HomeMy WebLinkAboutC-20-75 Culture Cannabis Club RedactedApplicant (Entity) Information
Application Type
Proposed Location
Commercial Cannabis Business
Permit Application
C-20-75
Submitted On: Dec 04, 2020
Applicant
DEVON JULIAN
619-277-2827
devon@culturecannabisclub.com
Applicant (Entity) Name:
DISTRICT 5 CULTURE STORE CORP
DBA:
CULTURE CANNABIS CLUB
Physical Address:
3 CORPORATE PARK SUITE 200
City:
IRVINE
State:
CA
Zip Code:
92606
Primary Contact Same as Above?
Yes
Primary Contact Name:
DEVON JULIAN
Primary Contact Title:
CHIEF OPERATING OFFICER
Primary Contact Phone:
619-277-2827
Primary Contact Email:
DEVON@CULTURECANNABISCLUB.COM
HAS ANY INDIVIDUAL IN THIS APPLICATION APPLIED FOR
ANY OTHER CANNABIS PERMIT IN THE CITY OF FRESNO?:
Yes
Select one or more of the following categories. For each
category, indicate whether you are applying for Adult-Use (“A”)
or/and Medicinal (“M”) or both
Both
Please make one selection for permit type. If making multiple
applications, please submit a new application for each permit
type and proposed location.
Permit Type
Retail (Storefront)
Business Formation Documentation:
Corporation
Property Owner Name:
JAS KAHLON
Proposed Location Address:
2590 S MAPLE AVE, SUITES 103-104
City:
FRESNO
State:
CA
Zip Code:
93725
Property Owner Phone:
Property Owner Email:
--
Assessor's Parcel Number (APN):
480-433-21
Proposed Location Square Footage:
Supporting Information
Application Certification
Owner Information
1600
List all fictitious business names the applicant is operating under including the address where each business is located:
THE APPLICANT DISTRICT 5 CULTURE STORE CORP WILL OPERATE UNDER THE FBN, CULTURE CANNABIS CLUB. THE
APPLICANT DOES NOT HOLD ANY OTHER LICENSES OR FBN'S.
Has the Applicant or any of its owners been the subject of any
administrative action, including but not limited to suspension,
denial, or revocation of a cannabis business license at any time
during the past three (3) years?
No
Is the Applicant or any of its owners currently involved in an
application process in any other jurisdiction?
Yes
If so, please list and explain:
THE APPLICANT'S OWNERS ARE PURSUING LICENSES IN THE CITIES OF TRACY, STANTON, FAIRFIELD AND CONCORD,
CA.
I hereby certify, under penalty of perjury, on behalf of myself
and all owners, managers and supervisors identified in this
application that the statements and information furnished in this
application and the attached exhibits present the data and
information required for this initial evaluation to the best of my
ability, and that the facts, statements, and information
presented are true and correct to the best of my knowledge and
belief. I understand that a misrepresentation of fact is cause for
rejection of this application, denial of the permit, or revocation
of a permit issued.
In addition, I understand that the filing of this application grants
the City of Fresno permission to reproduce submitted materials
for distribution to staff, Commission, Board and City Council
Members, and other Agencies to process the application.
Nothing in this consent, however, shall entitle any person to
make use of the intellectual property in plans, exhibits, and
photographs for any purpose unrelated to the City's
consideration of this application.
Furthermore, by submitting this application, I understand and
agree that any business resulting from an approval shall be
maintained and operated in accordance with requirements of
the City of Fresno Municipal Code and State law. Under penalty
of perjury, I hereby declare that the information contained in
within and submitted with the application is true, complete, and
accurate. Iunderstand that a misrepresentation of the facts is
cause for rejection of this application, denial of a permit or
revocation of an issued permit. A denial or revocation on these
grounds shall not be appealable (FMC 9-3319(d)).
Name and Digital Signature
true
Title
Chief Operating Officer
Please note: the issuance of a permit will be determined based
on the application you submit and any major changes to your
business or proposal (i.e. ownership, location, etc.) after your
application is submitted may result in a denial.
All applications submitted are considered public documents for
Public Records Act request purposes.
For details about the information required as part of the
application process, see the Application Procedures &
Guidelines, City of Fresno Municipal Code Article 33 and any
additional requirements to complete the application process. All
documents can be found online via this link.
For questions please contact the City Manager’s Office at
559.621.5555.
Business Name: Culture Cannabis Club
Application #: C-20-75
CANNABIS BUSINESS PERMIT APPLICATION REVIEW - RETAIL Points
Possible
All or
None Exceptional Good Acceptable
Applicant
Score
Evaluation Notes (Explain each time points are
deducted)
SECTION 1: BUSINESS PLAN 300 Points Possible for Section 1
Resume:
Resumes Provided for All Owners: Score 5 5 5
Resumes Provided in 2-page Format: Score 2 2 2
Education: (select highest academic level among ownership team, cannabis specific education
separately)
Cannabis specific education/training (accredited)2 2 0 Not described
High School Degree Reported: Score 4 4 -
Bachelor's Degree Reported: Score 6 6 6
Master's Degree or Higher Reported: Score 8 8 -
Experience: (among ownership team, select one at highest level)
Regulated Cannabis Retail Ownership Experience CA 13 13 13
Regulated Cannabis Retail Experience CA (management level or below): Score 10 10 -
Other Retail Business Experience Reported, More than 5 years: or 8 8 -
Other Retail Business Experience Reported, Less than 5 Years: Score 5 5 -
1.1 Sub-Total:30 26
Construction Cost Estimate:
Construction Cost Estimate Provided: Score 8 8 6 4 8 Has CAPEX plus construction estimates
Construction Contingency Factor Included: Score 6 6 6
All Labor, Trades, Materials, Supplies and Permits and other Cost Factors Identified: Score 6 6 4 2 6 Detailed breakdown
Reference Data Provided for Unit Cost Factors: Score 5 5 3 1 3 Has some source info
Operation and Maintenance Cost Estimates:
Operation and Maintenance Cost Estimate Provided: Score 8 8 6 4 8 Has OPEX plus 1 year operating cost breakdown
All Labor, Trades, Materials, Supplies, Utilities, and other Cost Factors Identified: Score 6 6 4 2 6 detailed breakdown
Annual Cost Escalators for Operating Costs Provided: Score 6 6 4 2 0 Not included
Reference Data Provided for Unit Cost Factors: Score 5 5 3 1 3 Has some source info
1.2 Sub-Total:50 40
Proof of Capitalization Specific to one or more Owners: Score 5 5 5
Proof of Capitalization Specific to Business Name/Address: Score 5 5 0 Not specific
Proof of Capitalization Sufficient to Cover Proforma (3 months) and Construction Costs: Score 15 15 15
Certified Audited Financial Report Provided for one or more Owners: Score 5 5 0 Not included
Score one of the following for a maximum 20 points:
1.1 Owner qualifications. Resumes are not to exceed two (2) pages per owner. (30 points possible)
1.2 A budget for construction, operation, and maintenance, compensation of employees, equipment costs, utility cost, and other operation costs.(50 points possible)
1.3 Proof of capitalization in the form of documentation of cash or other liquid assets on hand, Letters of Credit or other equivalent assets which can be verified by the City. (50 Points Possible)
Criteria Narrative:
Criteria Narrative:
Capital source is 100% liquid (cash in owners bank, no debt obligation)20 20 -
Capital souce is debt obligation (letter of credit/loan from individual or institution) 10 10 10 Proof of Cap is for owner Christopher Francy and
Capital consists of non-liquid assets (i.e. real property)8 8 -
Capital consists of a mixture of liquid and non-liquid assets 15 15 -
1.3 Sub-Total:50 30
Three Years of Data Provided: Score 10 10 8 6 8 Needs more detail
Total Gross Revenue Estimates Provided:3 3 3
Total Gross Revenue by Product Type (flower and manufactured) Identified:3 3 3
Total Personnel Costs Provided:5 5 4 3 4 Has costs but no explanations
Total Property Rental or Purchase Costs Provided:2 2 2
Total Utilities Costs Provided:2 2 2
Total Cannabis Product Purchase Expense Provided 2 2 2
All Contract Services Identified:2 2 2
Annual Net Revenue Identified:3 3 3
Annual Cost Escalators Identified:4 4 3 2 3 Most costs escalated but no explanations
Annual Estimated Sales Tax Payments to State Provided:2 2 2
Annual Estimated Sale Tax Payments to City of Fresno Provided:5 5 5
Annual Business Tax License and Cannabis Permit Fee Provided:2 2 2
Annual Net Income Provided:5 5 5
Scoring Guidance: full points for realistic figures for all three years. Dock points for severe
miscalculations, unrealistic estimates, or providing less than the request three years.
1.4 Sub-Total:50 46
Hours of Operation Provided: Score 5 5 5 8am to 10pm open to public
Hours of Operation Provided for all 7 days of the week: Score 3 3 0 days not specifieed
Hours of Operation Provided for Holidays: Score 2 2 0 unspecified
Opening and Closing Procedures Provided: Score 10 10 8 6 10
Scoring Guidance: full points for describing information in detail. Dock points for leaving information out
or not providing enough detail.
1.5 Sub-Total:20 15
1.6.1 Fully describe the day-to-day operations if your applying for a retail permit:
i. Describe customer check-in procedures.20 20 15 10 20
II. Identify location and procedures for receiving deliveries during business hours.10 10 8 6 10
iii. Identify the name of the Point-of-sale system to be used and the number of Point-of-Sale locations.10 10 10 Treez, 4 POS locations
iv. The estimated number of customers to be served per hour/day.20 20 15 10 20
v. Describe the proposed product line to be sold and estimate the percentage of sales of flower and
manufactured products.20 20 15 10 20
1.6 Daily operations. With as much detail as possible, the Business Plan should describe the day-to-day operations which meet industry best practices. This should include at a minimum the following criteria for each permit type in
which you are applying for a permit. (100 points possible)
1.4 Pro forma for at least three years of operation.
1.5 Fully describe hours of operation and opening and closing procedures. (20 points possible)
Criteria Narrative:
Criteria Narrative:
Criteria Narrative:
vi. If proposed, describe delivery service procedures, number of vehicles and product security during
transportation. (if no delivery service application must state this clearly for full points)20 20 15 10 20
1.6 Sub-Total:100 100
Section 1 Total:300 257
SECTION 2: SOCIAL POLICY AND LOCAL ENTERPRISE 400 Points Possible for Section 2
Description of Commitment to pay a Living Wage provided: Score 10 10 8 6 10
Definition of Living Wage Provided: Score 5 5 4 3 0
Living Wage Defined as Greater than Minimum Wage: Score 5 5 0 not defined
2.1 Sub-Total:20 10
Wages and Salary
CCB Entry-Level Hourly Wage Greater than Minimum Wage 5 5 5 starting at
CCB Entry-Level Annual Salary Greater than Median Household Income ($50,432)5 5 5 by yea
Health Care Benefits
CCB Offers Medical Coverage to All Employees: Score 5 5 5
CCB Offers Dental Coverage to All Employees: Score 3 3 3
CCB Offers Vision Coverage to All Employees: Score 3 3 3
CCB Offers Health Reimbursement Account for Qualified Medical Expenses: Score 1 1 0
Employee Pays $0 for Employee Medical Premium: Score 3 3 0 Premiums not described
Employee Pays $0 for Employee Dental Premium: Score 2 2 0
Employee Pays $0 for Employee Vision Premium: Score 2 2 0
Employee Pays less than $500 per month for Family Health Care Coverage (Medical, Dental, Vision):
Score 2 2 0
Leave Benefits
Number of Paid Vacation/PTO Days Per Year: (10+ days = excep; 6-9 days = Good; 3-5 days Acceptable)5 5 4 3 3 offered but not specific # of days
Number of Paid Holidays Per Year: (10 or more paid holidays = excep; 4-10 = Good; 1-3 Acceptable)5 5 4 3 0 not described
Number of days paid time off for Sick/Medical time: (7+ days= Exceptional, 4-6 days = Good, 3 days =
acceptable (8 hour day))5 5 4 3 3 offered but not specific # of days
Retirement
Offers employee retirement plan 2 2 2
Offers company match for employee retirement plan 2 2 2 profit sharing
2.2 Sub-Total:50 31
CCB Provides Tuition Reimbursement for Certificates: Score 3 3 3
Employee grant offered but doesnt provide specific
details
2.1 Describe whether the Commercial Cannabis Business is committed to offering employees a Living Wage. (20 points possible)
Scoring Guidance: https://livingwage.mit.edu/counties/06019
2.2 Briefly describe benefits provided to employees such as health care, vacation, and medical leave, to the degree they are offered as part of employment. (50 points possible)
2.3 Describe compensation to and opportunities for continuing education and employee training.(20 points possible)
Criteria Narrative:
Criteria Narrative:
Criteria Narrative:
CCB Provides Tuition Reimbursement for associate degrees: Score 3 3 3 "
CCB Provides Tuition Reimbursement for bachelor's degrees: Score 3 3 3 "
CCB Provides Tuition Reimbursement for master's degrees: Score 3 3 3 "
CCB Provides Tuition Reimbursement for Specialized Commercial Cannabis Business Operations
Training: Score 3 3 3 "
CCB Offers General Training for Health and Safety, Workplace Environment, Customer Service, etc. 5 5 4 3 5
2.3 Sub-Total:20 20
General Recruitment Plan Provided: Score 10 10 8 6 10
Social Policy Recruitment Plan Provided: Score 10 10 8 6 10
Recruitment Plan Includes Demographic Data for District, City or County: Score 10 10 8 6 10
Recruitment Plan Includes List of CBOs, Non-Profits and Public-Agency Hiring Partners: Score 10 10 8 6 10
Recruitment Plan Includes Hiring Targets (percentages) by Demographic Groups: Score 10 10 8 6 6 Discusses target groups but doesn't give % goal
2.4 Sub-Total:50 46
Owners
Number of Owners:4
Number of Owners that live within the City of Fresno:1
Number of Owners that live in the County of Fresno:0
Number of Owners that Own a Business in the City of Fresno:0
51%+ ownership interest percent of the Owners live or own a business in the City: Score 80 80 -
51%+ ownership interest percent of the Owners live or own a business in the County: Score 40 40 -
Less than 50 percent equity of the Owners live or own a business in the City (If no owners are local,
score zero)20 20 20
Managers
Number of Managers (salaried, non-owners)5
Number of Managers that live in the City of Fresno:
Number of Managers that Own a Business in the City of Fresno:
100 percent of the Managers live or own a business in the City: Score 20 20 20 Commitment to hire all local managers
75 to 99 percent of the Managers live or own a business in the City: Score 15 15 -
50 to 74 percent of the Managers live or own a business in the City: Score 10 10 -
Less than 50 percent of the Managers live or own a business in the City: Score 5 5 -
2.5 Sub-Total:80 40
Responsibilities Described for All Titles/Positions: Score 20 20 15 10 20
2.4 Describe the Commercial Cannabis Business plan to recruit individuals who meet the criteria listed in the Social Policy Section 9-3316 (b) (1) of the Fresno Municipal Code (FMC) and the percentage of local employees it hires. (50
points possible)
2.5 Describe the extent to which the Commercial Cannabis Business will be a locally managed enterprise whose owners and /or managers reside within or own a commercial business within the City of Fresno, for at least one year prior
to March 2, 2020.(80 points possible)
2.6 Describe the number of employees, title/position and their respected responsibilities.(20 points possible)
Criteria Narrative:
Data, non-scored. Write response in Evaluation Notes
column.
IF full points achieved for Ownership category, don't score managers.
Section is total of 80 points possible.
Criteria Narrative:
Criteria Narrative:
Data, non-scored. Write response in Evaluation Notes
column.
2.6 Sub-Total:20 20
Does CCB have more than five employees: 5 5 5
CCB has signed a peace agreement: Score 5 5 5
2.7 Sub-Total:10 10
Work Force Plan Provided: Score 10 10 8 6 10
Commitment to Local Hire Provided:10 10 8 6 10 100% local hire commitment
Commitment to Offer Apprenticeships Provided:10 10 8 6 10
Commitment paying for continuing education provided 10 10 8 6 6 Doesn't specific parameters (i.e. maximum $$)
Description of commitment to paying a living wage provide. (Score same as sec. 2.1)10 10 8 6 10
2.8 Sub-Total:50 46
CCB is willing to serve as Social Equity Business Incubator: Score 100 100 80 60 100
Mentorship and Training: Score yes
Equipment Donation: Score yes, sourcing
Shelf Space: Score yes
Legal Assistance: Score yes
Finance Services Assistance: Score yes - access to capital
Other Technical Assistance: Score
Scoring Guidance: full points for willingness to serve with detailed plan offering at least three aspects
mentioned above or of similar benefit. Less points for willingness to serve but vague or unclear
commitment. Zero points if there is no clear commitment to serve as Incubator.
2.9 Sub-Total:100 100
Section 2 Total:400 323
SECTION 3: NEIGHBORHOOD COMPATIBILITY PLAN 300 Points Possible for Section 3
CCB will document complaints (time of complaint, nature of complaint, resolution of complaint): Score 10 10 8 6 10
CCB will established a dedicated contact person to receive complaints: Score 10 10 10
Data to inform score on first line of this section. Write
response in Evaluation Notes column.
2.8.3. Commitment to pay a living wage to its employees
2.7 Describe whether the CCB has five (5) or more employees and whether it has signed a labor peace agreement allowing employees to unionize without interference. (10 points possible)
2.8 Provide a workforce plan that includes at a minimum the following provisions: (50 points possible)
2.8.1. Commitment for 30% of employees to be local hires; the business must show that it has either hired or made a good faith effort to hire bona fide residents of Fresno who have not established residency after the submission of an
application for employment with the applicant/permittee.
2.8.2. Commitment to offer apprenticeships and/or compensation for continuing education in the field; and
Criteria Narrative:
Criteria Narrative:
Criteria Narrative:
Criteria Narrative:
2.9 Describe whether the business is willing to serve as a Social Equity Business Incubator by offering support to local cannabis social equity businesses in the form of mentorship, training, equipment donation, a percentage of shelf
space dedicated to Fresno equity business products, legal assistance, financial services assistance, or other technical assistance support.(100 points possible)
3.1 Describe how the CCB will proactively address and respond to complaints related to noise, light, odor, litter, vehicles, and pedestrian traffic.(50 points possible)
CCB will establish a dedicated phone number to receive complaints: Score 5 5 5
CCB will establish a dedicated email address to receive complaints: Score 5 5 5
CCB will establish a response time standard for returning complaint calls and emails: Score 5 5 5
CCB will schedule or participate in periodic community meetings to engage with residents about the CCB
operation: Score 10 10 0 Info not provided
Other measure unique to business (i.e. website complaint form)5 5 5
Scoring Guidance: full points for detailed proactive plan addressing all aspects mentioned. Dock points
for leaving out aspect, vagueness, or reactive plans.
3.1 Sub-Total:50 40
CCB will maintain a listserv of community residents to update and information residents of business
operations.
10 10 0 Info not provided
CCB will schedule or attend periodic community meetings (at least annually) to engage with residents
about the CCB operation: Score 10 10 0 Info not provided
CCB will prepare a community outreach and engagement plan: Score 50 50 40 30 0 Info not provided
CCB will issue periodic Newsletters to community providing information about CCB operations 10 10 0 Info not provided
CCB will hire residents from the community work at the CCB: Score 20 20 0 Info not provided
Scoring Guidance: full points for detailed proactive plan. Dock points for leaving out aspect, vagueness,
or reactive plans.
3.2 Sub-Total:100 0
CCB has identified sensitive receptors to nuisance odors in vicinity of business operations: Score 5 5 5
CCB has prepared a nuisance odor control plan: Score 10 10 8 6 6 Needs more detail
Nuisance odor control plan identifies locations where fugitive emissions may exit the premise boundary:
Score 5 5 5
Nuisance odor control plan describes specific odor control measures to reduce fugitive emissions exiting
the premise boundary: Score 5 5 5
CCB has established an odor reporting system: Score 5 5 0 Info not provided
CCB will install a nuisance odor monitoring system: Score 10 10 0 Info not provided
3.3 Sub-Total:40 21
CCB has identified the potential sources of nuisance odors for the business operation: Score 10 10 8 6 8 Needs more detail
Scoring Guidance: full points for detailed proactive plan. Dock points for vagueness or reactive plans.
3.4 Sub-Total:10 8
3.3 Describe odor mitigation practices.(40 points possible)
3.4 Identify potential sources of odor. (10 points possible)
Criteria Narrative:
Criteria Narrative:
Criteria Narrative:
3.2 Describe how the CCB will be managed to avoid becoming a nuisance or having impacts on its neighbors and the surrounding community.(100 points possible)
Criteria Narrative:
Nuisance odor control plan describes specific odor control equipment: Score 10 10 8 6 10
Nuisance odor control plan describes specific odor control measures/techniques: Score 10 10 8 6 10
Odor control measures are identified for different nuisance odor sources: Score 10 10 10
3.5 Sub-Total:30 30
Nuisance odor control plan describes the operation, monitoring, and maintenance requirements for
odor control measures: Score 10 10 10
Nuisance odor control plan describes the staff training required for system operations, maintenance,
repair, and troubleshooting.10 10 10
3.6 Sub-Total:20 20
CCB has identified the sources of waste generated by the business operation: Score
10 10 10
CCB has prepared a source-separation plan to segregate different sources of waste generated by
business operations: Score 10 10 10
The source-separation plan identifies policy, procedures, and locations where different sources of waste
are to be collected for disposal: Score 10 10 8 6 10
The source-separation plan describes specific measures to control the collection and disposal cannabis
waste: Score 10 10 10
The name of licensed cannabis disposal company provided: Score 10 10 10
3.7 Sub-Total:50 50
Section 3 Total:300 169
SECTION 4: SAFETY PLAN 300 Points Possible for Section 4
Safety Plan Prepared by Consultant: Score 10 10 10
Safey Plan Assessed by Consultant: Score (if prepared by, also give points for assessed by)10 10 10
Safety Plan Prepared for CCB Address (specific proposed location): Score 10 10 0 not specific
Safety Plan includes Site Plan of Premise: Score 10 10 5 no overall site plan, meet area0
Safety Plan includes Building Layout Plan: Score 10 10 10
4.1 Sub-Total:50 35
Written Accident/Incident Procedure Provided: Score 20 20 15 10 0 no written proceedures in section
Procedures Address Multiple Accident/Incident Scenarios: Score 10 10 8 6 0
Total Number of Scenarios Described: Score 10+
Active Shooter Incident Described: Score 10 10 0 not mentioned
Robbery Incident Described: Score 10 10 0 not mentioned
Data-write response in Evaluation Notes Column
3.5 Describe odor control devices and techniques employed to ensure that odors from cannabis are not detectable beyond the permitted premises. (30 points possible)
3.6 Describe all proposed staff odor training and system maintenance.(20 points possible)
Criteria Narrative:
Criteria Narrative:
Criteria Narrative:
Criteria Narrative:
4.1 The Safety Plan shall be prepared and/or assessed by a professional fire prevention and suppression consultant. (50 points possible)
4.2 Describe accident and incident reporting procedures. (50 points possible)
3.7 Describe the waste management plan. (50 points possible)
4.2 Sub-Total:50 0
Evacuation Plan Provided: Score 20 20 15 10 20
Adequate Number of Evacuation Routes Identified: Score 20 20 15 10 20
Evacuation Route Distance to Public Right of Way: Score 10 10 8 6 5 meet area only, no overall site plan
4.3 Sub-Total:50 45
Location of Fire Suppression System Elements Identified: Score 10 10 0 not shown
Type of Fire Suppression System Elements Identified: Score 20 20 15 10 20
Location of Fire Extinguishers Identified: Score 10 10 10
Adequate Number of Fire Extinguisher Locations Identified: Score 10 10 8 6 10
4.4 Sub-Total:50 40
Written Procedure for Fire Emergencies Provided: Score 20 20 15 10 0 no written proceedures
Written Procedure for Medical Emergencies Provided: Score 20 20 15 10 10 mentioned not written
Cardiac Arrest Medical Emergency Described: Score 20 20 15 10 0 not mentioned
Gunshot Wound Medical Emergency Described: Score 20 20 15 10 0 not mentioned
Other Medical Emergency Conditions Described: Score 20 20 15 10 0
4.5 Sub-Total:100 10
Section 4 Total:300 130
SECTION 5: SECURITY PLAN 300 Points Possible for Section 5
Security Plan Prepared by Consultant: Score 10 10 10
Security Plan Assessed by Consultant(if prepared by, also give points for assessed by): Score 10 10 10
Security Plan Prepared for CCB Address (specific proposed location): Score 10 10 10
Security Plan includes Site Plan of Premise: Score 10 10 10
Security Plan includes Building Layout Plan: Score 10 10 10
5.1 Sub-Total:50 50
5.2 Premises (Security) Diagram. In addition to diagrams submitted for other sections of the application, applicants are expected to submit a premises diagram (or site plan) which, focuses on the proposed security measures and how
they relate to the overall business. (Pursuant to CCR Title 16, Division 42, §5006. Premises Diagram).
5.2.1 The diagram shall be accurate, dimensioned and to scale (minimum scale ¼"). The scale may be smaller if the proposed location exceeds more than a 1/2-acre parcel but must not be printed on larger than an 11" x 17" sheet of
paper. (Blueprints and engineering site plans are not required at this point of the application process)
Criteria Narrative:
Criteria Narrative:
Criteria Narrative:
Criteria Narrative:
4.4 Location of fire extinguishers and other fire suppression equipment. (50 points possible)
4.5 Describe procedures and training for all fire and medical emergencies.(100 points possible)
5.1 The Security Plan shall be prepared and/or assessed by a professional security consultant.(50 points possible)
4.3 Describe evacuation routes. (50 points possible)
Criteria Narrative:
Premises (Security) Diagram Provided: Score 20 20 15 10 20
Diagram is drawn to correct scale: Score 5 5 5
Diagram provides required details for premise: Score 5 5 5
Diagram shows the location of all security cameras: Score 5 5 5
Descriptions of activities to be conducted in each area of the premise 5 5 5
Limited-Access Areas Clearly Marked: Score 5 5 5
Number and Location of All Security Cameras Identified: Score 5 5 5
5.2 Sub-Total:50 50
Intrusion Alarm and Monitoring System Identified: Score 15 15 15
Name and Contact Information for Monitoring Company Provided: Score 5 5 5
Total Points of Entry into Premise Identified: Score 5 5 5
All Points of Entry to be Alarmed Identified:5 5 5
Type of Alarm Identified (motion, infrared, glass break, etc.): Score 10 10 10
Backup Power Supply Identified: Score 10 10 10
5.3 Sub-Total:50 50
Written Cash-Handling Procedure Provided: Score 30 30 20 15 20
Dual-Custody is Practiced for all cash handling: Score 10 10 0 No mention
Video Surveillance Used to Monitor All Cash Handling: Score 20 20 20
Armored Car Service Used for Bank Deposits: Score 10 10 10
All Cash Deposited weekly with Bank: Score 10 10 10
Onsite Vault Provided to Secure Cash Prior to Bank Deposit: Score 20 20 20
5.4 Sub-Total:100 80
CCB will use onsite security guards: Score 10 10 10
All onsite guards will be licensed and bonded: Score 10 10 0 No mention of being bonded
All onsite security guards will be licensed to carry firearms: Score 10 10 10
Onsite security guards will be on duty before CCB opens for business: Score 10 10 10
Onsite security guards will be on duty after CCB closes for business: Score 10 10 10
5.2.2 The diagram must be drawn to scale and clearly identify property boundaries, entrances, exits, interior partitions, walls, rooms, windows, and doorways. The activity in each room and the location of all cameras must be
identified in the diagram.
5.2.4 Limited-access areas, defined as areas in which cannabis goods are stored or held and only accessible to permittees, or its employees or contractors and areas used for video surveillance monitoring and storage devices
(Pursuant to CCR Title 16, Division 42, §5000 (m) Limited-Access Area and §5042 Limited-Access Area.
5.2.5 Number and location of all video surveillance cameras. (50 points possible)
5.4 Briefly describe cash handling procedures which covers day to day transactions with customers, vendors armor carrier vehicles and transporting it to the bank.(100 points possible)
5.5 Discuss whether the CCB will utilize the services of on-site security guards. Include in the discussion: (50 points possible)
5.5.1 Number of guards.
5.5.2 Hours guards will be on-site.
5.3 Identify intrusion alarm and monitoring system including the name and contact information for the monitoring company (if the company has been selected).(50 points possible)
Criteria Narrative:
Criteria Narrative:
Criteria Narrative:
5.5.3 Locations at which they will be positioned.
5.5.4 Guards' roles and responsibilities.
5.2.3 Description of cannabis activity that will be conducted in each area of the premise. Commercial cannabis activities that must be identified on the diagram/site plan may include but are not limited to the following if applicable to
the business operations; storage areas, batch sampling areas, loading/unloading of shipment areas, packaging and labeling, customer sales areas, training areas, employee break room areas, extractions, infusions, processing, and
testing areas.
5.5 Sub-Total:50 40
Section 5 Total:300 270
Section 1: Business Plan Total Points:300 257
Section 2: Social Policy & Local Enterprise Total Points:400 323
Section 3: Neighborhood Compatibility Total Points:300 169
Section 4: Safety Plan Total Points:300 130
Section 5: Security Plan Total Points:300 270
Total Points Achieved:1600 1149
71.81%
TOTAL SCORE
Criteria Narrative:
City of Fresno
Commercial Cannabis Business Permit
Application EvaluationBusiness Name: Culture Cannabis Club D5
Application # C-20-75
Score 1 Score 2 Score 3 Average%
Phase III
Points
Possible
Phase III
Points Actual
Phase II
Points
Possible
Phase II
Points
Actual Total Score
Section 1: Business Plan 90%90%90%90.00%300 270.00 300.00 257 527
Section 2: Social Policy 95%92%98%95.00%500 475.00 400.00 323 798
Section 3: Neighborhood 90%90%88%89.33%300 268.00 300.00 169 437
Section 4: Safety 90%90%85%88.33%300 265.00 300.00 130 395
Section 5: Security 90%94%95%93.00%300 279.00 300.00 270 549
Section 6: Location 90%97%90%92.33%200 184.67 -0 184.67
Section 7: Community Benefits 85%95%95%91.67%500 458.33 -0 458.33
Total Score (points)2400 2200 1600.00 1149 3349
Total %83.73%
SI-550 (REV 08/2020) 2020 California Secretary of State
bizfile.sos.ca.gov
Secretary of State
Statement of Information
(California Stock, Agricultural
Cooperative and Foreign Corporations)
SI-550
IMPORTANT — Read instructions before completing this form.
Fees (Filing plus Disclosure) – $25.00;
Copy Fees – First page $1.00; each attachment page $0.50;
Certification Fee - $5.00 plus copy fees
1.Corporation Name (Enter the exact name of the corporation as it is recorded with the California
Secretary of State. Note: If you registered in California using an assumed name, see instructions.)This Space For Office Use Only
2.7-Digit Secretary of State File Number
3.Business Addresses
a. Street Address of Principal Executive Office - Do not list a P.O. Box City (no abbreviations) State Zip Code
b. Mailing Address of Corporation, if different than item 3a City (no abbreviations) State Zip Code
c. Street Address of Principal California Office, if any and if different than Item 3a - Do not list a P.O. Box City (no abbreviations) State
CA
Zip Code
4.Officers The Corporation is required to list all three of the officers set forth below. An additional title for the Chief Executive Officer and
Chief Financial Officer may be added; however, the preprinted titles on this form must not be altered.
a. Chief Executive Officer/First Name Middle Name Last Name Suffix
Address City (no abbreviations) State Zip Code
b. Secretary First Name Middle Name Last Name Suffix
Address City (no abbreviations) State Zip Code
c. Chief Financial Officer/First Name Middle Name Last Name Suffix
Address City (no abbreviations) State Zip Code
5.Director(s)California Stock and Agricultural Cooperative Corporations ONLY: Item 5a: At least one name and address must be listed. If the
Corporation has additional directors, enter the name(s) and addresses on Form SI-550A (see instructions).
a. First Name Middle Name Last Name Suffix
Address City (no abbreviations) State Zip Code
b. Number of Vacancies on the Board of Directors, if any
6. Service of Process (Must provide either Individual OR Corporation.)
INDIVIDUAL – Complete Items 6a and 6b only. Must include agent’s full name and California street address.
a. California Agent's First Name (if agent is not a corporation)Middle Name Last Name Suffix
b. Street Address (if agent is not a corporation) - Do not enter a P.O. Box City (no abbreviations) State
CA
Zip Code
CORPORATION – Complete Item 6c only. Only include the name of the registered agent Corporation.
c. California Registered Corporate Agent’s Name (if agent is a corporation) – Do not complete Item 6a or 6b
7. Type of Business
Describe the type of business or services of the Corporation
8.The Information contained herein, including in any attachments, is true and correct.
_____________________ ____________________________________________________________ ________________________ _____________________________
Date Type or Print Name of Person Completing the Form Title Signature
CHRISTOPHER FRANCY
3 COPORATE PARK SUITE 200 IRVINE CA 92606
INDEMNIFICATION AND HOLD HARMLESS AGREEMENT
FOR COMMERCIAL CANNABIS BUSINESS PERMIT APPLICATION
To the fullest extent permitted by law, the City of Fresno (City) shall not assume any liability whatsoever with respect to
having issued a commercial cannabis business permit pursuant to Fresno Municipal Code Section. 9-3333 or otherwise
approving the operation of any commercial cannabis business or cannabis retail business.
In consideration for the submittal of an application for a commercial cannabis business permit application and/or issuance
of a cannabis business permit, and to the furthest extent allowed by law, Applicant does hereby agree to indemnify, hold
harmless and defend the City and each of its officers, officials, employees, agents and volunteers from any and all loss,
liability, fines, penalties, forfeitures, costs and damages (whether in contract, tort or strict liability, including but not limited
to personal injury, death at any time and property damage) incurred by City, Applicant or any other person, and from any
and all claims, demands and actions in law or equity (including reasonable attorney's fees and litigation expenses), arising
or alleged to have arisen directly or indirectly out of the issuance of a cannabis business permit. Applicant’s obligations
under the preceding sentence shall not apply to any loss, liability, fines, penalties, forfeitures, costs or damages caused
solely by the gross negligence, or caused by the willful misconduct, of City or any of its officers, officials, employees,
agents or volunteers.
Applicant must, at the time of permit issuance, maintain insurance at coverage limits and with conditions thereon
determined necessary and appropriate from time to time by the City Manager.
Applicant shall conduct all defense at his/her/its sole cost. The fact that insurance is obtained by Applicant shall not be
deemed to release or diminish the liability of Applicant, including, without limitation, liability assum ed under this Agreement.
The duty to indemnify shall apply to all claims regardless of whether any insurance policies are applicable. The duty to
defend hereunder is wholly independent of and separate from the duty to indemnify and such duty to defend exists
regardless of any ultimate liability of Applicant. The policy limits do not act as a limitation upon the amount of defense
and/or indemnification to be provided by Applicant. Approval or purchase of any insurance contracts or policies shall in no
way relieve from liability nor limit the liability of Applicant, its officials, officers, employees, agents, volunteers or invitees.
City shall be reimbursed for all costs and expenses, including but not limited to legal fees and costs and court
costs, which the city may be required to pay as a result of any legal challenge related to the city's approval of the
applicant's commercial cannabis business permit. The City may, at its sole discretion, participate at its own
expense in the defense of any such action, but such participation shall not relieve any of the obligations imposed
hereunder.
This Indemnification and Hold Harmless Agreement shall survive the expiration or termination of the Application
and/or Permit.
The undersigned acknowledges that he/she (i) has read and fully understands the content of this Indemnification
and Hold Harmless Agreement; (ii) is aware that this is a contract between the City and Applicant; (iii) has had the
opportunity to consult with his/her attorney, in his/her discretion; (iv) is fully aware of the legal consequences of
signing this document; and (v) is the Applicant or his/her/its authorized signatory.
Signed on this day of 2020.
Applicant Signature City Employee Signature
Print Name and Company Name Print Name
Address Title
Telephone Number Telephone Number
DEVON JULIAN DISTRICT 5 CULTURE STORE CORP
3 CORPORATE PARK SUITE 200, IRVINE CA 92606
619-277-2827
25TH NOVEMBER
DISTRICT 5 CULTURE STORE CORP
11/27/2020
DIRECTOR OF COMMUNITY AFFAIRS AND GOVERNMENT RELATIONS
OWNERSHIP ACKNOWLEDGEMENT FORM
FOR COMMERCIAL CANNABIS BUSINESS PERMIT APPLICATION
It is the intent of the City of Fresno to promote equitable ownership and employment opportunities in the cannabis industry to
decrease the disparities in life outcomes for marginalized communities and to provide opportunities for local residents to
compete for cannabis business permits. Therefore, this notice is to clarify the eligibility requirements in order to receive
qualification as a Social Equity Applicant or points for Local Preference by establishing this acknowledgement to provide
additional protections to mitigate against potential predatory practices.
In order to qualify as a social equity applicant, or for the full points relating to the local preference criteria, the business entity
must have ownership that meets the respective eligibility factors and hold at least 51% ownership interest. The social equity
eligibility requirements are identified in FMC section 9-3316(b)(6), while the local preference criteria is identified in FMC 9-
3317(a) and the application evaluation criteria 2.5 (Appendix A). This majority interest can be made up of a single individual that
meets this criteria, or any combination of individuals that hold at least 20% interest individually and meet the definition of an
owner in FMC 9-3304(j). The cannabis social equity permits, and the local preference criteria are intended for the benefit of the
Social Equity or Local Preference Individual Applicants related to business profits, proceeds of the sale of business assets, voting
rights and additional protections. This also requires the Social Equity or Local Preference Owner to receive the Equity Share
percent of the retained earnings and 100 percent of the unencumbered value of each share of stock, member interest or
partnership interest owned in the event of the dissolution of the entity to their equity share, or 100 percent of the value of each
of stock, member interest or partnership interest in the event that the stock, member interest or partnership interest is sold.
Chief among the concepts of equity share, is unconditional ownership which means such individual(s) will receive equal profits,
and distributions or other payments proportionate to their ownership interests. This is intended to ensure true ownership by the
Social Equity or Local Preference Individual Applicant and as such, prohibits the divestment or relinquishment of any part of their
ownership under any circumstance. In addition, the Equity Share is also expanded to address voting rights on fundamental
decisions relating to the business and control of at least the equity share percent of the voting rights on all decisions involving
the operation of the business. Furthermore, it requires the Social Equity or Local Preference Individual owner be the highest
officer position of the business or that another individual is appointed to that position by mutual agreement of the parties. This
requirement is also subject to being audited to assess compliance and the Social Equity or Local Preference Owner can initiate
legal action due to a breach of contract agreement, and the City may suspend and/or revoke a license if any provision in an
operating agreement violates any of the Equity Share or Local Preference requirements. Lastly, all applicants will be required to
incorporate an addendum into their operating agreements that makes any provision ineffective, unenforceable, null and void, if
it is inconsistent with, or in violation of, the Equity Share requirements. As proposed, Social Equity Applicants or Local Preference
Applicants will be required to verify under Section 9-3316(b)(6), 9-3317(a), and Criteria 2.5 of appendix A that they meet the
definition of a Social Equity or Local Preference Owner at the time of applying for a permit or permit renewal. The City shall have
the sole and absolute discretion to determine whether the Applicant qualifies as a Social Equity Applicant and the number of
points for Local Preference.
The undersigned acknowledges that he/she has read and fully understands the content of this Agreement and is
the Applicant or his/her/its authorized signatory.
__________________________________________________ __________________________________________________
Applicant Signature Date Signed
__________________________________________________ __________________________________________________
Print Name Title
__________________________________________________ __________________________________________________
Company Name Address/Telephone
DISTRICT 5 CULTURE STORE CORP
DEVON JULIAN
11/25/2020
CHIEF OPERATING OFFICER
619-277-2827 3 CORPORATE PARK SUITE 200, IRVINE, CA 92606
OWNERSHIP ACKNOWLEDGEMENT FORM
FOR COMMERCIAL CANNABIS BUSINESS PERMIT APPLICATION
It is the intent of the City of Fresno to promote equitable ownership and employment opportunities in the cannabis industry to
decrease the disparities in life outcomes for marginalized communities and to provide opportunities for local residents to
compete for cannabis business permits. Therefore, this notice is to clarify the eligibility requirements in order to receive
qualification as a Social Equity Applicant or points for Local Preference by establishing this acknowledgement to provide
additional protections to mitigate against potential predatory practices.
In order to qualify as a social equity applicant, or for the full points relating to the local preference criteria, the business entity
must have ownership that meets the respective eligibility factors and hold at least 51% ownership interest. The social equity
eligibility requirements are identified in FMC section 9-3316(b)(6), while the local preference criteria is identified in FMC 9-
3317(a) and the application evaluation criteria 2.5 (Appendix A). This majority interest can be made up of a single individual that
meets this criteria, or any combination of individuals that hold at least 20% interest individually and meet the definition of an
owner in FMC 9-3304(j). The cannabis social equity permits, and the local preference criteria are intended for the benefit of the
Social Equity or Local Preference Individual Applicants related to business profits, proceeds of the sale of business assets, voting
rights and additional protections. This also requires the Social Equity or Local Preference Owner to receive the Equity Share
percent of the retained earnings and 100 percent of the unencumbered value of each share of stock, member interest or
partnership interest owned in the event of the dissolution of the entity to their equity share, or 100 percent of the value of each
of stock, member interest or partnership interest in the event that the stock, member interest or partnership interest is sold.
Chief among the concepts of equity share, is unconditional ownership which means such individual(s) will receive equal profits,
and distributions or other payments proportionate to their ownership interests. This is intended to ensure true ownership by the
Social Equity or Local Preference Individual Applicant and as such, prohibits the divestment or relinquishment of any part of their
ownership under any circumstance. In addition, the Equity Share is also expanded to address voting rights on fundamental
decisions relating to the business and control of at least the equity share percent of the voting rights on all decisions involving
the operation of the business. Furthermore, it requires the Social Equity or Local Preference Individual owner be the highest
officer position of the business or that another individual is appointed to that position by mutual agreement of the parties. This
requirement is also subject to being audited to assess compliance and the Social Equity or Local Preference Owner can initiate
legal action due to a breach of contract agreement, and the City may suspend and/or revoke a license if any provision in an
operating agreement violates any of the Equity Share or Local Preference requirements. Lastly, all applicants will be required to
incorporate an addendum into their operating agreements that makes any provision ineffective, unenforceable, null and void, if
it is inconsistent with, or in violation of, the Equity Share requirements. As proposed, Social Equity Applicants or Local Preference
Applicants will be required to verify under Section 9-3316(b)(6), 9-3317(a), and Criteria 2.5 of appendix A that they meet the
definition of a Social Equity or Local Preference Owner at the time of applying for a permit or permit renewal. The City shall have
the sole and absolute discretion to determine whether the Applicant qualifies as a Social Equity Applicant and the number of
points for Local Preference.
The undersigned acknowledges that he/she has read and fully understands the content of this Agreement and is
the Applicant or his/her/its authorized signatory.
__________________________________________________ __________________________________________________
Applicant Signature Date Signed
__________________________________________________ __________________________________________________
Print Name Title
__________________________________________________ __________________________________________________
Company Name Address/Telephone
DISTRICT 5 CULTURE STORE CORP
CHRISTOPHER FRANCY CHIEF EXECUTIVE OFFICER
11/20/2020
3 CORPORATE PARK SUITE 200 IRVINE CA 92606 714-642-8320
OWNERSHIP ACKNOWLEDGEMENT FORM
FOR COMMERCIAL CANNABIS BUSINESS PERMIT APPLICATION
It is the intent of the City of Fresno to promote equitable ownership and employment opportunities in the cannabis industry to
decrease the disparities in life outcomes for marginalized communities and to provide opportunities for local residents to
compete for cannabis business permits. Therefore, this notice is to clarify the eligibility requirements in order to receive
qualification as a Social Equity Applicant or points for Local Preference by establishing this acknowledgement to provide
additional protections to mitigate against potential predatory practices.
In order to qualify as a social equity applicant, or for the full points relating to the local preference criteria, the business entity
must have ownership that meets the respective eligibility factors and hold at least 51% ownership interest. The social equity
eligibility requirements are identified in FMC section 9-3316(b)(6), while the local preference criteria is identified in FMC 9-
3317(a) and the application evaluation criteria 2.5 (Appendix A). This majority interest can be made up of a single individual that
meets this criteria, or any combination of individuals that hold at least 20% interest individually and meet the definition of an
owner in FMC 9-3304(j). The cannabis social equity permits, and the local preference criteria are intended for the benefit of the
Social Equity or Local Preference Individual Applicants related to business profits, proceeds of the sale of business assets, voting
rights and additional protections. This also requires the Social Equity or Local Preference Owner to receive the Equity Share
percent of the retained earnings and 100 percent of the unencumbered value of each share of stock, member interest or
partnership interest owned in the event of the dissolution of the entity to their equity share, or 100 percent of the value of each
of stock, member interest or partnership interest in the event that the stock, member interest or partnership interest is sold.
Chief among the concepts of equity share, is unconditional ownership which means such individual(s) will receive equal profits,
and distributions or other payments proportionate to their ownership interests. This is intended to ensure true ownership by the
Social Equity or Local Preference Individual Applicant and as such, prohibits the divestment or relinquishment of any part of their
ownership under any circumstance. In addition, the Equity Share is also expanded to address voting rights on fundamental
decisions relating to the business and control of at least the equity share percent of the voting rights on all decisions involving
the operation of the business. Furthermore, it requires the Social Equity or Local Preference Individual owner be the highest
officer position of the business or that another individual is appointed to that position by mutual agreement of the parties. This
requirement is also subject to being audited to assess compliance and the Social Equity or Local Preference Owner can initiate
legal action due to a breach of contract agreement, and the City may suspend and/or revoke a license if any provision in an
operating agreement violates any of the Equity Share or Local Preference requirements. Lastly, all applicants will be required to
incorporate an addendum into their operating agreements that makes any provision ineffective, unenforceable, null and void, if
it is inconsistent with, or in violation of, the Equity Share requirements. As proposed, Social Equity Applicants or Local Preference
Applicants will be required to verify under Section 9-3316(b)(6), 9-3317(a), and Criteria 2.5 of appendix A that they meet the
definition of a Social Equity or Local Preference Owner at the time of applying for a permit or permit renewal. The City shall have
the sole and absolute discretion to determine whether the Applicant qualifies as a Social Equity Applicant and the number of
points for Local Preference.
The undersigned acknowledges that he/she has read and fully understands the content of this Agreement and is
the Applicant or his/her/its authorized signatory.
__________________________________________________ __________________________________________________
Applicant Signature Date Signed
__________________________________________________ __________________________________________________
Print Name Title
__________________________________________________ __________________________________________________
Company Name Address/Telephone
DISTRICT 5 CULTURE STORE CORP
JULIE LE
11/20/2020
ADMINISTRATIVE DIRECTOR
714-657-9628 3 CORPORATE PARK SUITE 200 , IRVINE, CA 92606
UPLOADED VIA CITY OF FRESNO PORTAL
City of Fresno Cannabis Permitting Portal
c/o Commercial Cannabis Business Permit
https://fresnoca.viewpointcloud.com/
Re: Statement of Compliance that Application is True and Correct
Fresno, California, Municipal Code Art. XXXIII, § 9-3316(d) (2020)
To Whom It May Concern:
I declare under penalty of perjury that the information contained within the foregoing Application
by the District 5 Culture Store Corp for a commercial cannabis business permit is accurate and
true to the best of the knowledge of its below authorized signatory. ((See Fresno, California,
Municipal Code Art. XXXIII, § 9-3316(d)).
This Statement of Compliance was executed on this 20th day of November 2020.
DISTRICT 5 CULTURE STORE CORP
________________________________________
By: Mr. Devon Julian
Its: Authorized Representative
devon@culturecannabisclub.com
Phone: 619-277-2827
District 5 Culture Store Corp
3 Corporate Park
Suite 200
Irvine, CA 92606
DocuSign Envelope ID: 40A3F669-0BC2-44CF-9E5D-0BE3E9AB26D8
12/3/2020
This Statement does not alter or amend any further requirement for District 5 Culture Corp Store
to provide occupational safety and health training to employees.
See Business and Professions Code 26051.5(11)(A)
UPLOADED VIA CITY OF FRESNO PORTAL
City of Fresno Cannabis Permitting Portal
c/o Commercial Cannabis Business Permit
https://fresnoca.viewpointcloud.com/
Re: Statement of Compliance with Cal-OSHA Training
Fresno, California, Municipal Code Art. XXXIII, § 9-3316(c) (2020)
To Whom It May Concern:
Please allow this Statement to serve as confirmation that within one year of receiving a commercial
cannabis business permit, DISTRICT 5 CULTURE STORE CORP, shall ensure that at a minimum
one supervisor and one employee will have successfully completed a Cal-OSHA 30-hour general
industry outreach course offered by a training provider whom is authorized by an OSHA Training
Institute Education Center to administer such course. ((See Fresno, California, Municipal Code
Art. XXXIII, § 9-3316(c)).
This Statement of Compliance was executed on this 20th day of November 2020.
DISTRICT 5 CULTURE STORE CORP
________________________________________
By: Mr. Devon Julian
Its: Authorized Representative
devon@culturecannabisclub.com
Phone: 619-277-2827
DISTRICT 5 CULTURE STORE CORP
3 Corporate Park
Suite 200
Irvine, CA 92606
PLANNING AND DEVELOPMENT DEPARTMENT
2600 Fresno Street • Third Floor Jennifer K. Clark, AICP, Director
Fresno, California 93721-3604
(559) 621-8277 FAX (559) 498-1026
December 4, 2020 Please reply to:
Rob Holt
(559) 621-8056
Devon Julian
District 5 Culture Store Corp
3 Corporate Park, Ste 200
Irvine, CA 92606
Dear Applicant:
SUBJECT: ZONING INQUIRY NUMBER P20-04518 REQUESTING INFORMATION
REGARDING CANNABIS RETAIL FOR PROPERTY LOCATED AT 2590
SOUTH MAPLE AVENUE, SUITE 103
(APN 480-433-21)
Thank you for your inquiry regarding the allowance of new cannabis retail uses. The requested
information about cannabis retail uses was analyzed using Article 27, Chapter 15 of the Fresno
Municipal Code (FMC) of the City of Fresno. Please note, all research for this inquiry is based
on existing land development of the subject property. If there are multiple buildings on the
subject property, this research was based on the address provided in the request. This research
does not take into effect of future development unless provided in your application request. With
that, research of a proposed cannabis retail business on the subject property conveys the
following:
1. All cannabis retail businesses must be located on property zoned DTN (Downtown
Neighborhood), DTG (Downtown General), CMS (Commercial Main Street), CC
(Commercial Community), CR (Commercial Regional), CG (Commercial General), CH
(Commercial Highway), NMX (Neighborhood Mixed-Use), CMX (Corridor/Center Mixed-
Use), RMX (Regional Mixed-Use), and must meet all of the requirements for
development in these zones, including, but not limited to, parking, lighting, building
materials, etc.
The subject property is zoned CG, which is one of the allowable zone districts for
cannabis retail businesses. Development standards of the CG zone district are available
in Sections 15-1203, 15-1204, and 15-1205 of the FMC. The subject location meets
the zone district requirement, per Section 15-2739.B.1.a of the FMC, for a cannabis
retail business.
2. All building(s) in which a cannabis retail business is located shall be no closer than 800
feet from any property boundary containing the following: (1) A cannabis retail business;
(2) A school providing instruction for any grades pre-school through 12 (whether public,
private, or charter, including pre-school, transitional kindergarten, and K-12); (3) A day
care center licensed by the state Department of Social Services that is in existence at
the time a complete commercial cannabis business permit application is submitted; and,
(4) A youth center that is in existence at the time a complete commercial cannabis
business permit is submitted.
Zoning Inquiry P20-04518
2590 South Maple Avenue, Suite 103
Page 2
December 4, 2020
The subject property is not located within 800 feet of the property boundary of any of the
above-mentioned uses. The subject building meets the separation requirements,
per Section 15-2739.B.1.b of the FMC, for a cannabis retail business.
3. Prior to commencing operations, a cannabis retail business must obtain a Cannabis
Conditional Use Permit from the Planning and Development Department per Section 15-
2739.N of the FMC.
4. No more than 2 cannabis retail businesses may be located in any one Council District. If
more than 14 are ever authorized by Council (more than 2 per Council District), they
shall be dispersed evenly by Council District.
The subject property is in Council District 5. There are currently no cannabis retail
businesses located in Council District 5. This location requirement is satisfied for a
cannabis retail business.
Please review the entirety of Article 33, Chapter 9 (Cannabis Retail Business and
Commercial Cannabis), and Section 15-2739 (Adult Use and Medicinal Cannabis Retail
Business and Commercial Cannabis Business) of the FMC to understand other
requirements of cannabis retail businesses, including but not limited to, application
requirements, signage, etc.
This information was researched by the undersigned per the zoning request. The undersigned
certifies that the above information contained herein is believed to be accurate and is based
upon, or relates to, the information supplied by the requestor. The City of Fresno assumes no
liability for errors and omissions. All information was obtained from public records held by the
Planning and Development Department.
A copy of the Fresno Municipal Code may be obtained by contacting the City Clerk’s office at
559-621-7650. The Fresno Municipal Code may also be searched on the Internet, free of
charge, by going to www.fresno.gov. If you have questions regarding this matter, please
contact me by telephone at 559-621-8056 or at Robert.Holt@fresno.gov.
Cordially,
Rob Holt, Planner III
Development Services Division
Planning and Development Department
Section: Business Plan
Subsection: Owner Qualifications
[kuhl-cher] a particular form or stage of civilization Page0 DISTRICT 5 CULTURE STORE
2590 SOUTH MAPLE AVENUE
DBA ‘CULTURE CANNABIS CLUB’
COMMERCIAL CANNABIS RETAIL APPLICATION
CITY OF FRESNO
DECEMBER 2020
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page1 1 BUSINESS PLAN
The Applicant, District 5 Culture Store, a general stock corporation duly registered to do business in
the State of California, is doing business under the statewide cannabis retail brand, “Culture Cannabis
Club” (hereinafter “Culture”).
The proposed location is situated at 2590 S. Maple Ave. within Fresno’s District 5, a CG (Commercial
General) zoned area, which is a permittable zoned space for commercial cannabis business operations
as expressed in FMC 15-2739(B)(1)(a). Anticipating the issuance of 2 Retail Store-Front Licenses in the
City’s District, Culture projects its Fresno location to generate upwards of of yearly revenue.
Culture understands that all Standard Operating Procedures must strictly adhere to Fresno Municipal
Code, Zoning Ordinances, Tax Measures, as they may be amended from time to time. Culture strives to
not only meet, but exceed City and State regulatory frameworks, and will adjust its Standard Operating
Procedures as deemed necessary by all final Conditions of Approval issued by City departments.
CULTURE IS LED BY A LIFELONG RESIDENT OF FRESNO BARIGYE MCCOY! HE WILL SERVE
CULTURE AS A GOVERNMENT AFFAIRS LOCAL CONSULTANT, AS HE HOLDS STRONG
COMMUNITY TIES AND INFLUENCE WITHIN FRESNO. BARIGYE OFFERS EXTRAORINARY
TALENT AND HAS LED AN ACTIVE, PHILANTHROPIC LIFE AND EMBODIES EVERYTHING THE
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page2 Culture benefits from the experience of owning and operating 5 Southern California cannabis retail stores,
and from the leadership of its long-time Fresno resident. The company is motivated to bring industry
experience to Fresno so as to jump-start the city’s cannabis economy in a way that only a veteran
storefront retail operator + local influencers can. The Culture team collectively possesses more than 17
years’ experience navigating the cannabis industry. Its expertise ranges from licensing and regulatory
compliance to business startup and compliant operations development. With strong technological
backgrounds, the team brings these skillsets together to develop highly efficient and technologically
advanced cannabis facilities that aim to provide the purest and highest quality products to area residents.
Culture’s business plan demonstrates how Culture lives, breathes, and emanates its Culture
Ethos as a mindful operator, with SOCIAL EQUITY and COMMUNITY
Besides extensive years of legal cannabis business experience,
Culture of Fresno is a locally owned and managed enterprise. Owner
Barigye McCoy, a Fresno resident, is a 49% equity stakeholder in the
enterprise.
Culture is equally excited to have its vibrant and beautiful Retail Store
atmosphere transform the way legal cannabis is delivered to its customers
off-site as well! Whether customers come to the store, or Culture goes to its customers, the Culture Ethos
never wavers. The delivery drivers are an extension of the in-store experience, and Culture takes pride
in being able to meet customer needs as it is convenient for them. In today’s changing and scary world
of global pandemic, many customers are hesitant to spend extra time outside of the house, and many
simply cannot take that risk. Culture is honored to extend its service beyond the traditional retail store
boundaries, and with an easy to navigate platform, customers get the same in-store experience right from
their phone or computer application. Culture never abandons its principles, and ensures optimal security,
safety, quality, and customer service in its Delivery operation. Culture maintains its dedication to
customer education, community outreach, and a robust employee benefits package. Culture looks
forward to serving Fresno and the residents of Fresno County; delivery drivers can travel up to a 60-mile
radius.
With experience comes an expert understanding of the crucial variables necessary to successfully
operate a cannabis retail store in the legal California space. Those crucial variables include:
Regulatory Understanding and Compliance
Safety and Security
An Efficient Technology/Software stack (Track-and-Trace, POS, Sales & Marketing etc.)
Community Engagement
Supply Chain/Distribution channels
Targeted, Compliant Brand Marketing
A Knowledgeable Staff
This Application and Business Plan outlines Culture’s in-depth understanding of the variables described
above and its confidence that the thoroughness of the plan speaks volumes to Culture’s ability to launch
a highly successful cannabis venture for the betterment of the City of Fresno and its community.
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page3 CULTURE ETHOS
Social Equity – Inclusivity – Acceptance – Integrity – Quality – Love
EMBRACE - Culture’s commitment to meeting the needs of the social equity community is unparalleled,
and its operation is a conduit to fulfill its principals’ civic responsibility to respectfully care for the health
and well-being of their neighbors. This philosophy serves Culture well in establishing a strong presence
as a community resource and ensuring sustainability over time.
LEARN - The diverse backgrounds and combined experience of Culture’s team of highly skilled
professionals in product selection, employee training, customer education, medical and adult-use
cannabis operations, and regulatory compliance make it possible to confidently enact best practices and
successful organizational plans.
HONESTY - Through regulatory compliance and Generally Accepted Accounting Principles, Culture
conducts business in a transparent matter. Culture manages all resources and record-keeping according
to the highest standards for business. These practices minimize risks associated with operating a
cannabis business and support long-term sustainability.
SUPPORT - As Culture gets to know the people and the cities in which it operates, its team is positioned
to communicate with city officials and organizations to identify how Culture can integrate and assist the
community. Culture builds relationships to last, and in doing so, garners mutual support for its business
and its neighbors.
GROW - By partnering with several leading experts and vendors from within the medical and adult-use
cannabis industry, Culture can harness technology and ensure access to high-quality, safe cannabis
products.
CARE - The highest-quality brands, product lines, delivery systems/devices, and apparel are offered at
Culture.
BEAUTY - Just as customers rely on their local coffee shop, Culture helps its customers to feel at home
no matter where they are. Culture keeps its design consistent amongst all its locations state-wide.
Whether visiting your local store, or out of town for business or pleasure, you can find a Culture store
near you that welcomes with open arms.
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page4
WHY CULTURE IS RIGHT FOR FRESNO!
CULTURE IS SELF-FUNDED AND FAST TO MARKET
ECONOMIC DEVELOPMENT
Tax Revenue =
Average Annual Sales Revenue
Local Vendors and Partnerships
Education & Apprenticeships
Boost Local Economy
Cannabis Tourism
JOBS
30+ Direct Hire Positions
Year One in Staff Payroll
Social Equity Incubator
Local Vendors and Partnerships
Inclusion & Local Hiring Practices
CITY BEAUTIFICATION
Licensed Premise Tenant Improvements
Appealing Landscaping and Façade
Increased Neighborhood Security and Safety
COMMUNITY SERVICE
Culture Community Program
2% Gross Revenue Donation =
EOC & VAC Partnerships & Funds
PAL Commitment to Fund
Santa’s Village Donation
EDUCATION AND SOCIAL IMPROVEMENT
Youth Education Funding & Programs
Substance Abuse Education and Prevention Programs
Increased Cannabis Education/De-Stigmatization
Pinedale Community Association
Highway Community Science Center
Breaking the Chains Support & Funding
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page5 CULTURE BEAUTY
EXTERIOR WINDOW
DISPLAY
LONG BEACH, CA
RECEPTION
LONG BEACH, CA
SALES FLOOR
LONG BEACH, CA
Section: Business Plan
Subsection: Owner Qualifications
[kuhl-cher] a particular form or stage of civilization
Page6 PROPOSED FACILITY DESIGN AND LAYOUT
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page7
Section: Business Plan
Subsection: Owner Qualifications
[kuhl-cher] a particular form or stage of civilization
Page8 UNIQUE TECHNOLOGY
Culture incorporates a unique retail concept utilizing touch screen technology. The system assists with
customer education on product types, uses, cannabinoid concentration, flavors, and brands. The
technology also helps expedite the ordering process for customers to easily make their product selections
on the user-friendly touch screens, and then proceed to a Point of Sale station to pay and receive their
order from a Sales Associate.
Below are images of the stations at Culture Long Beach!
Culture has received trememdous feedback with the inception of this technology station. The Culture
Sales Floor is organized with NO PRODUCTS available for maximum security, and in turn has NO theft
or diversion of cannabis products. Culture instead places ONLY product packaging throughout display
cases and shelves. Customers can inspect the packaging for product information, ask questions, and
utilize the technology station by placing the package with the
barcode on the screen. The barcode is scanned, and the
product education component appears on the screen. Once a
selection has been made, customers can alert a Sales
Associate. Continuing to the Point of Sale station, the Sales
Associate then opens a locked cabinet behind a limited access
area to retrieve the desired merchandise, check customer
identification, and finalize the purchase transaction.
Culture does recognize that many
customers desire to evaluate raw flower
offerings for their olfactory sensation and
potency. Culture has designed unique, beautiful, and practical Flower Display
Tables for this experience. Culture uses security tethered flower jars, fixed to the
flower table, with a very small sample of raw flower. Customers are permitted,
under the supervisions of Sales Associates and Security in the Sales Area at all
times, to open the flower jars and smell the raw flower they wish to enjoy. This
heightened expereince at Culture keeps clientele satisfied and loyal, without
compromising safety or compliant packaging of final sold products.
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page9 MARKETING
SOCIAL MEDIA. Based on the marketing limitations that exist in the cannabis industry, Culture utilizes
popular social media platforms to connect with its customers, post updates and offers, and stay
connected with the city. Culture views social media is a great way to inform of local events, non-profit
contributions, clean-ups, city beautification, and more! Based on the power of social media, Culture
wanted to partner with a social media marketing agency that was relevant within the Fresno area and
familiar with social media as a marketing meduim. Of Course, this led to the partnering with Fresno’s very
own Backstory Creative.
Backstory Creative is a marketing firm founded and headquartered in Fresno. They are visual and social
creative agency focused on creating authentic and engaging marketing and advertising content. With
more than 8 years of experience they have been pushing creative boundries, and creating valley-centric
content for brands and companies that have come to paint Fresno and the Central Valley in a positive
light. They have done notable work for various companies across several industries including First Bank
of Fresno and the Fresno Area Express.
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page10 Culture has agreed to hire Backstory Creative to manage the social media marketing for the company.
Below are a list of phases, scope of work, and deliverables.
Phase
Scope of Work Deliverables
Build
Establish social media platforms and
plan/launch initial campaign release
execution
Organize social media handles and
negotiate purchases if needed
Produce a monthly content calendar
and plan creative content
Grow Increase engagement & followers to
drive awareness & trial
Achieve pre-established metric targets
Social Influencer, Blogger partnerships
Targeted Ads / Ad Boost Campaigns /
Digital Couponing
Potential website content integration
Maintain Drive Consumer Engagement to
increase occasions, frequency, and
brand loyalty
Continued Earned Media
Continued Social Media Management
Voice Ownership
Strategic Planning
Account Specific Shopper Marketing
integration
BILLBOARDS AND SIGNAGE. Culture utilizes exterior signage and billboards, as permitted by law and
in compliance with MAUCRSA, to advertise its brands and direct customers to nearby retail locations.
CREATE A RECOGNIZABLE, DEPENDABLE, BRAND, AND REPUTATION. Culture understands that
people are creatures of habit. Therefore, Culture aims to create a familiar, consistent brand design across
all our retail stores throughout California. Furthermore, Culture aims to create a familiar atmosphere and
level of customer service, so no matter where Culture-ites are, local or traveling, they can find a Culture
store to feel comfortable and welcome in.
Culture would like to emphasize that its branding and advertising speaks to all links in the chain. Since
the Culture Ethos starts from the seeds, cultivation, and continues all the way through to consumer
purchase, its marketing plan represents all facets of Culture. Culture is born with its plants, living a rich
and full existence until enjoyment by its loyal customers.
Culture marketing is more than just selling products. Culture prioritizes City beautification. To beautify
Fresno, Culture brings its vibrant, pleasant, holistic approach to the City streets.
Art Mural
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page11 Culture complies with applicable state and city regulations on the printing, publishing, advertising, or
dissemination of materials related to its cannabis business, and receives permission from city officials
before launching any marketing or advertising campaign. Culture adheres in a minimum to the following
state regulations on the placement of advertising:
Marketing Goals
Build hype, intrigue, and desire for Culture through a clever mix of branding, social media, and
local community engagement
Drive top of mind awareness through an always-on, digitally focused social media and content
strategy
Create loyalty to the Culture brand by delivering and living our core value:
NO MATTER WHICH CULTURE, LIVE YOUR CULTURE
CUSTOMER REVIEWS
As part of its customer-centric focus, Culture simplifies and
streamlines customer ability to review products. Culture
integrates online menus and reviews with three of the largest
cannabis technology platforms in the country: Weedmaps,
Leafly, and Releaf. Culture’s entire menu of cannabis
offerings is available to consumers online where they have a
chance to browse, research, and comment on the products that are right for them.
RESPONSIBLE PRODUCTS
Culture understands the strain that cannabis production can put on the environment, which is why Culture
is dedicated to sourcing from producers using environmentally safe and state-of-the-art techniques. By
ensuring proper licensure of producers, Culture can certify that its cannabis and cannabis products are
sourced from those who are in compliance with regulations from the Department of Fish and Wildlife, the
California Water Resources Control Board, the Department of Food and Agriculture, and the California
Department of Public Health.
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page12
CHRIS FRANCY
CHIEF EXECUTIVE OFFICER
7+ YEARS OF CANNABIS
BUSINESS OWNERSHIP
DEVON JULIAN
CHIEF OPERATING OFFICER
10+ YEARS OF CANNABIS
BUSINESS OWNERSHIP
JULIE LE
DIRECTOR OF ADMINISTRATION
6+ YEARS OF CANNABIS
BUSINESS OWNERSHIP AND
ADMINISTRATION
BARIGYE MCCOY
DIRECTOR OF COMMUNITY
AFFAIRS & GOVERNMENT
RELATIONS
13+ YEARS OF LOCAL PUBLIC
SERVICE
EDWARD BROWN
SOCIAL EQUITY CONSULTANT
3+ YEARS OF SOCIAL EQUITY
POLICY AND REFORM
EXPERIENCE
OWNERSHIP TEAM
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page13 1.1 OWNER QUALIFICATIONS
The Culture team has extensive experience, knowledge, and expertise in running diverse types of
businesses, including commercial cannabis retail, delivery, and cultivation operations. Additionally,
relevant owner experience includes extensive Branding and Marketing expertise which is critically
important to both the success of all cannabis Retailers but also important for the compliant execution of
a California marketing campaign in accordance with State law. Through the owners’ combined
experience, Culture offers astute business acumen, award-winning service, and a long-lasting
commitment to its customers. Culture is conscientious of the sensitivity to cannabis operations affecting
youth and under-privileged areas, which is why extreme care is taken to heighten security, educate and
train employees, conduct rigorous employment processes, and construct highly secure and
technologically advanced facilities that prevent the diversion and abuse of cannabis products.
Culture is cognizant that every community has its own unique culture, desires, needs, and aesthetic. It
sets out to merge its business mission with the local mission from day one, to consistently offer the best
standards while remaining sensitive to the local community. Culture shifts its directives as the community
grows and infrastructure expands. The building aesthetic fits into its surrounding street and
neighborhood; the retail store is a comfortable and familiar place for regional clientele; products are
procured specially for the requests of our customers; Culture partners with other non-cannabis
businesses and vendors to boost the local economy and utilizes its neighbors for their expertise. In
following the company mission, Culture runs compliant, safe, and profitable operations that contribute
valuable tax dollars to enhance the City and enrich the lives of its residents.
LICENSED CULTURE STORES OWNED BY CHRIS FRANCY
SAN BERNARDINO – PROJECTED OPENING JANUARY 2021
ANTIOCH – PROJECTED OPENING NOVEMBER 2021
WILDOMAR – PROJECTED OPENING NOVEMBER 2021
PORTERVILLE – PROJECTED OPENING NOVEMBER 2022
PENDING CULTURE APPLICATIONS OWNED BY CHRIS FRANCY
TRACY – FAIRFIELD – STANTON - CONCORD
CULTURE SISTER STORES DIRECTED BY DEVON JULIAN AS
CHIEF OPERATING OFFICER
LONG BEACH – NOW OPEN
CALEXICO – NOW OPEN
BANNING – PROJECTED OPENING DECEMBER 2020 (EXCEPTION MR. JULIAN NOT COO)
JURUPA VALLEY- PROJECTED OPENING DECEMBER 2020
MORENO VALLEY – PROJECTED OPENING JANUARY 2021
CORONA– PROJECTED OPENING JANUARY 2022
LOS ANGELES – PROJECTED OPENING JANUARY 2022
SAN FRANCISCO – PROJECTED OPENING JANUARY 2022
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page14 1.1.1 CHRIS FRANCY – CHIEF EXECUTIVE OFFICER
Chris Francy is a successful regulated commercial cannabis entrepreneur that has played a role in
pioneering the regulated cannabis industry since 2013. Chris’ cannabis business experience features
retail store-front, delivery, cultivation, manufacturing, and distribution operations. Before venturing into
the cannabis space, while still in high school, Chris founded a computer components e-commerce
retailer, which landed at #104 on the 2004 “Inc. 500” list of fastest-growing companies. He accepted the
Young Entrepreneur Award in 2012 from the U.S. Small Business Administration in a White House
Ceremony for his e-commerce start-up and eventually sold his successful e-commerce business to a
major investor.
Chris began his career in the cannabis industry by funding, constructing, and operating a 12,000 square-
foot indoor cultivation facility in 2013. He hired and supervised ten full-time employees handling every
stage from cloning through trimming to curing. The facility featured utilized state of the art technology to
create optimal environmental conditions.
The strains of medicinal cannabis produced in Chris’s facility were extremely varied for a medium-sized
facility, with as many as 32 different strain types in production at any one time. His facility was one of the
first indoor cultivation properties in California to grow the “Charlotte’s Web” CBD dominant strain
renowned for its effects on seizure prone patients.
In 2016 Chris purchased land and developed a 40,400 square-foot hybrid greenhouse facility in Desert
Hot Springs, working together with his paid consultants, MSA Engineering and Prest-Vuksic
Architects. Chris managed the project through its purchase, development, engineering phases, and
entitlement phase (Conditional Use Permit). When opportunities arose in 2015 to establish medicinal
cannabis retail collectives in Orange County, Chris shifted his focus away from his cultivation operation
to follow his true passion for developing a retail business, in the newly regulated cannabis market.
Between 2015-2016 he founded and opened the Orange County Cannabis Club (“OC3”) and Bud &
Bloom medicinal cannabis stores. In 2018, he opened a third store in Long Beach called Modern Buds,
followed by a fourth store in the city of Seaside, UrbnLeaf. Chris’ retail businesses have set the pace in
California’s cannabis industry and have garnered tremendously positive public exposure, including from
national news outlets. The businesses have generated combined revenues of over and
each continues to grow every year.
Chris continues his entrepreneurship with several new cannabis retail facilities, currently licensed and in
construction. He has partnered with the Culture Cannabis Club brand to bring a warm and inviting retail
design appealing to all ages and classes, that utilizes a streamlined shopping and order process for a
comfortable and heightened retail experience. These stores are being built in San Bernardino, Antioch
and Wildomar. A retail license was recently awarded in the City of Porterville. Retail and cultivation
(Stanton) applications are pending in the cities of Fairfield, Tracy, Stanton, and Concord. All of these
locations will follow the design footsteps of the Culture brand.
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page16 1.1.2 DEVON JULIAN – CHIEF OPERATING OFFICER
Devon Julian is an operations and compliance specialist involved in the cannabis industry in California
since 2007. He plays an essential role at Culture in branding, sales, compliance, product sourcing, and
employee training. He previously managed multiple proposition 215 California Medical Marijuana
compliant cultivation operations, with responsibilities that include oversight of total cultivation operations,
product quality control, and negotiating distribution contracts and retail relationships. Recognizing the
benefits of cannabis and the opportunity for someone with his skills and abilities, Devon started the
consulting company, DJ Highrise, in 2018. The business focuses on cannabis operations consulting and
regulatory compliance in the regulated market.
Mr. Julian’s experience of making the transition from the Prop 215 market to the new Prop. 64 cannabis
industry has given him a wealth of knowledge and insight on the proper, compliant way to own and
operate a successful cannabis operation. In addition to his tenure in the Medical Cannabis industry,
Devon has spent over 10 years consulting successful cannabis businesses (including Culture) on
Operations and Regulatory Compliance through freelance consulting and DJ Highrise based out of San
Diego.
Devon’s expertise in the fields of operations, compliance and staff management in and out of the cannabis
industry give him the invaluable ability to propel a company such as Culture into a tier of success which
the City of Fresno will benefit from and sorely deserves.
His operations, compliance, and management background afford Devon the ability to target development
of Culture’s Retail Standard Operating Procedures which are the blueprint and backbone of operations
for the brand. Devon oversees for the company large groups of employees, sales processes, retail
management, development and expansion, and government and regulatory relations.
Following in his grandfather’s footsteps of giving back to the local community, he is involved with multiple
charity groups including San Diego Vision Walk fighting childhood blindness, Gavin’s Groupies focusing
on childhood congenital blindness condition LCA, and the drug rehabilitation and transition home which
his grandfather sat on the board of for more than 30 years.
Devon originally joined the Culture family in 2019 as a trusted business consultant. Today, Culture is
proud to have Mr. Julian as Chief Operating Officer of the organization to offer his compliance, operations,
and overall industry experience. Devon focuses on scaling California operations by managing an
experienced team of hard-working professionals. Devon sets ambitious goals for the Culture team to get
every newly licensed retail store open in 6-9 months.
Devon joins Culture as the Chief Operating Officer, and will commence in this capacity officially November
1, 2020 at the following licensed locations:
Long Beach, Calexico, Corona, Concord, Moreno Valley, San Bernardino, Antioch, Wildomar, Porterville,
San Francisco, and Los Angeles.
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page18 1.1.3 JULIE LE – DIRECTOR OF ADMINISTRATION
Julie is an Asian-American self-made entrepreneur that has owned and consulted for restaurants, nail
salons, and cannabis companies. Julie was a consultant of Eagle Rock Cannabis Facility in East Los
Angeles. Julie is passionate about women’s rights, female education, and empowering young women to
take charge of their life through financial independence. She is a cannabis advocate and has used her
success in the business world as an entrepreneur to bring capital, team building, and community
involvement to the cannabis industry. Julie is a talented business leader, visionary and operator.
Julie’s licensed commercial cannabis experience through numerous partnerships over the years is
reflected in her ownership, management, directorship, and/or financial interest, in the following licenses
(some of which the assets have been built and sold since their inception and Julie’s involvement):
Two, City of Los Angeles, CA, Priority M (“Proposition D” Era) Retail and Microbusinesses: Stoney
Point Collective and Eagle Rock Dispensary (sold)
City of Moreno Valley, CA Retail: Moval Nourish
City of San Bernardino, CA Retail: PTRE Management, LLC.
City of California City, CA Retail (license won and pending final issuance)
City of Calexico, CA Retail: Elemental Holistic Care Corp.
City of Calexico, CA Microbusiness: Elemental Holistic Growth Corp.
City of Adelanto, CA, Cultivation, Manufacturing, Distribution: HD Biotech (Sold)
City of Corona, CA Microbusiness: River Releaf, LLC (Sold)
Julie has expanded on her passion for assisting female operated businesses thrive in the regulated
cannabis industry. Julie sees each business’ unique challenges as an opportunity to build a future for
each affiliate involved. Her approach to consulting retail cannabis businesses is stoic and steady. She
provokes thought, asks the hard questions, and guides business owners to solve their problems with a
quantifiable and actionable approach.
Julie has consulted with business operators at a 24,000 sq. ft. cultivation facility in the city of Adelanto,
which operates with a high demand for its high quality, tested product. Julie assists the business ensure
compliance with local and state regulations, maintenance of best practices, and staying on the cutting
edge of the cannabis industry. She has helped hire some of the best operators in cultivation to take the
facility to steady rising success. Julie believes in establishing industry leading, disciplined, fiscally
responsible, and compliant operations maintaining an above-board operation at her current facilities.
Some things she has implemented include above random lab testing of products for quality and
pollutants, regular third-party security protocol reviews and entry level local hiring programs offering a
path to employment in the growing cannabis industry.
In addition to full-time cannabis business consulting, Julie is also involved in community organizations
and non-profits focused on helping to empower women entrepreneurs, domestic abuse recovery, and
children. She was an early participant in SCORE LA’s Triple L Program which serves to assist eager
female entrepreneurs of Los Angeles and her businesses actively donate to and volunteer with Good
Shepard Shelter of Los Angeles which is a domestic abuse shelter for women and children.
Section: Business Plan
Subsection: Owner Qualifications
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page20 1.1.4 BARIGYE MCCOY – DIRECTOR OF COMMUNITY AFFAIRS AND GOVT RELATIONS
Barigye McCoy was born and raised in Fresno, California. A proud Fresno native, he still resides in South
West Fresno, a place that saw him through his formative years attending all public schools: Lincoln
Elementary, George Washington Carver Elementary and Junior High School, and finally graduating from
Edison High School in 1999. He is the son of a pastor, Pastor Paul McCoy from the New Light for New
Life Church of God. Barigye is the father of 3 children, Brianna, Dakarai, and Diallo.
He is extremely active in local and Statewide community projects and organizations such as serving as
President of the African American Museum in Fresno, the Black cultural arts hub of the San Joaquin
Valley located at 1857 Fulton St. He is a commissioner on the Equal Opportunities Commission serving
on the Executive Board and acting as Chair on the Human Resources Committee.
He was a Unit 12 Senior Shop Steward of the Service Employees International Union (SEIU), an elected
Union representative in the workplace acting as the first 'port of call' if a member has any kind of difficulty
or concern in their workplace.
Barigye was also a District 3 Planning Implementation Committee member, a Central Labor Council
member, and County of Fresno Health Benefits Advisory Committee member.
In 2013 McCoy was chosen as the first African American--and only thus far--to represent Fresno, CA to
be a part of the Congressional Black Caucus Political Institution out of over 50,000 applicants.
He recently decided to enact on his desire of pursuing a B.A. in Urban Development at California State
University Fresno and is currently working for Tutelian & Co as Executive, and Director of Public and
Government Affairs. Barigye also holds a VP position in Commercial Sales at LED Green Light
International.
Section: Business Plan
Subsection: Budget for Construction & Operations
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page1.2 BUDGET FOR CONSTRUCTION & OPERATIONS
Section: Business Plan
Subsection: Budget for Construction & Operations
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page23 1.2.1 GENERAL PROFIT ASSUMPTIONS
Culture takes a conservative approach to business growth because of industry unknowns, such as the
level of competition increasing with additional licenses issued in nearby cities. With most cities on track
to comply with State legalization and licensing within the next 2 - 4 years, Culture’s focus now is on
building reputable brand strength, creating a scalable model to ensure speed to market, increasing
industry experience and knowledge, and continued community service. This recipe will help Culture
thrive across the state as market trends shift, the regulatory environment matures, and more cities permit
retailers to operate. Culture believes that its customer base will expand as cannabis becomes more
acceptable in the mainstream and as the Culture brand becomes a cornerstone of quality and
affordability. Culture will make efforts to understand the core customer base in the area and how to best
communicate with those loyal clients.
When calculating initial gross profit projections, we do an in depth study of various city factors that will
effect sales, such as city and county population, nearby licensed cannabis retailers already open, or soon
to open, the city size in square miles, vicinity to major thoroughfares, housing density, and other things
such as proximity to major universities, fair grounds, sports stadiums, and popular tourist destinations.
Section: Business Plan
Subsection: Budget for Construction & Operations
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page24 Weedmaps.com storefront retailers near Fresno County as of November 19, 2020
The County lacks a legal supplier of cannabis. This means Culture will service many neighboring cities.
Section: Business Plan
Subsection: Budget for Construction & Operations
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page25 1.2.2 CONTRIBUTING FACTORS
The average age of the local population is in line with the average age of a cannabis consumer
at 35
We expect to serve an average of 4,922 customers per month with higher volumes during mid-
day and evening during weekdays, higher volume during national holidays, and a higher volume
during mid-day on weekends. This figure includes delivery orders
Culture is designed to be inviting and approachable to all age ranges, method of consumption,
and runs programs designed to drive in consumers 55+, which is the fastest growing market for
cannabis in the state. Offering holistic services, education on the potential benefits of CBD, yoga,
and other community events will make the location a destination for an active aging population
The use of touch screen technology, lift and learn flower automated flower bars, and smart product
packaging in our retail model is unique to the brand and store, which will make this a destination
store for the tech centric residents of the area
Culture has several strategic partnerships with licensed cultivation, distribution, and
manufacturing facilities throughout the state, reducing the costs of goods sold by procuring the
most desired brands at competitive prices
Culture uses low flow devices, LED smart lighting, and energy efficient practices in the operations
reducing utilities
Culture uses hybrid vehicles and efficiency-based route selection in the delivery operations. We
focus on fuel efficiency for environmental and cost concerns. The cost of fuel is calculated into
the supplies portion of the budget
Build out expected to be completed very quickly with a blank slate to work from, low overall
construction costs, and the companies
Location is ideal for Fresno residents with no current storefront retailers
Location is adjacent to a Shell Oil & Fuel with over 49,650 daily vehicles passing the storefront
Approximately 133,733 vehicles travel daily within ½ mile of the location
Section: Business Plan
Subsection: Budget for Construction & Operations
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page26 1.2.3 COMMUNITY BENEFITS CONTRIBUTIONS
Culture is committed to the community it serves through the Culture Community program, social equity
program and other community aid. For this Culture is committing a total of 2% of gross retail products
sales to the community equating to a first-year contribution of in community benefits towards
Police Activities League, non-profits, Law Enforcement Patrol funding, community infrastructure,
education programs, local events, and more.
1.2.4 CITY FINANCIAL INCENTIVES
Culture estimates its annual 10% Marijuana Business Tax to the City of Fresno to be starting
year 1, assisting the city budget and infrastructure.
1.2.5 CONSTRUCTION BUDGET
Section: Business Plan
Subsection: Budget for Construction & Operations
[kuhl-cher] a particular form or stage of civilization
Page27 1.2.6 1 YEAR OPERATING BUDGET
Section: Business Plan
Subsection: Budget for Construction & Operations
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page28 1.2.7 3 Y EAR P ROFORMA GENERAL A SSUMPTIONS
To realistically demonstrate the 3-year profit projections Culture has taken a look at the population
growth projections, market trends, labor force, and other factors to calculate the following. Culture
relies on the unique technology component of the business to drive and capture the tech focused
population in Fresno County. In addition, the planned delivery area will allow Culture to reach
more customers in Fresno County bringing dollars from other cities to Fresno to pay wages, taxes,
and other fees. Fresno and Fresno County are a rapidly growing area serving as a hub for a
diverse group of residents working in various high paid sectors including health care, technology,
retail, and other scientific or professional services. Culture looks to capture a market that is
expanding rapidly with a high level of income. This exploding market along with Culture’s brand
recognition, competitive pricing due to vertical integration and bulk buying power, expanded
delivery area, and integration within the community will allow Culture to have modest growth from
year 1 to year 3.
Additional assumptions in the market analysis:
Section: Business Plan
Subsection: Budget for Construction & Operations
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page29
Section: Business Plan
Subsection: Proof of Secured Capital
[kuhl-cher] a particular form or stage of civilization
Page30 1.3 PROOF OF SECURED CAPITAL
Section: Business Plan
Subsection: 3 Year Pro forma
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page31 1.4 3 YEAR PRO FORMA
Section: Business Plan
Subsection: Hours of Operation and Opening/Closing Procedures
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page32 1.5 HOURS OF OPERATION AND OPENING/CLOSING PROCEDURES
Culture will limit its hours of operation for both retail and delivery activities to the hours of 7am and 10pm
daily in compliance with FMC 9-3310(a)(1) and 16 CCR § 5403. Activity on the premises outside of the
hours with consist of only non-sales related activities germane to the business.
Retail Delivery operations typically begin 1 hour after opening, 8 am, and will cease promptly or before
closing, and in no case later than 10 pm. To be mindful of store closing hours, Culture does not accept
orders after 9 pm.
Security Guards are present during all operating hours, and when employees are on-site to open and
close the store. Culture makes it a standard to contract with an after-hours security company that patrols
the area regularly to ensure security of the facility.
1.5.1 STAFF SCHEDULE
Morning-shift personnel open the cannabis retailer for non-public operations at 7:00 a.m.
From 7:00 a.m. to 8:00 a.m., prepare store for public operations by prepping POS stations,
checking all security monitoring systems, and turning on all electronic systems.
Morning-shift personnel open the cannabis retailer for public operations at 8:00 a.m.
From 8:00 a.m. to 10:00 p.m., the cannabis retailer is open to the public and customers may
engage in the retail purchase of finished cannabis and cannabis products.
Evening-shift personnel close the cannabis retailer for public operations at 10:00 p.m.
From 10:00 p.m. to 11:00 p.m., evening-shift personnel return unsold finished cannabis and
cannabis products back to overnight storage.
Evening-shift personnel close the cannabis retailer for non-public operations at 11:00 p.m.
For the most secure operation, Culture does not stage product for viewing on the retail floor or hold
cannabis products in areas where customers may have access. All cannabis and cannabis products
remain in limited access areas until purchase, where then a member of the sales staff retrieves products
purchased from secure storage for the customer, bags it in an approved, sealed exit packaging and
escorts customers to the exit with their purchase.
This method has created a smooth, lower risk operation and alleviates risks associated with theft often
found with having physical product on the sales floor. ALL products stored in the limited access
cabinets behind the POS station are moved to secure storage at the end of the day.
During peak customer hours, Culture adds Sales Associates and Security Staff to the schedule, and likely
an extra manager and receptionist. Should there be high customer volume that is unexpected, Culture’s
procedures still allow for efficient service, control of security and customer turnover. The use of Culture’s
touchscreen technology means orders can be placed faster and safer. Culture also encourages pre-
ordering online during rush hours to expedite customer purchases. Deliveries requested after 9:00 PM
will be rejected until the next morning for fulfillment. This way Culture can ensure all deliveries are
complete before 10:00 PM closing.
Section: Business Plan
Subsection: Hours of Operation and Opening/Closing Procedures
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page33 1.5.2 OPENING PROCEDURES CHECKLIST
The Inventory Control Agent and Store Manager will execute the below Store Opening Checklist to ensure
that all morning activities are complete. A record of this will be kept on file. Once employees have
completed the store opening checklist and properly filed the form, they will open the lobby area to allow
customers in for normal business.
One security guard is always onsite when employees are onsite.
At least two employees are present to open the facility including a Store Manager.
The security guard gives the employees an “all clear” that the perimeter of the building and nearby
streets has been surveyed.
The employees enter the facility while the security guard is stationed at a distance from the
entrance and with a clear view of the street.
Upon entering the facility, the employees re-lock the front door and disarm the premises’ alarm
system. If the employee is threatened while disarming the system, he/she enters a duress code
into the alarm system keypad.
After disarming the premise alarm system, one employee is stationed in view of the door, and the
security guard walks around the premises to look for signs of intruders or forced entry. Special
attention is paid to restrooms, offices, and other areas where an intruder may hide. If an intruder
is suspected, or a sign of a forced entry is noticed, the employees immediately leave the facility
and call 9-1-1. They then call the facility's third-party licensed security company. If the employees
cannot exit the facility safely, the employees determine if a panic button can safely be alarmed or
if he/she should seek protection out of harm's way.
After checking the interior of the facility, the inside employees post the predetermined “all-clear”
signal to the security guard.
If the guard does not receive a text of “all-clear” after five minutes or sees signs of anything
suspicious, he/she immediately calls 9-1-1.
Safes, cash kiosks, and vaults are disarmed at the latest practical time. If an employee is
threatened while disarming the vault, he/she enters a duress code into the alarm system keypad.
The front door remains locked until opening time.
Before opening for business, all camera views are checked to make sure cameras are working
and aimed properly. Surveillance and recording devices are also checked to verify that they are
recording. Any problems with the cameras or recording devices are immediately reported to the
security company.
Staff perform a General Inventory Check prior to doors opening for the day to ensure that that
Track-and-Trace/POS system is up to date.
Staff perform a Cash on Hand check to ensure that the Sales ledger is in order with the previous
day’s transactions and that the appropriate amount of cash is available for the day’s transactions.
Before unlocking the doors, all security cameras are reviewed, and the guard is notified for an
“all-clear” to unlock the doors.
Section: Business Plan
Subsection: Hours of Operation and Opening/Closing Procedures
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page34 1.5.3 CLOSING PROCEDURES CHECKLIST
The Inventory Control Agent and Store Manager will execute the below Store Closing Checklist to ensure
that all closing activities are complete. A record of this will be kept on file.
Fifteen minutes before closing time, the security guard positions him/herself at a distance from
the building for a line of sight to the street. The closing manager lets security know when the last
customer leaves the Sales Floor, then locks the patron entry door from inside. An employee is
stationed at the front door to ensure all remaining customers or visitors exit
Employees and security guards take special notice of any loitering or intentional delaying of exit.
Anyone who seems to be intentionally loitering is immediately detained for questioning by Security
No customers are admitted after the doors have been locked
Any employees attempting to gain entrance must show proper identification. No vendors or
service technicians are allowed access unless they have been given prior authorization
After the final customer leaves, and the front door has been locked, security conducts an initial
walk-through of the entire premise
Special attention is paid to restrooms, employee areas, storage rooms, vendor room, and any
areas where individuals could be hiding
Sales staff perform End of Day Cash and Product reconciliation procedures, ensuring that the
physical inventory is reconciled with the Track-and-Trace system and that any cash remaining on
the premises is properly documented and secured within the company’s safe/vault
Security conducts a final walkthrough of the premises before the final closing. At this time, Security
confirms that all cash and products have been safely stored and that all safes and cabinets have
been locked. The alarm system controlling the safes, cash kiosks, and vaults is activated at this
time
Prior to leaving, all lights are turned off, except for those lights that will allow the lobby to remain
visible from the street after hours
Two employees remain on the premise until the final closing
Before leaving, the closing manager reviews the security cameras for an “all-clear” to exit and
then texts the security for an “all-clear” to exit. The closing manager arms the premise alarm
system and verifies that the employee exit door is locked from the outside. The remaining
employees are escorted to their vehicle by the security guard
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page35 1.6 DAY-TO-DAY OPERATIONAL REQUIREMENTS
Culture’s retail store operations are managed daily by the General Manager (“GM”). The GM has an
Assistant Manager (“AM”), that while training to become a GM, assists with the day-to-day operations,
employee oversight, and is prepared to take the helm at any time the GM is off-site or unavailable tending
to another imperative function. The protocols of Culture daily operations are all standardized into
Standard Operating Procedure (SOP) booklets that are used in training all employees and are kept on-
site as a daily guide. Culture’s SOPs are revisited regularly to ensure they are updated for any new
regulatory or company policies. Re-training is conducted for all employees quarterly, and as necessary
to incorporate new policy changes. SOPs are converted into daily checklists that assist all employees to
keep track of tasks, such as inventory control, cash management, cleaning, and product education.
Culture’s vision is to create a welcoming, warm, and embracing retail store. The Fresno location offers
convenient public transport options, on-site parking, and nearby major access roads, whilst the building
itself can be readily and safely secured and managed. Culture also operates delivery vehicles, using a
technology platform designed to receive and verify online orders for delivery to end consumers at a legally
permitted delivery location, such as a personal residence. Culture takes extreme care to verify addresses
prior to accepting delivery orders, and at no time shall deliveries be made to mobile customers, such as
to a car or on the street, outside of the State of California, or to any location prohibited by local or State
law.
Culture adheres strictly to all city and state cannabis and non-cannabis licensing and regulatory
guidelines. Culture adjusts and shapes its operations according to the regulations of each jurisdiction in
which it operates, keeping an open conversation with city officials to ensure community satisfaction,
safety, security, and continued neighborhood integration. The Culture team will welcome city
representatives to enter and inspect the premises and facility for the purpose of ensuring compliance and
enforcement of the provisions of the City’s ordinance , except that the inspection and copying of private
medical records shall be made available to the Police Department only pursuant to a properly executed
search warrant, subpoena, or court order.
1.6.1 CUSTOMER CHECK-IN PROTOCOLS
Culture will make every effort to ensure that the entire facility is treated as a limited access area and
restrict access to only persons who are of the age of twenty-one (21) years or at least 18 years of age
and possesses a valid physician’s recommendation. In strict compliance with FMC 9-3310(a)(4),
entrances into the facility will be locked at all times with entry strictly controlled. A "buzz-in"
electronic/mechanical entry system will be utilized to limit access and entry to the retail area to
separate it from the reception/lobby area.
The front entrance opens to a Reception Area, with no product visible within this area. The Reception
Area has a security guard present during all hours of both public and non-public operation, 8 am – 11 pm
daily. The Reception Area consists of a customer seating area and a reception counter to check-in all
visitors.
Culture has developed strict procedures for verifying the identification of customers both before entering
the retail facility and again before receiving cannabis or cannabis products.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page36 When customers enter the facility, before they are introduced to any cannabis or cannabis product, they
are greeted by a uniformed security guard. This guard will verify the age and all necessary
documentation of each individual to ensure customers are not under the age of
twenty-one (21) years or at least 18 years of age and possesses a valid physician’s
recommendation. Pursuant to FMC 9-3309(i), Culture will not allow any person under
21 years of age access to the dispensary, unless the person is 18 years of age or older
and possesses a valid government-issued identification card and either a valid county-
issued identification card under Section 11362. 712 of the California Health and Safety
Code, or who is a qualified patient in possession of a valid physician's recommendation
in their name, or who is a primary caregiver for a person in possession of a valid
physician's recommendation.
All customers will be asked to produce one of the following forms of acceptable identification pursuant to
16 CCR § 5404(c):
A document issued by a federal, state, county, or municipal government, or a political subdivision
or agency thereof, including, but not limited to, a valid motor vehicle operator's license, that
contains the name, date of birth, physical description, and a photo of the person;
A valid identification card issued to a member of the Armed Forces that includes a date of birth
and a photo of the person; or
A valid passport issued by the United States or by a foreign government.
Once a customer has been verified with the acceptable form of identification, they will be granted access
to the sales floor and begin the product discovery and sales process.
Security is trained to recognize false identification and uses an ID scanner to confirm validity. If the
information appears to be current and valid, the security guard directs the customer to the reception desk.
If the documents appear to be incomplete, out of date, or otherwise invalid, the security guard explains
the reason for denial of entry and politely requests that the customer returns when they have a valid form
of identification.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION
Once the customer reaches the reception desk, a Culture Receptionist will again inspect the customer’s
ID and, if applicable, their physician recommendation for verification or updates. If they are a new
customer, they are given a copy of the Culture New Customer Form to review and sign while waiting for
Reception to complete their system data input. A digital copy is made of each customer’s photo ID and,
if applicable, their physician recommendation, to create a customer file (if one does not already exist).
The customer’s ID is automatically captured in the Culture’s Point of Sale System TREEZ and generates
a customer member profile.
Culture will gather and maintain records of the following information for each member and customer of
the dispensary that purchases medical cannabis:
The name, date of birth, physical address, and telephone number; and their status as a qualified
patient or primary caregiver.
A copy of each qualified patient's written physician recommendation and their designation of a
primary caregiver.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page38 These records will be maintained by Culture for a period of not less than three years and will be produced
to the city within 24 hours after receipt of the City's request.
Further, Culture will report any loss, damage, or destruction of these records to the Police Chief within
24 hours of the loss, damage, or destruction.
The New Customer Form collects the data described above data including name, date of birth, and
contact information, but also asks the customer to agree to a series of statements, including but not
limited to:
Agreement to follow all Culture rules and regulations.
Agreement to keep Culture up to date to any changes in customer information.
Agreement to follow all state and local laws regarding cannabis possession and use.
A digital copy of the signed New Customer Form is maintained, and the customer is given a copy for their
records. This ensures customers have access to their New Customer Form and to the policies and
responsibilities that come along with Culture customer.
Sales Associates are responsible for consulting and advising qualified patients about their physician
recommendation, or adult-use customers about their options for products and accessories sold at
Culture. Sales Associates are responsible for checking a patient’s physician recommendation to see how
much and what kind of product the physician has recommended.
Culture will not sell or advertise to sell any cannabis, cannabis product or cannabis accessory to minors,
except in circumstances where the minor is over 18 years of age and is permitted or allowed by state law
to purchase or possess medicinal cannabis, as set forth in California Business and Professions Code
Section 26140, or any successor statute thereto.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page39 1.6.2 RECEIVING VENDOR DELIVERIES DURING BUSINESS HOURS
Deliveries will be received at the rear ingress and brought into the hallway to the secure storage room for
inventory check and processing. Culture will only receive products from a licensed distributor and
adhering to the following standardized company procedures:
Inventory Manager receives a notification through the Inventory Control system from the Purchasing
Manager that there is an inbound product delivery scheduled that has passed Due Diligence procedures.
The Inventory Manager verifies the Invoice and Shipping Manifest and confirms that everything is in order
in regard to the Inventory Control System and its reconciliation. The Shipping/Receiving Staff update the
Shipping/Receiving schedule and prepare the Shipping/Receiving Area for the inbound delivery by:
Confirming that the delivery does not conflict with another scheduled delivery
Coordinating with Security Staff to ensure that they are available and on standby to oversee the
inbound deliver
One (1) hour prior to the scheduled delivery, the Inventory Manager will contact the licensed distributor
by phone and email to confirm the scheduled delivery and to request a second confirmation when the
distributor’s driver and vehicle have left the distribution facility and a third confirmation from the Distributor
driver when they are within 20 minutes of the Culture facility.
The Distribution company will contact the Inventory Manager upon arrival to the facility.
The Inventory Manager will notify Security Staff of the arrival who has already been made aware of the
distribution company’s presence through the company’s robust video surveillance system.
Security Staff will meet the Distribution vehicle and driver in the external Shipping/Receiving area.
Security Staff will request physical copies of the following:
The distribution company’s valid California Distribution license and local jurisdiction’s Operating
Permit
Proof of Insurance and registration for the vehicle
The distribution driver’s valid Driver’s License
The distributor’s Shipping Manifest for the delivery including Chain of Custody and METRC
documentation
The Invoice for the Delivery
The Certificates of Analysis for each batch being delivered
Once the above has been confirmed, Security Staff escorts the distribution driver to the Reception Area
to sign in with Reception Staff. Reception staff will request and document the following
information/materials associated with the distribution driver and vehicle:
Company name
Driver’s name
Driver’s license number
License plate number
Date and time of visit
Once the driver has been cleared by Security and has checked in with Reception, Security staff will notify
Shipping/Receiving staff and the Inventory Manager that the inbound delivery has been verified.
Security Staff will remain in the exterior Shipping/Receiving area throughout the unloading of the inbound
delivery to oversee the process and ensure the safety/security of the area.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page40 The distributor driver and vehicle will not be permitted to leave until the following procedures have been
executed:
All product that has been purchased in relation to this delivery by Culture has been unloaded from
the vehicle
The delivered product has undergone Preliminary Quality Assurance procedures (described
below)
The distributor driver has checked-out through Reception detailing the date and time of departure
accompanied by the driver’s signature
Upon receiving verification of the shipment’s security from Security Staff, Shipping/Receiving staff and
the Inventory Manager execute the following procedures to process/unload the delivery:
Shipping/Receiving staff will assist the distribution driver with unloading the shipment utilizing the
necessary Shipping/Receiving equipment.
The Inventory Manager will perform a preliminary inspection of the shipment to verify the
following:
Shipment matches the description provided in the Invoice and Shipping Manifest
All product is accompanied by a valid Certificate of Analysis
Once the shipment has passed the Delivery Inspection, the inbound product is sent to the Quality
Assurance Station to undergo Preliminary Quality Assurance procedures related to receiving inbound
product.
The Quality Assurance Specialist will perform physical/visual Preliminary Quality Assurance to ensure
products are ready for retail sale. In accordance with 16 CCR § 5406, Culture will not make any cannabis
goods available for sale to a customer unless:
The cannabis goods were received from a licensed distributor or licensed microbusiness
authorized to engage in distribution;
Culture has verified that the cannabis goods have not exceeded their best-by, sell-by, or
expiration date if one is provided;
In the case of manufactured cannabis products, the product complies with all requirements of
Business and Professions Code section 26130 and California Code of Regulations, Title 3,
Division 8 and Title 17, Division 1, Chapter 13;
The cannabis goods have undergone laboratory testing as required by local and state law;
The batch number is labeled on the package of cannabis goods and matches the batch number
on the corresponding certificate of analysis for regulatory compliance testing; and
The packaging and labeling of the cannabis goods complies with Business and Professions Code
Section 26120 and all applicable regulations.
Pursuant to 16 CCR § 5302, it is the responsibility of the licensed distributor to ensure that cannabis
product has been tested. Culture is committed to maintaining adequate storage and sanitary storage
procedures for usable cannabis products. To protect the quality of product, Culture will conduct an
inspection upon receipt to ensure that testing has been complete, products are properly packaged, and
are accompanied by certified approval from a licensed testing facility. Any products missing testing results
will be refused at time of delivery.
The QA Specialist will notify the Inventory Manager of the results of the Quality Assurance inspection
and will update the Inventory Control system. The Preliminary Quality Assurance Inspection should not
take longer than 15 minutes for the sake of operational efficiency and for the sake of the Distribution
company’s schedule. The Distribution company will be informed of Cultures’ internal procedural
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page41 requirement that their driver will be required to remain onsite until a Preliminary Quality Assurance
Inspection has been executed.
Product Packaging
Products are not allowed to be attractive to children or easily confused with candy/foods that do
not contain cannabis.
Packages are required to be tamper-evident, child-resistant, re-sealable, and labeled.
Every cannabis product must be traced by assigning unique ID numbers for identification and
tracking.
Each Cannabis product must be labeled with the following:
o Date of manufacturing and packaging
o Known allergens (nuts, etc.)
o Source and date of cultivation,
o Type of cannabis or cannabis product,
o Number of servings per package,
o Pharmacologically active ingredients (THC, CBD, etc.) and amount (mg per serving),
o "FOR MEDICAL USE ONLY" (for medicinal cannabis),
o Universal symbol for cannabis
o Government Warning: "GOVERNMENT WARNING: THIS PRODUCT CONTAINS
CANNABIS, A SCHEDULE I CONTROLLED SUBSTANCE. KEEP OUT OF REACH OF
CHILDREN AND ANIMALS. CANNABIS PRODUCTS MAY ONLY BE POSSESSED OR
CONSUMED BY PERSONS 21 YEARS OF AGE OR OLDER UNLESS THE PERSON IS
A QUALIFIED PATIENT. THE INTOXICATING EFFECTS OF CANNABIS PRODUCTS
MAY BE DELAYED UP TO TWO HOURS. CANNABIS USE WHILE PREGNANT OR
BREASTFEEDING MAY BE HARMFUL. CONSUMPTION OF CANNABIS PRODUCTS
IMPAIRS YOUR ABILITY TO DRIVE AND OPERATE MACHINERY. PLEASE USE
EXTREME CAUTION.”
If Culture receives a cannabis item that is not packaged or labeled in accordance with the rules, Culture
notifies the Bureau of Cannabis Control and returns the cannabis item to the distributor who transferred
the product to Culture.
In the event that the QA Specialist identifies an issue with any of the variables described above, they will
inform the Inventory Manager and update the Inventory Control system accordingly. The Inventory
Manager will inform the Distribution driver and company of the discrepancies identified during the
Preliminary Quality Assurance Inspection and request either a refund/reduction of the Invoice amount or
immediate replacement of the product in question. The Inventory Manager and Purchase Manager will
reconcile the Inventory Control system in relation to the discrepancy.
Once Preliminary Quality Assurance procedures have been successfully executed, the Purchasing
Manager will be notified by the Inventory Manager.
Product Storage
Culture will ensure all cannabis and cannabis products are stored in a secured and locked room, safe, or
vault. All safes and vaults will be compliant with Underwriter Laboratories burglary- resistant and fire-
resistant standards. All cannabis and cannabis products, including live clone plants that are being
displayed for sale, will be kept in a manner as to prevent diversion, theft, and loss. In compliance with
FMC 9-3309(d), Culture will not store cannabis or cannabis products outdoor at any time.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page42 1.6.3 POINT-OF-SALE SYSTEM (POS)
In full compliance with FMC 9-3309(e), Culture will have in place a point-of-sale or management inventory
tracking system to track and report on all aspects of the business including, but not limited to, such
matters as cannabis tracking, inventory data, gross sales (by weight and by sale) and other information
which may be deemed necessary by the city. Culture will ensure that such information is compatible with
the city's record-keeping systems and be approved and authorized by the City Manager or his/her
designee(s) prior to being used by the permittee. Additionally, the system will have the capability to
produce historical transactional data for review.
Culture uses a Track and Trace Inventory system software to verify medical patients and adult-use
customer age, track inventory, sales, and products. The point of sale software complies with the minimum
requirements of the Medicinal and Adult-Use Cannabis Regulation and Safety Act (MAUCRSA). The
software used for tracking and tracing all cannabis products is TREEZ, which is be used in conjunction
with the State required METRC system.
Between these two systems, Culture follows the movement of all products at all times
Culture protects confidential information in all records kept and maintained. All records are identified as
confidential and any disclosure is limited in a manner that maintains the confidentiality of the information
contained therein.
Culture maintains:
A complete set of books of account, invoices, copies of orders and sales, shipping instructions,
bills of lading, weigh bills (or “waybills”), bank statements including canceled checks and deposit
slips, and all other records necessary to show fully Culture’s business transactions.
Receipts via a computer program or by pre-numbered receipts and will use such receipts for each
sale.
Business records that clearly track cannabis product inventory purchased and sales and disposal
thereof, to clearly track revenue from sales of any product separately from those of non-cannabis
items or services offered by the company.
An inventory record documenting the dates and amounts of cannabis manufactured or sold at the
facility property, and the daily amounts of cannabis stored at the facility. The records show the
source, amount, price, and dates of all cannabis received or purchased, and the amount, price,
dates, and business, all cannabis products sold.
Proof of a valid Business License Permit issued by the City and State.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page43 Number of Point-of-Sale Locations
At Culture’s Fresno store, 5 Point of Sale stations are anticipated on the south side of the retail sales
floor. Security Cameras are located above the POS station so as to capture the face of every customer
purchasing cannabis, with a clear view of the cash registers as well.
TREEZ Track-and-Trace and Point of Sale terminals are designed to track all customer sales transactions
and every instance of product tracking. TREEZ terminals are placed in the following areas:
At each sales register
At each place product is stored in the facility
Reception
The Security Room
Shipping/Receiving area
HANDICAP
ACCESSIBLE
CHECKOUT
SECURE
PRODUCTS AND
TOUCHSCREEN
TECHNOLOGY
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page44 Inventory Control Procedures
The foundation of Culture’s inventory tracking system is the state-of-the-art TREEZ Point of Sale system.
This system has extremely flexible inventory capabilities perfectly suited to the complex challenges
Culture faces in high-security inventory tracking. The following is an overview of how the inventory
tracking system focuses on properly tracking all products with RFID codes, training employees on proper
system usage, and a commitment to diversion prevention.
Every cannabis product received into our facility is tagged with a unique (sequential) identification
number. This number is visibly displayed and encoded in an electronically readable format (a bar code).
The inventory control tags are scanned upon receipt to update inventory quantities.
The POS system stores the following information for all commercial cannabis activities:
Packaging of cannabis goods
Sale of cannabis goods
Transportation of cannabis goods to a licensee
Receipt of cannabis goods
Return of cannabis foods
Destruction and disposal of cannabis goods
Laboratory testing and results
Any other activity as required pursuant to this division, or by any other licensing authority
For each activity, the following information will be recorded:
o Name and type of the cannabis goods
o Unique identifier of the cannabis goods
o Amount of the cannabis goods, by weight or count
o Date and time of the activity or transaction
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page45 Track and Trace Requirements
Culture reports in the track-and-trace system all cannabis transactions and activities that occur on the
retail store premises. Culture ensures the accuracy and completeness of all data and information entered
into the track-and-trace system with routine inventory audits, detailed financial auditing, utilizing third-
party auditors to ensure no bias is applied.
Attempts to falsify or misrepresent data or information entered into the track-and-trace system is a
violation of Culture’s policies punishable up to and including termination of employment. Culture:
Establishes an account in the track-and-trace system prior to engaging in any commercial
cannabis activities associated with its retail license and maintains an active account while licensed
Designates and trains a management-level employee to act as the Track and Trace Designated
Representative (“DR”), registered with the State BCC. Culture may authorize additional users as
necessary
Requires the DR to complete initial training prior to accessing the system and participate in
ongoing training as required by the BCC
Designates track-and-trace system users, as needed, and requires the users to be trained by the
Culture DR in the proper and lawful use of the track-and-trace system before the users are
permitted to access the track-and-trace system
Requires the DR to maintain an accurate and complete list of all authorized users and update the
list immediately when changes occur
Cancels any track-and-trace system user from the system account if that individual is no longer
an employee
Corrects any data that is entered into the track-and-trace system in error within 24 hours of the
discovery of the error, keeping a detailed record of the error
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page46 Loss of Access
If Culture loses access to the track-and-trace system for any reason, Culture prepares and maintains
comprehensive records detailing all tracking inventory activities that were conducted during the loss of
access. Once access to the track-and-trace system is restored, all inventory tracking activities that
occurred during the loss of access are entered into the track-and-trace system within 48 hours. Culture
documents when access to the track-and-trace system was lost and when it was restored. Culture does
not transport any cannabis or non-manufactured cannabis products to other licensed premises until such
time as access is restored, and all information is recorded into the track-and-trace system.
Inventory Reconciliation
Culture’s use of inventory software and robust employee training enables it to account for all its inventory.
The purpose of the inventory reconciliation is to verify that the physical inventory is consistent with
Culture’s transactional records. The result of the inventory is recorded. If during the inventory
reconciliation, Culture identifies any evidence of theft, diversion, or loss, Culture notifies the Bureau and
law enforcement consistent with applicable regulations. If a significant discrepancy is discovered
(meaning a difference in actual inventory compared to inventory records of at least 3% of the average
monthly sales), Culture notifies the Bureau
and law enforcement consistent with
applicable regulations. The Retail Director
is responsible for making any necessary
changes to inventory procedures and
direct the re-training of employees
immediately upon discovering a problem
in the inventory procedures. Any
subsequent changes to inventory
procedures is documented and logged.
Culture conducts weekly inventory
reconciliation of the entire existing
inventory. Additionally, a Sales and
Inventory staff perform Product and Cash
reconciliation at the close of every
business day.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page47 Record Keeping
Pursuant to FMC 9-3331(a), Culture will maintain accurate books and records in an electronic format,
detailing all of the revenues and expenses of the business, and all of its assets and liabilities. On no less
than an annual basis (at or before the time of the renewal of a commercial cannabis business permit
issued pursuant to this Article), or at any time upon reasonable request of the city, Culture will file a sworn
statement detailing the number of sales by the commercial cannabis business or cannabis retail business
during the previous twelve-month period (or shorter period based upon the timing of the request),
provided on a per-month basis.
The statement will also include gross sales for each month, and all applicable taxes paid or due to be
paid. On an annual basis, Culture will submit to the city a financial audit of the business's operations
conducted by an independent certified public accountant.
In full compliance with FMC 9-3331(d), subject to any restrictions under the Health Insurance Portability
and Accountability Act (HIPAA) regulations, Culture will allow the city to have access to the business's
books, records, accounts, together with any other data or documents relevant to its permitted commercial
cannabis activities, for the purpose of conducting an audit or examination.
Books, records, accounts, and any and all relevant data or documents will be produced no later than
twenty-four (24) hours after receipt of the city's request, unless otherwise stipulated by the city. Culture
will provide requested materials in an electronic format that is compatible with the city's software and
hardware.
Annual Audit
Culture will share with the City Manager or their designee an audit of its financial operations for the
previous fiscal year, complete and certified by an independent certified public accountant in accordance
with generally accepted auditing and accounting principles.
The audit includes, but not be limited to, a discussion, analysis, and verification of each of the
records required to be maintained pursuant to this section.
The information contained in the audit is made available in standard electronic format, which
is compatible with programs and software used by the city, and which can easily be imported
into either Excel, Access, or any other contemporary software designated by the City
Manager.
In accordance with FMC 9-3310(b)(5), Culture will notify the City Manager or his/her designee(s) within
twenty-four (24) hours after discovering any of the following:
Significant discrepancies identified during inventory. The level of significance shall be
determined by the regulations promulgated by the City Manager or his/her designee(s).
Diversion, theft, loss, or any criminal activity involving the cannabis retail business or any
agent or employee of the cannabis retail business.
The loss or unauthorized alteration of records related to cannabis, registering qualifying
patients, primary caregivers, or employees or agents of the cannabis retail business.
Any other breach of security.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page48 Employee Registry
Culture will also maintain a current register of the names and the contact information (including the name,
address, and telephone number) of anyone owning or holding an interest in Culture’s Business, and
separately of all the officers, managers, employees, agents and volunteers currently employed or
otherwise engaged by Culture. Records will be provided to the City Manager or his/her designee(s) upon
a reasonable request in accordance with FMC 9-3331(b).
Reporting and Tracking of Product and of Gross Sales
Culture has in place a point-of-sale tracking system to track and to report on all aspects of its Commercial
Cannabis Activity including, but not limited to, such matters as cannabis tracking, inventory data, and
gross sales (by weight and by sale) and ensures that such information is compatible with the City's record-
keeping systems. The system has the capability to produce historical transactional data for review by the
City. All information provided to the City pursuant to law is confidential and is not disclosed, except as
may otherwise be required under the law.
Hard Copies
Culture maintains the following records on the facility property:
The full name, address, and telephone number(s) of the owner, landlord, and/or lessee of the
facility property.
The full name, address, and telephone number(s) and a fully legible copy of a government-issued
form of identification of each employee engaged in the management of Culture and a description
of the nature of the participation in the management of Culture.
The full name, date of birth, residential address, and telephone number(s) of each employee.
The date each employee and Manager joined Culture.
The exact nature of each employee's and manager’s participation in Culture.
Culture maintains all records described above for a period of seven (7) years. Physical records are
maintained on the premises in a High Security, Secure Access area that is environmentally controlled
and protected against unauthorized access or damage by fire, water, or pests.
Reporting Suspected or Known Incidents of Diversion
The General Manager will investigate any suspected report of diversion of cannabis materials or
products. The GM will report any verifiable incident of diversion of cannabis materials or products to law
enforcement as needed. All of Culture’s employees must report the unauthorized diversion of cannabis
materials or products to the appropriate supervisor immediately. Diversion of cannabis materials or
products may be cause for termination.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page49 SOP Recalls
Cultures execute Recall Procedures within 24 hours of receiving a Recall Notice.
Employees review all product recall notices and specific
instructions that have been identified in the notices. All
recall notices are communicated to owners, operators,
employees and customers. The Quality Assurance
Specialist ensures recalled products are physically
segregated (including any products that contain the
recalled product) in the Quarantine Zone. If an item is
suspected to contain the recalled product, but label
information is not available, staff will follow cannabis
waste procedures for disposal. The product is marked
“Do Not Use’ and “Do Not Discard,” and all staff is
informed not to use or move the product. The QA
specialist identifies with the help of METRC to locate the
batch items and verify that the items bear the product or
batch code(s) and production date(s) listed in the recall
notice. Accurate inventory counts of the recalled
products are obtained, including the amount in inventory and amount used. Culture implements a
corrective action plan to retrieve as many hazardous products from the distribution chain and from
consumers as possible in the most efficient manner. The CAP outlines the procedures and steps needed
to be taken by Culture once a product recall is required, including industry notification, public notification,
documentation and record retention, and disposal.
1.6.4 NUMBER OF CUSTOMERS TO BE SERVED PER DAY/HOUR
The follow represents Culture’s projected customer flow at various points of the day and week:
Customers Per
Month
27,039
Culture
Cannabis Club
2590 S. Maple
Avenue
Month Days
Per
Month
Customers
Per Day
Customers
Per Hour
Product Category % of
Sales
January 31 872 73 Capsules, Tinctures,
and Topicals
7%
February 28 966 80 Cartridges 15%
March 31 872 73 Concentrates 13%
April 30 901 75 Edibles 13%
May 31 872 73 Flower 42%
June 30 901 75 Pre-Rolls 10%
July 31 872 73
August 31 872 73
September 30 901 75
October 31 872 73
November 30 901 75
December 31 872 73
Culture expects to see roughly an average of 890 customers per day in its Retail Store. This number is
conservative. Considering there will only be 2 retail stores within the city district, and an area population
of more than 40,000, Culture thinks its customer base could be double. Factoring in the reach of the
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page50 Delivery Service as well, which Culture will market and rely on to handle the high expected volume at its
Fresno location. Staff on site will vary according to peak or low hours. During low hours, 3 Sales
Associates, 3 Security Staff, 1 Reception, and a Manager will be on-site. During Peak hours, 10 Sales
Associates, 4 Security Staff, 2 Reception, a Manager and Assistant Manager may be present.
1.6.5 PROPOSED PRODUCT LINE
Culture carries a variety of brands and strains, which are adjusted to meet the quantity and variety
demanded by our customer base. These are a few examples of the types of products and partnerships
already in place to stock our sister store in Long Beach, which opened recently. As we stock our shelves
for our other locations, are able to get a good understanding of market demands by the time our store
opens at the Q4 of 2021, and we are able to incorporate future Culture branded products in our offering
as well
Accessories & Apparel. We carry accessories such as jars,
boxes, rolling devices, smoking-vaping devices, batteries, and
glassware. We carry our branded apparel, such as t-shirts, hats,
and jackets. We currently carry 63 accessories and 6 different
apparel options.
Based on market trends in other areas, the Culture team predicts
that Vaping Products sales will make up roughly 1% of total
product sales within the facility.
Edibles. We currently offer 87 different edible options of varying
weights and quantities, under 17 different brand names. Edibles
are a large part of the growing cannabis market. A Cannabis edible is a THC-infused product that can be
consumed by the client. Infusing Cannabis into foods is a long-practiced and highly effective method to
use Cannabis as medicine. Culture offers several different edible product lines to cater to the various
nutritional, financial, and taste needs of clients. This may include beverages, coffees, pastries,
chocolates, and gummies. Edibles can be as effective as smoking or vaping.
Concentrates. This type ensures clients have a variety of consumption methods that suit each person’s
needs and lifestyle. Our line is designed to provide high levels of cannabinoids and THC in a readily
accessible form, which provides instant relief for serious conditions. We currently carry 115 different oil
cartridges from 10 different brands, 53 oil extracts from 11 different brands, and 35 solvent-less extracts
from 5 different brands.
Raw Flower. We currently offer 70 raw flower
products, under 17 different brand names. Raw
Cannabis Flower is sold in a mix of Indica and Sativa,
depending on client demand. Indica is known to
reduce nausea, increase appetite, and fight
depression, while Sativa is known for its uplifting
effects that energize clients with strong cerebral
effects. Finished, dried, manicured, cured Cannabis is
sold in 0.5g increments. Culture begins with 25-50
medicinal varieties of Cannabis. We also currently
carry 51 different pre-roll cigarette options.
Services. We value overall wellness for our customers and the community. Therefore, we have set up
other wellness referral programs for our customers, such as yoga courses, massage or physical therapy
with licensed professionals, and community education courses. We also offer private consultations to
Category % of Total Sales
Prepacked Flower 40.34%
Vaporizing Cartridges 23.01%
Pre-Rolls 11.02%
Edibles 10.04%
Concentrates 11.87%
Tinctures 1.21%
Topicals 0.58%
Batteries 0.53%
Capsules 1.18%
Drink 0.22%
Grand Total 100.00%
Anticipated Product Mix
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page51 ensure our visitors feel heard and understand all their wellness options. Our customers come to us for a
multitude of desires and needs and know they can rely on our expertise and care. We ultimately choose
a location that suits the space requirements of the services we wish to offer as well.
Tinctures. A Cannabis tincture is a cannabis-based extract that is infused with alcohol. We carry 30
different tinctures. Typically, the flowers and trim leaves are used. This product provides easy dosing for
clients desiring rapid absorption. Tinctures can be flavored for better taste and are often consumed under
the tongue.
Topicals/Personal Care. We currently carry 31 different topical/personal care options for our customers,
from creams, body oils, bath soaks, patches, and lip balms. Topicals are ideal for assisting clients who
are arthritic or have aching injuries. Topicals have an analgesic and anti-inflammatory effect of reducing
or eliminating pain.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page52 Brand Sell Price Product Name Type
FLAV $10.41 LEMONADE POUCH (100MG) BEVERAGE
ABX $28.13 GELATO (.5G) LIVE DART POD CARTRIDGE
BUDDIES $32.63 LEMON ZEST (.3G) ALL-IN-ONE CARTRIDGE
CRESCO $29.88 CRITICAL PURPLE KUSH (.5G) LIVE RESIN CARTRIDGE
RAW GARDEN $50.36 LIME MOJITO (1G) CARTRIDGE
SELECT $45.15 MANDARIN COOKIES (1G) CARTRIDGE
CHILL $11.95 CARAMEL DARK CHOCOLATE BAR (50/50) EDIBLE
FLAV $13.36 APPLE SOUR GUMMY BELTS (100MG) EDIBLE
HALF LIT $8.27 WATERMELON WONDERLAND LOLLIPOP (7MG) EDIBLE
HEAVY HITTERS $0.01 SAMPLE - 100MG THC GUMMY PACK: PINEAPPLE EDIBLE
HIGHER $0.01 VIP - 10MG CRACKERS (SINGLE): ROSEMARY GARLI EDIBLE
KANEH CO $17.02 PEANUT BUTTER FUDGE BROWNIES (100MG) EDIBLE
TROKIE $16.32 SATIVA LOZENGE (100MG) EDIBLE
ZENDO $13.39 HONEY BBQ ALMONDS (100MG) EDIBLE
BUDDIES $38.54 LEGEND OG X WATERMELON ZKITTLEZ (1G) LIVE RESIN EXTRACT
CRESCO $30.59 MENDO BREATH (1G) LIVE SUGAR EXTRACT
PAPA & BARKLEY $0.00 MIMOSA LIVE ROSIN SUGAR (1G) EXTRACT
RAW GARDEN $35.15 SLEEROY (1G) SAUCE EXTRACT
A GOLDEN STATE $0.01 SAMPLE - WOODS (3.5G) FLOWER
ATRIUM $57.95 PUNCH BREATH #A14 (3.5G) FLOWER
BAKER'S $48.38 GG4 (1/2 OZ) FLOWER
CALIVA $40.22 SOUR DIESEL X LEMON KUSH (3.5G) FLOWER
CANNDESCENT $50.63 CHARGE 513 (3.5G) FLOWER
CRU $40.71 JACK F1 (3.5G) FLOWER
FARMER AND THE FELON $45.18 CHEM (7G) FLOWER
WONDERBRETT $38.54 STRAWBERRY BLISS SMALLS (3.5G) FLOWER
ABX $24.00 LIVE DART BATTERY MERCH
BUDDIES $20.00 CCELL 510 BATTERY NON-ADJUSTABLE MERCH
PLUG N PLAY $20.00 PLUG N PLAY BATTERY MERCH
SAMPLE $20.00 GEM LINE BATTERY SAMPLE MERCH
ABX $10.46 SOFT GELS (10MG) THC (10 CAPSULES) PILL
CARE BY DESIGN $0.01 SAMPLE - CBD SOFT GEL 1:1 (10 CAPSULES) PILL
PAPA & BARKLEY $63.72 THC RELEAF CAPSULE 30CT (1:3) PILL
BAKER'S $6.75 GMO (1G) PREROLL
CANNDESCENT $45.29 CHARGE 514 MINI-PACK (3G) PREROLL
CRU $8.22 XJ-13 PREROLL PREROLL
CARE BY DESIGN $32.63 CBD DROPS 18:1 (15ML) TINCTURE
KUSH QUEEN $0.01 SAMPLE LOVE 1:1 TINCTURE
N5 $0.00 LIGHTNING STRIKE SAMPLE TINCTURE
PAPA & BARKLEY $40.72 RELEAF TINCTURE 15ML (1:1) TINCTURE
PAPA & BARKLEY $29.95 CBD RELEAF BALM 15ML (3:1) TOPICAL
In strict compliance with FMC 9-3310(a)(5), Culture will limit the quantity or amount of cannabis
and cannabis products readily available in the retail sales area to quantities or amounts
required to meet the daily demand.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page53 Natural Product Offerings
Culture Inventory Managers (“IM”) prioritize purchasing products that use only OMRI Certified Organic
inputs throughout its operation. The IM’s directive is to search out and secure a sustainable flow of
cannabis and cannabis products that meet the highest industry standards. Culture sources indoor and
sun-grown cannabis whose farmers use the latest organic techniques in pest management; rather than
indiscriminately spraying crops with chemicals and pesticides, Culture looks for producers who use pest
control techniques such as the use of OMRI Certified Organic compounds, companion planting, or by
introducing predatory insects into the ecosystem. The IM works closely with suppliers to understand the
production methods of each supplier to verify their practices are in line with the Culture mission to provide
safe and natural cannabis and cannabis products to customers.
Physician Recommendations
In accordance with FMC 9-3310(a)(2), Culture asserts there will not be a physician located on the
premises at any time for the purpose of evaluating patients for the issuance of a cannabis
recommendation or card where applicable.
Recommendations for a Medical Marijuana Identification Card will not be given on the licensed premises,
or in the immediate vicinity of the premise. No physician will be permitted to conduct physician services
on or around the licensed premises. Patients wishing to enter the licensed premises and subsequently
purchase medicinal cannabis will have already presented Reception and Security their valid MMCIP and
physician recommendation letter before entering the facility.
Daily Limits
Culture maintains strict policies in accordance with state law regarding daily purchase limits.
Medical Use Daily Limits
It is the policy of Culture to comply with purchasing limits set forth by the BCC.
Culture does not sell more than the following amounts to a single medicinal cannabis patient, or to a
patient’s primary caregiver purchasing medicinal cannabis on behalf of the patient, in a single day:
8 ounces of medicinal cannabis in the form of dried mature flowers or the plant conversion as
provided in Health and Safety Code section 11362.77
12 immature cannabis plants
Notwithstanding the above limits, if a medicinal cannabis patient’s valid physician’s recommendation
contains a different amount than the limits listed in this section, the medicinal cannabis patient may
purchase an amount of medicinal cannabis consistent with the patient’s needs as recommended by a
physician and documented in the physician’s recommendation.
The limits provided in this section shall not be combined to allow a customer to purchase cannabis goods
in excess of any of the limits provided in this section. Culture is responsible for determining that the
amount of cannabis concentrates found in manufactured cannabis products sold to customers comply
with the requirements of this section.
Adult Use Daily Limits
Culture does not sell more than the following amounts to a single adult-use cannabis customer in a single
day:
28.5 grams of non-concentrated cannabis
8 grams of cannabis concentrate as defined in Business and Professions Code section 26001,
including cannabis concentrate contained in cannabis products
6 immature cannabis plants.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page54 The POS system will create an alert to the Budtender, notifying the Budtender if the limits have been
exceeded.
If the limits are exceeded, the items will be removed and put back into inventory.
Culture does not dispense free samples of any kind for any reason.
Child Proof Exit Packaging
Purchased cannabis products are always placed in a sealed, tamper proof, exit package. These bags
are branded, opaque, but do not overtly suggest that the inner contents contain cannabis. These exit
bags are designed to avoid being attractive to children; they do not depict any cartoon characters or
images suggesting children should play or handle the package
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page55 Customer Education
Culture is committed to its customers and their overall well-being; an important part of this commitment
is the implementation of a comprehensive Purchaser & Community Education Program. When customers
and the community are well informed about the benefits of cannabis and how to effectively use cannabis,
Culture can best facilitate its safe purchase and consumption to minimize instances of misuse within the
community. The key components to a successful Purchaser Education Plan are readily available accurate
information, a well-trained staff, and open communication channels without judgment or stigma.
Owner Chris Francy has operated State of California compliant medicinal cannabis retail stores. Having
operated in the medical-only sector of the industry for such a long period of time, Chris has maintained
his focus on incorporating consumer wellness into all aspects of its business model. Some examples
of the purchaser education initiatives that Culture incorporates include extensive research sources on
the web, education conferences, printed materials available in-store, and consistent community outreach
initiatives. Culture is proud to be a seasoned veteran when it comes to implementing a successful
purchaser education plan to the benefit of its customers and the community at large.
Culture works with community leaders and subject matter experts, to effectively communicate accurate,
useful information to our community. Current and future cannabis information available is provided
through the Department of Public Health and other reputable sources, as well as partnering with leading
substance abuse groups, incorporating federal drug educations tools, and other relevant scholarly
sources. The resources cover:
Education on the legal status of cannabis under federal law
Current information offered by the California Department of Public Health
Information on possible side effects of cannabis
Notification of the prohibition of smoking cannabis in public places, including local municipal
smoking bans
Other relevant purchaser education materials
The methods of delivering these purchaser education materials include:
Website
In-store print and signage
Mobile application
Purchaser education conferences
Employee training
Community Outreach events
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page56 Web Education
One of Culture’s most powerful tools in educating potential consumers of its product is its strategically
designed website. Customers can access the Culture cultivation website for information on Culture’s
carefully curated cannabis strains. Cannabis users deserve the ability to make educated choices and
Culture takes the responsibility of providing good information. The Culture site contains the following
resources:
Cannabinoid information and explanations on potency
Terpene information
Strain/genetics information
Potential negative effects of cannabis
Negative effects of smoking cannabis
Alternative consumptions methods to
consuming cannabis such as:
o Vaporizing
o Ingesting
o Topicals
In-Store
Culture provides printed educational materials
for customers to take and browse at their
leisure. These materials will be available on a wall that is visible to customers as they exit the retail
location. Placing the materials nearest to the exit makes it easy for customers to take the materials and
review on their own, reducing the fear of judgment from other customers and employees in the retail
store. These materials will include the most recent handouts from the Department of Public Health,
federal warning sources, addiction treatment resources, and other relevant education sources.
Website
Culture has a dedicated technology team which is responsible for maintaining the internal network,
product catalog, website, and device applications. When awarded a permit to operate, the Director of
Technology develops a new branch of our current website for the retail facility that includes an extensive
resources page for our customers. The website displays resources from multiple different sources, which
are listed below. It will incorporate age verification before entry to ensures: the visitor is 21+, or has a
valid MCPP card, and understands that cannabis is currently a Federally classified Schedule 1 drug.1
Customers can order online through the Culture website www.culturecannabisclub.com. One of the
benefits of Culture’s online ordering system directly integrated with TREEZ is that it has a built-in
customer education component. There are materials that provide a broad overview of cannabis-related
information as well as very specific information about unique cannabis strains or cannabis products that
customers may be interested in. Online order is easy and quick, with several options to personalize your
search and find what you desire.
1 HTTP://CULTURECANNABISCLUB.COM/
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
[kuhl-cher] a particular form or stage of civilization
Page57 Website Design Example
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
[kuhl-cher] a particular form or stage of civilization
Page58 In-Store Print and Signage
Culture keeps its customers informed using in-store materials and signs posted in highly visible places.
The in-store printed material consist of take-home materials. Signage is in visible areas of the facility that
are frequently used, including the entrance and exit, Sales Area, and at the Point of Sale stations.
Signage is a font of no less than 2 inches tall, legible, and of a permanent nature. The sign is no smaller
than 24 inches tall by 36-wide, with a typed font. These signs are always visibly posted in a conspicuous
and relevant area. A check for visibility is done on a regular basis to ensure customers can see them.
Signage includes:
The company’s license.
Hours of operation.
Cannabis consumption can impair cognition and driving, maybe habit-forming, and should not be
used by pregnant or breastfeeding women.
For edible cannabis, signage will be placed near the edible section of the store and include
signage indicating:
o Edible cannabis-infused products were produced in a kitchen that may also process
common food allergens.
o The effects of cannabis products can vary from person to person, and it can take as long
as two hours to feel the effects of some cannabis-infused products. Carefully review the
portion size information and warnings contained on the product packaging before
consuming it.
No consumption on-site or in public areas allowed.
Federal law warning indicating that cannabis is a schedule 1 drug.
Cannabis contains chemicals known to cause cancer, birth defects, addiction, and other side
effects.
Please take information regarding cannabis provided by the State Department of Public Health.
Driving or operating heavy machinery while under the influence of cannabis is illegal
Signs stating activities which are strictly prohibited and punishable by law including but not limited
to:
o No minors permitted on the premises unless the minor is a minor qualifying patient under
the Compassionate Use Act.
o Distribution to persons under the age of 21 is prohibited.
o Transportation of cannabis or cannabis products across state lines is prohibited.
Example of signage:
Culture will provide printed educational materials for
customers to take and browse at their leisure. These
materials will be available on a wall that is visible to
customers as they exit the retail location. Placing the
materials nearest to the exit makes it easy for customers to
take the materials and review on their own, reducing the
fear of judgment from other customers and employees in
the retail store. These materials will include the most recent
handouts from the Department of Public Health, federal
warning sources, addiction treatment resources, and other
relevant education sources.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page59 Sample Education Materials
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page60 Culture utilizes an approved exit bag to place all purchased cannabis in before any customer may exit
the store. These exit bags are child-resistant bags with an opaque color that can be reused each visit.
These exit bags include the following warnings (concept only, not official verbiage):
This bag contains cannabis, which is a Federal Schedule 1 drug, use at your own risk.
May contain chemicals known to the state to cause cancer and birth defects.
Do not consume cannabis products in public places. Check your local laws for details on where
to consume.
Visit our website for resources regarding use, abuse, and addiction.
Purchaser Education Sessions
Culture sees in-person purchaser education as a high priority. Culture in-person customer education
sessions in both one on one and group settings. These sessions focus on:
Methods and effects of cannabis ingestion
Current state and federal legality of cannabis
Cannabis and the U.S., a lesson in the history and the current schedule 1 status of cannabis
Choosing the correct cannabis and consumption method
Side effects of cannabis
Treating current conditions with cannabis
Home cultivation of cannabis
Proper storage of cannabis
Cooking with cannabis
Understanding of cannabinoids and their effects
Culture enlists the help of qualified professionals to assist our ownership, management, and employees
team in leading these sessions, such as medical professionals well versed in the use of cannabis for
different illnesses, researchers and professors that are certified to educate on the use of cannabis,
industry professionals that have created successful tools to inform on diverse platforms available, etc.
When available, an accredited, licensed, or certified instructor or medical professional will lead these
sessions. All presenters are considered experts in their fields, credentials verified (when applicable), and
presentation materials vetted by Culture owners and management.
Group sessions are offered bi-monthly at no cost to our customers. A schedule of group education
sessions is posted in the retail store, posted on social media sites, and available on our company website.
Culture encourages a private sign-up list with our security/reception representatives to maintain
anonymity but encourage involvement and responsibility. Discounts are offered to customers who attend
the sessions, such as 10% off your next in-store purchase if you attend. We also offer additional discounts
for customers who bring in friends and family, so we may continue to encourage safe education, and
accurate information reaches the maximum amount of people in the community. These sessions are
recorded, and the video and any materials used during the session will be posted on our Culture website
48 hours after the sessions are closed.
One on one sessions are offered to clients with a sign-up portal, made available on our website or in-
store when checking in. The sign-up requirements for these sessions will only require a phone number,
date, and time commitment, and an email for a confirmation. These sessions are offered at no cost to
the customer and are scheduled based on the availability of our employees and partner professionals
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page61 1.6.6 D ELIVERY S ERVICE PLAN
The Culture team intends to make full use of its cannabis retail license and create the most attractive
business model that fits the needs of all potential customers. Therefore, Culture will offer patrons
the opportunity to have cannabis or cannabis products delivered. Culture employees will only deliver
cannabis in a city or county that does not expressly prohibit it by ordinance and Culture will not
conduct sales exclusively by delivery. Delivery services will be offered as a convenience for those who
may find difficulty in visiting the store in person.
Culture will comply with all state regulations on cannabis delivery and adhere to the following conditions:
Maintain at all times all licenses and permits as required by the state of California and provide
immediate notification to the Chief of Police if any state license or permit is suspended or revoked.
Any person who delivers cannabis to a customer will have in possession a copy of the city
cannabis delivery license, which will be made available upon request to law enforcement.
Delivery of the cannabis and cannabis products will strictly be limited to the private physical
residence of the customer or secure exchange location at the Fresno Police Department;
deliveries to any other location are prohibited.
A delivery employee will not carry cannabis goods in the delivery vehicle with a value in excess
of $5,000 at any time pursuant 16 CCR § 5418(a).
Culture’s website provides customers with a user-friendly online shopping experience. There is a
complete list of products organized by product type (topicals, pre-rolls, concentrates, edibles, etc.). Each
product has a clear picture and price on the main products page, and once clicked on, each product has
a specific product page complete with a full product description, average THC/CBD amount by
percentage, effects of the product, and product reviews. Product reviews are provided by customers.
These reviews are meant to be helpful to other customers and will be screened for profanity or other
offensive or harmful language.
Customers can create an online account by providing their email address, a password for their account,
and their cell phone number. When ordering, customers can enter their name, driver’s
license/identification number, date of birth, height, eye and hair color, and delivery address. If this address
is not at a private address in or around where it is permitted to deliver cannabis products to consumers,
the order cannot be placed. The address will also be verified prior to delivery to ensure the address is
not located on publicly owned land or any address on land or in a building leased by a public agency.
Cannabis delivery orders are placed online through Culture website, which is linked to the standard point-
of-sale software TREEZ. A Culture employee is notified on the POS of an order placed for delivery, and
if all information is complete and valid. Once the customer and address have been verified as a physical
address in California and not located on publicly owned land or on property leased by a public agency,
the Inventory Manager may prepare the order and inform the manager that a delivery is ready to leave
the premise.
Customers additionally have access to placing Delivery Phone Orders for those who do not have access
to internet. An employee will consult the customer on Culture’s available products based on the
individuals’ preferences and will make recommendations based on the phone conversation. The
employee will then process the order through the online ordering system on behalf of the client following
the procedures described above.
If at any time the company loses connectivity to its track and trace system for any reason, all deliveries
cease to take place until such time that connectivity is restored. In the event of a loss of connectivity, the
manager communicates with the driver(s) that they should cease deliveries until further notice and wait
in the vicinity of their current location until further instructions are given. Should the manager anticipate
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page62 the loss of connectivity to be for an unreasonably extended amount of time, the manager may instruct
the delivery employee to cease all delivery activities and return to the premises with all cash and cannabis
product to be re-counted and manually tracked for inventory.
Culture will initially utilize four (4) secure delivery vehicles that can:
Adequately monitor delivery processes.
Comply with state and city delivery protocols.
Ensure the security of delivery drivers and inventory being transported.
Delivery employees are trained on the following Culture policies:
Culture vehicles are only used for official Culture delivery business.
Randomly selected routes should be used when possible.
Vehicles are locked when they are parked, and the alarm system activated.
The interior and exterior cleanliness of cars is maintained.
All traffic laws are obeyed by the delivery employee, including speed limits.
The delivery employee may not use the vehicle to give rides to any person (employee or
otherwise) unless approved by the manager, and necessary for Culture operations.
The delivery employee refuels the vehicle at the end of the shift and shall try to do so when there
are no cannabis products or cash in the vehicle.
A vehicle inspection form is completed at the beginning of each shift. This inspection involves the
checking of fluids, checking for vehicular damage, equipment defects, and security feature
glitches.
Cannabis products are transported in a safe, secure, and locked storage compartment that is
permanently secured to the vehicle. Cannabis products are not visible from the exterior of the
vehicle.
Drivers do not make any unnecessary stops or detours, except in emergencies, and travel only
from the Culture premise to the consumer’s address, from consumer address to consumer
address, and/or from consumer address back to the Culture premise.
In accordance with state and local regulations, a delivery may be made to any jurisdiction within
the State of California provided that such delivery is conducted in compliance with all delivery
provisions of the Bureau. Additionally, at no time is a delivery permitted to be made to a school
providing instruction in kindergarten or any grades 1 through 12, daycare center, or youth center.
As proper due diligence, the licensed business ensures, upon receipt of a delivery request, that
the customer's address is located within the State of California, is a physical location, and is not
a school, daycare center, or youth center as defined by the State.
Procedures
Delivery Car Loading:
Loading at the Culture facility takes place under the supervision of a security guard in a secure
loading area. All products are transported from the cannabis retailer to the vehicle and from the
vehicle to the designated drop-off locations in a sealed and locked container. Access to the
container requires both combination input on an electronic keypad and a physical key.
All cannabis goods must be placed in an opaque exit package prior to leaving the premises.
Delivery car does not contain more than $5,000 of cannabis goods at any time.
Delivery Window:
Deliveries only take place between 8:00 a.m. and 9:00 p.m.
Tracking:
Deliveries are made only within the State of California, which is confirmed by requiring the
submission of GPS tracking records.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page63 All delivery vehicles are equipped with GPS monitoring and are required to update Culture upon
every completed delivery.
Culture requires the use of a real-time wireless reporting to monitor activity, which helps prevent
diversion during the delivery process. It also allows Culture to track the location and delivery time
of products.
Secured Inventory:
Vehicles are equipped with either a secure lockbox or locking cargo area.
Vehicles do not have any cannabis identification, and no products or paraphernalia are made
visible.
The transport vehicles are a newer model and have temperature-controlled storage
Products remain in the locked transport container during transport. The incoming container is
removed from the delivery vehicle under the supervision of a security guard. The container is only
opened once it is securely inside the facility.
Delivery Drivers:
Deliveries are only made by employees of Culture.
Drivers are required to successfully complete training, how to prevent robberies, protect their
lives, and stop “car jackings”.
Drivers always remain with the delivery vehicle when cannabis is present.
Drivers possess a valid driver’s licenses and carry identification which is made available to law
enforcement or other federal, state, or local government officials.
While engaged in the transport of cannabis and within a reasonable time before and after the
same, drivers do not wear any clothing or insignia which signifies the agent may be in possession
of cannabis.
The use of personal cell phones or other devices not pertaining to delivery procedures is strictly
prohibited during Deliveries.
Transportation Manifest
Prior to a delivery vehicle leaving the facility for a scheduled customer delivery, a Transportation Manifest
will be generated which will contain the following information:
Proof of automobile and corresponding liability insurance.
The name, license number, and premises address of the retailer.
The name; license number, and premises address of the consumer receiving the cannabis goods.
The date and time of departure from the licensed premises and approximate date and time of
departure from each subsequent customer location, if any.
Arrival date and estimated time of arrival at each delivery location.
Driver license number of the driver and the make, model, and license plate number of the vehicle
used for transport.
Vehicle Information
The vehicle information log for delivery vehicles is used to maintain an accurate record of vehicle
information. Culture updates this document as more vehicles are added and/or retired from delivery
services. Further, if additional vehicles are used or the following information changes, Culture updates
the local and state registry with the updated delivery vehicle information within 10 calendar days of a
change occurring.
Delivery vehicles are maintained under an automobile insurance policy at a minimum or greater than the
required minimum policy amounts set by the city and state regulations. They are equipped with intrusion
alarm systems.
All delivery vehicles utilized by Culture are equipped with a vehicle alarm system.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page64 Only qualified employees that have completed Culture’s rigorous delivery specific training are permitted
to deliver cannabis products. In addition, the employee must have
a clean driving record and be over the age of twenty-one (21).
Culture maintains an accurate, current list of delivery employees,
and provides the list to the Bureau upon request. All delivery
employees are at least 21 years of age, have a valid state driver’s
license, and have a clean driving record. Criminal background
checks for all delivery employees are conducted.
Training
Delivery drivers hired by Culture are trained on delivery
procedures and protocols, in-line with the employee handbook, and in accordance with all local and state
regulations. No delivery driver may carry cannabis goods or products for any other licensed retailer, or
any other cannabis business on his or her person, or in the Culture approved delivery vehicle while
performing deliveries on behalf of Culture. If the delivery driver is using a private vehicle, these same
rules apply for the time during which the delivery driver is on the clock with Culture.
Training includes, but is not limited to, driver safety and security, emergency preparedness, cash
handling, product security, breaches of security, vehicle maintenance, vehicle inspections, rules and
regulations for cannabis delivery services, identity verification methods, traffic laws, break rules,
unplanned stops or unforeseen events, GPS and navigation system use, communication/radio system
use, order fulfilling and manifest/logs, communicating with local law enforcement, customer service,
community sensitivity, dangers and risks of the deviation of cannabis products.
No delivery driver may commence working until all training courses have been completed to the
satisfaction of the management team, and in accordance with local and state regulations.
Cultures send a Manager or an Assistant Manager on random “ride-along” trips, to ensure the driver is
aware of and following all necessary protocols. Culture may choose to utilize body-camera devices for
additional security and for training purposes.
Prior to delivery, the delivery employee performs a manual and visual inspection of the delivery vehicle
and ensures the GPS tracking system and active alarm are fully functional. If there are any issues with
the vehicle, especially the safety features, the vehicle is not used until the issue has been resolved. In
addition, delivery drivers enroll in an online driver education program which teaches them how to handle
potential hazards they may encounter on the job. Each driver is well informed on the following security
and use policies regarding the delivery of cannabis products. No employee may consume cannabis
goods while on-duty, whether delivering cannabis goods to consumers or while waiting for additional
delivery requests.
Preparing Orders
The Budtender or other employee charged with receiving and processing delivery orders through
Culture’s POS follow Culture delivery fulfillment procedures.
Products are scanned using the barcode tracking system. The employee confirms that all cannabis and
cannabis products to be delivered are labeled and placed in a resealable, tamper-evident, child-resistant
package and includes a unique identifier for the purposes of identifying and tracking cannabis and
cannabis products. All cannabis products to be delivered conform to the local and state regulations for
packaging of cannabis products. Employees ensure that all labels on the cannabis products conform to
the local and state regulations for labeling prior to exiting the facility. No product insufficiently packaged
or labeled is permitted to leave the facility and should be properly handled according to the facility waste
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page65 management protocols. No cannabis products that leave the facility intended for delivery are contained
within any packaging that may be attractive to children.
A delivery manifest is generated and printed for the delivery employee. The delivery employee is provided
with instructions for the order of deliveries, routes, and reminded of cash protocol by the manager on
duty.
Vehicle Product Storage
Only enclosed motor vehicles are utilized by Culture. No foot, bicycle, skateboard, drone, public or other
forms of transportation are utilized for delivery. In compliance with FMC 9-3310(a)(7), all of Culture’s
delivery vehicles will be unmarked with no indication that the vehicle is transporting cannabis or cannabis
products.
Neither cannabis product nor cash are visible from outside the
vehicle. The vehicle has permanently affixed lockboxes inside,
one to store cannabis product and the other to store cash. No
cash or product is left unattended in the vehicle unless it is
locked and the alarm active, and no cash or product is left in the
vehicle overnight. No portion of the enclosed box, container, or
cage, as defined in section 5417 of the BCC Regulations, is
comprised of any part of the body of the vehicle or trailer.
No more than $5,000 worth of cannabis product is in the vehicle
at any given time. The value of cannabis goods is determined using the
current retail price of all cannabis goods carried within the delivery vehicle
at any one time.
Order Procedures
The Manager verifies the delivery driver’s cash on hand. Products prepared
for delivery are loaded into the vehicle’s secure, fixed, storage container.
All loading of deliveries is done by the delivery driver and a security guard
in the approved loading area. No cash or cannabis goods are loaded into the delivery vehicle anywhere
but in the secure loading area. Both the delivery employee and the security guard ensure the two-way
communication system and GPS are in good working order. The manager ensures the vehicle navigation
system is in good working order and that the pre-set routes have been loaded into the system. The
delivery vehicle has adequate fuel to avoid unnecessary stops. A delivery employee cannot not leave
Culture’s premises with cannabis goods without at least one delivery order that has already been received
and processed. Delivery employees may not simultaneously deliver for more than one cannabis retailer.
Before leaving Culture’s premises, the delivery driver has a delivery inventory ledger of all the cannabis
goods in the vehicle. For each cannabis good, the delivery inventory ledger includes (table below):
Type of good
Brand of good
Retail value of each good
Track and trace identifier of each good
Weight, volume, or other accurate measure of each good
Following each customer delivery, the delivery inventory ledger is updated to reflect the current inventory
in possession of the delivery driver (i.e., in the vehicle).
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page66
Location Tracking
A permanent Global Positioning System (GPS) device is
affixed to each delivery vehicle and shall always remain
active during the delivery, so that Culture can track the
geographical location of the vehicle. The GPS device for
each vehicle is owned Culture and used for delivery
operations only. The GPS communication is transmitted to
the Culture security system so that a Manager, or security
personnel, may always track the driver’s location. The driver
does not deviate or make unplanned stops except in the
event of an emergency, for necessary rest, fuel, or vehicle
repair stops, or because road conditions make continued
use of the route unsafe, impossible, or impracticable. All
deliveries of cannabis goods are made in person; Culture does not use unmanned vehicles for purposes
of delivery. The GPS tracking system can always track the delivery employee and maintains a
documented history of all locations traveled to by the delivery employee while engaged in delivery. All
location history is maintained by the business for a period of no less than ninety (90) days and is stored
electronically and securely with Culture’s electronic data storage system. All records are made available
to state or local officials at any time.
Communication with Head of Security at Licensed Premises
Culture delivery employees uses vehicle-mounted, hands-free navigation system always and a blue-tooth
device to make calls and communicate with Culture security. The delivery employee does not use a hand-
held cell phone while driving and makes efforts to maintain the navigation routes. The delivery employee
carries a copy of Culture’s city and state retail licenses, the employee’s government-issued identification,
and an identification badge issued by Culture. Should a delivery driver need to make a stop, re-fuel the
vehicle, or deviate from the route, the manager or security guard is notified of all the pertinent details.
The delivery driver maintains a log that includes all stops from the time the driver leaves Culture’s
premises to the time the driver returns to Culture’s premises. The log also includes the reason for the
logged stop. The log is turned in to the manager upon the driver’s arrival back at the cannabis retailer.
Culture maintains the logs pursuant to its record-keeping policies.
Navigation
The delivery employee uses vehicle-mounted, hands-free navigation system at all times, and makes
efforts to maintain the navigation routes, except in the event of an emergency, for necessary rest, fuel,
vehicle repair stops, or because road conditions make continued use of the route unsafe, impossible, or
DATE DELIVERY
EMPLOYEE ID
PRODUCT
DESCRIPTION
PRODUCT
UID’s
BRAND WEIGHT VALUE
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page67 impracticable. Delivery employees do not use hand-held navigation devices and do not use their
personal cell phones while driving, to either communicate with Culture or to navigate. All navigation
devices will be GPS communicating with the Culture system so the manager can track the driver’s route
in real-time. Should there be unforeseen events, such as construction or road-blockages, the delivery
driver notifies Culture security or management of the anticipated change in route or stop to be made.
Breaks and Stops
The delivery driver maintains a log that includes all stops from the time the driver leaves Culture’s
premises to the time the driver returns to Culture’s premises (table below). The log also includes the
reason for the logged stop. The log is turned in to the Manager upon the driver’s arrival back at the
cannabis retailer. Culture maintains the logs pursuant to its record-keeping policies.
Delivery Request Receipt
The delivery request receipt includes (see below):
Name and address of Culture
First name and employee number of the delivery employee who delivered the order
First name and employee number of Culture employee who prepared the order for delivery
The first name of the customer and a retailer-assigned customer number for the person who
requested the delivery
Date and time the delivery request was made
Delivery address
A detailed description of all cannabis goods requested for delivery, which shall include the weight,
volume, or any other accurate measure of the amount of cannabis goods requested
The total amount paid for the delivery, including any taxes or fees, the cost of the cannabis goods,
and any other charges related to delivery
The date and time the delivery was made, and the handwritten or electronic signature of the
customer who received the delivery (only upon delivery of product to the customer)
The driver only physically delivers the cannabis product to the consumer that ordered the product and
manifests to the identity of the person and takes a photo of the front and back of the identification. Finally,
the consumer signs a copy of the delivery receipt. Culture may also choose to utilize handheld electronic
scanning devices to verify the validity of the consumer’s photo identification. A copy of the delivery receipt
is furnished to the consumer upon delivery and is automatically sent electronically to the TREEZ Track-
and-Trace system. A hard copy, if available, is maintained for record-keeping.
DATE EMPLOYEE ID
#
DELIVERY ID # LOCATION OF STOP REASON FOR STOP
Delivery Employee
First Name: _______________________
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page68
Delivery To Consumer
Prior to arriving at any physical delivery location, Culture must have received a delivery request from a
customer and provided the delivery request receipt to the driver electronically or in hard copy form.
Drivers first look for standard parking, either street parking or parking lot parking (if available) to keep the
vehicle from creating obstacles in the flow of traffic. However, the drivers do not park in reserved parking
spots or attempt to navigate narrow driveways or thoroughfares that could create congestion and
nuisance for residents. In the event parking is not possible or feasible, the driver parks in an area that
creates the least amount of congestion and obstacle for any traffic and does not park near blind curves
or hills. In addition, drivers cannot not use their horns to alert customers they have arrived and are quiet
and unobtrusive when walking through apartment common areas. Drivers do not walk across lawns or
landscape features, and try to remain on sidewalks, walkways, and compacted paths.
Once the delivery employee has arrived at the delivery location and legally parked as close to the address
as possible, the delivery employee notifies the manager that they will be stepping out of the vehicle to
make a delivery. Once the delivery employee is at the address, they verify the consumer’s identity by
checking a valid, unexpired California driver’s license, passport, or other acceptable form of government-
issued identification. The driver cross-references the delivery manifest to the identity of the person and
takes a photo of the front and back of the identification. Finally, the customer signs a copy of the delivery
receipt. A copy of the delivery receipt is given to the consumer, and a copy is maintained and sent
electronically to the Culture tracking system as well. All delivery receipts and identification verifications
are maintained with Culture records for no less than seven (7) years. Culture may also choose to utilize
Employee number: _______________________
Prepared by
First Name: _______________________
Employee Number: _______________________
Ordered by
Customer First Name: _______________________
Customer Number: _______________________
Delivery Request
Date: _______________________
Time: _______________________
Delivery Address _______________________
_______________________
CANNABIS
GOODS
UID Weight/
Volume
Number of Units Total Weight/
Volume
Cost per
Unit
Total
Cost
Cost of cannabis goods
Taxes
Fees
Delivery charges
TOTAL AMOUNT DUE
Date & Time Delivery Made: _______________________
Customer Signature: _______________________
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page69 handheld electronic scanning devices to verify the validity of the consumer’s photo identification,
electronic signatures, and an electronic record of all delivery sales.
If the delivery employee is accepting payments in cash from the consumer, the delivery employee
ensures that they are never carrying an abundance of cash on their person. The delivery employee only
removes a reasonable amount of cash from the vehicle cash safe to give change to the consumer for the
purchase. All cash is immediately stored in the vehicle’s safe.
Return to Cannabis retailer
In the event that a delivery employee that has completed a delivery does not have additional deliveries
scheduled, the employee will return to the Culture premise immediately upon completion of their route.
Additionally, if the driver does not have any delivery requests to be performed within a 30-minute period
of his/her last delivery, the driver returns to Culture premise and does not make any additional deliveries.
The employee informs a manager and Security Staff of their return to the cannabis retailer. Together with
the security personnel, the manager and delivery employee unlock the vehicle safe and remove any cash
to be deposited in the Culture store safe and the inventory track-and-trace records are updated as
appropriate that day. All delivery manifests and delivery receipts are handed over to the Inventory
manager for proper review and archiving. The manager reviews the receipts for any anomalies. Delivery
employees do not hang out in the delivery vehicles or loiter around the premises while waiting for their
next delivery run to commence.
Auditing
A copy of the delivery receipt given to the consumer is maintained and sent electronically to the cannabis
retailer tracking system. All delivery receipts and identification verifications are maintained with Culture
records for no less than seven (7) years. When a delivery driver returns to the cannabis retailer, all logs
and receipts are reviewed by the manager for accuracy and anomalies. Any issues will be addressed
immediately by the manager, and law enforcement is notified if any suspicious activity is suspected.
Just as a retail location may use “secret-shoppers” to get an undercover look at the quality of the sales
team, the cannabis retailer works with local law enforcement or hired personnel to set up “secret-
shoppers” for the delivery operations. This will give the cannabis retailer management team another
assurance that delivery employees are following all protocol to mitigate the possibility of theft or diversion
of cannabis products or cash.
Customer feedback is also an essential element of auditing the delivery services provided by Culture.
Culture sends confirmation of delivery notifications to all customers who placed orders for delivery.
Culture also utilizes feedback resources and customer surveys or questionnaires to get information on
the process and quality of the delivery employee’s service.
The Culture management team is responsible for closely monitoring the delivery routes and notifies law
enforcement immediately if any suspicious activity is suspected
Each employee is assigned a distinct number by Culture that will allow Culture to identify the employee
on documents or records using the number rather than the full name of the employee. Culture also
assigns customers a unique, distinct number that allows Culture to identify the customer in documents
or records using the number rather than the customer’s full name. Upon request from the Bureau, Culture
can identify the employee or customer associated with the unique, given number. The driver verifies the
consumer’s identity by checking a valid, unexpired California driver’s license, passport, or other
acceptable form of government-issued identification.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page70 1.6.7 PROJECT APPROVAL TIMELINE
In accordance with FMC 9-3305, prior to commencing operations, Culture will obtain all required city and
state licensing and approvals and provide the Chief of Police with satisfactory proof of the following:
A valid commercial cannabis business permit from the city;
A valid state license;
A valid Cannabis Conditional Use Permit;
The Culture facility and operational procedures are current and in compliance with all applicable
state and local laws; and
A Cannabis Business License Tax certificate.
Culture will obtain all building and planning permits required for any electrical, plumbing, construction, or
premises development activities that are needed to prepare and outfit the facility for retail cannabis
business activities. Below is a projected timeline in which the Culture team predicts based on previous
experiences with operationalizing a retail cannabis facility.
Assumptions to Calculate Projected Dates
Applications are due by December 5th, 2020.
Competitive Review and License Issuance will take approximately 4 months = complete by April
1st, 2021.
Issuance of Permits will take 1 month = complete by May 1st, 2021.
Design/Plan Review - Complete August 1st, 2021
Entitlement (CUP)
Drawing and other document prep: 2-3 weeks.
Plan check/Building/Fire/Police Department Review: 5-8 weeks (this heavily depends on the city).
Construction Documents
Survey and creation of as-builts: 2 weeks.
Plan preparation: 4 weeks.
Permitting: 8-12 week (this heavily depends on the city).
Signage Approval - Complete September 1st, 2021
A permit for all signage will be obtained and conform to the City Municipal Code.
Issuance of State License(s) - Complete September 1st, 2021
Culture obtains a Type-10 Store-Front Retail license for Medicinal and Adult-Use with the Bureau of
Cannabis Control. The current processing time to receive a Provisional State License is approximately
4-8 weeks from the time of issuance of a City license. A Provisional State License cannot be issued until
a valid City license has been issued.
Issuance of Land Use Permit - Complete October 1st, 2021
Culture anticipates it will take anywhere from 4-8 weeks to obtain a final approved Land Use Permit from
the City Planner.
Issuance of Building Permit - Complete November 1st, 2021
Culture anticipates it will take anywhere from 8-12 weeks to obtain all necessary building permits to
commence tenant improvements from the City.
Completion of Construction - Approximate January 1st, 2022
Culture anticipates project tenant improvements to take 4-12 weeks to complete.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page71 Issuance of Other Regulatory Permits - Complete January 15th, 2022
Pending final Health Department and Business Licensing inspections. Culture anticipates it will take
anywhere from 4-8 weeks from the time of a City-issued license/permit to obtain all other regulatory
permits to operate.
Opening Operations - Quarter 1 2022
If completion of construction is on schedule for January 2022, pending final City Health Department and
Building inspections, Culture projects commencing retail sales by January 15, 2022.
Section: Business Plan
Subsection: Day-to-Day Operational Requirements
[kuhl-cher] a particular form or stage of civilization Page72 DISTRICT 5 CULTURE STORE
2590 SOUTH MAPLE AVENUE
DBA ‘CULTURE CANNABIS CLUB’
COMMERCIAL CANNABIS RETAIL APPLICATION
CITY OF FRESNO
DECEMBER 2020
Section: Social Policy and Local Enterprise Plan
Subsection: Commitment to Living Wages
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page73 2 SOCIAL POLICY AND LOCAL ENTERPRISE PLAN
The Culture team understands that a company is only as good as its employees. To obtain and keep
high performing employees, a company must employ a diverse recruiting strategy, provide a competitive
wage, fair employment and advancement opportunities, and comprehensive training for all employees.
All of these factors have been considered in the development of the Social Policy and Local Enterprise
Plan.
2.1 COMMITMENT TO LIVING WAGES
Culture believes in creating growth and prosperity everywhere it goes. From its approach to Community
Development to providing long-lasting foundational support for its employees in the form of financial
stability, Culture believes in building its people up and sharing its successes with them. Because of this
foundational element of the company ethos, Culture will provide the City of Fresno with a significant job
generation source and its employees with working wages and benefits that exceed common industry
standards.
Culture employees will benefit from a minimum starting rate of per hour, 83% over the State’s
minimum wage of . As the company grows, so too will the employees; for every year that Culture
operates, the minimum employee starting rate will increase by approximately 3-4%, with entry level
employees hired at a rate of over per hour by Year 5, 100% over the State’s minimum wage.
The COVID-19 crisis has left the country reeling. Besides the innumerous issues arising daily, the issue
of unemployment is one that is felt everywhere now more than ever. Fresno County’s unemployment rate
jumped from 3.5% to 10.4% this year which has left many of its residents left looking for answers 2. Culture
pledges to be an active part of that answer. Based on the size of Culture’s selected location, anticipated
hiring is an estimated 30 employees which will generate nearly per year in earned pay for
Fresno City and County residents.
2.2 EMPLOYEE BENEFITS
Culture offers a fair compensation package. What does fair mean for Culture?
SUPERIOR.
Culture employees are business partners and family. It is only fair that they are treated as such!
Culture’s SUPERIOR employee benefits are to let all team members know that they are seen, heard, and
supported. Culture gives employees the same SUPERIOR benefits it believes every person deserves by
right; that is only fair.
401k
Health/Dental/Eye Insurance
Entry level wages 83% higher than minimum wage
Senior level wages 20% higher than comparable industries
2 https://www.bls.gov/eag/eag.ca_fresno_msa.htm
Section: Social Policy and Local Enterprise Plan
Subsection: Continuing Education and Employee Training
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page74 Annual Raises and Bonuses
Tuition Reimbursement Program
Employee Discounts
Paid/Sick Time Off
Vacation Time Accrual
Maternity Leave
Day Care Assistance
Paid Volunteer Hours
Culture Collection (a company fund that matches employee donations. The Collection is
disbursed to employees in times of need to cover time off or unforeseen expenses)
Culture Hiring Ethos. Culture is an employer of mindfulness, encouragement, and no judgement.
Culture relishes in the opportunity to uplift its employees and help them reach their real potential. Culture
of course pay a fair wage; but more importantly, it offers a business model that is scaling, and wants
nothing more than for its employees to spread their wings and be a part of that growth. All Culture
employees have an opportunity to take ownership of their position at Culture. For tenured employees,
Culture offers an employee PROFIT SHARE program. This incentive encourages longevity and growth
in the company, boosts moral to increase sales, and gives an increased sense of ownership. If the
company does well, everyone does well. Culture is not just an employer; it is a joint venture!
2.3 CONTINUING EDUCATION AND EMPLOYEE TRAINING
2.3.1 EMPLOYEE TRAINING
Culture has an extensive employee training program which is required before any employee can interact
with customers or patients. Culture has a 4-week program which includes classroom learning, printed
reference materials, situational role playing, and on-the-job training with a current employee. Culture has
many qualified employees that have signed offer letters who will bring their expertise to Culture and the
training programs. These employees, owners, and managers will be responsible in ensuring all current
training is accurate and up to date with recent changes in the laws, emerging research in the cannabis
field, changing legal status in state and federal courts, and other changes as they become relevant. The
employee training program will include lessons relevant to the purchaser education plan. The goal of
these lessons is to have properly informed employees who will abide by State laws, while serving the
public with accurate, current knowledge to pass on to purchasers. Some of the topics covered in the
employee training program that are relevant to purchaser education include:
Understanding how to dispense cannabis according to State laws
Educate customers about local/state/federal laws
Educate clients on legally transporting cannabis
Assist customers in making informed product selections
Give suggestions to patients on products and ingestion methods based on their needs
Identify product diversion threats
Understand the resources available to customers
NOTE: All employees are trained on how to make suggestions to medical cannabis patients while not
prescribing, recommending, or treating any specific illness or diagnosis. Culture’s employees are not
trained medical professionals, and as such, will always inform our customers that they may merely
suggest and inform, not diagnose, or prescribe commercial cannabis for any reason at any time. They
must inform all customers that they are not a qualified medical professional and they should seek the
advice of their doctor before beginning or continuing with any kind of a cannabis regime. Our employees
are tasked with providing accurate data to assist each customer make an informed decision for his/her
needs.
Section: Social Policy and Local Enterprise Plan
Subsection: Continuing Education and Employee Training
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page75 Once a decision has been made to hire a candidate, the employee must pass a background check and
drug test. The below checklist should be used to onboard a new employee.
Pass a background check.
Pass a drug test.
Fill out our liability waiver.
Complete the Employment Contract.
Fill out a W-4 and provide all necessary documentation.
Manager or HR will need to run E-Verify and take all appropriate bank information for direct
deposit and Paychex processing form.
A user profile in the payroll system will need to be created for the employee.
A user profile time and attendance system scheduling system credentials.
The employee will be informed of the policies regarding warnings, keys, and discipline.
The GM will review the uniform policy and provides two uniform shirts in appropriate size for
employee.
Owners Chris Francy and Devon Julian lead the regulatory compliance team. They train the Managers
and employees to understand all regulations as well. Culture ensures that it is always operating in a
manner compliant with all applicable state and local laws, policies, rules, and regulations. To conform,
Culture establishes robust Standard Operating Procedures for daily operations, and utilizes its team of
industry professionals in the fields of law, tax, finance, sales, marketing, and quality assurance. Through
its SOPs and a system of constant internal auditing, Culture can ensure legal compliance. Culture also
asks for constant feedback from its employees and customers because different eyes see different things.
When everyone is involved, Culture has the best chance of catching issues and resolving quickly.
All Standard Operating Procedures adopted by Culture conform to the following pieces of State
legislation, policy, and other directives:
Proposition 215 – Compassionate Use Act (1996)
Senate Bill 420 – Medical Marijuana Program Act (2004)
MCRSA – Medical Cannabis Regulation and Safety Act (2015)
Proposition 64 (2016) and the Control, Regulate and Tax Adult of Marijuana Act (AUMA)
California Uniform Controlled Substances Act
Senate Bill 94 (2017)
Any directives and issuances from Bureau of Cannabis Control (BCC), Department of Food &
Agriculture and State Department of Public Health.
All Standard Operating Procedures adopted by Culture conform to the City of Fresno Municipal Code,
legislation, policy, and other directives.
Interacting with Community Members near the Retail Store
Culture realizes that to be successful as an independent retailer, it needs to become part of the
community in which it serves. Its survival depends on the customers in the town and how our neighbors
and community perceive us. We aim to make our store and its employees’ part of the Fresno community
"family". Culture has a wealth of information to share about the products that we sell, and we are
committed to engaging our neighbors, community members near the retail store, by providing education
on who and what we are. We realize that the retailer who provides education today is the one who is
separating itself from the rest of the pack. We hope our actions show we care about the people and the
community where we live.
Illegal Sale to Minors
Culture is highly compliant with state laws refusing the sale of products to minors. Minors are not
allowed on Culture premises, even if accompanied by a parent or guardian. No person under 21 years of
Section: Social Policy and Local Enterprise Plan
Subsection: Continuing Education and Employee Training
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page76 age is allowed on Culture premises. Every entrance to Culture premises will be clearly and legibly posted
with the following notice: "ENTRY ONTO THESE PREMISES BY PERSONS UNDER 21 YEARS OF
AGE IS PROHIBITED BY LAW. VALID PHOTO ID REQUIRED." Each letter of the notice will be at least
two inches high and clearly visible. Culture does not employ any person who is not at least twenty-one
(21) years of age. In addition, security guards and store management closely monitor store personnel
and check that they comply with age and ID regulations.
Handling of Products
At Culture you will find unique a retail concept that utilizes touch screen technology that helps with
customer education, describes product types, and uses, brands and other information and ordering.
Culture Sales Floor is organized with NO PRODUCTS available for maximum security, and in turn has
NO theft or diversion of cannabis products. Culture instead places ONLY product packaging throughout
display cases and shelves.
We realize that most customers desire to evaluate raw flower offerings for their olfactory sensation and
potency. Culture has designed unique, beautiful, and practical Flower Display Tables for this experience
using tethered flower jars, fixed to the flower table, with a small sample of raw flower. Customers are
permitted, under the strict and constant supervision of Sales Associates and Security in the Sales Area,
to open the flower jars and smell the raw flower they wish to enjoy. Please refer to the Unique Technology
section of this application for a more detailed description of our product handling process.
Sales Associate Consultation Training
All employees are trained on how to make suggestions to medical cannabis patients while not prescribing,
recommending, or treating any specific illness or diagnosis. Culture’s employees are not trained medical
professionals, and as such, always inform our customers that they may merely suggest and inform, not
diagnose, or prescribe commercial cannabis for any reason at any time. They inform all customers that
they are not qualified medical professionals and they should seek the advice of their doctor before
beginning or continuing with any kind of cannabis regime. Our employees are tasked with providing
accurate data to assist each customer make an informed decision for his/her needs.
Loitering and Parking Lot Management
Our company prohibits loitering by persons outside the Facility both on the premises and within fifty feet
of the premises. Security guards patrolling the exterior of the premises periodically ensure that patrons
do not congregate around the building entrance obstructing public rights of way, neighboring business
entries, or neighboring properties. Security also ensures that parking lots do not become areas of
unnecessary congregation and that no cannabis is consumed in the parking lots of anywhere around the
exterior of the premises including nearby neighboring structures. Our goal is to spot small problems
and address them before they escalate. We increase parking lot vigilance during peak sales hours,
weekend, and holidays, as well as opening and closing hours when we are most vulnerable to robbery.
Designated Representative
Culture designates, at a minimum, one Designated Representative (“DR”) for each licensed dispensary.
The DR holds a dispensing organization METRC registration, issued by the BCC. The DR is either a
principal or full-time employee of Culture and manages day-to-day dispensary operations. Additional DRs
will be added to the roster as we hire Managers and other key day-to-day staff. A principal of Culture will
be tasked with notifying the Department at any point in time should Culture find itself without an active
DR due to death, incapacity, termination, or any other reason. The Culture principal charged with this
task ensures the proper steps are taken to name an interim DR.
The DR manages the staff and operations on a daily basis, with duties including but not limited to: opening
and closing the dispensary, delivery acceptance, oversight of other agents and employees,
recordkeeping, inventory control, training, audits, inspections, and assurance of regulatory compliance.
Section: Social Policy and Local Enterprise Plan
Subsection: Continuing Education and Employee Training
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page77 The DR has the following responsibilities, which will all be enclosed in an DR handbook that will be kept
readily available on-site for reference at all times.
Notify the Department of any change of information required to be reported to the Department.
Notify the Department of termination of any agent for diversion of product or theft of currency.
Annual renewal of employee card.
Collection of terminated employee card(s).
Termination
The DR is trained on the following terminable offenses, and will ensure all staff working at the Dispensary
are aware of the severity of these actions:
Submission of misleading, incorrect, false, or fraudulent information in the employment
application.
Violation of the rules of the BCC or the city.
Fraudulent use of the employee identification card.
Selling, distributing, transferring in any manner, or giving cannabis to any unauthorized person.
Theft of cannabis, currency, or anything else from the retail store.
Tampering with, falsifying, altering, modifying, or duplicating and DR identification card.
Tampering with, falsifying, altering, or modifying surveillance video footage, POS system, or the
State’s verification system.
Failure to notify the BCC of a lost or stolen DR identification card.
Failure to notify the BCC of a change in information within 5 days.
Conviction of a felony offense.
Dispensing to purchasers in amounts above the legal limits.
Delinquency in filing any required tax returns or paying any amounts owed to the State.
Annual Designated Representative Training Program
At a minimum, Culture ensures periodic DR training topics to cover:
Health & Safety: This topic addresses concerns of cannabis use, including the responsible use of
cannabis, its physical effects, recognizing signs of impairment, and appropriate responses in the event
of overconsumption. This topic will also train on the laws and regulations on driving while under the
influence.
Regulatory Compliance: This topic trains the agents on the state and local regulations that govern
dispensing organizations. Representatives will become familiar with different departments and agencies,
the oversight they provide, how to contact the different agencies in the case of incident or emergency,
and the rules set forth by each governing agency or department. Company agents will all be well versed
in the rules of the BCC and will repeatedly be tested on various aspects of compliance throughout their
employment with Culture. We will also cover auditing, inspections, and permitting inspections by state
and local licensing and enforcement authorities.
Limitations on Sale: This topic will cover all restrictions and limitations of sale, including but not limited
to, prohibition of sale to minors and purchasing and possession limits. Representatives will also
understand how to use their best judgement to deal with company customers and any issues that may
arise in the dispensary showroom during a transaction. Representatives will know when to enlist the help
of a manager or senior agent, security personal, or local police.
Maintenance of Records: This topic will cover acceptable forms of identification and how to verify
customer information, common verification mistakes, and BCC rules about the storage of customer
information, privacy issues, and HIPAA. It will cover the rules regarding recordkeeping and the form and
Section: Social Policy and Local Enterprise Plan
Subsection: Continuing Education and Employee Training
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page78 manner in which records are required to be kept. It will cover inventory recordkeeping, compliance with
inventory tracking system regulations, use of the inventory tracking system and Point-of-Sale system.
Quality Assurance: This topic will cover all items related to the safe keeping of products at the
dispensary. This includes the storage, proper rotation, labeling, and quarantine. We will cover different
product types and how they must be stored to for shelf-life. This includes temperatures, light, humidity,
and other environmental controls. Representatives will be well-trained in health and safety standards of
the industry, packaging, and labeling requirements, and how to check products delivered by transporters,
the manifests, and issue-spot packaging problems, incorrect labelling, or expired product. Waste
handling, management, disposal, and recalls will also be thoroughly covered as part of quality assurance.
Safety & Security: This topic includes physical security of the premises, interior and exterior, security,
as well as the security and safety of employees and customers. Representatives will be well-trained and
familiar with what to do in a variety of emergency situations, how to handle chemicals and hazardous
materials on the premises, egress, and panic systems, and who to contact in the case of each type of
emergency. Representatives will be well versed in the security and surveillance requirements of the BCC.
Employee Knowledge of Rules and Laws
Culture has developed a comprehensive plan for training employees on industry relevant rules and
regulations, to operate the dispensary in compliance, and be capable of educating customers and
designated caregivers about the medical and adult use of cannabis. Our training plan exists in addition
to the mandatory minimum requirements of the BCC.
Employee Training
It is the policy at Company that the better informed our employees are, the better they can answer
questions and teach our customers the value of the products we carry. To ensure all employees enter
the training on the same page, Company utilizes the following items to standardize training:
New Hire Training.
Formalized Staff Training.
One on One Training.
Self-Directed Training.
Peer to Peer Training.
Employees are tested on training content and must pass the test by their third attempt in order to remain
employed. All staff will also go through periodic refresher seminars, as well as new training on any policy
updates or changes in procedure.
In addition to training and periodic drills, all employees receive official company reference material,
written in plain English and presented in an easy-to-use outline format, explaining all our operational,
safety, and security policies and protocols.
Security and Safety Training
Security and emergency response training is only part of the comprehensive training required for all
employees. In developing our official safety and security policies, we consult with local law enforcement.
We also work with local police to develop effective ongoing employee training seminars and practices.
Especially in developing our policies and training procedures on crime prevention and security threat
response, we seek the involvement of local law enforcement. All emergency procedures will be rehearsed
in periodic drills.
Emergency Contact
Culture provides the City with the name, telephone number (both land line and mobile, if available) of an
on-site employee or owner to whom emergency notice can be provided at any hour of the day.
Section: Social Policy and Local Enterprise Plan
Subsection: Continuing Education and Employee Training
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page79 Employee Safety and Hygiene
Culture adheres to policies and procedures to help prevent contamination of any cannabis product. This
includes but is not limited to hand washing, employee training, use of facemasks/gloves, prohibiting
employees who are showing signs of illness, open wounds, sores, or skin infections from handling
cannabis, etc.
Daily Procedures
Culture has daily procedures to ensure clean and efficient operations. A monthly calendar will be
maintained that tracks all activities related to maintaining a safe and clean facility.
Workplace Safety and Accident Prevention
A Workplace Accident and Injury Reduction Program will be put in place to ensure the appropriate
controls are in place to maintain internal safety. A DR will be assigned with the responsibility for the
overall implementation and execution of the program. All DRs will be charged with maintaining safe
working conditions through the policy described below.
Emergency Management
Emergency situations and disasters can range from fires, robbery, injury, and severe weather, to security
breaches and vandalism. Company will have an emergency response team who will manage all aspects
of the given emergency. Initial emergency protocols are should always be followed first (security system
activated, 911 called, etc.). Once an emergency is identified, Culture will be responsible for
communication to leadership, employees, and the community. The responsibilities for emergency
communications are outlined below:
Launch immediately after an emergency is identified.
Provide a brief to senior management on the situation.
Identify and brief Company spokesperson of the situation.
Employee contacts will be stored in a single location and we will utilize a phone tree to cascade
down relevant information to employees.
Communicate situation information and procedural instructions to employees and other
stakeholders.
Communicate with employee families and the local community.
Continually adapt to changing events associated with the emergency.
Emergency Exit Protocol - In the event of an emergency, the building may require evacuation.
Situations requiring evacuation could be, but are not limited to the following:
Natural gas leak
Flammable liquid spill/and or release
Power line failure
Active Shooter/Hostage situation
Hazardous chemical spill/and or release
Flooding
Fire alarm
Building Evacuation - All building evacuations will occur when an alarm sounds and/or upon notification
by Company, Police Officer, or Fire Department personnel.
When the building evacuation alarm is activated during an emergency, leave by the nearest
marked exit and alert others to do the same
Elevators should never be used during an emergency evacuation situation
Assist persons with disabilities in exiting the building. Two or three individuals may carry the
persons with disabilities from the building if the persons with disabilities cannot negotiate the stairs
Section: Social Policy and Local Enterprise Plan
Subsection: Continuing Education and Employee Training
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page80 If persons with disabilities cannot be transported from the building without using an elevator –
assist person with disabilities to a safe area, notify emergency personnel immediately
Once outside, proceed to the designated gathering point. This should be a clear area that is at
least 500 feet or further, depending on the type of incident, away from the affected building. Stay
there. This designated area should be pre-determined by an office manager or supervisor
Keep streets, fire lanes, hydrant areas, and walkways clear for emergency vehicles and
personnel. Know your area assembly points
Immediately notify emergency personnel of any injured persons and individuals remaining, in the
affected building
Do not return to an evacuated building unless told to do so by emergency personnel
2.3.2 CONTINUING EDUCATION
Sowing the seeds of tomorrow, Culture is cognizant that the knowledge of the community depends on
the knowledge of its employees. For this reason, Culture awards education grants for cannabis or similar
industry training. Employees are chosen annually to receive these grants, along with the opportunity to
enroll in continuing education programs or apply the grant to their current University curriculum for
courses that directly or indirectly prepare them to thrive at Culture. Such courses may include topics like
economy, business management, accounting, marketing, health industry administration, or anything
specific to cannabis cultivation, procurement, supply chains, or mechanical processing.
Culture offers an extensive, continuous training for all employees and positions, as well as further
cannabis industry education opportunities as they arise and are relevant to each member’s advancement
within the company. We encourage all our team members to seek out additional opportunities to take
courses, attend seminars, take online web series or classes, and more, to deepen their knowledge and
skills in the cannabis industry. Culture will offer financial assistance, in the form of partial or complete
coverage of expenses for voluntary educational opportunities. For all company mandated education,
Culture will cover all expenses in full.
Some educational opportunities our Culture employees may partake
in include:
Oaksterdam University
THC University Online Training Courses
Cannabis Training University
Various cannabis events across Southern California
Culture hopes to partner with Fresno City College to start a cannabis training program.
Fresno City College is a public community college in Fresno. It is part of the State Center
Community College District within the California Community Colleges system. Culture will
help with year one startup costs and implementation to get it up and running. Culture will
additionally look to help the college connect with experts in the industry to ensure the
training program and content are the most relevant and up to date.
Section: Social Policy and Local Enterprise Plan
Subsection: Recruitment Plan and Social Policy
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page81 2.4 RECRUITMENT PLAN AND SOCIAL POLICY
Culture supports an inclusive environment in its hiring practices!
The results show a remarkably diverse workforce which includes all types of
diversity.
Culture’s current workforce profile includes:
Culture’s current management includes women, minority, and LGBTQ.
2.4.1 RECRUITMENT PLAN
Culture will work with a few different Fresno organizations to recruit employees that are both highly
qualified and who fall within the parameters that meet the Culture’s hiring plan. Examples of partners are
discussed below.
2.4.2 FRESNO ECONOMIC OPPORTUNITY COMMISSION
Fresno Economic Opportunity Commission offers a Workforce
Connection Young Adult Program that assists low-income youth
ages 14 through 24 out of school or attending high school services
that will keep currently enrolled students engaged in education, the
pursuit of high school graduation and becoming a positive
contributing member of society. It is the goal of the program to assist students with increasing their
academic competencies and preparing them to enter the world of work or higher education while also
helping the student to shape their own destiny. The program serves both in school and out of school
individuals and attempts to re-engage out of school individuals in high school to facilitate gaining their
high school diploma and entering advance training or unsubsidized employment.3
Culture's owner Barigye McCoy is working closely with Oliver Baines, the EOC, and the VAC (Valley
Apprenticeship Connections). Culture will donate to the VAC.
The VAC is a construction training program that targets the hardest to serve in our community (probation,
parole, unemployed, etc.). To date the program has graduated 389 students and put 307 of them to work.
We have one of, if not the best construction training program in the Valley. In speaking with the Assistant
Director Amailia Martinez, she mentioned that the program could use about a year to help
support specific initiatives. Listed below are the areas where the dollars would be committed;
Transportation- As you can imagine a number of our students have issues with transportation.
We would be able to help students pay for bus passes, car issues, etc...
Tools- When our students get hired in construction, all of them need tools before they start work.
A tool set runs about (depending on the craft).
Construction Clothes- Like the tools students need to work, there is also specific clothing (shoes,
pants, etc...)
Union Dues- When a student gets hired by one of the craft-table trades they must pay union dues
before they start work. The dues run from depending on the trade. 47% of our students
go into the craft-table trades.
3 https://fresnoeoc.org/workforce-connection-young-adult-program/
Section: Social Policy and Local Enterprise Plan
Subsection: Recruitment Plan and Social Policy
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page82 Mentor program- We are starting an Alumni Program where we have students that have
graduated from our program return and act as Mentors to the students that are currently enrolled.
We want to offer a small stipend to the Mentor.
2.4.3 UFCW8
As Culture has entered into a labor peace agreement
with the UFCW8, this is yet another channel that
Culture will utilize to recruit employees. Culture chose
to partner with the UFCW8 as they are experienced
in representing both employees and business owners
within the cannabis industry. The Union has taken
pride in the help it has provided to lead the development and stabilization of the emerging cannabis sector
through their innovative Cannabis Workers Rising campaign, which has existed since 2010.
2.4.4 WORKFORCE CONNECTION
Culture will further partner with Workforce Connection for recruiting employees.
Workforce Connection is funded and directed by the Fresno Regional Workforce
Development Board, which works on behalf of employers and job seekers
throughout Fresno County to promote and sustain the economic vitality of the region.
Workforce Connection works to prepare the people throughout the community for
careers in various industries that promote self-sufficiency, not just jobs to carry them
through to the next paycheck. They do this by providing opportunities that build the knowledge, skills,
and attitudes necessary to meet employer needs and be competitive in the workforce of today.
Workforce Connection offers what is referred to as “One-Stop Centers” where adults and dislocated
workers have access to education, training, and employment services, as well as referrals (when deemed
appropriate) to other services available through their network of partner agencies 4.
Culture does not discriminate in hiring or operating decisions. All managers and supervisors must comply
with all EEOC guidelines when managing staffing issues. No policy or procedure implemented by Culture
may lead to discrimination based on or conflict with laws regarding:
Race
Height or Weight
Credit Rating or Economic Status
Religious Affiliation or Beliefs
Citizenship
Marital Status, Number of Children
Gender
Arrest or Conviction unless in a sensitive
position
Security/Background Checks for Certain
Religious or Ethnic Groups
Disability
Pursuant to FMC 9-3309(i)(1), Culture will not employ any person who is not at least twenty-one (21)
years of age.
2.4.5 SOCIAL POLICY
Individuals affected by the WoD, those with low-income or criminal records, continue to struggle to gain
employment that provides for basic needs. Commercial cannabis is quickly becoming a lucrative and
global industry, while those that were damaged the most are being shut out from opportunities. This is
not the intent of legalization and not the will of the voters.
4 https://www.workforce-connection.com/adult-services/
Section: Social Policy and Local Enterprise Plan
Subsection: Recruitment Plan and Social Policy
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page83 Commitment: Culture prioritizes hiring Fresno residents, especially those residing in disadvantaged
communities and those with cannabis convictions.
Culture conducts at least one local hiring fair once awarded a permit
Culture requires that all employees participate in its Fresno community benefits activities
Employees have the advantage of upward mobility and to learn additional job skills within the
Culture company supply chain
Employees enrolled in a community college/university are eligible for company matching
education grants
Culture seeks partnerships with local Fresno organizations that teach financial literacy and
provide this resource to its employees.
Benefit: A workforce that is secure, inclusive, and offers cannabis employment opportunities to Fresno
low-income and cannabis conviction communities.
In compliance with FMC 9-3316(b)(1), Culture commits to developing a workforce of a minimum of one-
third (1/3) individuals who meet one or more of the following criteria:
1. Annual family income below 80% AMI;
2. Convicted for a cannabis related crime that could have been prosecuted as a misdemeanor or
citation under current State law;
3. Lived in a low to moderate income census tract in the city for a minimum of three (3) years;
4. Veteran; or
5. Former foster home youth who was in foster care as a minor.
6. Unemployed; or
7. Receiving public assistance.
Culture will maintain full records of each individual hired that meets this criterion and provide the City with
ongoing proof of compliance for this requirement.
Culture Convicted Program
Unfortunately, our society has suffered greatly from
the effects of marijuana related convictions.
Community Outreach Director Barigye McCoy’s
priority is to help raise up these individuals affected
by the War on Drugs. Barigye, with the help of social
equity consultant Edward Brown, will personally
spearhead the “Culture Convicted” program to hire
felons of marijuana convictions and aid in their
rehabilitation.
Culture does not turn its back on those experiencing hard times. Cultures strongly believes everyone
deserves a chance, and a second chance. In addition to seeking a partnership with the Fresno County
public defender’s office to expunge records, the Culture Convicted Program seeks out candidates who
are having difficulty getting back on their feet after a conviction. Culture hires, trains, and offers the
opportunity Culture offers to all people – a chance to live and thrive in the present.
Section: Social Policy and Local Enterprise Plan
Subsection: Recruitment Plan and Social Policy
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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Culture supports its men and women in uniform and would be honored to partner
with local veteran initiatives in any possible way. In support of our Veterans,
Culture will establish a Veterans Incubation Program to seek out and hire
Veterans who have completed their service and are seeking to offer their skills
and expand their boundaries in the community.
Low Income Hiring
Culture will further extend preference to those who currently have a household income that falls at or
below 80% of the Area Median Income. Based on Culture’s research and information published on the
Fannie Mae Area Median Income Lookup Tool 5, Culture will look for residents with an annual household
income at or below
Culture looks forward to bringing meaningful employment opportunities to Fresno residents who may
otherwise be overlooked, bringing to them opportunities to each wages that exceed living standards,
provide opportunity for personal growth and advancement, and provide them with the additional benefits
needed to maintain a sustainable and healthy lifestyle. Culture strongly believes that this is the perfect
foundation for developing a workforce that will not only contribute to the overall success of the company,
but also strengthen the community as a whole.
Culture will maintain full records of each individual hired that meets this criterion and provide the City with
ongoing proof of compliance for this requirement.
5 https://ami-lookup-tool.fanniemae.com/amilookuptool/
Section: Social Policy and Local Enterprise Plan
Subsection: Locally Managed Enterprise
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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The Culture team is proud to present to the City its current ownership structure and takes pride in its
commitment to establishing a locally managed enterprise. Culture is currently partially owned and
managed by longtime Fresno resident, Barigye McCoy. Barigye hold 49% ownership stake within the
company. Barigye will manage all local affairs and assist in the recruitment activities that aims to hire a
workforce comprised exclusively of Fresno residents. As mentioned above, the company will utilize the
expertise of local recruitment organizations to establish specific parameters that will enable the company
to meet the hiring goals set.
Culture Ownership Team
Name Role Fresno Resident Ownership Percentage
Barigye McCoy Government Affairs Local
Consultant Yes 49%
Chris Francy Chief Executive Officer No
20%
Devon Julian Chief Operating Officer No 20%
Julie Le Owner/Partner No 11%
Total Percentage Local Ownership 49%
Culture Future Management Team
Role Filled by Fresno Resident Percentage of
Management
General Manager Yes 20%
Assistant Manager Yes 20%
Sales Floor Manager Yes 20%
Product Procurement Yes 20%
Inventory Control Manager Yes 20%
Total Percentage Local Management 100%
Section: Social Policy and Local Enterprise Plan
Subsection: Employees, Title/Position, and Responsibilities
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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We anticipate hiring approximately 30 employees to work in the retail store and conduct delivery orders.
We aim to hire a majority of full-time employees and leave room for part-time employees that seek limited
hours. Part-time staff helps us pad shifts to adjust for peak sales periods (whether it be daily or
seasonally), and during promotional periods when we expect more traffic.
General Manager (“GM”) - Responsible for oversight of all operations, day-to-day decision
making, staffing, product selection, security oversight, etc.
Assistant Manager (“AM”) - Responsible to assist GM in day-to-day operations, if no GM is on
site, an AM shall always be present.
Sales Floor Manager – Responsible for the oversight/management of all Sales Associates and
the oversight of all cash and product reconciliation as it pertains to the Sales Floor.
Budtender - Responsible for Sales Floor procedures, direct sales to customers, and customer
education. Sales Associates are cross trained as Delivery Drivers.
Reception - Responsible for employee check-in, verifying identification, patient/customer file
management.
Product Procurement - Responsible for tracking sales performance and product selection based
on sales forecast, demand, and market trends.
Inventory Control Manager - Responsible for management of deliveries, storage of products,
inventory audits, quality control, and waste management.
Quality Assurance Specialist - Responsible for Quality Assurance and Quality Control
procedures and reports directly to the Inventory Manager. The QA manager is well versed in the
management of the TREEZ Track-and-Trace system and assists the Inventory Manager with
Inventory Reconciliation procedures.
Facility Coordinator/Dispatcher - The Facility Coordinator is responsible for communicating
with Distributors and/or other vendors who make deliveries to the facility. He/she works directly
with Security Staff and Receiving Specialist to ensure the safe and efficient coordination of
inbound shipments. The Coordinator is cross trained as a Dispatcher who is responsible for
coordinating customer Deliveries.
Security - A hired security firm will provide security guards that will work in shifts, rotate positions
from Reception Area, Sales Floor, security camera surveillance, delivery/delivery car oversight,
facility security, customer sales room flow.
Delivery Driver - Responsible to drive either company issued or personal, approved vehicles for
mobile deliveries to verified customers at legal locations. Delivery drivers are cross trained as
Sales Associates.
Again, Culture employees will benefit from a minimum starting rate of per hour, 83% over the State’s
minimum wage of hour. As the company grows, so too will the employees; for every year that Culture
operates, the minimum employee starting rate will increase by approximately 3-4%, with entry level
employees hired at a rate of over per hour by Year 5, 100% over the State’s minimum wage.
Position
Employee
s
Pay
Rate/Hr
Employee
s
Pay
Rate/Hr
Employee
s
Pay
Rate/Hr
Employee
s
Pay
Rate/Hr
Employee
s
Pay
Rate/Hr
Retail
Year 1 Year 2 Year 3 Year 4 Year 5
Section: Social Policy and Local Enterprise Plan
Subsection: Employees, Title/Position, and Responsibilities
[kuhl-cher] a particular form or stage of civilization
Page87 2.6.1 ORGANIZATIONAL CHART
Chris Francy -Chief Executive Officer
20% Owner
Inventory Control Manager
Product Procurement
Quality Assurance Specialist
Devon Julian -Chief Operating Officer
20% Owner
Security Guard
Receptionist
Julie Le
Director of Administration
11% Owner
General Manager
Assistant Manager
Sales Associate
Barigye McCoy
Director of Community Affairs and Govt Relations49% Owner
Facility Coordinator/Dispatcher
Delivery Driver
Section: Social Policy and Local Enterprise Plan
Subsection: Labor Peace Agreement
[kuhl-cher] a particular form or stage of civilization
Page88 2.7 LABOR PEACE AGREEMENT
Culture recognizes the importance of union labor, providing a living wage for our working men and women
in the Fresno community and is absolutely committed to utilizing union workers in its retail facility build-
out, as well as hiring local union employees with union wages and benefits in the operation of its retail
business on Maple Avenue.
2.7.1 L ABOR PEACE AGREEMENT
Section: Social Policy and Local Enterprise Plan
Subsection: Labor Peace Agreement
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Section: Social Policy and Local Enterprise Plan
Subsection: Labor Peace Agreement
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Section: Social Policy and Local Enterprise Plan
Subsection: Labor Peace Agreement
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Section: Social Policy and Local Enterprise Plan
Subsection: Workforce Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page92 2.8 WORKFORCE PLAN
The City of Fresno, the county seat, has an estimated 2020 population of 542,012
residents.6 There are approximately 166,758 households with the median
household income of $47,189 a year.7
It is estimated that the number of employed individuals in Fresno is approximately
61.4% with the largest local employers being Fresno City College, Fresno
County’s Sheriff’s Office, and Saint Agnes Medical Center. About 21.6% of
Fresno’s workforce has earned a bachelor’s degree or higher. According to the
California Employment Development Department (EDD), as of November 2020,
Fresno County had 408,700 of its residents employed and approximately 41,700 residents unemployed
and looking for work. This represents a local unemployment rate of 9.3%.
2.8.1 COMMITMENT OF A MINIMUM 30% LOCAL HIRING
As mentioned above, Culture will strive to hire a workforce comprised exclusively of employees from the
City of Fresno and will strive to give preference to qualified individuals who demonstrate a prior cannabis
related arrest, are low income or both. A focus on local employees provides Culture a great opportunity
to network within the city at large and build strong relationships with the community. The interview process
will include the vetting of potential employees. This vetting will be rigorous and will follow industry
standards to ensure that only the most qualified and morally upstanding candidates are selected for
employment.
The company is committed to hiring all (or substantially all) of its employees from local Fresno residents.
One of the greatest advantages of business in the economy of a city is to raise the employment level
locally. In addition, other members of the business community will benefit from the design, construction
and other vendor relationships required by the business. For example, Culture has secured a local
security firm to install and monitor security equipment within the facility as well as a local security firm to
provide on-site guard services.
On 11/19, Culture posted a job on ZipRecruiter to find local managers and sales associates. As of 11/30
- there were 98 Active Candidates. COO, Devon Julian is personally reviewing each applicant and is
providing preference to experienced Fresno residents. After reviewing the most qualified resumes, he
conducts a brief interview to determine if the employee meets the high standards to become a Culture
employee.
6 HTTP://DOF .CA.GOV/FORECASTING/DEMOGRAPHICS/ESTIMATES/E-1/
7 HTTPS://WWW.CENSUS.GOV/QUICKFACTS/FRESNOCITYCALIFORNIA
Section: Social Policy and Local Enterprise Plan
Subsection: Workforce Plan
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Section: Social Policy and Local Enterprise Plan
Subsection: Workforce Plan
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Culture, in additional to an educational reimbursement program (see employee benefits section) will offer
an extensive, continuous training program for all employees and positions, to further cannabis industry
education. This cannabis focused educational program will provide employees the opportunity to not only
improve their knowledge and skillset within current roles within the company, but also provide advance
knowledge and skillsets required to advance within the company. Culture will encourage all team
members to seek out additional opportunities to take courses, attend seminars, take online web series
or classes, and more, to deepen their knowledge and skills in the cannabis industry. Culture will fully fund
these educational opportunities upon enrollment, only requiring the employee to provide evidence of
completion to add to their personnel file.
Some educational opportunities employees may partake in
include:
Oaksterdam University
THC University Online Training Courses
Cannabis Training University
Various cannabis events across Southern California
Culture hopes to partner with Fresno City College to start a cannabis training program.
Fresno City College is a public community college in Fresno. It is part of the State Center
Community College District within the California Community Colleges system. Culture will
help with year one startup costs and implementation to get it up and running. Culture will
additionally look to help the college connect with experts in the industry to ensure the training program
and content are the most relevant and up to date.
Employees who show an interest in furthering their knowledge and education as it relates to the cannabis
industry will be allowed to participate in the program and will be given an opportunity to advance within
the company at the first available opportunity.
2.8.3 COMMITMENT TO PAYING LIVING WAGES
Culture employees will benefit from a minimum starting rate of per hour, 83% over the State’s
minimum wage of hour. As the company grows, so too will the employees; for every year that Culture
operates, the minimum employee starting rate will increase by approximately 3-4%, with entry level
employees hired at a rate of over per hour by Year 5, 100% over the State’s minimum wage.
Employee Pay Employee Pay Employee Pay Employee Pay Employee Pay
Retail
Year 1 Year 2 Year 3 Year 4 Year 5
Section: Social Policy and Local Enterprise Plan
Subsection: Social Equity Incubator Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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It is common knowledge that Proposition 64 created the legalization of adult-use commercial cannabis
activity in California which launched in 2018. It is not well-known that Prop 64’s additional purpose and
intent was also to, “reduce barriers to entry into the legal, regulated market”. This added language is an
acknowledgement by the State of California to reflect that many individuals, many of whom are black
and brown, were overwhelmingly targeted and suffered the greatest harm in the War on Drugs, and
therefore should have advantages and priorities to support their participation in the cannabis industry.
In 2018, Senator Bradford passed the California Cannabis Equity Act of 2018. This landmark legislation
authorized the State to provide technical assistance money to local equity programs. A local equity
program is a program that is adopted by a local jurisdiction that focuses on inclusion and support of
individuals and communities in California’s cannabis industry, who are linked to populations or
neighborhoods that were negatively or disproportionately impacted by cannabis criminalization.
Culture, a diverse cannabis company, recognizing the need to support cannabis equity efforts, has hired
one of the experts in the cannabis social equity field, Edward Brown.
Edward is responsible for much of San Francisco’s equity legislation and wrote a draft grant submission
that San Francisco used to receive more than $6 million dollars in state equity technical assistance
money.
Edward is excited for his partnership with Culture and looks to facilitate partnerships with the City of
Fresno, community leaders, and organizations to create a broad, inclusive, and thriving Fresno cannabis
industry.
2.9.1 E DWARD B ROWN – SOCIAL EQUITY CONSULTANT
In 2017, as a 1st year law student, Edward Brown joined Golden Gate University School of Law’s
Students for Sensible Drug Policy (SSDP), a grassroots student organization that advocates for drug law
reform. Edward quickly learned about the history of US drug laws and realized that California's
Proposition 64 was partially created to lower the barriers to entry for those damaged from the war on
drugs. Edward also learned that San Francisco (SF) was creating local programs to support the state
law, and this meant licensing opportunities for black and brown and low -income residents. The legacy
operators.
Edward, through SSDP, held a series of events to increase opportunities for victims of the War on Drugs
to participate in the cannabis industry, including a cannabis law consortium, criminal conviction
assistance, business plan tutorial, and a cannabis equity business session that included a women’s panel
of cannabis professionals.
Edward passions and efforts led to his accepting to work for a well-known cannabis law and political
consulting firm as a law clerk in 2018.
Because of the newly created state and local licensing regulations for cannabis, the firm's demand and
workload exploded. Edward was relied upon immediately to solve new regulatory issues.
Quickly, he became familiar with state and local licensing and was keen on how to apply the regulations
to newfound scenarios that the firm's supply chain found themselves in. Edward performed many client
functions, including consulting, regulatory- legal research, compliance review and scenario sessions, and
developing and submission of cannabis permit/license applications.
Section: Social Policy and Local Enterprise Plan
Subsection: Social Equity Incubator Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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they would allow him to dedicate pro-bono time and resources to equity applicants. They declined and
Edward left the firm.
After hearing of Edward's departure, a dispensary client of the firm immediately hired Edward privately
to assist with licensing and operational compliance. Edward was able to impress upon the owner to
provide resources for Equity Applicants and together, they provided support groups for women, veterans,
and Edward helped to create a discussion series for SF Equity Applicants to understand the realities of
operating a cannabis business and later a mentorship program for future operators. The owner also
agreed to purchase compliant cannabis products from Equity brands to give them a presence in the
industry. In 2019, Edward created the Original Equity Group, a social purpose corporation to provide
networking, education, and advocacy for disadvantaged cannabis equity applicants.
Based on the expansive experience and knowledge of both the Culture Team and Mr. Edward Brown,
Culture has developed the following areas of support that Culture and team will provide for its social
equity program. Culture is confident that this program will assist in the lowering of barriers for social equity
participants. It is important to note that this is just a starting point for Culture and the Social Equity
Incubator Plan and is likely to expand when additional needs are recognized by the community, social
equity consultant, or the company.
Cultures Social Equity Incubator Plan aims to sponsor, and mentor any Fresno approved Social Equity
Applicant. The comprehensive plan includes mentorship, equipment donation, dedicated shelf space,
legal assistance, financial services assistance, and any other technical assistance. The details are
outlined below.
2.9.2 MENTORSHIP AND TRAINING
Culture is committed to providing a minimum of 200 hours of on-site training on the following topics:
Securing real estate and navigating the CUP process.
Operating a compliant retail storefront.
Cash handling and inventory management.
Product sourcing, shipping manifests, and METRC.
Recruiting great employees and coaching for better performance.
P&L management, tax payments, and accounting.
Best practices in security and safety.
Culture is further committed to sharing information with Social Equity Applicants in regard to supporting
professionals. As Culture recognizes that beyond the personal experience and expertise of its ownership
team, Culture’s success can also be contributed to the talent of the professional consultants utilized in
the planning and execution of the facility’s most intricate processes.
2.9.3 EQUIPMENT DONATION
Culture’s founders are happy to assist a Social Equity Applicant with acquiring the materials required for
a proper retail buildout. This includes the following:
Sourcing recycled and/or materials for buildout costs.
Sourcing recycled and/or materials for packaging.
Identifying a licensed Contractor to execute the buildout at cost.
Section: Social Policy and Local Enterprise Plan
Subsection: Social Equity Incubator Plan
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With the help of Social Equity Consultant, Edward, Culture has committed to
partnering with Original Equity Group, dedicated to ensuring equity applicants
thrive in business and opportunities. Through the Equity Trade certification,
OEG will help the Culture team identify equity qualified partners to support
within the industry. Culture has committed to including a minimum of 4 OEG
approved brands on its shelves at any time for a minimum of 60 days. They
will get 4 specials a month sponsored by Culture, social media exposure on
these days, 1 social media takeover during 60 days, update of their marketing
collateral, flyer design for days for the specials, in store promotion on
promotional days, and 5 hours of marketing training. If a brand becomes permanent on Culture shelves
after 60 days, due to high demand, then Culture will make room for another brand. If it is not transitioned
to a permanent brand, then it will get another shot 12 months later.
Legal Assistance
Culture understand that access to competent legal counsel can be a barrier to entry within the Cannabis
Industry. Therefore, Culture is willing to dedicate in funds to a Fresno approved Social Equity
Applicant. Additionally, Culture will offer references to the company’s extensive legal network. The
funding and referral should get the Social Equity Applicant off the ground to lay a business framework
that is legally compliant and properly structured.
2.9.5 LEGAL ASSISTANCE
Culture understand that access to competent legal counsel can be a barrier to entry within the Cannabis
Industry. Therefore, Culture is willing to dedicate in funds to a Fresno approved Social Equity
Applicant. Additionally, Culture will offer references to the company’s extensive legal network. The
funding and referral should get the Social Equity Applicant off the ground to lay a business framework
that is legally compliant and properly structured.
2.9.6 FINANCIAL SERVICES ASSISTANCE
Culture recognizes that by the nature of a Social Equity Applicant, the individual does not have access
to capital. In order to help the City of Fresno implement Fresno’s Social Equity Program, Culture is willing
to help the Social Equity Applicant find access to capital to successfully launch that individual’s cannabis
business.
As seasoned operators within the cannabis industry and experience launching several retail facilities
throughout California, both Chris and Devon can offer any approved Social Equity Applicant
comprehensive training on project budgeting, planning, and identifying the proper team to launch the
project. This exercise is a common business planning activity and should identify how much capital the
applicant will require to start the business.
Once a capital figure is identified, Chris and Devon can help introduce the Social Equity to potential
financers for the project.
Financing a new business can be tricky. Because cannabis companies do not have access to traditional
business lending, funding a project is about identifying the proper capital partner. Sometimes capital
partners are willing to offer a loan. Sometimes this is in the form of company equity in exchange for
liquidity. Determining what path makes the most sense for the operator is a matter reviewing the fine print
and ensuring the agreement aligns with the goals of the project. Chris and Devon are more than happy
to help the Social Equity Applicant make these tough decisions to ensure he or she finds the best
available financing.
Section: Social Policy and Local Enterprise Plan
Subsection: Social Equity Incubator Plan
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It can be said that the Culture team is both excited and eager to participate in Fresno’s Social Equity
Program and be part of the solution to uplift an individual who may be disenfranchised or of low income.
The Culture team recognizes that the war on drugs has disproportionately impacted individuals of color.
In either scenario, with whomever the City of Fresno chooses to move through the Social Equity program,
Culture will be happy to participate and assist this person. It is important that the cannabis community
works closely together to enable one another’s success. Culture plans on being honest and legitimate
mentors to this individual and has done their best to articulate how they will assist a Social Equity
Applicant. Success will come from selecting the right person to go through the Fresno’s Social Equity
program to ensure that they are willing to receive this type of assistance.
Section: Social Policy and Local Enterprise Plan
Subsection: Social Equity Incubator Plan
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2590 SOUTH MAPLE AVENUE
DBA ‘CULTURE CANNABIS CLUB’
COMMERCIAL CANNABIS RETAIL APPLICATION
CITY OF FRESNO
DECEMBER 2020
Section: Neighborhood Compatibility Plan
Subsection: Addressing and Responding to Complaints
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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Culture is dedicated to integrating into the neighborhood as smoothly as possible. There are several ways
we approach neighborhood integration, and Culture is amenable to meet the desires and needs of our
community. Culture implements comprehensive policies with the objective of reducing the risk of creating
any nuisance while improving the surrounding community. The entire Culture team will take all
reasonable steps to discourage and correct objectionable conditions that constitute a nuisance in parking
areas, sidewalks, alleys and areas surrounding the premises during business hours if directly related to
the customer/visitors of the retail facility. For purposes of this subsection, “reasonable steps” includes
calling the police in a timely manner and requesting those engaging in nuisance activities to cease those
activities, unless personal safety would be threatened in making the request.
3.1 ADDRESSING AND RESPONDING TO COMPLAINTS
The Culture team values the Fresno community and as described above, will go to great lengths to ensure
the operations of its retail facility do not drive disruption to the neighboring members of the community.
While the Culture team has proactively worked to create mitigation strategies that address the various
elements of the business that could drive nuisance, Culture has created means for community members
to reach out and provide feedback and have concerns or questions addressed by a member of the team.
Culture will collect complaints either directly through the Community Relations Officer or through the
collection of concerns through the company’s complaint process.
3.1.1 COMMUNITY RELATIONS OFFICER
Culture will appoint a Community Relations Liaison/Emergency Contact that will take point on addressing
and responding to complaints associated with noise, light, odor, litter, vehicles, pedestrian traffic, and
emergency situations.
In accordance with FMC 9-3309(m)(1)(2), Culture will provide the name, telephone number, and email
address of a community relations contact to whom notice of problems associated with the business can
be provided. Culture will also provide the above information to all businesses and residences located
within one hundred (100) feet of the facility.
During Culture’s first year of operation, the owner, manager, and community relations representative from
the Culture facility will attend meetings with the City Manager or his/her designee(s), and other interested
parties as deemed appropriate by the City Manager or his/her designee(s), to discuss costs, benefits,
and other community issues arising as a result of implementation of commercial cannabis businesses.
After the first year of operation, the owner, manager, and community relations representative from the
Culture facility will meet with the City Manager or his/her designee(s) when and as requested by the City
Manager or his/her designee(s).
Culture Community Relations Officer Designee
Name: Barigye McCoy
Phone Number: (
Email: barigye@culturecannabisclub.com
Changes to Designee
Culture will report any change in their community relations designee to the city within ten calendar days
of any such change. This information will further be distributed to neighboring businesses as well. Culture
truly sees this as means to get to know the neighbors and establish transparent, healthy working
relationships.
Section: Neighborhood Compatibility Plan
Subsection: Addressing and Responding to Complaints
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Culture will make every good faith effort to encourage neighborhood residents to call this person to solve
problems, if any, before any calls or complaints are made to the City.
The comprehensive responsibilities include:
Build, develop, and retain strong relationships with Culture's business neighbors and clients.
Public Relations including creating, managing, and promoting Culture within the community.
Formulate strategic marketing initiatives to increase brand recognition and equity within the
region.
Identify, develop, and execute communication strategies.
Present educational materials for internal staff and any public audiences.
Resolve sensitive inquiries and/or complaints from internal staff, neighbors, and other persons
within the community.
Establish and maintain cooperative relationships with representatives of the community,
participants, and public advocacy groups.
Attend relevant meetings and events within the region as needed and/or required.
Identify potential areas for growth.
While Culture works tirelessly to mitigate any adverse impact on the community, our neighbors have an
outlet to voice any questions or concerns that may arise. A complaint form is available on-site and, on
our website, so people can voice their concerns and rest assured Culture will handle concerns
appropriately. See below an example of the company complaint form. All complaints will be kept on file
and made available to the City for review upon request.
All complaints will be reviewed personally by the Community Relations Officer and shared with the
ownership team. Complaints will be reviewed on a daily basis and the Community Relations Officer will
be responsible for responding to complainants within 24 hours of receiving the complaint. Every
reasonable effort will be made to provide the complainant with the desired resolution and based on the
type of complaint, standard operating procedures and policies will be updated to ensure the solution is
adopted long term to prevent further nuisance.
On a weekly basis, the entire Culture team will come together to discuss and review all complaints
received. The Culture team believes that transparency within the organization is the best practice to
ensure that behaviors and activities that drive disruption are openly discussed with all team members as
a strategy to avoid future issues. The City can review the Culture Complaint Form below.
Culture will maintain records of all complaints and resolutions implemented as part of their recordkeeping
policy. Culture will be happy to share these with the City upon request.
Section: Neighborhood Compatibility Plan
Subsection: Addressing and Responding to Complaints
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page102
Culture Cannabis Club Complaint Intake Form
Name: ___________________________________________________________________
Phone: __________________________________________________________________
Email: ___________________________________________________________________
Address: ________________________________________________________________
Date of Occurrence: _______________________________________________________
Location of Occurrence: ___________________________________________________
Witness Contact Information: _______________________________________________
Employee Name (if present or informed): _____________________________________
Nature of Incident: ________________________________________________________
_________________________________________________________________________
Desired Resolution:_______________________________________________________
_________________________________________________________________________
FOR INTERNAL USE ONLY
Manager Review: _________________________________________________________
Date Reviewed: ___________________________________________________________
Complainant Contacted: ____________________________________________________
How: ____________________________When:___________________________________
Action Taken for Resolution: _______________________________________________
_________________________________________________________________________
Authorities Notified: _______________________________________________________
Follow Up Required: _______________________________________________________
_________________________________________________________________________
Section: Neighborhood Compatibility Plan
Subsection: Nuisance Avoidance Policies
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page103 3.2 NUISANCE AVOIDANCE POLICIES
The premises will not be maintained in a manner that causes a public or private nuisance. Litter will be
removed daily from the premises, including adjacent public sidewalks and all parking lots under the
control of Culture; these areas will be swept or cleaned, either mechanically or manually, on a weekly
basis to control debris; upkeep and operating characteristics will be compatible with abutting properties
and the surrounding neighborhood.
The Culture team will ensure that any required tenant improvements are made keeping in mind the
disturbance extended construction, dust, rubbish, and construction vehicles may cause. Most of the
building improvements will occur internally, avoiding sidewalk traffic interruptions, parking lot interruption,
eyesores, noise, pollution, and unwanted vagrancy. Pursuant to FMC 9-3309(n), Culture will continually
maintain the premises and its infrastructure so that it is visually attractive and not dangerous to the health,
safety and general welfare of employees, patrons, surrounding properties, and the general public.
In accordance with the location requirements outlined by FMC 9-3307(c), Culture’s facility is not located
within 800 feet of any sensitive land use or activity such as schools, child day care facility, or youth
community centers.
3.2.1 PROTOCOLS FOR MITIGATING NOISE
If excessive or above normal onsite noise is detected by management, Culture implements certain
protocols as discussed below.
Culture will take the following steps any time it receives a noise complaint:
Investigate and determine the likely source of the noise.
Access the effectiveness of available on-site management practices to resolve the noise event
and immediately take steps to reduce the noise.
Determine if the noise traveled off-site by surveying the site perimeter and noting noise from the
building; follow-up with neighbors, as necessary.
Record the event for further investigation and operational review.
No Heavy Machinery. The facility will not be operating any heavy commercial or industrial machinery
that generates an excessive amount of audible noise, and any equipment used will not generate noise
detectable outside the walls of the building.
No Loitering. Culture also has a strict "no loitering" policy, which is enforced by employees and the
security guard, helping to mitigate noise from being generated in the parking lot. This policy includes a
maximum of ninety (30) minutes of parking for each parking space and no overnight parking.
Record Keeping. Any time Culture receives a noise complaint, a management-level employee records
the information relative to the event.
Noise Caused by Customer. If problematic noise is caused by persons on-site, the security guard
approaches the person(s) and requests for the noise to be abated; if the person(s) refuse, the security
guard shall request for the person(s) to remove themselves from the retail store. If the person remains
noisy and disruptive and refuses to vacate the retail store, then the security guard shall follow protocols
for mitigation of unruly persons (including alerting the local Police Department if necessary).
Section: Neighborhood Compatibility Plan
Subsection: Nuisance Avoidance Policies
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page104 3.2.2 ENVIRONMENTAL IMPACT MITIGATION
Culture anticipates energy generation for the retail store will be minimal, like any other retail store of
comparable size that has display cases to showcase products, standard retail store lighting, and a storage
warehouse. Culture will not cultivate or manufacturing at its retail store. No heavy machinery will be
utilized, agricultural grow lights, or industrial processes will be conducted. There will not be heavy water
usage, such as that for an agricultural operation, and our waste and waste-water runoff will be minimal.
Culture is committed to implementing sustainable practices, renewable energy, and water-efficient
buildings. Culture considers itself to be an environmentally conscious business, and we are committed
to considering and identifying all avenues and initiatives to be as ‘Green’ as possible. Culture implements
a range of energy-saving measures at the facility designed to reduce, reuse, and recycle, including:
Energy-efficient lighting on the interior and exterior of the building.
Water-saving devices for all tap faucets and facilities.
Use of recycled building materials (where possible) to reduce the carbon footprint of the facility.
Full recycling of any secondary packaging materials.
The business has no environmental impacts or adverse effects on the surrounding area. No odor is
emitted from the premises, and to be safe, we install an odor mitigation system to ensure any potential
odor generated is eliminated. The facility has minimal or no impact whatsoever on sewage, drainage,
solid waste disposal, energy, roads, or public transportation.
Ventilation and Odor Control. In accordance with the procedures set forth in this section, Culture
ensures the following:
Storage areas have balanced ventilation systems.
The Retail Manager ensures the regular maintenance of odor control equipment, including regular
cleanings and filter replacements as often as required.
Odor control equipment employ activated carbon filtration and is serviced according to ions.
Environmental Control Records. All environmental control adjustments and maintenance records are
recorded in Culture’s records and maintained for a period of seven (7) years in accordance with applicable
state law.
3.2.3 ENERGY-EFFICENT VEHICLES
Culture conducts retail delivery to end consumers, and we utilize Hybrid vehicles to reduce fuel
consumption and carbon emissions.
3.2.4 BIKE RACKS
Culture installs bike racks to encourage the use of alternative transportation for our customers arriving
locally.
3.2.5 AIR EMISSIONS
Culture is cognizant of the fact that procuring products locally dramatically reduces our carbon footprint.
Culture considers who and where to source our products from based on environmentally friendly
operations and proximity to avoid unnecessary transportation expense, pollution, and burden on the
environment.
Section: Neighborhood Compatibility Plan
Subsection: Nuisance Avoidance Policies
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page105 3.2.6 3.2 MANAGMENT TO AVOID BECOMING A NUISANCE
Since Culture Community leaders are always out and about building relationships, they play a vital role
in facility management within the neighborhood. Culture might not know there is a potential issue unless
people talk about it; the Community Outreach team are delightful individuals that talk, listen, and act.
Culture posts a phone number on the store-front entrance, to reach a representative 24/7; however, the
Culture team gets to you first. Culture aims to never have anyone come in with a problem, because its
Outreach team has proactively identified and addressed all issues.
Maintain a clean facility in good repair.
Ensuring customers, vendors, and employees behave appropriately when at the facility.
Excluding customers who break the rules or divert or attempt to divert cannabis products.
Providing a timely response to community concerns.
Remove litter on and in front of the premises, and, if necessary, on public sidewalks within 100
feet of the twice per operating day, within a minimum of four-hour intervals.
3.2.7 SECURITY
Section: Neighborhood Compatibility Plan
Subsection: Odor Mitigation Practices
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page106 3.3 ODOR MITIGATION PRACTICES
Culture has designed the following odor abatement plan, which includes the incorporation of the best
available odor control technology and devices in the overall design of the facility to prevent nuisance
odors from being detected off-site pursuant to FMC 9-3307(d)(4). The system prevents cannabis odor,
which is distinctive to the operations, from being detected in any neighboring suites, common areas,
sidewalks, outside areas, adjacent lots, or anywhere outside of the operation. In addition to the following
hardware and operations plan, all products provided will be in a sealed childproof container, and the “no
on-site consumption” rules will be enforced by employees and security on and around the premises.
3.4 POTENTIAL SOURCES OF ODOR
Culture intends to operate a cannabis retail dispensary which will offer cannabis and cannabis infused
products. It is the intent of Culture to maintain all product in sealed, smell proof packaging. Culture does
not intend to cultivate or process cannabis products, and pursuant to 16 CCR § 5412, all packages that
arrive to the facility will arrive in sealed retail packaging, which should minimize cannabis odor within or
around the facility. However, Culture understands that cannabis products naturally have a unique aroma
that some may find offensive. The Culture team has identified potential sources of odor to ensure that its
odor abatement plan will be effective in mitigating odors related to its operation.
The following is a list/analysis of potential sources of odor within/near the facility:
Improperly packaged cannabis goods
Improperly stored cannabis goods
Consumption of cannabis onsite
The premature opening of packaged cannabis products by customers while still on the premises
Culture has taken extensive steps in establishing its operating procedures to eliminate the possibility of
the potential nuisances described above.
3.5 ODOR CONTROL DEVICES AND TECHNIQUES
Pursuant to FMC 9-3309(j), Culture will install and maintain the following equipment, or any other
equipment which the Planning and Development Director or his/her designee(s) determine is a more
effective method or technology:
An exhaust air filtration system with odor control that prevents internal odors and pollen from
being emitted externally;
An air system that creates negative air pressure between the premises' interior and exterior, so
that the odors generated inside the premises are not detectable outside the premises.
Section: Neighborhood Compatibility Plan
Subsection: Odor Control Devices and Techniques
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page107 3.5.1 EQUIPMENT
Equipment technical data is included in the product inserts attached for industry-standard Can Filter’s
line of Australian granulated activated carbon. This system is a proven method to eliminate volatile
organic compounds, pollutants, gasses, and odors from the air, and is utilized by many cannabis
operators in the industry. Combined with a Can-Filter brand, “whisper quiet, adjustable speed can fan,”
the air is recirculated throughout the areas containing cannabis products and near entrance and exit
doors to prevent odors from escaping the facility. The activated carbon literally traps and absorbs the
carbon-based contaminants in the air.
3.5.2 CFM AIR CHANGE OVER CALCULATIONS
We have calculated air change over calculations based on the total volume of each section of the building.
The air change over calculations provides a complete change-over of the air every 3.8 to 19 minutes.
3.5.3 INSTALLATION
The Culture proposed facility floor plan with an anticipated odor abatement system layout is attached
below. The system is installed by a professional contractor who will test the system to ensure functionality
and that all stated air change over rates and cubic feet per minute rates are being achieved. In the
customer areas such as the sales floor and the reception area, the system is secured in the drop ceiling
or on the wall and shielded from view using building materials that match the rest of the interior. In the
storage room, the system is in the drop ceiling or affixed to the wall in the city Building Department’s
direction.
Culture runs the odor abatement system in the reception and sales floor during business hours with and
additional hour before and after to ensure all air in the rooms have been changed over several times. All
product remains in the secure storage room when the business is closed in sealed cabinets with the odor
abatement hardware running 24 hours a day 7 days a week.
3.5.4 NEIGHBORHOOD COMPLAINT AND COMMUNICATION PLAN
Culture is available to is neighbors. A phone number and email address are available for anyone to
contact our management team with any concerns or complaints about the operations, including cannabis
odor. These reports are anonymous, and the management team responds promptly to these reports and
adjusts the filtration system to mitigate any odor issues.
Room Area 663 FT2
Height 10.5 FT CFM Proposed 400 CFM
Room Volume 6961.5 FT3 Complete Room Change Over Every: 17.4 Minutes
Room Area 149 FT2
Height 10.5 FT CFM Proposed 271 CFM
Room Volume 1564.5 FT3 Complete Room Change Over Every: 5.8 Minutes
Room Area 170 FT2
Height 10.5 FT CFM Proposed 271 CFM
Room Volume 1785 FT3 Complete Room Change Over Every: 6.6 Minutes
Air Changes Retail Floor
Air Changes Storage
Air Changes Reception
Section: Neighborhood Compatibility Plan
Subsection: Staff Odor Training and System Maintenance
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page108 3.5.5 EQUIPMENT SPECIFICATIONS
3.6 STAFF ODOR TRAINING AND SYSTEM MAINTENANCE
At the start of each business day, a Culture employee verifies that all odor abatement equipment is
functioning properly and checks for odor at designated areas outside of the facility such as walkways,
breezeways, parking lots, front and back portions of the buildings, near entrances and exits, and all
shared interior and exterior areas.
Culture creates and maintains a maintenance schedule with an HVAC specialist who will replace the
activated carbon filters at manufacturer recommended intervals, maintain the fans, clean all intake and
exhaust grates, check all timers/switches, and ensure the system is functioning as described in this plan.
3.7 WASTE MANAGEMENT PLAN
While it is the intent of Culture to achieve a Zero
Waste operation, Culture wants to ensure that
Culture is in compliance with all local, County, State,
and Federal requirements for solid waste and
hazardous waste disposal. Culture has crafted a
Waste Management Plan that accounts for these
rules as well as drive the behaviors that will help the company work
toward a Zero Waste goal. Culture will welcome the County of
Fresno Environmental Health Division or City Manager to inspect
the facility at any time during business hours to ensure compliance.
Section: Neighborhood Compatibility Plan
Subsection: Waste Management Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page109 For the purposes of our Waste Management Plan, waste is divided into the following categories:
• Solid Waste
• Recycling
• Organic Waste
• Electronic Waste
• Compostable Cannabis Waste
• Non-Compostable Cannabis Waste
It is the company’s goal to not only understand the importance of the various types of waste, but to
properly implement sorting procedures to ensure that each type of waste is properly disposed of. Each
type of waste will have a designated bin that is properly labeled to ensure employee compliance. Culture
will utilize a sorting system with customer education signs to ensure all waste is responsibly managed.
3.7.1 SINGLE USE CARRYOUT BAG
Culture utilizes discrete exit bags which do not contain
any graphics, images or other materials denoting the
merchandise could potentially be cannabis materials.
3.7.2 SOLID WASTE MANAGEMENT
For waste
that is not
cannabis
waste,
Culture
will
engage the franchise exclusively used for collecting and
hauling commercial solid waste and recycling material in the City of Fresno, Mid Valley Disposal.
Mid Valley Disposal has become one of the greenest companies in the Central Valley. Beyond solid
waste management, the Culture team will work directly with Mid Valley Disposal for all recycling, organic
waste, and electronic waste disposal.
3.7.3 RECYCLING
In alignment with the City’s recycling efforts, Culture will implement a recycling program. Recycling bins
will be located throughout the facility to ensure that employees and patrons have easy access to recycle
items such as newspaper, cardboard, aluminum cans, and bottles. Culture has reviewed each recyclable
item to identify the proper strategy to recycle these items. Culture will engage Mid Valley Disposal for the
collection of the company’s recyclables.
3.7.4 ORGANIC WASTE
Section: Neighborhood Compatibility Plan
Subsection: Waste Management Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page110 California requires mandatory organics
recycling and business who generate more
than 2 cubic yards per week to recycle organic
waste. While Culture does not expect to
generate more than 2 cubic yards of solid waste
per week, Culture understands their obligation
to participate in this program. Mid Valley
Disposal recently implemented a full organics
program for disposal of all green waste and
organics that Culture will implement within the
facility.
Culture does not anticipate that the company
will generate much Organic Waste. The
company’s organic waste would be limited to
food items during an employee’s break.
Additionally, there is a chance that expired
edibles would generate organic waste that is
compostable. In the process below, Culture has
developed a process to render this waste
unusable. It is our hope that Mid Valley
Disposal will accept the facility’s compostable
cannabis waste.
3.7.5 ELECTRONIC WASTE
All Electronic Waste will be sorted and disposed of properly. As part of the many services
offered through Mid Valley Disposal, upon special request, they will collect electronic
waste. The Culture will engage Mid Valley Disposal when needed to collect this type of
waste to further do their part in the diversion of waste. This includes monitors, televisions,
CRTs, computers, thumb-drives, cameras, or any other electronic devices.
3.7.6 CONSTRUCTION WASTE AND DEBRIS
As Culture does plan on retrofitting an existing structure for the development of the state of the art facility
being promised to the City of Fresno, this is likely to generate construction and demolition debris.
Although this type of waste is often overlooked in a company’s waste
management plan, Culture, often construction and demolition
projects are an incredibly large percent of the waste stream of any
city. The Cal Green Code requires any construction and demolition
project to meet a 65% diversion rate, therefore, the Culture will
further engage with Mid Valley Disposal for participation in their
construction and demolition debris recycling program.
It is the hope of Culture to divert as much waste as possible and promotes a culture within its facility that
drives employees, consumers, and daily operations to consider the three “R” of sustainability.
3.7.7 EMPLOYEE EDUCATION
Section: Neighborhood Compatibility Plan
Subsection: Waste Management Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page111 In order to encourage employee compliance, Culture will post this
educational poster in the company breakroom. The Store Manager
will be responsible for enforcing compliance.
3.7.8 CANNABIS WASTE
In the event that Mid Valley
Disposal will not accept our
cannabis compostable waste,
Culture has identified Ecowaste to
haul away any and all cannabis waste. This company has been
operating since 2016 and offers a legally compliant solution to
hauling cannabis waste and is committed to operating within the rules
set forth by 16 CCR § 5055.
Destruction of Product
If any of Culture’s cannabis product becomes contaminated, recalled,
expired, or otherwise rendered unusable, Culture will dispose of the
cannabis or cannabis product. Culture’s Track and Trace Manager will always be present and oversee
any destruction of product and ensure that it is properly recorded. Additionally, Culture asserts that
cannabis waste will never be sold for any reason.
Green Cycler Composter
Culture will use a composter to render cannabis unusable. This product is a small appliance that chops
up compostable items into an odor-free container. It is capable of shredding plant-based items, including
cannabis. The Green Cycler has a specialized ventilation system that optimizes air flow to neutralize odor
causing bacteria.
Process to Render Waste Unusable – Compostable
Culture has prepared the following process to render waste unusable. This will occur on a weekly basis
and be conducted by the Inventory Control Manager while under video surveillance.
1 Identify products in the quarantine area ready for disposal.
2 Sort Compostable and Non-Compostable Waste.
3 Remove Compostable Waste from packaging.
4 The Inventory Control Manager will weigh the product and generate an inventory record in the
inventory management system and METRC.
5 The marijuana is emptied into the Green Cycler and mixed with the following:
a. Food waste,
b. Yard waste, or
c. Vegetable based grease or oils
6 The Inventory Control Manager will pour an equal amount of Vegetable Oil into the Green Cycler.
a. For instance, if 1 ounce of marijuana is being rendered unusable, 1 ounce of Vegetable
Oil will be mixed into the container.
7 Using the lever on the Green Cycler, the Inventory Control Manager will destroy the compostable
cannabis waste.
8 The Inventory Control Manager will repeat this process until all quarantined items are rendered
unusable.
9 Upon completion, the Inventory Control Manager will empty the container in a biodegradable bag.
10 This bag will be placed inside the Waste Receptacle Labeled “Compostable Mixed Waste”.
Section: Neighborhood Compatibility Plan
Subsection: Waste Management Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page112 11 A permitted waste company will be contacted to pick-up the waste for transport to a compost or
anaerobic digester facility.
Process to Render Waste Unusable –Non-Compostable
1 Identify products in the quarantine area ready for disposal.
2 Sort Compostable and Non-compostable Waste.
3 Remove Non-compostable Waste from packaging.
4 The Inventory Control Manager will weigh the product and generate an inventory record in the
inventory management system and METRC.
5 The Non-compostable Waste is emptied into the Green Cycler.
6 Using the lever on the Green Cycler, the Inventory Control Manager will destroy the Non-
compostable Cannabis Waste.
7 The Inventory Control Manager will repeat this process until all quarantined items are rendered
unusable.
8 The Inventory Control Manager will take shredded paper from the office and mix that with the
Non-compostable Cannabis Waste.
9 Upon completion, the combined waste will be placed into a biodegradable bag.
10 This bag will be placed inside the Waste Receptacle Labeled “Non-Compostable Cannabis
Waste”.
11 A permitted waste company will be contacted to pick-up the waste for transport to a landfill or
incinerator.
3.7.9 DESTRUCTION OF PRODUCT
If any of Culture’s cannabis product becomes contaminated, recalled, expired, or otherwise rendered
unusable, Culture will dispose of the cannabis or cannabis product. The Track and Trace Manager will
always be present and oversee any destruction of product and ensure that it is properly recorded.
Additionally, Culture asserts that cannabis waste will never be sold for any reason.
3.7.10 GREEN CYCLER COMPOSTER
Culture will use a composter to render cannabis unusable. This product is a small appliance that chops
up compostable items into an odor-free container. It is capable of shredding plant-based items, including
cannabis. The Green Cycler has a specialized ventilation system that optimizes air flow to neutralize odor
causing bacteria.
3.7.11 PROCESS TO RENDER WASTE UNUSABLE – COMPOSTABLE
The Culture team has prepared the following process to render waste unusable. This will occur on a
weekly basis and be conducted by the Inventory Control Manager while under video surveillance.
Identify products in the quarantine area ready for disposal.
Sort Compostable and Non-Compostable Waste.
Remove Compostable Waste from packaging.
The Inventory Control Manager will weigh the product and generate an inventory record in the
inventory management system and METRC.
The marijuana is emptied into the Green Cycler and mixed with the following:
o Food waste,
o Yard waste, or
o Vegetable based grease or oils
The Inventory Control Manager will pour an equal amount of Vegetable Oil into the Green
Cycler.
Section: Neighborhood Compatibility Plan
Subsection: Waste Management Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page113 For instance, if 1 ounce of marijuana is being rendered unusable, 1 ounce of Vegetable Oil will
be mixed into the container.
Using the lever on the Green Cycler, the Inventory Control Manager will destroy the
compostable cannabis waste.
o The Inventory Control Manager will repeat this process until all quarantined items are
rendered unusable.
Upon completion, the Inventory Control Manager will empty the container in a biodegradable
bag.
This bag will be placed inside the Waste Receptacle Labeled “Compostable Mixed Waste”.
A permitted waste company will be contacted to pick-up the waste for transport to a compost or
anaerobic digester facility.
3.7.12 PROCESS TO RENDER WASTE UNUSABLE –NON-COMPOSTABLE
Identify products in the quarantine area ready for disposal.
Sort Compostable and Non-compostable Waste.
Remove Non-compostable Waste from packaging.
The Inventory Control Manager will weigh the product and generate an inventory record in the
inventory management system and METRC.
The Non-compostable Waste is emptied into the Green Cycler.
Using the lever on the Green Cycler, the Inventory Control Manager will destroy the Non-
compostable Cannabis Waste.
The Inventory Control Manager will repeat this process until all quarantined items are rendered
unusable.
The Inventory Control Manager will take shredded paper from the office and mix that with the
Non-compostable Cannabis Waste.
Upon completion, the combined waste will be placed into a biodegradable bag.
This bag will be placed inside the Waste Receptacle Labeled “Non-Compostable Cannabis
Waste”.
A permitted waste company will be contacted to pick-up the waste for transport to a landfill or
incinerator.
3.7.13 WASTE STORAGE RECEPTACLES
Culture will put cannabis waste into 2 Waste Storage Receptacles, 1 for Compostable Cannabis Waste
and the other for Non-Compostable Cannabis Waste. These will be locked inside the cannabis storage
vault.
The storage receptacles will be bagged and stored in a locked
65-gallon waste containers. Waste equipment will be managed
in a way that will prevent the unintentional conveyance of waste
outside the storage area. The Waste Storage Receptacle will
have the following features:
Constructed to be easily handled for collection;
Constructed of rust resistant and corrosion resistant
materials;
Equipped with a tight fit lid or cover;
Watertight, leak proof, insect proof and rodent proof; and
Clearly marked “Cannabis Waste.”
3.7.14 CANNABIS WASTE STORAGE AREA
Non-Compostable
Cannabis Waste
Compostable
Cannabis
Section: Neighborhood Compatibility Plan
Subsection: Waste Management Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page114 Pursuant to 16 CCR § 5055(c)(3), Culture will establish a secure waste storage area where physical
access is restricted to select Team employees. Additionally, this area is designed to store all waste both
inside and outside the facility in a manner designed to prevent cross-contamination, and which minimizes
safety hazards, odors, dust, unsightliness, and other nuisances. Outside the facility, Culture will utilize a
locked dumpster adjacent to the facility to store waste.
Culture will store waste in a way that does not create a risk of fire, explosion, or the accumulation of
poisonous or otherwise harmful vapors or gases. Culture will not generate hazardous waste or mix
cannabis waste with hazardous material.
The Cannabis Waste Storage Area will be subject to daily routine inspection. Culture will routinely clean
the area and inspect for insects, rodents, birds, contaminants, and adulterants. The discovery of any
insects, rodents, or other pests will warrant immediate action and extermination using a California
exterminator.
Unless there is a spill or other event requiring more frequent sanitation, Culture will clean and sanitize all
areas where cannabis is stored, both inside and outside, on a weekly basis.
3.7.15 TRACK AND TRACE DESTRUCTION PROCEDURE
When cannabis must be disposed or destroyed, Culture will generate a record in the inventory
management system and METRC of the destruction or disposal. Culture will ensure that all waste and
unusable products are weighed, recorded, and entered in the inventory system prior to mixing and
disposal. Verification of this event will be performed by a supervisor and conducted in an area with video
surveillance.
The Inventory Control Agent will be responsible for the destruction of cannabis waste. Upon identifying a
need to destroy cannabis, the agent will create an inventory record in TREEZ to designate the destruction
activity. Pursuant to 16 CCR § 5049(7), each destruction record will track the following:
The name and employee identification number of the individual who performed the destruction
or disposal.
The reason for destruction or disposal.
The name of the entity being used to collect and process the cannabis waste.
A description of any adjustments made in the statewide track and trace system, including, but
not limited to:
Spoilage or fouling of the cannabis goods.
Any event resulting in exposure or compromise of the cannabis goods.
Any other information required by the Bureau.
3.7.16 HAULING CANNABIS WASTE
Upon arranging for the pickup of cannabis waste by an approved waste hauler or when depositing
cannabis waste at a Bureau- approved waste handling facility, Culture will obtain and keep a record from
the solid waste facility or other approved waste handling operation evidencing the acceptance of the
cannabis waste material at the facility. Pursuant to 16 CCR § 5055(e)(3)(A), Culture will ensure that the
record contains the following information:
The name of the facility where the cannabis waste was deposited;
The address of the facility;
The date and time the waste was accepted by the facility;
The volume or weight of the cannabis waste accepted.
Section: Neighborhood Compatibility Plan
Subsection: Waste Management Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page115 DISTRICT 5 CULTURE STORE
2590 SOUTH MAPLE AVENUE
DBA ‘CULTURE CANNABIS CLUB’
COMMERCIAL CANNABIS RETAIL APPLICATION
CITY OF FRESNO
DECEMBER 2020
Section: Safety Plan
Subsection: Professional Fire Prevention and Suppression Consultant
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page116 4 S AFETY PLAN
Culture has partnered with safety professionals to assist in the development of a detailed Preliminary
Safety Plan that considers all possible fire, medical and hazardous situations. While detailed, this plan is
not comprehensive of the complete policy/procedures manuals that Culture has prepared for its retail
operations. Culture is prepared to present a complete Safety Plan for review upon request.
4.1 PROFESSIONAL FIRE PREVENTION AND SUPPRESSION
CONSULTANT
Culture will actually partner with two notable safety and fire consultants as Culture prepares its fire and
safety plans and implements the supporting elements of the plans within the facility. Both of the
consultants have expansive talent and expertise in the area of Fire and Building Codes to ensure that
both the facility design and operational procedures prepared by the team create the safest environment
for Culture employees, customers, and the community. Culture has included the credentials for each
consultant below. Both consultants have reviewed the below safety plan and approved its contents. The
consultants will continue on with the project upon approval to help ensure that the policies and
procedures, as well as the design of the facility meet or exceed the plans described below.
4.1.1 FIRE SAFETY
CONSULTANT – RAUL
ANGULO
Culture has a close relationship with
retired Fire Captain of the Seattle Fire
Department, Raul Angulo. Raul is a
37-year Fire Veteran, retired from the
Seattle (WA) Fire Department. He is
an international Fire Service author,
speaker, and instructor. He has over
350 published articles in all the major
fire department trade magazines on
various fire service subjects including
structural firefighting strategy and
tactics, as well as authored the recent
NFPA textbook, Engine Company
Fireground Operations 4th edition.
Mr. Angulo has assessed the Culture
company Safety Plan as well as site
evacuation routes, fire extinguisher
placement, and overall facility safety
measures and has deemed it as
thorough, complete, and meeting the
International Fire Code. Please find
his letter of approval below.
Section: Safety Plan
Subsection: Professional Fire Prevention and Suppression Consultant
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page117 4.1.2 FIRE SAFETY CONSULTANT – ELLEY KLAUSBRUCKNER
Culture has also partnered with Elley Klausbruckner as it related to the implementation of safety within
the Culture facility. Elley, owner of Klausbruckner and Associates holds a master’s degree in fire safety
engineering as well as a bachelor’s degree in mechanical engineering. Elley is further a member of code
development committees such as NFPA 30 (Flammable and Combustible Liquid), UFC Article 79
Committee (Flammable and Combustible Liquids), UFC Article 81 Committee (High-Piled Combustible
Storage), and a participant in code development meetings with the International Fire Code Performance
Based Committee.
Klausbruckner and Associated specializes in many areas of fire protection and code analysis, holding
notable expertise in the high-piled storage, warehousing, hazardous materials, fire modeling,
performance based codes, and egress analyses. Klausbruckner and Associates are nationally regarded
by the fire protection community as experts having contributed to the successful resolution of hundreds
of code issues for projects involving hazardous materials classification and fire and building code
compliance through the years.
Culture has partnered with Klausbruckner and Associates to advise on life safety and property protection
solutions encompassing the entire business operation lifecycle. Elley has also reviewed Culture’s safety
plan to ensure it is comprehensive. Elley will remain with Culture to ensure that the facility is properly
outfitted as outlined below, and that all policies and procedures are properly implanted. The City of Fresno
can rest assured that, especially in the arena of safety and security, the Culture team will spare no
expense as the safety and security of the Culture facility is of top priority.
Section: Safety Plan
Subsection: Professional Fire Prevention and Suppression Consultant
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page118
Section: Safety Plan
Subsection: Accident and Incident Reporting Procedures
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page119 4.2 ACCIDENT AND INCIDENT REPORTING PROCEDURES
Culture takes employee safety very seriously and has developed strict policies and procedures around
accident and incident reporting. Culture’s policies and procedures are crafted from both the experience
of the owners working within the industry, as well as recommendations gathered from safety professional
and federal and state regulations set forth by United States Department of Labor and other regulating
agencies.
In accordance FMC 9-3316(c) and Section 26051.5(11)(A) of the Business and Professions Code, as
may be amended, Culture asserts that within one year of receiving a commercial cannabis business
permit, one supervisor and one employee will successfully complete a Cal-OSHA 30-hour general
industry outreach course offered by a training provider that is authorized by an OSHA Training Institute
Education Center as declared in the signed statement signed by owner Devon Julian and uploaded to
the e-portal.
4.2.1 POLICY B RIEF & P URPOSE
Culture’s Accident Reporting Company Policy is designed to outline the purpose and procedure for
reporting any on-the-job accidents. The company is committed to enforce all health and safety guidelines
to avoid such occurrences and expects employees to comply. However, accidents are sometimes
inevitable. Our provision in this case is to ensure all accidents are reported timely so they can be
investigated properly, and preventative measures can be reviewed and reinforced.
Scope
This accident report policy affects all employees and independent contractors.
4.2.2 POLICY E LEMENTS
On-the-job accidents that must be reported include any incidents that may cause minor or severe injuries
or incidents that are results of negligence or inadequate safety precautions. The victims may be
employees who were injured while performing their duties or other people that were on company
premises or vehicles.
Accidents must be reported as soon as possible to expedite investigation and increase likelihood of
important findings. The sooner the cause or details of the accident are identified, the sooner the company
can establish preventative measures for the future.
4.2.3 WHAT S HOULD BE R EPORTED U NDER THE A CCIDENT R EPORTING P OLICY?
The company encourages employees to report all accidents no matter how minor. Accidents that involve
very minor injuries like small cuts, non-extensive bruises etc. and would not normally require any action
on behalf of the company (e.g. the breaking of a drinking glass) do not have to be reported (although
employees could report them if they want). On the other hand, accidents that involve (or could have
involved) more severe injuries and require investigation and action from the company must be dutifully
reported. Employees are obliged to report any of the following:
Fatalities.
Damage to the head, skull, and face.
Damage to any of the senses (e.g. partial or complete loss of hearing, sight etc.).
Incapacitation or dislocation of limbs that hinder functionality and movement (including paralysis
and amputation).
Damage to the skin (e.g. extensive burns, bruises, or cuts).
Blows or injuries to the spine, back and ribs.
Harm to the nervous system or loss of consciousness through electrocution, hypothermia etc.
Section: Safety Plan
Subsection: Accident and Incident Reporting Procedures
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page120 Poisoning.
Contamination from hazardous substances or transmission of diseases.
Any other injury that requires hospitalization or medical care.
Especially when an employee needs medical coverage, the accident must be reported immediately since
insurance benefits may have to be approved after the investigation.
Employees are also required to report occurrences that may not have involved injuries or victims but
could be potentially dangerous in that respect if repeated. These include but are not limited to:
Explosions.
Slippery surfaces.
Water or gas leaks.
Inadequate insulation of circuits.
Collapses of walls, ceilings etc.
Breaking of window glasses or frames.
4.2.4 PROCEDURE
When an employee witnesses or is involved in an incident they must report it to their immediate
supervisor, If the employee anticipates an accident due to perceived negligence or inadequate safety,
they must notify their supervisors as soon as possible so the accident can be prevented.
Depending on the incident, official forms may have to be completed and submitted.
The accident and any sustained injuries must be recorded to an accident database or file.
The officials responsible must initiate an investigation or request an investigation from authorities if
appropriate.
The employee who reported the accident must cooperate if called in for questioning to provide details
needed. Generally, the employee must provide information in the incident report as accurately as possible
on the following:
The place of the accident.
The date and time of the accident.
The people involved or injured.
Their position or involvement in the accident.
Their actions immediately after the accident.
4.2.5 DISCIPLINARY CONSEQUENCES
Culture places great importance in this policy. All employees are obliged to comply. Any employee that
is discovered to have been aware of a serious accident and failed to report it will face appropriate
disciplinary consequences. When employees are the cause of an accident, they must report it
immediately to minimize legal repercussions.
Section: Safety Plan
Subsection: Evacuation Routes
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page121 4.3 EVACUATION ROUTES
The Culture facility features 2 main evacuation points concentrated at the two ingress/egress
points of the storefront. All employees and customers in the store will be directed to the front of
the store to the emergency exits. Please see the Fire, Life, and Safety Diagram in the following
section.
Emergencies and disasters can range from fires, robbery, injury, and severe weather, to security
breaches and vandalism. Culture has an emergency response team that will manage all aspects of the
given emergency. Initial emergency protocols are should always be followed first (security system
activated, 911 called, etc.). Once an emergency is identified, Culture is responsible for communication to
leadership, employees, and the community. The responsibilities for emergency communications are
outlined below:
Launch immediately after an emergency is identified.
Provide a brief to senior management on the situation.
Identify and brief Company spokesperson of the situation.
Employee contacts will be stored in a single location, and we will utilize a phone tree to cascade
down relevant information to employees.
Communicate situation information and procedural instructions to employees and other
stakeholders.
Communicate with employee families and the local community.
Continually adapt to changing events associated with the emergency.
Emergency Exit Protocol - In the event of an emergency, the building may require evacuation.
Situations requiring evacuation could be, but are not limited to, the following:
Natural gas leak
Flammable liquid spill/and or release
Power line failure
Active Shooter/Hostage situation
Hazardous chemical spill/and or release
Flooding
Fire alarm
Building Evacuation - All building evacuations occur when an alarm sounds and/or upon notification by
Company, Police Officer, or Fire Department personnel. To ensure the safety of everyone within the
building and efficiency in evacuation procedures, Culture will ensure that all public entrances and exits
will be ADA accessible.
When the building evacuation alarm is activated during an emergency, leave by the nearest
marked exit and alert others to do the same.
Elevators should never be used during an emergency evacuation situation.
Assist persons with disabilities in exiting the building. Two or three individuals may carry persons
with disabilities from the building if the persons with disabilities cannot negotiate the stairs.
If persons with disabilities cannot be transported from the building without using an elevator –
assist persons with disabilities to a safe area, notify emergency personnel immediately.
Once outside, proceed to the designated gathering point. This should be a clear area that is at
least 500 feet or further, depending on the type of incident, away from the affected building. Stay
there. This designated area should be pre-determined by an office manager or supervisor.
Keep streets, fire lanes, hydrant areas, and walkways clear for emergency vehicles and
personnel. Know your area assembly points.
Immediately notify emergency personnel of any injured persons and individuals remaining in the
affected building and do not return to the building for any reason.
Section: Safety Plan
Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page122 4.4 LOCATION OF FIRE EXTINGUISHERS AND OTHER FIRE
SUPPRESSION EQUIPMENT
The facility’s fire suppression system is augmented with human procedures and training to assure that
employees are prepared for a fire outbreak emergency. In accordance with its safety goals, Culture
implements the following fire prevention and suppression policies at its facility.
Culture will have a total of 7 fire
extinguishers on the premise, updated,
regulated, and in proper working
condition. There will be at least one fire
extinguisher is all of the following areas
of the facility:
Sales area;
Check-In Area;
Vendor Room;
Security Room;
Managers Office;
Storage Room;
Employee Break Room; and
Hallways
The B444 Connettix System is
“approved for commercial fire/burglary
applications as sole, primary, or
secondary communications path when
the system is installed to the NFPA-72
specification.”
Section: Safety Plan
Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page123
Section: Safety Plan
Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page124 The facility’s fire system is integrated into the security alarm system and will be monitored by Matson
Alarm 24/7. Matson Alarm is an experienced and licensed by the Department of Consumer Affairs, BSIS.
Sensors are installed at all entry points, and motion detectors are installed to cover all areas of the
Facility. The licensed alarm monitoring company monitors and performs monthly service on the system.
The system is put into test mode and tested at least once a month for any failures. To ensure the alarm
system remains operational, an alert is automatically sent to designated company personnel by the alarm
company when communications or power is lost. Onsite, an audible signal is emitted in the event of power
loss and/or communications breakdown with central monitoring. Real-time monitoring is part of the alarm
company contract.
Matson Alarm Company | 581 W
Fallbrook Ave Ste 100, Fresno, CA
93711
(559) 438-8000
License | ACO 538
4.4.1 FIRE PREVENTION, SUPPRESSION, HVAC, AND ALARM SYSTEMS
The facility conforms to all local and state building and fire codes and fire suppression regulations. High
standards for fire safety are developed to ensure that the facility can prevent and mitigate emergencies.
Developing these standards involves:
Carrying out an assessment to identify possible dangers and risks.
Thinking about who might be particularly at risk, such as disabled employees.
Providing a plan for emergencies
Conducting a follow-up fire risk assessment and requiring regular periodic review of this
assessment by all employees and
Keeping records regarding all potential fire-related incidents and assessments.
Electrical Safety. Culture minimizes workplace electrical hazards by specifying electrical equipment and
designing electrical systems as required by the National Electrical Code.
No Open Flames. Culture has a strict “no smoking” policy to mitigate the risk of any open flames.
Minimizing Risks. To limit the risk of fires, Culture implements the following procedures:
No storage of combustible materials or liquids;
Ensure doors, hallways, stairs, and other exits are kept free of obstruction;
Not rely on extension cords if wiring improvements are needed; and
Not overload circuits with multiple pieces of equipment.
Training. Culture trains all its employees on safety procedures and policies in the event of any fire-related
emergency as follows:
Section: Safety Plan
Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page125 Employees are made aware of the locations of circuit breakers and boxes; emergency phones;
panic buttons; alarms; fire extinguishers; first aid kits, and the appropriate procedures for using
these devices;
Management periodically tests employees on their knowledge of fire safety matters within the
Facility;
All employees are required to participate in fire drills to test their knowledge in practice. Random
drills conducted at least twice per year will give employees the opportunity to practice protocols
and allow Culture to assess the effectiveness of the training;
In the case that an employee does not implement emergency procedures properly, the employee
is required to review procedures and attend additional training and drill exercises.
General Evacuation. All employees receive instruction on the general evacuation procedures to be
followed in case of a fire:
How and where to assemble;
Whom to report to; and
How to evacuate disabled persons.
4.4.2 FIRE SECURITY PROCEDURES
The facility complies with all local fire code requirements. Fire Prevention is a vital aspect of dispensing
safely. As part of Culture’s commitment to the safety of our employees, we have developed a
comprehensive Fire Plan to address how fires are prevented and managed/contained if they do occur.
Knowing that people are our most valuable resources, all employees are trained and required to conduct
themselves with consistent due diligence to prevent fires from occurring.
Procedure
Recognizing Fire Hazards
Housekeeping is an essential component of fire safety in our facility. Our facility has the following policies
in place:
Work areas are kept as clean as work allows.
Space is evaluated for fire hazards
Unused combustible items, such as unused boxes, paper, and other flammable items must
remain clear of workspace.
Items being stored inside each building should not block access to fire extinguishers or other
safety equipment. Culture equips all buildings with a Fire Extinguisher and Fire Alarm Pull Station.
When Fire Is Identified?
Culture recognizes that fires can be extremely dangerous. We adopt and train to the policy below
regarding our employees. When a fire is discovered, employees should do the following:
First, assist any person in immediate danger to safety if it can be accomplished without risk to
yourself.
Second, activate the building fire alarm system or notify the fire department by dialing 911 (or
designating someone else to notify them for you). When you activate the building fire alarm
system, some, but not all, will automatically notify the fire department and get help on the way.
Only after having done these two things, if the fire is small, you may attempt to use an extinguisher
to put it out. You should always be certain that you will not endanger yourself or others when
attempting to put out a fire.
Section: Safety Plan
Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page126 Never Attempt to Extinguish a Fire if:
You do not know what is burning. If you do not know what is burning, you do not know what type of
extinguisher to use. Even if you have an extinguisher, there may be something in the fire which is going
to explode or produce highly toxic smoke.
The fire is spreading rapidly beyond the spot where it started. The time to use an extinguisher is in the
incipient, or beginning, stages of a fire. If the fire is already spreading quickly, it is best to simply evacuate
the building, closing doors and windows behind you as you leave.
You do not have adequate or appropriate equipment. If you do not have the correct type or large enough
extinguisher, it is best not to try to fight the fire.
What to do if:
If your clothes catch on fire, the best thing to do is to find a safety shower.
If a safety shower is available, then immediately remove your outer clothing and use the shower long
enough to remove any contaminating material and to cool the skin.
If there is not a safety shower nearby, then stop where you are, drop and roll on the floor, covering your
face with your hands and roll back and forth to extinguish the flames.
Fire Extinguishers
All personnel will be adequately trained in the use of fire extinguishers and know where the closest fire
extinguishers are located. Extinguishers should not be blocked access or covered up. Below are the
methods that will be taught to employees regarding fire extinguisher use:
Pull the Pin: This will allow you to discharge the extinguisher.
Aim at The Base of The Fire: If you aim at the flames (which is frequently the temptation), the
extinguishing agent will fly right through and do no good. You want to hit the fuel.
Squeeze the Top Handle or Lever: This depresses a button that releases the pressurized extinguishing
agent in the extinguisher.
Sweep from Side to Side: Start using the extinguisher from a safe distance away, then move forward.
Once the fire is out, keep an eye on the area in case it re-ignites.
Emergency Egress
The Security Agent will regularly inspect the facility to ensure that all emergency exits are clear.
Additionally, the facility will have the appropriate lighting and directions placed in a clear location to safely
evacuate the building in case of a fire. Employees will be trained on the following policies:
Aisles need to remain clear so that there is a clear path of egress to emergency exits.
Do not wedge or block doors in the event of a fire.
Make sure you are familiar with your building’s evacuation plan and know where exits are located
and learn all the escape routes from your facility area
Leave immediately if the fire alarm sounds. Do not ever assume it is just a fire drill.
Ensure you take any personal belongings.
Close all doors and windows on the way out.
Make sure everyone in your area has been accounted for. Your manager may want to designate
an assembly area outside to meet in the event of an evacuation.
Do not reenter the building unless authorized to do so.
Section: Safety Plan
Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page127 Door Placards
Door placards provide critical emergency information to firefighters or other emergency personnel who
need to enter the lab. Culture ensures that door placards are updated a least once a year (or more
frequently if the information changes). This information is available to the fire department in the event of
a fire or other emergency.
4.4.3 FIRE SUPPRESSION
Fire Extinguishers. Fire extinguishers are a necessary tool in controlling fires prior to the
arrival of emergency personnel. Culture installs fire extinguishers in each room, and
additional extinguishers as determined by the engineer and fire consultant. These
extinguishers are inspected annually and certified by a licensed company.
Fire Evacuation Plan. Culture recognizes that the safe, orderly, and prompt evacuation of its employees,
vendors, and any other building occupants depends upon the establishment of a safe and efficient
emergency evacuation plan. Every employee is trained in carrying out a safe and effective evacuation
when the fire alarm sounds or when directed by a public authority or management representative. The
fire evacuation plan consists of the following:
Culture is a firm believer that emergency preparedness can mitigate the risk of various
emergencies, especially fire. Accordingly, Culture ensures the following pre-planning activities
are conducted:
Exits are checked routinely to ensure there are always at least two unobstructed pathways;
Periodic fire drills conducted to ensure employee and vendor familiarity; and
Evacuation diagrams are posted throughout the building.
Evacuation Process. Culture implements the following general policies relative to an evacuation
process (these are subject to change in accordance with the emergency conditions and circumstances,
and preservation of life shall always be the dictating determination for evacuation procedures):
Upon discovery of fire or smoke condition, an employee immediately sounds the alarm by
activating the nearest pull station;
Employees must leave immediately and never assume the alarm is a drill;
Employees are trained to help others, but only if he/she can do so safely; and
Once outside, employees meet at the designated assembly spot where the acting manager
conducts a headcount and report to authorities accordingly.
Sprinkler System
The building is fully sprinklered and sprinkler head relocation based on the new floor plan will be
submitted for approval to the City. The primary purpose of the Fire Sprinklers is to protect employees,
customers, and the building in the event of a fire. The fire sprinkler system is monitored per code by a
fire alarm system and with 24-7 central station monitoring. There are duct detectors located on the HVAC
units that provide a supervisory alarm to the central station and shut down the AC units and any air
movement in the building on alarm.
Portable Fire Extinguishers
Approved portable fire extinguishers are supplied at the Facility to give employees and management the
means to suppress a fire during its initial or incipient stage. Culture ensures that all portable fire
extinguishers are located where they are always readily visible and accessible. Proper maintenance of
the installed portable fire extinguishers is the responsibility of the General Manager and is included in
their monthly checklist for the operations of the site.
Section: Safety Plan
Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page128 Electrical: Wiring and Main Room
In accordance with Section 605 of the IFC:
Doors into electrical control panel rooms are marked with a sign stating ELECTRICAL ROOM. The means
for turning off electrical power to each electrical service and each electrical circuit is clearly and legibly
marked.
Security Gates & Egress Doors
Any security gates installed at the Facility that impact any Fire Exit are approved by the County Chief
Fire Marshal prior to installation.
A key box is installed on the site which is only be accessible by the General Manager and County Chief
Fire Marshal (or any Fire Department officials approved by the Chief Fire Marshal). The Chief Fire
Marshal is also issued a Key Swipe Card that permits access to Levels 1-5 at the Facility. The Chief Fire
Marshal is only permitted to use such Swipe Card in the event of an emergency. Egress doors are allowed
to open without the need for a key. These doors are easily opened without the use of a key. They are
alarmed to prevent unauthorized use and the security guards are briefed to physically check such doors
midway through their shift to ensure they are kept shut. At the approval of the City Manager and Chief
Fire Marshal, these doors have an electromagnetic lock and cannot be opened from the exterior of the
building, without the use of a key.
Exits and Exit Signage
The number of exits at the Facility are in accordance with Table 1006.2.1 and Table 1006.3.2(2) and
Section 1017.2 of the International Fire Code (IFC). Accordingly:
All exits are clearly illuminated by EXIT signage on the roof of the Facility - signs are clearly visible
from both directions
A Fire Exit Plan are printed and appropriately displayed on the walls of the Facility
Egress doors are installed and required to swing in the direction of egress
All employees are briefed on Fire Safety procedures and a Fire Safety Exercise is conducted at
least twice a year.
4.4.4 FIRE, LIFE, AND SAFETY PLAN DIAGRAM
[See Below]
LIMITED ACCESS AREA
Section: Safety Plan
Subsection: Fire and Medical Emergency Training and Procedures
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page130 4.5 FIRE AND MEDICAL EMERGENCY TRAINING AND PROCEDURES
Security and emergency response training is part of the comprehensive training required for all
employees. In developing the official safety and security policies, Culture consults with local law
enforcement as well as professional security and safety consultants. Culture utilizes these relationships
to develop effective ongoing employee training seminars and practices. Emergency response is of course
training that we hope is never needed within the facility; however, Culture ensures that each and every
employee is properly armed with the knowledge they need to respond to a fire or medical emergency
safely and efficiently. All emergency procedures will be rehearsed in periodic drills.
4.5.1 EMERGENCY ACTION PLAN
Culture employees must be trained in safe evacuation and notification procedures in cases of actual or
drill emergencies. Emergencies which may occur include, but are not limited to, a bomb threat,
earthquake, explosion, fire, flood, gas leak, hazardous material incident, or personal injury accident.
The Emergency Action Plan will be provided:
1. For each new employee, as soon as possible.
2. Whenever an employee's responsibilities or designated activities under the plan change.
3. Whenever the plan is altered.
4. When it is apparent that refresher training should be provided.
Training must address escape routes, notification of appropriate response agencies, instructions on
activating a building fire alarm system, how and when to use a fire extinguisher, and what should be done
after evacuating a building.
4.5.2 RESCUE AND FIRST AID PROCEDURES
To provide the best possible rescue and first aid services, Culture has adopted the following policy for
our employees if a person has become ill or injured and needs assistance:
1. Contact 911. Stay on the phone until the dispatcher hangs up as you will be asked:
o your location
o what happened
o how many people are ill or injured?
o what first aid care is being provided and by whom
o your phone number at the scene
o if someone is available to meet the police officer or ambulance
2. Stay with the person until trained medical personnel arrive and take over
3. Do not move the victim or provide care unless you are trained to do so, and the victim is at
risk.
4. Facilities First Aid Providers, should:
o Assess the situation for hazards to themselves and others.
Make sure that the appropriate medical aid has been summoned.
Obtain the necessary personal protective equipment (PPE) for yourself or assist the
victim by providing him/her with a means to stop the bleeding, etc.
Initiate proper first aid (i.e., CPR, control of bleeding, shock, or medical emergency)
Talk to the person and:
have someone take notes, if possible
obtain full name of the person injured
find out what happened
try to get some medical history, a list of medications taken, and any allergies
ask age/date of birth
Section: Safety Plan
Subsection: Fire and Medical Emergency Training and Procedures
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page131 ask name of doctor
ask time of last meal
check vital signs (if appropriate)
conduct Secondary Survey if time and patient permits
Stay with the patient until more trained medical personnel arrive and take over
4.5.3 GASES AND/OR CHEMICALS TO BE USED
Culture does not anticipate the use of gases or hazardous chemicals at the retail facility, however, Culture
realizes that some cleaning agents may contain small amounts of hazardous materials and or, be
hazardous to employees if used or stored improperly; therefore, Culture has prepared policy and
procedures for the handling of any chemicals that will be on the premises.
Material Safety Data Sheets
Copies of Material Safety Data Sheets (MSDSs) for all hazardous chemicals to which employees may be
exposed are available via hard copy in each chemical area of the BCC in a binder designated “MSDS
Sheets.” Employees are required to read MSDSs for the chemicals they use. MSDSs are available to all
employees during all shifts. If an MSDS is missing, or if a new product arrives without an MSDS,
employees must immediately inform their manager and/or the Safety Coordinator, so they can call the
supplier or manufacturer.
Hazardous Chemicals List
Managers must maintain a list of all the chemicals and products used at Culture within their unit. This list
is kept in the front of the MSDS book. Each chemical entry on the inventory list has a corresponding
MSDS available for providing specific hazard information and personal protective measures. This list
must be updated quarterly by the Safety Coordinator to remove chemicals that are no longer in use at
Culture and to add new products.
Hazardous Material
Hazardous Materials Plan: To the extent that Culture intends to use any hazardous materials in its
operations, it shall provide a hazardous materials management plan that complies with all federal, state,
and local requirements for the management of such substances.
Toxic Material Control Procedures
To ensure all safety and hygiene policies and procedures are customized specifically to the risks common
to cannabis businesses, Culture has leveraged a guide recommended by that was produced by the state
of Colorado: Guide to Worker Safety and Health in the cannabis Industry (The Colorado guide was used
because there is not a comparable California guide for reference.)
The Safety Coordinator conducts the initial review of Culture’s building and design plans, and as
construction is completed, leverages Cal/OSHA’s Hazard Assessment Checklist, to identify all potential
hazards, and how Culture will mitigate them. This assessment, along with Cal/OSHA’s Cal/OSHA’s IIPP
Self-Assessment Checklist, facilitates the creation of Culture’ Injury and Illness Prevention (IIP) Program.
A written IIP is required which is required for all employers in the State of California.
The facility and the full premises (including outside of buildings) is inspected quarterly by the Safety
Coordinator to identify potential hazards, using the OSHA Self- Inspection Checklist to prevent hazardous
material and chemical incidents that could result in injury and/or illness to any employee or visitor.
The Safety Coordinator is responsible for conducting training (or coordinating training with a certified
third-party OSHA consultant) of all employees on Culture’s IIPP. Additionally, the Senior Order Manager
is assigned responsibility for conducting job-specific hazard training on chemicals used by all Dispensing
Section: Safety Plan
Subsection: Fire and Medical Emergency Training and Procedures
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page132 Agents. After attending training, each employee signs a form to verify that he or she attended the training
and understands Culture’s policies on hazard communication.
Copies of Material Safety Data Sheets (MSDS’s) for all hazardous chemicals to which employees may
be exposed are available on the intranet and by hard copy in each chemical storage area of the operating
unit, in a designated MSDS binder. Sample documents include accident report forms, a safety rule
violation notice, and the OSHA Self- Inspection Checklist.
Safety rules addressed include those relevant to accident and hazard reporting, drug, and alcohol use,
driving, work-related injuries, and the required use of Personal Protective Equipment (PPE). Enforcement
measures and disciplinary actions detailed are to be implemented in response to safety rule violations.
All emergencies including chemical spill response are handled by local emergency response agencies in
accordance with Culture’s emergency and incident response SOPs. Additional measures serve to
establish procedures for injury claims and policies related to workers’ compensation and benefits
provided.
Hazard Communication Policy
Culture is committed to the prevention of hazardous material and chemical incidents that could result in
injury and/or illness to any employee. Culture spares no effort in providing a safe and healthy work
environment for employees and all levels of supervision will be accountable for the safety of those
employees under their direction.
The Occupational Safety and Health Administration’s (OSHA) Hazard Communication standard (29 CFR
1910.1200) is based on the simple concept that employees have both a need and a “right to know” the
identities and hazards of any chemicals they work with during their employment. Employees also need
to know what protective measures are available to prevent chemical exposures and how to avoid adverse
health effects. The following constitutes Culture’s written Hazard Communication program. Culture meets
the requirements of OSHA’s Hazard Communication standard as follows:
Container Labeling
It is the policy of Culture that no container is released for use unless it has a complete label. Managers
ensure that secondary containers, such as spray bottles, have complete labels. Either (1) a copy of the
original manufacturer’s label is made and placed on the secondary container, or (2) the minimal
information bulleted above is placed on the container in permanent ink. The Safety Coordinator verifies
that all product containers kept onsite clearly list contents on the label:
Product Name
Hazard warnings (corrosive, flammable, skin irritant, etc.)
Manufacturer’s name and address
Hazardous Non-Routine Tasks
Occasionally, an employee may be asked to perform a task that is not part of their normal job. Before
taking on a new task, the affected employee is given information by their manager and/or the Safety
Coordinator about any hazardous chemicals that might be used during the activity. This information
includes:
Specific chemical hazards;
Protective measures employees can take; and
Measures Culture has taken to reduce the hazards, which might include ventilation, personal
protective equipment, use of the buddy system, and emergency procedures.
Section: Safety Plan
Subsection: Fire and Medical Emergency Training and Procedures
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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DISTRICT 5 CULTURE STORE
2590 SOUTH MAPLE AVENUE
DBA ‘CULTURE CANNABIS CLUB’
COMMERCIAL CANNABIS RETAIL APPLICATION
CITY OF FRESNO
DECEMBER 2020
Section: Security Plan
Subsection: Professional Security Consultant
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page1345 S ECURITY PLAN
Section: Security Plan
Subsection: On-Site Security Guards
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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2590 SOUTH MAPLE AVENUE
DBA ‘CULTURE CANNABIS CLUB’
COMMERCIAL CANNABIS RETAIL APPLICATION
CITY OF FRESNO
DECEMBER 2020
Section: Location
Subsection: On-Site Security Guards
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page163 6 L OCATION
LOCATION, LOCATION, LOCATION!
2590 S Maple Ave. Fresno, CA 93725
Section: Location
Subsection: Description of Location
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page164 6.1 DESCRIPTION OF LOCATION
Culture’s Proposed Retail Store is in a prime location on 2590 S Maple Ave. within Fresno’s District 5.
The location offers multiple advantages as a cannabis retail facility including:
The property is properly zoned and permitted for commercial cannabis use and compliant with
requirements regarding proximity to sensitive use areas.
The 2590 S Maple Ave. location is situated in a commercial area of Fresno – far from residents’
homes or apartments.
Customers traveling on 2590 S Maple Ave. can easily access the facility without disruption as
traffic on 2590 S Maple Ave. is accommodated by 4 lane road with designated turning lanes that
easily allow traffic in and out of commercial locations within the area.
The location is also near one of Fresno’s public bus stations which allow customers the option to
use alternate means of transportation to visit the Culture facility.
The proposed property offers amble parking opportunities to ensure proper management of
traffic in and out of the facility without creating disruptions to nearby roadways or surrounding
business parking.
Surrounding commercial business will benefit from additional traffic brought in by the
dispensary.
As the property is located in a developed commercial area, the facility is conveniently located for
customers who wish to shop in the neighborhood
Section: Location
Subsection: Description of Location
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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Pursuant to FMC 9-3307(d)(e), Culture’s proposed facility meets or exceeds the following structural and
design requirements:
Description of Structural and Design Requirement Condition Met
The structure located at 2590 S Maple Ave. is a fully enclosed building and
the Culture team will ensure cannabis is not visible from the public right-of-
way.
The location and use conform with the General Plan, any applicable specific
plans, master plans, and design requirements.
Current and future conditions comply with all applicable zoning and related
development standards set forth for properties zoned C-G and pursuant to
FMC 9-3307(a), is appropriately zoned for commercial cannabis business.
In the retrofitting process, Culture will implement the best available odor
control technology that prevents odors to surrounding uses. Although the
facility already exists and is consistent with surrounding properties in the
area, Culture plans to update the facility in a way that promotes quality
design and construction, to improve its overall appearance.
The proposed property offers a total of 4,800 sq. ft, with 1,600 sq. ft. of
commercial space. The site will include 22 parking stalls for customers. This
footprint is adequate in size and shape to accommodate Culture’s
establishment of developmental requirements including yards, walls, fences,
parking and loading facilities, landscaping and all items required for the
development.
S Maple Ave. is a 4 lane road with adequate width to accommodate any
addition to the kind and quantity of traffic the facility may generate.
The existing structure is already being provided with adequate electricity,
sewerage, disposal, water, fire protection and storm drainage facilities
required for its operation.
Culture will implement operational policies and security to ensure activities
that occur at the facility are not detrimental to the public health, safety,
convenience, or welfare of persons residing, working, visiting, or recreating
in the surrounding neighborhood and will not result in the creation of any
kind of nuisance.
Culture partners with design professionals regarding the façade,
landscaping, and interior design of the facility to ensure that the overall look
and feel of the facility seamlessly integrates in the community as well as
meets all local and state code in regard to building, mechanical, safety and
security regulations.
Culture will research and adhere to all applicable zoning and related
development standards. Demonstration of compliance can be seen in the
companies site plan, this includes but is not limited to, parking, lighting,
building materials, and colors.
Signage, as described below, will be limited to that needed for identification
only and will not contain any logos or information that identifies, advertises,
or lists the services or the products offered.
Section: Location
Subsection: Description of Location
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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Culture’s proposed facility is located at 2590 S Maple Ave, within Fresno’s District 5, a CG (Commercial
General) zoned area, which is a permittable zoned space for commercial cannabis business operations
as expressed in FMC 9-3307(a). Culture has received and included the Zoning Inquiry Letter received
from the Fresno Planning and Development Department.
Section: Location
Subsection: Description of Location
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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In strict compliance with FMC 9-3307(c), Culture’s facility is not located within eight hundred (800) feet
from any property boundary containing any of the following uses:
A cannabis retail business.
A school providing instruction for any grades pre-school through 12 (whether public, private, or
charter, including pre-school, transitional kindergarten, and K-12).
A day care center licensed by the state Department of Social Services.
A youth center.
Section: Location
Subsection: Description of Location
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page168 6.1.4 OPPORTUNITY ZONE
Culture’s retail facility on S. Maple Avenue is actually considered an Opportunity Zone. Opportunity Zones
are census tracts that are defined by the Internal Revenue Service (IRS) as:
“Economically-distressed community where new investments, under certain conditions,
may be eligible for preferential tax treatment.”
These distressed census tracts are characterized by a high rate of poverty, low median family income,
and high rate of unemployment. In order to select the communities that would benefit the most from new
investments, the federal government sought local input. The governor or chief executive of each state or
territory submitted zone nominations to the Treasury Department, which then certified and designated
the official Opportunity Zones.
The goal? To incentivize investors to fund long-term projects in high-need areas. Specifically,
Opportunity Zones provide a tax incentive for investors to reinvest unrealized capital gains—the profits
from the sale of a property or investment—into Opportunity Funds.
An Opportunity Fund is a privately managed investment vehicle, organized as a corporation or
partnership, with the specific purpose of investing in qualified Opportunity Zone property.
When the Investing in Opportunity Act became law in December 2017, the intent was to encourage long-
term investment in low-income communities by providing tax incentives for investors. The first
Opportunity Zones were designated in April 2018 and covered parts of 18 states; now, there are more
than 8,700 Opportunity Zones in all 50 states as well as in Washington, D.C., and five U.S. territories.
The Culture team is excited to be part of a program that aim boost both the economy and the employment
in a depressed area.
Provided below is an image of the Opportunity Zone Map revealing that the Culture’s facility falls within
the described area 10
10 https://opzones.ca.gov/oz-map/
Section: Location
Subsection: Location Street View
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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Culture will ensure that the original copy of the commercial cannabis permit and business license issued
by the city will be posted inside of the facility in a location that is prominently visible to the public in
accordance with FMC 9-3309(k).
In compliance with FMC 9-3309(d), no cannabis or cannabis products or graphics depicting cannabis or
cannabis products shall be visible from the exterior of Culture’s facility or delivery vehicles at any time.
6.2 LOCATION STREET VIEW
Not only will Culture obtain a permit for all signage associated to the facility, but all of Culture’s facility
advertisement and signage will adhere to the following guidelines and regulations pursuant to FMC 9-
3309(h):
• No signs placed on the premises will obstruct any entrance or exit to the building or any window.
• Each entrance will be visibly posted with a clear and legible notice indicating that smoking,
ingesting, or otherwise consuming cannabis or cannabis products on the premises or in the areas
adjacent to the business is prohibited.
• Business identification signage will be limited to that needed for identification only and will not
contain any logos or information that identifies, advertises, or lists the services or the products
offered.
• Advertising will not be visible from the exterior of the establishment.
• Culture will not advertise by having a person holding a sign and advertising the business to
passersby, whether such person is on the premises or elsewhere including, but not limited to, the
public right-of-way.
• Signage will not be directly illuminated, internally or externally.
• No banners, flags, billboards, or other prohibited signs may be used at any time.
• Culture will not utilize a billboard (fixed or mobile), bus shelter, placard, aircraft, or other similar
forms of advertising, anywhere in the state.
All signage at the licensed premises conforms to city ordinance/municipal code. A SAMPLE is below.
The facility entrance displays the following signs:
“THIS CANNABIS RETAILER PROVIDES RECREATIONAL AND MEDICAL CANNABIS TO ITS CUSTOMERS 21+, WHO
MUST HAVE LEGALLY RECOGNIZED CALIFORNIA MEDICAL CANNABIS IDENTIFICATION CARD OR A VERIFIABLE
WRITTEN RECOMMENDATION FROM A PHYSICIAN FOR MEDICAL CANNABIS”
“THE CANNABIS RETAILER IS REGISTERED IN ACCORDANCE WITH THE LAWS OF THE CITY. THE SALE OF
MARIJUANA AND THE DIVERSION OF MARIJUANA ARE VIOLATIONS OF STATE LAW. THE USE OF MARIJUANA MAY
IMPAIR A PERSON’S ABILITY TO DRIVE A MOTOR VEHICLE OR OPERATE HEAVY MACHINERY”
The entrance to into Culture’s facility will be clearly and legibly
posted with a notice that no person under the age of 21 is
permitted to enter the premises in accordance with FMC 9-
3309(i)(2).
Section: Location
Subsection: Location Street View
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6.4 PREMISES (SITE) DIAGRAM O N N E X T P A G E
Culture will feature local artists that are truly rooted in
Fresno, provide top-quality products sourced locally, with
an emphasis on customer service and innovation. Security
cameras thoughtfully placed throughout the store allow
the products and service to be at the forefront.
Specially branded signage and art mixed with natural
wood elements are incorporated from the entrance to the
interiors.
The check-in process is designed for a smooth transition
leading into the retail store with staff and security
personnel in professionally branded Culture apparel.
The exterior of the adult use-retail facade will consist of
eco-friendly concrete, drought-tolerant landscape, as
well as locally sourced natural wood materials.
This store is designed
with a casual
and energetic
atmosphere where
each product line
is carefully placed
to allow for a
convenient shopping
experience. The
mood and palette
evoke a modern yet
warm vibe. Textured
concrete, mixed with
vibrant art creates an
energetic backdrop,
while warm woods
within the custom
casework and leather
upholstery blend in
to create a cohesive
and elevated retail
experience.
Custom retail fixtures are designed to inspire moments of
discovery and learning through integrated touchscreens
and product knowledge.
Culture will be an immersive experience, a destination
for cannabis learning and well-being. The store is
curated with a variety of product offerings in a modern
and fresh way.
This store is designed
with a casual
and energetic
atmosphere where
each product line
is carefully placed
to allow for a
convenient shopping
experience. The
mood and palette
evoke a modern yet
warm vibe. Textured
concrete, mixed with
vibrant art creates an
energetic backdrop,
while warm woods
within the custom
casework and leather
upholstery blend in
to create a cohesive
and elevated retail
experience.
Section: Location
Subsection: Premises (Site) Diagram on next page
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page176 DISTRICT 5 CULTURE STORE
2590 SOUTH MAPLE AVENUE
DBA ‘CULTURE CANNABIS CLUB’
COMMERCIAL CANNABIS RETAIL APPLICATION
CITY OF FRESNO
DECEMBER 2020
Section: Community Benefits and Investment Plan
Subsection: Premises (Site) Diagram on next page
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page177 7 COMMUNITY BENEFITS AND INVESTMENT PLAN
Be Quantifiable and Impactful | Make a Difference | Never Stop Caring
| Persevere in the Face of Adversity
Culture pledges support for many corners of the Fresno community through its comprehensive and
strategic Fresno’s Culture Community program. Culture operates compliant, safe, and secure operations
at a beautiful, vibrant, and modern facility. Focus is placed on customer service, education, and retention,
while market campaigns are tasteful and respectful. Culture is cognizant that everyone within its
community is one step away from making an educated decision about cannabis consumption, and
Culture has the power to enact real, meaningful change in Fresno. Together with the people of Fresno,
Culture takes its responsibility further to ensure an inclusive Ethos, social equity hiring, a robust employee
benefit program, partnerships with local businesses, and upward company mobility. These commitments
alone are Culture standards that enhance the community from deep within.
BASIC PRINCIPLES OF THE FRESNO CULTURE COMMUNITY PROGRAM
WHERE THERE IS A NEED IN THE FRESNO COMMUNITY, CULTURE WANTS TO HELP
Building off of Barigye’s tenured experience and knowledge of the City, Fresno Culture Community is
committed to making an impact in the following areas as determined by the City of Fresno and the Fresno
Culture Community Board:
Public Outreach for Youth Education
Support for the Homeless
Senior Citizen Outreach and Education
Infrastructure Funding
Support for Community Public Safety
City Cleanup and Beautification Projects
Programs for the Underserved
Partnerships with Local Nonprofits
Drug Addiction Support and Rehabilitation
Community Problem-Solving
Programs that Celebrate Diversity
Health & Wellness Education
Section: Community Benefits and Investment Plan
Subsection: Premises (Site) Diagram on next page
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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Culture has developed a Fresno Culture Community Board assembled with career philanthropists who
genuinely care about the various struggles the residents of Fresno face on a daily basis. Their knowledge
and passion for others will help the Culture team bring to full fruition their mission of giving back to the
community in the ways most needed. Below is a brief background for each of the Fresno Community
Board Members that will assist the Culture team in its community engagement efforts. All of these Board
Members are volunteers. The District Council Member can recommend and appoint Board Members
that will benefit the community at his/her discretion. Culture in District 5 will work closely with the District
5 Council Member to always ensure we are assisting the community based organizations that serve
District 5, and our Community Board will ensure we serve the entire City as a whole as well.
April Henry
Culture is proud to have April Henry on the Community Benefits Board and her 30
years of skills in Development, Management and Fiscal and Retail experience in
everything from Community Revitalization to Civic Infrastructure Development. She
is vastly certified in diverse community programs, having obtained certificates in
Conflict Resolution, DRIVE Steering Committee – Civic Infrastructure for Low
Opportunity Neighborhoods and Global Housing Leadership Cohort, to name a few.
Jenny Ganson
Culture is honored to have an elite philanthropist like Jenny Ganson on our Culture
Community Board. Jenny has a lifelong passion for community service and working
with youth. She is the founder of the local nonprofit “Teens That Care” that strives to
teach teens the love of serving others. She became inspired by the work the Fresno
Police Activities League was involved in targeting at-risk youth in the underserved
areas of Fresno. Jenny enjoys the outreach opportunities and programs Fresno PAL
offers and supporting the Fresno Police Department in making a positive impact in the
lives of others.
Oliver Baines
Oliver Baines has spent the last 20 years of his life serving Fresno, first as a
police officer for the Fresno Police Department where he spent 8 ½ years as a
P.O.P. (Problem Oriented Policing) Officer in the Southwest Policing District, a
place where he was able to interact with the residents of Southwest Fresno in
the most unique capacity. He then campaigned and won a seat on the Fresno
City Council, representing the Third District from 2011-2019. During Oliver’s time
as a Councilmember, he distinguished himself as an important fixture in Fresno
politics; in many cases he was not only called on to manage issues in District
Three, but all over the City of Fresno. Oliver is the Founder of the Valley
Apprenticeship Connections (VAC), a workforce development program that is
housed at the Fresno Economic Opportunities Commission. Since 2019 Oliver has been the President
and CEO of Central Valley NMTC Fund, LLC. Central Valley NMTC has invested over 100 million dollars
into the 8 County service region in the Central Valley of California.
Section: Community Benefits and Investment Plan
Subsection: Premises (Site) Diagram on next page
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page179 Kristina Garabedian
Kristina Garabedian is a successful lawyer by trade with a brilliant career as an
in-house attorney for CSAA Insurance Group and AAA Insurer. She is a
graduate of the San Joaquin College of Law in Clovis, CA, and she also holds
an M.B.A from Fresno State University class of 2015. Highly educated and a
strong leader, Kristina has used her skills to guide projects that really call out to
her true passion, helping others. Kristina is joining the Culture Community Board
to serve as a local advisor to champion programs and services fundamental to
building up the Fresno community. She is the founder and CEO of Shoebox
Sharing, a non-for-profit organization started in 2002, that helps children in
Armenia, India, Romania, Rwanda, Bolivia and California with school supplies,
dentistry, fleece blankets and other essentials.
Barigye McCoy
Barigye McCoy was born and raised in Fresno, California. A proud
Fresno native, he still resides in South West Fresno. He is extremely
active in local and Statewide community projects and organizations such
as serving as President of the African American Museum in Fresno, the
Black cultural arts hub of the San Joaquin Valley located at 1857 Fulton
St. He is a commissioner on the Equal Opportunities Commission
serving on the Executive Board and acting as Chair on the Human
Resources Committee. He is Unit 12 Senior Shop Steward of the Service
Employees International Union (SEIU, and a District 3 Planning
Implementation Committee member, a Central Labor Council member,
and County of Fresno Health Benefits Advisory Committee member.
Raymond Eddy
Born and raised in Virginia but has lived in Fresno, California for the last 26
years, Raymond Eddy retired from the City of Fresno after completing a 27-
year career in Law Enforcement. As an officer for the Fresno Police
Department. Raymond served in the following units during his career: Patrol
division, NPO (Neighborhood Police Officer), Major Narcotics Detective (10
years), POP Detective (Problem Oriented Policing), FAX Transit Officer and
MDS Data 911 departmental trainer. Raymond worked as the Chief of Staff to
Councilmember Oliver L. Baines, Councilmember for the City of Fresno
Representing District Three. Raymond was instrumental in passing the
Southwest Specific Plan, which has become the most important land use
document ever created for Southwest Fresno correcting over 40 years of
inconsistent land use. He has devoted his life to serving others with 10 years
of military service, 27 years as a police officer and 2.5 years as the Chief of
Staff to Councilmember Oliver Baines serving the citizens of Fresno. Raymond
has served as the Chair of the Fresno Juneteenth Committee (2013 – 2015)
and has held various elected positions with his masonic lodge.
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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Terra Brusseau
Founder/CEO, The Central Valley Group
Twenty-five years ago, Terra set her sights on a career in public service
with a move to the east coast where she began working in Washington,
D.C. for the U.S. House of Representatives. While working on Capitol Hill,
Terra gained the firsthand experience, in political fundraising, crafting the
right message, and communicating difficult, but needed information to a
host of constituency groups. Her tenacity and gift of connecting with people
served her well in D.C. and beyond.
Upon returning the San Joaquin Valley, Terra has utilized her vast
experience as a connector to help elect several key local, state, and federal
officials, and to raise millions for area charities.
Terra was appointed by Mayor Lee Brand to serve as a commissioner of
the Fresno City & County Housing Authority, and serves on the Marjaree Mason Center Volunteer Board
and the San Joaquin Political Academy Board of Directors. She has served on the Alumni Board for the
University of the Pacific and in 2017 participated in the Man and Woman of the Year Campaign for the
Leukemia & Lymphoma Society.
7.1 SOCIAL RESPONSIBILITY PLAN
Culture and the Fresno Culture Community Board team has diligently worked to not only understand the
issues that are most prevalent in the Fresno community but also to identify partnering organizations that
could make use of the support and generosity being offered by the Culture team. Below are a few of the
organizations that Culture has identified and began working with to establish meaningful programs aimed
at the betterment of the community and Fresno residents.
Culture suggests allocating 2% of gross profits in a Fresno Culture Community Fund, to be utilized as
such:
10% to Work Force Development (Approximately $25,000)
20% to Education Programs, including a Fresno City College apprenticeship program
(Approximately $50,000)
70% to be used at the discretion of the Culture Community Board to address problematic areas
and needs throughout the City, including local infrastructure, parks, and eradicating the homeless
issue
Fresno Police Activities League – PAL 11
Culture is committing support from its District 5 retail store to support PAL. The
Fresno Police Activities League (PAL) is a 501(c)3 non-profit organization that
promotes and creates opportunities for positive interactions between police
officers and Fresno youth. The Fresno PAL mission is to promote positive
interaction between volunteer and off-duty law enforcement personnel and
youth, through social, recreational, and educational activities to teach good
values, acceptable behavior, and responsible citizenship. PAL activities include
youth boxing, a food and fitness program, a youth leadership council, and
community outings. Culture believes that starting with community youth is the best way to create a
11 https://fresnopal.org/about-us/
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page181 foundation for future improvement throughout the community and is excited to support the PAL
organization.
Fresno Economic Opportunities Commission
The Culture team is also looking forward to the opportunity of
supporting the various community engagement project led by
the Fresno Economic Opportunities Commission (EOC).
Presently, the EOC is seeking to go toward the Fresno
EOC Street Saints’ project aimed to provide educational
enrichment, summer youth employment readiness and
leadership development, mentoring, and training designed to lessen the information gaps for
disenfranchised community members in Fresno’s poorest neighborhoods. Culture is hoping to contribute
at least to the organization.
The Culture team, as mentioned above in other sections will also support the Fresno Economic
Opportunities Commission’s Valley Apprenticeship Connections Program. The program is a construction
training program that targets the hardest to serve in our community (probation, parole, unemployed,
etc...). Founded by Oliver Baines, “to date our program has graduated 389 students and put 307 of them
to work. We have one of, if not the best construction training programs in the Valley. In speaking with the
Assistant Director Amailia Martinez, she mentioned that the program could use about a year to
help support specific initiatives. Listed below are the areas where the dollars would be committed:
Transportation- As you can imagine a number of our students have issues with transportation.
Tools- When our students get hired in construction, all of them need tools before they start work.
Construction Clothes- There is also specific clothing (shoes, pants, etc...)
Union Dues- When a student gets hired by one of the craft able trades, they must pay union dues
before they start work.
Mentor program- We are starting an Alumni Program where we have students that have
graduated from our program return and act as Mentors to the students that are currently enrolled.”
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
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DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page182
Fresno Police Department and Santa Village
The Fresno Police and Neighborhood Watch Program is a successful effort that has been in effect for
over thirty years. The specific and primary purpose of the Fresno Police and
Neighborhood watch is:
To become acquainted with your neighbors
To work together to identify and solve problems in your area of our
community
To report “abnormal” activity in your neighborhood
To implement crime prevention techniques to enhance home security
Not to apprehend suspects, leave that to the police.
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page183 To work together for the betterment of living conditions for all residents of Fresno through
participation in anti-crime and community activities
Studies show that the Neighborhood Watch Program is one of the most effective and important anti-crime
strategies in the country. Culture believes that active participation between the public and law
enforcement is an essential element in a successful neighborhood watch program and intends to play an
active role in this program contributing to the effort of working for the betterment of all Fresno citizens
and a safer community.
Many projects within a neighborhood watch program contribute to its success. Citizen patrols aid in the
protection of the community as do security improvement projects. Additional lighting, the installation of
locks, peepholes and alarm systems all help make the neighborhoods safer. Beyond Cultures elaborate
security implementation plan, Culture will support the program through means of financial contribution
and/or volunteering for citizen patrols. Further, Culture believes that the more support the program gets
the more it can pave the way of communication and collaboration between community members and law
enforcement.
Bringing Broken Neighborhoods Back to Life (BBNBTL)
This non-profit organization is composed of Southwest police officers, community volunteers, church
representatives and other non-profit groups. Each year, the BBNBTL manages block parties throughout
the City bringing community members together. Strong relationships are fostered through this interaction.
Each year bring the organization add even more events to the Fresno residents and continue to expand
partnerships within the community. The goal is to show children what life is really like outside crime-
ridden areas.
LULU Foundation
The LULU Foundation works to collect donations, both financial and physical, to donate to the children
in local hospitals as well as fund various programs aimed at improving the overall health and wellness of
children within the community. Each year the LULU Foundation provides grants for the operation and
administration of several area hospitals including Clovis Community Hospital, California State University
of Fresno, and Valley Children’s Hospital. In June of 2019 for example, the LULU Foundation provided
the Community Cancer Institute an extremely generous gift to help provide services as breast cancer
technology and treatment, and other services.
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page184 Santa’s Village Event
Each year the Fresno Police Department puts on Santa's Village to make sure that children in Fresno
receive gifts during the holiday season. The event offers all of the traditional holiday activities that allow
kids to thoroughly enjoy
the holiday season
including photos, food,
crafts, and excitement
for the whole family.
The event brings
partners together for
the greater good for the
neighborhood children.
The passion these
organizations have for
bringing the community
together and giving
back align exactly with
the values and mission
of the Culture team. In
fact, the Culture team
has already made
financial contributions
for the 19th Annual
Santa’s Village Event
scheduled for
December 19th and
20th. Culture is
committed to furthering
the efforts of the city
and the various
organizations in
maintaining Fresno as
a safe and beautiful
place for its residents.
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page185 Breaking the Chains
If Culture is awarded a permit, valuable funding from the Fresno
Culture Community Fund will go to this life saving organization.
Breaking the Chains is a 501c3 non-profit organization located in
Fresno. They work with local, state & federal law-enforcement agencies to provide rescue, relocation,
restorative, and residential services to victims of human trafficking. Breaking the Chains has a safe house
that provides long term shelter to six survivors. In addition, they have a newly opened trauma treatment
center that is equipped with an executive office, reception area, counseling offices, a large
classroom/recreation area, childcare center, and a gym. The center provides services to more than 42
survivors through their non-residential service program and direct trauma informed services to 63
survivors and their families every day!
Culture’s Commitment to Supporting the Elderly
Residents age 55+ are a growing group of individuals who are
turning to cannabis and CBD as a healthier alternative to opioids
and other costly prescriptions to manage pain, certain illnesses,
appetite encouragement, assistance with sleep and other issues.
This is also the group of individuals who are asking for more
education on the use of cannabis for medical purposes. Culture is
dedicated to providing creative and ongoing education programs
for our elderly population. Some of these education opportunities
take place on site in Culture’s private consultation area where a customer can ask detailed questions and
get answers from an experienced staff person. Some of this education will also take place at Culture’s
facility with technologically advanced, easy-to-use kiosks, where an individual can get detailed
information on a product and its use. Other programs can take place at scheduled times at senior living
facilities where Culture’s educated staff can talk to small groups of residents about cannabis, CBD and
answer any and all questions they may have.
If chosen as a cannabis retailer in the Fresno community, Culture will reach out to senior organizations,
the Terraces at San Joaquin Gardens and Arbor Faire Senior Apartments and other senior living locations
listed below to investigate opportunities to educate our older population:
Oakmont of Fresno – 5605 N Gates Ave, Fresno, CA 93722
Arbor Faire Senior Apartments – 5175 N Feland Ave, Fresno, CA 93711
Fairwinds - Woodward Park – 9525 N Fort Washington Rd, Fresno, CA 93730
Vintage Gardens Assisted Living Community – 540 S Peach Ave, Fresno, CA 93727
Atria Fresno – 1715 E Alluvial Ave, Fresno, CA 93720
The Windham – 1100 E Spruce Ave, Fresno, CA 93720
Fig Garden – 6035 N Marks Ave, Fresno, CA
Additionally, Culture will offer senior discounts and provide regularly scheduled complementary bus
service for visits to shop at the retail store.
Culture’s Commitment to Reducing Homelessness
The Fresno community has a number of organizations dedicated to assisting the homeless. Culture is
committed to assisting the community with addressing the increase in homelessness throughout the City.
There are several areas where Culture would like to be helpful:
Funding for local homeless shelters, especially in the colder winter months
Assisting homeless individuals with reentry, job searches, and temporary housing
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page186 Giving extra support to youth affected by homelessness
Donations to Local Organizations
Culture would like to donate a set amount of its community budget
to pay for shelter essentials such as beds, food, clothes, or other
necessities for homeless individuals and families. Culture will work
with a Fresno based shelter to identify the cost to sponsor two
persons per month in local shelters and pay for their essential needs.
Hiring Homeless Citizens
Culture would like to provide resources, guidance, or assistance for homeless individuals and families
who are trying to get back on their feet, gain employment and find affordable housing. Culture will work
with Fresno’s existing programs to identify individuals on the cusp of
reintegration that need extra financial assistance and will make sure
those resources are made available. Culture will give qualified
homeless citizens a fair opportunity to interview for positions within
Public’s proposed retail company.
Youth Homelessness
Children are especially affected by homelessness. Culture would like to
offer support for local homeless children by allocating funds to ensure
access to education, books, clothing, toys, and inclusive recreation.
Culture is available to sponsor children to play organized sports, receive
extra-curricular education in music and the arts, provide buses for
homeless kids to and from community shelter activities, and other needs
identified by the community. Culture will also participate in transportation
programs so children can regularly attend recreational and other local
activities to keep them away from the negative influences of drugs, gangs
and crime. We will also participate in local food programs that provide meals for children in need – in
and outside the school environment.
Additionally, Culture will reach out to the following local organizations to inquire about providing support
for unhoused residents:
Poverello House – 412 F St, Fresno, CA 93706
Fresno EOC Sanctuary Transitional Shelter – 1046 T St #1427, Fresno, CA 93721
Fresno EOC Sanctuary Youth Shelter – 1545 N St, Fresno, CA 93721
Fresno Mission – 263 G St, Fresno, CA 93706
Rescue the Children – 2320 W Weldon Ave, Fresno, CA 93705
The Warming Center – 2445 W Whitesbridge Ave, Fresno, CA 93706
Naomi's House – 445 F St #3410, Fresno, CA 93706
Evangel Home Inc – 137 N Yosemite Ave, Fresno, CA 93701
Volunteer Hours
Where there is a need in the Fresno community, Culture will be there to
provide direct funding or in-kind donations to nonprofit organizations,
important causes and programs that benefit local Fresno residents.
As important as donating is, a priority of Culture is its commitment to
hands-on, boots-on-the-ground volunteering by our owners, community
team members, managers, and employees. Culture will develop a weekly
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page187 and monthly volunteer plan and schedule – so that it is integrated into becoming a full-fledged participant
in the Fresno community. Below is a listing of volunteer projects where we could be helpful:
Clean-up and beautification projects like Keep Fresno Beautiful
English literacy and reading mentorship programs for Spanish-speaking residents
Winter coat, hats, and glove donations for the homeless
Canned food drive collection for the Fresno Food Bank and Bulldog Pantry
Volunteering at the Fresno Food Bank or Bulldog pantry packing and distributing food items or
providing services to clients
Toys for Tots drive to collect Christmas toys and bikes for children in need
Other volunteer opportunities defined by the Public for the People Community Board and the City
of Fresno
Fresno Police and Neighborhood Watch Association
Culture’s Social Media Program Encourages Community
Culture’s team members are experienced at providing effective community outreach and engagement
through the company’s social media professionals. Culture will be committed to utilizing its social media
venues to encourage community participation in some or all of the community organizations listed above
through the following potential social media outlets:
Culture’s Facebook Education Page
Culture’s Instagram Page
Culture’s Twitter Page
Culture’s YouTube Videos
Culture’s Online and Published Ads in the Fresno Bee
Culture’s Notices and Ads on Fresno Next Door
Culture’s Online Blogs and Organization Newsletters
Serving the Fresno Community
A Word About COVID-19
Culture desires to become an integral participant in the Fresno
community, but not at the expense of the health and safety of its
leaders, owners, and employees – and not at the expense of its
future customers and valuable members of the Fresno community.
Until the community becomes COVID-free or an effective vaccine is
produced and distributed, Culture recommends that all community
outreach activities be temporarily completed virtually, or in person via use of effective masks, sanitizing
conditions and social distancing. We are looking forward to a time the community can gather together
safely and without the risk of contracting the disease!
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page188 7.1.1 FUNDING FOR EXPUNGEMENT CLINICS AND OUTREACH SERVICES
Culture will offer funding for Expungement Clinics and provide tutorials on the company website. Criminal
records, especially for small cannabis crimes are often barriers to entry for individuals who were victims
of the War on Drugs. Culture recognizes that people of color were often disproportionately impacted by
these crimes and wants to contribute to the process of repairing this wrongdoing. Fresno County’s Public
Defender has done an incredible job of pooling together the information on how to clean an individual’s
record. The company expects that the information is not well known. Therefore, Culture plans to embark
on a community outreach campaign that pools together informational resources for individuals to seek
out expungement.
Existing Resources: https://www.co.fresno.ca.us/departments/public-defender/how-to-clean-up-your-
record
Culture will dedicate website space to point
individuals to how they would go about
cleaning their record. Additionally, Culture will
print this information and keep it in the
literature rack inside the store. Finally, the
company’s Social Equity Consultant, Edward
Brown will host monthly Zoom meetings to
review the resources that Fresno County
makes available. In these meetings, he will
offer information on how to clean your record
then provide coaching and mentoring to those
who are proceeding with the process.
How to Clean Up Your Record
If you want to clean up your record, a good place to start is finding out what is on your "RAP sheet" also
known as your criminal case history.
Below are some ways to obtain your RAP sheet:
Fresno Superior Court's Odyssey portal.
Fresno Superior Court's Archives Department
Visit the Fresno Police Department Records and Information Service Bureau at 2323 Mariposa
Street, Lobby. M-F 7:30am-2:30pm. Please bring a picture ID, money order for $30 or valid
credit card. For more information call (559) 621-2534 or see Records & Reports.
Obtain a fingerprint background check by submitting a DOJ Request for Live Scan Service
DOJ Live Scan Instructions
Live Scan Fee Waiver
Fee Waiver Instructions
Clearing Your Record
If you have completed your sentence and have no open and active cases, you may be ready to clear
your record under one of the various forms of post-conviction relief.
Expungement
Felony Reduction
DEJ for Immigrants
Proposition 47
Proposition 64
Certificate of Rehabilitation
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
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A successful Expungement will withdraw a "guilty" or "no contest" plea and dismiss the case. Defendants
convicted of a misdemeanor, or felons sentenced to probation, local county time or AB109 may be eligible
to file an Expungement. Defendants may file this petition once they have paid all fines and fees
associated with the case, are no longer on probation, and have no open or active cases. Relief can be
mandatory or discretionary depending on the circumstances.
Benefits of a Dismissal
The offense is no longer considered a conviction
If all your convictions are dismissed, you can mark "no convictions" on applications
All employers cannot legally consider "non-convictions" as basis for employment or
advancement
May help with state licensing (Nursing, LVN, and Teaching Credential)
May help with housing or voucher programs
May help with immigration consequences
May help with eligibility for financial aid
Limitations of a Dismissal: California law does not permit a true clean slate, thus:
It can still be used for future prosecutions
May still limit professional and occupational licensing
It will always appear on your "rap sheet" or "background check"
The dismissal does not permit you to own a gun
It does not clear your DMV record
For more information about this relief and how to petition the court see our Expungement Self-Help
Packet.
Reduce Felony to Misdemeanor (Penal Code 17)
Certain offenses in California are punishable either as a felony or a misdemeanor. Those offenses are
called "wobblers." If you were convicted of a wobbler as a felony, the judge may be permitted to later
reduce the offense to a misdemeanor so long as your sentence did not include a prison term.
The easiest way to reduce a felony wobbler to a misdemeanor is to request it with
your Expungement. Alternatively, you can file a motion to reduce any wobblers using the forms and
instructions provided by the San Diego County Law Library.
Reductions via Proposition 47 or Proposition 64
Proposition 47 made certain non-violent felonies into misdemeanors. With Proposition 64, people
convicted of a marijuana related offenses may be eligible for a reduction or in some circumstances a
dismissal.
Deferred Entry of Judgement for Immigrants
Under Penal Code section 1203.43, if you are a non-citizen and have completed a Deferred Entry of
Judgment (DEJ) program, you may be eligible to eliminate a drug conviction for Immigration purposes.
To be eligible for the dismissal:
You must have participated in DEJ; and
Had the case dismissed based upon your successful completion of the program.
For more information on Immigration services and resources see the Helpful Links. For more information
on how to file for this relief see the Expungement page.
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page190 Proposition 47
Proposition 47 changed many nonviolent felony offenses to misdemeanors, including most convictions
for:
Shoplifting under $950
Forgery under $950
Writing bad checks under $950
Petty theft under $950
Grand theft under $950 (Robbery includes the use of force or fear and does not qualify)
Receiving stolen property valued under $950
Simple drug possession (Possession for sale or transportation does not qualify)
Auto theft of a vehicle valued under $950 at the time of theft
Receipt of a stolen vehicle valued under $950 at the time of receipt
Individuals with prior convictions for certain serious offenses, including many sex offenses and murder,
are not eligible under Proposition 47.
Deadline to file for Proposition 47: November 4, 2022
To apply for Proposition 47 assistance:
Apply online through Clear My Record; or
Download a Proposition 47 Intake Form and return to our office.
To apply for Proposition 47 directly:
See Fresno Superior Court's Proposition 47 Information page.
For assistance with a Proposition 47 conviction outside of Fresno County
Apply online through Clear My Record
See Californians for Safety and Justice, which has Proposition 47 paperwork for most counties
Additional information available at My Prop 47.
Proposition 64
Proposition 64 legalized recreational marijuana for persons 21 years or older. The following offenses are
now misdemeanors, infractions, and/or dismissals:
Adults in possession of marijuana or hash (H&S 11357)
Adults with sales, giving away, or transportation of marijuana (H&S 11359, 11360)
Adults cultivating marijuana plants (H&S 11358)
Minors with any marijuana related offenses are now infractions. Marijuana convictions for persons with
prior super strikes or sex offender registration may not be eligible for this relief.
The above list is not all-inclusive, and you are encouraged to contact an attorney for more information.
To apply for Proposition 64 assistance:
Apply online through Clear My Record
Download and complete the Proposition 64 Intake Form
Certificate of Rehabilitation
A Certificate of Rehabilitation is a petition requesting that the court declare that a person convicted of a
felony which carried a prison sentence is now rehabilitated. A granted Certificate of Rehabilitation is
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page191 automatically forwarded to the Governor of California as an Application for Pardon. A granted Certificate
does not guarantee that a Pardon will be granted.
Eligibility requirements:
1. At least 7 years (10 years in some cases) must have passed since discharge from parole or
completion of sentence, whichever is later; and
2. After completion of the sentence or discharge from parole, you must have lived an honest and
upright life, and fully complied with all laws; and
3. You must have continuously lived in California for the last 5 years; and
4. Either have been sent to prison or received a Penal Code section 1203.4 dismissal.
Misdemeanor offenses are ineligible unless the offense required sex registration.
What the certificate DOES:
1. Relieve some sex offenders of duty to register.
2. Enhance potential for obtaining state licensing.
3. Serve as documentation of rehabilitation to present to an employer.
4. Automatic application for Governor's Pardon.
What the certificate DOES NOT DO:
1. Dismiss, erase, or seal the conviction
2. Prevent the conviction from being used as a prior conviction.
3. Allow the person to answer on an employment application that he/she has no conviction record.
4. Restore the right to vote because this right automatically restores when your parole or probation
has been completed.
5. Restore the right to own or possess a firearm.
For information about this relief and how to apply, see our Certificate of Rehabilitation Self-Help Packet.
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page192 7.1.2 ENVIRONMENTALLY SUSTAINABLE BUSINESS MODEL
Culture anticipates energy generation for the retail store will be minimal, like any other retail store of
comparable size that has display cases to showcase products, standard retail store lighting, and a storage
warehouse. Culture will not cultivate or manufacturing at its retail store. No heavy machinery will be
utilized, agricultural grow lights, or industrial processes will be conducted. There will not be heavy water
usage, such as that for an agricultural operation, and our waste and waste-water runoff will be minimal.
Culture is committed to implementing sustainable practices, renewable energy, and water-efficient
buildings. Culture considers itself to be an environmentally conscious business, and we are committed
to considering and identifying all avenues and initiatives to be as ‘Green’ as possible. Culture implements
a range of energy-saving measures at the facility designed to reduce, reuse, and recycle, including:
Energy-efficient lighting on the interior and exterior of the building.
Water-saving devices for all tap faucets and facilities.
Use of recycled building materials (where possible) to reduce the carbon footprint of the facility.
Full recycling of any secondary packaging materials.
The business has no environmental impacts or adverse effects on the surrounding area. No odor is
emitted from the premises, and to be safe, we install an odor mitigation system to ensure any potential
odor generated is eliminated. The facility has minimal or no impact whatsoever on sewage, drainage,
solid waste disposal, energy, roads, or public transportation.
Ventilation and Odor Control. In accordance with the procedures set forth in this section, Culture
ensures the following:
Storage areas have balanced ventilation systems.
The Retail Manager ensures the regular maintenance of odor control equipment, including regular
cleanings and filter replacements as often as required.
Odor control equipment employ activated carbon filtration and is serviced according to ions.
Environmental Control Records. All environmental control adjustments and maintenance records are
recorded in Culture’s records and maintained for a period of seven (7) years in accordance with applicable
state law.
Energy-Efficient Vehicles
Culture conducts retail delivery to end consumers, and we utilize Hybrid vehicles to reduce fuel
consumption and carbon emissions.
LED Green Light
Barigye McCoy, Vice President of Commercial Sales
Founded in 2008, LED Green Light International
(‘LEDGLI’) is an innovative US Company that Designs
and Manufactures advanced LED Lighting products that
produce the Highest Quality Full Color Rendition Index (95+ CRI), Highest Energy Efficiency Efficacy
(159 Lumens per Watt @ 95+ CRI), longest lasting and most sustainable LED Lighting & Controls
Products available anywhere in the Lighting Industry today (10 Year Non-Prorated Warranty). Lighting
designed to bring the real equivalent of natural Sunlight’s Color and Clarity on a ‘blue-sky’ day (fully
dimmable) to the interior of all buildings! When used outside, the 97 CRI means the LEDs are 97%
compatible to our natural sun allowing the human eye to see true color, permitting security cameras to
capture more accurate images at low-light, nighttime recording hours; a navy blue hoodie can be seen in
Section: Community Benefits and Investment Plan
Subsection: Social Responsibility Plan
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page193 its true color, rather than purple or black under traditional lights! LED Green Light operates a portion of
its Pacific West Coast business out of our very own City of Fresno!
Barigye and Raymond have helped Culture see the benefits these particular LED lights bring to the
security and safety of its retail facilities, not to mention the cost and energy savings as an added bonus.
Culture anticipates partnering with LED Green Light to install the bulbs throughout the interior and exterior
of its facilities in Fresno and will expand to replace existing systems throughout all its California State
commercial cannabis retail operations.
LED Green Light already works with Fresno County Economic Development Building Department,
the Fresno City Civic Center, Fresno State University, University High School, the Internal
Revenue Service, the Clovis Unified School District, and nearby Porterville County. Culture is
excited to have been introduced to such an innovative product that enhances its safe operations,
contributes to the local work force, and aligns with environmental initiatives.
Bike Racks
As Culture’s facility is not far from Fresno Bikeways, Culture will install bike racks to encourage the use
of alternative transportation for our customers arriving locally.
Air Emissions
Culture is cognizant of the fact that procuring products locally dramatically reduces our carbon footprint.
Culture considers who and where to source our products from based on environmentally friendly
operations and proximity to avoid unnecessary transportation expense, pollution, and burden on the
environment.
7.1.3 UTILIZATION OF BLIGHTED AREAS FOR BUSINESS
The Culture team fully believes that Blighted Areas should be used for new investments. However, in this
instance, the company has identified a property that is not in what would be considered a “Blighted Area”.
This is not by design – rather the founders identified a location that will create an ideal commercial
cannabis facility. It is our intent to contribute to other blighted areas in the community by participating in
community clean-up events.
Section: Community Benefits and Investment Plan
Subsection: Public Health Outreach and Educational Program
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page194 7.2 PUBLIC HEALTH OUTREACH AND EDUCATIONAL PROGRAM
In accordance with FMC 9-3309(m)(3) and in support
of Fresno County’s Alcohol and Other Drug Strategic
Prevention Plan, Public has developed public
outreach and educational program for youth
organizations and educational institutions that
outlines the risks of youth use of cannabis, and that identifies resources available to youth related to
drugs and drug addiction.
Considering that Public is a cannabis retailer and public education is not a core competency, the company
will provide financial contributions to existing substance abuse prevention programs. Fresno County
currently works with the California Health Collaborative PATH Project. Considering that this provider is
already endorsed by the county, Public hopes to further fuel their missions with an influx of cash in the
form of donations.
7.2.1 PATH PROJECT
The Performing Above the High (PATH) Project is a program of the
California Health Collaborative, a non-profit organization
committed to enhancing the quality of life and health of
Californians. PATH was created in 2011 through funding from the
Fresno County Department of Behavioral Health as a
comprehensive approach to reduce marijuana use among youth
and young adults between the ages of 10 and 25 in Fresno County. Through a series of interactive and
evidence-based campaigns, the PATH Project intends to create community norm change regarding the
use of marijuana.
7.2.2 THE PATH PROJECT INTENDS TO CREATE COMMUNITY NORM CHANGE
REGARDING THE USE OF MARIJUANA BY:
Increasing youth, young adult, and community knowledge regarding marijuana use
Preparing parents to be proactive and vigilant about the use of marijuana
Recruiting the participation of law enforcement in marijuana prevention efforts
Providing opportunities for youth to take lead in countering the glamorization of marijuana
Providing youth and young adults with the skills necessary to refuse marijuana use
Website: http://healthcollaborative.org/performing-above-the-high
7.2.3 LOCK IT UP PROJECT
This community-based program is designed to decrease youth’s
lifetime use of prescription and over the counter drug use in Fresno
County by teens and adults aged 10-25 years old. The Lock It Up
Project partners with school districts, pharmacies, medical and
behavioral health professionals, parents, and youth to provide
information, town hall meetings, outreach events, and media
messages to address this issue.
Website: http://healthcollaborative.org/lock-it-up-project
7.2.4 RISKS OF MARIJUANA
Section: Community Benefits and Investment Plan
Subsection: Public Health Outreach and Educational Program
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risks of marijuana.12
12 https://www.samhsa.gov/marijuana
Section: Community Benefits and Investment Plan
Subsection: Public Health Outreach and Educational Program
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
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Culture will also publish a resource section on the company website to point adults to resources available
to manage, mitigate, and educate
Fresno County Access Line: 1-800-654-3937
National Institute on Drug Abuse (NIDA)
o https://www.drugabuse.gov/drug-topics/marijuana
Substance Abuse and Mental Health Services Administration (SAMHSA)
o https://www.samhsa.gov/marijuana
Fresno Police Department Marijuana Hotline: (559) 621-WEED (9333)
Fresno Sheriff’s Department Narcotics Hotline at 1-800-660-1086 or Email:
drugtip@fresnosheriff.org
National Helpline: 1-800-662-HELP (4357)
7.2.6 KULTURE KIDS – YOUTH MENTORSHIP PROGRAM
Our young population is the most vulnerable and susceptible to the
negative impacts of drugs, crime, violence, and gangs. The best
way to protect Fresno youth is to educate and support them from a
place of knowledge, caring and experience.
Culture is proposing the development of the “Kulture Kids” Youth
Mentorship Program, which we would like to create a first pilot
project mentoring youth who reside in Fresno. Working alongside in
partnership with other nonprofit groups and organizations that focus on the needs of underprivileged
youth, Culture is proposing to create and fund a pilot mentorship program that will focus on the following:
Bringing businesses, educational organizations, faith leaders and nonprofits together to better
understand the needs of local youth and brainstorm tenets of a program that would be of greatest
benefit
Partnering with organizations that have established local mentorship programs (like CASA Fresno
which mentors neglected youth and young people in foster care)
Deciding where to start, how many young people, what age ranges and where will they come
from, how many mentors, and how the program will be organized
Recruiting leaders to volunteer to be mentors to local youth
Preparing a training manual and virtual community forum to prepare volunteers to mentor
Being clear on the pilot program’s goals and objectives and how the program will be evaluated
Section: Community Benefits and Investment Plan
Subsection: Contributions to Fresno Community Reinvestment Fund
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page197 It is Culture’s goal to create a pilot mentorship program that supports Fresno’s most vulnerable
young people, providing them support, encouragement and coping skills, including discussions
on some of the following topics depending on their ages:
What makes you angry? How do you deal with things when you are angry? What are some things
you can do to deal with anger?
What do you love to do? What are some things you would love to do in the future? How do you
develop goals? What is one goal you have right now?
What topics in school do you like the most? Which ones do not you like? What kind of things are
you learning in school that might be helpful to you when you grow up?
Do you enjoy reading? If you could read only one book, what kind would it be? A mystery, a book
about someone famous? A comic book? A book about going to another place? Science fiction?
There are a myriad of topics and experiences a mentor can have with a
mentee. The most important of all of these is the understanding that
another person cares about you, wants you to be happy and to succeed in
life and is there to support you when you really need it. This is the kind of
pilot program Culture would like to create with input from the Fresno
community, the Fresno Culture Community Board, and the City of Fresno.
7.3 CONTRIBUTIONS TO FRESNO COMMUNITY REINVESTMENT FUND
Based on the expansive experience and knowledge of both the Culture Team and Mr. Edward Brown,
Culture has developed the following areas of support that Culture and team will provide for its social
equity program. Culture is confident that this program will assist in the lowering of barriers for social equity
participants. It is important to note that this is just a starting point for Culture and the Social Equity
Incubator Plan and is likely to expand when additional needs are recognized by the community, social
equity consultant, or the company.
Cultures Social Equity Incubator Plan aims to sponsor, and mentor any Fresno approved Social Equity
Applicant. The comprehensive plan includes mentorship, equipment donation, dedicated shelf space,
legal assistance, financial services assistance, and any other technical assistance. The details are
outlined below.
7.3.1 MENTORSHIP AND TRAINING
Culture is committed to providing a minimum of 200 hours of on-site training on the following topics:
Securing real estate and navigating the CUP process.
Operating a compliant retail storefront.
Cash handling and inventory management.
Product sourcing, shipping manifests, and METRC.
Recruiting great employees and coaching for better performance.
P&L management, tax payments, and accounting.
Best practices in security and safety.
Culture is further committed to sharing information with Social Equity Applicants in regard to supporting
professionals. As Culture recognizes that beyond the personal experience and expertise of its ownership
team, Culture’s success can also be contributed to the talent of the professional consultants utilized in
the planning and execution of the facility’s most intricate processes.
Section: Community Benefits and Investment Plan
Subsection: Contributions to Fresno Community Reinvestment Fund
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page198 7.3.2 EQUIPMENT DONATION
Culture’s founders are happy to assist a Social Equity Applicant with acquiring the materials required for
a proper retail buildout. This includes the following:
Sourcing recycled and/or materials for buildout costs.
Sourcing recycled and/or materials for packaging.
Identifying a licensed Contractor to execute the buildout at cost.
7.3.3 SHELF SPACE
Culture is willing make the entire facility a “Fresno” store. Much
of this will depend on the number of approved cultivators,
manufacturers, and distributors within the city. Culture aims to
bring the best products to the Fresno community; it would be
even better to provide the best “Locally Produced” products to
the Fresno community further supporting the Fresno economic
conditions. Licensed and compliant Fresno cultivators and manufacturers will always be given preference
in the Culture procurement process.
With the help of Social Equity Consultant, Edward, Culture has committed to
partnering with Original Equity Group, dedicated to ensuring equity applicants
thrive in business and opportunities. Through the Equity Trade certification,
OEG will help the Culture team identify equity qualified partners to support
within the industry. Culture has committed to including a minimum of 4 OEG
approved brands on its shelves at any time for a minimum of 60 days. They
will get 4 specials a month sponsored by Culture, social media exposure on
these days, 1 social media takeover during 60 days, update of their marketing
collateral, flyer design for days for the specials, in store promotion on
promotional days, and 5 hours of marketing training. If a brand becomes permanent on Culture shelves
after 60 days, due to high demand, then Culture will make room for another brand. If it is not transitioned
to a permanent brand, then it will get another shot 12 months later.
7.3.4 LEGAL ASSISTANCE
Culture understand that access to competent legal counsel can be a barrier to entry within the Cannabis
Industry. Therefore, Culture is willing to dedicate $10,000 in funds to a Fresno approved Social Equity
Applicant. Additionally, Culture will offer references to the company’s extensive legal network. The
funding and referral should get the Social Equity Applicant off the ground to lay a business framework
that is legally compliant and properly structured.
7.3.5 FINANCIAL SERVICES ASSISTANCE
Culture recognizes that by the nature of a Social Equity Applicant, the individual does not have access
to capital. In order to help the City of Fresno implement Fresno’s Social Equity Program, Culture is willing
to help the Social Equity Applicant find access to capital to successfully launch that individual’s cannabis
business.
As seasoned operators within the cannabis industry and experience launching several retail facilities
throughout California, both Chris and Devon can offer any approved Social Equity Applicant
comprehensive training on project budgeting, planning, and identifying the proper team to launch the
project. This exercise is a common business planning activity and should identify how much capital the
applicant will require to start the business.
Section: Community Benefits and Investment Plan
Subsection: Contributions to Fresno Community Reinvestment Fund
DISTRICT 5 CULTURE STORE 2590 SOUTH MAPLE AVENUE
DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page199 Once a capital figure is identified, Chris and Devon can help introduce the Social Equity to potential
financers for the project.
Financing a new business can be tricky. Because cannabis companies do not have access to traditional
business lending, funding a project is about identifying the proper capital partner. Sometimes capital
partners are willing to offer a loan. Sometimes this is in the form of company equity in exchange for
liquidity. Determining what path makes the most sense for the operator is a matter reviewing the fine print
and ensuring the agreement aligns with the goals of the project. Chris and Devon are more than happy
to help the Social Equity Applicant make these tough decisions to ensure he or she finds the best
available financing.
7.3.6 OTHER TECHNICAL ASSISTANCE SUPPORT
It can be said that the Culture team is both excited and eager to participate in Fresno’s Social Equity
Program and be part of the solution to uplift an individual who may be disenfranchised or of low income.
The Culture team recognizes that the war on drugs has disproportionately impacted individuals of color.
In either scenario, with whomever the City of Fresno chooses to move through the Social Equity program,
Culture will be happy to participate and assist this person. It is important that the cannabis community
works closely together to enable one another’s success. Culture plans on being honest and legitimate
mentors to this individual and has done their best to articulate how they will assist a Social Equity
Applicant. Success will come from selecting the right person to go through the Fresno’s Social Equity
program to ensure that they are willing to receive this type of assistance.
7.3.7 EARLY CONTRIBUTIONS TO THE FRESNO COMMUNITY REINVESTMENT FUND
Culture recognizes that it may take a year of operations for the
City of Fresno to realize funds for its community benefit
programs. As a gesture of our commitment to the Fresno
community, upon licensure of its proposed retail facility, Culture
pledges to contribute in the first year to get the Fresno
Community Reinvestment fund off to an early start.
Culture sets its standards high, with a focus on the specific individual needs of the Fresno community.
Culture is excited about becoming a full participant in the Fresno community and making a difference in
the lives of Fresno residents!