HomeMy WebLinkAboutC-20-114 - Ohana Cannabis RedactedApplicant (Entity) Information
Application Type
Proposed Location
Commercial Cannabis Business
Permit Application
C-20-114
Submitted On: Dec 04, 2020
Applicant
Nasser Azimi
916 757 4892
nazimi@teranomic.com
Applicant (Entity) Name:
Ohana Cannabis
DBA:
--
Physical Address:
5745 Peladeau St.
City:
Emeryville
State:
California
Zip Code:
94608
Primary Contact Same as Above?
Yes
Primary Contact Name:
Nasser Azimi
Primary Contact Title:
President
Primary Contact Phone:
916 757 4892
Primary Contact Email:
nazimi@teranomic.com
HAS ANY INDIVIDUAL IN THIS APPLICATION APPLIED FOR
ANY OTHER CANNABIS PERMIT IN THE CITY OF FRESNO?:
No
Select one or more of the following categories. For each
category, indicate whether you are applying for Adult-Use (“A”)
or/and Medicinal (“M”) or both
Both
Please make one selection for permit type. If making multiple
applications, please submit a new application for each permit
type and proposed location.
Permit Type
Retail (Storefront)
Business Formation Documentation:
Corporation
Property Owner Name:
JL Marquez Properties LLC
Proposed Location Address:
315 E Olive Avenue
City:
Fresno
State:
California
Zip Code:
93728
Property Owner Phone:
Property Owner Email:
tdelgado@commercialwest.net
Assessor's Parcel Number (APN):
451-251-11
Proposed Location Square Footage:
Supporting Information
Application Certification
Owner Information
4100
List all fictitious business names the applicant is operating under including the address where each business is located:
Ohana Cannabis
Has the Applicant or any of its owners been the subject of any
administrative action, including but not limited to suspension,
denial, or revocation of a cannabis business license at any time
during the past three (3) years?
No
Is the Applicant or any of its owners currently involved in an
application process in any other jurisdiction?
No
I hereby certify, under penalty of perjury, on behalf of myself
and all owners, managers and supervisors identified in this
application that the statements and information furnished in this
application and the attached exhibits present the data and
information required for this initial evaluation to the best of my
ability, and that the facts, statements, and information
presented are true and correct to the best of my knowledge and
belief. I understand that a misrepresentation of fact is cause for
rejection of this application, denial of the permit, or revocation
of a permit issued.
In addition, I understand that the filing of this application grants
the City of Fresno permission to reproduce submitted materials
for distribution to staff, Commission, Board and City Council
Members, and other Agencies to process the application.
Nothing in this consent, however, shall entitle any person to
make use of the intellectual property in plans, exhibits, and
photographs for any purpose unrelated to the City's
consideration of this application.
Furthermore, by submitting this application, I understand and
agree that any business resulting from an approval shall be
maintained and operated in accordance with requirements of
the City of Fresno Municipal Code and State law. Under penalty
of perjury, I hereby declare that the information contained in
within and submitted with the application is true, complete, and
accurate. Iunderstand that a misrepresentation of the facts is
cause for rejection of this application, denial of a permit or
revocation of an issued permit. A denial or revocation on these
grounds shall not be appealable (FMC 9-3319(d)).
Name and Digital Signature
true
Title
President
Please note: the issuance of a permit will be determined based
on the application you submit and any major changes to your
business or proposal (i.e. ownership, location, etc.) after your
application is submitted may result in a denial.
All applications submitted are considered public documents for
Public Records Act request purposes.
For details about the information required as part of the
application process, see the Application Procedures &
Guidelines, City of Fresno Municipal Code Article 33 and any
additional requirements to complete the application process. All
documents can be found online via this link.
For questions please contact the City Manager’s Office at
559.621.5555.
Owner Name:
Nasser Azimi
Owner Title:
President
Owner Address:
2340 Powell St. #384
Owner City:
Emeryville
Owner State:
California
Owner Zip:
94608
Has Owner Completed Background Check Application?
Yes
Ownership Percentage (%):
100
SECTION 4 – SAFETY PLAN
Ohana subscribes to the “Safety First” philosophy and puts staff and customer
safety above all other priorities. To that end, Ohana has retained Fresno
resident, Nicole Ozburn, a 20-year veteran in Human Resources and workplace
safety, to spearhead the safety efforts of our entire organization, as outlined
below.
4.1: Professional Fire Prevention Consulting
Ohana will retain a licensed fire prevention and suppression consultant to
develop detailed facility-based plans and instructions for fire prevention and
suppression. In addition, the consultant will make sure the proposed storefront
facility is fully compliant with state and local fire safety guidelines and
regulations.
4.2: Accident and Incident Reporting Procedures
Ohana will ensure that all accidents and incidents are documented via a written
report describing the details associated with the accident or incident. Incident
reports will be completed by each party involved and reviewed for further
action by the appropriate manager. Reportable accidents or incidents will be
immediately documented and escalated to the corresponding local or state
authority. This procedure applies to employees, customers, vendors,
contractors and visitors. Specifically, Ohana’s procedures are as follows:
1) Everyone will be trained on the OCC safety manual and must follow safety
policies and practices.
2) Staff and customers are encouraged to report any conditions they consider
unsafe.
3) Make incident reports readily available for all parties to promptly report
any accidents or incidents to the appropriate manager.
4) Ohana managers are required to obtain immediate medical treatment for
any injured party at Ohana Cannabis Company.
5) Managers must report occupational accidents or incidents to the Director
of Risk Management as soon as possible, but no later than 24 hours
following the accident or incident. Accidents and incidents must be
reported using the Accident/Incident Report Form. Additional Worker’s
Compensation Forms may need to be completed.
a) Accidents that result in a “lost time” injury, must be reported to the
Director of Risk Management within 8 hours.
6) Investigations should be conducted using Ohana’s Accident/Incident
Report Investigation Form.
7) Ensuring proper employee involvement in occupational accident
investigations in an attempt to get their input into the cause and corrective
actions.
8) Correcting unsafe conditions or actions that contributed to the accident as
appropriate (i.e. issuing a work order or by direct action of the supervisor).
9) Ensuring that emergency equipment (i.e., Fire extinguisher, spill cleanup,
etc.) used in the accident for which the department is responsible is
replaced or returned to normal operating condition.
10) Ensuring that employees under their supervision understand the
reporting requirements and are aware of their responsibilities.
4.3: Describe Evacuation Routes
Ohana will retain a Fresno fire prevention and suppression consultant to
clearly define evacuation routes, verify all egress exits are functional, and all
exit routes are clearly marked and illuminated for visibility purposes at all time,
in particular during blackouts.
4.4: Fire suppression Equipment
Ohana’s facility will be regularly inspected to make sure fire suppression
equipment is installed throughout the facility and in accessible areas with
clearly marked signage and use instructions. Ohana will also make sure that all
fire extinguishers are fully charged at all times.
4.5 Fire and Medical Emergency Procedures and Training
Fire Prevention is a vital aspect of employee and customer safety. As a result,
Ohana’s facility will comply with all local and state fire codes and will provide
regular training to staff for the same purpose. As part of Ohana’s commitment
to the safety of its employees and customers, we will develop site-specific Fire
Prevention and Suppression Plans and train staff about fire prevention and
evacuation on a regular basis. Ohana will also provide certified CPR and first
aid training to all its employees, in addition to having first aid kits available
onsite.
Ohana staff will be trained on the following:
A. Preventing Fire Hazards
1. Work areas must be kept as clean as work allows
2. Space should be evaluated for fire hazards
3. Unused combustible items, such as unused boxes, paper, and
other flammable items must remain clear of workspace.
4. Items being stored inside each building should not block access
to fire extinguishers or other safety equipment
B. At Time Fire is Identified
1. First, assist any person in immediate danger to safety if it can be
accomplished without risk to yourself.
2. Second, activate the building fire alarm system or notify the fire
department by dialing 911 (or designating someone else to notify
them for you). When you activate the building fire alarm system,
some, but not all, will automatically notify the fire department
and get help on the way.
3. Only after having done these two things, if the fire is small, you
may attempt to use an extinguisher to put it out. You should
always be certain that you will not endanger yourself or others
when attempting to put out a fire
C. Never Attempt to Extinguish a Fire if:
1) You do not know what is burning. If you do not know what is
burning, you don't know what type of extinguisher to use. Even if
you have an extinguisher, there may be something in the fire which
is going to explode or produce highly toxic smoke.
2) The fire is spreading rapidly beyond the spot where it started. The
time to use an extinguisher is in the incipient, or beginning, stages
of a fire. If the fire is already spreading quickly, it is best to simply
evacuate the building, closing doors and windows behind you as
you leave.
3) You don't have adequate or appropriate equipment. If you don't
have the correct type or large enough extinguisher, it is best not to
try to fight the fire.
4) Safety above property. When unsure, don’t be the hero. Safely
evacuate and call emergency professionals.
D. Fire Extinguishers
1) Adequate fire extinguishers will be located throughout the facility,
in particular in around high-risk area.
2) All personnel will be adequately trained in the use of fire
extinguishers and where they are located.
E. Emergency Egress
1) Ohana’s consultant will regularly inspect the facility to ensure that
all emergency exits are clear, there is appropriate lighting and
directions placed in a clear location to safely evacuate the building
in case of a fire. Employees will be trained on the following
evacuation policies:
a. Aisles need to remain clear so that there is a clear path of
egress to emergency exits.
b. Do not wedge or block doors in the event of a fire.
c. Make sure you are familiar with your building’s evacuation
plan and know where exits are located and learn all of the
escape routes from your lab area
d. Leave immediately if the fire alarm sounds. Don’t ever
assume it is just a fire drill.
e. Ensure you take any personal belongings.
f. Close all doors and windows on the way out.
g. Make sure everyone at Ohana is accounted for
h. Do not reenter the building unless authorized to do so.
F. Door Placards
1. Ohana will ensure that door placards are updated a least once a
year (or more frequently if the information changes)
2. Door placards will be located in appropriate areas to provide staff,
customers, firefighters, or other emergency personnel proper
guidance
G. First Aid
1. Ohana will provide annual first aid training for all employees.
2. Ohana will also have updated first aid kits.
INDEMNIFICATION AND HOLD HARMLESS AGREEMENT
FOR COMMERCIAL CANNABIS BUSINESS PERMIT APPLICATION
To the fullest extent permitted by law, the City of Fresno (City) shall not assume any liability whatsoever with respect to
having issued a commercial cannabis business permit pursuant to Fresno Municipal Code Section. 9-3333 or otherwise
approving the operation of any commercial cannabis business or cannabis retail business.
In consideration for the submittal of an application for a commercial cannabis business permit application and/or issuance
of a cannabis business permit, and to the furthest extent allowed by law, Applicant does hereby agree to indemnify, hold
harmless and defend the City and each of its officers, officials, employees, agents and volunteers from any and all loss,
liability, fines, penalties, forfeitures, costs and damages (whether in contract, tort or strict liability, including but not limited
to personal injury, death at any time and property damage) incurred by City, Applicant or any other person, and from any
and all claims, demands and actions in law or equity (including reasonable attorney's fees and litigation expenses), arising
or alleged to have arisen directly or indirectly out of the issuance of a cannabis business permit. Applicant’s obligations
under the preceding sentence shall not apply to any loss, liability, fines, penalties, forfeitures, costs or damages caused
solely by the gross negligence, or caused by the willful misconduct, of City or any of its officers, officials, employees,
agents or volunteers.
Applicant must, at the time of permit issuance, maintain insurance at coverage limits and with conditions thereon
determined necessary and appropriate from time to time by the City Manager.
Applicant shall conduct all defense at his/her/its sole cost. The fact that insurance is obtained by Applicant shall not be
deemed to release or diminish the liability of Applicant, including, without limitation, liability assum ed under this Agreement.
The duty to indemnify shall apply to all claims regardless of whether any insurance policies are applicable. The duty to
defend hereunder is wholly independent of and separate from the duty to indemnify and such duty to defend exists
regardless of any ultimate liability of Applicant. The policy limits do not act as a limitation upon the amount of defense
and/or indemnification to be provided by Applicant. Approval or purchase of any insurance contracts or policies shall in no
way relieve from liability nor limit the liability of Applicant, its officials, officers, employees, agents, volunteers or invitees.
City shall be reimbursed for all costs and expenses, including but not limited to legal fees and costs and court
costs, which the city may be required to pay as a result of any legal challenge related to the city's approval of the
applicant's commercial cannabis business permit. The City may, at its sole discretion, participate at its own
expense in the defense of any such action, but such participation shall not relieve any of the obligations imposed
hereunder.
This Indemnification and Hold Harmless Agreement shall survive the expiration or termination of the Application
and/or Permit.
The undersigned acknowledges that he/she (i) has read and fully understands the content of this Indemnification
and Hold Harmless Agreement; (ii) is aware that this is a contract between the City and Applicant; (iii) has had the
opportunity to consult with his/her attorney, in his/her discretion; (iv) is fully aware of the legal consequences of
signing this document; and (v) is the Applicant or his/her/its authorized signatory.
Signed on this day of 2020.
Applicant Signature City Employee Signature
Print Name and Company Name Print Name
Address Title
Telephone Number Telephone Number
4 De
Nasser Azimi
SECTION 1: BUSINESS PLAN
1.1 Owners Qualifications
Mr. Nasser Azimi – President & Chief Technology Officer
Mr. Azimi has over 25 years of experience as a business executive delivering complex and large-
scale technology solutions for retail, wholesale, business administration, education, financial man-
agement, and government service delivery. He effectively served elected and appointed officials
providing information technology leadership of large-scale operations with budgets exceeding $10
billion annually.
Currently, Mr. Azimi is the President of Ohana Cannabis and responsible for the development and
implementation of upscale and hi-tech cannabis retail and wholesale facilities across California.
Mr. Azimi leads a team of over 60 cannabis retail specialists and consultants as well as scientists,
software developers, growers, and manufacturers who are collectively responsible for the trans-
formation of Ohana’s hi-tech vertically integrated operations.
Mr. Azimi is also the founder of Teranomic Software specializing in Drone solutions for private
and public entities. He oversees software development and operational implementation of drone
solutions used in agriculture, traffic management, and package delivery.
Daryoush Azimi - Chief Operations Officer
Mr. Azimi is the founder of Ohana Gardens and an agriculture specialist with 10 years of extensive
experience in the automation and management of mobile dispensaries, cultivation, and manufac-
turing operations in Northern California. Mr. Azimi successfully transformed Ohana Gardens as
a vertically integrated cannabis operation, into a multi-million-dollar business enterprise over an
18 months period. His marketing and customer management expertise are exceptional and focused
on developing loyalty programs with an incredible emphasis on effective repeatable customer ser-
vice with price points that are sensitive to the community Ohana serves.
Rob Fong - Social Equity Officer
Mr. Fong is an attorney and a former City of Sacramento Council Member and School Board
President. He has an extensive background in social equity program design and implementation.
He is currently working with the City of Sacramento and the Sacramento Asian Pacific Chamber
of Commerce to ensure that social equity programs reach into the South East Asian Community.
He was also a member of the City Council that designed the very first medical cannabis ordinances
for the City of Sacramento. He is one of the owners of Ohana Cannabis Company.
1.2 Startup Budget
Ohana is a cash rich and a highly sustainable business today. We capitalize all of our operations
but also have access to Dollars of external funding to scale our operational capacity as
needed to guarantee Ohana’s success. Ohana’s leadership keeps the company’s finances in tight
working order to ensure its profitability, accountability, and auditability as it serves the commu-
nity’s needs and expectations for economic development.
Ohana Cannabis Start Up Budget - Fresno
Three-Month Budget
1.3 Proof of Capitalization
Ohana’s capitalization will be provided by Mr. Azimi as the primary investor for the Fresno
location. In addition, Ohana Cannabis has a Letter of Credit from Teranomic Software, which
is a developer of POS Integration platforms for the cannabis industry in the amount of
over a five-year period.
1.4 Three-Year Pro Forma Financials
Ohana’s Pro Forma financials are defined below. During the initial 36 months of our operation,
Ohana plans to reinvest net profit back into the underlying business model and community devel-
opment to ensure its strategic business success as a long-term community partner with its planned
growth. We are intent on implementing sustainable business practices focused on active collabo-
ration with our community leaders in the cannabis legalization journey.
SAP Accrual Basis
Ohana Cannabis Company - Fresno
Three Year Proforma Profit/Loss Projections
1.5 Hours of Operation
Ohana proposes to open its facility to customers within the state’s regulatory hours seven days a
week. Initially, Ohana will open between the hours of 10AM to 10PM for the first six months.
Based on our experience with customers who seek non-psychoactive CBD remedies for pain and
anxiety, Ohana will adjust its hours accordingly to open as early as 8AM and close at 10PM. Full
time Security Officers and scheduled staff will arrive an hour before opening and stay approxi-
mately an hour after closing to perform opening and closing tasks as needed. In addition, after-
hours Security Officers will be onsite patrolling the exterior of the premises from 10PM throughout
the night and the following morning when the facility opens for business.
Ohana’s opening procedures are:
1. Ensure Security Officers are on post and observing traffic and looking for any unusual
activities;
2. Fulfillment Manager opens the locked cabinets and safes containing active inventory for
fulfillment and display products for the sales staff to arrange them in the locked display
cases on the sales floor;
3. Fulfillment Manager opens the cash safe to activate the cash registers with pre-determined
starting change;
4. Fulfillment staff count the cash register amount and inventory active products that are
available for fulfillment of orders;
5. Sales staff and manager place all display products out into the display cabinets, arrange
display cards containing prices and other product details, and lock the display cabinets;
6. Delivery staff prepare dispatch services, route management, and ensure all vehicles are
fully charged and that all operational systems, including onboard technology, are fully
functional;
7. Fulfillment staff perform a full count of active inventory that is available for sale during
the day and reconciles the same with prior day’s records to have a clear count of products
on hand;
8. Resolve and document any and all product or cash discrepancies from above opening steps;
9. Prior to opening, Fulfillment and Sales floor managers will ensure that all security
measures are in place and upon verification, the facility will be opened to customers.
Ohana’s closing procedures are:
1. Ensure Security Officers are on post observing traffic looking for any unusual activities;
2. Sales staff remove all display products from locked display cases and place them into
locked cabinet safes used for overnight secure storage;
3. Fulfillment Manager locks all product cabinets and safes and secures all keys in an onsite
manager’s designated safe;
4. Fulfillment staff and manager perform the end of night cash count, generate closing reports
for sales and inventory, and identify and record daily expenses;
5. Fulfillment Manager places end of night cash and reports into a designated safe;
6. Security staff do a complete sweep of the facility doors, bathrooms, and areas with public
access to make sure all is clear and escort staff as they leave the facility;
7. Closing manager locks up and activates security monitoring alarm.
1.6 Description of Daily Operations
Customer Check-In Procedures
When a customer approaches the security check in, the security guard will validate the customer’s
age by asking for a valid government ID in accordance with State and Local Laws. Once The
security guard visually verifies the customer’s age and identity, customer’s ID is scanned and the
information is stored in the customer’s profile in the POS will go to our data base that contains all
information about each customer’s visit and history of purchase made in the POS. Acceptable
government IDs include Passport, Driver’s License, DMV Identification Card, and United States
Military Identification Card.
Persons under the age of 21 will not be permitted into our facility. If a customer is above the age
of 18 with a valid Medical Doctor’s Recommendation or State Medical Cannabis Card, they will
have to be verified by the Ohana compliance manager who validates their Medical Doctor’s Rec-
ommendation or State Medical Cannabis Card before entering the facility. The Ohana compliance
manager verifies the doctor’s license status as well as validity of the medical recommendation or
the State Medical Cannabis Card by verifying all details online or contacting the issuing doctor’s
office.
Customers who do not meet the above entrance requirements will be escorted out of the facility
immediately.
Inventory Receiving Location & Procedure
Ohana Cannabis requires all deliveries to be received in a secure and restricted access area inside
the permitted facility. Ohana requires all incoming products to have a detailed Metrc shipping
manifest that includes all the compliance information as defined in state regulations. Upon the
distribution delivery driver’s arrival, the Ohana Security check in will verify the driver’s age and
identity as described under Customer Check-In Procedure. Upon verification of the driver identity,
an assigned security guard will review all of the delivery paperwork to validate the delivery be-
longs to Ohana, and will escort the driver with the products into a secure and restricted vendor
delivery area. The Metrc information security staff look to validate deliveries include:
• The name, license number, and premises address of the originating licensee;
• The name, license number, and premises address of the licensee transporting the cannabis
goods;
• The name; license number, and premises address of the destination licensee receiving the
cannabis goods;
• The date and time of departure from the licensed premises and approximate date and time
of departure from each subsequent licensed premises, if any;
• Arrival date and estimated time of arrival at each licensed premises;
• Driver’s license number of the personnel transporting the cannabis goods, and the make,
model, and license plate number of the vehicle used for transport
Once all paperwork is verified; the Ohana Inventory Receiving team will verify the order by ex-
amining packaging compliance, validity of labels, expiration dates, and test results against the
shipping manifest before proceeding with a comprehensive count of each product delivered. Upon
validation of products against the manifest, the Receiving team performs a comprehensive count
of each delivered product and compares the manifest with the invoice to reconcile all details. Any
product that is rejected at this stage will result in an updated manifest and invoice before the Ohana
Receiving team signs off on the documents. Once all the above is verified, Ohana’s Receiving
team accepts the order, labels are printed and placed on each product. The POS is updated with a
product profile, pricing, and inventory, and is then activated for sales and fulfillment.
Point of Sale System & Locations
Ohana utilizes the Metrc compliant Indica Online Point of Sale (POS) in order to track and trace
its cannabis inventory, customer information, and sales history. The POS tracks all relevant in-
ventory data in term of quantity, weight, type, potency, and price. The POS also tracks customers
that enter Ohana’s facility and go through the Check-In Procedure as well as a history of each
customer’s purchases. As customers make a purchase, the POS updates inventory and sales data
in real time.
Ohana’s Indica POS operates on the Apple iPad with a secure user interface that’s intuitive and
vertically integrated to minimize and reduce the likelihood of human errors that can result in com-
pliance issues related to data. Each Ohana Cannabis Sales professional carries an iPad to assist
customers with their selection and processes payment using the secure interface instantly and di-
rectly on the sales floor.
Unlike traditional dispensary sales formats that include long wait lines, sales counters, and high
transactional procedures, Ohana uses a true Apple ® Store” format that allows customers to
browse actual products and to consult” with our staff about various products before making a
selection.
Ohana’s Point of Sale, Track and Trace, and Inventory System includes the following characteris-
tics:
o Supports cannabis "regulations" with technology to prevent and monitor drug diversions
o Integrates with and reports to Metrc in real time;
o Promotes public safety and patient product safety with traceability;
o Tracks cannabis "diversion" attempts with sophisticated reconciliation reporting;
o Creates a vertically integrated "closed-loop" regulatory alert about regulatory limits;
o Uses RFID (Radio Frequency Identification) technology combined with serialized item
tracking within a configured range;
o Captures real time inventory data;
o Provides an inspection process with the tools necessary to complete onsite validation of
inventory with audit capability and anti-piracy safeguards
o Supports the auditing process with a series of exception reports
o Provides for a real time digital transport manifest for customer deliveries giving access to
law enforcement enabling them to quickly discover illegal activity during transportation
o Tracks transfers between licensed premises
o Allows regulatory users to view all licensee activities captured in the system
o Creates an industry database of analytical information to establish trends and benchmarks
for cannabis production
o Allows criminal investigators to streamline field enforcement and compliance activities
associated with licensees
o Provides aggregate data regarding cultivation, production, transportation and sales of can-
nabis within the regulated model
o Provides a secure web hosted solution scaling to thousands of credentialed users
Estimated Number of Daily Customers
Ohana expects to serve approximately 200 storefront customers a day during the initial year oper-
ation. Upon implementing our customer loyalty and delivery service to enhance the customer
experience, we expect our daily customer base to grow to 500 during the second year and 1,000
during year 3 and beyond.
In addition, we will build sufficient corporate owned mobile units to service regional customers
with proven marketing and outreach methods that create awareness about responsible cannabis use
and its therapeutic values. Our regional approach to marketing and sales will significantly increase
our customer base as well the City of Fresno’s tax revenue from jurisdictions with bans since the
sales transaction will be initiated from our facility in Fresno!
Product Line
Ohana plans to offer a full range of products that support customers on a tight budget to customers
who regularly purchase cannabis up to the regulatory limits of dosage. Our products will include
credible, licensed, and popular brands that are established as well as social equity wholesalers who
are licensed but don’t have the resources to market their brands.
At all of our locations, approximately 35% of shelf space for products is dedicated to social equity
partners who own a license of their own as well as social equity partners who are a part of the
Ohana Incubator Program and are developing cannabis solutions under the Ohana Cannabis brand.
The remaining 65% of shelf space is dedicated to highly sought out popular brands such as
Canndescent, Nug, Sherbinsky, Pacific Stone, Stiizy, Heavy Hitters, Pure, Kiva, Kanha, Papa &
Barkley, Fiori, Vet CBD, and many more. Approximately 25% of our overall products are flower
based, 25% are edibles, 20% are extract based, and 30% are CBD dominant products used to pre-
dominantly target the elderly and customers seeking therapeutic remedies.
The distribution of Ohana’s products are designed to cater to the traditional cannabis markets that
are familiar with Weedmaps looking for THC products but most of our marketing dollars are fo-
cused on creating awareness about cannabis CBD that is revolutionizing the rate of adoption
among the elderly and baby boomers looking for alternatives to opioids for pain and anxiety man-
agement as well as sleeplessness.
On the wholesale production side, Ohana focuses on developing a variety of top shelf strains,
strategically focused on high quality and organic Indicas, Sativas, and hybrids that are in high
demand within both existing and developing markets. Our facilities are designed to specialize in
development of highly potent CBD strains strictly for medicinal use with minimal THC or eu-
phoric side-effects. Our customer-facing marketing teams perform extensive research to stay in
tune with the market demand and work with the Ohana scientists and growers to genetically de-
velop rare, exotic strains at our Research and Development facility located in Sacramento.
Statistics show that 1 out 7 adults who are traditional cannabis consumers have no problems find-
ing the brands they want. Ohana focuses its marketing dollars on the 6 out 7 adults who know of
cannabis and hear that its essential” but haven’t made the leap to actually evaluate its impact
within the non-psycho active product line. Ohana is very excited about the 85% market upside
that is defining Ohana’s success across other jurisdictions. We would love to bring our approach
to the City of Fresno.
Cannabis Delivery
Ohana utilizes secure delivery vehicles that are equipped with 360-Degree camera systems to mon-
itor deliveries much like a storefront experience whereby everything is recorded. We expect to
start with 3 delivery vehicles initially and as our regional marketing and outreach plans are exe-
cuted, we expect to have 10 to 15 corporate vehicles serving customers across the greater Fresno
area.
Ohana’s delivery platform operates much like an Amazon®-Uber® crossover with state-of-the-art
product & cash tracking system, dual customer verification, and on-board track and trace powered
by cannabis consultants who are trained on security and safety measures to diffuse risks. Ohana’s
Mobile Delivery Vehicles will include a fleet of hybrid and electric corporate vehicles with
onboard 360-Degree security surveillance, Wi-Fi, and GPS technology that can track the vehicle,
products, and cash instantly for our Fresno operation ;
.
Our delivery procedures include the following:
A. Transportation Loading:
i. Cannabis products are loaded inside a secure loading area at our permitted
facility and under the supervision of a minimum of two employees. All
products are transported from the dispensary to the vehicle and from the
vehicle to the designated drop-off locations in a sealed and locked container.
Access to the container will require both a combination input on an elec-
tronic keypad and a physical key
ii. All cannabis goods are placed in an opaque exit package that are child-
proofed prior to leaving the premises
iii. Delivery vehicles do not contain more than $3,000 of cannabis goods at any
time
B. Delivery Window:
i. Deliveries only take place between 10:00 a.m. and 10:00 p.m. These time
parameters are in accordance with BCC requirements and we will ensure
compliance even in the face of unexpected circumstances.
C. Tracking:
i. Deliveries will be made only within the State of California which we con-
firm by use of a route management platform and GPS tracking.
ii. Ohana drivers are required to use a real-time wireless reporting of all deliv-
eries used to monitor deliveries to prevent diversion during the delivery pro-
cess
iii. All delivery travel is monitored in real time to ensure drivers are not making
any unexpected or unreported stops.
D. Secured Inventory must meet the following standards:
i. Vehicles are equipped with either a secure lockbox or locking cargo area.
ii. Vehicles do not have any cannabis identification, and no medicine or para-
phernalia will be visible.
iii. The vehicles are new and corporate owned with temperature controls to pro-
tect products
iv. Products remain in the locked container during transport. The incoming
container will be removed from the delivery vehicle under the supervision
of a minimum of two employees. The container will only be opened once
it is securely inside the secure loading and unloading area.
v. Delivery vehicles will not contain more than $3,000 of cannabis goods at
any time
E. Delivery Drivers must meet the following standards:
i. Deliveries will only be made by employees of the licensee
ii. All deliveries from our facility will include the use of trained security per-
sonnel in teams of two or more. All delivery drivers are required to suc-
cessfully complete training in how to diffuse unforeseen circumstances
iii. Delivery drivers must engage in two-way communication with the dispen-
sary dispatch during transport in case of emergency.
iv. Delivery drivers shall have a valid driver’s license and carry identification
which shall be available to DOH, or its agents, law enforcement or other
Federal, State, or Local government officials if necessary, to perform the
inquiring entity’s functions and duties
v. While engaged in the transport of cannabis and within a reasonable time
before and after same, transport agents may not where any clothing or in-
signia which signifies the agent may be in possession of cannabis.
vi. All drivers with incoming cannabis are required to contact our dispensary
dispatch at the origination of the transport process and ten minutes prior to
arrival so that a security guard can meet them and escort them into the fa-
cility.
F. Delivery Manifest, Receipts, and the following will be carried during each delivery:
i. Proof of automobile and corresponding liability insurance and placement of
our dispensary as an additional insured will be required prior to operations
and on a quarterly basis.
ii. The name, license number, and premises address of the originating licensee.
iii. The name, license number, and premises address of the licensee transport-
ing the cannabis goods.
iv. The name; license number, and premises address of the destination licensee
receiving the cannabis goods into inventory or storage.
v. The date and time of departure from the licensed premises and approximate
date and time of departure from each subsequent licensed premises, if any.
vi. Arrival date and estimated time of arrival at each licensed premises.
vii. Driver’s license number of the personnel transporting the cannabis
goods, and the make, model, and license plate number of the vehicle used
for delivery
SECTION 2 – SOCIAL POLICY AND LOCAL ENTERPRISE
2.1. OCC is committed to paying its employees a Living Wage and will offer entry level employees
per hour. Managers will be salaried positions starting at per year plus merit
bonuses.
2.2. OCC will offer all of its full time employees paid medical benefits, 2 weeks paid vacation, and
2 weeks paid medical leave per year.
2.3. OCC will provide training for all its employees pursuant to its employee handbook. We also
plan to hire Nicole Ozburn as one of its managers. Ms. Ozburn lives in Fresno, and in addition to
being a Fresno native, is an accomplished Human Resources Leader. She will be responsible for
employee training programs and work place culture. OCC also plans to offer Community College
Scholarships for all of its employees who are interested in furthering their educations.
2.4. OCC will be working with local non-profits like ABIRC to host local job fairs in order to recruit
employees who meet the Social Policy criteria in Section 9-3316(b)(1) of the Fresno Municipal
Code. OCC is also committed to ensuring that at least 70%-85% of their employees are residents
of the City of Fresno.
2.5. All of the OCC managers will be Fresno residents who have resided for at least one year in
the City of Fresno as of March 2, 2020. One of the Owners of OCC is also a longtime resident of
the City of Fresno (Blong Xiong).
2.6 Ohana plans to hire the following positions locally. Our Statewide Activation team will fully
train the local staff on general business management, cannabis products, customer service, regula-
tory compliance, safety & security, and emergency management. Although Ohana is a statewide
corporation, the local team will have decision making authority to manage the Fresno location
based on the community needs and interest.
Position 2020-2021 2021-2022 2022-2023 Roles & Responsibility
General Manager
1
1
1
General Manager will be responsible for the overall operation of the facility, meeting growth
milestone, and ensuring the entire operation runs smoothly via coordination with the Fresno
team, community leaders, and enforcement agencies with full decision-making authority at the
local level
Sales Manager
1
2
3
Sales Manager will be responsible for ensuring that sales activities are compliant with regula-
tory laws, sales staff is customer oriented and work as a team to maintain a strong and positive
customer-facing practices to meet sales milestones
Fulfillment Manager
1
2
3
Fulfillment Manager will be responsible for ensuring of product availability to support sales,
verifying sales compliance with regulatory laws, and performing daily inventory and cash
management tasks
Sales Consultant
6
12
24
Sales Consultant is responsible for customer support and sales of cannabis products via con-
sultation with customers to identify their needs and provide accurate facts and information
about cannabis products based on verified data and 3rd party regulated test results
Fulfillment Specialist
2
4
6
Fulfillment Specialist will be responsible for reviewing customer orders, verifying product
availability, and fulfilling customer orders promptly and in compliance with regulatory laws
Inventory Management Specialist
2
4
6
Inventory Management Specialist will be responsible for ordering inventory using the Metrc
System, receiving and verifying inventory, as well as processing and activating inventory by
following the regulatory laws for track and trace
Dispatch Sales Consultant
2
4
6
Dispatch Sales Consultant is responsible for customer support and sales of cannabis products
via phone consultation with customers to identify their needs and provide accurate facts and
information about cannabis products based on verified data and 3rd party regulated test re-
sults
Delivery Driver
4
10
15
Delivery Drivers are responsible for transport of cannabis products to customers by following
regulatory steps for verifying customer identity, delivery location, securing products and cash,
carrying the necessary documentation for each delivery, and being proactive with safety and
security measure during deliveries
Security Officers
6
6
6
Security Officers will be responsible for customer check in upon validation of identity, moni-
toring the premises inside and out, patrolling within 300 feet of the premises, preventing loi-
tering and littering, and securing the premises at all time including during product deliveries
Total
25
45
70
Ohana employees are required to complete a comprehensive cannabis education courses from a
vendor approved by the state that includes cannabis handling. During orientation, new employees
will receive a copy of the policies, procedures, standards, and quality controls described in this
package. The policies will also be verbally discussed with them in order to emphasize their im-
portance and to address any issues or concerns. Ohana staff will be required to adhere to the ZERO
TOLERANCE policy for use of any mind-altering substance, including Cannabis, while on
Ohana’s work schedule.
Ohana will conduct monthly policy and performance review meetings with staff to reinforce
Ohana’s customer service values, therapeutic focus, and reward strong performance in meeting
Ohana’s business goals and objectives.
New employees will be enrolled to successfully complete a week of general training at prior to
working with customers. Training will be focused on customer management, conflict resolution,
positive mindset and focus at place of work, and time management. After the general training,
Ohana staff will attend an eight-course curriculum specially designed to cover all facets of can-
nabis as medicine for therapeutic purposes.
1. The Endocannabinoid System
2. Cannabinoids
3. Terpenes
4. Symptoms
5. Patient Privacy & Putting Patients First
6. Products & Administration Techniques
7. Dosing
8. Cautions and Contraindications
Employee retention will be carried out via regular performance reviews, prompt feedback, promo-
tions, raises, and continuing education.
2.7. OCC will have more than 5 employees and is committed to working with the various labor
unions who have organized the cannabis workforce in Fresno. We would be happy to sign a card
check neutrality agreement or any other labor peace agreement as well.
2.8.1. Ohana Cannabis Workforce Plan- Fresno
Ohana plans to hire the following positions locally. Our Statewide Activation team will fully train
the local staff on general business management, cannabis products, customer service, regulatory
compliance, safety & security, and emergency management. Although Ohana is a statewide cor-
poration, the local team will have decision making authority to manage the Fresno location based
on the community needs and interest. Ohana is making a commitment to hire 70%-85% of its
employees locally from the City of Fresno.
We will work with one of our owners, Blong Xiong, to host job fairs and reach out to the appro-
priate community groups in order to ensure that Ohana has a workforce that meet the criteria of
Section 9-3316 (b)(1) of the Fresno Municipal Code.
We will be able to do this at the same time that our landlord is going through the design and
construction of our building.
We are also committed to paying a Living Wage to all of our employees. All Ohana hourly em-
ployees will start at a minimum of $20 per hour plus health benefits. All of our Managers will be
salaried at per year, with health benefits and bonuses.
We are also committed to paying for any of our employees tuition to attend the local community
college of their choice if any one wants to further their education. We will also be hosting an
Entrepreneurs Academy to any one 18 years or older who would like to learn about starting and
running your own business in an emerging industry.
Ohana employees are required to complete a comprehensive cannabis education courses from a
vendor approved by the state that includes cannabis handling. During orientation, new employ-
ees will receive a copy of the policies, procedures, standards, and quality controls described in
this package. The policies will also be verbally discussed with them in order to emphasize their
importance and to address any issues or concerns. Ohana staff will be required to adhere to the
ZERO TOLERANCE policy for use of any mind-altering substance, including Cannabis, while on
Ohana’s work schedule.
Ohana will conduct monthly policy and performance review meetings with staff to reinforce
Ohana’s customer service values, therapeutic focus, and reward strong performance in meeting
Ohana’s business goals and objectives.
New employees will be enrolled to successfully complete a week of general training prior to work-
ing with customers. Training will be focused on customer management, conflict resolution, pos-
itive mindset and focus at place of work, and time management. After the general training,
Ohana staff will attend an eight-course curriculum specially designed to cover all facets of can-
nabis as medicine for therapeutic purposes.
The Endocannabinoid System
Cannabinoids
Terpenes
Symptoms
Patient Privacy & Putting Patients First
Products & Administration Techniques
Dosing
Cautions and Contraindications
Employee retention will be carried out via regular performance reviews, prompt feedback, pro-
motions, raises, and continuing education.
2.9. OCC is committed to serving as a Social Equity Incubator. The Founder of OCC has a back-
ground in software development and developed a very effective incubator model which he has
used in his cannabis businesses. We have been working with the Sacramento Asian Chamber and
the City of Sacramento in advancing the Social Equity programs in the City of Sacramento with a
special emphasis on working with the South East Asian Community in Sacramento.
Ohana will work with ABIRC to do outreach, recruitment, and technical assistance to those that
wish to enter the industry from the South East Asian Community. Even though we will have an
emphasis on reaching out to the SEA Community, Ohana is committed to working with any and
all social equity candidates.
Ohana’s incubator business model is designed to support California’s social equity and under-
ground concerns. The model is designed to encourage underground operators to transform their
“back bedroom” facilities into legitimate business operations within facilities with appropriate
zoning, security, and operational checks and balances.
We believe effective public, private, and non-profit collaboration will be the best solution to
transform the majority, if not all, of the underground operations into tax paying and responsible
entities, which will focus enforcement activities on the exceptional cases that may remain.
Ohana’s leadership has over 12 years of experience with successful Technology & Business incu-
bator models. As such, Ohana is implementing these proven operational models across California
to ensure of ownership, transparency, and operational success of Equity Candidates within the
Cannabis Industry. Our proven approach includes, but is not limited to, the following compo-
nents:
The Business Model Applies to Cultivation, Manufacturing and Delivery-Only
Ohana’s incubator models span across our operational presence in Cultivation, Manufacturing,
and Delivery-Only Dispensaries. The Wholesale Cultivation and Manufacturing program includes
assignment of interested entrepreneurs to fully developed, automated, and secure grow or man-
ufacturing chambers. The Delivery-Only Dispensary program includes assignment of each inter-
ested operator to a dedicated dispatch and a dedicated brand new vehicle fully developed, au-
tomated, and secured with mobile security and verification solutions for patient, employee, and
operator safety.
Focused on Community Members
Ohana carries out weekly community outreach to promote its incubator models. Ohana’s out-
reach is carried out by organizing specific events at its Training Facilities or by participating in
community-based programs and events to introduce and promote the Incubator models.
Simple Program Entry Criteria
Entry into the Ohana incubator models is simple and requires zero investment of funds by the
qualified equity operators. However, our program is designed for operators with production and
sales experience within the marijuana industry. Although Ohana is executing plans to implement
a comprehensive training program, our first priority is to interject social equity in communities
that are hit the hardest with underground wholesale and retail marijuana activities. In addition
to experience, we require a clear background, with exemptions for former marijuana incarcera-
tions that may be allowed by State and Local laws.
360 Degree Business Support
Ohana’s incubator programs include operational capacity for growers, manufacturers, and deliv-
ery-only retail operators. In addition, Ohana will provide these operators with tools and mentor-
ing for general business administration, marketing, tax and financial management, legal, and gov-
ernment relations support during the permitting process.
No Required Capital for Entry
Ohana requires no financial investment of funds or capital from qualified operators! The success
of our program lies in the experience, independence, creativity, and invest of time by qualified
operators to build their business operations. Ohana funds the entire operational facility and ca-
pacity and recovers the operational financial support at the end of each production cycle via a
negotiated net profit split. We want to eliminate the barriers to entry for operators to become
legal and compliant.
Reducing Underground Operations!
Ohana’s goal is to target “back bedroom” operators engaging in illegal marijuana cultivation,
manufacturing, or street sales due to lack of start-up funds for qualified real estate acquisition,
retrofit, and permitting. In addition to providing 360-degree business administration and opera-
tional support, Ohana will fund the BOP costs for operators who wish to remain within the Ohana
facilities or CUP and BOP costs for operators seeking to spinoff into their own facility. Ohana
offers such funding opportunity to operators after one year of successfully executing Ohana’s
incubator standards for transparency, quality, security, and safety.
And as stated in our Business Plan, Ohana will set aside 35% of its shelf space for licensed Social
Equity cultivators and product suppliers
13
SECTION 3 – NEIGHBORHOOD COMPATIBILITY PLAN
3.1: Ohana Cannabis Company Plan to Proactively Address and Respond to Neighborhood
Complaints
Ohana Cannabis Co. has a proven track record in managing cannabis dispensaries among
vibrant neighborhoods in dense city centers. That means years of experiencing proactively
addressing common nuisance issues before they become neighborhood complaints.
Monitoring the noise, light, odor, litter, vehicles, and pedestrian traffic are a consistent part of
the management of a cannabis dispensary. And because these issues change with the seasonal
fluctuations and growth of the business, Ohana devotes significant time and labor to their
management--regularly analyzing, evaluating, and revising the strategies for dealing with
them.
In addition, not all neighbors are created equal. Some people are more sensitive to noise and
light pollution, while others to odors. Ohana understands that as the “new kid on the block,”
it is our job to respect these differences, and remember that the residents surrounding 315 E.
Olive were here first. Additionally, we may own a business, but this neighborhood is their
home. An expectation of peaceful use and enjoyment of their property is reasonable. We
consider our neighbors to be like our best customers, and when it comes to nuisances, the
customer is always right.
One of the Ohana owners is Blong Xiong who was a Fresno City Council Member who
represented this Council District (1) for 8 years. One of his roles will be to oversee all
community outreach and interaction. If we are approved for a retail license, Blong will lead
the Ohana effort to meet with all the neighbor and community groups interested in this project
to make sure we address their concerns while the proposed new building is being designed,
prior to the start of any construction.
Noise
To proactively reduce the possibility of noise pollution, and to provide a respectful and quiet
environment, our dispensary will implement a strict code of conduct that will govern the
behavior of all staff and customers, at all times-- while onsite, approaching, or leaving the
premises. These include but are not limited to:
1. Restricting the volume of car stereos and amplified portable sound systems (in vehicles or
on persons) while on the premises, including while entering and exiting the premises.
2. Strongly reducing the volume of in-house background music during regular business hours.
3. Issuing warnings for unnecessary honking, tire screeching, yelling, profanity, or any noise
deemed disruptive, unnecessary or a nuisance.
4. Consistently managing the exterior of the premises for loitering and unnecessarily loud
congregating of individuals affiliated or not affiliated with the property, with the understanding
13
that 315 E. Olive is adjacent to a bus stop, where waiting and congregating may be customary
to a certain extent.
5. Using signage to remind customers to be conscientious of our neighbors.
6. Employing security personnel for 24-7, not intermittent, management of exterior.
7. Training employees to be cautious of early or late hours when opening or closing the
business, conversing outside the premises before or after work, and moving items such as large
trash bins with wheels, and opening or closing heavy dumpster lids.
8. Taking advantage of the new construction on the vacant lot of 315 E. Olive to purchase
mechanical systems, such as heating and air conditioning units, with silencing features, and
building enclosures to mitigate or eliminate commercial-grade noise. Strategic placement of
such systems, as well as entrance and exit doors, closer to Palm Avenue, to avoid close
proximity to the homes on the east side of the lot on Ferger Avenue.
9. Strictly enforcing all above rules. Any person or persons caught violating the rules of
conduct, exhibiting any disruptive behavior, or creating a disturbance of any kind will be issued
a warning by security staff and, depending on the severity, may be reported to law
enforcement.
Lighting
Ohana will proactively address the issue of ambient light pollution by:
1. Reducing the amount of lighted signage facing Palm and Olive Avenues. Using soft, low
voltage lighting.
2. Completely eliminating any lighted signage facing Ferger Avenue.
3. Installing lightly tinted windows to reduce the glare of bright interior lights (essential
to a cannabis dispensary) onto the street.
4. During construction, installing down-facing exterior security lights that shine brightly
onto entering customers and parking lot areas, but not horizontally into surrounding
homes.
5. Ensuring that arriving cars have headlights facing the retail building, and not
neighboring streets.
Litter, Vehicles and Pedestrian Traffic
Ohana will retain onsite security to patrol the outside of the building and parking lot to ensure
that the exterior is kept clean and safe. Loitering will be immediately and calmly addressed in
a non-threatening fashion, with training to that end. Outside security and staff will regularly
clean the exterior of the building, parking lot, and surrounding areas, including the bus stop
area.
Extra care will also be taken to manage the flow of incoming and outgoing traffic. The site map
of 315 E. Olive will show adequate parking for customer demand, thus reducing unnecessary
backup and overflow onto neighboring streets. Pedestrians waiting to enter the premises,
including during the COVID-19 pandemic where distancing restrictions are enforced, will be
monitored by extra staff to ensure containment on the property itself, with careful efforts to
13
avoid neighborhood spillover.
Delivery vehicles will be kept to a minimum and isolated into separate parking spaces so as not
to burden or interfere with customer traffic.
Responding to Neighborhood Complaints
While every effort will be made to anticipate and proactively address common nuisance issues
before complaints materialize, Ohana will ensure that its response to neighbor complaints is
prompt, efficient, and professional. Because some neighbors may feel uncomfortable entering
a cannabis dispensary, we will ensure that neighbors feel welcome to submit comments and
complaints without having to step inside the premises.
To that end, in addition to mailings introducing our business to the neighborhood, with
comment card enclosures, Ohana will mount an exterior dropbox on the front of the property
allowing for neighbors to anonymously submit written complaints at their convenience,
without human interaction. Management staff will also be trained in taking and tracking
neighborhood phone calls with professionalism, and swift action will be taken in response to
any concerns.
Ohana also has experience conducting regular neighborhood meetings and attending
community association and neighborhood night-out events in order to have boots on the
ground listening and responding to concerns. In addition, neighbors are often most
comfortable addressing issues at casual community events, and Ohana will be dedicated to
hosting and sponsoring those on a regular basis.
3.2: Management of Ohana Cannabis Company to Ensure Minimal Impact or Nuisance on
Surrounding Community
In addition to the above, Ohana will employ a full-time Community Development Director who
will be available during business hours to address any community concerns about noise, loitering,
excessive lighting, odor, or traffic. Together with the Head of Security, the CDD will routinely
monitor the daily activities of the business, conduct surprise site inspections, and regularly meet
with neighboring businesses and community leaders to ensure a direct line of communication in
case of emergency issues.
3.3: Ohana Odor Mitigation Practices
Ohana understands that being a good retail neighbor generally means insulating neighbors from
commercial-grade odors that are a common part of any business. But being a cannabis dispensary
means exercising a heightened level of diligence when it comes to odor mitigation, because
cannabis has a reputation for emitting a smell. To that end, while dispensaries are relatively odor-
free in comparison to cultivation and manufacturing facilities, Ohana uses state-of-the-art,
commercial grade odor control equipment and ventilation systems that will ensure that all
cannabis inside the dispensary has little or no detectable odor from the exterior of the building.
13
Two independent air-filtration technologies and one type of air purification device will be utilized
to destroy air-borne pathogens and eliminate cannabis odor inside and outside of the dispensary.
Specifics are laid out below.
3.4: Potential Sources of Odor
Ohana does not expect to have any cannabis-related odors, as all products arrive to the
dispensary prepackaged and sealed by the distribution company or the wholesalers. Any odors
stemming from customer use once leaving the premises will be immediately addressed by
outside security, as on-site consumption, even in the parking lot, is not permitted. Additionally,
Ohana has a universal no-smoking policy on the premises, which covers not only cannabis
products, but cigarettes and vaping of any kind. Odors may arise from refuse disposed of outside
of the property, but all efforts will be utilized to contain the smell, including the use of contained
waste bins.
3.5: Odor Control Devices and Techniques
HEPA Filters
High-Efficiency Particulate Air (HEPA) filters provide an extremely high level of filtration efficiency
for small and large particulate contaminants and are widely applied in air filtration and air
purification applications to control airborne particulate levels. A filter must capture a minimum
of 99.97% of contaminants at 0.3 microns in size in order to meet U.S. standards for HEPA
classification. HEPA filters are even more efficient in removing particles that are smaller than 0.3
microns and larger than 0.3 microns.
All mechanical air-handling units in the dispensary will be outfitted with commercial HEPA filters.
These filters will serve all spaces and will be used not just for odor control, but to assist in
mitigating environmental contaminants by catching airborne particulates, infectious agents, and
pests, if present. HEPA filters will be added on the return side of all air-handling units serving the
dispensary. In addition, ultraviolet light emitters will be installed ahead of these HEPA filters in
the return duct, which will aid in the destruction of additional microorganisms in the room air.
Filters will be replaced in accordance with manufacturer’s recommendations.
Active Carbon Filters
Carbon filtration is a type of filtration in which activated carbon (i.e., charcoal) is used to remove
contaminants, impurities, and odors through the process of chemical absorption. As odor-
producing gases come in contact with the activated carbon in the filter, they are adsorbed,
trapped and held in 179 million microscopic carbon pores. Impurities and odors will be greatly
reduced, as all exhaust air will pass through the active carbon filters prior to discharge from the
building and into the atmosphere.
Ohana will install active carbon filters at all air exhaust points from the dispensary, ensuring that
cannabis odor particles in the air leaving the facility will be trapped. Active carbon filters were
selected because of their improved ability over particulate filters, such as HEPA, to remove
13
extremely small particulates (<.01 microns) like vapors and gases and because they are well-
known to be useful for safely removing odors.
Active carbon filters stop working as soon as all of the potential bonding sites are filled, so
periodic replacement of the filters will be critical. The General Manager will be responsible for
replacing the carbon filters as directed by the manufacturer.
Ozone Generator
Ozone generators produce ozone (O3), which attaches to odors, mold, mildew, bacteria,
microorganisms, and other pollutants in a space, if present, and oxidizes them. This process
purifies the air and leaves the space odor and contaminant free. If all ozone molecules are not
used in oxidation, they then convert back to normal oxygen (O2) after about an hour. Ozone
generators are effective at eliminating strong odors and contaminants such as mold spores in
contained non-occupied spaces, but are not approved for use in occupied spaces due to potential
health hazards in very high concentrations.
Though high concentrations of ozone will not be generated, commercial ozone generators will
be installed and used only in non-occupied spaces in the dispensary in order to comply with
federal regulations of ozone and promote agent safety. OHANA CANNABIS plans to install
commercial stationary ozone generator units in non-accessible and non-occupied open spaces
above rooms. These generators are designed specifically for use in unoccupied spaces. Non-
accessible open spaces will be built in above the ceilings in dispensary areas to accommodate
ozone generators. Ozone generators will be set between 0.03 ppm and 0.10 ppm to ensure safe
levels of ozone are maintained at all times and will be maintained in accordance with
manufacturer’s recommendations.
3.6 Staff Odor Training and System Maintenance
All Ohana staff members will be extensively trained on cannabis waste and disposal procedures,
as detailed in Section 3.7.
3.7 Ohana Waste Management Plan
First and foremost, Ohana will not sell cannabis waste. Ohana outsources its cannabis waste
management to local companies that provide locked and sealed containers to store cannabis
waste that are picked up twice per month and discarded by the cannabis waste management
company in accordance with state regulations.
Designated staff will dispose of cannabis waste in the designated secure and air-tight waste
receptacles and place them in a restricted area on the licensed premises. As a part of the
process, staff will provide the following information to the BCC and local agencies:
1. Name, business address, and license of the cannabis waste management company.
2. Name of the primary contact person at the company and contact person's phone number.
13
3. Documentation from the entity hauling the waste that indicates the date, time, product
type, brand, and weight of cannabis waste removed from Ohana.
Procedure for Destroying Cannabis
During cannabis waste processes, a designated staff member must be present for the inventory
transfer and must, along with at least one other employee acting as witness, sign a printed record
of inventory transfer, which will be kept as a hard copy or electronically as a scanned facsimile
for not less than five (5) years. As a part of this process, Ohana staff maintain an inventory record
to track the following information:
1. The control numbers associated with the cannabis turned over for destruction.
2. The reason it was turned over for destruction.
3. The names and signatures of the law enforcement officials receiving the cannabis.
4. The amount turned over.
5. The date and time it was turned over.
SECTION 5 - SECURITY PLAN
SECTION 6 - LOCATION
The subject property is located on the Northeast corner of Olive and Palm Avenues. It is a vacant
lot in a part of Fresno that is ready for new investment. Ohana Cannabis has entered into a Letter
of Intent with the Owner of the property who has agreed to build a 4100 square foot building on
this 20,600 square foot lot to Ohana specifications.
If awarded a cannabis retail license, Ohana will work with the surrounding community to make
sure that the look and design of the building is an architectural fit. Blong Xiong, one of our own-
ers, was a member of the Fresno City Council for 8 years and represented District 1 where the lot
is located. He will ensure that Ohana meets with all of the neighborhood and community groups
to address any interests or concerns they might have about their new neighbor.
Ohana looked throughout the City of Fresno before deciding on this location. We know that
many applicants are applying for multiple locations, but we decided to focus all of our efforts on
this location since it is a vacant corner lot that straddles the lines between Districts 1 and District
We are very excited to bring investment, sustainable design and positive energy to this great
corner in the City of Fresno nestled between the Tower District and the Belmont.
6.2. Photos
Section 7 - Community Benefits and Investments Plan
7.1. The Ohana Cannabis Company is committed to being a great neighbor and a vital part of
the Fresno Community. OCC already has a 501(c)3, the Ohana Community Foundation, which
will direct 4% of its gross revenues every year to non-profits and community- based organizations
in the City of Fresno. Based on our 3 year pro-forma, we are committed to making annual chari-
table donations of in donations in our first 3 years. As our
business grows, we intend to make sure the City of Fresno benefits as well.
We have a natural partnership with the South East Asian Community since Blong Xiong is a mem-
ber of our ownership group. We will work closely with Blong and ABIRC to make sure we are
supportive of the SEA Community. The SEA Community is the second largest ethnic minority
group in the City of Fresno and we are looking forward to working with ABIRC and groups like:
1. The Fresno Center (formally known as The Center for New Americans)
2. Fresno Stone Soup
3. Lao Veterans of America, Inc., Fresno
4. Fresno Interdenominational Refugee Ministry (FIRM)
5. Special Guerrilla Unit (SGU)-another Veteran’s organizations
6. Parent University (Fresno Unified School District) – works with parents within the school
district that are usually non-English speakers.
7. University of California Cooperative Extension
8. Poverello House – They work with the homeless community. Provides meals and shelter.
Ohana also is committed to working with the Fresno Metro Black Chamber, Central CA Hispanic
Chamber of Commerce, Fresno Area Hispanic Foundation, NAACP, Barrios Unidos, and the other
Ethnic Minority Chambers to ensure inclusive participation and opportunity with our businesses.
It is important that we build relationship and trust so that Ohana can represent the community
through employment and economic opportunities. Ohana also wants to give financial support to
organizations that work with the City’s diverse and challenged communities.
OCC is also committed to supporting the Arts in Fresno. We picked a location the straddles the
historic Tower District and we are looking forward to becoming a part of that community as well.
We are also committed to working with Foster Youth and Veterans Groups. We are also open to
directing resources where the City of Fresno believes they are most needed.
The Ohana Community Foundation will be accepting grant applications year round, and will be
reaching out to the Community on a year round basis under the leadership of Blong Xiong, Whit-
ney Fong and Tony Sanders.
7.1.1. OCC is committed to providing funding for and hosting expungement clinics. Whitney
Fong has lectured at the San Joaquin College of Law and will help oversee this program.
7.1.2. OCC is committed to creating an environmentally sustainable business. With respect to
our location on the corner of Palm and Olive, we are working with the Landlord to build an
energy/water efficient building. With respect to our delivery vehicles, we are committed
to providing all of our drivers corporate owned hybrid/electric cars. Our dispatch and
order software creates the most efficient delivery routes and patterns and really cuts down
on total vehicle miles travelled on a daily basis.
7.1.3. OCC has chosen to locate at a vacant lot in a part of the City that is ripe for new investment
at the corner of E. Olive and Palm on the border of Council District 1 and Council District 3.
7.2. OCC will develop fun and entertaining, age-appropriate classes for youth of all ages that
use the performing and visual arts to communicate the danger of drug use, the realities of
substance addiction, and importance of self-possession, and resistance to peer pressure.
Our Community Outreach Officer, Tony Sanders, has extensive experience in using the arts
to teach about difficult and sensitive topics, including family violence, conflict resolution,
and diversity. He has done this work for Kaiser Permanente and he will be able to tap into
this resource, and reach out to community experts in the fields of substance abuse and drug
awareness programs.
7.3. OCC is committed to supporting the Fresno Community Reinvestment Fund on an annual
basis as well.
13
13