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HomeMy WebLinkAboutC-20-39 Culture Cannabis Club RedactedApplicant (Entity) Information Application Type Proposed Location Commercial Cannabis Business Permit Application C-20-39 Submitted On: Dec 04, 2020 Applicant DEVON JULIAN 619-277-2827 devon@culturecannabisclub.com Applicant (Entity) Name: Fresno Culture Corp DBA: Culture Cannabis Club Physical Address: 3 Corporate Park, Suite 200 City: Irvine State: CA Zip Code: 92606 Primary Contact Same as Above? Yes Primary Contact Name: Devon Julian Primary Contact Title: Chief Operating Officer Primary Contact Phone: 619-277-2827 Primary Contact Email: devon@culturecannabisclub.com HAS ANY INDIVIDUAL IN THIS APPLICATION APPLIED FOR ANY OTHER CANNABIS PERMIT IN THE CITY OF FRESNO?: Yes Select one or more of the following categories. For each category, indicate whether you are applying for Adult-Use (“A”) or/and Medicinal (“M”) or both Both Please make one selection for permit type. If making multiple applications, please submit a new application for each permit type and proposed location. Permit Type Retail (Storefront) Business Formation Documentation: Corporation Property Owner Name: SAMUEL MONACO Proposed Location Address: 6893 N GOLDEN STATE BLVD. City: Fresno State: CA Zip Code: 93722 Property Owner Phone: Property Owner Email: -- Assessor's Parcel Number (APN): 504-060-83 Proposed Location Square Footage: Supporting Information Application Certification Owner Information 3444 List all fictitious business names the applicant is operating under including the address where each business is located: THE APPLICANT, FRESNO CULTURE CORP WILL OPERATE UNDER THE FBN CULTURE CANNABIS CLUB. THE APPLICANT DOES NOT HOLD ANY OTHER LICENSES OR FBN'S. Has the Applicant or any of its owners been the subject of any administrative action, including but not limited to suspension, denial, or revocation of a cannabis business license at any time during the past three (3) years? No Is the Applicant or any of its owners currently involved in an application process in any other jurisdiction? Yes If so, please list and explain: THE OWNERS ARE CURRENTLY PURSUING LICENSES IN THE CITIES OF TRACY, FAIRFIELD, STANTON, AND CONCORD. I hereby certify, under penalty of perjury, on behalf of myself and all owners, managers and supervisors identified in this application that the statements and information furnished in this application and the attached exhibits present the data and information required for this initial evaluation to the best of my ability, and that the facts, statements, and information presented are true and correct to the best of my knowledge and belief. I understand that a misrepresentation of fact is cause for rejection of this application, denial of the permit, or revocation of a permit issued. In addition, I understand that the filing of this application grants the City of Fresno permission to reproduce submitted materials for distribution to staff, Commission, Board and City Council Members, and other Agencies to process the application. Nothing in this consent, however, shall entitle any person to make use of the intellectual property in plans, exhibits, and photographs for any purpose unrelated to the City's consideration of this application. Furthermore, by submitting this application, I understand and agree that any business resulting from an approval shall be maintained and operated in accordance with requirements of the City of Fresno Municipal Code and State law. Under penalty of perjury, I hereby declare that the information contained in within and submitted with the application is true, complete, and accurate. Iunderstand that a misrepresentation of the facts is cause for rejection of this application, denial of a permit or revocation of an issued permit. A denial or revocation on these grounds shall not be appealable (FMC 9-3319(d)). Name and Digital Signature true Title Chief Operating Officer Please note: the issuance of a permit will be determined based on the application you submit and any major changes to your business or proposal (i.e. ownership, location, etc.) after your application is submitted may result in a denial. All applications submitted are considered public documents for Public Records Act request purposes. For details about the information required as part of the application process, see the Application Procedures & Guidelines, City of Fresno Municipal Code Article 33 and any additional requirements to complete the application process. All documents can be found online via this link. For questions please contact the City Manager’s Office at 559.621.5555. Owner Name:Owner Title: FRESNO CULTURE CORP 11/27/2020 DIRECTOR OF COMMUNITY AFFAIRS AND GOVERNMENT RELATIONS OWNERSHIP ACKNOWLEDGEMENT FORM FOR COMMERCIAL CANNABIS BUSINESS PERMIT APPLICATION It is the intent of the City of Fresno to promote equitable ownership and employment opportunities in the cannabis industry to decrease the disparities in life outcomes for marginalized communities and to provide opportunities for local residents to compete for cannabis business permits. Therefore, this notice is to clarify the eligibility requirements in order to receive qualification as a Social Equity Applicant or points for Local Preference by establishing this acknowledgement to provide additional protections to mitigate against potential predatory practices. In order to qualify as a social equity applicant, or for the full points relating to the local preference criteria, the business entity must have ownership that meets the respective eligibility factors and hold at least 51% ownership interest. The social equity eligibility requirements are identified in FMC section 9-3316(b)(6), while the local preference criteria is identified in FMC 9- 3317(a) and the application evaluation criteria 2.5 (Appendix A). This majority interest can be made up of a single individual that meets this criteria, or any combination of individuals that hold at least 20% interest individually and meet the definition of an owner in FMC 9-3304(j). The cannabis social equity permits, and the local preference criteria are intended for the benefit of the Social Equity or Local Preference Individual Applicants related to business profits, proceeds of the sale of business assets, voting rights and additional protections. This also requires the Social Equity or Local Preference Owner to receive the Equity Share percent of the retained earnings and 100 percent of the unencumbered value of each share of stock, member interest or partnership interest owned in the event of the dissolution of the entity to their equity share, or 100 percent of the value of each of stock, member interest or partnership interest in the event that the stock, member interest or partnership interest is sold. Chief among the concepts of equity share, is unconditional ownership which means such individual(s) will receive equal profits, and distributions or other payments proportionate to their ownership interests. This is intended to ensure true ownership by the Social Equity or Local Preference Individual Applicant and as such, prohibits the divestment or relinquishment of any part of their ownership under any circumstance. In addition, the Equity Share is also expanded to address voting rights on fundamental decisions relating to the business and control of at least the equity share percent of the voting rights on all decisions involving the operation of the business. Furthermore, it requires the Social Equity or Local Preference Individual owner be the highest officer position of the business or that another individual is appointed to that position by mutual agreement of the parties. This requirement is also subject to being audited to assess compliance and the Social Equity or Local Preference Owner can initiate legal action due to a breach of contract agreement, and the City may suspend and/or revoke a license if any provision in an operating agreement violates any of the Equity Share or Local Preference requirements. Lastly, all applicants will be required to incorporate an addendum into their operating agreements that makes any provision ineffective, unenforceable, null and void, if it is inconsistent with, or in violation of, the Equity Share requirements. As proposed, Social Equity Applicants or Local Preference Applicants will be required to verify under Section 9-3316(b)(6), 9-3317(a), and Criteria 2.5 of appendix A that they meet the definition of a Social Equity or Local Preference Owner at the time of applying for a permit or permit renewal. The City shall have the sole and absolute discretion to determine whether the Applicant qualifies as a Social Equity Applicant and the number of points for Local Preference. The undersigned acknowledges that he/she has read and fully understands the content of this Agreement and is the Applicant or his/her/its authorized signatory. __________________________________________________ __________________________________________________ Applicant Signature Date Signed __________________________________________________ __________________________________________________ Print Name Title __________________________________________________ __________________________________________________ Company Name Address/Telephone Devon Julian Fresno Culture Corp. 11/24/2020 CHIEF OPERATING OFFICER 3 CORPORATE PARK SUITE 200 IRVINE CA OWNERSHIP ACKNOWLEDGEMENT FORM FOR COMMERCIAL CANNABIS BUSINESS PERMIT APPLICATION It is the intent of the City of Fresno to promote equitable ownership and employment opportunities in the cannabis industry to decrease the disparities in life outcomes for marginalized communities and to provide opportunities for local residents to compete for cannabis business permits. Therefore, this notice is to clarify the eligibility requirements in order to receive qualification as a Social Equity Applicant or points for Local Preference by establishing this acknowledgement to provide additional protections to mitigate against potential predatory practices. In order to qualify as a social equity applicant, or for the full points relating to the local preference criteria, the business entity must have ownership that meets the respective eligibility factors and hold at least 51% ownership interest. The social equity eligibility requirements are identified in FMC section 9-3316(b)(6), while the local preference criteria is identified in FMC 9- 3317(a) and the application evaluation criteria 2.5 (Appendix A). This majority interest can be made up of a single individual that meets this criteria, or any combination of individuals that hold at least 20% interest individually and meet the definition of an owner in FMC 9-3304(j). The cannabis social equity permits, and the local preference criteria are intended for the benefit of the Social Equity or Local Preference Individual Applicants related to business profits, proceeds of the sale of business assets, voting rights and additional protections. This also requires the Social Equity or Local Preference Owner to receive the Equity Share percent of the retained earnings and 100 percent of the unencumbered value of each share of stock, member interest or partnership interest owned in the event of the dissolution of the entity to their equity share, or 100 percent of the value of each of stock, member interest or partnership interest in the event that the stock, member interest or partnership interest is sold. Chief among the concepts of equity share, is unconditional ownership which means such individual(s) will receive equal profits, and distributions or other payments proportionate to their ownership interests. This is intended to ensure true ownership by the Social Equity or Local Preference Individual Applicant and as such, prohibits the divestment or relinquishment of any part of their ownership under any circumstance. In addition, the Equity Share is also expanded to address voting rights on fundamental decisions relating to the business and control of at least the equity share percent of the voting rights on all decisions involving the operation of the business. Furthermore, it requires the Social Equity or Local Preference Individual owner be the highest officer position of the business or that another individual is appointed to that position by mutual agreement of the parties. This requirement is also subject to being audited to assess compliance and the Social Equity or Local Preference Owner can initiate legal action due to a breach of contract agreement, and the City may suspend and/or revoke a license if any provision in an operating agreement violates any of the Equity Share or Local Preference requirements. Lastly, all applicants will be required to incorporate an addendum into their operating agreements that makes any provision ineffective, unenforceable, null and void, if it is inconsistent with, or in violation of, the Equity Share requirements. As proposed, Social Equity Applicants or Local Preference Applicants will be required to verify under Section 9-3316(b)(6), 9-3317(a), and Criteria 2.5 of appendix A that they meet the definition of a Social Equity or Local Preference Owner at the time of applying for a permit or permit renewal. The City shall have the sole and absolute discretion to determine whether the Applicant qualifies as a Social Equity Applicant and the number of points for Local Preference. The undersigned acknowledges that he/she has read and fully understands the content of this Agreement and is the Applicant or his/her/its authorized signatory. __________________________________________________ __________________________________________________ Applicant Signature Date Signed __________________________________________________ __________________________________________________ Print Name Title __________________________________________________ _ Company Name Address/Telephone JULIE LE FRESNO CULTURE CORP 11/27/2020 ADMINISTRATIVE DIRECTOR UPLOADED VIA CITY OF FRESNO PORTAL City of Fresno Cannabis Permitting Portal c/o Commercial Cannabis Business Permit https://fresnoca.viewpointcloud.com/ Re: Statement of Compliance that Application is True and Correct Fresno, California, Municipal Code Art. XXXIII, § 9-3316(d) (2020) To Whom It May Concern: I declare under penalty of perjury that the information contained within the foregoing Application by the Fresno Culture Corp for a commercial cannabis business permit is accurate and true to the best of the knowledge of its below authorized signatory. ((See Fresno, California, Municipal Code Art. XXXIII, § 9-3316(d)). This Statement of Compliance was executed on this 20th day of November 2020. FRESNO CULTURE CORP ________________________________________ By: Mr. Devon Julian Its: Authorized Representative devon@culturecannabisclub.com Phone: Fresno Culture Corp 3 Corporate Park Suite 200 Irvine, CA 92606 INDEMNIFICATION AND HOLD HARMLESS AGREEMENT FOR COMMERCIAL CANNABIS BUSINESS PERMIT APPLICATION To the fullest extent permitted by law, the City of Fresno (City) shall not assume any liability whatsoever with respect to having issued a commercial cannabis business permit pursuant to Fresno Municipal Code Section. 9-3333 or otherwise approving the operation of any commercial cannabis business or cannabis retail business. In consideration for the submittal of an application for a commercial cannabis business permit application and/or issuance of a cannabis business permit, and to the furthest extent allowed by law, Applicant does hereby agree to indemnify, hold harmless and defend the City and each of its officers, officials, employees, agents and volunteers from any and all loss, liability, fines, penalties, forfeitures, costs and damages (whether in contract, tort or strict liability, including but not limited to personal injury, death at any time and property damage) incurred by City, Applicant or any other person, and from any and all claims, demands and actions in law or equity (including reasonable attorney's fees and litigation expenses), arising or alleged to have arisen directly or indirectly out of the issuance of a cannabis business permit. Applicant’s obligations under the preceding sentence shall not apply to any loss, liability, fines, penalties, forfeitures, costs or damages caused solely by the gross negligence, or caused by the willful misconduct, of City or any of its officers, officials, employees, agents or volunteers. Applicant must, at the time of permit issuance, maintain insurance at coverage limits and with conditions thereon determined necessary and appropriate from time to time by the City Manager. Applicant shall conduct all defense at his/her/its sole cost. The fact that insurance is obtained by Applicant shall not be deemed to release or diminish the liability of Applicant, including, without limitation, liability assum ed under this Agreement. The duty to indemnify shall apply to all claims regardless of whether any insurance policies are applicable. The duty to defend hereunder is wholly independent of and separate from the duty to indemnify and such duty to defend exists regardless of any ultimate liability of Applicant. The policy limits do not act as a limitation upon the amount of defense and/or indemnification to be provided by Applicant. Approval or purchase of any insurance contracts or policies shall in no way relieve from liability nor limit the liability of Applicant, its officials, officers, employees, agents, volunteers or invitees. City shall be reimbursed for all costs and expenses, including but not limited to legal fees and costs and court costs, which the city may be required to pay as a result of any legal challenge related to the city's approval of the applicant's commercial cannabis business permit. The City may, at its sole discretion, participate at its own expense in the defense of any such action, but such participation shall not relieve any of the obligations imposed hereunder. This Indemnification and Hold Harmless Agreement shall survive the expiration or termination of the Application and/or Permit. The undersigned acknowledges that he/she (i) has read and fully understands the content of this Indemnification and Hold Harmless Agreement; (ii) is aware that this is a contract between the City and Applicant; (iii) has had the opportunity to consult with his/her attorney, in his/her discretion; (iv) is fully aware of the legal consequences of signing this document; and (v) is the Applicant or his/her/its authorized signatory. Signed on this day of 2020. Applicant Signature City Employee Signature Print Name and Company Name Print Name Address Title Telephone Number Telephone Number 20 November Devon Julian 3 Corporate Park Suite 200Irvine CA 92606 Fresno Culture Corp. DocuSign Envelope ID: 35121A74-08AE-4C02-B8DC-8EF8252DC2CF 11/25/2020 This Statement does not alter or amend any further requirement for Fresno Culture Corp to provide occupational safety and health training to employees. See Business and Professions Code 26051.5(11)(A) UPLOADED VIA CITY OF FRESNO PORTAL City of Fresno Cannabis Permitting Portal c/o Commercial Cannabis Business Permit https://fresnoca.viewpointcloud.com/ Re: Statement of Compliance with Cal-OSHA Training Fresno, California, Municipal Code Art. XXXIII, § 9-3316(c) (2020) To Whom It May Concern: Please allow this Statement to serve as confirmation that within one year of receiving a commercial cannabis business permit, Fresno Culture Corp., shall ensure that at a minimum one supervisor and one employee will have successfully completed a Cal-OSHA 30-hour general industry outreach course offered by a training provider whom is authorized by an OSHA Training Institute Education Center to administer such course. ((See Fresno, California, Municipal Code Art. XXXIII, § 9-3316(c)). This Statement of Compliance was executed on this 20th day of November 2020. FRESNO CULTURE CORP ________________________________________ By: Mr. Devon Julian Its: Authorized Representative devon@culturecannabisclub.com Phone: Fresno Culture Corp 3 Corporate Park Suite 200 Irvine, CA 92606 PLANNING AND DEVELOPMENT DEPARTMENT 2600 Fresno Street • Third Floor Jennifer K. Clark, AICP, Director Fresno, California 93721-3604 (559) 621-8277 FAX (559) 498-1026 November 19, 2020 Please reply to: Rob Holt (559) 621-8056 Devon Julian Fresno Culture Corp. 3 Corporate Park, Ste 200 Irvine, CA 92606 Dear Applicant: SUBJECT: ZONING INQUIRY NUMBER P20-04081 REQUESTING INFORMATION REGARDING CANNABIS RETAIL FOR PROPERTY LOCATED AT 6893 NORTH GOLDEN STATE BOULEVARD (All suite numbers) (APN 504-060-83) Thank you for your inquiry regarding the allowance of new cannabis retail uses. The requested information about cannabis retail uses was analyzed using Article 27, Chapter 15 of the Fresno Municipal Code (FMC) of the City of Fresno. Please note, all research for this inquiry is based on existing land development of the subject property. If there are multiple buildings on the subject property, this research was based on the address provided in the request. This research does not take into effect of future development unless provided in your application request. With that, research of a proposed cannabis retail business on the subject property conveys the following: 1. All cannabis retail businesses must be located on property zoned DTN (Downtown Neighborhood), DTG (Downtown General), CMS (Commercial Main Street), CC (Commercial Community), CR (Commercial Regional), CG (Commercial General), CH (Commercial Highway), NMX (Neighborhood Mixed-Use), CMX (Corridor/Center Mixed- Use), RMX (Regional Mixed-Use), and must meet all of the requirements for development in these zones, including, but not limited to, parking, lighting, building materials, etc. The subject property is zoned CH, which is one of the allowable zone districts for cannabis retail businesses. Development standards of the CH zone district are available in Sections 15-1203, 15-1204, and 15-1205 of the FMC. The subject location meets the zone district requirement, per Section 15-2739.B.1.a of the FMC, for a cannabis retail business. 2. All building(s) in which a cannabis retail business is located shall be no closer than 800 feet from any property boundary containing the following: (1) A cannabis retail business; (2) A school providing instruction for any grades pre-school through 12 (whether public, private, or charter, including pre-school, transitional kindergarten, and K-12); (3) A day care center licensed by the state Department of Social Services that is in existence at the time a complete commercial cannabis business permit application is submitted; and, (4) A youth center that is in existence at the time a complete commercial cannabis business permit is submitted. Zoning Inquiry P20-04081 6893 North Golden State Boulevard (All suite numbers) Page 2 November 19, 2020 The subject property is not located within 800 feet of the property boundary of any of the above-mentioned uses. The subject building meets the separation requirements, per Section 15-2739.B.1.b of the FMC, for a cannabis retail business. 3. Prior to commencing operations, a cannabis retail business must obtain a Cannabis Conditional Use Permit from the Planning and Development Department per Section 15- 2739.N of the FMC. 4. No more than 2 cannabis retail businesses may be located in any one Council District. If more than 14 are ever authorized by Council (more than 2 per Council District), they shall be dispersed evenly by Council District. The subject property is in Council District 2. There are currently no cannabis retail businesses located in Council District 2. This location requirement is satisfied for a cannabis retail business. Please review the entirety of Article 33, Chapter 9 (Cannabis Retail Business and Commercial Cannabis), and Section 15-2739 (Adult Use and Medicinal Cannabis Retail Business and Commercial Cannabis Business) of the FMC to understand other requirements of cannabis retail businesses, including but not limited to, application requirements, signage, etc. This information was researched by the undersigned per the zoning request. The undersigned certifies that the above information contained herein is believed to be accurate and is based upon, or relates to, the information supplied by the requestor. The City of Fresno assumes no liability for errors and omissions. All information was obtained from public records held by the Planning and Development Department. A copy of the Fresno Municipal Code may be obtained by contacting the City Clerk’s office at 559-621-7650. The Fresno Municipal Code may also be searched on the Internet, free of charge, by going to www.fresno.gov. If you have questions regarding this matter, please contact me by telephone at 559-621-8056 or at Robert.Holt@fresno.gov. Cordially, Rob Holt, Planner III Development Services Division Planning and Development Department Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page1 FRESNO CULTURE CORP 6893 N. GOLDEN STATE BOULEVARD DBA ‘CULTURE CANNABIS CLUB’ COMMERCIAL CANNABIS RETAIL APPLICATION CITY OF FRESNO DECEMBER 2020 Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page2 1 BUSINESS PLAN The Applicant, Fresno Culture Corp, a general stock corporation duly registered to do business in the State of California, is doing business under the statewide cannabis retail brand, “Culture Cannabis Club” (hereinafter “Culture”). The proposed location is situated at 6893 N Golden State Blvd within Fresno’s District 2, a CH (Commercial Highway) zoned area, which is a permittable zoned space for commercial cannabis business operations as expressed in FMC 15-2739(B)(1)(a). Anticipating the issuance of 2 Retail Store- Front Licenses in the City’s District, Culture projects its Fresno location to generate upwards of of yearly revenue. Culture understands that all Standard Operating Procedures must strictly adhere to Fresno Municipal Code, Zoning Ordinances, Tax Measures, as they may be amended from time to time. Culture strives to not only meet, but exceed City and State regulatory frameworks, and will adjust its Standard Operating Procedures as deemed necessary by all final Conditions of Approval issued by City departments. CULTURE IS LED BY A LIFELONG RESIDENT OF FRESNO BARIGYE MCCOY! HE WILL SERVE CULTURE AS A GOVERNMENT AFFAIRS LOCAL CONSULTANT, AS HE HOLDS STRONG COMMUNITY TIES AND INFLUENCE WITHIN FRESNO. BARIGYE OFFERS EXTRAORINARY TALENT AND HAS LED AN ACTIVE, PHILANTHROPIC LIFE AND EMBODIES EVERYTHING THE CULTURE ETHOS HAS TO OFFER! Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page3 Culture benefits from the experience of owning and operating 5 Southern California cannabis retail stores, and from the leadership of its long-time Fresno resident. The company is motivated to bring industry experience to Fresno so as to jump-start the city’s cannabis economy in a way that only a veteran storefront retail operator + local influencers can. The Culture team collectively possesses more than 17 years’ experience navigating the cannabis industry. Its expertise ranges from licensing and regulatory compliance to business startup and compliant operations development. With strong technological backgrounds, Culture brings these skillsets together to develop highly efficient and technologically advanced cannabis facilities that aim to provide the purest and highest quality products to area residents. Culture’s business plan demonstrates how Culture lives, breathes, and emanates its Culture Ethos as a mindful operator, with SOCIAL EQUITY and COMMUNITY SERVICE as priorities. Besides extensive years of legal cannabis business experience, Culture of Fresno is a locally owned and managed enterprise. Owner Barigye McCoy, a Fresno resident, born and raised, is a 49% equity stakeholder in the enterprise. Culture is equally excited to have its vibrant and beautiful Retail Store atmosphere transform the way legal cannabis is delivered to its customers off-site as well! Whether customers come to the store, or Culture goes to its customers, the Culture Ethos never wavers. The delivery drivers are an extension of the in-store experience, and Culture takes pride in being able to meet customer needs as it is convenient for them. In today’s changing and scary world of global pandemic, many customers are hesitant to spend extra time outside of the house, and many simply cannot take that risk. Culture is honored to extend its service beyond the traditional retail store boundaries, and with an easy to navigate platform, customers get the same in-store experience right from their phone or computer application. Culture never abandons its principles, and ensures optimal security, safety, quality, and customer service in its Delivery operation. Culture maintains its dedication to customer education, community outreach, and a robust employee benefits package. Culture looks forward to serving Fresno and the residents of Fresno County; delivery drivers can travel up to a 60-mile radius. With experience comes an expert understanding of the crucial variables necessary to successfully operate a cannabis retail store in the legal California space. Those crucial variables include:  Regulatory Understanding and Compliance  Safety and Security  An Efficient Technology/Software Stack (Track-and-Trace, POS, Sales & Marketing etc.)  Community Engagement  Supply Chain/Distribution Channels  Targeted, Compliant Brand Marketing  A Knowledgeable Staff This Application and Business Plan outlines Culture’s in-depth understanding of the variables described above and its confidence that the thoroughness of the plan speaks volumes to Culture’s ability to launch a highly successful cannabis venture for the betterment of the City of Fresno and its community. Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page4 CULTURE ETHOS Social Equity – Inclusivity – Acceptance – Integrity – Quality – Love EMBRACE - Culture’s commitment to meeting the needs of the social equity community is unparalleled, and its operation is a conduit to fulfill its principals’ civic responsibility to respectfully care for the health and well-being of their neighbors. This philosophy serves Culture well in establishing a strong presence as a community resource and ensuring sustainability over time. LEARN - The diverse backgrounds and combined experience of Culture’s team of highly skilled professionals in product selection, employee training, customer education, medical and adult-use cannabis operations, and regulatory compliance make it possible to confidently enact best practices and successful organizational plans. HONESTY - Through regulatory compliance and Generally Accepted Accounting Principles, Culture conducts business in a transparent matter. Culture manages all resources and record-keeping according to the highest standards for business. These practices minimize risks associated with operating a cannabis business and support long-term sustainability. SUPPORT - As Culture gets to know the people and the cities in which it operates, its team is positioned to communicate with city officials and organizations to identify how Culture can integrate and assist the community. Culture builds relationships to last, and in doing so, garners mutual support for its business and its neighbors. GROW - By partnering with several leading experts and vendors from within the medical and adult-use cannabis industry, Culture can harness technology and ensure access to high-quality, safe cannabis products. CARE - The highest-quality brands, product lines, delivery systems/devices, and apparel are offered at Culture. BEAUTY - Just as customers rely on their local coffee shop, Culture helps its customers to feel at home no matter where they are. Culture keeps its design consistent amongst all its locations state-wide. Whether visiting your local store, or out of town for business or pleasure, you can find a Culture store near you that welcomes with open arms. Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page5 WHY CULTURE IS RIGHT FOR FRESNO! CULTURE IS SELF-FUNDED AND FAST TO MARKET ECONOMIC DEVELOPMENT Tax Revenue = Average Annual Sales Revenue Local Vendors and Partnerships Education & Apprenticeships Boost Local Economy Cannabis Tourism JOBS 30+ Direct Hire Positions + Year One in Staff Payroll Social Equity Incubator Local Vendors and Partnerships Inclusion & Local Hiring Practices CITY BEAUTIFICATION Licensed Premise Tenant Improvements Appealing Landscaping and Façade Increased Neighborhood Security and Safety COMMUNITY SERVICE Culture Community Program 2% Gross Revenue Donation = EOC & VAC Partnerships & Funds PAL Commitment to Fund Santa’s Village Donation EDUCATION AND SOCIAL IMPROVEMENT Youth Education Funding & Programs Substance Abuse Education and Prevention Programs Increased Cannabis Education/De-Stigmatization Pinedale Community Association Highway Community Science Center Breaking the Chains Support & Funding Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page6 CULTURE BEAUTY EXTERIOR WINDOW DISPLAY LONG BEACH, CA RECEPTION LONG BEACH, CA SALES FLOOR LONG BEACH, CA Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page9 UNIQUE TECHNOLOGY Culture incorporates a unique retail concept utilizing touch screen technology. The system assists with customer education on product types, uses, cannabinoid concentration, flavors, and brands. The technology also helps expedite the ordering process for customers to easily make their product selections on the user-friendly touch screens, and then proceed to a Point of Sale station to pay and receive their order from a Sales Associate. Below are images of the stations at Culture Long Beach! Culture has received tremendous feedback with the inception of this technology station. The Culture Sales Floor is organized with NO PRODUCTS available for maximum security, and in turn has NO theft or diversion of cannabis products. Culture instead places ONLY product packaging throughout display cases and shelves. Customers can inspect the packaging for product information, ask questions, and utilize the technology station by placing the package with the barcode on the screen. The barcode is scanned, and the product education component appears on the screen. Once a selection has been made, customers can alert a Sales Associate. Continuing to the Point of Sale station, the Sales Associate then opens a locked cabinet behind a limited access area to retrieve the desired merchandise, check customer identification, and finalize the purchase transaction. Culture does recognize that many customers desire to evaluate raw flower offerings for their olfactory sensation and potency. Culture has designed unique, beautiful, and practical Flower Display Tables for this experience. Culture uses security tethered flower jars, fixed to the flower table, with a very small sample of raw flower. Customers are permitted, under the supervisions of Sales Associates and Security in the Sales Area at all times, to open the flower jars and smell the raw flower they wish to enjoy. This heightened experience at Culture keeps clientele satisfied and loyal, without compromising safety or compliant packaging of final sold products. Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page10 MARKETING SOCIAL MEDIA. Based on the marketing limitations that exist in the cannabis industry, Culture utilizes popular social media platforms to connect with its customers, post updates and offers, and stay connected with the city. Culture views social media is a great way to inform of local events, non-profit contributions, clean-ups, city beautification, and more! Based on the power of social media, Culture wanted to partner with a social media marketing agency that was relevant within the Fresno area and familiar with social media as a marketing meduim. Of Course, this led to the partnering with Fresno’s very own Backstory Creative. Backstory Creative is a marketing firm founded and headquartered in Fresno. They are visual and social creative agency focused on creating authentic and engaging marketing and advertising content. With more than 8 years of experience they have been pushing creative boundries, and creating valley-centric content for brands and companies that have come to paint Fresno and the Central Valley in a positive light. They have done notable work for various companies across several industries including First Bank of Fresno and the Fresno Area Express. Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page11 Culture has agreed to hire Backstory Creative to manage the social media marketing for the company. Below are a list of phases, scope of work, and deliverables. Phase Scope of Work Deliverables Build Establish social media platforms and plan/launch initial campaign release execution  Organize social media handles and negotiate purchases if needed  Produce a monthly content calendar and plan creative content Grow Increase engagement & followers to drive awareness & trial  Achieve pre-established metric targets  Social Influencer, Blogger partnerships  Targeted Ads / Ad Boost Campaigns / Digital Couponing  Potential website content integration Maintain Drive Consumer Engagement to increase occasions, frequency, and brand loyalty  Continued Earned Media  Continued Social Media Management  Voice Ownership  Strategic Planning  Account Specific Shopper Marketing integration BILLBOARDS AND SIGNAGE. Culture utilizes exterior signage and billboards, as permitted by law and in compliance with MAUCRSA, to advertise its brands and direct customers to nearby retail locations. CREATE A RECOGNIZABLE, DEPENDABLE, BRAND, AND REPUTATION. Culture understands that people are creatures of habit. Therefore, Culture aims to create a familiar, consistent brand design across all our retail stores throughout California. Furthermore, Culture aims to create a familiar atmosphere and level of customer service, so no matter where Culture-ites are, local or traveling, they can find a Culture store to feel comfortable and welcome in. Culture would like to emphasize that its branding and advertising speaks to all links in the chain. Since the Culture Ethos starts from the seeds, cultivation, and continues all the way through to consumer purchase, its marketing plan represents all facets of Culture. Culture is born with its plants, living a rich and full existence until enjoyment by its loyal customers. Culture marketing is more than just selling products. Culture prioritizes City beautification. To beautify Fresno, Culture brings its vibrant, pleasant, holistic approach to the City streets. Art Mural Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page12 Culture complies with applicable state and city regulations on the printing, publishing, advertising, or dissemination of materials related to its cannabis business, and receives permission from city officials before launching any marketing or advertising campaign. Culture adheres in a minimum to the following state regulations on the placement of advertising: Marketing Goals  Build hype, intrigue, and desire for Culture through a clever mix of branding, social media, and local community engagement  Drive top of mind awareness through an always-on, digitally focused social media and content strategy  Create loyalty to the Culture brand by delivering and living our core value: NO MATTER WHICH CULTURE, LIVE YOUR CULTURE CUSTOMER REVIEWS As part of its customer-centric focus, Culture simplifies and streamlines customer ability to review products. Culture integrates online menus and reviews with three of the largest cannabis technology platforms in the country: Weedmaps, Leafly, and Releaf. Culture’s entire menu of cannabis offerings is available to consumers online where they have a chance to browse, research, and comment on the products that are right for them. RESPONSIBLE PRODUCTS Culture understands the strain that cannabis production can put on the environment, which is why Culture is dedicated to sourcing from producers using environmentally safe and state-of-the-art techniques. By ensuring proper licensure of producers, Culture can certify that its cannabis and cannabis products are sourced from those who are in compliance with regulations from the Department of Fish and Wildlife, the California Water Resources Control Board, the Department of Food and Agriculture, and the California Department of Public Health. Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page13 CHRIS FRANCY CHIEF EXECUTIVE OFFICER 7+ YEARS OF CANNABIS BUSINESS OWNERSHIP DEVON JULIAN CHIEF OPERATING OFFICER 10+ YEARS OF CANNABIS BUSINESS OWNERSHIP JULIE LE DIRECTOR OF ADMINISTRATION 6+ YEARS OF CANNABIS BUSINESS OWNERSHIP AND ADMINISTRATION BARIGYE MCCOY DIRECTOR OF COMMUNITY AFFAIRS & GOVERNMENT RELATIONS 13+ YEARS OF LOCAL PUBLIC SERVICE EDWARD BROWN SOCIAL EQUITY CONSULTANT 3+ YEARS OF SOCIAL EQUITY POLICY AND REFORM EXPERIENCE OWNERSHIP TEAM Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page14 1.1 OWNER QUALIFICATIONS The Culture team has extensive experience, knowledge, and expertise in running diverse types of businesses, including commercial cannabis retail, delivery, and cultivation operations. Additionally, relevant owner experience includes extensive Branding and Marketing expertise which is critically important to both the success of all cannabis Retailers but also important for the compliant execution of a California marketing campaign in accordance with State law. Through the owners’ combined experience, Culture offers astute business acumen, award-winning service, and a long-lasting commitment to its customers. Culture is conscientious of the sensitivity to cannabis operations affecting youth and under-privileged areas, which is why extreme care is taken to heighten security, educate and train employees, conduct rigorous employment processes, and construct highly secure and technologically advanced facilities that prevent the diversion and abuse of cannabis products. Culture is cognizant that every community has its own unique culture, desires, needs, and aesthetic. It sets out to merge its business mission with the local mission from day one, to consistently offer the best standards while remaining sensitive to the local community. Culture shifts its directives as the community grows and infrastructure expands. The building aesthetic fits into its surrounding street and neighborhood; the retail store is a comfortable and familiar place for regional clientele; products are procured specially for the requests of our customers; Culture partners with other non-cannabis businesses and vendors to boost the local economy and utilizes its neighbors for their expertise. In following the company mission, Culture runs compliant, safe, and profitable operations that contribute valuable tax dollars to enhance the City and enrich the lives of its residents. LICENSED CULTURE STORES OWNED BY CHRIS FRANCY SAN BERNARDINO – PROJECTED OPENING JANUARY 2021 ANTIOCH – PROJECTED OPENING NOVEMBER 2021 WILDOMAR – PROJECTED OPENING NOVEMBER 2021 PORTERVILLE – PROJECTED OPENING NOVEMBER 2022 PENDING CULTURE APPLICATIONS OWNED BY CHRIS FRANCY TRACY – FAIRFIELD – STANTON - CONCORD CULTURE SISTER STORES DIRECTED BY DEVON JULIAN AS CHIEF OPERATING OFFICER LONG BEACH – NOW OPEN CALEXICO – NOW OPEN BANNING – PROJECTED OPENING DECEMBER 2020 (EXCEPTION MR. JULIAN NOT COO) JURUPA VALLEY- PROJECTED OPENING DECEMBER 2020 MORENO VALLEY – PROJECTED OPENING JANUARY 2021 CORONA– PROJECTED OPENING JANUARY 2022 LOS ANGELES – PROJECTED OPENING JANUARY 2022 SAN FRANCISCO – PROJECTED OPENING JANUARY 2022 Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page15 1.1.1 CHRIS FRANCY – CHIEF EXECUTIVE OFFICER Chris Francy is a successful regulated commercial cannabis entrepreneur that has played a role in pioneering the regulated cannabis industry since 2013. Chris’ cannabis business experience features retail store-front, delivery, cultivation, manufacturing, and distribution operations. Before venturing into the cannabis space, while still in high school, Chris founded a computer components e-commerce retailer, which landed at #104 on the 2004 “Inc. 500” list of fastest-growing companies. He accepted the Young Entrepreneur Award in 2012 from the U.S. Small Business Administration in a White House Ceremony for his e-commerce start-up and eventually sold his successful e-commerce business to a major investor. Chris began his career in the cannabis industry by funding, constructing, and operating a 12,000 square- foot indoor cultivation facility in 2013. He hired and supervised ten full-time employees handling every stage from cloning through trimming to curing. The facility featured utilized state of the art technology to create optimal environmental conditions. The strains of medicinal cannabis produced in Chris’s facility were extremely varied for a medium-sized facility, with as many as 32 different strain types in production at any one time. His facility was one of the first indoor cultivation properties in California to grow the “Charlotte’s Web” CBD dominant strain renowned for its effects on seizure prone patients. In 2016 Chris purchased land and developed a 40,400 square-foot hybrid greenhouse facility in Desert Hot Springs, working together with his paid consultants, MSA Engineering and Prest-Vuksic Architects. Chris managed the project through its purchase, development, engineering phases, and entitlement phase (Conditional Use Permit). When opportunities arose in 2015 to establish medicinal cannabis retail collectives in Orange County, Chris shifted his focus away from his cultivation operation to follow his true passion for developing a retail business, in the newly regulated cannabis market. Between 2015-2016 he founded and opened the Orange County Cannabis Club (“OC3”) and Bud & Bloom medicinal cannabis stores. In 2018, he opened a third store in Long Beach called Modern Buds, followed by a fourth store in the city of Seaside, UrbnLeaf. Chris’ retail businesses have set the pace in California’s cannabis industry and have garnered tremendously positive public exposure, including from national news outlets. The businesses have generated combined revenues of over $20,000,000 and each continues to grow every year. Chris continues his entrepreneurship with several new cannabis retail facilities, currently licensed and in construction. He has partnered with the Culture Cannabis Club brand to bring a warm and inviting retail design appealing to all ages and classes, that utilizes a streamlined shopping and order process for a comfortable and heightened retail experience. These stores are being built in San Bernardino, Antioch and Wildomar. A retail license was recently awarded in the City of Porterville. Retail and cultivation (Stanton) applications are pending in the cities of Fairfield, Tracy, Stanton, and Concord. All of these locations will follow the design footsteps of the Culture brand. Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page17 1.1.2 DEVON JULIAN – CHIEF OPERATING OFFICER Devon Julian is an operations and compliance specialist involved in the cannabis industry in California since 2007. He plays an essential role at Culture in branding, sales, compliance, product sourcing, and employee training. He previously managed multiple proposition 215 California Medical Marijuana compliant cultivation operations, with responsibilities that include oversight of total cultivation operations, product quality control, and negotiating distribution contracts and retail relationships. Recognizing the benefits of cannabis and the opportunity for someone with his skills and abilities, Devon started the consulting company, DJ Highrise, in 2018. The business focuses on cannabis operations consulting and regulatory compliance in the regulated market. Mr. Julian’s experience of making the transition from the Prop 215 market to the new Prop. 64 cannabis industry has given him a wealth of knowledge and insight on the proper, compliant way to own and operate a successful cannabis operation. In addition to his tenure in the Medical Cannabis industry, Devon has spent over 10 years consulting successful cannabis businesses (including Culture) on Operations and Regulatory Compliance through freelance consulting and DJ Highrise based out of San Diego. Devon’s expertise in the fields of operations, compliance and staff management in and out of the cannabis industry give him the invaluable ability to propel a company such as Culture into a tier of success which the City of Fresno will benefit from and sorely deserves. His operations, compliance, and management background afford Devon the ability to target development of Culture’s Retail Standard Operating Procedures which are the blueprint and backbone of operations for the brand. Devon oversees for the company large groups of employees, sales processes, retail management, development and expansion, and government and regulatory relations. Following in his grandfather’s footsteps of giving back to the local community, he is involved with multiple charity groups including San Diego Vision Walk fighting childhood blindness, Gavin’s Groupies focusing on childhood congenital blindness condition LCA, and the drug rehabilitation and transition home which his grandfather sat on the board of for more than 30 years. Devon originally joined the Culture family in 2019 as a trusted business consultant. Today, Culture is proud to have Mr. Julian as Chief Operating Officer of the organization to offer his compliance, operations, and overall industry experience. Devon focuses on scaling California operations by managing an experienced team of hard-working professionals. Devon sets ambitious goals for the Culture team to get every newly licensed retail store open in 6-9 months. Devon joins Culture as the Chief Operating Officer, and will commence in this capacity officially November 1, 2020 at the following licensed locations: Long Beach, Calexico, Corona, Concord, Moreno Valley, San Bernardino, Antioch, Wildomar, Porterville, San Francisco, and Los Angeles. Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page19 1.1.3 JULIE LE – DIRECTOR OF ADMINISTRATION Julie is an Asian-American self-made entrepreneur that has owned and consulted for restaurants, nail salons, and cannabis companies. Julie was a consultant of Eagle Rock Cannabis Facility in East Los Angeles. Julie is passionate about women’s rights, female education, and empowering young women to take charge of their life through financial independence. She is a cannabis advocate and has used her success in the business world as an entrepreneur to bring capital, team building, and community involvement to the cannabis industry. Julie is a talented business leader, visionary and operator. Julie’s licensed commercial cannabis experience through numerous partnerships over the years is reflected in her ownership, management, directorship, and/or financial interest, in the following licenses (some of which the assets have been built and sold since their inception and Julie’s involvement):  Two, City of Los Angeles, CA, Priority M (“Proposition D” Era) Retail and Microbusinesses: Stoney Point Collective and Eagle Rock Dispensary (sold)  City of Moreno Valley, CA Retail: Moval Nourish  City of San Bernardino, CA Retail: PTRE Management, LLC.  City of California City, CA Retail (license won and pending final issuance)  City of Calexico, CA Retail: Elemental Holistic Care Corp.  City of Calexico, CA Microbusiness: Elemental Holistic Growth Corp.  City of Adelanto, CA, Cultivation, Manufacturing, Distribution: HD Biotech (Sold)  City of Corona, CA Microbusiness: River Releaf, LLC (Sold) Julie has expanded on her passion for assisting female operated businesses thrive in the regulated cannabis industry. Julie sees each business’ unique challenges as an opportunity to build a future for each affiliate involved. Her approach to consulting retail cannabis businesses is stoic and steady. She provokes thought, asks the hard questions, and guides business owners to solve their problems with a quantifiable and actionable approach. Julie has consulted with business operators at a 24,000 sq. ft. cultivation facility in the city of Adelanto, which operates with a high demand for its high quality, tested product. Julie assists the business ensure compliance with local and state regulations, maintenance of best practices, and staying on the cutting edge of the cannabis industry. She has helped hire some of the best operators in cultivation to take the facility to steady rising success. Julie believes in establishing industry leading, disciplined, fiscally responsible, and compliant operations maintaining an above-board operation at her current facilities. Some things she has implemented include above random lab testing of products for quality and pollutants, regular third-party security protocol reviews and entry level local hiring programs offering a path to employment in the growing cannabis industry. In addition to full-time cannabis business consulting, Julie is also involved in community organizations and non-profits focused on helping to empower women entrepreneurs, domestic abuse recovery, and children. She was an early participant in SCORE LA’s Triple L Program which serves to assist eager female entrepreneurs of Los Angeles and her businesses actively donate to and volunteer with Good Shepard Shelter of Los Angeles which is a domestic abuse shelter for women and children. Section: Business Plan Subsection: Owner Qualifications FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page21 1.1.4 BARIGYE MCCOY – DIRECTOR OF COMMUNITY AFFAIRS AND GOVT RELATIONS Barigye McCoy was born and raised in Fresno, California. A proud Fresno native, he still resides in South West Fresno, a place that saw him through his formative years attending all public schools: Lincoln Elementary, George Washington Carver Elementary and Junior High School, and finally graduating from Edison High School in 1999. He is the son of a pastor, Pastor Paul McCoy from the New Light for New Life Church of God. Barigye is the father of 3 children, Brianna, Dakarai, and Diallo. He is extremely active in local and Statewide community projects and organizations such as serving as President of the African American Museum in Fresno, the Black cultural arts hub of the San Joaquin Valley located at 1857 Fulton St. He is a commissioner on the Equal Opportunities Commission serving on the Executive Board and acting as Chair on the Human Resources Committee. He was a Unit 12 Senior Shop Steward of the Service Employees International Union (SEIU), an elected Union representative in the workplace acting as the first 'port of call' if a member has any kind of difficulty or concern in their workplace. Barigye was also a District 3 Planning Implementation Committee member, a Central Labor Council member, and County of Fresno Health Benefits Advisory Committee member. In 2013 McCoy was chosen as the first African American--and only thus far--to represent Fresno, CA to be a part of the Congressional Black Caucus Political Institution out of over 50,000 applicants. He recently decided to enact on his desire of pursuing a B.A. in Urban Development at California State University Fresno and is currently working for Tutelian & Co as Executive, and Director of Public and Government Affairs. Barigye also holds a VP position in Commercial Sales at LED Green Light International. Section: Business Plan Subsection: Budget for Construction & Operations FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page1.2 BUDGET FOR CONSTRUCTION & OPERATIONS Section: Business Plan Subsection: Budget for Construction & Operations FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page24 1.2.1 GENERAL PROFIT ASSUMPTIONS Culture takes a conservative approach to business growth because of industry unknowns, such as the level of competition increasing with additional licenses issued in nearby cities. With most cities on track to comply with State legalization and licensing within the next 2 - 4 years, Culture’s focus now is on building reputable brand strength, creating a scalable model to ensure speed to market, increasing industry experience and knowledge, and continued community service. This recipe will help Culture thrive across the state as market trends shift, the regulatory environment matures, and more cities permit retailers to operate. Culture believes that its customer base will expand as cannabis becomes more acceptable in the mainstream and as the Culture brand becomes a cornerstone of quality and affordability. Culture will make efforts to understand the core customer base in the area and how to best communicate with those loyal clients. The location Culture selected sits directly on Golden State Avenue and Highway 99. This intersection has an average of 88,000 cars per day based on Caltrans traffic report https://dot.ca.gov/programs/traffic- operations/census/traffic-volumes/2017/route-99. This retail center is home to the number 1 grossing Starbucks in Fresno County. It contains abundant parking, high visibility from Golden State Ave and Highway 99, and directly adjacent to new development to the North of National Food Chain Restaurants. The location is also within 15 miles to the growing affluent community in the North Growth Area and Woodward Park. When calculating initial gross profit projections, we do an in depth study of various city factors that will effect sales, such as city and county population, nearby licensed cannabis retailers already open, or soon to open, the city size in square miles, vicinity to major thoroughfares, housing density, and other things such as proximity to major universities, fair grounds, sports stadiums, and popular tourist destinations. Section: Business Plan Subsection: Budget for Construction & Operations FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page25 The below figures were used to calculate the annual gross revenue (less taxes): Weedmaps.com storefront retailers near Fresno County as of November 19, 2020 The County lacks a legal vendor of cannabis. This means Culture will service many neighboring cities. Section: Business Plan Subsection: Budget for Construction & Operations FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page26 1.2.2 CONTRIBUTING FACTORS  The average age of the local population is in line with the average age of a cannabis consumer at 35.  We expect to serve an average of 4,922 customers per month with higher volumes during mid- day and evening during weekdays, higher volume during national holidays, and a higher volume during mid-day on weekends. This figure includes delivery orders.  Culture is designed to be inviting and approachable to all age ranges, method of consumption, and runs programs designed to drive in consumers 55+, which is the fastest growing market for cannabis in the state. Offering holistic services, education on the potential benefits of CBD, yoga, and other community events will make the location a destination for an active aging population.  The use of touch screen technology, lift and learn flower automated flower bars, and smart product packaging in our retail model is unique to the brand and store, which will make this a destination store for the tech centric residents of the area.  Culture has several strategic partnerships with licensed cultivation, distribution, and manufacturing facilities throughout the state, reducing the costs of goods sold by procuring the most desired brands at competitive prices.  Culture uses low flow devices, LED smart lighting, and energy efficient practices in the operations reducing utilities.  Culture uses hybrid vehicles and efficiency-based route selection in the delivery operations. We focus on fuel efficiency for environmental and cost concerns. The cost of fuel is calculated into the supplies portion of the budget.  Build out expected to be completed very quickly with a blank slate to work from, low overall construction costs, and the companies  Location is ideal for Fresno residents with no current storefront retailers Section: Business Plan Subsection: Budget for Construction & Operations FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page27 1.2.3 COMMUNITY BENEFITS CONTRIBUTIONS Culture is committed to the community it serves through the Culture Community program, social equity program and other community aid. For this Culture is committing a total of 2% of gross retail products sales to the community equating to a first-year contribution of in community benefits towards the Fresno Reinvestment Fund, non-profits, Sheriff Patrol funding, community infrastructure, education programs, local events, and more. 1.2.4 CITY FINANCIAL INCENTIVES Culture anticipates its annual city 10% Marijuana Business Tax rate to the City of Fresno to be approximately starting year 1 for the City infrastructure and community services. 1.2.5 CONSTRUCTION BUDGET Section: Business Plan Subsection: Budget for Construction & Operations FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page28 1.2.6 1 YEAR OPERATING BUDGET Section: Business Plan Subsection: Budget for Construction & Operations FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page29 1.2.7 3 Y EAR P ROFORMA GENERAL A SSUMPTIONS Section: Business Plan Subsection: Budget for Construction & Operations FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page30 Section: Business Plan Subsection: Proof of Secured Capital FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page31 1.3 PROOF OF SECURED CAPITAL Section: Business Plan Subsection: 3 Year Pro forma FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page32 1.4 3 YEAR PRO FORMA Section: Business Plan Subsection: Hours of Operation and Opening/Closing Procedures FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page33 1.5 HOURS OF OPERATION AND OPENING/CLOSING PROCEDURES Culture will limit its hours of operation for both retail and delivery activities to the hours of 6am and 10pm daily in compliance with FMC 9-3310(a)(1) and 16 CCR § 5403. Activity on the premises outside of the hours with consist of only non-sales related activities germane to the business. Retail Delivery operations typically begin 1 hour after opening, 8 am, and will cease promptly or before closing, and in no case later than 10 pm. To be mindful of store closing hours, Culture does not accept orders after 9 pm. Security Guards are present during all operating hours, and when employees are on-site to open and close the store. Culture makes it a standard to contract with an after-hours security company that patrols the area regularly to ensure security of the facility. 1.5.1 STAFF SCHEDULE  Morning-shift personnel open the cannabis retailer for non-public operations at 7:00 a.m.  From 7:00 a.m. to 8:00 a.m., prepare store for public operations by prepping POS stations, checking all security monitoring systems, and turning on all electronic systems.  Morning-shift personnel open the cannabis retailer for public operations at 8:00 a.m.  From 8:00 a.m. to 10:00 p.m., the cannabis retailer is open to the public and customers may engage in the retail purchase of finished cannabis and cannabis products.  Evening-shift personnel close the cannabis retailer for public operations at 10:00 p.m.  From 10:00 p.m. to 11:00 p.m., evening-shift personnel return unsold finished cannabis and cannabis products back to overnight storage.  Evening-shift personnel close the cannabis retailer for non-public operations at 11:00 p.m. For the most secure operation, Culture does not stage product for viewing on the retail floor or hold cannabis products in areas where customers may have access. All cannabis and cannabis products remain in limited access areas until purchase, where then a member of the sales staff retrieves products purchased from secure storage for the customer, bags it in an approved, sealed exit packaging and escorts customers to the exit with their purchase. This method has created a smooth, lower risk operation and alleviates risks associated with theft often found with having physical product on the sales floor. ALL products stored in the limited access cabinets behind the POS station are moved to secure storage at the end of the day. During peak customer hours, Culture adds Sales Associates and Security Staff to the schedule, and likely an extra manager and receptionist. Should there be high customer volume that is unexpected, Culture’s procedures still allow for efficient service, control of security and customer turnover. The use of Culture’s touchscreen technology means orders can be placed faster and safer. Culture also encourages pre- ordering online during rush hours to expedite customer purchases. Deliveries requested after 9:00 PM will be rejected until the next morning for fulfillment. This way Culture can ensure all deliveries are complete before 10:00 PM closing. Section: Business Plan Subsection: Hours of Operation and Opening/Closing Procedures FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page34 1.5.2 OPENING PROCEDURES CHECKLIST The Inventory Control Agent and Store Manager will execute the below Store Opening Checklist to ensure that all morning activities are complete. A record of this will be kept on file. Once employees have completed the store opening checklist and properly filed the form, they will open the lobby area to allow customers in for normal business.  One security guard is always onsite when employees are onsite.  At least two employees are present to open the facility including a Store Manager.  The security guard gives the employees an “all clear” that the perimeter of the building and nearby streets has been surveyed.  The employees enter the facility while the security guard is stationed at a distance from the entrance and with a clear view of the street.  Upon entering the facility, the employees re-lock the front door and disarm the premises’ alarm system. If the employee is threatened while disarming the system, he/she enters a duress code into the alarm system keypad.  After disarming the premise alarm system, one employee is stationed in view of the door, and the security guard walks around the premises to look for signs of intruders or forced entry. Special attention is paid to restrooms, offices, and other areas where an intruder may hide. If an intruder is suspected, or a sign of a forced entry is noticed, the employees immediately leave the facility and call 9-1-1. They then call the facility's third-party licensed security company. If the employees cannot exit the facility safely, the employees determine if a panic button can safely be alarmed or if he/she should seek protection out of harm's way.  After checking the interior of the facility, the inside employees post the predetermined “all-clear” signal to the security guard.  If the guard does not receive a text of “all-clear” after five minutes or sees signs of anything suspicious, he/she immediately calls 9-1-1.  Safes, cash kiosks, and vaults are disarmed at the latest practical time. If an employee is threatened while disarming the vault, he/she enters a duress code into the alarm system keypad.  The front door remains locked until opening time.  Before opening for business, all camera views are checked to make sure cameras are working and aimed properly. Surveillance and recording devices are also checked to verify that they are recording. Any problems with the cameras or recording devices are immediately reported to the security company.  Staff perform a General Inventory Check prior to doors opening for the day to ensure that that Track-and-Trace/POS system is up to date.  Staff perform a Cash on Hand check to ensure that the Sales ledger is in order with the previous day’s transactions and that the appropriate amount of cash is available for the day’s transactions.  Before unlocking the doors, all security cameras are reviewed, and the guard is notified for an “all-clear” to unlock the doors. Section: Business Plan Subsection: Hours of Operation and Opening/Closing Procedures FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page35 1.5.3 CLOSING PROCEDURES CHECKLIST The Inventory Control Agent and Store Manager will execute the below Store Closing Checklist to ensure that all closing activities are complete. A record of this will be kept on file.  Fifteen minutes before closing time, the security guard positions him/herself at a distance from the building for a line of sight to the street. The closing manager lets security know when the last customer leaves the Sales Floor, then locks the patron entry door from inside. An employee is stationed at the front door to ensure all remaining customers or visitors exit  Employees and security guards take special notice of any loitering or intentional delaying of exit. Anyone who seems to be intentionally loitering is immediately detained for questioning by Security  No customers are admitted after the doors have been locked  Any employees attempting to gain entrance must show proper identification. No vendors or service technicians are allowed access unless they have been given prior authorization  After the final customer leaves, and the front door has been locked, security conducts an initial walk-through of the entire premise  Special attention is paid to restrooms, employee areas, storage rooms, vendor room, and any areas where individuals could be hiding  Sales staff perform End of Day Cash and Product reconciliation procedures, ensuring that the physical inventory is reconciled with the Track-and-Trace system and that any cash remaining on the premises is properly documented and secured within the company’s safe/vault  Security conducts a final walkthrough of the premises before the final closing. At this time, Security confirms that all cash and products have been safely stored and that all safes and cabinets have been locked. The alarm system controlling the safes, cash kiosks, and vaults is activated at this time  Prior to leaving, all lights are turned off, except for those lights that will allow the lobby to remain visible from the street after hours  Two employees remain on the premise until the final closing  Before leaving, the closing manager reviews the security cameras for an “all-clear” to exit and then texts the security for an “all-clear” to exit. The closing manager arms the premise alarm system and verifies that the employee exit door is locked from the outside. The remaining employees are escorted to their vehicle by the security guard Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page36 1.6 DAY-TO-DAY OPERATIONAL REQUIREMENTS Culture’s retail store operations are managed daily by the General Manager (“GM”). The GM has an Assistant Manager (“AM”), that while training to become a GM, assists with the day-to-day operations, employee oversight, and is prepared to take the helm at any time the GM is off-site or unavailable tending to another imperative function. The protocols of Culture daily operations are all standardized into Standard Operating Procedure (SOP) booklets that are used in training all employees and are kept on- site as a daily guide. Culture’s SOPs are revisited regularly to ensure they are updated for any new regulatory or company policies. Re-training is conducted for all employees quarterly, and as necessary to incorporate new policy changes. SOPs are converted into daily checklists that assist all employees to keep track of tasks, such as inventory control, cash management, cleaning, and product education. Culture’s vision is to create a welcoming, warm, and embracing retail store. The Fresno location offers convenient public transport options, on-site parking, and nearby major access roads, whilst the building itself can be readily and safely secured and managed. Culture also operates delivery vehicles, using a technology platform designed to receive and verify online orders for delivery to end consumers at a legally permitted delivery location, such as a personal residence. Culture takes extreme care to verify addresses prior to accepting delivery orders, and at no time shall deliveries be made to mobile customers, such as to a car or on the street, outside of the State of California, or to any location prohibited by local or State law. Culture adheres strictly to all city and state cannabis and non-cannabis licensing and regulatory guidelines. Culture adjusts and shapes its operations according to the regulations of each jurisdiction in which it operates, keeping an open conversation with city officials to ensure community satisfaction, safety, security, and continued neighborhood integration. The Culture team will welcome city representatives to enter and inspect the premises and facility for the purpose of ensuring compliance and enforcement of the provisions of the City’s ordinance , except that the inspection and copying of private medical records shall be made available to the Police Department only pursuant to a properly executed search warrant, subpoena, or court order. 1.6.1 CUSTOMER CHECK-IN PROTOCOLS Culture will make every effort to ensure that the entire facility is treated as a limited access area and restrict access to only persons who are of the age of twenty-one (21) years or at least 18 years of age and possesses a valid physician’s recommendation. In strict compliance with FMC 9-3310(a)(4), entrances into the facility will be locked at all times with entry strictly controlled. A "buzz-in" electronic/mechanical entry system will be utilized to limit access and entry to the retail area to separate it from the reception/lobby area. The front entrance opens to a Reception Area, with no product visible within this area. The Reception Area has a security guard present during all hours of both public and non-public operation, 8 am – 11 pm daily. The Reception Area consists of a customer seating area and a reception counter to check-in all visitors. Culture has developed strict procedures for verifying the identification of customers both before entering the retail facility and again before receiving cannabis or cannabis products. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page37 When customers enter the facility, before they are introduced to any cannabis or cannabis product, they are greeted by a uniformed security guard. This guard will verify the age and all necessary documentation of each individual to ensure customers are not under the age of twenty-one (21) years or at least 18 years of age and possesses a valid physician’s recommendation. Pursuant to FMC 9-3309(i), Culture will not allow any person under 21 years of age access to the dispensary, unless the person is 18 years of age or older and possesses a valid government-issued identification card and either a valid county- issued identification card under Section 11362. 712 of the California Health and Safety Code, or who is a qualified patient in possession of a valid physician's recommendation in their name, or who is a primary caregiver for a person in possession of a valid physician's recommendation. All customers will be asked to produce one of the following forms of acceptable identification pursuant to 16 CCR § 5404(c):  A document issued by a federal, state, county, or municipal government, or a political subdivision or agency thereof, including, but not limited to, a valid motor vehicle operator's license, that contains the name, date of birth, physical description, and a photo of the person;  A valid identification card issued to a member of the Armed Forces that includes a date of birth and a photo of the person; or  A valid passport issued by the United States or by a foreign government. Once a customer has been verified with the acceptable form of identification, they will be granted access to the sales floor and begin the product discovery and sales process. Security is trained to recognize false identification and uses an ID scanner to confirm validity. If the information appears to be current and valid, the security guard directs the customer to the reception desk. If the documents appear to be incomplete, out of date, or otherwise invalid, the security guard explains the reason for denial of entry and politely requests that the customer returns when they have a valid form of identification. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page38 Once the customer reaches the reception desk, a Culture Receptionist will again inspect the customer’s ID and, if applicable, their physician recommendation for verification or updates. If they are a new customer, they are given a copy of the Culture New Customer Form to review and sign while waiting for Reception to complete their system data input. A digital copy is made of each customer’s photo ID and, if applicable, their physician recommendation, to create a customer file (if one does not already exist). The customer’s ID is automatically captured in the Culture’s Point of Sale System TREEZ and generates a customer member profile. Culture will gather and maintain records of the following information for each member and customer of the dispensary that purchases medical cannabis:  The name, date of birth, physical address, and telephone number; and their status as a qualified patient or primary caregiver.  A copy of each qualified patient's written physician recommendation and their designation of a primary caregiver. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page39 These records will be maintained by Culture for a period of not less than three years and will be produced to the city within 24 hours after receipt of the City's request. Further, Culture will report any loss, damage, or destruction of these records to the Police Chief within 24 hours of the loss, damage, or destruction. The New Customer Form collects the data described above data including name, date of birth, and contact information, but also asks the customer to agree to a series of statements, including but not limited to:  Agreement to follow all Culture rules and regulations.  Agreement to keep Culture up to date to any changes in customer information.  Agreement to follow all state and local laws regarding cannabis possession and use. A digital copy of the signed New Customer Form is maintained, and the customer is given a copy for their records. This ensures customers have access to their New Customer Form and to the policies and responsibilities that come along with Culture customer. Sales Associates are responsible for consulting and advising qualified patients about their physician recommendation, or adult-use customers about their options for products and accessories sold at Culture. Sales Associates are responsible for checking a patient’s physician recommendation to see how much and what kind of product the physician has recommended. Culture will not sell or advertise to sell any cannabis, cannabis product or cannabis accessory to minors, except in circumstances where the minor is over 18 years of age and is permitted or allowed by state law to purchase or possess medicinal cannabis, as set forth in California Business and Professions Code Section 26140, or any successor statute thereto. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page40 1.6.2 RECEIVING VENDOR DELIVERIES DURING BUSINESS HOURS Deliveries will be received at the rear ingress and brought into the hallway to the secure storage room for inventory check and processing. Culture will only receive products from a licensed distributor and adhering to the following standardized company procedures: Inventory Manager receives a notification through the Inventory Control system from the Purchasing Manager that there is an inbound product delivery scheduled that has passed Due Diligence procedures. The Inventory Manager verifies the Invoice and Shipping Manifest and confirms that everything is in order in regard to the Inventory Control System and its reconciliation. The Shipping/Receiving Staff update the Shipping/Receiving schedule and prepare the Shipping/Receiving Area for the inbound delivery by:  Confirming that the delivery does not conflict with another scheduled delivery  Coordinating with Security Staff to ensure that they are available and on standby to oversee the inbound deliver One (1) hour prior to the scheduled delivery, the Inventory Manager will contact the licensed distributor by phone and email to confirm the scheduled delivery and to request a second confirmation when the distributor’s driver and vehicle have left the distribution facility and a third confirmation from the Distributor driver when they are within 20 minutes of the Culture facility. The Distribution company will contact the Inventory Manager upon arrival to the facility. The Inventory Manager will notify Security Staff of the arrival who has already been made aware of the distribution company’s presence through the company’s robust video surveillance system. Security Staff will meet the Distribution vehicle and driver in the external Shipping/Receiving area. Security Staff will request physical copies of the following:  The distribution company’s valid California Distribution license and local jurisdiction’s Operating Permit  Proof of Insurance and registration for the vehicle  The distribution driver’s valid Driver’s License  The distributor’s Shipping Manifest for the delivery including Chain of Custody and METRC documentation  The Invoice for the Delivery  The Certificates of Analysis for each batch being delivered Once the above has been confirmed, Security Staff escorts the distribution driver to the Reception Area to sign in with Reception Staff. Reception staff will request and document the following information/materials associated with the distribution driver and vehicle:  Company name  Driver’s name  Driver’s license number  License plate number  Date and time of visit Once the driver has been cleared by Security and has checked in with Reception, Security staff will notify Shipping/Receiving staff and the Inventory Manager that the inbound delivery has been verified. Security Staff will remain in the exterior Shipping/Receiving area throughout the unloading of the inbound delivery to oversee the process and ensure the safety/security of the area. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page41 The distributor driver and vehicle will not be permitted to leave until the following procedures have been executed:  All product that has been purchased in relation to this delivery by Culture has been unloaded from the vehicle  The delivered product has undergone Preliminary Quality Assurance procedures (described below)  The distributor driver has checked-out through Reception detailing the date and time of departure accompanied by the driver’s signature Upon receiving verification of the shipment’s security from Security Staff, Shipping/Receiving staff and the Inventory Manager execute the following procedures to process/unload the delivery:  Shipping/Receiving staff will assist the distribution driver with unloading the shipment utilizing the necessary Shipping/Receiving equipment.  The Inventory Manager will perform a preliminary inspection of the shipment to verify the following:  Shipment matches the description provided in the Invoice and Shipping Manifest  All product is accompanied by a valid Certificate of Analysis Once the shipment has passed the Delivery Inspection, the inbound product is sent to the Quality Assurance Station to undergo Preliminary Quality Assurance procedures related to receiving inbound product. The Quality Assurance Specialist will perform physical/visual Preliminary Quality Assurance to ensure products are ready for retail sale. In accordance with 16 CCR § 5406, Culture will not make any cannabis goods available for sale to a customer unless:  The cannabis goods were received from a licensed distributor or licensed microbusiness authorized to engage in distribution;  Culture has verified that the cannabis goods have not exceeded their best-by, sell-by, or expiration date if one is provided;  In the case of manufactured cannabis products, the product complies with all requirements of Business and Professions Code section 26130 and California Code of Regulations, Title 3, Division 8 and Title 17, Division 1, Chapter 13;  The cannabis goods have undergone laboratory testing as required by local and state law;  The batch number is labeled on the package of cannabis goods and matches the batch number on the corresponding certificate of analysis for regulatory compliance testing; and  The packaging and labeling of the cannabis goods complies with Business and Professions Code Section 26120 and all applicable regulations. Pursuant to 16 CCR § 5302, it is the responsibility of the licensed distributor to ensure that cannabis product has been tested. Culture is committed to maintaining adequate storage and sanitary storage procedures for usable cannabis products. To protect the quality of product, Culture will conduct an inspection upon receipt to ensure that testing has been complete, products are properly packaged, and are accompanied by certified approval from a licensed testing facility. Any products missing testing results will be refused at time of delivery. The QA Specialist will notify the Inventory Manager of the results of the Quality Assurance inspection and will update the Inventory Control system. The Preliminary Quality Assurance Inspection should not take longer than 15 minutes for the sake of operational efficiency and for the sake of the Distribution company’s schedule. The Distribution company will be informed of Cultures’ internal procedural Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page42 requirement that their driver will be required to remain onsite until a Preliminary Quality Assurance Inspection has been executed. Product Packaging  Products are not allowed to be attractive to children or easily confused with candy/foods that do not contain cannabis.  Packages are required to be tamper-evident, child-resistant, re-sealable, and labeled.  Every cannabis product must be traced by assigning unique ID numbers for identification and tracking.  Each Cannabis product must be labeled with the following: o Date of manufacturing and packaging o Known allergens (nuts, etc.) o Source and date of cultivation, o Type of cannabis or cannabis product, o Number of servings per package, o Pharmacologically active ingredients (THC, CBD, etc.) and amount (mg per serving), o "FOR MEDICAL USE ONLY" (for medicinal cannabis), o Universal symbol for cannabis o Government Warning: "GOVERNMENT WARNING: THIS PRODUCT CONTAINS CANNABIS, A SCHEDULE I CONTROLLED SUBSTANCE. KEEP OUT OF REACH OF CHILDREN AND ANIMALS. CANNABIS PRODUCTS MAY ONLY BE POSSESSED OR CONSUMED BY PERSONS 21 YEARS OF AGE OR OLDER UNLESS THE PERSON IS A QUALIFIED PATIENT. THE INTOXICATING EFFECTS OF CANNABIS PRODUCTS MAY BE DELAYED UP TO TWO HOURS. CANNABIS USE WHILE PREGNANT OR BREASTFEEDING MAY BE HARMFUL. CONSUMPTION OF CANNABIS PRODUCTS IMPAIRS YOUR ABILITY TO DRIVE AND OPERATE MACHINERY. PLEASE USE EXTREME CAUTION.” If Culture receives a cannabis item that is not packaged or labeled in accordance with the rules, Culture notifies the Bureau of Cannabis Control and returns the cannabis item to the distributor who transferred the product to Culture. In the event that the QA Specialist identifies an issue with any of the variables described above, they will inform the Inventory Manager and update the Inventory Control system accordingly. The Inventory Manager will inform the Distribution driver and company of the discrepancies identified during the Preliminary Quality Assurance Inspection and request either a refund/reduction of the Invoice amount or immediate replacement of the product in question. The Inventory Manager and Purchase Manager will reconcile the Inventory Control system in relation to the discrepancy. Once Preliminary Quality Assurance procedures have been successfully executed, the Purchasing Manager will be notified by the Inventory Manager. Product Storage Culture will ensure all cannabis and cannabis products are stored in a secured and locked room, safe, or vault. All safes and vaults will be compliant with Underwriter Laboratories burglary- resistant and fire- resistant standards. All cannabis and cannabis products, including live clone plants that are being displayed for sale, will be kept in a manner as to prevent diversion, theft, and loss. In compliance with FMC 9-3309(d), Culture will not store cannabis or cannabis products outdoor at any time. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page43 1.6.3 POINT-OF-SALE SYSTEM (POS) In full compliance with FMC 9-3309(e), Culture will have in place a point-of-sale or management inventory tracking system to track and report on all aspects of the business including, but not limited to, such matters as cannabis tracking, inventory data, gross sales (by weight and by sale) and other information which may be deemed necessary by the city. Culture will ensure that such information is compatible with the city's record-keeping systems and be approved and authorized by the City Manager or his/her designee(s) prior to being used by the permittee. Additionally, the system will have the capability to produce historical transactional data for review. Culture uses a Track and Trace Inventory system software to verify medical patients and adult-use customer age, track inventory, sales, and products. The point of sale software complies with the minimum requirements of the Medicinal and Adult-Use Cannabis Regulation and Safety Act (MAUCRSA). The software used for tracking and tracing all cannabis products is TREEZ, which is be used in conjunction with the State required METRC system. Between these two systems, Culture follows the movement of all products at all times Culture protects confidential information in all records kept and maintained. All records are identified as confidential and any disclosure is limited in a manner that maintains the confidentiality of the information contained therein. Culture maintains:  A complete set of books of account, invoices, copies of orders and sales, shipping instructions, bills of lading, weigh bills (or “waybills”), bank statements including canceled checks and deposit slips, and all other records necessary to show fully Culture’s business transactions.  Receipts via a computer program or by pre-numbered receipts and will use such receipts for each sale.  Business records that clearly track cannabis product inventory purchased and sales and disposal thereof, to clearly track revenue from sales of any product separately from those of non-cannabis items or services offered by the company.  An inventory record documenting the dates and amounts of cannabis manufactured or sold at the facility property, and the daily amounts of cannabis stored at the facility. The records show the source, amount, price, and dates of all cannabis received or purchased, and the amount, price, dates, and business, all cannabis products sold.  Proof of a valid Business License Permit issued by the City and State. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page44 Number of Point-of-Sale Locations At Culture’s Fresno store, 4 Point of Sale stations are anticipated on the south side of the retail sales floor. Security Cameras are located above the POS station so as to capture the face of every customer purchasing cannabis, with a clear view of the cash registers as well. TREEZ Track-and-Trace and Point of Sale terminals are designed to track all customer sales transactions and every instance of product tracking. TREEZ terminals are placed in the following areas:  At each sales register  At each place product is stored in the facility  Reception  The Security Room  Shipping/Receiving area HANDICAP ACCESSIBLE CHECKOUT SECURE PRODUCTS AND TOUCHSCREEN TECHNOLOGY Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page45 Inventory Control Procedures The foundation of Culture’s inventory tracking system is the state-of-the-art TREEZ Point of Sale system. This system has extremely flexible inventory capabilities perfectly suited to the complex challenges Culture faces in high-security inventory tracking. The following is an overview of how the inventory tracking system focuses on properly tracking all products with RFID codes, training employees on proper system usage, and a commitment to diversion prevention. Every cannabis product received into our facility is tagged with a unique (sequential) identification number. This number is visibly displayed and encoded in an electronically readable format (a bar code). The inventory control tags are scanned upon receipt to update inventory quantities. The POS system stores the following information for all commercial cannabis activities:  Packaging of cannabis goods  Sale of cannabis goods  Transportation of cannabis goods to a licensee  Receipt of cannabis goods  Return of cannabis foods  Destruction and disposal of cannabis goods  Laboratory testing and results  Any other activity as required pursuant to this division, or by any other licensing authority  For each activity, the following information will be recorded: o Name and type of the cannabis goods o Unique identifier of the cannabis goods o Amount of the cannabis goods, by weight or count o Date and time of the activity or transaction o Name and license number of other licensees involved in the activity or transaction Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page46 Track and Trace Requirements Culture reports in the track-and-trace system all cannabis transactions and activities that occur on the retail store premises. Culture ensures the accuracy and completeness of all data and information entered into the track-and-trace system with routine inventory audits, detailed financial auditing, utilizing third- party auditors to ensure no bias is applied. Attempts to falsify or misrepresent data or information entered into the track-and-trace system is a violation of Culture’s policies punishable up to and including termination of employment. Culture:  Establishes an account in the track-and-trace system prior to engaging in any commercial cannabis activities associated with its retail license and maintains an active account while licensed  Designates and trains a management-level employee to act as the Track and Trace Designated Representative (“DR”), registered with the State BCC. Culture may authorize additional users as necessary  Requires the DR to complete initial training prior to accessing the system and participate in ongoing training as required by the BCC  Designates track-and-trace system users, as needed, and requires the users to be trained by the Culture DR in the proper and lawful use of the track-and-trace system before the users are permitted to access the track-and-trace system  Requires the DR to maintain an accurate and complete list of all authorized users and update the list immediately when changes occur  Cancels any track-and-trace system user from the system account if that individual is no longer an employee  Corrects any data that is entered into the track-and-trace system in error within 24 hours of the discovery of the error, keeping a detailed record of the error Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page47 Loss of Access If Culture loses access to the track-and-trace system for any reason, Culture prepares and maintains comprehensive records detailing all tracking inventory activities that were conducted during the loss of access. Once access to the track-and-trace system is restored, all inventory tracking activities that occurred during the loss of access are entered into the track-and-trace system within 48 hours. Culture documents when access to the track-and-trace system was lost and when it was restored. Culture does not transport any cannabis or non-manufactured cannabis products to other licensed premises until such time as access is restored, and all information is recorded into the track-and-trace system. Inventory Reconciliation Culture’s use of inventory software and robust employee training enables it to account for all its inventory. The purpose of the inventory reconciliation is to verify that the physical inventory is consistent with Culture’s transactional records. The result of the inventory is recorded. If during the inventory reconciliation, Culture identifies any evidence of theft, diversion, or loss, Culture notifies the Bureau and law enforcement consistent with applicable regulations. If a significant discrepancy is discovered (meaning a difference in actual inventory compared to inventory records of at least 3% of the average monthly sales), Culture notifies the Bureau and law enforcement consistent with applicable regulations. The Retail Director is responsible for making any necessary changes to inventory procedures and direct the re-training of employees immediately upon discovering a problem in the inventory procedures. Any subsequent changes to inventory procedures is documented and logged. Culture conducts weekly inventory reconciliation of the entire existing inventory. Additionally, a Sales and Inventory staff perform Product and Cash reconciliation at the close of every business day. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page48 Record Keeping Pursuant to FMC 9-3331(a), Culture will maintain accurate books and records in an electronic format, detailing all of the revenues and expenses of the business, and all of its assets and liabilities. On no less than an annual basis (at or before the time of the renewal of a commercial cannabis business permit issued pursuant to this Article), or at any time upon reasonable request of the city, Culture will file a sworn statement detailing the number of sales by the commercial cannabis business or cannabis retail business during the previous twelve-month period (or shorter period based upon the timing of the request), provided on a per-month basis. The statement will also include gross sales for each month, and all applicable taxes paid or due to be paid. On an annual basis, Culture will submit to the city a financial audit of the business's operations conducted by an independent certified public accountant. In full compliance with FMC 9-3331(d), subject to any restrictions under the Health Insurance Portability and Accountability Act (HIPAA) regulations, Culture will allow the city to have access to the business's books, records, accounts, together with any other data or documents relevant to its permitted commercial cannabis activities, for the purpose of conducting an audit or examination. Books, records, accounts, and any and all relevant data or documents will be produced no later than twenty-four (24) hours after receipt of the city's request, unless otherwise stipulated by the city. Culture will provide requested materials in an electronic format that is compatible with the city's software and hardware. Annual Audit Culture will share with the City Manager or their designee an audit of its financial operations for the previous fiscal year, complete and certified by an independent certified public accountant in accordance with generally accepted auditing and accounting principles.  The audit includes, but not be limited to, a discussion, analysis, and verification of each of the records required to be maintained pursuant to this section.  The information contained in the audit is made available in standard electronic format, which is compatible with programs and software used by the city, and which can easily be imported into either Excel, Access, or any other contemporary software designated by the City Manager. In accordance with FMC 9-3310(b)(5), Culture will notify the City Manager or his/her designee(s) within twenty-four (24) hours after discovering any of the following:  Significant discrepancies identified during inventory. The level of significance shall be determined by the regulations promulgated by the City Manager or his/her designee(s).  Diversion, theft, loss, or any criminal activity involving the cannabis retail business or any agent or employee of the cannabis retail business.  The loss or unauthorized alteration of records related to cannabis, registering qualifying patients, primary caregivers, or employees or agents of the cannabis retail business.  Any other breach of security. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page49 Employee Registry Culture will also maintain a current register of the names and the contact information (including the name, address, and telephone number) of anyone owning or holding an interest in Culture’s Business, and separately of all the officers, managers, employees, agents and volunteers currently employed or otherwise engaged by Culture. Records will be provided to the City Manager or his/her designee(s) upon a reasonable request in accordance with FMC 9-3331(b). Reporting and Tracking of Product and of Gross Sales Culture has in place a point-of-sale tracking system to track and to report on all aspects of its Commercial Cannabis Activity including, but not limited to, such matters as cannabis tracking, inventory data, and gross sales (by weight and by sale) and ensures that such information is compatible with the City's record- keeping systems. The system has the capability to produce historical transactional data for review by the City. All information provided to the City pursuant to law is confidential and is not disclosed, except as may otherwise be required under the law. Hard Copies Culture maintains the following records on the facility property:  The full name, address, and telephone number(s) of the owner, landlord, and/or lessee of the facility property.  The full name, address, and telephone number(s) and a fully legible copy of a government-issued form of identification of each employee engaged in the management of Culture and a description of the nature of the participation in the management of Culture.  The full name, date of birth, residential address, and telephone number(s) of each employee.  The date each employee and Manager joined Culture.  The exact nature of each employee's and manager’s participation in Culture. Culture maintains all records described above for a period of seven (7) years. Physical records are maintained on the premises in a High Security, Secure Access area that is environmentally controlled and protected against unauthorized access or damage by fire, water, or pests. Reporting Suspected or Known Incidents of Diversion The General Manager will investigate any suspected report of diversion of cannabis materials or products. The GM will report any verifiable incident of diversion of cannabis materials or products to law enforcement as needed. All of Culture’s employees must report the unauthorized diversion of cannabis materials or products to the appropriate supervisor immediately. Diversion of cannabis materials or products may be cause for termination. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page50 SOP Recalls Cultures execute Recall Procedures within 24 hours of receiving a Recall Notice. Employees review all product recall notices and specific instructions that have been identified in the notices. All recall notices are communicated to owners, operators, employees and customers. The Quality Assurance Specialist ensures recalled products are physically segregated (including any products that contain the recalled product) in the Quarantine Zone. If an item is suspected to contain the recalled product, but label information is not available, staff will follow cannabis waste procedures for disposal. The product is marked “Do Not Use’ and “Do Not Discard,” and all staff is informed not to use or move the product. The QA specialist identifies with the help of METRC to locate the batch items and verify that the items bear the product or batch code(s) and production date(s) listed in the recall notice. Accurate inventory counts of the recalled products are obtained, including the amount in inventory and amount used. Culture implements a corrective action plan to retrieve as many hazardous products from the distribution chain and from consumers as possible in the most efficient manner. The CAP outlines the procedures and steps needed to be taken by Culture once a product recall is required, including industry notification, public notification, documentation and record retention, and disposal. 1.6.4 NUMBER OF CUSTOMERS TO BE SERVED PER DAY/HOUR The follow represents Culture’s projected customer flow at various points of the day and week: Customers Per Month 20,279 Culture Cannabis Club 6893 Golden State Blvd Month Days Per Month Customers Per Day Customers Per Hour Product Category % of Sales January 31 654 55 Capsules, Tinctures, and Topicals 7% February 28 724 60 Cartridges 15% March 31 654 55 Concentrates 13% April 30 676 56 Edibles 13% May 31 654 55 Flower 42% June 30 676 56 Pre-Rolls 10% July 31 654 55 August 31 654 55 September 30 676 56 October 31 654 55 November 30 676 56 December 31 654 55 Culture expects to see roughly an average of 670 customers per day in its Retail Store. This number is conservative. Considering there will only be 2 retail stores within the city district, and an area population of more than 40,000, Culture thinks its customer base could be double. Being in a prime location near Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page51 the El Paseo Marketplace which draws roughly 475,000 people annually is also a factor considered in Culture’s estimation. Factoring in the reach of the Delivery Service as well, which Culture will market and rely on to handle the high expected volume at its Fresno location. Staff on site will vary according to peak or low hours. During low hours, 3 Sales Associates, 3 Security Staff, 1 Reception, and a Manager will be on-site. During Peak hours, 10 Sales Associates, 4 Security Staff, 2 Reception, a Manager and Assistant Manager may be present. 1.6.5 PROPOSED PRODUCT LINE Culture carries a variety of brands and strains, which are adjusted to meet the quantity and variety demanded by our customer base. These are a few examples of the types of products and partnerships already in place to stock our sister store in Long Beach, which opened recently. As we stock our shelves for our other locations, are able to get a good understanding of market demands by the time our store opens at the Q4 of 2021, and we are able to incorporate future Culture branded products in our offering as well. Accessories & Apparel. We carry accessories such as jars, boxes, rolling devices, smoking-vaping devices, batteries, and glassware. We carry our branded apparel, such as t-shirts, hats, and jackets. We currently carry 63 accessories and 6 different apparel options. Based on market trends in other areas, the Culture team predicts that Vaping Products sales will make up roughly 1% of total product sales within the facility. Edibles. We currently offer 87 different edible options of varying weights and quantities, under 17 different brand names. Edibles are a large part of the growing cannabis market. A Cannabis edible is a THC-infused product that can be consumed by the client. Infusing Cannabis into foods is a long-practiced and highly effective method to use Cannabis as medicine. Culture offers several different edible product lines to cater to the various nutritional, financial, and taste needs of clients. This may include beverages, coffees, pastries, chocolates, and gummies. Edibles can be as effective as smoking or vaping. Concentrates. This type ensures clients have a variety of consumption methods that suit each person’s needs and lifestyle. Our line is designed to provide high levels of cannabinoids and THC in a readily accessible form, which provides instant relief for serious conditions. We currently carry 115 different oil cartridges from 10 different brands, 53 oil extracts from 11 different brands, and 35 solvent-less extracts from 5 different brands. Raw Flower. We currently offer 70 raw flower products, under 17 different brand names. Raw Cannabis Flower is sold in a mix of Indica and Sativa, depending on client demand. Indica is known to reduce nausea, increase appetite, and fight depression, while Sativa is known for its uplifting effects that energize clients with strong cerebral effects. Finished, dried, manicured, cured Cannabis is sold in 0.5g increments. Culture begins with 25-50 medicinal varieties of Cannabis. We also currently carry 51 different pre-roll cigarette options. Category % of Total Sales Prepacked Flower 40.34% Vaporizing Cartridges 23.01% Pre-Rolls 11.02% Edibles 10.04% Concentrates 11.87% Tinctures 1.21% Topicals 0.58% Batteries 0.53% Capsules 1.18% Drink 0.22% Grand Total 100.00% Anticipated Product Mix Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page52 Services. We value overall wellness for our customers and the community. Therefore, we have set up other wellness referral programs for our customers, such as yoga courses, massage or physical therapy with licensed professionals, and community education courses. We also offer private consultations to ensure our visitors feel heard and understand all their wellness options. Our customers come to us for a multitude of desires and needs and know they can rely on our expertise and care. We ultimately choose a location that suits the space requirements of the services we wish to offer as well. Tinctures. A Cannabis tincture is a cannabis-based extract that is infused with alcohol. We carry 30 different tinctures. Typically, the flowers and trim leaves are used. This product provides easy dosing for clients desiring rapid absorption. Tinctures can be flavored for better taste and are often consumed under the tongue. Topicals/Personal Care. We currently carry 31 different topical/personal care options for our customers, from creams, body oils, bath soaks, patches, and lip balms. Topicals are ideal for assisting clients who are arthritic or have aching injuries. Topicals have an analgesic and anti-inflammatory effect of reducing or eliminating pain. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page53 Brand Sell Price Product Name Type FLAV $10.41 LEMONADE POUCH (100MG) BEVERAGE ABX $28.13 GELATO (.5G) LIVE DART POD CARTRIDGE BUDDIES $32.63 LEMON ZEST (.3G) ALL-IN-ONE CARTRIDGE CRESCO $29.88 CRITICAL PURPLE KUSH (.5G) LIVE RESIN CARTRIDGE RAW GARDEN $50.36 LIME MOJITO (1G) CARTRIDGE SELECT $45.15 MANDARIN COOKIES (1G) CARTRIDGE CHILL $11.95 CARAMEL DARK CHOCOLATE BAR (50/50) EDIBLE FLAV $13.36 APPLE SOUR GUMMY BELTS (100MG) EDIBLE HALF LIT $8.27 WATERMELON WONDERLAND LOLLIPOP (7MG) EDIBLE HEAVY HITTERS $0.01 SAMPLE - 100MG THC GUMMY PACK: PINEAPPLE EDIBLE HIGHER $0.01 VIP - 10MG CRACKERS (SINGLE): ROSEMARY GARLI EDIBLE KANEH CO $17.02 PEANUT BUTTER FUDGE BROWNIES (100MG) EDIBLE TROKIE $16.32 SATIVA LOZENGE (100MG) EDIBLE ZENDO $13.39 HONEY BBQ ALMONDS (100MG) EDIBLE BUDDIES $38.54 LEGEND OG X WATERMELON ZKITTLEZ (1G) LIVE RESIN EXTRACT CRESCO $30.59 MENDO BREATH (1G) LIVE SUGAR EXTRACT PAPA & BARKLEY $0.00 MIMOSA LIVE ROSIN SUGAR (1G) EXTRACT RAW GARDEN $35.15 SLEEROY (1G) SAUCE EXTRACT A GOLDEN STATE $0.01 SAMPLE - WOODS (3.5G) FLOWER ATRIUM $57.95 PUNCH BREATH #A14 (3.5G) FLOWER BAKER'S $48.38 GG4 (1/2 OZ) FLOWER CALIVA $40.22 SOUR DIESEL X LEMON KUSH (3.5G) FLOWER CANNDESCENT $50.63 CHARGE 513 (3.5G) FLOWER CRU $40.71 JACK F1 (3.5G) FLOWER FARMER AND THE FELON $45.18 CHEM (7G) FLOWER WONDERBRETT $38.54 STRAWBERRY BLISS SMALLS (3.5G) FLOWER ABX $24.00 LIVE DART BATTERY MERCH BUDDIES $20.00 CCELL 510 BATTERY NON-ADJUSTABLE MERCH PLUG N PLAY $20.00 PLUG N PLAY BATTERY MERCH SAMPLE $20.00 GEM LINE BATTERY SAMPLE MERCH ABX $10.46 SOFT GELS (10MG) THC (10 CAPSULES) PILL CARE BY DESIGN $0.01 SAMPLE - CBD SOFT GEL 1:1 (10 CAPSULES) PILL PAPA & BARKLEY $63.72 THC RELEAF CAPSULE 30CT (1:3) PILL BAKER'S $6.75 GMO (1G) PREROLL CANNDESCENT $45.29 CHARGE 514 MINI-PACK (3G) PREROLL CRU $8.22 XJ-13 PREROLL PREROLL CARE BY DESIGN $32.63 CBD DROPS 18:1 (15ML) TINCTURE KUSH QUEEN $0.01 SAMPLE LOVE 1:1 TINCTURE N5 $0.00 LIGHTNING STRIKE SAMPLE TINCTURE PAPA & BARKLEY $40.72 RELEAF TINCTURE 15ML (1:1) TINCTURE PAPA & BARKLEY $29.95 CBD RELEAF BALM 15ML (3:1) TOPICAL In strict compliance with FMC 9-3310(a)(5), Culture will limit the quantity or amount of cannabis and cannabis products readily available in the retail sales area to quantities or amounts required to meet the daily demand. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page54 Natural Product Offerings Culture Inventory Managers (“IM”) prioritize purchasing products that use only OMRI Certified Organic inputs throughout its operation. The IM’s directive is to search out and secure a sustainable flow of cannabis and cannabis products that meet the highest industry standards. Culture sources indoor and sun-grown cannabis whose farmers use the latest organic techniques in pest management; rather than indiscriminately spraying crops with chemicals and pesticides, Culture looks for producers who use pest control techniques such as the use of OMRI Certified Organic compounds, companion planting, or by introducing predatory insects into the ecosystem. The IM works closely with suppliers to understand the production methods of each supplier to verify their practices are in line with the Culture mission to provide safe and natural cannabis and cannabis products to customers. Physician Recommendations In accordance with FMC 9-3310(a)(2), Culture asserts there will not be a physician located on the premises at any time for the purpose of evaluating patients for the issuance of a cannabis recommendation or card where applicable. Recommendations for a Medical Marijuana Identification Card will not be given on the licensed premises, or in the immediate vicinity of the premise. No physician will be permitted to conduct physician services on or around the licensed premises. Patients wishing to enter the licensed premises and subsequently purchase medicinal cannabis will have already presented Reception and Security their valid MMCIP and physician recommendation letter before entering the facility. Daily Limits Culture maintains strict policies in accordance with state law regarding daily purchase limits. Medical Use Daily Limits It is the policy of Culture to comply with purchasing limits set forth by the BCC. Culture does not sell more than the following amounts to a single medicinal cannabis patient, or to a patient’s primary caregiver purchasing medicinal cannabis on behalf of the patient, in a single day:  8 ounces of medicinal cannabis in the form of dried mature flowers or the plant conversion as provided in Health and Safety Code section 11362.77  12 immature cannabis plants Notwithstanding the above limits, if a medicinal cannabis patient’s valid physician’s recommendation contains a different amount than the limits listed in this section, the medicinal cannabis patient may purchase an amount of medicinal cannabis consistent with the patient’s needs as recommended by a physician and documented in the physician’s recommendation. The limits provided in this section shall not be combined to allow a customer to purchase cannabis goods in excess of any of the limits provided in this section. Culture is responsible for determining that the amount of cannabis concentrates found in manufactured cannabis products sold to customers comply with the requirements of this section. Adult Use Daily Limits Culture does not sell more than the following amounts to a single adult-use cannabis customer in a single day:  28.5 grams of non-concentrated cannabis  8 grams of cannabis concentrate as defined in Business and Professions Code section 26001, including cannabis concentrate contained in cannabis products  6 immature cannabis plants. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page55 The POS system will create an alert to the Budtender, notifying the Budtender if the limits have been exceeded.  If the limits are exceeded, the items will be removed and put back into inventory. Culture does not dispense free samples of any kind for any reason. Child Proof Exit Packaging Purchased cannabis products are always placed in a sealed, tamper proof, exit package. These bags are branded, opaque, but do not overtly suggest that the inner contents contain cannabis. These exit bags are designed to avoid being attractive to children; they do not depict any cartoon characters or images suggesting children should play or handle the package Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page56 Customer Education Culture is committed to its customers and their overall well-being; an important part of this commitment is the implementation of a comprehensive Purchaser & Community Education Program. When customers and the community are well informed about the benefits of cannabis and how to effectively use cannabis, Culture can best facilitate its safe purchase and consumption to minimize instances of misuse within the community. The key components to a successful Purchaser Education Plan are readily available accurate information, a well-trained staff, and open communication channels without judgment or stigma. Owner Chris Francy has operated State of California compliant medicinal cannabis retail stores. Having operated in the medical-only sector of the industry for such a long period of time, Chris has maintained his focus on incorporating consumer wellness into all aspects of its business model. Some examples of the purchaser education initiatives that Culture incorporates include extensive research sources on the web, education conferences, printed materials available in-store, and consistent community outreach initiatives. Culture is proud to be a seasoned veteran when it comes to implementing a successful purchaser education plan to the benefit of its customers and the community at large. Culture works with community leaders and subject matter experts, to effectively communicate accurate, useful information to our community. Current and future cannabis information available is provided through the Department of Public Health and other reputable sources, as well as partnering with leading substance abuse groups, incorporating federal drug educations tools, and other relevant scholarly sources. The resources cover:  Education on the legal status of cannabis under federal law  Current information offered by the California Department of Public Health  Information on possible side effects of cannabis  Notification of the prohibition of smoking cannabis in public places, including local municipal smoking bans  Other relevant purchaser education materials The methods of delivering these purchaser education materials include:  Website  In-store print and signage  Mobile application  Purchaser education conferences  Employee training  Community Outreach events Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page57 Web Education One of Culture’s most powerful tools in educating potential consumers of its product is its strategically designed website. Customers can access the Culture cultivation website for information on Culture’s carefully curated cannabis strains. Cannabis users deserve the ability to make educated choices and Culture takes the responsibility of providing good information. The Culture site contains the following resources:  Cannabinoid information and explanations on potency  Terpene information  Strain/genetics information  Potential negative effects of cannabis  Negative effects of smoking cannabis  Alternative consumptions methods to consuming cannabis such as: o Vaporizing o Ingesting o Topicals In-Store Culture provides printed educational materials for customers to take and browse at their leisure. These materials will be available on a wall that is visible to customers as they exit the retail location. Placing the materials nearest to the exit makes it easy for customers to take the materials and review on their own, reducing the fear of judgment from other customers and employees in the retail store. These materials will include the most recent handouts from the Department of Public Health, federal warning sources, addiction treatment resources, and other relevant education sources. Website Culture has a dedicated technology team which is responsible for maintaining the internal network, product catalog, website, and device applications. When awarded a permit to operate, the Director of Technology develops a new branch of our current website for the retail facility that includes an extensive resources page for our customers. The website displays resources from multiple different sources, which are listed below. It will incorporate age verification before entry to ensures: the visitor is 21+, or has a valid MCPP card, and understands that cannabis is currently a Federally classified Schedule 1 drug.1 Customers can order online through the Culture website www.culturecannabisclub.com. One of the benefits of Culture’s online ordering system directly integrated with TREEZ is that it has a built-in customer education component. There are materials that provide a broad overview of cannabis-related information as well as very specific information about unique cannabis strains or cannabis products that customers may be interested in. Online order is easy and quick, with several options to personalize your search and find what you desire. 1 HTTP://CULTURECANNABISCLUB.COM/ Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page58 Website Design Example Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page59 In-Store Print and Signage Culture keeps its customers informed using in-store materials and signs posted in highly visible places. The in-store printed material consist of take-home materials. Signage is in visible areas of the facility that are frequently used, including the entrance and exit, Sales Area, and at the Point of Sale stations. Signage is a font of no less than 2 inches tall, legible, and of a permanent nature. The sign is no smaller than 24 inches tall by 36-wide, with a typed font. These signs are always visibly posted in a conspicuous and relevant area. A check for visibility is done on a regular basis to ensure customers can see them. Signage includes:  The company’s license.  Hours of operation.  Cannabis consumption can impair cognition and driving, maybe habit-forming, and should not be used by pregnant or breastfeeding women.  For edible cannabis, signage will be placed near the edible section of the store and include signage indicating: o Edible cannabis-infused products were produced in a kitchen that may also process common food allergens. o The effects of cannabis products can vary from person to person, and it can take as long as two hours to feel the effects of some cannabis-infused products. Carefully review the portion size information and warnings contained on the product packaging before consuming it.  No consumption on-site or in public areas allowed.  Federal law warning indicating that cannabis is a schedule 1 drug.  Cannabis contains chemicals known to cause cancer, birth defects, addiction, and other side effects.  Please take information regarding cannabis provided by the State Department of Public Health.  Driving or operating heavy machinery while under the influence of cannabis is illegal  Signs stating activities which are strictly prohibited and punishable by law including but not limited to: o No minors permitted on the premises unless the minor is a minor qualifying patient under the Compassionate Use Act. o Distribution to persons under the age of 21 is prohibited. o Transportation of cannabis or cannabis products across state lines is prohibited. Example of signage: Culture will provide printed educational materials for customers to take and browse at their leisure. These materials will be available on a wall that is visible to customers as they exit the retail location. Placing the materials nearest to the exit makes it easy for customers to take the materials and review on their own, reducing the fear of judgment from other customers and employees in the retail store. These materials will include the most recent handouts from the Department of Public Health, federal warning sources, addiction treatment resources, and other relevant education sources. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page60 Sample Education Materials Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page61 Culture utilizes an approved exit bag to place all purchased cannabis in before any customer may exit the store. These exit bags are child-resistant bags with an opaque color that can be reused each visit. These exit bags include the following warnings (concept only, not official verbiage):  This bag contains cannabis, which is a Federal Schedule 1 drug, use at your own risk.  May contain chemicals known to the state to cause cancer and birth defects.  Do not consume cannabis products in public places. Check your local laws for details on where to consume.  Visit our website for resources regarding use, abuse, and addiction. Purchaser Education Sessions Culture sees in-person purchaser education as a high priority. Culture in-person customer education sessions in both one on one and group settings. These sessions focus on:  Methods and effects of cannabis ingestion  Current state and federal legality of cannabis  Cannabis and the U.S., a lesson in the history and the current schedule 1 status of cannabis  Choosing the correct cannabis and consumption method  Side effects of cannabis  Treating current conditions with cannabis  Home cultivation of cannabis  Proper storage of cannabis  Cooking with cannabis  Understanding of cannabinoids and their effects Culture enlists the help of qualified professionals to assist our ownership, management, and employees team in leading these sessions, such as medical professionals well versed in the use of cannabis for different illnesses, researchers and professors that are certified to educate on the use of cannabis, industry professionals that have created successful tools to inform on diverse platforms available, etc. When available, an accredited, licensed, or certified instructor or medical professional will lead these sessions. All presenters are considered experts in their fields, credentials verified (when applicable), and presentation materials vetted by Culture owners and management. Group sessions are offered bi-monthly at no cost to our customers. A schedule of group education sessions is posted in the retail store, posted on social media sites, and available on our company website. Culture encourages a private sign-up list with our security/reception representatives to maintain anonymity but encourage involvement and responsibility. Discounts are offered to customers who attend the sessions, such as 10% off your next in-store purchase if you attend. We also offer additional discounts for customers who bring in friends and family, so we may continue to encourage safe education, and accurate information reaches the maximum amount of people in the community. These sessions are recorded, and the video and any materials used during the session will be posted on our Culture website 48 hours after the sessions are closed. One on one sessions are offered to clients with a sign-up portal, made available on our website or in- store when checking in. The sign-up requirements for these sessions will only require a phone number, date, and time commitment, and an email for a confirmation. These sessions are offered at no cost to the customer and are scheduled based on the availability of our employees and partner professionals Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page62 1.6.6 D ELIVERY S ERVICE PLAN The Culture team intends to make full use of its cannabis retail license and create the most attractive business model that fits the needs of all potential customers. Therefore, Culture will offer patrons the opportunity to have cannabis or cannabis products delivered. Culture employees will only deliver cannabis in a city or county that does not expressly prohibit it by ordinance and Culture will not conduct sales exclusively by delivery. Delivery services will be offered as a convenience for those who may find difficulty in visiting the store in person. Culture will comply with all state regulations on cannabis delivery and adhere to the following conditions:  Maintain at all times all licenses and permits as required by the state of California and provide immediate notification to the Chief of Police if any state license or permit is suspended or revoked.  Any person who delivers cannabis to a customer will have in possession a copy of the city cannabis delivery license, which will be made available upon request to law enforcement.  Delivery of the cannabis and cannabis products will strictly be limited to the private physical residence of the customer or secure exchange location at the Fresno Police Department; deliveries to any other location are prohibited.  A delivery employee will not carry cannabis goods in the delivery vehicle with a value in excess of at any time pursuant 16 CCR § 5418(a). Culture’s website provides customers with a user-friendly online shopping experience. There is a complete list of products organized by product type (topicals, pre-rolls, concentrates, edibles, etc.). Each product has a clear picture and price on the main products page, and once clicked on, each product has a specific product page complete with a full product description, average THC/CBD amount by percentage, effects of the product, and product reviews. Product reviews are provided by customers. These reviews are meant to be helpful to other customers and will be screened for profanity or other offensive or harmful language. Customers can create an online account by providing their email address, a password for their account, and their cell phone number. When ordering, customers can enter their name, driver’s license/identification number, date of birth, height, eye and hair color, and delivery address. If this address is not at a private address in or around where it is permitted to deliver cannabis products to consumers, the order cannot be placed. The address will also be verified prior to delivery to ensure the address is not located on publicly owned land or any address on land or in a building leased by a public agency. Cannabis delivery orders are placed online through Culture website, which is linked to the standard point- of-sale software TREEZ. A Culture employee is notified on the POS of an order placed for delivery, and if all information is complete and valid. Once the customer and address have been verified as a physical address in California and not located on publicly owned land or on property leased by a public agency, the Inventory Manager may prepare the order and inform the manager that a delivery is ready to leave the premise. Customers additionally have access to placing Delivery Phone Orders for those who do not have access to internet. An employee will consult the customer on Culture’s available products based on the individuals’ preferences and will make recommendations based on the phone conversation. The employee will then process the order through the online ordering system on behalf of the client following the procedures described above. If at any time the company loses connectivity to its track and trace system for any reason, all deliveries cease to take place until such time that connectivity is restored. In the event of a loss of connectivity, the manager communicates with the driver(s) that they should cease deliveries until further notice and wait in the vicinity of their current location until further instructions are given. Should the manager anticipate Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page63 the loss of connectivity to be for an unreasonably extended amount of time, the manager may instruct the delivery employee to cease all delivery activities and return to the premises with all cash and cannabis product to be re-counted and manually tracked for inventory. Culture will initially utilize four (4) secure delivery vehicles that can:  Adequately monitor delivery processes.  Comply with state and city delivery protocols.  Ensure the security of delivery drivers and inventory being transported. Delivery employees are trained on the following Culture policies:  Culture vehicles are only used for official Culture delivery business.  Randomly selected routes should be used when possible.  Vehicles are locked when they are parked, and the alarm system activated.  The interior and exterior cleanliness of cars is maintained.  All traffic laws are obeyed by the delivery employee, including speed limits.  The delivery employee may not use the vehicle to give rides to any person (employee or otherwise) unless approved by the manager, and necessary for Culture operations.  The delivery employee refuels the vehicle at the end of the shift and shall try to do so when there are no cannabis products or cash in the vehicle.  A vehicle inspection form is completed at the beginning of each shift. This inspection involves the checking of fluids, checking for vehicular damage, equipment defects, and security feature glitches.  Cannabis products are transported in a safe, secure, and locked storage compartment that is permanently secured to the vehicle. Cannabis products are not visible from the exterior of the vehicle.  Drivers do not make any unnecessary stops or detours, except in emergencies, and travel only from the Culture premise to the consumer’s address, from consumer address to consumer address, and/or from consumer address back to the Culture premise.  In accordance with state and local regulations, a delivery may be made to any jurisdiction within the State of California provided that such delivery is conducted in compliance with all delivery provisions of the Bureau. Additionally, at no time is a delivery permitted to be made to a school providing instruction in kindergarten or any grades 1 through 12, daycare center, or youth center. As proper due diligence, the licensed business ensures, upon receipt of a delivery request, that the customer's address is located within the State of California, is a physical location, and is not a school, daycare center, or youth center as defined by the State. Procedures Delivery Car Loading:  Loading at the Culture facility takes place under the supervision of a security guard in a secure loading area. All products are transported from the cannabis retailer to the vehicle and from the vehicle to the designated drop-off locations in a sealed and locked container. Access to the container requires both combination input on an electronic keypad and a physical key.  All cannabis goods must be placed in an opaque exit package prior to leaving the premises.  Delivery car does not contain more than $5,000 of cannabis goods at any time. Delivery Window:  Deliveries only take place between 8:00 a.m. and 9:00 p.m. Tracking:  Deliveries are made only within the State of California, which is confirmed by requiring the submission of GPS tracking records. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page64  All delivery vehicles are equipped with GPS monitoring and are required to update Culture upon every completed delivery.  Culture requires the use of a real-time wireless reporting to monitor activity, which helps prevent diversion during the delivery process. It also allows Culture to track the location and delivery time of products. Secured Inventory:  Vehicles are equipped with either a secure lockbox or locking cargo area.  Vehicles do not have any cannabis identification, and no products or paraphernalia are made visible.  The transport vehicles are a newer model and have temperature-controlled storage  Products remain in the locked transport container during transport. The incoming container is removed from the delivery vehicle under the supervision of a security guard. The container is only opened once it is securely inside the facility. Delivery Drivers:  Deliveries are only made by employees of Culture.  Drivers are required to successfully complete training, how to prevent robberies, protect their lives, and stop “car jackings”.  Drivers always remain with the delivery vehicle when cannabis is present.  Drivers possess a valid driver’s licenses and carry identification which is made available to law enforcement or other federal, state, or local government officials.  While engaged in the transport of cannabis and within a reasonable time before and after the same, drivers do not wear any clothing or insignia which signifies the agent may be in possession of cannabis.  The use of personal cell phones or other devices not pertaining to delivery procedures is strictly prohibited during Deliveries. Transportation Manifest Prior to a delivery vehicle leaving the facility for a scheduled customer delivery, a Transportation Manifest will be generated which will contain the following information:  Proof of automobile and corresponding liability insurance.  The name, license number, and premises address of the retailer.  The name; license number, and premises address of the consumer receiving the cannabis goods.  The date and time of departure from the licensed premises and approximate date and time of departure from each subsequent customer location, if any.  Arrival date and estimated time of arrival at each delivery location.  Driver license number of the driver and the make, model, and license plate number of the vehicle used for transport. Vehicle Information The vehicle information log for delivery vehicles is used to maintain an accurate record of vehicle information. Culture updates this document as more vehicles are added and/or retired from delivery services. Further, if additional vehicles are used or the following information changes, Culture updates the local and state registry with the updated delivery vehicle information within 10 calendar days of a change occurring. Delivery vehicles are maintained under an automobile insurance policy at a minimum or greater than the required minimum policy amounts set by the city and state regulations. They are equipped with intrusion alarm systems. All delivery vehicles utilized by Culture are equipped with a vehicle alarm system. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page65 Only qualified employees that have completed Culture’s rigorous delivery specific training are permitted to deliver cannabis products. In addition, the employee must have a clean driving record and be over the age of twenty-one (21). Culture maintains an accurate, current list of delivery employees, and provides the list to the Bureau upon request. All delivery employees are at least 21 years of age, have a valid state driver’s license, and have a clean driving record. Criminal background checks for all delivery employees are conducted. Training Delivery drivers hired by Culture are trained on delivery procedures and protocols, in-line with the employee handbook, and in accordance with all local and state regulations. No delivery driver may carry cannabis goods or products for any other licensed retailer, or any other cannabis business on his or her person, or in the Culture approved delivery vehicle while performing deliveries on behalf of Culture. If the delivery driver is using a private vehicle, these same rules apply for the time during which the delivery driver is on the clock with Culture. Training includes, but is not limited to, driver safety and security, emergency preparedness, cash handling, product security, breaches of security, vehicle maintenance, vehicle inspections, rules and regulations for cannabis delivery services, identity verification methods, traffic laws, break rules, unplanned stops or unforeseen events, GPS and navigation system use, communication/radio system use, order fulfilling and manifest/logs, communicating with local law enforcement, customer service, community sensitivity, dangers and risks of the deviation of cannabis products. No delivery driver may commence working until all training courses have been completed to the satisfaction of the management team, and in accordance with local and state regulations. Cultures send a Manager or an Assistant Manager on random “ride-along” trips, to ensure the driver is aware of and following all necessary protocols. Culture may choose to utilize body-camera devices for additional security and for training purposes. Prior to delivery, the delivery employee performs a manual and visual inspection of the delivery vehicle and ensures the GPS tracking system and active alarm are fully functional. If there are any issues with the vehicle, especially the safety features, the vehicle is not used until the issue has been resolved. In addition, delivery drivers enroll in an online driver education program which teaches them how to handle potential hazards they may encounter on the job. Each driver is well informed on the following security and use policies regarding the delivery of cannabis products. No employee may consume cannabis goods while on-duty, whether delivering cannabis goods to consumers or while waiting for additional delivery requests. Preparing Orders The Budtender or other employee charged with receiving and processing delivery orders through Culture’s POS follow Culture delivery fulfillment procedures. Products are scanned using the barcode tracking system. The employee confirms that all cannabis and cannabis products to be delivered are labeled and placed in a resealable, tamper-evident, child-resistant package and includes a unique identifier for the purposes of identifying and tracking cannabis and cannabis products. All cannabis products to be delivered conform to the local and state regulations for packaging of cannabis products. Employees ensure that all labels on the cannabis products conform to the local and state regulations for labeling prior to exiting the facility. No product insufficiently packaged or labeled is permitted to leave the facility and should be properly handled according to the facility waste Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page66 management protocols. No cannabis products that leave the facility intended for delivery are contained within any packaging that may be attractive to children. A delivery manifest is generated and printed for the delivery employee. The delivery employee is provided with instructions for the order of deliveries, routes, and reminded of cash protocol by the manager on duty. Vehicle Product Storage Only enclosed motor vehicles are utilized by Culture. No foot, bicycle, skateboard, drone, public or other forms of transportation are utilized for delivery. In compliance with FMC 9-3310(a)(7), all of Culture’s delivery vehicles will be unmarked with no indication that the vehicle is transporting cannabis or cannabis products. Neither cannabis product nor cash are visible from outside the vehicle. The vehicle has permanently affixed lockboxes inside, one to store cannabis product and the other to store cash. No cash or product is left unattended in the vehicle unless it is locked and the alarm active, and no cash or product is left in the vehicle overnight. No portion of the enclosed box, container, or cage, as defined in section 5417 of the BCC Regulations, is comprised of any part of the body of the vehicle or trailer. No more than worth of cannabis product is in the vehicle at any given time. The value of cannabis goods is determined using the current retail price of all cannabis goods carried within the delivery vehicle at any one time. Order Procedures The Manager verifies the delivery driver’s cash on hand. Products prepared for delivery are loaded into the vehicle’s secure, fixed, storage container. All loading of deliveries is done by the delivery driver and a security guard in the approved loading area. No cash or cannabis goods are loaded into the delivery vehicle anywhere but in the secure loading area. Both the delivery employee and the security guard ensure the two-way communication system and GPS are in good working order. The manager ensures the vehicle navigation system is in good working order and that the pre-set routes have been loaded into the system. The delivery vehicle has adequate fuel to avoid unnecessary stops. A delivery employee cannot not leave Culture’s premises with cannabis goods without at least one delivery order that has already been received and processed. Delivery employees may not simultaneously deliver for more than one cannabis retailer. Before leaving Culture’s premises, the delivery driver has a delivery inventory ledger of all the cannabis goods in the vehicle. For each cannabis good, the delivery inventory ledger includes (table below):  Type of good  Brand of good  Retail value of each good  Track and trace identifier of each good  Weight, volume, or other accurate measure of each good Following each customer delivery, the delivery inventory ledger is updated to reflect the current inventory in possession of the delivery driver (i.e., in the vehicle). Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page67 Location Tracking A permanent Global Positioning System (GPS) device is affixed to each delivery vehicle and shall always remain active during the delivery, so that Culture can track the geographical location of the vehicle. The GPS device for each vehicle is owned Culture and used for delivery operations only. The GPS communication is transmitted to the Culture security system so that a Manager, or security personnel, may always track the driver’s location. The driver does not deviate or make unplanned stops except in the event of an emergency, for necessary rest, fuel, or vehicle repair stops, or because road conditions make continued use of the route unsafe, impossible, or impracticable. All deliveries of cannabis goods are made in person; Culture does not use unmanned vehicles for purposes of delivery. The GPS tracking system can always track the delivery employee and maintains a documented history of all locations traveled to by the delivery employee while engaged in delivery. All location history is maintained by the business for a period of no less than ninety (90) days and is stored electronically and securely with Culture’s electronic data storage system. All records are made available to state or local officials at any time. Communication with Head of Security at Licensed Premises Culture delivery employees uses vehicle-mounted, hands- free navigation system always and a blue-tooth device to make calls and communicate with Culture security. The delivery employee does not use a hand-held cell phone while driving and makes efforts to maintain the navigation routes. The delivery employee carries a copy of Culture’s city and state retail licenses, the employee’s government- issued identification, and an identification badge issued by Culture. Should a delivery driver need to make a stop, re-fuel the vehicle, or deviate from the route, the manager or security guard is notified of all the pertinent details. The delivery driver maintains a log that includes all stops from the time the driver leaves Culture’s premises to the time the driver returns to Culture’s premises. The log also includes the reason for the logged stop. The log is turned in to the manager upon the driver’s arrival back at the cannabis retailer. Culture maintains the logs pursuant to its record-keeping policies. Navigation The delivery employee uses vehicle-mounted, hands-free navigation system at all times, and makes efforts to maintain the navigation routes, except in the event of an emergency, for necessary rest, fuel, vehicle repair stops, or because road conditions make continued use of the route unsafe, impossible, or impracticable. Delivery employees do not use hand-held navigation devices and do not use their personal cell phones while driving, to either communicate with Culture or to navigate. All navigation devices will be GPS communicating with the Culture system so the manager can track the driver’s route in real-time. Should there be unforeseen events, such as construction or road-blockages, the delivery driver notifies Culture security or management of the anticipated change in route or stop to be made. DATE DELIVERY EMPLOYEE ID PRODUCT DESCRIPTION PRODUCT UID’s BRAND WEIGHT VALUE Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page68 Breaks and Stops The delivery driver maintains a log that includes all stops from the time the driver leaves Culture’s premises to the time the driver returns to Culture’s premises (table below). The log also includes the reason for the logged stop. The log is turned in to the Manager upon the driver’s arrival back at the cannabis retailer. Culture maintains the logs pursuant to its record-keeping policies. Delivery Request Receipt The delivery request receipt includes (see below):  Name and address of Culture  First name and employee number of the delivery employee who delivered the order  First name and employee number of Culture employee who prepared the order for delivery  The first name of the customer and a retailer-assigned customer number for the person who requested the delivery  Date and time the delivery request was made  Delivery address  A detailed description of all cannabis goods requested for delivery, which shall include the weight, volume, or any other accurate measure of the amount of cannabis goods requested  The total amount paid for the delivery, including any taxes or fees, the cost of the cannabis goods, and any other charges related to delivery  The date and time the delivery was made, and the handwritten or electronic signature of the customer who received the delivery (only upon delivery of product to the customer) The driver only physically delivers the cannabis product to the consumer that ordered the product and manifests to the identity of the person and takes a photo of the front and back of the identification. Finally, the consumer signs a copy of the delivery receipt. Culture may also choose to utilize handheld electronic scanning devices to verify the validity of the consumer’s photo identification. A copy of the delivery receipt is furnished to the consumer upon delivery and is automatically sent electronically to the TREEZ Track- and-Trace system. A hard copy, if available, is maintained for record-keeping. DATE EMPLOYEE ID # DELIVERY ID # LOCATION OF STOP REASON FOR STOP Delivery Employee First Name: _______________________ Employee number: _______________________ Prepared by First Name: _______________________ Employee Number: _______________________ Ordered by Customer First Name: _______________________ Customer Number: _______________________ Delivery Request Date: _______________________ Time: _______________________ Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page69 Delivery To Consumer Prior to arriving at any physical delivery location, Culture must have received a delivery request from a customer and provided the delivery request receipt to the driver electronically or in hard copy form. Drivers first look for standard parking, either street parking or parking lot parking (if available) to keep the vehicle from creating obstacles in the flow of traffic. However, the drivers do not park in reserved parking spots or attempt to navigate narrow driveways or thoroughfares that could create congestion and nuisance for residents. In the event parking is not possible or feasible, the driver parks in an area that creates the least amount of congestion and obstacle for any traffic and does not park near blind curves or hills. In addition, drivers cannot not use their horns to alert customers they have arrived and are quiet and unobtrusive when walking through apartment common areas. Drivers do not walk across lawns or landscape features, and try to remain on sidewalks, walkways, and compacted paths. Once the delivery employee has arrived at the delivery location and legally parked as close to the address as possible, the delivery employee notifies the manager that they will be stepping out of the vehicle to make a delivery. Once the delivery employee is at the address, they verify the consumer’s identity by checking a valid, unexpired California driver’s license, passport, or other acceptable form of government- issued identification. The driver cross-references the delivery manifest to the identity of the person and takes a photo of the front and back of the identification. Finally, the customer signs a copy of the delivery receipt. A copy of the delivery receipt is given to the consumer, and a copy is maintained and sent electronically to the Culture tracking system as well. All delivery receipts and identification verifications are maintained with Culture records for no less than seven (7) years. Culture may also choose to utilize handheld electronic scanning devices to verify the validity of the consumer’s photo identification, electronic signatures, and an electronic record of all delivery sales. If the delivery employee is accepting payments in cash from the consumer, the delivery employee ensures that they are never carrying an abundance of cash on their person. The delivery employee only removes a reasonable amount of cash from the vehicle cash safe to give change to the consumer for the purchase. All cash is immediately stored in the vehicle’s safe. Return to Cannabis retailer In the event that a delivery employee that has completed a delivery does not have additional deliveries scheduled, the employee will return to the Culture premise immediately upon completion of their route. Delivery Address _______________________ _______________________ CANNABIS GOODS UID Weight/ Volume Number of Units Total Weight/ Volume Cost per Unit Total Cost Cost of cannabis goods Taxes Fees Delivery charges TOTAL AMOUNT DUE Date & Time Delivery Made: _______________________ Customer Signature: _______________________ Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page70 Additionally, if the driver does not have any delivery requests to be performed within a 30-minute period of his/her last delivery, the driver returns to Culture premise and does not make any additional deliveries. The employee informs a manager and Security Staff of their return to the cannabis retailer. Together with the security personnel, the manager and delivery employee unlock the vehicle safe and remove any cash to be deposited in the Culture store safe and the inventory track-and-trace records are updated as appropriate that day. All delivery manifests and delivery receipts are handed over to the Inventory manager for proper review and archiving. The manager reviews the receipts for any anomalies. Delivery employees do not hang out in the delivery vehicles or loiter around the premises while waiting for their next delivery run to commence. Auditing A copy of the delivery receipt given to the consumer is maintained and sent electronically to the cannabis retailer tracking system. All delivery receipts and identification verifications are maintained with Culture records for no less than seven (7) years. When a delivery driver returns to the cannabis retailer, all logs and receipts are reviewed by the manager for accuracy and anomalies. Any issues will be addressed immediately by the manager, and law enforcement is notified if any suspicious activity is suspected. Just as a retail location may use “secret-shoppers” to get an undercover look at the quality of the sales team, the cannabis retailer works with local law enforcement or hired personnel to set up “secret- shoppers” for the delivery operations. This will give the cannabis retailer management team another assurance that delivery employees are following all protocol to mitigate the possibility of theft or diversion of cannabis products or cash. Customer feedback is also an essential element of auditing the delivery services provided by Culture. Culture sends confirmation of delivery notifications to all customers who placed orders for delivery. Culture also utilizes feedback resources and customer surveys or questionnaires to get information on the process and quality of the delivery employee’s service. The Culture management team is responsible for closely monitoring the delivery routes and notifies law enforcement immediately if any suspicious activity is suspected Each employee is assigned a distinct number by Culture that will allow Culture to identify the employee on documents or records using the number rather than the full name of the employee. Culture also assigns customers a unique, distinct number that allows Culture to identify the customer in documents or records using the number rather than the customer’s full name. Upon request from the Bureau, Culture can identify the employee or customer associated with the unique, given number. The driver verifies the consumer’s identity by checking a valid, unexpired California driver’s license, passport, or other acceptable form of government-issued identification. 1.6.7 PROJECT APPROVAL TIMELINE In accordance with FMC 9-3305, prior to commencing operations, Culture will obtain all required city and state licensing and approvals and provide the Chief of Police with satisfactory proof of the following:  A valid commercial cannabis business permit from the city;  A valid state license;  A valid Cannabis Conditional Use Permit;  The Culture facility and operational procedures are current and in compliance with all applicable state and local laws; and  A Cannabis Business License Tax certificate. Culture will obtain all building and planning permits required for any electrical, plumbing, construction, or premises development activities that are needed to prepare and outfit the facility for retail cannabis Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page71 business activities. Below is a projected timeline in which the Culture team predicts based on previous experiences with operationalizing a retail cannabis facility. Assumptions to Calculate Projected Dates  Applications are due by December 5th, 2020.  Competitive Review and License Issuance will take approximately 4 months = complete by April 1st, 2021.  Issuance of Permits will take 1 month = complete by May 1st, 2021. Design/Plan Review - Complete August 1st, 2021 Entitlement (CUP)  Drawing and other document prep: 2-3 weeks.  Plan check/Building/Fire/Police Department Review: 5-8 weeks (this heavily depends on the city). Construction Documents  Survey and creation of as-builts: 2 weeks.  Plan preparation: 4 weeks.  Permitting: 8-12 week (this heavily depends on the city). Signage Approval - Complete September 1st, 2021 A permit for all signage will be obtained and conform to the City Municipal Code. Issuance of State License(s) - Complete September 1st, 2021 Culture obtains a Type-10 Store-Front Retail license for Medicinal and Adult-Use with the Bureau of Cannabis Control. The current processing time to receive a Provisional State License is approximately 4-8 weeks from the time of issuance of a City license. A Provisional State License cannot be issued until a valid City license has been issued. Issuance of Land Use Permit - Complete October 1st, 2021 Culture anticipates it will take anywhere from 4-8 weeks to obtain a final approved Land Use Permit from the City Planner. Issuance of Building Permit - Complete November 1st, 2021 Culture anticipates it will take anywhere from 8-12 weeks to obtain all necessary building permits to commence tenant improvements from the City. Completion of Construction - Approximate January 1st, 2022 Culture anticipates project tenant improvements to take 4-12 weeks to complete. Issuance of Other Regulatory Permits - Complete January 15th, 2022 Pending final Health Department and Business Licensing inspections. Culture anticipates it will take anywhere from 4-8 weeks from the time of a City-issued license/permit to obtain all other regulatory permits to operate. Opening Operations - Quarter 1 2022 If completion of construction is on schedule for January 2022, pending final City Health Department and Building inspections, Culture projects commencing retail sales by January 15, 2022. Section: Business Plan Subsection: Day-to-Day Operational Requirements FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page72 FRESNO CULTURE CORP 6893 N. GOLDEN STATE BOULEVARD DBA ‘CULTURE CANNABIS CLUB’ COMMERCIAL CANNABIS RETAIL APPLICATION CITY OF FRESNO DECEMBER 2020 Section: Social Policy and Local Enterprise Plan Subsection: Commitment to Living Wages FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page73 2 SOCIAL POLICY AND LOCAL ENTERPRISE PLAN The Culture team understands that a company is only as good as its employees. To obtain and keep high performing employees, a company must employ a diverse recruiting strategy, provide a competitive wage, fair employment and advancement opportunities, and comprehensive training for all employees. All of these factors have been considered in the development of the Social Policy and Local Enterprise Plan. 2.1 COMMITMENT TO LIVING WAGES Culture believes in creating growth and prosperity everywhere it goes. From its approach to Community Development to providing long-lasting foundational support for its employees in the form of financial stability, Culture believes in building its people up and sharing its successes with them. Because of this foundational element of the company ethos, Culture will provide the City of Fresno with a significant job generation source and its employees with working wages and benefits that exceed common industry standards. Culture employees will benefit from a minimum starting rate of per hour, 83% over the State’s minimum wage of /hour. As the company grows, so too will the employees; for every year that Culture operates, the minimum employee starting rate will increase by approximately 3-4%, with entry level employees hired at a rate of over per hour by Year 5, 100% over the State’s minimum wage. The COVID-19 crisis has left the country reeling. Besides the innumerous issues arising daily, the issue of unemployment is one that is felt everywhere now more than ever. Fresno County’s unemployment rate jumped from 3.5% to 10.4% this year which has left many of its residents left looking for answers 2. Culture pledges to be an active part of that answer. Based on the size of Culture’s selected location, anticipated hiring is an estimated 30 employees which will generate nearly $1 million per year in earned pay for Fresno City and County residents. 2.2 EMPLOYEE BENEFITS Culture offers a fair compensation package. What does fair mean for Culture? SUPERIOR. Culture employees are business partners and family. It is only fair that they are treated as such! Culture’s SUPERIOR employee benefits are to let all team members know that they are seen, heard, and supported. Culture gives employees the same SUPERIOR benefits it believes every person deserves by right; that is only fair.  401k  Health/Dental/Eye Insurance  Entry level wages 83% higher than minimum wage 2 https://www.bls.gov/eag/eag.ca_fresno_msa.htm Section: Social Policy and Local Enterprise Plan Subsection: Continuing Education and Employee Training FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page74  Senior level wages 20% higher than comparable industries  Annual Raises and Bonuses  Tuition Reimbursement Program  Employee Discounts  Paid/Sick Time Off  Vacation Time Accrual  Maternity Leave  Day Care Assistance  Paid Volunteer Hours  Culture Collection (a company fund that matches employee donations. The Collection is disbursed to employees in times of need to cover time off or unforeseen expenses) Culture Hiring Ethos. Culture is an employer of mindfulness, encouragement, and no judgement. Culture relishes in the opportunity to uplift its employees and help them reach their real potential. Culture of course pay a fair wage; but more importantly, it offers a business model that is scaling, and wants nothing more than for its employees to spread their wings and be a part of that growth. All Culture employees have an opportunity to take ownership of their position at Culture. For tenured employees, Culture offers an employee PROFIT SHARE program. This incentive encourages longevity and growth in the company, boosts moral to increase sales, and gives an increased sense of ownership. If the company does well, everyone does well. Culture is not just an employer; it is a joint venture! 2.3 CONTINUING EDUCATION AND EMPLOYEE TRAINING 2.3.1 EMPLOYEE TRAINING Culture has an extensive employee training program which is required before any employee can interact with customers or patients. Culture has a 4-week program which includes classroom learning, printed reference materials, situational role playing, and on-the-job training with a current employee. Culture has many qualified employees that have signed offer letters who will bring their expertise to Culture and the training programs. These employees, owners, and managers will be responsible in ensuring all current training is accurate and up to date with recent changes in the laws, emerging research in the cannabis field, changing legal status in state and federal courts, and other changes as they become relevant. The employee training program will include lessons relevant to the purchaser education plan. The goal of these lessons is to have properly informed employees who will abide by State laws, while serving the public with accurate, current knowledge to pass on to purchasers. Some of the topics covered in the employee training program that are relevant to purchaser education include:  Understanding how to dispense cannabis according to State laws  Educate customers about local/state/federal laws  Educate clients on legally transporting cannabis  Assist customers in making informed product selections  Give suggestions to patients on products and ingestion methods based on their needs  Identify product diversion threats  Understand the resources available to customers NOTE: All employees are trained on how to make suggestions to medical cannabis patients while not prescribing, recommending, or treating any specific illness or diagnosis. Culture’s employees are not trained medical professionals, and as such, will always inform our customers that they may merely suggest and inform, not diagnose, or prescribe commercial cannabis for any reason at any time. They must inform all customers that they are not a qualified medical professional and they should seek the advice of their doctor before beginning or continuing with any kind of a cannabis regime. Our employees Section: Social Policy and Local Enterprise Plan Subsection: Continuing Education and Employee Training FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page75 are tasked with providing accurate data to assist each customer make an informed decision for his/her needs. Once a decision has been made to hire a candidate, the employee must pass a background check and drug test. The below checklist should be used to onboard a new employee.  Pass a background check.  Pass a drug test.  Fill out our liability waiver.  Complete the Employment Contract.  Fill out a W-4 and provide all necessary documentation.  Manager or HR will need to run E-Verify and take all appropriate bank information for direct deposit and Paychex processing form.  A user profile in the payroll system will need to be created for the employee.  A user profile time and attendance system scheduling system credentials.  The employee will be informed of the policies regarding warnings, keys, and discipline.  The GM will review the uniform policy and provides two uniform shirts in appropriate size for employee. Owners Chris Francy and Devon Julian lead the regulatory compliance team. They train the Managers and employees to understand all regulations as well. Culture ensures that it is always operating in a manner compliant with all applicable state and local laws, policies, rules, and regulations. To conform, Culture establishes robust Standard Operating Procedures for daily operations, and utilizes its team of industry professionals in the fields of law, tax, finance, sales, marketing, and quality assurance. Through its SOPs and a system of constant internal auditing, Culture can ensure legal compliance. Culture also asks for constant feedback from its employees and customers because different eyes see different things. When everyone is involved, Culture has the best chance of catching issues and resolving quickly. All Standard Operating Procedures adopted by Culture conform to the following pieces of State legislation, policy, and other directives:  Proposition 215 – Compassionate Use Act (1996)  Senate Bill 420 – Medical Marijuana Program Act (2004)  MCRSA – Medical Cannabis Regulation and Safety Act (2015)  Proposition 64 (2016) and the Control, Regulate and Tax Adult of Marijuana Act (AUMA)  California Uniform Controlled Substances Act  Senate Bill 94 (2017)  Any directives and issuances from Bureau of Cannabis Control (BCC), Department of Food & Agriculture and State Department of Public Health. All Standard Operating Procedures adopted by Culture conform to the City of Fresno Municipal Code, legislation, policy, and other directives. Interacting with Community Members near the Retail Store Culture realizes that to be successful as an independent retailer, it needs to become part of the community in which it serves. Its survival depends on the customers in the town and how our neighbors and community perceive us. We aim to make our store and its employees’ part of the Fresno community "family". Culture has a wealth of information to share about the products that we sell, and we are committed to engaging our neighbors, community members near the retail store, by providing education on who and what we are. We realize that the retailer who provides education today is the one who is separating itself from the rest of the pack. We hope our actions show we care about the people and the community where we live. Section: Social Policy and Local Enterprise Plan Subsection: Continuing Education and Employee Training FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page76 Illegal Sale to Minors Culture is highly compliant with state laws refusing the sale of products to minors. Minors are not allowed on Culture premises, even if accompanied by a parent or guardian. No person under 21 years of age is allowed on Culture premises. Every entrance to Culture premises will be clearly and legibly posted with the following notice: "ENTRY ONTO THESE PREMISES BY PERSONS UNDER 21 YEARS OF AGE IS PROHIBITED BY LAW. VALID PHOTO ID REQUIRED." Each letter of the notice will be at least two inches high and clearly visible. Culture does not employ any person who is not at least twenty-one (21) years of age. In addition, security guards and store management closely monitor store personnel and check that they comply with age and ID regulations. Handling of Products At Culture you will find unique a retail concept that utilizes touch screen technology that helps with customer education, describes product types, and uses, brands and other information and ordering. Culture Sales Floor is organized with NO PRODUCTS available for maximum security, and in turn has NO theft or diversion of cannabis products. Culture instead places ONLY product packaging throughout display cases and shelves. We realize that most customers desire to evaluate raw flower offerings for their olfactory sensation and potency. Culture has designed unique, beautiful, and practical Flower Display Tables for this experience using tethered flower jars, fixed to the flower table, with a small sample of raw flower. Customers are permitted, under the strict and constant supervision of Sales Associates and Security in the Sales Area, to open the flower jars and smell the raw flower they wish to enjoy. Please refer to the Unique Technology section of this application for a more detailed description of our product handling process. Sales Associate Consultation Training All employees are trained on how to make suggestions to medical cannabis patients while not prescribing, recommending, or treating any specific illness or diagnosis. Culture’s employees are not trained medical professionals, and as such, always inform our customers that they may merely suggest and inform, not diagnose, or prescribe commercial cannabis for any reason at any time. They inform all customers that they are not qualified medical professionals and they should seek the advice of their doctor before beginning or continuing with any kind of cannabis regime. Our employees are tasked with providing accurate data to assist each customer make an informed decision for his/her needs. Loitering and Parking Lot Management Our company prohibits loitering by persons outside the Facility both on the premises and within fifty feet of the premises. Security guards patrolling the exterior of the premises periodically ensure that patrons do not congregate around the building entrance obstructing public rights of way, neighboring business entries, or neighboring properties. Security also ensures that parking lots do not become areas of unnecessary congregation and that no cannabis is consumed in the parking lots of anywhere around the exterior of the premises including nearby neighboring structures. Our goal is to spot small problems and address them before they escalate. We increase parking lot vigilance during peak sales hours, weekend, and holidays, as well as opening and closing hours when we are most vulnerable to robbery. Designated Representative Culture designates, at a minimum, one Designated Representative (“DR”) for each licensed dispensary. The DR holds a dispensing organization METRC registration, issued by the BCC. The DR is either a principal or full-time employee of Culture and manages day-to-day dispensary operations. Additional DRs will be added to the roster as we hire Managers and other key day-to-day staff. A principal of Culture will be tasked with notifying the Department at any point in time should Culture find itself without an active DR due to death, incapacity, termination, or any other reason. The Culture principal charged with this task ensures the proper steps are taken to name an interim DR. Section: Social Policy and Local Enterprise Plan Subsection: Continuing Education and Employee Training FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page77 The DR manages the staff and operations on a daily basis, with duties including but not limited to: opening and closing the dispensary, delivery acceptance, oversight of other agents and employees, recordkeeping, inventory control, training, audits, inspections, and assurance of regulatory compliance. The DR has the following responsibilities, which will all be enclosed in an DR handbook that will be kept readily available on-site for reference at all times.  Notify the Department of any change of information required to be reported to the Department.  Notify the Department of termination of any agent for diversion of product or theft of currency.  Annual renewal of employee card.  Collection of terminated employee card(s). Termination The DR is trained on the following terminable offenses, and will ensure all staff working at the Dispensary are aware of the severity of these actions:  Submission of misleading, incorrect, false, or fraudulent information in the employment application.  Violation of the rules of the BCC or the city.  Fraudulent use of the employee identification card.  Selling, distributing, transferring in any manner, or giving cannabis to any unauthorized person.  Theft of cannabis, currency, or anything else from the retail store.  Tampering with, falsifying, altering, modifying, or duplicating and DR identification card.  Tampering with, falsifying, altering, or modifying surveillance video footage, POS system, or the State’s verification system.  Failure to notify the BCC of a lost or stolen DR identification card.  Failure to notify the BCC of a change in information within 5 days.  Conviction of a felony offense.  Dispensing to purchasers in amounts above the legal limits.  Delinquency in filing any required tax returns or paying any amounts owed to the State. Annual Designated Representative Training Program At a minimum, Culture ensures periodic DR training topics to cover: Health & Safety: This topic addresses concerns of cannabis use, including the responsible use of cannabis, its physical effects, recognizing signs of impairment, and appropriate responses in the event of overconsumption. This topic will also train on the laws and regulations on driving while under the influence. Regulatory Compliance: This topic trains the agents on the state and local regulations that govern dispensing organizations. Representatives will become familiar with different departments and agencies, the oversight they provide, how to contact the different agencies in the case of incident or emergency, and the rules set forth by each governing agency or department. Company agents will all be well versed in the rules of the BCC and will repeatedly be tested on various aspects of compliance throughout their employment with Culture. We will also cover auditing, inspections, and permitting inspections by state and local licensing and enforcement authorities. Limitations on Sale: This topic will cover all restrictions and limitations of sale, including but not limited to, prohibition of sale to minors and purchasing and possession limits. Representatives will also understand how to use their best judgement to deal with company customers and any issues that may arise in the dispensary showroom during a transaction. Representatives will know when to enlist the help of a manager or senior agent, security personal, or local police. Section: Social Policy and Local Enterprise Plan Subsection: Continuing Education and Employee Training FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page78 Maintenance of Records: This topic will cover acceptable forms of identification and how to verify customer information, common verification mistakes, and BCC rules about the storage of customer information, privacy issues, and HIPAA. It will cover the rules regarding recordkeeping and the form and manner in which records are required to be kept. It will cover inventory recordkeeping, compliance with inventory tracking system regulations, use of the inventory tracking system and Point-of-Sale system. Quality Assurance: This topic will cover all items related to the safe keeping of products at the dispensary. This includes the storage, proper rotation, labeling, and quarantine. We will cover different product types and how they must be stored to for shelf-life. This includes temperatures, light, humidity, and other environmental controls. Representatives will be well-trained in health and safety standards of the industry, packaging, and labeling requirements, and how to check products delivered by transporters, the manifests, and issue-spot packaging problems, incorrect labelling, or expired product. Waste handling, management, disposal, and recalls will also be thoroughly covered as part of quality assurance. Safety & Security: This topic includes physical security of the premises, interior and exterior, security, as well as the security and safety of employees and customers. Representatives will be well-trained and familiar with what to do in a variety of emergency situations, how to handle chemicals and hazardous materials on the premises, egress, and panic systems, and who to contact in the case of each type of emergency. Representatives will be well versed in the security and surveillance requirements of the BCC. Employee Knowledge of Rules and Laws Culture has developed a comprehensive plan for training employees on industry relevant rules and regulations, to operate the dispensary in compliance, and be capable of educating customers and designated caregivers about the medical and adult use of cannabis. Our training plan exists in addition to the mandatory minimum requirements of the BCC. Employee Training It is the policy at Company that the better informed our employees are, the better they can answer questions and teach our customers the value of the products we carry. To ensure all employees enter the training on the same page, Company utilizes the following items to standardize training:  New Hire Training.  Formalized Staff Training.  One on One Training.  Self-Directed Training.  Peer to Peer Training. Employees are tested on training content and must pass the test by their third attempt in order to remain employed. All staff will also go through periodic refresher seminars, as well as new training on any policy updates or changes in procedure. In addition to training and periodic drills, all employees receive official company reference material, written in plain English and presented in an easy-to-use outline format, explaining all our operational, safety, and security policies and protocols. Security and Safety Training Security and emergency response training is only part of the comprehensive training required for all employees. In developing our official safety and security policies, we consult with local law enforcement. We also work with local police to develop effective ongoing employee training seminars and practices. Especially in developing our policies and training procedures on crime prevention and security threat response, we seek the involvement of local law enforcement. All emergency procedures will be rehearsed in periodic drills. Section: Social Policy and Local Enterprise Plan Subsection: Continuing Education and Employee Training FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page79 Emergency Contact Culture provides the City with the name, telephone number (both land line and mobile, if available) of an on-site employee or owner to whom emergency notice can be provided at any hour of the day. Employee Safety and Hygiene Culture adheres to policies and procedures to help prevent contamination of any cannabis product. This includes but is not limited to hand washing, employee training, use of facemasks/gloves, prohibiting employees who are showing signs of illness, open wounds, sores, or skin infections from handling cannabis, etc. Daily Procedures Culture has daily procedures to ensure clean and efficient operations. A monthly calendar will be maintained that tracks all activities related to maintaining a safe and clean facility. Workplace Safety and Accident Prevention A Workplace Accident and Injury Reduction Program will be put in place to ensure the appropriate controls are in place to maintain internal safety. A DR will be assigned with the responsibility for the overall implementation and execution of the program. All DRs will be charged with maintaining safe working conditions through the policy described below. Emergency Management Emergency situations and disasters can range from fires, robbery, injury, and severe weather, to security breaches and vandalism. Company will have an emergency response team who will manage all aspects of the given emergency. Initial emergency protocols are should always be followed first (security system activated, 911 called, etc.). Once an emergency is identified, Culture will be responsible for communication to leadership, employees, and the community. The responsibilities for emergency communications are outlined below:  Launch immediately after an emergency is identified.  Provide a brief to senior management on the situation.  Identify and brief Company spokesperson of the situation.  Employee contacts will be stored in a single location and we will utilize a phone tree to cascade down relevant information to employees.  Communicate situation information and procedural instructions to employees and other stakeholders.  Communicate with employee families and the local community.  Continually adapt to changing events associated with the emergency. Emergency Exit Protocol In the event of an emergency, the building may require evacuation. Situations requiring evacuation could be, but are not limited to the following:  Natural gas leak  Flammable liquid spill/and or release  Power line failure  Active Shooter/Hostage situation  Hazardous chemical spill/and or release  Flooding  Fire alarm Section: Social Policy and Local Enterprise Plan Subsection: Continuing Education and Employee Training FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page80 Building Evacuation All building evacuations will occur when an alarm sounds and/or upon notification by Company, Police Officer, or Fire Department personnel.  When the building evacuation alarm is activated during an emergency, leave by the nearest marked exit and alert others to do the same  Elevators should never be used during an emergency evacuation situation  Assist persons with disabilities in exiting the building. Two or three individuals may carry the persons with disabilities from the building if the persons with disabilities cannot negotiate the stairs  If persons with disabilities cannot be transported from the building without using an elevator – assist person with disabilities to a safe area, notify emergency personnel immediately  Once outside, proceed to the designated gathering point. This should be a clear area that is at least 500 feet or further, depending on the type of incident, away from the affected building. Stay there. This designated area should be pre-determined by an office manager or supervisor  Keep streets, fire lanes, hydrant areas, and walkways clear for emergency vehicles and personnel. Know your area assembly points  Immediately notify emergency personnel of any injured persons and individuals remaining, in the affected building  Do not return to an evacuated building unless told to do so by emergency personnel 2.3.2 CONTINUING EDUCATION Sowing the seeds of tomorrow, Culture is cognizant that the knowledge of the community depends on the knowledge of its employees. For this reason, Culture awards education grants for cannabis or similar industry training. Employees are chosen annually to receive these grants, along with the opportunity to enroll in continuing education programs or apply the grant to their current University curriculum for courses that directly or indirectly prepare them to thrive at Culture. Such courses may include topics like economy, business management, accounting, marketing, health industry administration, or anything specific to cannabis cultivation, procurement, supply chains, or mechanical processing. Culture offers an extensive, continuous training for all employees and positions, as well as further cannabis industry education opportunities as they arise and are relevant to each member’s advancement within the company. We encourage all our team members to seek out additional opportunities to take courses, attend seminars, take online web series or classes, and more, to deepen their knowledge and skills in the cannabis industry. Culture will offer financial assistance, in the form of partial or complete coverage of expenses for voluntary educational opportunities. For all company mandated education, Culture will cover all expenses in full. Some educational opportunities our Culture employees may partake in include:  Oaksterdam University  THC University Online Training Courses  Cannabis Training University  Various cannabis events across Southern California Culture hopes to partner with Fresno City College to start a cannabis training program. Fresno City College is a public community college in Fresno. It is part of the State Center Community College District within the California Community Colleges system. Culture will help with year one startup costs and implementation to get it up and running. Culture will additionally look to help the college connect with experts in the industry to ensure the training program and content are the most relevant and up to date. Section: Social Policy and Local Enterprise Plan Subsection: Recruitment Plan and Social Policy FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page81 2.4 RECRUITMENT PLAN AND SOCIAL POLICY Culture supports an inclusive environment in its hiring practices! The results show a remarkably diverse workforce which includes all types of diversity. Culture’s current workforce profile includes: Culture’s current management includes women, minority, and LGBTQ. 2.4.1 RECRUITMENT PLAN Culture will work with a few different Fresno organizations to recruit employees that are both highly qualified and who fall within the parameters that meet the Culture’s hiring plan. Examples of partners are discussed below. 2.4.2 FRESNO ECONOMIC OPPORTUNITY COMMISSION Fresno Economic Opportunity Commission offers a Workforce Connection Young Adult Program that assists low-income youth ages 14 through 24 out of school or attending high school services that will keep currently enrolled students engaged in education, the pursuit of high school graduation and becoming a positive contributing member of society. It is the goal of the program to assist students with increasing their academic competencies and preparing them to enter the world of work or higher education while also helping the student to shape their own destiny. The program serves both in school and out of school individuals and attempts to re-engage out of school individuals in high school to facilitate gaining their high school diploma and entering advance training or unsubsidized employment.3 Culture's owner Barigye McCoy is working closely with Oliver Baines, the EOC, and the VAC (Valley Apprenticeship Connections). Culture will donate to the VAC. TheVAC is a construction training program that targets the hardest to serve in our community (probation, parole, unemployed, etc.). To date the program has graduated 389 students and put 307 of them to work. We have one of, if not the best construction training program in the Valley. In speaking with the Assistant Director Amailia Martinez, she mentioned that the program could use about a year to help support specific initiatives. Listed below are the areas where the dollars would be committed;  Transportation- As you can imagine a number of our students have issues with transportation. We would be able to help students pay for bus passes, car issues, etc...  Tools- When our students get hired in construction, all of them need tools before they start work. A tool set runs about (depending on the craft).  Construction Clothes- Like the tools students need to work, there is also specific clothing (shoes, pants, etc...)  Union Dues- When a student gets hired by one of the craftable trades they must pay union dues before they start work. The dues run from depending on the trade. 47% of our students go into the craftable trades. 3 https://fresnoeoc.org/workforce-connection-young-adult-program/ Section: Social Policy and Local Enterprise Plan Subsection: Recruitment Plan and Social Policy FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page82  Mentor program- We are starting an Alumni Program where we have students that have graduated from our program return and act as Mentors to the students that are currently enrolled. We want to offer a small stipend to the Mentor. Through this program, Culture can effectively and efficiently gain access to young individuals who possess the basic fundamental skills sought to fulfill job duties that can also be part of the company’s apprenticeship programs that will further groom and prepare them for advancement opportunities. 2.4.3 UFCW8 As Culture has entered into a labor peace agreement with the UFCW8, this is yet another channel that Culture will utilize to recruit employees. Culture chose to partner with the UFCW8 as they are experienced in representing both employees and business owners within the cannabis industry. The Union has taken pride in the help it has provided to lead the development and stabilization of the emerging cannabis sector through their innovative Cannabis Workers Rising campaign, which has existed since 2010. 2.4.4 WORKFORCE CONNECTION Culture will further partner with Workforce Connection for recruiting employees. Workforce Connection is funded and directed by the Fresno Regional Workforce Development Board, which works on behalf of employers and job seekers throughout Fresno County to promote and sustain the economic vitality of the region. Workforce Connection works to prepare the people throughout the community for careers in various industries that promote self-sufficiency, not just jobs to carry them through to the next paycheck. They do this by providing opportunities that build the knowledge, skills, and attitudes necessary to meet employer needs and be competitive in the workforce of today. Workforce Connection offers what is referred to as “One-Stop Centers” where adults and dislocated workers have access to education, training, and employment services, as well as referrals (when deemed appropriate) to other services available through their network of partner agencies 4. Culture does not discriminate in hiring or operating decisions. All managers and supervisors must comply with all EEOC guidelines when managing staffing issues. No policy or procedure implemented by Culture may lead to discrimination based on or conflict with laws regarding:  Race  Height or Weight  Credit Rating or Economic Status  Religious Affiliation or Beliefs  Citizenship  Marital Status, Number of Children  Gender  Arrest or Conviction unless in a sensitive position  Security/Background Checks for Certain Religious or Ethnic Groups  Disability Pursuant to FMC 9-3309(i)(1), Culture will not employ any person who is not at least twenty-one (21) years of age. 2.4.5 SOCIAL POLICY Individuals affected by the WoD, those with low-income or criminal records, continue to struggle to gain employment that provides for basic needs. Commercial cannabis is quickly becoming a lucrative and 4 https://www.workforce-connection.com/adult-services/ Section: Social Policy and Local Enterprise Plan Subsection: Recruitment Plan and Social Policy FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page83 global industry, while those that were damaged the most are being shut out from opportunities. This is not the intent of legalization and not the will of the voters. Commitment: Culture prioritizes hiring Fresno residents, especially those residing in disadvantaged communities and those with cannabis convictions.  Culture conducts at least one local hiring fair once awarded a permit  Culture requires that all employees participate in its Fresno community benefits activities  Employees have the advantage of upward mobility and to learn additional job skills within the Culture company supply chain  Employees enrolled in a community college/university are eligible for company matching education grants  Culture seeks partnerships with local Fresno organizations that teach financial literacy and provide this resource to its employees. Benefit: A workforce that is secure, inclusive, and offers cannabis employment opportunities to Fresno low-income and cannabis conviction communities. In compliance with FMC 9-3316(b)(1), Culture commits to developing a workforce of a minimum of one- third (1/3) individuals who meet one or more of the following criteria: 1. Annual family income below 80% AMI; 2. Convicted for a cannabis related crime that could have been prosecuted as a misdemeanor or citation under current State law; 3. Lived in a low to moderate income census tract in the city for a minimum of three (3) years; 4. Veteran; or 5. Former foster home youth who was in foster care as a minor. 6. Unemployed; or 7. Receiving public assistance. Culture will maintain full records of each individual hired that meets this criterion and provide the City with ongoing proof of compliance for this requirement. Culture Convicted Program Unfortunately, our society has suffered greatly from the effects of marijuana related convictions. Community Outreach Director Barigye McCoy’s priority is to help raise up these individuals affected by the War on Drugs. Barigye, with the help of social equity consultant Edward Brown, will personally spearhead the “Culture Convicted” program to hire felons of marijuana convictions and aid in their rehabilitation. Culture does not turn its back on those experiencing hard times. Cultures strongly believes everyone deserves a chance, and a second chance. In addition to seeking a partnership with the Fresno County public defender’s office to expunge records, the Culture Convicted Program seeks out candidates who are having difficulty getting back on their feet after a conviction. Culture hires, trains, and offers the opportunity Culture offers to all people – a chance to live and thrive in the present. Section: Social Policy and Local Enterprise Plan Subsection: Recruitment Plan and Social Policy FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page84 Veteran Employment Culture supports its men and women in uniform and would be honored to partner with local veteran initiatives in any possible way. In support of our Veterans, Culture will establish a Veterans Incubation Program to seek out and hire Veterans who have completed their service and are seeking to offer their skills and expand their boundaries in the community. Low Income Hiring Culture will further extend preference to those who currently have a household income that falls at or below 80% of the Area Median Income. Based on Culture’s research and information published on the Fannie Mae Area Median Income Lookup Tool 5, Culture will look for residents with an annual household income at or below . Culture looks forward to bringing meaningful employment opportunities to Fresno residents who may otherwise be overlooked, bringing to them opportunities to each wages that exceed living standards, provide opportunity for personal growth and advancement, and provide them with the additional benefits needed to maintain a sustainable and healthy lifestyle. Culture strongly believes that this is the perfect foundation for developing a workforce that will not only contribute to the overall success of the company, but also strengthen the community as a whole. Culture will maintain full records of each individual hired that meets this criterion and provide the City with ongoing proof of compliance for this requirement. 5 https://ami-lookup-tool.fanniemae.com/amilookuptool/ Section: Social Policy and Local Enterprise Plan Subsection: Locally Managed Enterprise FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page85 2.5 LOCALLY MANAGED ENTERPRISE The Culture team is proud to present to the City its current ownership structure and takes pride in its commitment to establishing a locally managed enterprise. Culture is currently partially owned and managed by longtime Fresno resident, Barigye McCoy. Barigye hold 49% ownership stake within the company. Barigye will manage all local affairs and assist in the recruitment activities that aims to hire a workforce comprised exclusively of Fresno residents. As mentioned above, the company will utilize the expertise of local recruitment organizations to establish specific parameters that will enable the company to meet the hiring goals set. Barigye is born and raised in Fresno and currently resides in Fresno. Culture Ownership Team Name Role Fresno Resident Ownership Percentage Barigye McCoy Government Affairs Local Consultant Yes 49% Chris Francy Chief Executive Officer No 20% Devon Julian Chief Operating Officer No 20% Julie Le Owner/Partner No 11% Total Percentage Local Ownership 49% Culture Future Management Team Role Filled by Fresno Resident Percentage of Management General Manager Yes 20% Assistant Manager Yes 20% Sales Floor Manager Yes 20% Product Procurement Yes 20% Inventory Control Manager Yes 20% Total Percentage Local Management 100% Section: Social Policy and Local Enterprise Plan Subsection: Employees, Title/Position, and Responsibilities FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page86 2.6 EMPLOYEES, TITLE/POSITION, AND RESPONSIBILITIES We anticipate hiring approximately 30 employees to work in the retail store and conduct delivery orders. We aim to hire a majority of full-time employees and leave room for part-time employees that seek limited hours. Part-time staff helps us pad shifts to adjust for peak sales periods (whether it be daily or seasonally), and during promotional periods when we expect more traffic.  General Manager (“GM”) - Responsible for oversight of all operations, day-to-day decision making, staffing, product selection, security oversight, etc.  Assistant Manager (“AM”) - Responsible to assist GM in day-to-day operations, if no GM is on site, an AM shall always be present.  Sales Floor Manager – Responsible for the oversight/management of all Sales Associates and the oversight of all cash and product reconciliation as it pertains to the Sales Floor.  Budtender - Responsible for Sales Floor procedures, direct sales to customers, and customer education. Sales Associates are cross trained as Delivery Drivers.  Reception - Responsible for employee check-in, verifying identification, patient/customer file management.  Product Procurement - Responsible for tracking sales performance and product selection based on sales forecast, demand, and market trends.  Inventory Control Manager - Responsible for management of deliveries, storage of products, inventory audits, quality control, and waste management.  Quality Assurance Specialist - Responsible for Quality Assurance and Quality Control procedures and reports directly to the Inventory Manager. The QA manager is well versed in the management of the TREEZ Track-and-Trace system and assists the Inventory Manager with Inventory Reconciliation procedures.  Facility Coordinator/Dispatcher - The Facility Coordinator is responsible for communicating with Distributors and/or other vendors who make deliveries to the facility. He/she works directly with Security Staff and Receiving Specialist to ensure the safe and efficient coordination of inbound shipments. The Coordinator is cross trained as a Dispatcher who is responsible for coordinating customer Deliveries.  Security - A hired security firm will provide security guards that will work in shifts, rotate positions from Reception Area, Sales Floor, security camera surveillance, delivery/delivery car oversight, facility security, customer sales room flow.  Delivery Driver - Responsible to drive either company issued or personal, approved vehicles for mobile deliveries to verified customers at legal locations. Delivery drivers are cross trained as Sales Associates. Section: Social Policy and Local Enterprise Plan Subsection: Employees, Title/Position, and Responsibilities FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page87 2.6.1 ORGANIZATIONAL CHART Chris Francy -Chief Executive Officer 20% Owner Inventory Control Manager Product Procurement Quality Assurance Specialist Devon Julian -Chief Operating Officer 20% Owner Security Guard Receptionist Julie Le Director of Administration 11% Owner General Manager Assistant Manager Sales Associate Barigye McCoy Director of Community Affairs and Govt Relations49% Owner Facility Coordinator/Dispatcher Delivery Driver Section: Social Policy and Local Enterprise Plan Subsection: Labor Peace Agreement FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page88 2.7 LABOR PEACE AGREEMENT Culture recognizes the importance of union labor, providing a living wage for our working men and women in the Fresno community and is absolutely committed to utilizing union workers in its retail facility build- out, as well as hiring local union employees with union wages and benefits in the operation of its retail business on Golden State Blvd. 2.7.1 L ABOR PEACE AGREEMENT Section: Social Policy and Local Enterprise Plan Subsection: Labor Peace Agreement FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page89 Section: Social Policy and Local Enterprise Plan Subsection: Labor Peace Agreement FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page90 Section: Social Policy and Local Enterprise Plan Subsection: Labor Peace Agreement FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page91 Section: Social Policy and Local Enterprise Plan Subsection: Workforce Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page92 2.8 WORKFORCE PLAN The City of Fresno, the county seat, has an estimated 2020 population of 542,012 residents.6 There are approximately 166,758 households with the median household income of a year.7 It is estimated that the number of employed individuals in Fresno is approximately 61.4% with the largest local employers being Fresno City College, Fresno County’s Sheriff’s Office, and Saint Agnes Medical Center. About 21.6% of Fresno’s workforce has earned a bachelor’s degree or higher. According to the California Employment Development Department (EDD), as of November 2020, Fresno County had 408,700 of its residents employed and approximately 41,700 residents unemployed and looking for work. This represents a local unemployment rate of 9.3%. 2.8.1 COMMITMENT OF A MINIMUM 30% LOCAL HIRING As mentioned above, Culture will strive to hire a workforce comprised exclusively of employees from the City of Fresno and will strive to give preference to qualified individuals who demonstrate a prior cannabis related arrest, are low income or both. A focus on local employees provides Culture a great opportunity to network within the city at large and build strong relationships with the community. The interview process will include the vetting of potential employees. This vetting will be rigorous and will follow industry standards to ensure that only the most qualified and morally upstanding candidates are selected for employment. The company is committed to hiring all (or substantially all) of its employees from local Fresno residents. One of the greatest advantages of business in the economy of a city is to raise the employment level locally. In addition, other members of the business community will benefit from the design, construction and other vendor relationships required by the business. For example, Culture has secured a local security firm to install and monitor security equipment within the facility as well as a local security firm to provide on-site guard services. On 11/19, Culture posted a job on ZipRecruiter to find local managers and sales associates. As of 11/30 - there were 98 Active Candidates. COO, Devon Julian is personally reviewing each applicant and is providing preference to experienced Fresno residents. After reviewing the most qualified resumes, he conducts a brief interview to determine if the employee meets the high standards to become a Culture employee. 6 HTTP://DOF.CA.GOV/FORECASTING/DEMOGRAPHICS/ESTIMATES/E-1/ 7 HTTPS://WWW.CENSUS.GOV/QUICKFACTS/FRESNOCITYCALIFORNIA Section: Social Policy and Local Enterprise Plan Subsection: Workforce Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page93 Section: Social Policy and Local Enterprise Plan Subsection: Workforce Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page94 2.8.2 COMMITMENT TO OFFERING APPRENTICESHIPS Culture, in addition to an educational reimbursement program (see employee benefits section) will offer an extensive, continuous training program for all employees and positions, to further cannabis industry education. This cannabis focused educational program will provide employees the opportunity to not only improve their knowledge and skillset within current roles within the company, but also provide advance knowledge and skillsets required to advance within the company. Culture will encourage all team members to seek out additional opportunities to take courses, attend seminars, take online web series or classes, and more, to deepen their knowledge and skills in the cannabis industry. Culture will fully fund these educational opportunities upon enrollment, only requiring the employee to provide evidence of completion to add to their personnel file. Some educational opportunities employees may partake in include:  Oaksterdam University  THC University Online Training Courses  Cannabis Training University  Various cannabis events across Southern California Culture hopes to partner with Fresno City College to start a cannabis training program. Fresno City College is a public community college in Fresno. It is part of the State Center Community College District within the California Community Colleges system. Culture will help with year one startup costs and implementation to get it up and running. Culture will additionally look to help the college connect with experts in the industry to ensure the training program and content are the most relevant and up to date. Employees who show an interest in furthering their knowledge and education as it relates to the cannabis industry will be allowed to participate in the program and will be given an opportunity to advance within the company at the first available opportunity. 2.8.3 COMMITMENT TO PAYING LIVING WAGES Culture employees will benefit from a minimum starting rate of per hour, 83% over the State’s minimum wage of /hour. As the company grows, so too will the employees; for every year that Culture operates, the minimum employee starting rate will increase by approxim ately 3-4%, with entry level employees hired at a rate of over per hour by Year 5, 100% over the State’s minimum wage. Section: Social Policy and Local Enterprise Plan Subsection: Social Equity Incubator Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page95 2.9 SOCIAL EQUITY INCUBATOR PLAN It is common knowledge that Proposition 64 created the legalization of adult-use commercial cannabis activity in California which launched in 2018. It is not well-known that Prop 64’s additional purpose and intent was also to, “reduce barriers to entry into the legal, regulated market”. This added language is an acknowledgement by the State of California to reflect that many individuals, many of whom are black and brown, were overwhelmingly targeted and suffered the greatest harm in the War on Drugs, and therefore should have advantages and priorities to support their participation in the cannabis industry. In 2018, Senator Bradford passed the California Cannabis Equity Act of 2018. This landmark legislation authorized the State to provide technical assistance money to local equity programs. A local equity program is a program that is adopted by a local jurisdiction that focuses on inclusion and support of individuals and communities in California’s cannabis industry, who are linked to populations or neighborhoods that were negatively or disproportionately impacted by cannabis criminalization. Culture, a diverse cannabis company, recognizing the need to support cannabis equity efforts, has hired one of the experts in the cannabis social equity field, Edward Brown. Edward is responsible for much of San Francisco’s equity legislation and wrote a draft grant submission that San Francisco used to receive more than $6 million dollars in state equity technical assistance money. Edward is excited for his partnership with Culture and looks to facilitate partnerships with the City of Fresno, community leaders, and organizations to create a broad, inclusive, and thriving Fresno cannabis industry. 2.9.1 E DWARD B ROWN – SOCIAL EQUITY CONSULTANT In 2017, as a 1st year law student, Edward Brown joined Golden Gate University School of Law’s Students for Sensible Drug Policy (SSDP), a grassroots student organization that advocates for drug law reform. Edward quickly learned about the history of US drug laws and realized that California's Proposition 64 was partially created to lower the barriers to entry for those damaged from the war on drugs. Edward also learned that San Francisco (SF) was creating local programs to support the state law, and this meant licensing opportunities for black and brown and low -income residents. The legacy operators. Edward, through SSDP, held a series of events to increase opportunities for victims of the War on Drugs to participate in the cannabis industry, including a cannabis law consortium, criminal conviction assistance, business plan tutorial, and a cannabis equity business session that included a women’s panel of cannabis professionals. Edward passions and efforts led to his accepting to work for a well-known cannabis law and political consulting firm as a law clerk in 2018. Because of the newly created state and local licensing regulations for cannabis, the firm's demand and workload exploded. Edward was relied upon immediately to solve new regulatory issues. Quickly, he became familiar with state and local licensing and was keen on how to apply the regulations to newfound scenarios that the firm's supply chain found themselves in. Edward performed many client functions, including consulting, regulatory- legal research, compliance review and scenario sessions, and developing and submission of cannabis permit/license applications. Section: Social Policy and Local Enterprise Plan Subsection: Social Equity Incubator Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page96 Edward, never forgetting his purpose, approached the firms’ partners and offered to forgo his salary if they would allow him to dedicate pro-bono time and resources to equity applicants. They declined and Edward left the firm. After hearing of Edward's departure, a dispensary client of the firm immediately hired Edward privately to assist with licensing and operational compliance. Edward was able to impress upon the owner to provide resources for Equity Applicants and together, they provided support groups for women, veterans, and Edward helped to create a discussion series for SF Equity Applicants to understand the realities of operating a cannabis business and later a mentorship program for future operators. The owner also agreed to purchase compliant cannabis products from Equity brands to give them a presence in the industry. In 2019, Edward created the Original Equity Group, a social purpose corporation to provide networking, education, and advocacy for disadvantaged cannabis equity applicants. Based on the expansive experience and knowledge of both the Culture Team and Mr. Edward Brown, Culture has developed the following areas of support that Culture and team will provide for its social equity program. Culture is confident that this program will assist in the lowering of barriers for social equity participants. It is important to note that this is just a starting point for Culture and the Social Equity Incubator Plan and is likely to expand when additional needs are recognized by the community, social equity consultant, or the company. Cultures Social Equity Incubator Plan aims to sponsor, and mentor any Fresno approved Social Equity Applicant. The comprehensive plan includes mentorship, equipment donation, dedicated shelf space, legal assistance, financial services assistance, and any other technical assistance. The details are outlined below. 2.9.2 MENTORSHIP AND TRAINING Culture is committed to providing a minimum of 200 hours of on-site training on the following topics:  Securing real estate and navigating the CUP process.  Operating a compliant retail storefront.  Cash handling and inventory management.  Product sourcing, shipping manifests, and METRC.  Recruiting great employees and coaching for better performance.  P&L management, tax payments, and accounting.  Best practices in security and safety. Culture is further committed to sharing information with Social Equity Applicants with regard to supporting professionals. As Culture recognizes that beyond the personal experience and expertise of its ownership team, its success can also be contributed to the talent of the professional consultants utilized in the planning and execution of the facility’s most intricate processes. 2.9.3 EQUIPMENT DONATION Culture’s founders are happy to assist a Social Equity Applicant with acquiring the materials required for a proper retail buildout. This includes the following:  Sourcing recycled and/or materials for buildout costs.  Sourcing recycled and/or materials for packaging.  Identifying a licensed Contractor to execute the buildout at cost. Section: Social Policy and Local Enterprise Plan Subsection: Social Equity Incubator Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page97 2.9.4 SHELF SPACE With the help of Social Equity Consultant, Edward, Culture has committed to partnering with Original Equity Group, dedicated to ensuring equity applicants thrive in business and opportunities. Through the Equity Trade certification, OEG will help the Culture team identify equity qualified partners to support within the industry. Culture has committed to including a minimum of 4 OEG approved brands on its shelves at any time for a minimum of 60 days. They will get 4 specials a month sponsored by Culture, social media exposure on these days, 1 social media takeover during 60 days, update of their marketing collateral, flyer design for days for the specials, in store promotion on promotional days, and 5 hours of marketing training. If a brand becomes permanent on Culture shelves after 60 days, due to high demand, then Culture will make room for another brand. If it is not transitioned to a permanent brand, then it will get another shot 12 months later. 2.9.5 LEGAL ASSISTANCE Culture understand that access to competent legal counsel can be a barrier to entry within the Cannabis Industry. Therefore, Culture is willing to dedicate in funds to a Fresno approved Social Equity Applicant. Additionally, Culture will offer references to the company’s extensive legal network. The funding and referral should get the Social Equity Applicant off the ground to lay a business framework that is legally compliant and properly structured. 2.9.6 FINANCIAL SERVICES ASSISTANCE Culture recognizes that by the nature of a Social Equity Applicant, the individual does not have access to capital. In order to help the City of Fresno implement Fresno’s Social Equity Program, Culture is willing to help the Social Equity Applicant find access to capital to successfully launch that individual’s cannabis business. As seasoned operators within the cannabis industry and experience launching several retail facilities throughout California, both Chris and Devon can offer any approved Social Equity Applicant comprehensive training on project budgeting, planning, and identifying the proper team to launch the project. This exercise is a common business planning activity and should identify how much capital the applicant will require to start the business. Once a capital figure is identified, Chris and Devon can help introduce the Social Equity to potential financers for the project. Financing a new business can be tricky. Because cannabis companies do not have access to traditional business lending, funding a project is about identifying the proper capital partner. Sometimes capital partners are willing to offer a loan. Sometimes this is in the form of company equity in exchange for liquidity. Determining what path makes the most sense for the operator is a matter reviewing the fine print and ensuring the agreement aligns with the goals of the project. Chris and Devon are more than happy to help the Social Equity Applicant make these tough decisions to ensure he or she finds the best available financing. 2.9.7 OTHER TECHNICAL ASSISTANCE SUPPORT It can be said that the Culture team is both excited and eager to participate in Fresno’s Social Equity Program and be part of the solution to uplift an individual who may be disenfranchised or of low income. The Culture team recognizes that the war on drugs has disproportionately impacted individuals of color. Section: Social Policy and Local Enterprise Plan Subsection: Social Equity Incubator Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page98 In either scenario, with whomever the City of Fresno chooses to move through the Social Equity program, Culture will be happy to participate and assist this person. It is important that the cannabis community works closely together to enable one another’s success. Culture plans on being honest and legitimate mentors to this individual and has done their best to articulate how they will assist a Social Equity Applicant. Success will come from selecting the right person to go through the Fresno’s Social Equity program to ensure that they are willing to receive this type of assistance. Section: Social Policy and Local Enterprise Plan Subsection: Social Equity Incubator Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page99 FRESNO CULTURE CORP 6893 N. GOLDEN STATE BOULEVARD DBA ‘CULTURE CANNABIS CLUB’ COMMERCIAL CANNABIS RETAIL APPLICATION CITY OF FRESNO DECEMBER 2020 Section: Neighborhood Compatibility Plan Subsection: Addressing and Responding to Complaints FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page100 3 NEIGHBORHOOD COMPATIBILITY PLAN Culture is dedicated to integrating into the neighborhood as smoothly as possible. There are several ways we approach neighborhood integration, and Culture is amenable to meet the desires and needs of our community. Culture implements comprehensive policies with the objective of reducing the risk of creating any nuisance while improving the surrounding community. The entire Culture team will take all reasonable steps to discourage and correct objectionable conditions that constitute a nuisance in parking areas, sidewalks, alleys and areas surrounding the premises during business hours if directly related to the customer/visitors of the retail facility. For purposes of this subsection, “reasonable steps” includes calling the police in a timely manner and requesting those engaging in nuisance activities to cease those activities, unless personal safety would be threatened in making the request. 3.1 ADDRESSING AND RESPONDING TO COMPLAINTS The Culture team values the Fresno community and as described above, will go to great lengths to ensure the operations of its retail facility do not drive disruption to the neighboring members of the community. While the Culture team has proactively worked to create mitigation strategies that address the various elements of the business that could drive nuisance, Culture has created means for community members to reach out and provide feedback and have concerns or questions addressed by a member of the team. Culture will collect complaints either directly through the Community Relations Officer or through the collection of concerns through the company’s complaint process. 3.1.1 COMMUNITY RELATIONS OFFICER Culture will appoint a Community Relations Liaison/Emergency Contact that will take point on addressing and responding to complaints associated with noise, light, odor, litter, vehicles, pedestrian traffic, and emergency situations. In accordance with FMC 9-3309(m)(1)(2), Culture will provide the name, telephone number, and email address of a community relations contact to whom notice of problems associated with the business can be provided. Culture will also provide the above information to all businesses and residences located within one hundred (100) feet of the facility. During Culture’s first year of operation, the owner, manager, and community relations representative from the Culture facility will attend meetings with the City Manager or his/her designee(s), and other interested parties as deemed appropriate by the City Manager or his/her designee(s), to discuss costs, benefits, and other community issues arising as a result of implementation of commercial cannabis businesses. After the first year of operation, the owner, manager, and community relations representative from the Culture facility will meet with the City Manager or his/her designee(s) when and as requested by the City Manager or his/her designee(s). Culture Community Relations Officer Designee  Name: Barigye McCoy  Phone Number:  Email: barigye@culturecannabisclub.com Changes to Designee Culture will report any change in their community relations designee to the city within ten calendar days of any such change. This information will further be distributed to neighboring businesses as well. Culture truly sees this as means to get to know the neighbors and establish transparent, healthy working relationships. Section: Neighborhood Compatibility Plan Subsection: Addressing and Responding to Complaints FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page101 3.1.2 COLLECTING COMPLAINTS Culture will make every good faith effort to encourage neighborhood residents to call this person to solve problems, if any, before any calls or complaints are made to the City. The comprehensive responsibilities include:  Build, develop, and retain strong relationships with Culture's business neighbors and clients.  Public Relations including creating, managing, and promoting Culture within the community.  Formulate strategic marketing initiatives to increase brand recognition and equity within the region.  Identify, develop, and execute communication strategies.  Present educational materials for internal staff and any public audiences.  Resolve sensitive inquiries and/or complaints from internal staff, neighbors, and other persons within the community.  Establish and maintain cooperative relationships with representatives of the community, participants, and public advocacy groups.  Attend relevant meetings and events within the region as needed and/or required.  Identify potential areas for growth. While Culture works tirelessly to mitigate any adverse impact on the community, our neighbors have an outlet to voice any questions or concerns that may arise. A complaint form is available on-site and, on our website, so people can voice their concerns and rest assured Culture will handle concerns appropriately. See below an example of the company complaint form. All complaints will be kept on file and made available to the City for review upon request. All complaints will be reviewed personally by the Community Relations Officer and shared with the ownership team. Complaints will be reviewed on a daily basis and the Community Relations Officer will be responsible for responding to complainants within 24 hours of receiving the complaint. Every reasonable effort will be made to provide the complainant with the desired resolution and based on the type of complaint, standard operating procedures and policies will be updated to ensure the solution is adopted long term to prevent further nuisance. On a weekly basis, the entire Culture team will come together to discuss and review all complaints received. The Culture team believes that transparency within the organization is the best practice to ensure that behaviors and activities that drive disruption are openly discussed with all team members as a strategy to avoid future issues. The City can review the Culture Complaint Form below. Culture will maintain records of all complaints and resolutions implemented as part of their recordkeeping policy. Culture will be happy to share these with the City upon request. Section: Neighborhood Compatibility Plan Subsection: Addressing and Responding to Complaints FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page102 Culture Cannabis Club Complaint Intake Form Name: ___________________________________________________________________ Phone: __________________________________________________________________ Email: ___________________________________________________________________ Address: ________________________________________________________________ Date of Occurrence: _______________________________________________________ Location of Occurrence: ___________________________________________________ Witness Contact Information: _______________________________________________ Employee Name (if present or informed): _____________________________________ Nature of Incident: ________________________________________________________ _________________________________________________________________________ Desired Resolution:_______________________________________________________ _________________________________________________________________________ FOR INTERNAL USE ONLY Manager Review: _________________________________________________________ Date Reviewed: ___________________________________________________________ Complainant Contacted: ____________________________________________________ How: ____________________________When:___________________________________ Action Taken for Resolution: _______________________________________________ _________________________________________________________________________ Authorities Notified: _______________________________________________________ Follow Up Required: _______________________________________________________ _________________________________________________________________________ Section: Neighborhood Compatibility Plan Subsection: Nuisance Avoidance Policies FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page103 3.2 NUISANCE AVOIDANCE POLICIES The premises will not be maintained in a manner that causes a public or private nuisance. Litter will be removed daily from the premises, including adjacent public sidewalks and all parking lots under the control of Culture; these areas will be swept or cleaned, either mechanically or manually, on a weekly basis to control debris; upkeep and operating characteristics will be compatible with abutting properties and the surrounding neighborhood. The Culture team will ensure that any required tenant improvements are made keeping in mind the disturbance extended construction, dust, rubbish, and construction vehicles may cause. Most of the building improvements will occur internally, avoiding sidewalk traffic interruptions, parking lot interruption, eyesores, noise, pollution, and unwanted vagrancy. Pursuant to FMC 9-3309(n), Culture will continually maintain the premises and its infrastructure so that it is visually attractive and not dangerous to the health, safety and general welfare of employees, patrons, surrounding properties, and the general public. In accordance with the location requirements outlined by FMC 9-3307(c), Culture’s facility is not located within 800 feet of any sensitive land use or activity such as schools, child day care facility, or youth community centers. 3.2.1 PROTOCOLS FOR MITIGATING NOISE If excessive or above normal onsite noise is detected by management, Culture implements certain protocols as discussed below.  Culture will take the following steps any time it receives a noise complaint:  Investigate and determine the likely source of the noise.  Access the effectiveness of available on-site management practices to resolve the noise event and immediately take steps to reduce the noise.  Determine if the noise traveled off-site by surveying the site perimeter and noting noise from the building; follow-up with neighbors, as necessary.  Record the event for further investigation and operational review. No Heavy Machinery. The facility will not be operating any heavy commercial or industrial machinery that generates an excessive amount of audible noise, and any equipment used will not generate noise detectable outside the walls of the building. No Loitering. Culture also has a strict "no loitering" policy, which is enforced by employees and the security guard, helping to mitigate noise from being generated in the parking lot. This policy includes a maximum of ninety (30) minutes of parking for each parking space and no overnight parking. Record Keeping. Any time Culture receives a noise complaint, a management-level employee records the information relative to the event. Noise Caused by Customer. If problematic noise is caused by persons on-site, the security guard approaches the person(s) and requests for the noise to be abated; if the person(s) refuse, the security guard shall request for the person(s) to remove themselves from the retail store. If the person remains noisy and disruptive and refuses to vacate the retail store, then the security guard shall follow protocols for mitigation of unruly persons (including alerting the local Police Department if necessary). Section: Neighborhood Compatibility Plan Subsection: Nuisance Avoidance Policies FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page104 3.2.2 ENVIRONMENTAL IMPACT MITIGATION Culture anticipates energy generation for the retail store will be minimal, like any other retail store of comparable size that has display cases to showcase products, standard retail store lighting, and a storage warehouse. Culture will not cultivate or manufacturing at its retail store. No heavy machinery will be utilized, agricultural grow lights, or industrial processes will be conducted. There will not be heavy water usage, such as that for an agricultural operation, and our waste and waste-water runoff will be minimal. Culture is committed to implementing sustainable practices, renewable energy, and water-efficient buildings. Culture considers itself to be an environmentally conscious business, and we are committed to considering and identifying all avenues and initiatives to be as ‘Green’ as possible. Culture implements a range of energy-saving measures at the facility designed to reduce, reuse, and recycle, including:  Energy-efficient lighting on the interior and exterior of the building.  Water-saving devices for all tap faucets and facilities.  Use of recycled building materials (where possible) to reduce the carbon footprint of the facility.  Full recycling of any secondary packaging materials. The business has no environmental impacts or adverse effects on the surrounding area. No odor is emitted from the premises, and to be safe, we install an odor mitigation system to ensure any potential odor generated is eliminated. The facility has minimal or no impact whatsoever on sewage, drainage, solid waste disposal, energy, roads, or public transportation. Ventilation and Odor Control. In accordance with the procedures set forth in this section, Culture ensures the following:  Storage areas have balanced ventilation systems.  The Retail Manager ensures the regular maintenance of odor control equipment, including regular cleanings and filter replacements as often as required.  Odor control equipment employ activated carbon filtration and is serviced according to ions. Environmental Control Records. All environmental control adjustments and maintenance records are recorded in Culture’s records and maintained for a period of seven (7) years in accordance with applicable state law. 3.2.3 ENERGY-EFFICENT VEHICLES Culture conducts retail delivery to end consumers, and we utilize Hybrid vehicles to reduce fuel consumption and carbon emissions. 3.2.4 BIKE RACKS Culture installs bike racks to encourage the use of alternative transportation for our customers arriving locally. 3.2.5 AIR EMISSIONS Culture is cognizant of the fact that procuring products locally dramatically reduces our carbon footprint. Culture considers who and where to source our products from based on environmentally friendly operations and proximity to avoid unnecessary transportation expense, pollution, and burden on the environment. Section: Neighborhood Compatibility Plan Subsection: Nuisance Avoidance Policies FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page105 3.2.6 3.2 MANAGMENT TO AVOID BECOMING A NUISANCE Since Culture Community leaders are always out and about building relationships, they play a vital role in facility management within the neighborhood. Culture might not know there is a potential issue unless people talk about it; the Community Outreach team are delightful individuals that talk, listen, and act. Culture posts a phone number on the store-front entrance, to reach a representative 24/7; however, the Culture team gets to you first. Culture aims to never have anyone come in with a problem, because its Outreach team has proactively identified and addressed all issues.  Maintain a clean facility in good repair.  Ensuring customers, vendors, and employees behave appropriately when at the facility.  Excluding customers who break the rules or divert or attempt to divert cannabis products.  Providing a timely response to community concerns.  Remove litter on and in front of the premises, and, if necessary, on public sidewalks within 100 feet of the twice per operating day, within a minimum of four-hour intervals. 3.2.7 SECURITY Section: Neighborhood Compatibility Plan Subsection: Odor Mitigation Practices FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page106 3.3 ODOR MITIGATION PRACTICES Culture has designed the following odor abatement plan, which includes the incorporation of the best available odor control technology and devices in the overall design of the facility to prevent nuisance odors from being detected off-site pursuant to FMC 9-3307(d)(4). The system prevents cannabis odor, which is distinctive to the operations, from being detected in any neighboring suites, common areas, sidewalks, outside areas, adjacent lots, or anywhere outside of the operation. In addition to the following hardware and operations plan, all products provided will be in a sealed childproof container, and the “no on-site consumption” rules will be enforced by employees and security on and around the premises. 3.4 POTENTIAL SOURCES OF ODOR Culture intends to operate a cannabis retail dispensary which will offer cannabis and cannabis infused products. It is the intent of Culture to maintain all product in sealed, smell proof packaging. Culture does not intend to cultivate or process cannabis products, and pursuant to 16 CCR § 5412, all packages that arrive to the facility will arrive in sealed retail packaging, which should minimize cannabis odor within or around the facility. However, Culture understands that cannabis products naturally have a unique aroma that some may find offensive. The Culture team has identified potential sources of odor to ensure that its odor abatement plan will be effective in mitigating odors related to its operation. The following is a list/analysis of potential sources of odor within/near the facility:  Improperly packaged cannabis goods  Improperly stored cannabis goods  Consumption of cannabis onsite  The premature opening of packaged cannabis products by customers while still on the premises Culture has taken extensive steps in establishing its operating procedures to eliminate the possibility of the potential nuisances described above. 3.5 ODOR CONTROL DEVICES AND TECHNIQUES Pursuant to FMC 9-3309(j), Culture will install and maintain the following equipment, or any other equipment which the Planning and Development Director or his/her designee(s) determine is a more effective method or technology:  An exhaust air filtration system with odor control that prevents internal odors and pollen from being emitted externally;  An air system that creates negative air pressure between the premises' interior and exterior, so that the odors generated inside the premises are not detectable outside the premises. Section: Neighborhood Compatibility Plan Subsection: Odor Control Devices and Techniques FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page107 3.5.1 EQUIPMENT Equipment technical data is included in the product inserts attached for industry-standard Can Filter’s line of Australian granulated activated carbon. This system is a proven method to eliminate volatile organic compounds, pollutants, gasses, and odors from the air, and is utilized by many cannabis operators in the industry. Combined with a Can-Filter brand, “whisper quiet, adjustable speed can fan,” the air is recirculated throughout the areas containing cannabis products and near entrance and exit doors to prevent odors from escaping the facility. The activated carbon literally traps and absorbs the carbon-based contaminants in the air. 3.5.2 CFM AIR CHANGE OVER CALCULATIONS We have calculated air change over calculations based on the total volume of each section of the building. The air change over calculations provides a complete change-over of the air every 3.8 to 19 minutes. 3.5.3 INSTALLATION The Culture proposed facility floor plan with an anticipated odor abatement system layout is attached below. The system is installed by a professional contractor who will test the system to ensure functionality and that all stated air change over rates and cubic feet per minute rates are being achieved. In the customer areas such as the sales floor and the reception area, the system is secured in the drop ceiling or on the wall and shielded from view using building materials that match the rest of the interior. In the storage room, the system is in the drop ceiling or affixed to the wall in the city Building Department’s direction. Culture runs the odor abatement system in the reception and sales floor during business hours with and additional hour before and after to ensure all air in the rooms have been changed over several times. All product remains in the secure storage room when the business is closed in sealed cabinets with the odor abatement hardware running 24 hours a day 7 days a week. 3.5.4 NEIGHBORHOOD COMPLAINT AND COMMUNICATION PLAN Culture is available to is neighbors. A phone number and email address are available for anyone to contact our management team with any concerns or complaints about the operations, including cannabis Room Area 1889 FT2 Height 10.5 FT CFM Proposed 400 CFM Room Volume 19834.5 FT3 Complete Room Change Over Every: 49.6 Minutes Room Area 526 FT2 Height 10.5 FT CFM Proposed 271 CFM Room Volume 5523 FT3 Complete Room Change Over Every: 20.4 Minutes Room Area 439 FT2 Height 10.5 FT CFM Proposed 271 CFM Room Volume 4609.5 FT3 Complete Room Change Over Every: 17.0 Minutes Room Area 1889 FT2 Height 10.5 FT CFM Proposed 400 CFM Room Volume 19834.5 FT3 Complete Room Change Over Every: 49.6 Minutes Air Changes Storage Floor Air Changes Sales Floor Air Changes Break Room Air Changes Reception Section: Neighborhood Compatibility Plan Subsection: Staff Odor Training and System Maintenance FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page108 odor. These reports are anonymous, and the management team responds promptly to these reports and adjusts the filtration system to mitigate any odor issues. 3.5.5 EQUIPMENT SPECIFICATIONS 3.6 S TAFF ODOR TRAINING AND SYSTEM MAINTENANCE At the start of each business day, a Culture employee verifies that all odor abatement equipment is functioning properly and checks for odor at designated areas outside of the facility such as walkways, breezeways, parking lots, front and back portions of the buildings, near entrances and exits, and all shared interior and exterior areas. Culture creates and maintains a maintenance schedule with an HVAC specialist who will replace the activated carbon filters at manufacturer recommended intervals, maintain the fans, clean all intake and exhaust grates, check all timers/switches, and ensure the system is functioning as described in this plan. Section: Neighborhood Compatibility Plan Subsection: Waste Management Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page109 3.7 WASTE MANAGEMENT PLAN Culture understands that waste generation is a deep concern of the Fresno Community and intends to do its part in minimizing waste generated by the facility. The Culture team has researched the resources available to the retail facility to craft a comprehensive waste management plan that both considers all opportunities for recycling as well as abides by all regulations set forth by local, state, and federal guidelines regarding waste management. For the purposes of our Waste Management Plan, waste is divided into the following categories:  Solid Waste  Recycling  Organic Waste  Electronic Waste  Compostable Cannabis Waste  Non-Compostable Cannabis Waste 3.7.1 SINGLE USE CARRYOUT BAG Culture utilizes discrete exit bags which do not contain any graphics, images or other materials denoting the merchandise could potentially be cannabis materials. 3.7.2 SOLID WASTE MANAGEMENT For waste that is not cannabis waste, Culture will engage the Solid Waste Division through Republic Services.8 Republic Services provides reliable waste solutions for businesses, which includes cardboard recycling. Culture will procure a 10-Yard container for all solid waste disposal and place the same in the back of the building where it is easily accessible to employees but blinded from public eye for increased aesthetic value. 3.7.3 RECYCLING In Fresno Paper, Plastic, Metal, and Glass are all recyclable materials. The City of Fresno is currently working with the State of California to meet mandate requirements of AB 939, which requires a 50% reduction in the waste sent to landfills. This Team is as sustainably aware as they come and will educate its employees on their duty to make best efforts to comply with Mandate AB 939. As part of Culture’s Waste Management Plan, we will ensure that there are recyclable bins which denote each of these categories, which are clearly marked, and easily accessible for employees. It is a goal of Culture to coordinate with the Department of Public Work’s to a organize a presentation on or around Earth Day to further educate its citizens on recycling, resource conservation, and the protection of the environment.9 8 https://www.republicservices.com/locations/california/fresno 9 https://www.fresno.gov/publicutilities/trash-disposal-recycling/recycling/#tab-5 Section: Neighborhood Compatibility Plan Subsection: Waste Management Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page110 3.7.4 ORGANIC AND GREEN WASTE RECYCLING California requires mandatory organics recycling and business who generate more than 2 cubic yards per week to recycle organic waste. While we do not expect to generate more than 2 cubic yards of solid waste per week, we understand it is our obligation to participate in this program.10 We will engage Fresno Public Works, organics and green wise recycling division, to pick-up the Facility’s Organic Waste. Culture does not anticipate that the Facility will generate much Organic Waste. The Facility’s organic waste would be limited to food items during an employee’s break. Additionally, there is a chance that expired edibles would generate organic waste that is compostable. In the process below, Culture has developed a process to render this waste unusable. It is our hope that Fresno Public Works will accept our compostable cannabis waste.11 3.7.5 CONSTRUCTION AND DEMOLITION WASTE MANAGEMENT PLAN Prior to the remodeling of the Culture facility, the Culture team will obtain all necessary construction permits, and submit the Construction & Demolition Waste Management Plan to the Department of Works & Planning Resource Divisions. The waste generated by the site will be properly disposed of and or recycled. 10 https://www.cityofFresno.org/670/Organic-Waste-Recycling 11 https://www.co.fresno.ca.us/departments/public-works-planning/divisions-of-public-works-and-planning/resources-and-parks- division/recycling-and-solid-waste-disposal/organics Section: Neighborhood Compatibility Plan Subsection: Waste Management Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page111 3.7.6 ELECTRONIC WASTE All Electronic Waste will be sorted and delivered to Best Buy. This includes monitors, televisions, CRTs, computers, thumb-drives, cameras, or any other electronic device. 3.7.7 EMPLOYEE EDUCATION In order to encourage employee compliance, Culture will post these educational posters in the company breakroom. The Store Manager will be responsible for enforcing compliance. 3.7.8 CANNABIS WASTE In the event that Republic will not accept our cannabis compostable waste, Culture has identified Ecowaste to haul away any and all cannabis waste. This company has been operating since 2016 and offers a legally compliant solution to hauling cannabis waste and is committed to operating within the rules set forth by 16 CCR § 5055. 3.7.9 DESTRUCTION OF PRODUCT If any of Culture’s cannabis product becomes contaminated, recalled, expired, or otherwise rendered unusable, Culture will dispose of the cannabis or cannabis product. The Track and Trace Manager will always be present and oversee any destruction of product and ensure that it is properly recorded. Additionally, Culture asserts that cannabis waste will never be sold for any reason. Section: Neighborhood Compatibility Plan Subsection: Waste Management Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page112 3.7.10 GREEN CYCLER COMPOSTER Culture will use a composter to render cannabis unusable. This product is a small appliance that chops up compostable items into an odor-free container. It is capable of shredding plant-based items, including cannabis. The Green Cycler has a specialized ventilation system that optimizes air flow to neutralize odor causing bacteria. 3.7.11 PROCESS TO RENDER WASTE UNUSABLE – COMPOSTABLE The Culture team has prepared the following process to render waste unusable. This will occur on a weekly basis and be conducted by the Inventory Control Manager while under video surveillance.  Identify products in the quarantine area ready for disposal.  Sort Compostable and Non-Compostable Waste.  Remove Compostable Waste from packaging.  The Inventory Control Manager will weigh the product and generate an inventory record in the inventory management system and METRC.  The marijuana is emptied into the Green Cycler and mixed with the following: o Food waste, o Yard waste, or o Vegetable based grease or oils  The Inventory Control Manager will pour an equal amount of Vegetable Oil into the Green Cycler.  For instance, if 1 ounce of marijuana is being rendered unusable, 1 ounce of Vegetable Oil will be mixed into the container.  Using the lever on the Green Cycler, the Inventory Control Manager will destroy the compostable cannabis waste. o The Inventory Control Manager will repeat this process until all quarantined items are rendered unusable.  Upon completion, the Inventory Control Manager will empty the container in a biodegradable bag.  This bag will be placed inside the Waste Receptacle Labeled “Compostable Mixed Waste”.  A permitted waste company will be contacted to pick-up the waste for transport to a compost or anaerobic digester facility. 3.7.12 PROCESS TO RENDER WASTE UNUSABLE –NON-COMPOSTABLE  Identify products in the quarantine area ready for disposal.  Sort Compostable and Non-compostable Waste.  Remove Non-compostable Waste from packaging.  The Inventory Control Manager will weigh the product and generate an inventory record in the inventory management system and METRC.  The Non-compostable Waste is emptied into the Green Cycler.  Using the lever on the Green Cycler, the Inventory Control Manager will destroy the Non- compostable Cannabis Waste.  The Inventory Control Manager will repeat this process until all quarantined items are rendered unusable.  The Inventory Control Manager will take shredded paper from the office and mix that with the Non-compostable Cannabis Waste.  Upon completion, the combined waste will be placed into a biodegradable bag.  This bag will be placed inside the Waste Receptacle Labeled “Non-Compostable Cannabis Waste”. Section: Neighborhood Compatibility Plan Subsection: Waste Management Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page113  A permitted waste company will be contacted to pick-up the waste for transport to a landfill or incinerator. 3.7.13 WASTE STORAGE RECEPTACLES Culture will put cannabis waste into 2 Waste Storage Receptacles, 1 for Compostable Cannabis Waste and the other for Non-Compostable Cannabis Waste. These will be locked inside the cannabis storage vault. The storage receptacles will be bagged and stored in a locked 65-gallon waste containers. Waste equipment will be managed in a way that will prevent the unintentional conveyance of waste outside the storage area. The Waste Storage Receptacle will have the following features:  Constructed to be easily handled for collection;  Constructed of rust resistant and corrosion resistant materials;  Equipped with a tight fit lid or cover;  Watertight, leak proof, insect proof and rodent proof; and  Clearly marked “Cannabis Waste.” 3.7.14 CANNABIS WASTE STORAGE AREA Pursuant to 16 CCR § 5055(c)(3), Culture will establish a secure waste storage area where physical access is restricted to select Team employees. Additionally, this area is designed to store all waste both inside and outside the facility in a manner designed to prevent cross-contamination, and which minimizes safety hazards, odors, dust, unsightliness, and other nuisances. Outside the facility, Culture will utilize a locked dumpster adjacent to the facility to store waste. Culture will store waste in a way that does not create a risk of fire, explosion, or the accumulation of poisonous or otherwise harmful vapors or gases. Culture will not generate hazardous waste or mix cannabis waste with hazardous material. The Cannabis Waste Storage Area will be subject to daily routine inspection. Culture will routinely clean the area and inspect for insects, rodents, birds, contaminants, and adulterants. The discovery of any insects, rodents, or other pests will warrant immediate action and extermination using a California exterminator. Unless there is a spill or other event requiring more frequent sanitation, Culture will clean and sanitize all areas where cannabis is stored, both inside and outside, on a weekly basis. 3.7.15 TRACK AND TRACE DESTRUCTION PROCEDURE When cannabis must be disposed or destroyed, Culture will generate a record in the inventory management system and METRC of the destruction or disposal. Culture will ensure that all waste and unusable products are weighed, recorded, and entered in the inventory system prior to mixing and disposal. Verification of this event will be performed by a supervisor and conducted in an area with video surveillance. The Inventory Control Agent will be responsible for the destruction of cannabis waste. Upon identifying a need to destroy cannabis, the agent will create an inventory record in TREEZ to designate the destruction activity. Pursuant to 16 CCR § 5049(7), each destruction record will track the following: Non-Compostable Cannabis Waste Compostable Cannabis Section: Neighborhood Compatibility Plan Subsection: Waste Management Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page114  The name and employee identification number of the individual who performed the destruction or disposal.  The reason for destruction or disposal.  The name of the entity being used to collect and process the cannabis waste.  A description of any adjustments made in the statewide track and trace system, including, but not limited to:  Spoilage or fouling of the cannabis goods.  Any event resulting in exposure or compromise of the cannabis goods.  Any other information required by the Bureau. 3.7.16 HAULING CANNABIS WASTE Upon arranging for the pickup of cannabis waste by an approved waste hauler or when depositing cannabis waste at a Bureau- approved waste handling facility, Culture will obtain and keep a record from the solid waste facility or other approved waste handling operation evidencing the acceptance of the cannabis waste material at the facility. Pursuant to 16 CCR § 5055(e)(3)(A), Culture will ensure that the record contains the following information:  The name of the facility where the cannabis waste was deposited;  The address of the facility;  The date and time the waste was accepted by the facility;  The volume or weight of the cannabis waste accepted. Section: Neighborhood Compatibility Plan Subsection: Waste Management Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page115 FRESNO CULTURE CORP 6893 N. GOLDEN STATE BOULEVARD DBA ‘CULTURE CANNABIS CLUB’ COMMERCIAL CANNABIS RETAIL APPLICATION CITY OF FRESNO DECEMBER 2020 Section: Safety Plan Subsection: Professional Fire Prevention & Suppression Consultant FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page116 4 S AFETY PLAN Culture has partnered with safety professionals to assist in the development of a detailed Preliminary Safety Plan that considers all possible fire, medical and hazardous situations. While detailed, this plan is not comprehensive of the complete policy/procedures manuals that Culture has prepared for its retail operations. Culture is prepared to present a complete Safety Plan for review upon request. 4.1 PROFESSIONAL FIRE PREVENTION & SUPPRESSION CONSULTANT Culture will actually partner with two notable safety and fire consultants as the team prepares its fire and safety plans and implements the supporting elements of the plans within the facility. Both of the consultants have expansive talent and expertise in the area of Fire and Building Codes to ensure that both the facility design and operational procedures prepared by the team create the safest environment for Culture employees, customers, and the community. Culture has included the credentials for each consultant below. Both consultants have reviewed the below safety plan and approved its contents. The consultants will continue on with the project upon approval to help ensure that the policies and procedures, as well as the design of the facility meet or exceed the plans described below. 4.1.1 FIRE SAFETY CONSULTANT – RAUL ANGULO Culture has a close relationship with retired Fire Captain of the Seattle Fire Department, Raul Angulo. Raul is a 37-year Fire Veteran, retired from the Seattle (WA) Fire Department. He is an international Fire Service author, speaker, and instructor. He has over 350 published articles in all the major fire department trade magazines on various fire service subjects including structural firefighting strategy and tactics, as well as authored the recent NFPA textbook, Engine Company Fireground Operations 4th edition. Mr. Angulo has assessed the Culture company Safety Plan as well as site evacuation routes, fire extinguisher placement, and overall facility safety measures and has deemed it as thorough, complete, and meeting the International Fire Code. Please find his letter of approval below. Section: Safety Plan Subsection: Professional Fire Prevention & Suppression Consultant FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page117 4.1.2 FIRE SAFETY CONSULTANT – ELLEY KLAUSBRUCKNER Culture has also partnered with Elley Klausbruckner as it related to the implementation of safety within the Culture facility. Elley, owner of Klausbruckner and Associates holds a master’s degree in fire safety engineering as well as a bachelor’s degree in mechanical engineering. Elley is further a member of code development committees such as NFPA 30 (Flammable and Combustible Liquid), UFC Article 79 Committee (Flammable and Combustible Liquids), UFC Article 81 Committee (High-Piled Combustible Storage), and a participant in code development meetings with the International Fire Code Performance Based Committee. Klausbruckner and Associated specializes in many areas of fire protection and code analysis, holding notable expertise in the high-piled storage, warehousing, hazardous materials, fire modeling, performance based codes, and egress analyses. Klausbruckner and Associates are nationally regarded by the fire protection community as experts having contributed to the successful resolution of hundreds of code issues for projects involving hazardous materials classification and fire and building code compliance through the years. Culture has partnered with Klausbruckner and Associates to advise on life safety and property protection solutions encompassing the entire business operation lifecycle. Elley has also reviewed Culture’s safety plan to ensure it is comprehensive. Elley will remain with Culture to ensure that the facility is properly outfitted as outlined below, and that all policies and procedures are properly implanted. The City of Fresno can rest assured that, especially in the arena of safety and security, the Culture team will spare no expense as the safety and security of the Culture facility is of top priority. Section: Safety Plan Subsection: Professional Fire Prevention & Suppression Consultant FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page118 Section: Safety Plan Subsection: Accident and Incident Reporting Procedures FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page119 4.2 ACCIDENT AND INCIDENT REPORTING PROCEDURES Culture takes employee safety very seriously and has developed strict policies and procedures around accident and incident reporting. Culture’s policies and procedures are crafted from both the experience of the owners working within the industry, as well as recommendations gathered from safety professional and federal and state regulations set forth by United States Department of Labor and other regulating agencies. In accordance FMC 9-3316(c) and Section 26051.5(11)(A) of the Business and Professions Code, as may be amended, Culture asserts that within one year of receiving a commercial cannabis business permit, one supervisor and one employee will successfully complete a Cal-OSHA 30-hour general industry outreach course offered by a training provider that is authorized by an OSHA Training Institute Education Center as declared in the signed statement signed by owner Devon Julian and uploaded to the e-portal. 4.2.1 POLICY B RIEF & P URPOSE Culture’s Accident Reporting Company Policy is designed to outline the purpose and procedure for reporting any on-the-job accidents. The company is committed to enforce all health and safety guidelines to avoid such occurrences and expects employees to comply. However, accidents are sometimes inevitable. Our provision in this case is to ensure all accidents are reported timely so they can be investigated properly, and preventative measures can be reviewed and reinforced. Scope This accident report policy affects all employees and independent contractors. 4.2.2 POLICY E LEMENTS On-the-job accidents that must be reported include any incidents that may cause minor or severe injuries or incidents that are results of negligence or inadequate safety precautions. The victims may be employees who were injured while performing their duties or other people that were on company premises or vehicles. Accidents must be reported as soon as possible to expedite investigation and increase likelihood of important findings. The sooner the cause or details of the accident are identified, the sooner the company can establish preventative measures for the future. 4.2.3 WHAT S HOULD BE R EPORTED U NDER THE A CCIDENT R EPORTING P OLICY? The company encourages employees to report all accidents no matter how minor. Accidents that involve very minor injuries like small cuts, non-extensive bruises etc. and would not normally require any action on behalf of the company (e.g. the breaking of a drinking glass) do not have to be reported (although employees could report them if they want). On the other hand, accidents that involve (or could have involved) more severe injuries and require investigation and action from the company must be dutifully reported. Employees are obliged to report any of the following:  Fatalities.  Damage to the head, skull, and face.  Damage to any of the senses (e.g. partial or complete loss of hearing, sight etc.).  Incapacitation or dislocation of limbs that hinder functionality and movement (including paralysis and amputation).  Damage to the skin (e.g. extensive burns, bruises, or cuts).  Blows or injuries to the spine, back and ribs.  Harm to the nervous system or loss of consciousness through electrocution, hypothermia etc. Section: Safety Plan Subsection: Accident and Incident Reporting Procedures FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page120  Poisoning.  Contamination from hazardous substances or transmission of diseases.  Any other injury that requires hospitalization or medical care. Especially when an employee needs medical coverage, the accident must be reported immediately since insurance benefits may have to be approved after the investigation. Employees are also required to report occurrences that may not have involved injuries or victims but could be potentially dangerous in that respect if repeated. These include but are not limited to:  Explosions.  Slippery surfaces.  Water or gas leaks.  Inadequate insulation of circuits.  Collapses of walls, ceilings etc.  Breaking of window glasses or frames. 4.2.4 PROCEDURE When an employee witnesses or is involved in an incident they must report it to their immediate supervisor, If the employee anticipates an accident due to perceived negligence or inadequate safety, they must notify their supervisors as soon as possible so the accident can be prevented. Depending on the incident, official forms may have to be completed and submitted. The accident and any sustained injuries must be recorded to an accident database or file. The officials responsible must initiate an investigation or request an investigation from authorities if appropriate. The employee who reported the accident must cooperate if called in for questioning to provide details needed. Generally, the employee must provide information in the incident report as accurately as possible on the following:  The place of the accident.  The date and time of the accident.  The people involved or injured.  Their position or involvement in the accident.  Their actions immediately after the accident. 4.2.5 DISCIPLINARY CONSEQUENCES Culture places great importance in this policy. All employees are obliged to comply. Any employee that is discovered to have been aware of a serious accident and failed to report it will face appropriate disciplinary consequences. When employees are the cause of an accident, they must report it immediately to minimize legal repercussions. Section: Safety Plan Subsection: Evacuation Routes FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page121 4.3 EVACUATION ROUTES The Culture facility features 2 main evacuation points concentrated at the two ingress/egress points of the storefront. All employees and customers in the store will be directed to the front of the store to the emergency exits. Please see the Fire, Life, and Safety Diagram in the following section. Emergencies and disasters can range from fires, robbery, injury, and severe weather, to security breaches and vandalism. Culture has an emergency response team that will manage all aspects of the given emergency. Initial emergency protocols are should always be followed first (security system activated, 911 called, etc.). Once an emergency is identified, Culture is responsible for communication to leadership, employees, and the community. The responsibilities for emergency communications are outlined below:  Launch immediately after an emergency is identified.  Provide a brief to senior management on the situation.  Identify and brief Company spokesperson of the situation.  Employee contacts will be stored in a single location, and we will utilize a phone tree to cascade down relevant information to employees.  Communicate situation information and procedural instructions to employees and other stakeholders.  Communicate with employee families and the local community.  Continually adapt to changing events associated with the emergency. Emergency Exit Protocol - In the event of an emergency, the building may require evacuation. Situations requiring evacuation could be, but are not limited to, the following:  Natural gas leak  Flammable liquid spill/and or release  Power line failure  Active Shooter/Hostage situation  Hazardous chemical spill/and or release  Flooding  Fire alarm Building Evacuation - All building evacuations occur when an alarm sounds and/or upon notification by Company, Police Officer, or Fire Department personnel. To ensure the safety of everyone within the building and efficiency in evacuation procedures, Culture will ensure that all public entrances and exits will be ADA accessible.  When the building evacuation alarm is activated during an emergency, leave by the nearest marked exit and alert others to do the same.  Elevators should never be used during an emergency evacuation situation.  Assist persons with disabilities in exiting the building. Two or three individuals may carry persons with disabilities from the building if the persons with disabilities cannot negotiate the stairs.  If persons with disabilities cannot be transported from the building without using an elevator – assist persons with disabilities to a safe area, notify emergency personnel immediately.  Once outside, proceed to the designated gathering point. This should be a clear area that is at least 500 feet or further, depending on the type of incident, away from the affected building. Stay there. This designated area should be pre-determined by an office manager or supervisor.  Keep streets, fire lanes, hydrant areas, and walkways clear for emergency vehicles and personnel. Know your area assembly points. Section: Safety Plan Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page122  Immediately notify emergency personnel of any injured persons and individuals remaining in the affected building and do not return to the building for any reason. 4.4 LOCATION OF FIRE EXTINGUISHERS AND OTHER FIRE SUPPRESSION EQUIPMENT The facility’s fire suppression system is augmented with human procedures and training to assure that employees are prepared for a fire outbreak emergency. In accordance with its safety goals, Culture implements the following fire prevention and suppression policies at its facility. Culture will have a total of 12 fire extinguishers on the premise, updated, regulated, and in proper working condition. There will be at least one fire extinguisher is all of the following areas of the facility:  Sales area;  Check-In Area;  Vendor Room;  Security Room;  Managers Office;  Storage Room;  Employee Break Room; and  Hallways The B444 Connettix System is “approved for commercial fire/burglary applications as sole, primary, or secondary communications path when the system is installed to the NFPA-72 specification.” Section: Safety Plan Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page123 Section: Safety Plan Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page124 The facility’s fire system is integrated into the security alarm system and will be monitored by Matson Alarm 24/7. Matson Alarm is an experienced and licensed by the Department of Consumer Affairs, BSIS. Sensors are installed at all entry points, and motion detectors are installed to cover all areas of the Facility. The licensed alarm monitoring company monitors and performs monthly service on the system. The system is put into test mode and tested at least once a month for any failures. To ensure the alarm system remains operational, an alert is automatically sent to designated company personnel by the alarm company when communications or power is lost. Onsite, an audible signal is emitted in the event of power loss and/or communications breakdown with central monitoring. Real-time monitoring is part of the alarm company contract. Matson Alarm Company | 581 W Fallbrook Ave Ste 100, Fresno, CA 93711 (559) 438-8000 License | ACO 538 4.4.1 FIRE PREVENTION, SUPPRESSION, HVAC, AND ALARM SYSTEMS The facility conforms to all local and state building and fire codes and fire suppression regulations. High standards for fire safety are developed to ensure that the facility can prevent and mitigate emergencies. Developing these standards involves:  Carrying out an assessment to identify possible dangers and risks.  Thinking about who might be particularly at risk, such as disabled employees.  Providing a plan for emergencies  Conducting a follow-up fire risk assessment and requiring regular periodic review of this assessment by all employees and  Keeping records regarding all potential fire-related incidents and assessments. Electrical Safety. Culture minimizes workplace electrical hazards by specifying electrical equipment and designing electrical systems as required by the National Electrical Code. No Open Flames. Culture has a strict “no smoking” policy to mitigate the risk of any open flames. Minimizing Risks. To limit the risk of fires, Culture implements the following procedures:  No storage of combustible materials or liquids;  Ensure doors, hallways, stairs, and other exits are kept free of obstruction;  Not rely on extension cords if wiring improvements are needed; and  Not overload circuits with multiple pieces of equipment. Training. Culture trains all its employees on safety procedures and policies in the event of any fire-related emergency as follows: Section: Safety Plan Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page125  Employees are made aware of the locations of circuit breakers and boxes; emergency phones; panic buttons; alarms; fire extinguishers; first aid kits, and the appropriate procedures for using these devices;  Management periodically tests employees on their knowledge of fire safety matters within the Facility;  All employees are required to participate in fire drills to test their knowledge in practice. Random drills conducted at least twice per year will give employees the opportunity to practice protocols and allow Culture to assess the effectiveness of the training;  In the case that an employee does not implement emergency procedures properly, the employee is required to review procedures and attend additional training and drill exercises. General Evacuation. All employees receive instruction on the general evacuation procedures to be followed in case of a fire:  How and where to assemble;  Whom to report to; and  How to evacuate disabled persons. 4.4.2 FIRE SECURITY PROCEDURES The facility complies with all local fire code requirements. Fire Prevention is a vital aspect of dispensing safely. As part of Culture’s commitment to the safety of our employees, we have developed a comprehensive Fire Plan to address how fires are prevented and managed/contained if they do occur. Knowing that people are our most valuable resources, all employees are trained and required to conduct themselves with consistent due diligence to prevent fires from occurring. Procedure Recognizing Fire Hazards Housekeeping is an essential component of fire safety in our facility. Our facility has the following policies in place:  Work areas are kept as clean as work allows.  Space is evaluated for fire hazards  Unused combustible items, such as unused boxes, paper, and other flammable items must remain clear of workspace.  Items being stored inside each building should not block access to fire extinguishers or other safety equipment. Culture equips all buildings with a Fire Extinguisher and Fire Alarm Pull Station. When Fire Is Identified? Culture recognizes that fires can be extremely dangerous. We adopt and train to the policy below regarding our employees. When a fire is discovered, employees should do the following:  First, assist any person in immediate danger to safety if it can be accomplished without risk to yourself.  Second, activate the building fire alarm system or notify the fire department by dialing 911 (or designating someone else to notify them for you). When you activate the building fire alarm system, some, but not all, will automatically notify the fire department and get help on the way.  Only after having done these two things, if the fire is small, you may attempt to use an extinguisher to put it out. You should always be certain that you will not endanger yourself or others when attempting to put out a fire. Never Attempt to Extinguish a Fire if: Section: Safety Plan Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page126 You do not know what is burning. If you do not know what is burning, you do not know what type of extinguisher to use. Even if you have an extinguisher, there may be something in the fire which is going to explode or produce highly toxic smoke. The fire is spreading rapidly beyond the spot where it started. The time to use an extinguisher is in the incipient, or beginning, stages of a fire. If the fire is already spreading quickly, it is best to simply evacuate the building, closing doors and windows behind you as you leave. You do not have adequate or appropriate equipment. If you do not have the correct type or large enough extinguisher, it is best not to try to fight the fire. What to do if: If your clothes catch on fire, the best thing to do is to find a safety shower. If a safety shower is available, then immediately remove your outer clothing and use the shower long enough to remove any contaminating material and to cool the skin. If there is not a safety shower nearby, then stop where you are, drop and roll on the floor, covering your face with your hands and roll back and forth to extinguish the flames. Fire Extinguishers All personnel will be adequately trained in the use of fire extinguishers and know where the closest fire extinguishers are located. Extinguishers should not be blocked access or covered up. Below are the methods that will be taught to employees regarding fire extinguisher use: Pull the Pin: This will allow you to discharge the extinguisher. Aim at The Base of The Fire: If you aim at the flames (which is frequently the temptation), the extinguishing agent will fly right through and do no good. You want to hit the fuel. Squeeze the Top Handle or Lever: This depresses a button that releases the pressurized extinguishing agent in the extinguisher. Sweep from Side to Side: Start using the extinguisher from a safe distance away, then move forward. Once the fire is out, keep an eye on the area in case it re-ignites. Emergency Egress The Security Agent will regularly inspect the facility to ensure that all emergency exits are clear. Additionally, the facility will have the appropriate lighting and directions placed in a clear location to safely evacuate the building in case of a fire. Employees will be trained on the following policies:  Aisles need to remain clear so that there is a clear path of egress to emergency exits.  Do not wedge or block doors in the event of a fire.  Make sure you are familiar with your building’s evacuation plan and know where exits are located and learn all the escape routes from your facility area  Leave immediately if the fire alarm sounds. Do not ever assume it is just a fire drill.  Ensure you take any personal belongings.  Close all doors and windows on the way out.  Make sure everyone in your area has been accounted for. Your manager may want to designate an assembly area outside to meet in the event of an evacuation.  Do not reenter the building unless authorized to do so. Door Placards Door placards provide critical emergency information to firefighters or other emergency personnel who need to enter the lab. Culture ensures that door placards are updated a least once a year (or more Section: Safety Plan Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page127 frequently if the information changes). This information is available to the fire department in the event of a fire or other emergency. 4.4.3 FIRE SUPPRESSION Fire Extinguishers. Fire extinguishers are a necessary tool in controlling fires prior to the arrival of emergency personnel. Culture installs fire extinguishers in each room, and additional extinguishers as determined by the engineer and fire consultant. These extinguishers are inspected annually and certified by a licensed company. Fire Evacuation Plan. Culture recognizes that the safe, orderly, and prompt evacuation of its employees, vendors, and any other building occupants depends upon the establishment of a safe and efficient emergency evacuation plan. Every employee is trained in carrying out a safe and effective evacuation when the fire alarm sounds or when directed by a public authority or management representative. The fire evacuation plan consists of the following:  Culture is a firm believer that emergency preparedness can mitigate the risk of various emergencies, especially fire. Accordingly, Culture ensures the following pre-planning activities are conducted:  Exits are checked routinely to ensure there are always at least two unobstructed pathways;  Periodic fire drills conducted to ensure employee and vendor familiarity; and  Evacuation diagrams are posted throughout the building. Evacuation Process. Culture implements the following general policies relative to an evacuation process (these are subject to change in accordance with the emergency conditions and circumstances, and preservation of life shall always be the dictating determination for evacuation procedures):  Upon discovery of fire or smoke condition, an employee immediately sounds the alarm by activating the nearest pull station;  Employees must leave immediately and never assume the alarm is a drill;  Employees are trained to help others, but only if he/she can do so safely; and  Once outside, employees meet at the designated assembly spot where the acting manager conducts a headcount and report to authorities accordingly. Sprinkler System The building is fully sprinklered and sprinkler head relocation based on the new floor plan will be submitted for approval to the City. The primary purpose of the Fire Sprinklers is to protect employees, customers, and the building in the event of a fire. The fire sprinkler system is monitored per code by a fire alarm system and with 24-7 central station monitoring. There are duct detectors located on the HVAC units that provide a supervisory alarm to the central station and shut down the AC units and any air movement in the building on alarm. Portable Fire Extinguishers Approved portable fire extinguishers are supplied at the Facility to give employees and management the means to suppress a fire during its initial or incipient stage. Culture ensures that all portable fire extinguishers are located where they are always readily visible and accessible. Proper maintenance of the installed portable fire extinguishers is the responsibility of the General Manager and is included in their monthly checklist for the operations of the site. Electrical: Wiring and Main Room In accordance with Section 605 of the IFC: Doors into electrical control panel rooms are marked with a sign stating ELECTRICAL ROOM. The means for turning off electrical power to each electrical service and each electrical circuit is clearly and legibly marked. Section: Safety Plan Subsection: Location of Fire Extinguishers and Other Fire Suppression Equipment FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page128 Security Gates & Egress Doors Any security gates installed at the Facility that impact any Fire Exit are approved by the County Chief Fire Marshal prior to installation. A key box is installed on the site which is only be accessible by the General Manager and County Chief Fire Marshal (or any Fire Department officials approved by the Chief Fire Marshal). The Chief Fire Marshal is also issued a Key Swipe Card that permits access to Levels 1-5 at the Facility. The Chief Fire Marshal is only permitted to use such Swipe Card in the event of an emergency. Egress doors are allowed to open without the need for a key. These doors are easily opened without the use of a key. They are alarmed to prevent unauthorized use and the security guards are briefed to physically check such doors midway through their shift to ensure they are kept shut. At the approval of the City Manager and Chief Fire Marshal, these doors have an electromagnetic lock and cannot be opened from the exterior of the building, without the use of a key. Exits and Exit Signage The number of exits at the Facility are in accordance with Table 1006.2.1 and Table 1006.3.2(2) and Section 1017.2 of the International Fire Code (IFC). Accordingly: All exits are clearly illuminated by EXIT signage on the roof of the Facility - signs are clearly visible from both directions A Fire Exit Plan are printed and appropriately displayed on the walls of the Facility Egress doors are installed and required to swing in the direction of egress All employees are briefed on Fire Safety procedures and a Fire Safety Exercise is conducted at least twice a year. 4.4.4 FIRE, LIFE, AND SAFETY PLAN DIAGRAM [See Below] Section: Safety Plan Subsection: Fire and Medical Emergency Training and Procedures FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page130 4.5 FIRE AND MEDICAL EMERGENCY TRAINING AND PROCEDURES Security and emergency response training is part of the comprehensive training required for all employees. In developing the official safety and security policies, Culture consults with local law enforcement as well as professional security and safety consultants. Culture utilizes these relationships to develop effective ongoing employee training seminars and practices. Emergency response is of course training that we hope is never needed within the facility; however, Culture ensures that each and every employee is properly armed with the knowledge they need to respond to a fire or medical emergency safely and efficiently. All emergency procedures will be rehearsed in periodic drills. 4.5.1 EMERGENCY ACTION PLAN Culture employees must be trained in safe evacuation and notification procedures in cases of actual or drill emergencies. Emergencies which may occur include, but are not limited to, a bomb threat, earthquake, explosion, fire, flood, gas leak, hazardous material incident, or personal injury accident. The Emergency Action Plan will be provided: 1. For each new employee, as soon as possible. 2. Whenever an employee's responsibilities or designated activities under the plan change. 3. Whenever the plan is altered. 4. When it is apparent that refresher training should be provided. Training must address escape routes, notification of appropriate response agencies, instructions on activating a building fire alarm system, how and when to use a fire extinguisher, and what should be done after evacuating a building. 4.5.2 RESCUE AND FIRST AID PROCEDURES To provide the best possible rescue and first aid services, Culture has adopted the following policy for our employees if a person has become ill or injured and needs assistance: 1. Contact 911. Stay on the phone until the dispatcher hangs up as you will be asked: o your location o what happened o how many people are ill or injured? o what first aid care is being provided and by whom o your phone number at the scene o if someone is available to meet the police officer or ambulance 2. Stay with the person until trained medical personnel arrive and take over 3. Do not move the victim or provide care unless you are trained to do so, and the victim is at risk. 4. Facilities First Aid Providers, should: o Assess the situation for hazards to themselves and others.  Make sure that the appropriate medical aid has been summoned.  Obtain the necessary personal protective equipment (PPE) for yourself or assist the victim by providing him/her with a means to stop the bleeding, etc.  Initiate proper first aid (i.e., CPR, control of bleeding, shock, or medical emergency)  Talk to the person and:  have someone take notes, if possible  obtain full name of the person injured  find out what happened  try to get some medical history, a list of medications taken, and any allergies Section: Safety Plan Subsection: Fire and Medical Emergency Training and Procedures FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page131  ask age/date of birth  ask name of doctor  ask time of last meal  check vital signs (if appropriate)  conduct Secondary Survey if time and patient permits  Stay with the patient until more trained medical personnel arrive and take over 4.5.3 GASES AND/OR CHEMICALS TO BE USED Culture does not anticipate the use of gases or hazardous chemicals at the retail facility; however, Culture realizes that some cleaning agents may contain small amounts of hazardous materials and may be hazardous to employees if used or stored improperly. Therefore, Culture has prepared policy and procedures for the handling of any chemicals that will be on the premises. Material Safety Data Sheets Copies of Material Safety Data Sheets (MSDSs) for all hazardous chemicals to which employees may be exposed are available via hard copy in each chemical area of the BCC in a binder designated “MSDS Sheets.” Employees are required to read MSDSs for the chemicals they use. MSDSs are available to all employees during all shifts. If an MSDS is missing, or if a new product arrives without an MSDS, employees must immediately inform their manager and/or the Safety Coordinator, so they can call the supplier or manufacturer. Hazardous Chemicals List Managers must maintain a list of all the chemicals and products used at Culture within their unit. This list is kept in the front of the MSDS book. Each chemical entry on the inventory list has a corresponding MSDS available for providing specific hazard information and personal protective measures. This list must be updated quarterly by the Safety Coordinator to remove chemicals that are no longer in use at Culture and to add new products. Hazardous Material Hazardous Materials Plan: To the extent that Culture intends to use any hazardous materials in its operations, it shall provide a hazardous materials management plan that complies with all federal, state, and local requirements for the management of such substances. Toxic Material Control Procedures To ensure all safety and hygiene policies and procedures are customized specifically to the risks common to cannabis businesses, Culture has leveraged a guide recommended by that was produced by the state of Colorado: Guide to Worker Safety and Health in the cannabis Industry (The Colorado guide was used because there is not a comparable California guide for reference.) The Safety Coordinator conducts the initial review of Culture’s building and design plans, and as construction is completed, leverages Cal/OSHA’s Hazard Assessment Checklist, to identify all potential hazards, and how Culture will mitigate them. This assessment, along with Cal/OSHA’s Cal/OSHA’s IIPP Self-Assessment Checklist, facilitates the creation of Culture’ Injury and Illness Prevention (IIP) Program. A written IIP is required which is required for all employers in the State of California. The facility and the full premises (including outside of buildings) is inspected quarterly by the Safety Coordinator to identify potential hazards, using the OSHA Self- Inspection Checklist to prevent hazardous material and chemical incidents that could result in injury and/or illness to any employee or visitor. The Safety Coordinator is responsible for conducting training (or coordinating training with a certified third-party OSHA consultant) of all employees on Culture’s IIPP. Additionally, the Senior Order Manager is assigned responsibility for conducting job-specific hazard training on chemicals used by all Dispensing Section: Safety Plan Subsection: Fire and Medical Emergency Training and Procedures FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page132 Agents. After attending training, each employee signs a form to verify that he or she attended the training and understands Culture’s policies on hazard communication. Copies of Material Safety Data Sheets (MSDS’s) for all hazardous chemicals to which employees may be exposed are available on the intranet and by hard copy in each chemical storage area of the operating unit, in a designated MSDS binder. Sample documents include accident report forms, a safety rule violation notice, and the OSHA Self- Inspection Checklist. Safety rules addressed include those relevant to accident and hazard reporting, drug, and alcohol use, driving, work-related injuries, and the required use of Personal Protective Equipment (PPE). Enforcement measures and disciplinary actions detailed are to be implemented in response to safety rule violations. All emergencies including chemical spill response are handled by local emergency response agencies in accordance with Culture’s emergency and incident response SOPs. Additional measures serve to establish procedures for injury claims and policies related to workers’ compensation and benefits provided. Hazard Communication Policy Culture is committed to the prevention of hazardous material and chemical incidents that could result in injury and/or illness to any employee. Culture spares no effort in providing a safe and healthy work environment for employees and all levels of supervision will be accountable for the safety of those employees under their direction. The Occupational Safety and Health Administration’s (OSHA) Hazard Communication standard (29 CFR 1910.1200) is based on the simple concept that employees have both a need and a “right to know” the identities and hazards of any chemicals they work with during their employment. Employees also need to know what protective measures are available to prevent chemical exposures and how to avoid adverse health effects. The following constitutes Culture’s written Hazard Communication program. Culture meets the requirements of OSHA’s Hazard Communication standard as follows: Container Labeling It is the policy of Culture that no container is released for use unless it has a complete label. Managers ensure that secondary containers, such as spray bottles, have complete labels. Either (1) a copy of the original manufacturer’s label is made and placed on the secondary container, or (2) the minimal information bulleted above is placed on the container in permanent ink. The Safety Coordinator verifies that all product containers kept onsite clearly list contents on the label:  Product Name  Hazard warnings (corrosive, flammable, skin irritant, etc.)  Manufacturer’s name and address Hazardous Non-Routine Tasks Occasionally, an employee may be asked to perform a task that is not part of their normal job. Before taking on a new task, the affected employee is given information by their manager and/or the Safety Coordinator about any hazardous chemicals that might be used during the activity. This information includes:  Specific chemical hazards;  Protective measures employees can take; and  Measures Culture has taken to reduce the hazards, which might include ventilation, personal protective equipment, use of the buddy system, and emergency procedures. Section: Safety Plan Subsection: Fire and Medical Emergency Training and Procedures FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page133  FRESNO CULTURE CORP 6893 N. GOLDEN STATE BOULEVARD DBA ‘CULTURE CANNABIS CLUB’ COMMERCIAL CANNABIS RETAIL APPLICATION CITY OF FRESNO DECEMBER 2020 CONFIDENTIAL Section: Security Plan Subsection: Professional Security Consultant FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page134 5 S ECURITY PLAN Section: Security Plan Subsection: On-Site Security Guards FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page162 FRESNO CULTURE CORP 6893 N. GOLDEN STATE BOULEVARD DBA ‘CULTURE CANNABIS CLUB’ COMMERCIAL CANNABIS RETAIL APPLICATION CITY OF FRESNO DECEMBER 2020 Section: Location Subsection: On-Site Security Guards FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page163 6 L OCATION LOCATION, LOCATION, LOCATION! 6893 N Golden State Blvd Fresno, CA 93722 Section: Location Subsection: Description of Location FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page164 6.1 DESCRIPTION OF LOCATION Culture’s Proposed Retail Store is in a prime location on N Golden State Blvd within the northern part of Fresno. The location offers multiple advantages as a cannabis retail facility including:  The property is properly zoned and permitted for commercial cannabis use and compliant with requirements regarding proximity to sensitive use areas.  The 6893 N Golden State Blvd location is situated in a business-oriented area of Fresno – far from residents’ homes or apartments.  Customers traveling on N Golden State Blvd can easily access the facility without disruption to traffic as N. Golden State Blvd. is a 4-lane road with designated turning lanes that accommodate traffic in and out of commercial locations within the area.  Less than a minute from Golden State Highway meaning that traffic coming to and from the retail facility will not have to travel extensively through Fresno roads or neighborhoods as Culture will be “right off the freeway.”  The location is also near Fresno’s High-Speed Rail System which provides customers an alternate means of traveling to and from the facility.  The proposed property offers amble parking opportunities to ensure proper management of traffic in and out of the facility without creating disruptions to nearby roadways or surrounding business parking. In total, there are 25 available parking spots for visiting customers.  Surrounding commercial business will benefit from additional traffic brought in by the dispensary.  As the property is located in a developed commercial area, the facility is conveniently located for customers who wish to shop at facilities which are located on regularly traveled routes.  The El Paseo Marketplace is just across the street which offers several common retail brands that people frequently visit which will increase potential traffic into the facility. The El Paseo Marketplace draws roughly 475,000 people annually.  January 2021, ground is scheduled to break for the Shehaday family development directly across from the Culture location with more anticipated fueling station, convenience store, Taco Bell, and Burger King which will further develop the area and draw more people to the area. Section: Location Subsection: Description of Location FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page165 6.1.1 OVERALL CONDITIONS OF THE PROPERTY Pursuant to FMC 9-3307(d)(e), Culture’s proposed facility meets or exceeds the following structural and design requirements: Description of Structural and Design Requirement Condition Met The structure located at 6893 N Golden State Blvd is a fully enclosed building and the Culture team will ensure cannabis is not visible from the public right-of-way. The location and use conform with the General Plan, any applicable specific plans, master plans, and design requirements. Current and future conditions comply with all applicable zoning and related development standards set forth for properties zoned C-H and pursuant to FMC 9-3307(a), is appropriately zoned for commercial cannabis business. In the retrofitting process, Culture will implement the best available odor control technology that prevents odors to surrounding uses. Although the facility already exists and is consistent with surrounding properties in the area, Culture plans to update the facility in a way that promotes quality design and construction, to improve its overall appearance. The proposed property offers a total of 3,444 sq. ft of commercial space, and up to 25 parking stalls for customers. This footprint is adequate in size and shape to accommodate Culture’s establishment of developmental requirements including yards, walls, fences, parking and loading facilities, landscaping and all items required for the development. N Golden State Blvd is a 4-lane road with adequate width to accommodate any addition to the kind and quantity of traffic the facility may generate. The existing structure is already being provided with adequate electricity, sewerage, disposal, water, fire protection and storm drainage facilities required for its operation. Culture will implement operational policies and security to ensure activities that occur at the facility are not detrimental to the public health, safety, convenience, or welfare of persons residing, working, visiting, or recreating in the surrounding neighborhood and will not result in the creation of any kind of nuisance. Culture partners with design professionals regarding the façade, landscaping, and interior design of the facility to ensure that the overall look and feel of the facility seamlessly integrates in the community as well as meets all local and state code in regard to building, mechanical, safety and security regulations. Culture will research and adhere to all applicable zoning and related development standards. Demonstration of compliance can be seen in the companies site plan, this includes but is not limited to, parking, lighting, building materials, and colors. Signage, as described below, will be limited to that needed for identification only and will not contain any logos or information that identifies, advertises, or lists the services or the products offered. Section: Location Subsection: Description of Location FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page166 6.1.2 PROPERTY ZONING Culture’s proposed facility is located at 6893 N Golden State Blvd within Fresno’s District 2, a CH (Commercial Highway) zoned area, which is a permittable zoned space for commercial cannabis business operations as expressed in FMC 9-3307(a). Section: Location Subsection: Description of Location FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page167 6.1.3 RADIUS MAP In strict compliance with FMC 9-3307(c), Culture’s facility is not located within eight hundred (800) feet from any property boundary containing any of the following uses:  A cannabis retail business.  A school providing instruction for any grades pre-school through 12 (whether public, private, or charter, including pre-school, transitional kindergarten, and K-12).  A day care center licensed by the state Department of Social Services.  A youth center. 6.1.4 PROPERTY OWNER CONSENT AND BLESSING In addition to ensuring the selected property is properly zoned and permitted by the City, the Culture team has also been diligent with ensuring its intended operations is permissible by both the property owner and other surrounding property developers. The Culture team, just one of many who inquired about the Golden State property, was selected by the property owner based on the Cultures comprehensive proposal and previous knowledge and experience to operate a sound retail cannabis operation. Culture has thoroughly reviewed it operation plan with property owner, Samuel Monaco. Samuel has been involved in the development of the Golden State/Herndon area of Fresno for many years. He has provided his blessing for the use of this space for a retail cannabis operation as well as, ensured with other surrounding developers would not be disturbed by Cultures proposed use. The Culture team has included evidence of property owner, Samuel’s consent below. Section: Location Subsection: Description of Location FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page168 Section: Location Subsection: Description of Location FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page169 6.1.5 SIGNAGE Culture will ensure that the original copy of the commercial cannabis permit and business license issued by the city will be posted inside of the facility in a location that is prominently visible to the public in accordance with FMC 9-3309(k). In compliance with FMC 9-3309(d), no cannabis or cannabis products or graphics depicting cannabis or cannabis products shall be visible from the exterior of Culture’s facility or delivery vehicles at any time. Location Street View Not only will Culture obtain a permit for all signage associated to the facility, but all of Culture’s facility advertisement and signage will adhere to the following guidelines and regulations pursuant to FMC 9- 3309(h): • No signs placed on the premises will obstruct any entrance or exit to the building or any window. • Each entrance will be visibly posted with a clear and legible notice indicating that smoking, ingesting, or otherwise consuming cannabis or cannabis products on the premises or in the areas adjacent to the business is prohibited. • Business identification signage will be limited to that needed for identification only and will not contain any logos or information that identifies, advertises, or lists the services or the products offered. • Advertising will not be visible from the exterior of the establishment. • Culture will not advertise by having a person holding a sign and advertising the business to passersby, whether such person is on the premises or elsewhere including, but not limited to, the public right-of-way. • Signage will not be directly illuminated, internally or externally. • No banners, flags, billboards, or other prohibited signs may be used at any time. • Culture will not utilize a billboard (fixed or mobile), bus shelter, placard, aircraft, or other similar forms of advertising, anywhere in the state. All signage at the licensed premises conforms to city ordinance/municipal code. A SAMPLE is below. The facility entrance displays the following signs: “THIS CANNABIS RETAILER PROVIDES RECREATIONAL AND MEDICAL CANNABIS TO ITS CUSTOMERS 21+, WHO MUST HAVE LEGALLY RECOGNIZED CALIFORNIA MEDICAL CANNABIS IDENTIFICATION CARD OR A VERIFIABLE WRITTEN RECOMMENDATION FROM A PHYSICIAN FOR MEDICAL CANNABIS” “THE CANNABIS RETAILER IS REGISTERED IN ACCORDANCE WITH THE LAWS OF THE CITY. THE SALE OF MARIJUANA AND THE DIVERSION OF MARIJUANA ARE VIOLATIONS OF STATE LAW. THE USE OF MARIJUANA MAY IMPAIR A PERSON’S ABILITY TO DRIVE A MOTOR VEHICLE OR OPERATE HEAVY MACHINERY” The entrance to into Culture’s facility will be clearly and legibly posted with a notice that no person under the age of 21 is permitted to enter the premises in accordance with FMC 9- 3309(i)(2). Section: Location Subsection: Location Street View FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page170 6.2 LOCATION STREET VIEW January 2021, ground is scheduled to break for the Shehaday family development directly across from the Culture location with more anticipated fueling station, convenience store, Taco Bell, and Burger King. The Shehaday development plans commits to the development of an additional 20 parking spots that has been reserved for Culture customers. Section: Location Subsection: Premises (Site) Diagram FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page171 6.3 PREMISES (SITE) DIAGRAM Section: Location Subsection: FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page176 FRESNO CULTURE CORP 6893 N. GOLDEN STATE BOULEVARD DBA ‘CULTURE CANNABIS CLUB’ COMMERCIAL CANNABIS RETAIL APPLICATION CITY OF FRESNO DECEMBER 2020 Section: Community Benefits and Investment Plan Subsection: FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page177 7 COMMUNITY BENEFITS AND INVESTMENT PLAN Be Quantifiable and Impactful | Make a Difference | Never Stop Caring | Persevere in the Face of Adversity Culture pledges support for many corners of the Fresno community through its comprehensive and strategic Fresno’s Culture Community program. Culture operates compliant, safe, and secure operations at a beautiful, vibrant, and modern facility. Focus is placed on customer service, education, and retention, while market campaigns are tasteful and respectful. Culture is cognizant that everyone within its community is one step away from making an educated decision about cannabis consumption, and Culture has the power to enact real, meaningful change in Fresno. Together with the people of Fresno, Culture takes its responsibility further to ensure an inclusive Ethos, social equity hiring, a robust employee benefit program, partnerships with local businesses, and upward company mobility. These commitments alone are Culture standards that enhance the community from deep within. BASIC PRINCIPLES OF THE FRESNO CULTURE COMMUNITY PROGRAM WHERE THERE IS A NEED IN THE FRESNO COMMUNITY, CULTURE WANTS TO HELP Building off of Barigye’s tenured experience and knowledge of the City, Fresno Culture Community is committed to making an impact in the following areas as determined by the City of Fresno and the Fresno Culture Community Board: Public Outreach for Youth Education Support for the Homeless Senior Citizen Outreach and Education Infrastructure Funding Support for Community Public Safety City Cleanup and Beautification Projects Programs for the Underserved Partnerships with Local Nonprofits Drug Addiction Support and Rehabilitation Community Problem-Solving Programs that Celebrate Diversity Health & Wellness Education Section: Community Benefits and Investment Plan Subsection: FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page178 FRESNO CULTURE COMMUNITY BOARD MEMBERS Culture has developed a Fresno Culture Community Board assembled with career philanthropists who genuinely care about the various struggles the residents of Fresno face on a daily basis. Their knowledge and passion for others will help the Culture team bring to full fruition their mission of giving back to the community in the ways most needed. Below is a brief background for each of the Fresno Community Board Members that will assist the Culture team in its community engagement efforts. All of these Board Members are volunteers. The District Council Member can recommend and appoint Board Members that will benefit the community at his/her discretion. April Henry Culture is proud to have April Henry on the Community Benefits Board and her 30 years of skills in Development, Management and Fiscal and Retail experience in everything from Community Revitalization to Civic Infrastructure Development. She is vastly certified in diverse community programs, having obtained certificates in Conflict Resolution, DRIVE Steering Committee – Civic Infrastructure for Low Opportunity Neighborhoods and Global Housing Leadership Cohort, to name a few. Jenny Ganson Culture is honored to have an elite philanthropist like Jenny Ganson on our Culture Community Board. Jenny has a lifelong passion for community service and working with youth. She is the founder of the local nonprofit “Teens That Care” that strives to teach teens the love of serving others. She became inspired by the work the Fresno Police Activities League was involved in targeting at-risk youth in the underserved areas of Fresno. Jenny enjoys the outreach opportunities and programs Fresno PAL offers and supporting the Fresno Police Department in making a positive impact in the lives of others. Oliver Baines Oliver Baines has spent the last 20 years of his life serving Fresno, first as a police officer for the Fresno Police Department where he spent 8 ½ years as a P.O.P. (Problem Oriented Policing) Officer in the Southwest Policing District, a place where he was able to interact with the residents of Southwest Fresno in the most unique capacity. He then campaigned and won a seat on the Fresno City Council, representing the Third District from 2011-2019. During Oliver’s time as a Councilmember, he distinguished himself as an important fixture in Fresno politics; in many cases he was not only called on to manage issues in District Three, but all over the City of Fresno. Oliver is the Founder of the Valley Apprenticeship Connections (VAC), a workforce development program that is housed at the Fresno Economic Opportunities Commission. Since 2019 Oliver has been the President and CEO of Central Valley NMTC Fund, LLC. Central Valley NMTC has invested over 100 million dollars into the 8 County service region in the Central Valley of California. Section: Community Benefits and Investment Plan Subsection: FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page179 Kristina Garabedian Kristina Garabedian is a successful lawyer by trade with a brilliant career as an in-house attorney for CSAA Insurance Group and AAA Insurer. She is a graduate of the San Joaquin College of Law in Clovis, CA, and she also holds an M.B.A from Fresno State University class of 2015. Highly educated and a strong leader, Kristina has used her skills to guide projects that really call out to her true passion, helping others. Kristina is joining the Culture Community Board to serve as a local advisor to champion programs and services fundamental to building up the Fresno community. She is the founder and CEO of Shoebox Sharing, a non-for-profit organization started in 2002, that helps children in Armenia, India, Romania, Rwanda, Bolivia and California with school supplies, dentistry, fleece blankets and other essentials. Barigye McCoy Barigye McCoy was born and raised in Fresno, California. A proud Fresno native, he still resides in South West Fresno. He is extremely active in local and Statewide community projects and organizations such as serving as President of the African American Museum in Fresno, the Black cultural arts hub of the San Joaquin Valley located at 1857 Fulton St. He is a commissioner on the Equal Opportunities Commission serving on the Executive Board and acting as Chair on the Human Resources Committee. He is Unit 12 Senior Shop Steward of the Service Employees International Union (SEIU, and a District 3 Planning Implementation Committee member, a Central Labor Council member, and County of Fresno Health Benefits Advisory Committee member. Raymond Eddy Born and raised in Virginia but has lived in Fresno, California for the last 26 years, Raymond Eddy retired from the City of Fresno after completing a 27- year career in Law Enforcement. As an officer for the Fresno Police Department. Raymond served in the following units during his career: Patrol division, NPO (Neighborhood Police Officer), Major Narcotics Detective (10 years), POP Detective (Problem Oriented Policing), FAX Transit Officer and MDS Data 911 departmental trainer. Raymond worked as the Chief of Staff to Councilmember Oliver L. Baines, Councilmember for the City of Fresno Representing District Three. Raymond was instrumental in passing the Southwest Specific Plan, which has become the most important land use document ever created for Southwest Fresno correcting over 40 years of inconsistent land use. He has devoted his life to serving others with 10 years of military service, 27 years as a police officer and 2.5 years as the Chief of Staff to Councilmember Oliver Baines serving the citizens of Fresno. Raymond has served as the Chair of the Fresno Juneteenth Committee (2013 – 2015) and has held various elected positions with his masonic lodge. Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page180 Terra Brusseau Founder/CEO, The Central Valley Group Twenty-five years ago, Terra set her sights on a career in public service with a move to the east coast where she began working in Washington, D.C. for the U.S. House of Representatives. While working on Capitol Hill, Terra gained the firsthand experience, in political fundraising, crafting the right message, and communicating difficult, but needed information to a host of constituency groups. Her tenacity and gift of connecting with people served her well in D.C. and beyond. Upon returning the San Joaquin Valley, Terra has utilized her vast experience as a connector to help elect several key local, state, and federal officials, and to raise millions for area charities. Terra was appointed by Mayor Lee Brand to serve as a commissioner of the Fresno City & County Housing Authority, and serves on the Marjaree Mason Center Volunteer Board and the San Joaquin Political Academy Board of Directors. She has served on the Alumni Board for the University of the Pacific and in 2017 participated in the Man and Woman of the Year Campaign for the Leukemia & Lymphoma Society. 7.1 SOCIAL RESPONSIBILITY PLAN Culture and the Fresno Culture Community Board team has diligently worked to not only understand the issues that are most prevalent in the Fresno community but also to identify partnering organizations that could make use of the support and generosity being offered by the Culture team. Below are a few of the organizations that Culture has identified and began working with to establish meaningful programs aimed at the betterment of the community and Fresno residents. Culture suggests allocating 2% of gross profits in a Fresno Culture Community Fund, to be utilized as such: Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page181 Fresno Police Activities League – PAL 14 Culture is committing 1% of the Gross Receipts to support PAL. The Fresno Police Activities League (PAL) is a 501(c)3 non-profit organization that promotes and creates opportunities for positive interactions between police officers and Fresno youth. The Fresno PAL mission is to promote positive interaction between volunteer and off-duty law enforcement personnel and youth, through social, recreational, and educational activities to teach good values, acceptable behavior, and responsible citizenship. PAL activities include youth boxing, a food and fitness program, a youth leadership council, and community outings. Culture believes that starting with community youth is the best way to create a foundation for future improvement throughout the community and is excited to support the PAL organization. Fresno Economic Opportunities Commission The Culture team is also looking forward to the opportunity of supporting the various community engagement project led by the Fresno Economic Opportunities Commission (EOC). Presently, the EOC is seeking to go toward the Fresno EOC Street Saints’ project aimed to provide educational enrichment, summer youth employment readiness and leadership development, mentoring, and training designed to lessen the information gaps for disenfranchised community members in Fresno’s poorest neighborhoods. Culture is hoping to contribute at least to the organization. The Culture team, as mentioned above in other sections will also support the Fresno Economic Opportunities Commission’s Valley Apprenticeship Connections Program. The program is a construction training program that targets the hardest to serve in our community (probation, parole, unemployed, etc...). Founded by Oliver Baines, “to date our program has graduated 389 students and put 307 of them to work. We have one of, if not the best construction training programs in the Valley. In speaking with the Assistant Director Amailia Martinez, she mentioned that the program could use about a year to help support specific initiatives. Listed below are the areas where the dollars would be committed:  Transportation- As you can imagine a number of our students have issues with transportation.  Tools- When our students get hired in construction, all of them need tools before they start work.  Construction Clothes- There is also specific clothing (shoes, pants, etc...)  Union Dues- When a student gets hired by one of the craftable trades they must pay union dues before they start work.  Mentor program- We are starting an Alumni Program where we have students that have graduated from our program return and act as Mentors to the students that are currently enrolled.” 14 https://fresnopal.org/about-us/ Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page182 Fresno Police Department and Santa Village The Fresno Police and Neighborhood Watch Program is a successful effort that has been in effect for over thirty years. The specific and primary purpose of the Fresno Police and Neighborhood watch is:  To become acquainted with your neighbors  To work together to identify and solve problems in your area of our community  To report “abnormal” activity in your neighborhood  To implement crime prevention techniques to enhance home security  Not to apprehend suspects, leave that to the police. Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page183  To work together for the betterment of living conditions for all residents of Fresno through participation in anti-crime and community activities Studies show that the Neighborhood Watch Program is one of the most effective and important anti-crime strategies in the country. Culture believes that active participation between the public and law enforcement is an essential element in a successful neighborhood watch program and intends to play an active role in this program contributing to the effort of working for the betterment of all Fresno citizens and a safer community. Many projects within a neighborhood watch program contribute to its success. Citizen patrols aid in the protection of the community as do security improvement projects. Additional lighting, the installation of locks, peepholes and alarm systems all help make the neighborhoods safer. Beyond Cultures elaborate security implementation plan, Culture will support the program through means of financial contribution and/or volunteering for citizen patrols. Further, Culture believes that the more support the program gets the more it can pave the way of communication and collaboration between community members and law enforcement. Bringing Broken Neighborhoods Back to Life (BBNBTL) This non-profit organization is composed of Southwest police officers, community volunteers, church representatives and other non-profit groups. Each year, the BBNBTL manages block parties throughout the City bringing community members together. Strong relationships are fostered through this interaction. Each year bring the organization add even more events to the Fresno residents and continue to expand partnerships within the community. The goal is to show children what life is really like outside crime- ridden areas. LULU Foundation The LULU Foundation works to collect donations, both financial and physical, to donate to the children in local hospitals as well as fund various programs aimed at improving the overall health and wellness of children within the community. Each year the LULU Foundation provides grants for the operation and administration of several area hospitals including Clovis Community Hospital, California State University of Fresno, and Valley Children’s Hospital. In June of 2019 for example, the LULU Foundation provided the Community Cancer Institute an extremely generous $1M gift to help provide services as breast cancer technology and treatment, and other services. Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page184 Santa’s Village Event Each year the Fresno Police Department puts on Santa's Village to make sure that children in Fresno receive gifts during the holiday season. The event offers all of the traditional holiday activities that allow kids to thoroughly enjoy the holiday season including photos, food, crafts, and excitement for the whole family. The event brings partners together for the greater good for the neighborhood children. The passion these organizations have for bringing the community together and giving back align exactly with the values and mission of the Culture team. In fact, the Culture team has already made financial contributions for the 19th Annual Santa’s Village Event scheduled for December 19th and 20th. Culture is committed to furthering the efforts of the city and the various organizations in maintaining Fresno as a safe and beautiful place for its residents. Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page185 Pinedale Community Association The Pinedale Community Association is a non-profit organization aimed at supporting local youth. The Pinedale Community Association oversees the Fresno Library, the Pinedale Community Center, and the Pinedale Boys and Girls Club. The organization is made up of community volunteers therefore the organization has literally no overhead and therefore, all contributions go directly to the community. The Community Association supports programing for youth in all of the above as well as provides college scholarships to Pinedale resident graduating seniors at the local high school. They are funded with an event or two every year which, as most things, have been cancelled in 2020 due to the COVID-19 pandemic, therefore, Culture would like to provide financial support to ensure these prized programs that are so valuable to area youth continue and do not leave any children behind. Highway City Community Science Center The Highway Community Science Center provides opportunities for children to experience experimental learning that comes with the re-opening of the Highway City Science Community Workshop. The Community Science Workshops, Dan Sudran of the Founder’s Fund is partnering with the City of Fresno to support its award-winning program that will offer year-round science programs, summer and winter science camps, field trips, after school programs, and river camps surrounding the Fresno area. The science center has a variety of hand tools, gadgets, musical instruments, stimulating hands-on exhibits and a host of items to explore including a full size 30-foot baby gray whale skeleton, and the largest blue whale jaw bones on the planet. Mr. Sudran started the first Science Workshop in California and is driving in for the ceremony, along with other partners who will be watching the success of the program as a model. Curtis Gabrielson from the Community Science Workshop Global alliance who works out of Greenfield CA, coming to represent the organization and says this program has been working for 25 years and has taught hundreds of thousands of kids in the Fresno area, since 1995, when it was at Dickey’s Park / Chicano youth center, Granny’s Park and Mosqueda community center but those programs are no longer in existence and Highway City is the new permanent science center location. The Highway Community Science Center had a re-opening in September of 2019 but has been closed since March due to COVID. Culture is happy to support the Highway City Community Science Center in staying open daily through our contributions of funds and volunteer time. Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page186 Breaking the Chains If Culture is awarded a permit, Breaking the Chains will be awarded up to 10% of the Fresno Culture Community Fund (10% of 2% gross receipts) for their discretionary use. Breaking the Chains is a 501c3 non-profit organization located in Fresno. They work with local, state & federal law-enforcement agencies to provide rescue, relocation, restorative, and residential services to victims of human trafficking. Breaking the Chains has a safe house that provides long term shelter to six survivors. In addition, they have a newly opened trauma treatment center that is equipped with an executive office, reception area, counseling offices, a large classroom/recreation area, childcare center, and a gym. The center provides services to more than 42 survivors through their non-residential service program and direct trauma informed services to 63 survivors and their families every day! Culture’s Commitment to Supporting the Elderly Residents age 55+ are a growing group of individuals who are turning to cannabis and CBD as a healthier alternative to opioids and other costly prescriptions to manage pain, certain illnesses, appetite encouragement, assistance with sleep and other issues. This is also the group of individuals who are asking for more education on the use of cannabis for medical purposes. Culture is dedicated to providing creative and ongoing education programs for our elderly population. Some of these education opportunities take place on site in Culture’s private consultation area where a customer can ask detailed questions and get answers from an experienced staff person. Some of this education will also take place at Culture’s facility with technologically advanced, easy-to-use kiosks, where an individual can get detailed information on a product and its use. Other programs can take place at scheduled times at senior living facilities where Culture’s educated staff can talk to small groups of residents about cannabis, CBD and answer any and all questions they may have. If chosen as a cannabis retailer in the Fresno community, Culture will reach out to senior organizations, the Terraces at San Joaquin Gardens and Arbor Faire Senior Apartments and other senior living locations listed below to investigate opportunities to educate our older population:  Oakmont of Fresno – 5605 N Gates Ave, Fresno, CA 93722  Arbor Faire Senior Apartments – 5175 N Feland Ave, Fresno, CA 93711  Fairwinds - Woodward Park – 9525 N Fort Washington Rd, Fresno, CA 93730  Vintage Gardens Assisted Living Community – 540 S Peach Ave, Fresno, CA 93727  Atria Fresno – 1715 E Alluvial Ave, Fresno, CA 93720  The Windham – 1100 E Spruce Ave, Fresno, CA 93720  Fig Garden – 6035 N Marks Ave, Fresno, CA Additionally, Culture will offer senior discounts and provide regularly scheduled complementary bus service for visits to shop at the retail store. Culture’s Commitment to Reducing Homelessness The Fresno community has a number of organizations dedicated to assisting the homeless. Culture is committed to assisting the community with addressing the increase in homelessness throughout the City. There are several areas where Culture would like to be helpful:  Funding for local homeless shelters, especially in the colder winter months  Assisting homeless individuals with reentry, job searches, and temporary housing Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page187  Giving extra support to youth affected by homelessness Donations to Local Organizations Culture would like to donate a set amount of its community budget to pay for shelter essentials such as beds, food, clothes, or other necessities for homeless individuals and families. Culture will work with a Fresno based shelter to identify the cost to sponsor two persons per month in local shelters and pay for their essential needs. Hiring Homeless Citizens Culture would like to provide resources, guidance, or assistance for homeless individuals and families who are trying to get back on their feet, gain employment and find affordable housing. Culture will work with Fresno’s existing programs to identify individuals on the cusp of reintegration that need extra financial assistance and will make sure those resources are made available. Culture will give qualified homeless citizens a fair opportunity to interview for positions within Public’s proposed retail company. Youth Homelessness Children are especially affected by homelessness. Culture would like to offer support for local homeless children by allocating funds to ensure access to education, books, clothing, toys, and inclusive recreation. Culture is available to sponsor children to play organized sports, receive extra-curricular education in music and the arts, provide buses for homeless kids to and from community shelter activities, and other needs identified by the community. Culture will also participate in transportation programs so children can regularly attend recreational and other local activities to keep them away from the negative influences of drugs, gangs and crime. We will also participate in local food programs that provide meals for children in need – in and outside the school environment. Additionally, Culture will reach out to the following local organizations to inquire about providing support for unhoused residents:  Poverello House – 412 F St, Fresno, CA 93706  Fresno EOC Sanctuary Transitional Shelter – 1046 T St #1427, Fresno, CA 93721  Fresno EOC Sanctuary Youth Shelter – 1545 N St, Fresno, CA 93721  Fresno Mission – 263 G St, Fresno, CA 93706  Rescue the Children – 2320 W Weldon Ave, Fresno, CA 93705  The Warming Center – 2445 W Whitesbridge Ave, Fresno, CA 93706  Naomi's House – 445 F St #3410, Fresno, CA 93706  Evangel Home Inc – 137 N Yosemite Ave, Fresno, CA 93701 Volunteer Hours Where there is a need in the Fresno community, Culture will be there to provide direct funding or in-kind donations to nonprofit organizations, important causes and programs that benefit local Fresno residents. As important as donating is, a priority of Culture is its commitment to hands-on, boots-on-the-ground volunteering by our owners, community team members, managers, and employees. Culture will develop a weekly Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page188 and monthly volunteer plan and schedule – so that it is integrated into becoming a full-fledged participant in the Fresno community. Below is a listing of volunteer projects where we could be helpful:  Clean-up and beautification projects like Keep Fresno Beautiful  English literacy and reading mentorship programs for Spanish-speaking residents  Winter coat, hats, and glove donations for the homeless  Canned food drive collection for the Fresno Food Bank and Bulldog Pantry  Volunteering at the Fresno Food Bank or Bulldog pantry packing and distributing food items or providing services to clients  Toys for Tots drive to collect Christmas toys and bikes for children in need  Other volunteer opportunities defined by the Public for the People Community Board and the City of Fresno Fresno Police and Neighborhood Watch Association Culture’s Social Media Program Encourages Community Culture’s team members are experienced at providing effective community outreach and engagement through the company’s social media professionals. Culture will be committed to utilizing its social media venues to encourage community participation in some or all of the community organizations listed above through the following potential social media outlets:  Culture’s Facebook Education Page  Culture’s Instagram Page  Culture’s Twitter Page  Culture’s YouTube Videos  Culture’s Online and Published Ads in the Fresno Bee  Culture’s Notices and Ads on Fresno Next Door  Culture’s Online Blogs and Organization Newsletters Serving the Fresno Community A Word About COVID-19 Culture desires to become an integral participant in the Fresno community, but not at the expense of the health and safety of its leaders, owners, and employees – and not at the expense of its future customers and valuable members of the Fresno community. Until the community becomes COVID-free or an effective vaccine is produced and distributed, Culture recommends that all community outreach activities be temporarily completed virtually, or in person via use of effective masks, sanitizing conditions and social distancing. We are looking forward to a time the community can gather together safely and without the risk of contracting the disease! Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page189 7.1.1 FUNDING FOR EXPUNGEMENT CLINICS AND OUTREACH SERVICES Culture will offer funding for Expungement Clinics and provide tutorials on the company website. Criminal records, especially for small cannabis crimes are often barriers to entry for individuals who were victims of the War on Drugs. Culture recognizes that people of color were often disproportionately impacted by these crimes and wants to contribute to the process of repairing this wrongdoing. Fresno County’s Public Defender has done an incredible job of pooling together the information on how to clean an individual’s record. The company expects that the information is not well known. Therefore, Culture plans to embark on a community outreach campaign that pools together informational resources for individuals to seek out expungement. Existing Resources: https://www.co.fresno.ca.us/departments/public-defender/how-to-clean-up-your- record Culture will dedicate website space to point individuals to how they would go about cleaning their record. Additionally, Culture will print this information and keep it in the literature rack inside the store. Finally, the company’s Social Equity Consultant, Edward Brown will host monthly Zoom meetings to review the resources that Fresno County makes available. In these meetings, he will offer information on how to clean your record then provide coaching and mentoring to those who are proceeding with the process. How to Clean Up Your Record If you want to clean up your record, a good place to start is finding out what is on your "RAP sheet" also known as your criminal case history. Below are some ways to obtain your RAP sheet:  Fresno Superior Court's Odyssey portal.  Fresno Superior Court's Archives Department  Visit the Fresno Police Department Records and Information Service Bureau at 2323 Mariposa Street, Lobby. M-F 7:30am-2:30pm. Please bring a picture ID, money order for or valid credit card. For more information call (559) 621-2534 or see Records & Reports.  Obtain a fingerprint background check by submitting a DOJ Request for Live Scan Service  DOJ Live Scan Instructions  Live Scan Fee Waiver  Fee Waiver Instructions Clearing Your Record If you have completed your sentence and have no open and active cases, you may be ready to clear your record under one of the various forms of post-conviction relief.  Expungement  Felony Reduction  DEJ for Immigrants  Proposition 47  Proposition 64  Certificate of Rehabilitation Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page190 Expungement A successful Expungement will withdraw a "guilty" or "no contest" plea and dismiss the case. Defendants convicted of a misdemeanor, or felons sentenced to probation, local county time or AB109 may be eligible to file an Expungement. Defendants may file this petition once they have paid all fines and fees associated with the case, are no longer on probation, and have no open or active cases. Relief can be mandatory or discretionary depending on the circumstances. Benefits of a Dismissal  The offense is no longer considered a conviction  If all your convictions are dismissed, you can mark "no convictions" on applications  All employers cannot legally consider "non-convictions" as basis for employment or advancement  May help with state licensing (Nursing, LVN, and Teaching Credential)  May help with housing or voucher programs  May help with immigration consequences  May help with eligibility for financial aid Limitations of a Dismissal: California law does not permit a true clean slate, thus:  It can still be used for future prosecutions  May still limit professional and occupational licensing  It will always appear on your "rap sheet" or "background check"  The dismissal does not permit you to own a gun  It does not clear your DMV record For more information about this relief and how to petition the court see our Expungement Self-Help Packet. Reduce Felony to Misdemeanor (Penal Code 17) Certain offenses in California are punishable either as a felony or a misdemeanor. Those offenses are called "wobblers." If you were convicted of a wobbler as a felony, the judge may be permitted to later reduce the offense to a misdemeanor so long as your sentence did not include a prison term. The easiest way to reduce a felony wobbler to a misdemeanor is to request it with your Expungement. Alternatively, you can file a motion to reduce any wobblers using the forms and instructions provided by the San Diego County Law Library. Reductions via Proposition 47 or Proposition 64 Proposition 47 made certain non-violent felonies into misdemeanors. With Proposition 64, people convicted of a marijuana related offenses may be eligible for a reduction or in some circumstances a dismissal. Deferred Entry of Judgement for Immigrants Under Penal Code section 1203.43, if you are a non-citizen and have completed a Deferred Entry of Judgment (DEJ) program, you may be eligible to eliminate a drug conviction for Immigration purposes. To be eligible for the dismissal:  You must have participated in DEJ; and  Had the case dismissed based upon your successful completion of the program. For more information on Immigration services and resources see the Helpful Links. For more information on how to file for this relief see the Expungement page. Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page191 Proposition 47 Proposition 47 changed many nonviolent felony offenses to misdemeanors, including most convictions for:  Shoplifting under $950  Forgery under $950  Writing bad checks under $950  Petty theft under $950  Grand theft under $950 (Robbery includes the use of force or fear and does not qualify)  Receiving stolen property valued under $950  Simple drug possession (Possession for sale or transportation does not qualify)  Auto theft of a vehicle valued under $950 at the time of theft  Receipt of a stolen vehicle valued under $950 at the time of receipt Individuals with prior convictions for certain serious offenses, including many sex offenses and murder, are not eligible under Proposition 47. Deadline to file for Proposition 47: November 4, 2022 To apply for Proposition 47 assistance:  Apply online through Clear My Record; or  Download a Proposition 47 Intake Form and return to our office. To apply for Proposition 47 directly:  See Fresno Superior Court's Proposition 47 Information page. For assistance with a Proposition 47 conviction outside of Fresno County  Apply online through Clear My Record  See Californians for Safety and Justice, which has Proposition 47 paperwork for most counties  Additional information available at My Prop 47. Proposition 64 Proposition 64 legalized recreational marijuana for persons 21 years or older. The following offenses are now misdemeanors, infractions, and/or dismissals:  Adults in possession of marijuana or hash (H&S 11357)  Adults with sales, giving away, or transportation of marijuana (H&S 11359, 11360)  Adults cultivating marijuana plants (H&S 11358) Minors with any marijuana related offenses are now infractions. Marijuana convictions for persons with prior super strikes or sex offender registration may not be eligible for this relief. The above list is not all-inclusive, and you are encouraged to contact an attorney for more information. To apply for Proposition 64 assistance:  Apply online through Clear My Record  Download and complete the Proposition 64 Intake Form Certificate of Rehabilitation A Certificate of Rehabilitation is a petition requesting that the court declare that a person convicted of a felony which carried a prison sentence is now rehabilitated. A granted Certificate of Rehabilitation is Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page192 automatically forwarded to the Governor of California as an Application for Pardon. A granted Certificate does not guarantee that a Pardon will be granted. Eligibility requirements: 1. At least 7 years (10 years in some cases) must have passed since discharge from parole or completion of sentence, whichever is later; and 2. After completion of the sentence or discharge from parole, you must have lived an honest and upright life, and fully complied with all laws; and 3. You must have continuously lived in California for the last 5 years; and 4. Either have been sent to prison or received a Penal Code section 1203.4 dismissal. Misdemeanor offenses are ineligible unless the offense required sex registration. What the certificate DOES: 1. Relieve some sex offenders of duty to register. 2. Enhance potential for obtaining state licensing. 3. Serve as documentation of rehabilitation to present to an employer. 4. Automatic application for Governor's Pardon. What the certificate DOES NOT DO: 1. Dismiss, erase, or seal the conviction 2. Prevent the conviction from being used as a prior conviction. 3. Allow the person to answer on an employment application that he/she has no conviction record. 4. Restore the right to vote because this right automatically restores when your parole or probation has been completed. 5. Restore the right to own or possess a firearm. For information about this relief and how to apply, see our Certificate of Rehabilitation Self-Help Packet. Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page193 7.1.2 ENVIRONMENTALLY SUSTAINABLE BUSINESS MODEL Culture anticipates energy generation for the retail store will be minimal, like any other retail store of comparable size that has display cases to showcase products, standard retail store lighting, and a storage warehouse. Culture will not cultivate or manufacturing at its retail store. No heavy machinery will be utilized, agricultural grow lights, or industrial processes will be conducted. There will not be heavy water usage, such as that for an agricultural operation, and our waste and waste-water runoff will be minimal. Culture is committed to implementing sustainable practices, renewable energy, and water-efficient buildings. Culture considers itself to be an environmentally conscious business, and we are committed to considering and identifying all avenues and initiatives to be as ‘Green’ as possible. Culture implements a range of energy-saving measures at the facility designed to reduce, reuse, and recycle, including:  Energy-efficient lighting on the interior and exterior of the building.  Water-saving devices for all tap faucets and facilities.  Use of recycled building materials (where possible) to reduce the carbon footprint of the facility.  Full recycling of any secondary packaging materials. The business has no environmental impacts or adverse effects on the surrounding area. No odor is emitted from the premises, and to be safe, we install an odor mitigation system to ensure any potential odor generated is eliminated. The facility has minimal or no impact whatsoever on sewage, drainage, solid waste disposal, energy, roads, or public transportation. Ventilation and Odor Control. In accordance with the procedures set forth in this section, Culture ensures the following:  Storage areas have balanced ventilation systems.  The Retail Manager ensures the regular maintenance of odor control equipment, including regular cleanings and filter replacements as often as required.  Odor control equipment employ activated carbon filtration and is serviced according to ions. Environmental Control Records. All environmental control adjustments and maintenance records are recorded in Culture’s records and maintained for a period of seven (7) years in accordance with applicable state law. Energy-Efficient Vehicles Culture conducts retail delivery to end consumers, and we utilize Hybrid vehicles to reduce fuel consumption and carbon emissions. LED Green Light Barigye McCoy, Vice President of Commercial Sales Founded in 2008, LED Green Light International (‘LEDGLI’) is an innovative US Company that Designs and Manufactures advanced LED Lighting products that produce the Highest Quality Full Color Rendition Index (95+ CRI), Highest Energy Efficiency Efficacy (159 Lumens per Watt @ 95+ CRI), longest lasting and most sustainable LED Lighting & Controls Products available anywhere in the Lighting Industry today (10 Year Non-Prorated Warranty). Lighting designed to bring the real equivalent of natural Sunlight’s Color and Clarity on a ‘blue-sky’ day (fully dimmable) to the interior of all buildings! When used outside, the 97 CRI means the LEDs are 97% compatible to our natural sun allowing the human eye to see true color, permitting security cameras to capture more accurate images at low-light, nighttime recording hours; a navy blue hoodie can be seen in Section: Community Benefits and Investment Plan Subsection: Social Responsibility Plan FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page194 its true color, rather than purple or black under traditional lights! LED Green Light operates a portion of its Pacific West Coast business out of our very own City of Fresno! Barigye and Raymond have helped Culture see the benefits these particular LED lights bring to the security and safety of its retail facilities, not to mention the cost and energy savings as an added bonus. Culture anticipates partnering with LED Green Light to install the bulbs throughout the interior and exterior of its facilities in Fresno and will expand to replace existing systems throughout all its California State commercial cannabis retail operations. LED Green Light already works with Fresno County Economic Development Building Department, the Fresno City Civic Center, Fresno State University, University High School, the Internal Revenue Service, the Clovis Unified School District, and nearby Porterville County. Culture is excited to have been introduced to such an innovative product that enhances its safe operations, contributes to the local work force, and aligns with environmental initiatives. Bike Racks As Culture’s facility is not far from Fresno Bikeways, Culture will install bike racks to encourage the use of alternative transportation for our customers arriving locally. Air Emissions Culture is cognizant of the fact that procuring products locally dramatically reduces our carbon footprint. Culture considers who and where to source our products from based on environmentally friendly operations and proximity to avoid unnecessary transportation expense, pollution, and burden on the environment. 7.1.3 UTILIZATION OF BLIGHTED AREAS FOR BUSINESS The Culture team fully believes that Blighted Areas should be used for new investments. However, in this instance, the company has identified a property that is not in what would be considered a “Blighted Area”. This is not by design – rather the founders identified a location that will create an ideal commercial cannabis facility. It is our intent to contribute to other blighted areas in the community by participating in community clean-up events. Section: Community Benefits and Investment Plan Subsection: Public Health Outreach and Educational Program FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page195 7.2 PUBLIC HEALTH OUTREACH AND EDUCATIONAL PROGRAM In accordance with FMC 9-3309(m)(3) and in support of Fresno County’s Alcohol and Other Drug Strategic Prevention Plan, Public has developed public outreach and educational program for youth organizations and educational institutions that outlines the risks of youth use of cannabis, and that identifies resources available to youth related to drugs and drug addiction. Considering that Public is a cannabis retailer and public education is not a core competency, the company will provide financial contributions to existing substance abuse prevention programs. Fresno County currently works with the California Health Collaborative PATH Project. Considering that this provider is already endorsed by the county, Public hopes to further fuel their missions with an influx of cash in the form of donations. 7.2.1 PATH PROJECT The Performing Above the High (PATH) Project is a program of the California Health Collaborative, a non-profit organization committed to enhancing the quality of life and health of Californians. PATH was created in 2011 through funding from the Fresno County Department of Behavioral Health as a comprehensive approach to reduce marijuana use among youth and young adults between the ages of 10 and 25 in Fresno County. Through a series of interactive and evidence-based campaigns, the PATH Project intends to create community norm change regarding the use of marijuana. 7.2.2 THE PATH PROJECT INTENDS TO CREATE COMMUNITY NORM CHANGE REGARDING THE USE OF MARIJUANA BY:  Increasing youth, young adult, and community knowledge regarding marijuana use  Preparing parents to be proactive and vigilant about the use of marijuana  Recruiting the participation of law enforcement in marijuana prevention efforts  Providing opportunities for youth to take lead in countering the glamorization of marijuana  Providing youth and young adults with the skills necessary to refuse marijuana use Website: http://healthcollaborative.org/performing-above-the-high 7.2.3 LOCK IT UP PROJECT This community-based program is designed to decrease youth’s lifetime use of prescription and over the counter drug use in Fresno County by teens and adults aged 10-25 years old. The Lock It Up Project partners with school districts, pharmacies, medical and behavioral health professionals, parents, and youth to provide information, town hall meetings, outreach events, and media messages to address this issue. Website: http://healthcollaborative.org/lock-it-up-project 7.2.4 RISKS OF MARIJUANA Section: Community Benefits and Investment Plan Subsection: Public Health Outreach and Educational Program FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page196 Culture will make available the Substance Abuse and Mental Health Services publication regarding the risks of marijuana.15 15 https://www.samhsa.gov/marijuana Section: Community Benefits and Investment Plan Subsection: Public Health Outreach and Educational Program FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page197 7.2.5 ADDITIONAL RESOURCES Culture will also publish a resource section on the company website to point adults to resources available to manage, mitigate, and educate  Fresno County Access Line: 1-800-654-3937  National Institute on Drug Abuse (NIDA) o https://www.drugabuse.gov/drug-topics/marijuana  Substance Abuse and Mental Health Services Administration (SAMHSA) o https://www.samhsa.gov/marijuana  Fresno Police Department Marijuana Hotline: (559) 621-WEED (9333)  Fresno Sheriff’s Department Narcotics Hotline at 1-800-660-1086 or Email: drugtip@fresnosheriff.org  National Helpline: 1-800-662-HELP (4357) 7.2.6 KULTURE KIDS – YOUTH MENTORSHIP PROGRAM Our young population is the most vulnerable and susceptible to the negative impacts of drugs, crime, violence, and gangs. The best way to protect Fresno youth is to educate and support them from a place of knowledge, caring and experience. Culture is proposing the development of the “Kulture Kids” Youth Mentorship Program, which we would like to create a first pilot project mentoring youth who reside in Fresno. Working alongside in partnership with other nonprofit groups and organizations that focus on the needs of underprivileged youth, Culture is proposing to create and fund a pilot mentorship program that will focus on the following:  Bringing businesses, educational organizations, faith leaders and nonprofits together to better understand the needs of local youth and brainstorm tenets of a program that would be of greatest benefit  Partnering with organizations that have established local mentorship programs (like CASA Fresno which mentors neglected youth and young people in foster care)  Deciding where to start, how many young people, what age ranges and where will they come from, how many mentors, and how the program will be organized  Recruiting leaders to volunteer to be mentors to local youth  Preparing a training manual and virtual community forum to prepare volunteers to mentor  Being clear on the pilot program’s goals and objectives and how the program will be evaluated Section: Community Benefits and Investment Plan Subsection: Contributions to Fresno Community Reinvestment Fund FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page198  It is Culture’s goal to create a pilot mentorship program that supports Fresno’s most vulnerable young people, providing them support, encouragement and coping skills, including discussions on some of the following topics depending on their ages:  What makes you angry? How do you deal with things when you are angry? What are some things you can do to deal with anger?  What do you love to do? What are some things you would love to do in the future? How do you develop goals? What is one goal you have right now?  What topics in school do you like the most? Which ones do not you like? What kind of things are you learning in school that might be helpful to you when you grow up?  Do you enjoy reading? If you could read only one book, what kind would it be? A mystery, a book about someone famous? A comic book? A book about going to another place? Science fiction? There are a myriad of topics and experiences a mentor can have with a mentee. The most important of all of these is the understanding that another person cares about you, wants you to be happy and to succeed in life and is there to support you when you really need it. This is the kind of pilot program Culture would like to create with input from the Fresno community, the Fresno Culture Community Board, and the City of Fresno. 7.3 CONTRIBUTIONS TO FRESNO COMMUNITY REINVESTMENT FUND Based on the expansive experience and knowledge of both the Culture Team and Mr. Edward Brown, Culture has developed the following areas of support that Culture and team will provide for its social equity program. Culture is confident that this program will assist in the lowering of barriers for social equity participants. It is important to note that this is just a starting point for Culture and the Social Equity Incubator Plan and is likely to expand when additional needs are recognized by the community, social equity consultant, or the company. Cultures Social Equity Incubator Plan aims to sponsor, and mentor any Fresno approved Social Equity Applicant. The comprehensive plan includes mentorship, equipment donation, dedicated shelf space, legal assistance, financial services assistance, and any other technical assistance. The details are outlined below. 7.3.1 MENTORSHIP AND TRAINING Culture is committed to providing a minimum of 200 hours of on-site training on the following topics:  Securing real estate and navigating the CUP process.  Operating a compliant retail storefront.  Cash handling and inventory management.  Product sourcing, shipping manifests, and METRC.  Recruiting great employees and coaching for better performance.  P&L management, tax payments, and accounting.  Best practices in security and safety. Culture is further committed to sharing information with Social Equity Applicants in regard to supporting professionals. As Culture recognizes that beyond the personal experience and expertise of its ownership team, Culture’s success can also be contributed to the talent of the professional consultants utilized in the planning and execution of the facility’s most intricate processes. Section: Community Benefits and Investment Plan Subsection: Contributions to Fresno Community Reinvestment Fund FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page199 7.3.2 EQUIPMENT DONATION Culture’s founders are happy to assist a Social Equity Applicant with acquiring the materials required for a proper retail buildout. This includes the following:  Sourcing recycled and/or materials for buildout costs.  Sourcing recycled and/or materials for packaging.  Identifying a licensed Contractor to execute the buildout at cost. 7.3.3 SHELF SPACE Culture is willing make the entire facility a “Fresno” store. Much of this will depend on the number of approved cultivators, manufacturers, and distributors within the city. Culture aims to bring the best products to the Fresno community; it would be even better to provide the best “Locally Produced” products to the Fresno community further supporting the Fresno economic conditions. Licensed and compliant Fresno cultivators and manufacturers will always be given preference in the Culture procurement process. With the help of Social Equity Consultant, Edward, Culture has committed to partnering with Original Equity Group, dedicated to ensuring equity applicants thrive in business and opportunities. Through the Equity Trade certification, OEG will help the Culture team identify equity qualified partners to support within the industry. Culture has committed to including a minimum of 4 OEG approved brands on its shelves at any time for a minimum of 60 days. They will get 4 specials a month sponsored by Culture, social media exposure on these days, 1 social media takeover during 60 days, update of their marketing collateral, flyer design for days for the specials, in store promotion on promotional days, and 5 hours of marketing training. If a brand becomes permanent on Culture shelves after 60 days, due to high demand, then Culture will make room for another brand. If it is not transitioned to a permanent brand, then it will get another shot 12 months later. 7.3.4 LEGAL ASSISTANCE Culture understand that access to competent legal counsel can be a barrier to entry within the Cannabis Industry. Therefore, Culture is willing to dedicate $10,000 in funds to a Fresno approved Social Equity Applicant. Additionally, Culture will offer references to the company’s extensive legal network. The funding and referral should get the Social Equity Applicant off the ground to lay a business framework that is legally compliant and properly structured. 7.3.5 FINANCIAL SERVICES ASSISTANCE Culture recognizes that by the nature of a Social Equity Applicant, the individual does not have access to capital. In order to help the City of Fresno implement Fresno’s Social Equity Program, Culture is willing to help the Social Equity Applicant find access to capital to successfully launch that individual’s cannabis business. As seasoned operators within the cannabis industry and experience launching several retail facilities throughout California, both Chris and Devon can offer any approved Social Equity Applicant comprehensive training on project budgeting, planning, and identifying the proper team to launch the project. This exercise is a common business planning activity and should identify how much capital the applicant will require to start the business. Section: Community Benefits and Investment Plan Subsection: Contributions to Fresno Community Reinvestment Fund FRESNO CULTURE CORP 6893 NORTH GOLDEN STATE BOULEVARD DBA “CULTURE CANNABIS CLUB” CANNABIS STORE-FRONT RETAIL APPLICATION Page200 Once a capital figure is identified, Chris and Devon can help introduce the Social Equity to potential financers for the project. Financing a new business can be tricky. Because cannabis companies do not have access to traditional business lending, funding a project is about identifying the proper capital partner. Sometimes capital partners are willing to offer a loan. Sometimes this is in the form of company equity in exchange for liquidity. Determining what path makes the most sense for the operator is a matter reviewing the fine print and ensuring the agreement aligns with the goals of the project. Chris and Devon are more than happy to help the Social Equity Applicant make these tough decisions to ensure he or she finds the best available financing. 7.3.6 OTHER TECHNICAL ASSISTANCE SUPPORT It can be said that the Culture team is both excited and eager to participate in Fresno’s Social Equity Program and be part of the solution to uplift an individual who may be disenfranchised or of low income. The Culture team recognizes that the war on drugs has disproportionately impacted individuals of color. In either scenario, with whomever the City of Fresno chooses to move through the Social Equity program, Culture will be happy to participate and assist this person. It is important that the cannabis community works closely together to enable one another’s success. Culture plans on being honest and legitimate mentors to this individual and has done their best to articulate how they will assist a Social Equity Applicant. Success will come from selecting the right person to go through the Fresno’s Social Equity program to ensure that they are willing to receive this type of assistance. 7.3.7 EARLY CONTRIBUTIONS TO THE FRESNO COMMUNITY REINVESTMENT FUND Culture recognizes that it may take a year of operations for the City of Fresno to realize funds for its community benefit programs. As a gesture of our commitment to the Fresno community, upon licensure of its proposed retail facility, Culture pledges to contribute $10,000 in the first year to get the Fresno Community Reinvestment fund off to an early start. Culture sets its standards high, with a focus on the specific individual needs of the Fresno community. Culture is excited about becoming a full participant in the Fresno community and making a difference in the lives of Fresno residents! Sunnyside Lone Star Little League Sean M. Sagardia | Director / Past President | Phone: 559.862.4593 | PO Box 8440 | Fresno | CA 93747 April 8, 2021 Jennifer Ruiz City of Fresno Office of the Mayor and City Manager Office of Cannabis Oversight 2600 Fresno Street Fresno, California 93721 Dear Jennifer, I am writing this letter to you as a former parent of a Sunnyside Lone Star Little League player, a (2) term President, a 15-year member of the Board of Directors of Sunnyside Lone Star Little League and, most importantly, a resident of the City of Fresno. Sunnyside Lone Star Little League has proudly operated out of Bakman Field in Southeast Fresno for the past 60 years. We serve over 400 families a year providing opportunity for children to enjoy the game of baseball. We have always relied on our sponsors and fundraisers to keep costs low for our families that want to play in our league. Over the past year, COVID has entirely wiped out our sponsorship money along with our ability to fundraise in traditional ways. In order to remain at the levels we have been at in the past our annual budget is close to It has been a true gift to learn that if granted a retail license in District 5, Culture Cannabis Club will donate on an annual basis to ensure that our league can remain operational. Should you have any questions, please feel free to contact me at . Regards, Sean Sagardia