San
Francisco’s Mission District, putting a permanent mark on its landscape
with some of his projects.
In 2013, Gus participated in the first veterans housing pilot in San Francisco and opened
a non-profit medical cannabis dispensary in the heart of the Mission to serve its
community and to benefit four San Francisco established organizations.
Today, Purple Star has evolved into one of the Bay Area’s best known and leading
recreational cannabis storefronts. Purple Star prides itself in operating ethically and
lawfully while giving back to veterans, seniors, and people affected by life-threatening
illnesses. Purple Star operates under Murad’s vertically integrated cannabis business that
includes distribution, manufacturing and growing operations.
Gus grew up in the Presidio of San Francisco Army Base and has been a Bay Area resident
since 1975.
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Stefanie Gangano, PhD
Strategic Advisor – Science and Compliance
Dr. Stefanie Gangano has been working professionally for 26 years in the
laboratory, manufacturing, and regulatory compliance sectors. Her
track record includes successful engagements in private industry
(Kellogg’s, Monsanto, Pfizer), government agencies (San Francisco Police Department,
FBI), start-up companies (Applied Biosystems, IntegenX, Greener Frontiers), and she
maintains her Homeland Security Clearance.
Since 2015, she has worked in the cannabis industry designing, developing, and licensing
manufacturing, distribution, and retail operations in the state of California and within the
tribal reservation of the Iipay Nation of Santa Ysabel.
Stefanie has a “boots-on-the-ground” work ethic and enjoys helping cannabis
companies be compliant with state and local regulations, creating quality management
systems and documentation, and delving into cannabis product formulation.
Stefanie holds a doctorate in Analytical Chemistry from the University of Florida and
serves on the faculty at Oaksterdam University, where she teaches cannabis laboratory
and extraction courses at the nation’s first recognized institution focused on cannabis
education.
Elliot S. Beckelman
General Counsel to the Owners
Elliot S. Beckelman is a licensed California and Oklahoma attorney, who
specializes in cannabis business and regulatory law. Before entering
private practice, he was an attorney in the California State Labor
Commissioner’s Office where he established and managed its Criminal
Investigation Unit.
Previously, he was a San Francisco Assistant District Attorney under two administrations,
including that of now Vice President-elect Kamala Harris, where he worked in the
narcotics, sexual assault, gang, and elder abuse units, and managed its career criminal
and child abuse units.
Prior to that, he was the in-house counsel for the Hotel Employees and Restaurant Union,
San Francisco’s largest private union. Currently, Elliot volunteers as Board Chair of the non-
profit agency Centers for Equity and Success, that provides workforce development,
education programs (including high school equivalency) and art programs for the Bay
Area’s marginalized communities and incarcerated youth.
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Elliot’s cannabis practice is focused on ethical and effective business advice,
compliance and management practices.
TSC Fresno, LLC’s Emergency Contact
Victor Nguyen
(415) 990-0857
victor@elevatedsf.com
Current Dispensary Operations
Purple Star is a leading cannabis dispensary in the heart of San
Francisco. On a revenue-per square foot basis, it is the most
productive dispensary in the Bay Area. Located at 2520 Mission
Street in San Francisco’s Mission District, Purple Star was originally established in 2013 as a
non-profit medical dispensary to serve the City’s Mission community. From the day its
doors opened, Purple Star prided itself on being a productive member of the community
it calls home. This commitment went far beyond just the sale of products that delivered
healing to those with chronic illness and offered material support to underserved
communities, seniors and veterans.
As laws changed, Purple Star evolved, and today it is one of the Bay Area’s best-known
cannabis businesses. Purple Star’s legendary service, selection and everyday low pricing
draws customers from across Northern California, as well as many tourists visiting from
outside the state and from international locations. In addition to its highly trafficked retail
storefront, Purple Star also operates two large cannabis farms and a robust
manufacturing and distribution facility in the City’s Bayview neighborhood. By vertically
integrating, Purple Star ensures a supply of quality, ethically sourced goods that deliver
healing, medicinal, and therapeutic value at a competitive price.
While Purple Star has evolved, one thing that has not changed is the company’s
commitment to sound business practices and the Bay Area community it serves.
Since its inception, there has not been a single violation, complaint or grievance
registered against any of the cannabis licenses Purple Star holds. It is also the only
dispensary in San Francisco that offers "always on" discounts for veterans, seniors,
students, and all medical patients including those battling cancer. Moreover, the
company shares a portion of its proceeds with four distinguished San Francisco non-profit
organizations with deep roots in the community; The Shanti Project, Breast Cancer
Emergency Fund, San Francisco LGBTQ Community Center and AGUILAS.
Purple Star is debt free, owner-operated and piloted by a tenured management team
with unique experience in building a welcoming retail experience and creating THC/CBD
brands that consumers prefer.
Over the past seven years, the Purple Star name has become synonymous with high-
touch customer service and the lawful delivery of high-quality cannabis products into the
retail and medicinal marketplaces. Under that same management, the Company is
*
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guided by the work ethics and values of compassion that date back to its modest roots
as a medical dispensary. Our goal is to bring this same value-based operating approach
to Fresno.
Elevated San Francisco opened its doors in December 2017 with the
purpose of providing safe, affordable, and convenient access to
medical cannabis to underserved patients in the Visitacion Valley
area, and helping to revitalize the commercial corridor and the community in partnership
with civic leaders (with an emphasis on education and youth centers, non‐profits,
charities and service providers), and becoming a trusted community partner.
Elevated San Francisco has since fulfilled its promise to the community and City of San
Francisco and will continue to be one of the pillars of the community. Elevated San
Francisco has reinvested hundreds of thousands of dollars into our community since
opening in 2017 and has secured its position as one of the top-rated cannabis
dispensaries in Northern California.
Conveniently located off U.S. Highway 101, Elevated San Francisco serves San Francisco
and San Mateo Counties offering in-store shopping, pre-order pickups, and delivery.
Debt-free and owner operated, Elevated San Francisco will continue its growth and will
honor the mission it was founded on.
Financial Projections
Disclaimer: Our overview and discussion of TSC Fresno, LLC’s financials may include
predictions, estimates or other information that might be considered forward-looking.
While these forward-looking statements represent our current judgment on what the
future holds, they are subject to risks and uncertainties that could cause actual results to
differ materially. The reader is cautioned not to place undue reliance on these forward-
looking statements, which reflect our opinions only as of the date of this application.
Please keep in mind that we are not obligating ourselves to revise or publicly release the
results of any revision to these forward-looking statements in light of new information or
future events.
TSC Fresno, LLC is planning to spend roughly in tenant improvements and for
furniture, fixtures and equipment (FF&E) to prepare the space for retail operations.
will be spent on building out the space per the floor plan contained herein,
another will go towards security cameras, monitoring equipment and other
security related hardware, and just over will be spent on computers, shelving,
monitors, point of sale hardware, furniture and miscellaneous equipment and supplies.
Aside from the in capital expenditures, TSC Fresno, LLC plans to spend
in initial inventory for the dispensary. WIth operating capital, a total of will be
invested in the project.
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TSC Fresno, LLC plans to hire a total of 43 employees including eight management
positions, one Community Relations Director, eighteen sales staff, three receptionists,
three dispatchers and ten delivery drivers. All employees will be paid a living wage.
Wages will range between 130% to 300% of the minimum wage, depending on roles and
responsibilities, ensuring a standard of living that reflects TSC Fresno, LLC’s moral fiber.
Starting compensation and job descriptions for each role are listed in the Social Policy
and Local Enterprise Plan section.
Security guards will be outsourced through an independent agency.
Monthly general and administrative expenses (including payroll and benefits) are
projected to be around per month. Itemized G&A expenses are outlined in our
P&L, with a detailed month by month breakdown included in our financial plan in the
Addendum.
Hours of Operation
TSC Fresno, LLC will operate its storefront and delivery service between the hours of
7:00am and 10:00pm daily in accordance with Section 9-3310 of the City of Fresno’s
Ordinance number 2018-68 regulating Adult Use and Medicinal Cannabis retail
businesses.
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General Opening Procedures
A minimum of one manager, one employee and four security guards will be present at
the opening of business. The security guards will be on site by 6:30am to patrol the area.
The opening manager and employees will arrive on site at 6:40am to open the registers
(which will be made and filled the previous day), stock inventory and ensure the facility
is in good operating condition. Once the manager and employees are inside the facility
a security guard will clean the area of any litter, trash and debris.
Additional employees and sales staff will arrive at 6:50am to check-in and begin their
shifts.
General Closing Procedures
A final close out of the registers will be performed at the conclusion of business hours.
Money from each individual register will be placed in a locked bank bag and will be put
into a drop safe. Everyone on the closing shift will leave at the same time. There will be a
minimum of four security guards present at the time of closing.
The perimeter will be walked by a security guard before and at closing time. The interior
of the location will be inspected by the security team to ensure no unauthorized person
is left in the building. The interior alarms will be set, employees will be escorted to their
vehicles, or other means of transportation.
Opening and Closing Duties by Employee Type
All Employees of TSC Fresno, LLC will adhere to the following opening and closing
procedures daily:
● Arrive at the retail storefront location at the designated time;
● Perform a brief visual inspection of the outer perimeter of the facility for loitering,
tampering, or unlawful entry and of any other security or safety issues. If evidence
of security concerns (i.e. loitering, tampering or unlawful entry) arise, contact with
security personnel will be made;
● Perform daily activities;
● All staff members will perform closing procedures according to their position and
their area of operation;
● All closing procedures will emphasize security, public safety, and the ongoing
operational compliance of the business.
All Managers of TSC Fresno, LLC will adhere to the following opening and closing
procedures as follows:
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● If the facility displays no signs of security concerns, the manager will be responsible
for disabling the security system after entering the building with at least one
employee and four security guards on site;
● Once inside the building, the manager will ensure that the entry door is locked
after entry is gained, turn on necessary lighting in the facility, and adjust the
climate controls as needed;
● Distribute cash drawers and count to ensure they match the totals from the night
before. Discrepancies will be logged and reported to security or law enforcement;
● As additional employees arrive, unlock the door for each and finally open the
main doors once operating hours have commenced;
● Perform cash drops every two hours (or as needed) and deposit excess cash in
the drop safe;
● Proceed through the day and respond to emails, customer inquiries, check in with
security, take in deliveries, break out the staff, restock the shelves, and assist on the
sales floor as needed;
● At the end of the business day, once all customers have vacated the building,
lock all doors;
● All sales will be finalized, drawers counted and resupplied and cash validated
against cash journals.
All Sales Staff of TSC Fresno, LLC will adhere to the following opening and closing
procedures daily:
● If the facility displays no signs of security concerns, the sales employee will enter
the building;
● Once inside the building, the sales employee will place belongings into a locker,
including phones, report to his/her designated work area and follow daily
operating procedures specified for his/her work area and job functions;
● Place their cash drawer in the customer service area they are assigned to for their
shift;
● Stock personal inventory area with products that will be for sale on the given day;
● Start the point of sale computer terminal and enter his/her employee ID and login
information;
● Serve customers until the assigned shift is complete;
● Remove the cash drawer and bring it to the manager. Cash drawers will be locked
away by management and reconciled with sales and inventory information the
following morning.
All Security Guards of TSC Fresno, LLC will adhere to the following opening and closing
procedures daily:
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● If evidence of security concerns (i.e. loitering, tampering or unlawful entry) arise,
the guard will utilize training provided to handle the situation;
● If the facility displays no signs of security concerns, the guard will enter the building
together with the manager, staff members and at least one additional security
guard;
● Bring out welcome mats, turn on TVs, among other opening activities;
● A minimum of three security guards will be active during all operating hours
covering the retail floor, the lobby, and patrolling the perimeter and parking lot;
● Replacement guards will arrive at least 10 minutes before the other guards are
due to leave;
● Guards will have briefings with managers at the end of shifts;
● One guard will be located in the security room watching the cameras during all
operating hours; and
● Sweep and pick up litter prior to opening and throughout the day.
Day-to-day Operations
Customer Check-in Procedures
The facility will have only one public access door used for entering and exiting.
Before entering the facility’s reception area, the patron will be greeted by a
security guard who confirms their status as either 21 years of age or 18 with a valid
licensed physician’s recommendation.
The entrance to the facility shall be clearly and legibly posted with a notice that
no person under the age of twenty-one (21) years of age is permitted to enter
upon the premises (or 18 with a valid licensed physician’s recommendation).
In the reception area, a welcoming receptionist will assist the customer’s
verification on the Meadow® point of sale system, scanning and photographing
the customer’s ID (and/or doctor’s recommendation if applicable) along with
gathering the customer’s phone number and optional email address. Once the
guest has been verified and cataloged in our point of sale system, security
personnel will press a buzzer to temporarily unlock the interior door to allow the
customer to enter the secure sales floor. This door will remain locked at all times.
This process can be completed in less than one minute, even for first time guests.
Patrons 21+ years of age must provide the following credentials to be granted
entry:
● A document issued by federal, state, county, or municipal government, or
a political subdivision or agency thereof, including, but not limited to, a
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valid motor vehicle operator's license, that contains the name, date of
birth, height, gender, and a photo of the person;
● A valid identification card issued to a member of the Armed Forces that
includes the person’s name, date of birth, and photo; or
● A valid passport issued by the United States or by a foreign government.
If patrons are 18+ years of age, they must provide one of the previously mentioned
forms of identification and possess a valid physician’s recommendation.
Receiving Deliveries: Procedures and Protocols
Delivery of new inventory will be scheduled with vendors and we will only accept
scheduled deliveries. This gives us ample time to verify that the vendor holds a
valid California cannabis license and allows us to schedule deliveries during low
demand times (for both delivery and retail customers). Deliveries will be staggered
to ensure smooth deliveries and no loading trucks/vehicles will be permitted to
wait outside the premises.
Prior to delivery, the licensed distributor will create a delivery manifest on METRC,
the state track and trace system.
Delivery vehicles will arrive at scheduled time and park in a designated parking
space. Our security team will check the driver’s badge, CA ID, and printed METRC
transport manifest to verify with the one scheduled and received on the METRC
online portal. If everything checks out, the driver will be required to sign our visitors
log sheet: entering date, name, company, reason for visit, time in, and signature.
The driver will be provided with a visitor’s badge to wear while in the facility. This
allows employees and security to know that he or she is authorized to be on site.
The driver will bring the designated product through the back entrance on the
northwest corner of the lot and enter the building into our secured product
receiving room with assistance and oversight from security personnel. That
entrance will only be used for receiving deliveries and as an emergency exit.
Product is counted, checked, tamper seals verified, labels inspected to ensure
that they are in compliance with the CA Cannabis labeling guidelines, CRP and
METRC tags inspected for accuracy and against the METRC transfer manifest
documents to the product delivered.
The entire process is done in front of recording HD video surveillance cameras. If
there are any errors or discrepancies, the delivery is rejected. If everything checks
out, hard copies of the METRC manifest are then filled in with delivery time, delivery
driver name, signature and date as well as the person receiving the goods
signature and date received. Payment will be made in full at the time of delivery
and a “Paid In Full” stamp will be placed on the invoice to go along with the
driver’s signature. The driver signs out of the visitor’s log and enters current time.
Upon exit, the driver returns visitor badge and is walked out by security personnel.
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Products are then accepted in METRC and the inventory will be added to our
METRC integrated Point Of Sales system, Meadow.
The invoice is given to our bookkeeper to record. A digital copy is uploaded to
QuickBooks® online, and a hard copy filed in our office.
Employees will count new product shipments again and apply our Meadow point
of sale, batch specific, stickers with UPC barcodes. These products will be housed
in the secured storage vault organized by product type in alphabetical order.
Prior to transporting finished cannabis goods to TSC Fresno, LLC’s facility, the
licensed distributor’s electronic shipping manifest shall contain the following
information:
● TSC Fresno, LLC’s name and license number;
● The distributor’s name and license number;
● The names of authorized transport vehicle drivers and driver’s license
number;
● A list of the finished goods, including a description of the quantity
transported and any discounts applied;
● All unique identifiers associated with the cannabis goods;
● The time and location of departure;
● The time and location of expected arrival;
● The make, model, and license plate number of the transport vehicle; and
● Any other information required elsewhere by the State, County or Municipal
Cannabis Laws.
Point of Sale System
TSC Fresno, LLC is committed to clearly and accurately logging its sales activity
and will utilize Meadow® for its point of sale system to track and report on all
aspects of the business including, but not limited to, such matters as cannabis
tracking, inventory data, gross sales (by weight and by sale) and other information
which may be deemed necessary by the City or other regulatory bodies.
Meadow® is an all-in-one point of sale software system built to enable California
dispensaries to make sales, report financials, track inventory,
prevent loss, maintain compliance with California state and
local regulations, and ensure all business, customer and patient
data are protected and secure. With Meadow®, point of sale
data is backed up on multiple cloud-based servers and can be
remotely accessed 24/7 for maximum transparency and
security.
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In Meadow® all inventory and sales records are updated in real-time and
integrated with California’s track and trace system, METRC. Meadow’s team is
heavily involved in the California cannabis regulatory process and their expertise
ensures that our operations are always compliant and up to date.
TSC Fresno, LLC will have six socially distanced registers around the checkout
counter located on the sales floor. The TSC Fresno, LLC’s management team has
extensive experience with Meadow® and its many features, some of which we
co-designed at Purple Star and Elevated San Francisco.
Meadow® will be readily available to law enforcement and any other official
charged with enforcing the provisions of applicable law. Accordingly, law
enforcement may enter TSC Fresno, LLC’s Facility at any time during the hours of
operation without notice and inspect the location, records, as well as the
recordings and records maintained for seven (7) years in accordance with the
Medicinal and Adult Use Cannabis Regulation and Safety Act (MAUCRSA).
TSC Fresno, LLC company records will be protected from loss, damage, or
unauthorized use through Meadow’s software system. TSC Fresno, LLC’s point of
sale software is compliant with the State Unique Identifier and Track and Trace
Program (Chapter 6.5 of Division 10 of the California Business and Professions
Code). TSC Fresno, LLC will also maintain all other records in compliance with
Bureau Regulations.
TSC Fresno, LLC shall also maintain a current register of the names and the contact
information (including the name, address, telephone number and email address)
of anyone owning or holding an interest in TSC Fresno, LLC and separately of all
the owners, officers, managers, employees, agents and volunteers currently
employed or otherwise engaged by TSC Fresno, LLC and shall provide said lists to
any authorized regulatory body upon request.
TSC Fresno, LLC shall also maintain personnel records, including employee training
records, certifications, and training acknowledgements including METRC, OSHA,
and internal compliance training, as well as security personnel licenses issued by
the Bureau of Security and Investigative Services.
TSC Fresno, LLC shall maintain all shipping manifests generated through the track
and trace system.
In accordance with Section 26001 of the California Business and Professions Code
and Section 5409 of the Regulations, TSC Fresno, LLC will utilize Meadow® to ensure
Adult-Use customer do not exceed the mandatory as follows:
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● TSC Fresno, LLC shall sell no more than 28.5 grams of non-concentrated
cannabis in a single day to a single adult-use customer;
● TSC Fresno, LLC shall sell no more than eight grams or eight thousand
milligrams of concentrated cannabis as defined in Section 26001 of the
California Business and Professions, including concentrated cannabis
contained in cannabis products, in a single day to a single adult-use
customer; and
● TSC Fresno, LLC shall sell no more than six immature cannabis plants known,
commonly as clones, in a single day to single adult-use customer.
The records of TSC Fresno, LLC shall clearly and separately track adult-use
cannabis product inventory purchased and sales and disposal thereof to clearly
track revenue from sales of any adult-use cannabis from other services offered by
TSC Fresno, LLC.
TSC Fresno, LLC shall maintain an inventory record documenting the dates and
amounts of adult-use cannabis sold at the facility, and the daily amounts of adult-
use cannabis stored at the facility.
TSC Fresno, LLC shall keep a complete set of books of account, invoices, copies
of orders and sales, shipping instructions, bills of lading, weigh bills, bank
statements including cancelled checks and deposit slips and all other records
necessary to show fully the business transactions of TSC Fresno, LLC.
In accordance with applicable law, the original copies of its Commercial
Cannabis Permits issued by the State, City and County shall be posted in a location
readily visible to the public at all times.
All records must be identified as confidential and any disclosure shall be limited in
a manner that maintains the confidentiality of the information contained therein.
All records kept and maintained by TSC Fresno, LLC shall protect the confidential
information of the patron.
No changes should be made which make any entries illegible. TSC Fresno, LLC
shall notify law enforcement within twenty-four (24) hours if there is any concern
that an entry was altered or otherwise changed.
Meadow® reconciliation procedures are as follows:
● TSC Fresno, LLC shall reconcile the physical inventory of cannabis goods
with the records in the track and trace Meadow® database at least once
every thirty (30) days; and
● TSC Fresno, LLC shall conduct an audit and notify the City, County and the
Bureau and any other agency required under Applicable Law of any
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22% Vape Cartridges
10% Concentrates
10% Edibles
10% Prerolls
2% Topicals
2% Tincture
2% Capsules
1% Accessories
Delivery
All of TSC Fresno, LLC’s delivery vehicles will be company owned, insured, and
operated. We will launch with four delivery vehicles. All vehicles will be electric
and will be charged on premises. Vehicles will be unmarked and will not contain
logos or decals of TSC Fresno or anything else eliciting cannabis. The vehicles will
all be equipped with dash cameras and rear view cameras.
When a delivery request comes in through the Meadow® point of sale system, the
dispatcher will assemble the order. The dispatcher will call the customer to verify
their phone number, address, order and identity. Once this is verified the patron
will be given a time frame when the order will be delivered using Onfleet®.
Onfleet® is a logistics management and route optimization software with GPS
tracking. Using Onfleet® has allowed our delivery services to
operate efficiently, effectively and safely by informing customers of
their expected delivery time and tracking the orders in route.
Both the driver and dispatcher will double-check the order going
out and will sign a copy of the order receipt. This receipt will be kept
with the dispatcher and the order will be placed in a locked container. The driver
will take the locked container to the vehicle and will be tracked using OnFleet®.
Once the driver is at the delivery point, they will verify the items with the customer,
have the customer sign a copy of the receipt, and take payment. The driver will
drive back to TSC Fresno, LLC. Upon arrival at TSC Fresno, LLC’s facility, the driver
will deliver the payment and receipt to the dispatcher to process the transactions.
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2. SOCIAL POLICY AND LOCAL ENTERPRISE PLAN
Our combined decades of business experience have taught us well that strong
relationships with a happy team are beneficial to all. That starts with paying a living wage
and continues with offering opportunities for staff to grow in the workplace and to feel
valued.
History has proven that cannabis has been wielded as a tool to criminalize low income
communities and communities of color by creating an ongoing cycle of
disenfranchisement and imprisonment.
The failed War on Drugs has left a legacy in our communities that continues to plague
the victims of cannabis criminalization and future generations, perpetuating a schools-
to-prisons pipeline that continues to entangle our youth. Against the backdrop of
California’s adult-use cannabis legalization, the very communities most impacted by the
war on cannabis are finding themselves once again left behind, with fewer resources
available and more barriers to entry.
TSC Fresno, LLC seeks to be thoughtful in its hiring and operations such that it provides
opportunities where others do not. This includes recruitment targeted to communities and
populations in the Fresno area adversely impacted by the failed War on Drugs. Rather
than looking for traditional retail and/or cannabis experience, we will focus on identifying
individuals with drive, interest and dedication to learning and growing within our
company, and in turn we will provide them the tools they need to succeed in the industry.
We will partner with local organizations actively involved in these communities to recruit
employees and we will provide additional ongoing job skills training to these individuals.
TSC Fresno, LLC has adopted a policy goal to encourage local hiring and to provide
financial support for educational opportunities to support a sustainable local workforce.
A "local hire" is defined as an employee whose residence is within Fresno and greater
Fresno County. We anticipate hiring forty-three (43) new employees in our first year
(mostly sourced locally) and we pledge to make a good faith effort to ensure that our
workforce is at least 50% locally sourced. We will rely on local contractors for construction,
landscape work, security and marketing, among other fields to the greatest extent
possible.
TSC Fresno, LLC will provide educational job training, apprenticeships, compensation for
continuing education in the field, and will seek to promote from within. If there are
workshops or conferences staff wishes to attend to better their understanding of the
industry they will be encouraged and incentivized to attend.
Some benefits of bolstering local enterprise include but are not limited to:
● Ensures that tax dollars are invested back into the local economy;
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● Reduces the environmental impact of commuting long distances;
● Fosters community involvement; and
● Preserves local employment opportunities.
Living Wage
TSC Fresno, LLC is committed to advancing its employees, and that starts with a living
wage.
The starting wage for sales staff and delivery drivers will be hour, wages will range
from 130% to 300% of the minimum wage. In addition to monetary compensation, TSC
Fresno, LLC aims to cultivate the employees that help make it great by offering training
and career planning to every employee. Our managers will start at per year plus
benefits. We are dedicated to the growth of our employees not just because it’s the right
thing to do, but because it makes good business sense.
Employee Benefits
Health care, dental benefits and competitive leave plans will be provided to
management employees once past their probationary period. In addition, each
employee will be offered one paid day per month to perform volunteer work in Fresno.
We recognize the need for flexibility and for time off from work. Full-time employees will
be offered paid time off, sick leave, paid family leave, vacation time, maternal and
paternal leave, and more.
Additional employee benefits include:
● Generous employee discounts;
● Paid bereavement leave;
● Disability leave;
● Paid civic duties, including voting, jury duty, etc.; and
● Paid employee volunteerism.
Compensation, Training and Education
Education and training are the keys to success, and we want our employees to benefit
from their time with us. Our regular training programs will offer entry-level employees a
chance to grow and build their skill sets, making them more competitive in the
marketplace. We also want to grow our management team from within, creating
opportunities for entry-level employees to rise within the company.
At our existing operations, it is not uncommon for staff to grow through our ranks and take
their training to other retail establishments in the community. We are proud of our record
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of training a highly capable workforce that serves not only our operations but the City as
a whole.
Starting employee compensation is as follows:
● General Manager: starting salary;
● Store Manager: starting salary;
● Community Relations Director: starting salary;
● Operations Manager: starting salary;
● Inventory Manager: starting salary;
● Delivery Manager: starting salary;
● Sales Manager: starting salary;
● Floor Staff (Sales): /hr. starting wage;
● Receptionist: /hr. starting wage;
● Dispatcher: /hr. starting wage;
● Delivery Drivers: /hr. starting wage.
Social Policy Section 9-3316 (b) (1) of the Fresno Municipal Code
TSC Fresno, LLC is committed to meet or exceed the standards as outlined in Social Policy
Section 9-3316 (b) (1) of the Fresno Municipal Code by hiring one third of its workforce
(total annual work hours performed) from the following employee categories:
● Annual family income below 80% of average median income;
● Convicted for a cannabis related crime that could have been prosecuted as a
misdemeanor or citation under current State law;
● Lived in a low to moderate income census tract in the city for a minimum of three
(3) years;
● Veteran;
● Former foster home youth who was in foster care as a minor;
● Unemployed; and/or
● Receiving public assistance.
TSC Fresno, LLC will reach out to social organizations that assist with employment and can
provide qualified 9-3316 (b) (1) candidates.
If selected to receive a commercial cannabis business permit, TSC Fresno, LLC
understands that a condition of approval shall be to provide the City with ongoing proof
of compliance of this requirement.
Locally Managed Enterprise
In such a new industry, most California communities won’t have residents with both
business experience and experience with the cannabis industry. As Fresno takes this step,
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it’s critical to balance the needs of having a local team with a team that has experience
managing the stringent state regulations that protect communities from being overtaken
by bad actors involved in illicit activity.
We’re confident we’ll strike a perfect balance.
Most importantly, aside from specialists the remainder of our management team and
floor team will be recruited with an emphasis on Fresno residents, specifically seeking
candidates with who have resided in Fresno for at least one year prior to March 2, 2020,
and using our Fresno team members in the recruitment and hiring processes.
Community Relations
Bob Cook, our Community Relations Officer is a local with an extensive local business
background and history of philanthropic practices in the community. He is someone who
can bridge the non-profit and business sectors and ensure that everything we do fits
Fresno and helps us become a strong community partner.
Our Community Relations Officer, Bob Cook shall develop a city approved public
outreach and educational program for youth organizations and educational institutions
that outlines the risks of youth use of cannabis, and that identifies resources available to
youth related to drugs and drug addiction.
Bob will provide his name, telephone number, and email address to anyone that notices
problems associated with the business. Additionally, this information will be provided to
all businesses and residences located within one hundred (100) feet of the facility.
Employees and Responsibilities
Our locally recruited team will grow between years one and three as our positive
reputation increases our customer base. Our business plan for year one includes the
following 12 positions:
General Manager: Responsible for planning and day-to-day management of the facility
and its team, in coordination with the ownership team.
Operations Manager (4x): Responsible for the day-to-day operations and oversight, in
coordination with the general manager.
Inventory Manager: Responsible for compliance and management of all product
inventory as well as incoming deliveries.
Community Relations Officer: Responsible for managing our community presence and
serving as a single point of contact for community concerns and local initiatives.
Delivery Manager: Manages the delivery team and the delivery programs.
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Sales Manager: Responsible for ensuring compliance on the floor and with each sale,
managing staff on shift.
Sales Floor Staff (18x): Responsible for sales in compliance with all store policies.
Receptionist (3x): Responsible for check in procedures.
Dispatcher (3x): Responsible for collecting incoming delivery orders and coordinating
deliveries.
Delivery Driver (10x): Responsible for making deliveries to customers in a professional and
respectful manner, with a full commitment to safety in every aspect of the delivery
process.
Security Guard (contracted through a third party security firm): Responsible for
maintaining safety and security of the facility, assets, employees and patrons.
Labor Peace Agreement
TSC Fresno, LLC will have a total of 43 employees upon opening commercial operations.
We will have a Labor Peace Agreement in force prior to commencing retail operations.
The Agreement shall allow our employees to join or form a union without interference.
TSC Fresno, LLC shall provide a copy of the executed agreement to the Fresno City
Manager or designee(s). TSC Fresno, LLC understands that if such agreement is not
received, its application shall be denied, or our permit shall be revoked in accordance
with Section 9- 3321 of Fresno’s Code of Ordinances.
Workforce Plan
Aside from certain specialized management positions, TSC Fresno, LLC is confident that
the local labor market can supply the necessary skills and labor to allow it to fulfil its
requirements locally.
TSC Fresno, LLC is committed to hiring a minimum of 30% of its employees from Fresno,
with a target that a majority of employees will be sourced locally.
Our in-house training program allows us to identify employees with the skill set but perhaps
not the experience and develop them into qualified employees. This training will include
weekly product knowledge, inventory and management curriculum.
TSC Fresno, LLC will promote from within by matriculating employees from entry-level to
management through ongoing training, quarterly performance reviews and annual
meetings. To support continued growth, our employee apprenticeship program matches
entry-level employees with seasoned employees in order to provide support and to
facilitate a connected, communicative team. And, as the industry continues to evolve,
so too will our training.
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TSC Fresno, LLC is committed to paying a living wage to all of its employees.
TSC Fresno, LLC will serve as a Social Equity Business Incubator by supporting local
cannabis social equity businesses in the form of mentorship, training, equipment
donation, a percentage of shelf space dedicated to Fresno equity business products,
legal assistance, financial services assistance, and/or other technical assistance support.
Additionally, we will highlight one Fresno equity business per month by featuring them
predominantly on our sales floor and giving them access to provide an in-house
representative to showcase and talk about their product(s). We will rotate through
various Fresno equity businesses to allow for balanced exposure to the market.
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3. NEIGHBORHOOD COMPATIBILITY PLAN
Our choice of this location at 24-28 E. Shaw Avenue, Fresno, CA 93710 was intentional.
Our vision is for a destination retailer that is a good neighbor, helps achieve Fresno’s goals,
all without becoming a nuisance to surrounding properties.
Average daily traffic counts on Shaw at Blackstone are 28,856 eastbound and 28,696
westbound on Shaw (2015/2016) and 12,181 northbound on Blackstone 11,277 southound
(2015/2016), making it a highly trafficked and visible location.
Furthermore, the City has designated the Shaw/Blackstone Activity Center for
development of environments “geared toward pedestrian activity” with “a mix of uses
including retail, office and residential”, making it an ideal demographic location for an
upscale dispensary.
A successful retailer offers a combination of selection and value for which its customer
base is willing to travel, thus the close proximity to Highway 41 further enhances the value
of the location.
TSC Fresno, LLC is seeking a formula that supports Fresno’s goals of offering a service that
is in demand, without negatively impacting the City’s plans for a pedestrian-oriented
mixed-use corridor.
Noise, Light, Odor, Litter, Vehicles, and Pedestrian Traffic Nuisance Issues
There’s simply no substitute for the personal approach. We want to build strong
relationships before we open our doors. We’ll accomplish this by holding personal
meetings with each of the surrounding businesses to answer their questions one-on-one
and proactively address any concerns.
Next, we’ll hold multiple open meetings for the surrounding area to detail how our
business operates and give those neighbors the same opportunity. We’ll send invitations
to the vicinity to ensure everyone who wants to participate can.
Based on our experience and vision for this project, we’ve created a Community
Relations Officer position. Among their duties will be to regularly check in with neighboring
businesses and others in the community who raise any concerns. The Community
Relations Officer will also be designated as a single point of contact to ensure that any
complaints are recorded, addressed immediately, with a follow up to the person making
a complaint.
As the facility is located on a busy intersection and surrounded by commercial businesses,
we don’t see noise as a major issue, especially because we will control interior noise to
reasonable levels.
As we are using electric vehicles, and a dedicated parking space for incoming delivery
vehicles, we plan to minimize resulting noise and traffic.
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With the onset of COVID, we’ve all become more comfortable with having our everyday
needs delivered right to our front door. We’ll build on that by offering a safe and discreet
delivery service, reducing demand for auto and pedestrian travel to our brick and mortar
location and thus mitigating unnecessary traffic.
After dark, our lighting and 24/7 security will actually improve safety for the existing site
along with area businesses, and our lighting will be designed and constructed to carefully
fit the site without creating a nuisance for our neighbors. Security will ensure that no
loitering is allowed within fifty (50) feet of the premises.
Signage shall not be directly illuminated, internally or externally. No banners, flags,
billboards or other prohibited signs will be used at any time.
Litter management will be part of our day-to-day operations. In coordination with our
security and management teams, regular sweeps of the property before opening and
during the day will ensure that the site is clean of any debris or litter, including adjacent
sidewalks. As part of our proposed community give-back days for staff, we’ll participate
in existing neighborhood cleanup programs, and develop one for the immediate area
should the need exist.
In accordance with State regulations, we’ll only sell products in sealed packets, and no
product use is allowed on or near the property. All cannabis products will leave the facility
in an opaque bag. We’ll also install charcoal air filters and air-scrubbers to ensure air
quality in the building as well as an appropriate exhaust system.
We’re eager to join the neighborhood, and we’ll act accordingly.
Neighborhood Responsibility Plan: Managing Nuisances and Impacts on Neighbors and
the Surrounding Community
Our experience and vision for the project informed our decision to locate at the
intersection of Shaw and Blackstone. There are no residential neighbors and our
projected traffic and focus on an increasing emphasis on delivery won’t impact
neighboring uses. Our security system and staff, plus our retail operation, will add camera
systems and security guards that will enhance security for surrounding properties. We will
be a partner in community safety with our neighbors and the Fresno Police Department.
Much of our vision comes from lessons learned. By choosing this location and multi-tenant
environment, we’re able to remove or minimize some of the vulnerabilities inherent to
retail cannabis, under the watch of security guards and 24-hour camera monitoring.
By creating a Community Relations Officer position, we’ll seek input, anticipate concerns,
address them, check-in regularly and re-tool our management plans should needs arise
to ensure our goal of being a good neighbor.
Odor Mitigation
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We understand that air quality and odor control are critical to our business. From
achieving a balanced environment for storage of our product, to creating a safe and
healthy environment for our customers and employees, and preventing disturbance to
our neighbors with undesirable odors; it’s a concern we don’t take lightly.
TSC Fresno, LLC’s HVAC system will have zoned controls for the different areas and uses
in the facility. Critical product areas like storage rooms and distribution will be
temperature and humidification controlled, with higher filtration efficiencies and UV-C air
disinfection systems to reduce the chances of transferring powdery mildews and other
mold, bacteria and virus contaminants. The premises will have negative air pressure
which will keep any potentially noxious air from escaping.
From the sensitive areas to the general business areas, the HVAC supervisory control
system will provide a controlled and efficient air conditioning strategy that will aim to
exceed all NAFA and ASHRAE design parameters. Odor control will be implemented
through balancing the interior environment for minimal and direct venting of air
exchanges through HEPA, HEGA and air oxidation purifiers for a higher degree of odor
control than the typical carbon loaded air scrubbers.
TSC Fresno, LLC will meet and in many areas exceed the standards set by City and
County Cannabis Ordinances, California Labor Code §§ 6300 et seq., and Title 8,
California Code of Regulations §§ 332.2, 332.3, 336, 3203, 3362, 5141 through 5143, 5155,
and 14301, as published in the COSHA Policy and Procedures Manual C-48, Indoor Air
Quality as applicable to other facilities.
Pursuant to State of California regulations California Energy Code, Section 120.1(b)(2),
mechanical ventilation will meet 0.20 cubic feet per minute (“CFM”) per square foot of
conditioned floor area for retail spaces, and 0.15 CFM for all other anticipated uses. Since
existing State air quality regulations do not contain provisions specific to cannabis
businesses, TSC Fresno, LLC will comply with these general State standards when
designing the ventilation systems and air filtrations systems for the entire facility.
TSC Fresno, LLC’s air treatment system will be professionally installed and properly
maintained to ensure cannabis odors are not detectable outside of the facility or by
adjacent properties or create a public nuisance.
Team members shall be directed to immediately report any odor problems to
management who will take corrective action, implement upgrades to the system,
upgrades to the facility or to the internal handling process of product within the facility
to further deter odors.
Identifying Sources of Odor
Our proposed project is unlikely to generate significant odor of any kind. Per State
regulations, all cannabis products will be delivered in final, packaged form as required
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by California state regulations. Our aggressive plan to maintain a clean parking lot, our
contract with a proven waste vendor in the cannabis sector and our track record all
serve our preventive approach to odor management.
Odor Control Devices and Techniques
In compliance with State law and in keeping with our core principles, we do not sell or
maintain an inventory of unpackaged or unsealed cannabis products. Our internal
controls will prevent product packaging from damage, and our odor management plan
will address any issues immediately.
To ensure compliance, an exhaust and ventilation system shall be utilized to prevent
odors from impacting neighboring parcels or creating a public nuisance. Furthermore,
the facility’s operations shall not create dust, noxious gasses, odor, smoke, unsafe
conditions, or other impacts that create a public nuisance or adversely affect the health
or safety of the nearby residents or businesses.
During active construction of tenant improvements, TSC Fresno, LLC will ensure that all
practical and reasonable measures are taken to ensure no dust, odors or unsafe
conditions are created.
The industry standard for air filtration regarding cannabis odor calls for an activated
carbon filtration system, photo catalytic oxidation (PCO) or a similar air-scrubber system.
These systems greatly reduce, and often eliminate, the odors that can be associated with
cannabis products. These filtration systems also help to remove other air impurities that
can be generated within this type of facility and ensure that untreated air is not vented
directly outside. For the proposed facility, the configuration and design of the filtration
system will be finalized during the building permit phase to allow for City input, thereby
ensuring that the proper system is utilized. The filtration system ultimately installed will
ensure that odors from cannabis are mitigated in the following locations:
● off-site;
● adjacent properties; or
● any public rights- of-way.
As odor is one of the most significant potential impacts to the surrounding area, we have
developed specific protocols to monitor, measure and mitigate these potential impacts.
Odor Complaint Procedures
It will be the responsibility of managers to log and respond to odor complaints. Should an
odor complaint be filed, the manager will then perform the following compulsory steps:
Record the complaint within and ongoing database file, filling out all appropriate
fields including:
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● Date and time of the complaint;
● Contact information of the individual that identified the odor (“Complainant”);
● Date, time and frequency of the noted odor emission; and
● The distance from the building that the odor can be detected and/or
approximate location of odor location.
Following recordation of the complaint, the manager will take all necessary steps to
remedy the situation.
Once the odor is controlled:
● The outcome of the inspection of the incident, including confirmation of no further
odors outside and fully effective odor control equipment and procedures will be
documented, including, the nature and date of any corrective action that was
taken in the course of the inspection;
● From there, the manager will check existing air filters and see if they should be
replaced. If they do need to be replaced, replacement filters will be on hand for
us to change out immediately. We will order a set of replacement filters to replace
our back up filters the day we install the backup filters.
● Other measures may be taken including using air fresheners installed near
doorways to the outside as well as essential oil diffusers (please note that these
diffusers will not contain cannabis/THC/CBD);
● A follow-up call or email will be made with the Complainant to describe which
measures were taken to remedy the issue and the Complainant shall be advised
that should the problem persist, to feel free to reach back out; and
If the issue persists, then research will be made into upgrading the air filtration equipment
and then have the existing system replaced.
TSC Fresno, LLC’s Odor Management Plan
The following air quality management plan demonstrates that air circulation resulting
from TSC Fresno, LLC’s operations will not impact our employees’ health and welfare nor
cause a nuisance for surrounding businesses and outdoor areas. Our proposed project is
unlikely to generate odor of any kind. All cannabis products will be delivered in final,
packaged form as required California state regulations.
All packaging shall:
● protect the product from contamination;
● be tamper evident and sealed so the contents cannot be opened without
destruction of the seal; and:
● be child resistant as stipulated by the California Department of Public Health
Code, Section 40415.
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The scope of our proposed project includes receiving, storing and selling packaged
products in their final form only. It is improbable that any onsite product will emit odor.
Should there be any odor, TSC Fresno, LLC will employ methods to prevent odors
emanating from the storefront retail facility from being detected either inside or outside
the facility.
TSC Fresno, LLC will not be conducting any cultivation, testing, packaging, extraction or
distribution, and no noxious fumes or gases will be released. TSC Fresno, LLC will not permit
consumption on or around its facility.
TSC Fresno, LLC will use a carbon charcoal scrubber to remove contaminants and
impurities using chemical absorption to prevent odor from escaping the facility in
keeping with best practices currently employed in effectively neutralizing and mitigating
odor from other industries.
TSC Fresno, LLC will be responsible for the development, implementation and
maintenance of the Odor Management Plan. This includes maintenance of all records
relating to Odor Management including system installation, maintenance, equipment
malfunctions and deviations from the plan.
We will verify the effectiveness of the air quality management system weekly by physically
inspecting the system by listening for the sound of the system, visually ensuring the lights
are on and the system is functioning and verifying there is no odor. We will further log that
the system has been checked weekly in an odor control maintenance log.
Staff Odor Training
All TSC Fresno, LLC employees shall be trained on how to detect, prevent and remediate
odor inside and outside of our facility and all corrective options outlined herein. Should
complaints about objectionable off-site odors be received those shall be recorded and
staff will be trained to take the following steps:
● Investigate the likely source of the odor;
● Utilize on site management practices to resolve the odor event;
● Take steps to reduce the source of objectionable odors;
● Determine if the odor traveled off-site by surveying the perimeter and making
observations of existing wind patterns; and
● Document the event for further operational review.
If staff is unable to take steps to reduce the odor-generating source, they are to
immediately notify the on-duty manager who shall determine a solution as outlined in the
Odor Management Plan. If necessary, this may include engaging a licensed certified
engineer to review the issue and make recommendations for corrective action(s).
In addition to reactionary protocols, TSC Fresno, LLC will regularly inspect and maintain
its air filtration system to ensure that the odor mitigation system remains functional. Staff
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will be trained in procedures and protocols for air quality and odor control, including
procedures to implement when odors above baseline are detected, appropriate
emergency response procedures for potentially harmful or noxious odors, and best
practices for minimizing the release of odors outside the facility or into the retail area.
The odor mitigation systems and plans will be updated regularly to maintain consistency
with accepted and best available industry-specific technologies designed to effectively
mitigate cannabis odors.
Waste Management Plan
The City of Fresno has every right to be wary of potential issues resulting from cannabis
waste.
In order to manage any generated waste, TSC Fresno, LLC has adopted the following
procedures:
Identifying
The types of cannabis and cannabis products that warrant disposal are returned
products, products that have reached their expiration date, products that have been
damaged, and/or products that are defective. The manager of the dispensary will be
trained on the specific waste management plan for the facility and how to execute this
plan.
Managing
Cannabis products which have been identified for disposal will all be denoted within the
Meadow® point of sale system as well as in Track-in-Trace. From there, the identified
products will be kept in a separate, locked receptacle in the inventory room. The locked
receptacle will have a camera, which will be backed up for at least 90 days, pointed at
it at all times.
Any and all cannabis and cannabis products that we will dispose of will be held in its
original state and quarantined for a minimum of 72 hours. Cannabis and cannabis goods
will be disposed of in accordance with all applicable waste management laws, including
but not limited to, Division 30 of the Public Resources Code.
Disposing
Destruction of cannabis goods prior to disposal will be done in accordance with the
BCCTR Chapter 1.7.5054 and recorded on video. Cannabis and cannabis goods will be
disposed of in accordance with all applicable waste management laws, including but
not limited to, Division 30 of the Public Resources Code. In order to properly dispose of
cannabis and cannabis goods, the processes laid out in the BCCTR Chapter 1.7.5054(d)
8
will be followed. Those actions include, at a minimum, removing or separating the
cannabis goods from any packaging, or container, and rending it unrecognizable and
unusable. Vape cartridges will also be made unusable.
Storage Until Removal
Storage of the destroyed cannabis and cannabis products (cannabis waste), as well as
other garbage and refuse will be kept in a separate and distinct locked receptacle
where only management has access. When it comes time for the cannabis waste mixture
to be removed on the seventh day, management will dispose of the cannabis waste
mixture. Garbage will not be accumulated over seven calendar days. Once the
cannabis waste has been disposed of, the onsite manager will update Meadow® and
Track-and-Trace of that date and time.
Excess Product
Should the dispensary have an excess amount of product, either a sale (as acceptable
by the State and the City of Fresno) will be held in order to push the product. If the
quantity is too great, a deal will be made with the vendors that provided the product to
take it back for the time being.
Because TSC Fresno, LLC is a dispensary and not a manufacturer/cultivator, we will not
produce any hazardous waste.
TSC Fresno, LLC will be using Republic Services for its non-cannabis
related waste removal. We only have one planet and it’s important
to make every effort in reducing litter and pollution. Our dispensary
will have both trash and recycling bins in as many places as
possible including (but not limited to) the retail floor, individual offices, break room, etc.
Recycling bins will be shaped for the use they are intended for. We will have paper
recycling bins with a thin slot for papers, bottle-shaped recycling bins, and a standard
trash can. Staff will be highly encouraged to refrain from bringing in single-use cutlery,
bottles, and other single-use eating containers.
For cannabis-related waste removal, TSC Fresno, LLC will be using
GAIACA, a full-service solution for cannabis operators in meeting
local, State, and Federal requirements pertaining to compliant
cannabis waste management.
Regulatory compliance can be confusing and unclear, especially in a new, burgeoning
industry such as cannabis, making regulatory compliance of utmost importance. Having
serviced all facets of the industry from cultivators, manufacturers, distributors, retailers and
testing labs, GAIACA has solutions to make the regulatory compliance an easy and clear
9
process. GAIACA handles all the hard work with cannabis waste, so operators can focus
on what they do best.
1
4. SAFETY PLAN
TSC Fresno, LLC’s emergency management protocols are modeled after our experience
in our other retail operations and will address all areas related to emergency
management including but not limited to:
● Fire Prevention
● Fire Extinguishers
● Accident and Incident Reporting Procedures
● Emergency Medical Response Procedures
● Evacuation Procedures
● Record Maintenance
● Training and Evaluations
Prior to commencing formal operations, TSC Fresno, LLC shall combine all protocols into
a comprehensive emergency action plan including:
● Procedures for emergency evacuation, including type of evacuation and exit
route assignments (29 CFR 1910.38(c)(2));
● Procedures to be followed by employees who remain to operate critical
operations before they evacuate (29 CFR 1910.38(c)(3));
● Procedures to account for all employees after evacuation (29 CFR 1910.38(c)(4));
● Procedures to be followed by employees performing rescue or medical duties (29
CFR 1910.38(c)(5));
● Means of reporting fires or other emergencies (29 CFR 1910.38(c)(1)); and
● The name or job title of every employee who may be contacted by employees
who need more information about the plan or an explanation of their duties under
the plan. (29 CFR 1910.38(c)(6)).
By instituting OSHA’s required emergency action plan and incorporating its elements in
an effective emergency management program, TSC Fresno, LLC will take a proactive
stance towards improving customer and employee safety and reducing the impact from
an emergency situation.
The elements of the plan include:
Fire Prevention
TSC Fresno, LLC’s facility shall comply with all local fire code requirements. A fire
inspection will occur at least once per year by the local fire department in conjunction
with TSC Fresno, LLC’s third-party fire consultant Matthew S. Tarr FPE of Fire Safety Solutions.
The facility is not sprinklered but shall be provided with automatic smoke detection as
required by the California Fire Code and shall be monitored at a remote central station.
2
The smoke detection system shall be monitored twenty-four seven (24/7) by the same
licensed central station that will be monitoring TSC Fresno, LLC’s security system, First
Response Monitoring Center, Inc. The security system will use an array of sensors and
detectors to monitor the facility.
Photoelectric smoke sensors shall be attached to the security alarm system throughout
the facility which detects smoke and fire. The onsite physical alarm system shall monitor
each zone with up to eight sensors to monitor environmental variables including smoke
and fire. These sensors will create a system notification (alarm) when fire and/or smoke
are detected.
Required fire separations between various operational areas within the facility shall be
provided and maintained as required by the California Fire Code and California Building
Code.
All exits shall comply with the California Building and Fire Codes and shall be maintained
operational at all times. Exit doors shall not require special knowledge to open and shall
not be secured with surface mounted deadbolts. All interior passage doors shall be rated
for the type of construction and shall not be held open with any type of device when
part of a required fire separation. When more than one exit is required, exits shall be
provided with an illuminated exit sign that is readily visible from any direction of travel.
Staff, visitors, vendors, and contractors shall exit the facility using the appropriate exit and
in concert with security measures and protocols.
TSC Fresno, LLC shall perform regular inspections of all fire related systems and equipment.
All systems and equipment shall remain in compliance with applicable Local, State, and
National standards. Records of inspections shall be maintained and kept on sight for Fire
Department review.
First Response Monitoring Center, Inc. Contact:
Michael Matson, Jr.
First Response Monitoring Center, Inc.
8401 N. Fresno Street
Fresno, CA 93720
(855) 490-9100
Fire Safety Consultant Contact:
Matthew S. Tarr, FPE
Owner
Fire Safety Solutions
1405 E. Omaha Avenue
Fresno, CA 93720
(559) 274-3925
4
When a major medical emergency occurs, employees will be trained to dial 911
immediately and take detailed steps as defined in the emergency action plan.
Accident and Incident Reporting Procedures
TSC Fresno, LLC encourages all employees to report accidents of any kind, no matter
how small. Accidents involving minor injuries (i.e. small cuts, bruising) are not required to
be reported to the company (although they can be). However, any accident involving
more serious injuries or that require investigation or action from the company must be
dutifully reported. Employees are required to report any of the following incidents which
occur on facility premises:
● Fatalities;
● Damage to the head, face, or skull;
● Damage to the senses (i.e. loss of hearing, loss of sight);
● Incapacitation or otherwise serious injury to any limbs (i.e. paralysis or amputation);
● Damage to the skin (i.e. serious cuts, bruising, or burns);
● Injuries to the spine, back, or ribcage;
● Loss of consciousness or injuries to the nervous system (i.e. electrocution,
hypothermia);
● Poisoning or contamination from hazardous substances;
● Any injury resulting in hospitalization.
Especially in cases where an employee requires medical care, reporting an accident is
imperative as insurance benefits may require investigation.
Employees are also required to report incidents in which an injury may not have
occurred but could be potentially dangerous in that respect if repeated. These include
but are not limited to:
● Explosions;
● Slippery surfaces;
● Water or gas leaks;
● Inadequate insulation of circuits;
● Collapses of walls, ceilings etc.;
● Breaking of window glasses or frames.
Emergency Action Plan
TSC Fresno, LLC understands and appreciates that smooth operations require well-
crafted contingency plans and a staff well-trained in their execution. Under the
leadership of its third party consultant and with input from appropriate, local agencies
and enforcement authorities, TSC Fresno, LLC shall develop and implement its
comprehensive “emergency action plan” to cover various contingencies such as
5
evacuation, shelter in place and lockdown procedures in the event of an area wide
emergency.
The emergency action plan will include contingencies for non-security related
emergencies such as medical emergencies, bomb threats, fires, explosions, and
weather-related disasters to ensure an appropriate and orderly response. This will prevent
non-security related emergencies from becoming aggravated security emergencies as
well. Emergency procedures and emergency contact numbers will be provided in writing
to all employees and posted prominently in all areas of the facility.
Cal-OSHA 30-hour General Industry Outreach Course Training
In accordance with Section 26051.5(11)(A) of the Business and Professions Code, as may
be amended, TSC Fresno, LLC will employ within one year of receiving or renewing a
commercial cannabis business permit, one supervisor and one employee who have
successfully completed a Cal-OSHA 30-hour general industry outreach course offered by
a training provider that is authorized by an OSHA Training Institute Education Center to
provide the course.
Fire and Medical Employee Training Protocols
The facility shall have a written and posted emergency action plan that shall be reviewed
at least annually by all staff personnel. Training on emergency systems shall also be
conducted annually with all staff; new hires shall be trained in emergency systems and in
their individual role within the emergency plan at time of hire.
6
Elements within the plan shall include:
● Emergency personnel names and contact information;
● Evacuation routes;
● Local Public Safety business and 911 phone numbers;
● Utility contact numbers;
● Emergency reporting and evacuation procedures;
● How to respond to medical emergencies;
● How to respond to fire emergencies;
● How to respond to extended power outages;
● How to respond to chemical spills;
● How to handle telephone bomb threats;
● What to do during severe weather or natural disasters; and
● How to manage critical operations in any situation.
7
Safety is an uncompromising priority at TSC Fresno, LLC.
Professional Fire Prevention and Suppression Consultant Assessment
1
5. SECURITY PLAN
1
6. LOCATION
24-28 E. Shaw Avenue, Fresno, CA 93710
Rentable Sq. Ft.: 2,632
APN: 418-080-16
Zoning: C-6 Heavy Commercial
24-28 E. Shaw Avenue is part of a larger 5,065 sq. ft. retail strip mall on the northeast corner
of Shaw Avenue and Blackstone Avenue, approximately one fifth of a mile west of CA41.
Both Shaw and Blackstone are major commercial thoroughfares. The site is surrounded
by retail and commercial buildings. There is a VA hospital across Shaw and to the east
of the site and a residential neighborhood to the west of Blackstone.
The site has favorable visibility from both Shaw and Blackstone, and significant traffic on
both avenues (although Shaw is by far the busier).
Vicinity Map
Site Plan
2
Elevation Drawing
Owner’s Authorization Letter and Notary Statement
3
4
5
Exterior Photos
Premises (Labeled by Intended Use)
6
Parking Spaces
Premises with Adjacent Uses
7
8
Parcel Map
“As Built” Plans
9
As built plans are included in the Addendum.
1
7. COMMUNITY BENEFITS AND INVESTMENTS PLAN
It’s easy to make promises in an application about what one might do; it’s far better to
show results. Our track record at our established stores shows a deep commitment to the
communities we serve, and it’s never been just about financial contributions, it's about
becoming a part of the fabric itself.
We give our time, talent and resources to benefit San Francisco’s underserved
neighborhoods in many ways. We make direct contributions to established non-profits
that serve without wasteful overhead, where we know the money is going directly to
people in need. We take on personal responsibility to ensure after-school and mentoring
programs get food delivered so they can take that off their list of concerns. Store-funded
community give-back days give our team the opportunity to feel the joys of personal
involvement in making change.
We have proudly partnered with and supported AGUILAS, The Shanti Project, LGBT
Center, Breast Cancer Emergency Fund, Asian Pacific Americans Community Center,
United Playaz, The Way Project and The Success Center.
We've donated to and worked multiple "Gun Buy Back" events. Participated in
purchasing and distributing turkeys for Christmas, backpacks for underprivileged youth,
helmets for a local youth football team, toys for Christmas, books and scholarships for
underprivileged teens entering college and summer camp programs for underfunded
nonprofits.
We are also the biggest donor of a day called "Family Day". Family Day is a day where
a very underserved community, near Elevated San Francisco, in San Francisco can come
together, put differences aside and get along. This event hosts a car show, carnival
games, food, live music, face painting, jump houses and a petting zoo.
We have assisted in the equity goals of San Francisco by leading workshops, hiring,
guiding and mentoring equity qualified applicants as well as donating to organizations
that have specific programs tailored to these individuals.
Local Outreach
But that’s San Francisco and this is Fresno. Two cities that are separated by three hours
drive time and worlds away. So, we want our outreach effort to be guided by a local,
someone who knows the community’s real needs, knows the people, and understands
the culture. Someone who can help us be part of the fabric of Fresno and Fresno County,
because they already are.
In creating a Community Relations Officer post that is dedicated to this store, we’ll be
able to hit the ground running and help us educate, give back, anticipate need and
2
respond, and we’ll give the Community Relations Officer ample budget to do the work
right.
Commitment to Community Programs
We’re making a commitment to dedicate no less than one percent (1%) of our gross sales
to community programs. We’ll fund education and outreach programs directed
specifically at youth related to the risks of addiction to cannabis, drug addiction and
prevention, and we’ll do so at a meaningful level. We’ll also develop targeted outreach
to at-risk adults focused on prevention and treatment. We’ll also direct part of this
commitment to feed directly into the Freno Community Reinvestment Fund.
Employee Engagement
We’re also adapting our employee engagement program to fit here in Fresno. Each
month, every employee will be given one day to volunteer in the community, and we’re
leaving the choice of non-profit to them, so they feel personally invested, and able to
choose a program that’s meaningful to them. As we expect the bulk of our hires to be
Fresno residents, we see plenty of opportunity to make a difference as a team.
We don’t want to reinvent the wheel as we engage with the community. We want to
partner with existing organizations that are doing the work already.
Local Partnerships
As a member of the local business community we feel that it is important for us to reach
out and engage firms in our industry that we can collaborate with and share resources,
knowledge and expertise to ensure that the entire sector remains healthy and
connected.
To this end, we have already entered into letters of intent with two Fresno-based
companies. The Glass Lobby is a local retail applicant with no regulated retail
experience, we have entered into a preliminary agreement to supply them with
operational expertise based on our experience and proven skillset.
A second business, The Apiary will be assisting us with local sourcing by supplying us with
local grown and manufactured cannabis goods from their own facility as well as
procurement from other local venders through their network. They are from Fresno and
have the local knowledge and relationships we aim to gain by this partnership being we
are not from the area.
TSC Fresno, LLC strives to be integrated into the Fresno business community, and one of
the first steps toward that goal is by our agreements that support local businesses and
suppliers.
3
Sourcing locally and marketing local products not only helps the equity applicant, but
also gives TSC Fresno, LLC a strategic advantage with respect to inventory access and
availability in a highly regulated industry. TSC Fresno has demonstrated such commitment
through the following LOI’s:
4
Local Non-profits
Homelessness is a key priority for TSC Fresno, LLC and we’ve identified Poverello House as
a likely recipient of funding geared toward providing services and dignity to the homeless
population. Our experience in San Francisco has shown us that the current methods of
managing homelessness aren’t working. We want to be part of the solution that includes
being real about the connection between addiction and homelessness in portions of
that population.
We’ve also identified two local organizations that appear aligned with our interests to
support organizations that work with youth in underserved communities; Barrios Unidos
(https://fresnobarrios.org) and CenCal Mentors (https://www.cencalmentors.com).
Community First Plan
5
TSC Fresno, LLC’s core principle is “community first” and our community and economic
benefit plan embodies that value, including:
● Community investment fund that receives 1% of TSC Fresno, LLC’s gross sales;
● Community Relations Director that will direct community funding, advise the
company’s operations and inform community benefit efforts;
● Focus on underserved youth;
● Paid employee volunteerism;
● Supporting local businesses and the creation of local business partnerships;
● Commitment to local hiring;
● Social equity in hiring;
● Meaningful benefits and career advancement opportunities;
● On-going employee education and training;
● Community outreach and engagement, including open houses, email newsletters
and neighborhood canvassing to create an open dialogue; and
TSC Fresno, LLC believes that expungement clinics and outreach services create positive
change in the community and will actively seek opportunities to provide support to
credible organizations seeking social justice with a focus on disadvantaged and at-risk
youth.
We envision funding successful DARE-type programs that already exist and helping them
get delivered by addiction and public safety professionals. We believe in the work they’re
doing.
We look forward to dialogue and providing support to Fresno CRF in their efforts to
understand income and opportunity gaps and to address inequality in our current
economic system.
As the Fresno CRF’s vision is aligned with TSC Fresno, LLC’s we look forward to providing
financial support to initiatives supporting local cannabis equity businesses.
Beyond that guidance, we’d like to turn decisions over to Bob Cook, our Community
Relations Officer, prior to finalizing our formal community and economic benefit plan.
Our Facility and Our Neighbors
In terms of our facility, and the footprint it leaves on Fresno, TSC Fresno, LLC is committed
to infusing sustainable design, construction, and operating practices to its facility by
employing all available “green practices”.
TSC Fresno, LLC will implement, to the best of its ability, the following sustainable practices
into its construction and design plans to minimize any potential negative environmental
impacts from construction and operations.
6
TSC Fresno, LLC will encourage alternative modes of transportation to minimize its carbon
footprint, including human-powered transportation (i.e. walking or biking), partially
employer subsidized public transit, rideshare options, compressed workweeks, and
carpooling.
TSC Fresno, LLC employees will be incentivized and encouraged to utilize public
transportation or non-automotive transportation to reduce carbon emissions.
Furthermore, information regarding public bus routes will be provided to employees.
TSC Fresno, LLC will offer reasonable reimbursement for the use of public transportation
and incentives for carpooling.
In doing so, TSC Fresno, LLC will minimize its “carbon footprint,” while reducing the
neighborhood of additional parking burden.
Furthermore, TSC Fresno, LLC will utilize electric delivery vehicles which will be charged
on site.
The design of the dispensary requires security protocols that limit the use of windows for
natural lighting, however, when lights are utilized, TSC Fresno, LLC will strive to use LED and
other energy- efficient bulbs to minimize strain on energy sources.
TSC Fresno, LLC will do its part to help conserve California’s precious water resources. To
that TSC Fresno, LLC will strive to use low-flow plumbing fixtures, drought-resistant
landscaping, proper irrigation systems, and best management practices (“BMPs”) for
water use.
In an effort to reduce greenhouse gas emissions, TSC Fresno, LLC will fully comply with
State requirements mandating commercial recycling in accordance with Assembly Bill
341 Chapter 476, Statutes of 2011) and Senate Bill 1018.
A list of recyclable products will be posted near each waste bin to encourage employees
to implement BMPs and comply with TSC Fresno, LLC’s internal zero-waste
policy/objective.
A co-benefit of increased recycling is reduced methane emissions at landfills from the
decomposition of organic materials. Use of composted organic materials also provides
environmental benefits such as carbon storage in soils and reduced use of fertilizers,
pesticides, and water.
Clean Green Certified
As part of its mission to ensure green business practices throughout its facility operations,
TSC Fresno, LLC will have a strong preference towards working with and obtaining
cannabis products from Clean Green Certified cannabis operators to the extent possible.
7
TSC Fresno, LLC will continually update its sustainability practices and cannabis operation
methods to meet or exceed then-current requirements and standards.
The Clean Green Certified program, modeled after the USDA National Organic Program,
provides a means of ensuring environmentally clean and sustainable practices within the
cannabis industry.
The Clean Green Certified program is comprised of four parts:
● Legal Compliance Review;
● Review of Grow Practices;
● Agricultural Crop Inspection; and
● Environmentally Clean and Sustainable Methods.
The program helps to allow customers and licensed supply chain operators to distinguish
the high quality of the product from others in the industry. TSC Fresno, LLC desires to
continue to distinguish itself from its competition by going beyond the minimum levels
required by law in ensuring the best and most environmentally friendly products and
processes.
The Clean Green program reduces any negative environmental impacts of growing
cannabis crops, ensures legality and safety, and regulates which chemicals are used in
cannabis processing to ensure clean products. In curating its menu TSC Fresno, LLC aims
to obtain Clean Green certified products to the extent possible sourcing them from
Fresno County or surrounding areas.
Public Health Outreach and Educational Program that Outlines the Risk to Youth and
Identifies Resources Related to Drugs and Addiction
In an effort to develop a plan for public outreach that curbs youth-related drug and
alcohol addiction, TSC Fresno, LLC’s ownership reached out to former City of Fresno
employees who have extensive experience with the City’s fight against the ongoing
youth drug and alcohol issues that exist within the city.
TSC Fresno, LLC identified multiple cohorts within the City of Fresno that suffer from
differing forms of addiction. Examples of these cohorts are as follows:
Lower-income parts of the City have a disproportionately large number of liquor stores
per capita. This ratio reflects the type of addictions plaguing socio-economic challenged
portions of the city of Fresno.
In more prosperous portions of Fresno, pharmacy-to-resident ratios are similarly large.
Again, this reflects the Opioid epidemic affecting more socio-economic advantaged
areas of the City.
8
For TSC Fresno, LLC to develop a plan that results in actual improvements in total social
welfare for the community, a targeted approach is being developed. Currently, we are
in the process of assessing a geographically advantageous approach to dealing with
various youth addictions in targeted parts of the city.
We plan to present a more detailed analysis and plan of action during the interview
process as developing a thorough plan requires significant communication with leaders
of youth communities, which is necessary in developing a hyper-localized plan of action.
Fresno Community Reinvestment Fund
To demonstrate our commitment to the community, TSC Fresno, LLC will be making a
monthly contribution of per month to the Fresno Community Reinvestment Fund.
We believe that a combination of financial resources and guidance can help develop
Fresno's social equity participants operate and thrive in a highly competitive market,
while establishing strong local support between industry participants.
Utilizing Vacant Buildings, Brownfields Land, or Blighted Areas of the City for the Business
While the subject location is by no means a depressed or blighted area, in anticipation
of TSC Fresno, LLC’s permit approval, the owner of Landmark Plaza has undergone
extensive exterior renovations to improve the quasi-blighted condition of the property.
TSC Fresno, LLC
Addendum
Table of Contents
Financials: Assumptions 1
Financials: Capital Expenditures 2
Financials: Customer Count Projections 3
Financials: Revenue Projections by Month 4
Financials: Consolidated Profit and Loss Statement 5
Financials: Cash Flow Analysis 9
Financials: Balance Sheet 13
Financials: Headcount 17
Architectural Drawings 21
Meadow Letter of Intent 29
Gaiaca Waste Management Plan Letter 30
First Response Monitoring Security Hardware Itemized Quote (Page 1)32
First Response Monitoring Security Itemized Security Equpment Quote (P. 1-2) 33
Fresno County Private Security Bid Proposal 35
Fresno County Private Security Post Orders 58
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11/25/20
TSC Fresno LLC
24 E Shaw Ave.
Fresno, CA 93710
RE: Letter of Intent for Inventory Control of Services for TSC Fresno LLC, for a licensed commercial
cannabis dispensary located at 24 E Shaw Ave.
Dear City of Fresno,
Meadow provides sophisticated and secure technology solutions for the California state-legal cannabis
industry. Meadow is an all-in-one point of sale software system built to enable California dispensaries to
1) make sales, 2) report their financials, 3) track their inventory and prevent loss, 4) maintain compliance
with California state and local regulations and 5) ensure all business, customer and patient data is
protected and secure.
The Meadow system offers advanced, industry-leading Metrc Track and Trace workflows with 100%
accurate and reliable inventory. Our secure and reliable software keeps data encrypted and safe.
Meadow keeps detailed records in compliance with state and local regulations.
Built in California, for California compliance since 2014, our regulatory expertise simplifies compliance
requirements and streamlines workflows, ensuring dispensaries remain compliant with the Medical and
Adult-Use Cannabis Regulation and Safety Act beginning January 1, 2018.
This Letter of Intent confirms Meadow’s intentions to enter into a business agreement with TSC Fresno
LLC to provide software services to satisfy all California and Fresno reporting, regulation, and
compliance guidelines for a cannabis retail business, should TSC Fresno LLC become a licensed
dispensary in Fresno.
Thank you for considering Meadow. We are here to help support your business and look forward to
formalizing an agreement to be your software service provider after you receive your license to operate.
Best,
David Hua
CEO & Co-Founder
david@getmeadow.com
TSC Fresno, LLC Addendum 29
November 30, 2020
Mr. Victor Nguyen Via email:
Chief Executive Officer victor@elevatedsf.com
TSC Fresno, LLC
2525 Phelps Street
San Francisco, CA 94124
415.990.0857
RE: Non-Hazardous Waste Management Plan for the TSC Fresno Cannabis Retail Dispensary
Located at 24 E Shaw Avenue in Fresno, California
Gaiaca Project No. 2007-201130-WMP
Dear Mr. Nguyen,
It is to Gaiaca’s understanding, based on information gathered during telephone and email
correspondence with you in November 2020, that TSC Fresno, LLC (the “Company”) is planning to
operate a State-licensed, type-10, retail dispensary located at 24 E Shaw Avenue in Fresno, California.
Operations are to include sale of cannabis product.
The Company anticipates generating non-hazardous streams of waste consisting of defective, expired, or
non-compliant cannabis product in mixed packaging (flower, extract, pre-roll, edible, beverage, tincture,
topical, vaporizer, etc.), as well as retired product displays. Volumes of waste generation are
undetermined at this time. Gaiaca understands that the Company wishes to have the waste generated
from the facility managed by Gaiaca.
Improper cannabis waste management can impose risk such as theft/vandalism of trash enclosures,
disposal of harmful chemicals into traditional waste bins, and danger to the safety of others from
exposure to hazardous cannabis byproducts. An appropriate waste management plan (WMP) ensures
that the Company will operate under safe conditions, not only mitigating employee and public risk, but
also allowing the Company to perform with respect to the local and global environment.
The Company is proactively taking the necessary steps to set the highest industry standard, by ensuring
compliance to cannabis waste disposal requirements set forth by State Law (Bureau of Cannabis Control
[BCC], California Code of Regulations, Title 16, Div. 42 Bureau of Cannabis Control, Article 7 “Return and
Destructions”, Section 5054 “Destruction of Cannabis Goods Prior to Disposal”), as well as the
regulations established under the City of Fresno/County of San Joaquin commercial medical and adult
use cannabis regulations, as it pertains to waste management
TSC Fresno, LLC Addendum 30
The following WMP was prepared with information provided to Gaiaca by the Company. Additional
waste streams or conditions may exist that are unknown to Gaiaca at this time. This WMP shall be used
as a guideline for non-hazardous waste management and disposal. It is the sole responsibility of the
Company to comply with all current Federal, State, and Local laws and regulations regarding non-
hazardous and hazardous waste management and disposal. Furthermore, Gaiaca shall in no way be held
liable for any errors or omissions by the Company in complying with the current Federal, State, and
Local laws and regulations regarding non-hazardous and hazardous waste management and disposal.
Gaiaca is not, and has no responsibility as a generator, operator, treater, storer, transporter, or disposer
of the waste identified in this report, unless otherwise contracted by the Company to do so.
If you have any questions, please call us at 831.264.4242. Thank you.
Sincerely,
Gaiaca, LLC
Garrett Rodewald
Co-Founder/COO
831.225.0530
grodewald@gaiaca.com
TSC Fresno, LLC Addendum 31
INDEMNIFICATION AND HOLD HARMLESS AGREEMENT
FOR COMMERCIAL CANNABIS BUSINESS PERMIT APPLICATION
To the fullest extent permitted by law, the City of Fresno (City) shall not assume any liability whatsoever with respect to
having issued a commercial cannabis business permit pursuant to Fresno Municipal Code Section. 9-3333 or otherwise
approving the operation of any commercial cannabis business or cannabis retail business.
In consideration for the submittal of an application for a commercial cannabis business permit application and/or issuance
of a cannabis business permit, and to the furthest extent allowed by law, Applicant does hereby agree to indemnify, hold
harmless and defend the City and each of its officers, officials, employees, agents and volunteers from any and all loss,
liability, fines, penalties, forfeitures, costs and damages (whether in contract, tort or strict liability, including but not limited
to personal injury, death at any time and property damage) incurred by City, Applicant or any other person, and from any
and all claims, demands and actions in law or equity (including reasonable attorney's fees and litigation expenses), arising
or alleged to have arisen directly or indirectly out of the issuance of a cannabis business permit. Applicant’s obligations
under the preceding sentence shall not apply to any loss, liability, fines, penalties, forfeitures, costs or damages caused
solely by the gross negligence, or caused by the willful misconduct, of City or any of its officers, officials, employees,
agents or volunteers.
Applicant must, at the time of permit issuance, maintain insurance at coverage limits and with conditions thereon
determined necessary and appropriate from time to time by the City Manager.
Applicant shall conduct all defense at his/her/its sole cost. The fact that insurance is obtained by Applicant shall not be
deemed to release or diminish the liability of Applicant, including, without limitation, liability assum ed under this Agreement.
The duty to indemnify shall apply to all claims regardless of whether any insurance policies are applicable. The duty to
defend hereunder is wholly independent of and separate from the duty to indemnify and such duty to defend exists
regardless of any ultimate liability of Applicant. The policy limits do not act as a limitation upon the amount of defense
and/or indemnification to be provided by Applicant. Approval or purchase of any insurance contracts or policies shall in no
way relieve from liability nor limit the liability of Applicant, its officials, officers, employees, agents, volunteers or invitees.
City shall be reimbursed for all costs and expenses, including but not limited to legal fees and costs and court
costs, which the city may be required to pay as a result of any legal challenge related to the city's approval of the
applicant's commercial cannabis business permit. The City may, at its sole discretion, participate at its own
expense in the defense of any such action, but such participation shall not relieve any of the obligations imposed
hereunder.
This Indemnification and Hold Harmless Agreement shall survive the expiration or termination of the Application
and/or Permit.
The undersigned acknowledges that he/she (i) has read and fully understands the content of this Indemnification
and Hold Harmless Agreement; (ii) is aware that this is a contract between the City and Applicant; (iii) has had the
opportunity to consult with his/her attorney, in his/her discretion; (iv) is fully aware of the legal consequences of
signing this document; and (v) is the Applicant or his/her/its authorized signatory.
Signed on this day of 2020.
Applicant Signature City Employee Signature
Print Name and Company Name Print Name
Address Title
Telephone Number Telephone Number
884400 HHIINNCCKKLLEEYY RRDD SSUUIITTEE 112277
BBUURRLLIINNGGAAMMEE CCAA 9944001100
PPHOONEE# (6500) 259--75166
FFAAXX ## ((441155)) 227766--33778800
LLIICCEENNSSEE## 00GG7711772233
December 4, 2020
To whom it may concern,
This letter is to confirm that we currently insure Victor Nguyen's retail cannabis business,
"Elevated San Francisco", and will insure his proposed retail cannabis business, "TSC
Fresno, LLC" located at 24-28 E Shaw Ave. Fresno, CA 93710 when applicable for a
minimum of per occurrence.
Elevated San Francisco is in good standing and has had no insurance claims or violations.
If you have any question, please do not hesitate to call me at 650-259-7516.
Regards,
Eugene Kharakh
President
Limitless Insurance Solutions Inc.
8840 HIINNCKKLLEY RDD SUITTE 2011
BURRLIINNG AAME CA 9401100
PPHHOONNEE## ((665500)) 225599--77551155
F AAX # (4415) 276-3780
LIICCENNSE# 0GG717233
June 2, 2020
Elevated Systems Inc.
DBA Elevated San Fra
2442 Bayshore Blvd
San Francisco CA 94134
Re: Commercial General Liability –Cannabis Dispensary
Term: 06/02/2020 – 06/02/2022
General Liability Insurance through Scottsdale Insurance Company
(A+IX Rated)
Schedule Limit of Insurance
General Aggregate
Each Occurrence $
Products and Completed Operations- Aggregate
Personal and Advertising Injury
Damage to Premises Rented to You/ Each Occurrence
Medical Expense/ Any One Person
Bi/Pd Deductible
Business Personal Property (Excludes Products)
Business Income
Total Annual Premium for Coverage (incl. all fees)
(Monthly Payments Available)
__________________ __________________
Owner Signature/ Date Broker Signature/Date
Should you have any questions, please do not hesitate to contact me at (650)259-7515.
Regards,
Eugene Kharakh
President
Limitless Insurance Solutions Inc.
DocuSign Envelope ID: A953A24A-640F-4D50-92FC-F36CB6A6B431
6/2/2020
PLANNING AND DEVELOPMENT DEPARTMENT
2600 Fresno Street • Third Floor Jennifer K. Clark, AICP, Director
Fresno, California 93721-3604
(559) 621-8277 FAX (559) 498-1026
December 4, 2020 Please reply to:
Rob Holt
(559) 621-8056
Victor Nguyen
TSC Fresno LLC
2525 Phelps St
San Francisco, CA 94124
Dear Applicant:
SUBJECT: ZONING INQUIRY NUMBER P20-04462 REQUESTING INFORMATION
REGARDING CANNABIS RETAIL FOR PROPERTY LOCATED AT 24 EAST
SHAW AVENUE
(APN 418-080-16)
Thank you for your inquiry regarding the allowance of new cannabis retail uses. The requested
information about cannabis retail uses was analyzed using Article 27, Chapter 15 of the Fresno
Municipal Code (FMC) of the City of Fresno. Please note, all research for this inquiry is based
on existing land development of the subject property. If there are multiple buildings on the
subject property, this research was based on the address provided in the request. This research
does not take into effect of future development unless provided in your application request. With
that, research of a proposed cannabis retail business on the subject property conveys the
following:
1. All cannabis retail businesses must be located on property zoned DTN (Downtown
Neighborhood), DTG (Downtown General), CMS (Commercial Main Street), CC
(Commercial Community), CR (Commercial Regional), CG (Commercial General), CH
(Commercial Highway), NMX (Neighborhood Mixed-Use), CMX (Corridor/Center Mixed-
Use), RMX (Regional Mixed-Use), and must meet all of the requirements for
development in these zones, including, but not limited to, parking, lighting, building
materials, etc.
The subject property is zoned RMX , which is one of the allowable zone districts for
cannabis retail businesses. Development standards of the RMX zone district are
available in Sections 15-1103, 15-1104, and 15-1105 of the FMC. The subject location
meets the zone district requirement, per Section 15-2739.B.1.a of the FMC, for a
cannabis retail business.
2. All building(s) in which a cannabis retail business is located shall be no closer than 800
feet from any property boundary containing the following: (1) A cannabis retail business;
(2) A school providing instruction for any grades pre-school through 12 (whether public,
private, or charter, including pre-school, transitional kindergarten, and K-12); (3) A day
care center licensed by the state Department of Social Services that is in existence at
the time a complete commercial cannabis business permit application is submitted; and,
(4) A youth center that is in existence at the time a complete commercial cannabis
business permit is submitted.
Zoning Inquiry P20-04470
24 East Shaw Avenue
Page 2
December 4, 2020
The subject property is not located within 800 feet of the property boundary of any of the
above-mentioned uses. The subject building meets the separation requirements,
per Section 15-2739.B.1.b of the FMC, for a cannabis retail business.
3. Prior to commencing operations, a cannabis retail business must obtain a Cannabis
Conditional Use Permit from the Planning and Development Department per Section 15-
2739.N of the FMC.
4. No more than 2 cannabis retail businesses may be located in any one Council District. If
more than 14 are ever authorized by Council (more than 2 per Council District), they
shall be dispersed evenly by Council District.
The subject property is in Council District 4. There are currently no cannabis retail
businesses located in Council District 4. This location requirement is satisfied for a
cannabis retail business.
Please review the entirety of Article 33, Chapter 9 (Cannabis Retail Business and
Commercial Cannabis), and Section 15-2739 (Adult Use and Medicinal Cannabis Retail
Business and Commercial Cannabis Business) of the FMC to understand other
requirements of cannabis retail businesses, including but not limited to, application
requirements, signage, etc.
This information was researched by the undersigned per the zoning request. The undersigned
certifies that the above information contained herein is believed to be accurate and is based
upon, or relates to, the information supplied by the requestor. The City of Fresno assumes no
liability for errors and omissions. All information was obtained from public records held by the
Planning and Development Department.
A copy of the Fresno Municipal Code may be obtained by contacting the City Clerk’s office at
559-621-7650. The Fresno Municipal Code may also be searched on the Internet, free of
charge, by going to www.fresno.gov. If you have questions regarding this matter, please
contact me by telephone at 559-621-8056 or at Robert.Holt@fresno.gov.
Cordially,
Rob Holt, Planner III
Development Services Division
Planning and Development Department