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HomeMy WebLinkAboutC-20-22 West Coast Cannabis Club RedactedApplicant (Entity) Information Application Type Proposed Location Commercial Cannabis Business Permit Application C-20-22 Submitted On: Dec 04, 2020 Applicant Kenneth Churchill Applicant (Entity) Name: East Olive Equity Partners, Inc DBA: West Coast Cannabis Club Physical Address: 42650 Melanie Place City: Palm Desert State: CA Zip Code: 92211 Primary Contact Same as Above? Yes Primary Contact Name: Kenneth Churchill Primary Contact Title: Chief Operating Officer Primary Contact Phone: Primary Contact Email:HAS ANY INDIVIDUAL IN THIS APPLICATION APPLIED FOR ANY OTHER CANNABIS PERMIT IN THE CITY OF FRESNO?: No Select one or more of the following categories. For each category, indicate whether you are applying for Adult-Use (“A”) or/and Medicinal (“M”) or both Both Please make one selection for permit type. If making multiple applications, please submit a new application for each permit type and proposed location. Permit Type Retail (Storefront) Business Formation Documentation: Corporation Property Owner Name: DOMENICO & JUDITH A. SANTEUFEMIA Proposed Location Address: 10 E. Olive Avenue City: Fresno State: CA Zip Code: 93728 Property Owner Phone: 559-226-3570 Property Owner Email: -- Assessor's Parcel Number (APN): 450-201-28 Proposed Location Square Footage: Supporting Information Application Certification Owner Information 3013 List all fictitious business names the applicant is operating under including the address where each business is located: The Applicant East Olive Equity Partners, Inc will operate under the FBN West Coast Cannabis Club. The applicant does not hold any other licenses or FBN's. Has the Applicant or any of its owners been the subject of any administrative action, including but not limited to suspension, denial, or revocation of a cannabis business license at any time during the past three (3) years? No Is the Applicant or any of its owners currently involved in an application process in any other jurisdiction? No I hereby certify, under penalty of perjury, on behalf of myself and all owners, managers and supervisors identified in this application that the statements and information furnished in this application and the attached exhibits present the data and information required for this initial evaluation to the best of my ability, and that the facts, statements, and information presented are true and correct to the best of my knowledge and belief. I understand that a misrepresentation of fact is cause for rejection of this application, denial of the permit, or revocation of a permit issued. In addition, I understand that the filing of this application grants the City of Fresno permission to reproduce submitted materials for distribution to staff, Commission, Board and City Council Members, and other Agencies to process the application. Nothing in this consent, however, shall entitle any person to make use of the intellectual property in plans, exhibits, and photographs for any purpose unrelated to the City's consideration of this application. Furthermore, by submitting this application, I understand and agree that any business resulting from an approval shall be maintained and operated in accordance with requirements of the City of Fresno Municipal Code and State law. Under penalty of perjury, I hereby declare that the information contained in within and submitted with the application is true, complete, and accurate. Iunderstand that a misrepresentation of the facts is cause for rejection of this application, denial of a permit or revocation of an issued permit. A denial or revocation on these grounds shall not be appealable (FMC 9-3319(d)). Name and Digital Signature true Title Chief Operating Officer Please note: the issuance of a permit will be determined based on the application you submit and any major changes to your business or proposal (i.e. ownership, location, etc.) after your application is submitted may result in a denial. All applications submitted are considered public documents for Public Records Act request purposes. For details about the information required as part of the application process, see the Application Procedures & Guidelines, City of Fresno Municipal Code Article 33 and any additional requirements to complete the application process. All documents can be found online via this link. For questions please contact the City Manager’s Office at 559.621.5555. Owner Name: Andrew Angulo Owner Title: Chief Executive Officer Owner Address:Owner City: This Statement does not alter or amend any further requirement for East Olive Equity Partners, Inc.to provide occupational safety and health training to employees. See Business and Professions Code 26051.5(11)(A) UPLOADED VIA CITY OF FRESNO PORTAL City of Fresno Cannabis Permitting Portal c/o Commercial Cannabis Business Permit https://fresnoca.viewpointcloud.com/ Re: Statement of Compliance with Cal-OSHA Training Fresno, California, Municipal Code Art. XXXIII, § 9-3316(c) (2020) To Whom It May Concern: Please allow this Statement to serve as confirmation that within one year of receiving a commercial cannabis business permit, East Olive Equity Partners Inc., shall ensure that at a minimum one supervisor and one employee will have successfully completed a Cal-OSHA 30-hour general industry outreach course offered by a training provider whom is authorized by an OSHA Training Institute Education Center to administer such course. ((See Fresno, California, Municipal Code Art. XXXIII, § 9-3316(c)). This Statement of Compliance was executed on this 20th day of November 2020. EAST OLIVE EQUITY PARTNERS, INC. ________________________________________ By: Mr. Kenneth Churchill Its: Authorized Representative East Olive Equity Partners, Inc. 42650 Melanie Place Palm Desert, CA 92211 PLANNING AND DEVELOPMENT DEPARTMENT 2600 Fresno Street • Third Floor Jennifer K. Clark, AICP, Director Fresno, California 93721-3604 (559) 621-8277 FAX (559) 498-1026 November 23, 2020 Please reply to: Rob Holt (559) 621-8056 Kenneth Churchill East Olive Equity Partners, Inc. 42650 Melanie Pl Palm Desert, CA 92211 Dear Applicant: SUBJECT: ZONING INQUIRY NUMBER P20-04449 REQUESTING INFORMATION REGARDING CANNABIS RETAIL FOR PROPERTY LOCATED AT 10 EAST OLIVE AVENUE (APN 450-201-28) Thank you for your inquiry regarding the allowance of new cannabis retail uses. The requested information about cannabis retail uses was analyzed using Article 27, Chapter 15 of the Fresno Municipal Code (FMC) of the City of Fresno. Please note, all research for this inquiry is based on existing land development of the subject property. If there are multiple buildings on the subject property, this research was based on the address provided in the request. This research does not take into effect of future development unless provided in your application request. With that, research of a proposed cannabis retail business on the subject property conveys the following: 1. All cannabis retail businesses must be located on property zoned DTN (Downtown Neighborhood), DTG (Downtown General), CMS (Commercial Main Street), CC (Commercial Community), CR (Commercial Regional), CG (Commercial General), CH (Commercial Highway), NMX (Neighborhood Mixed-Use), CMX (Corridor/Center Mixed- Use), RMX (Regional Mixed-Use), and must meet all of the requirements for development in these zones, including, but not limited to, parking, lighting, building materials, etc. The subject property is zoned CMS, which is one of the allowable zone districts for cannabis retail businesses. Development standards of the CMS zone district are available in Sections 15-1203, 15-1204, and 15-1205 of the FMC. The subject location meets the zone district requirement, per Section 15-2739.B.1.a of the FMC, for a cannabis retail business. 2. All building(s) in which a cannabis retail business is located shall be no closer than 800 feet from any property boundary containing the following: (1) A cannabis retail business; (2) A school providing instruction for any grades pre-school through 12 (whether public, private, or charter, including pre-school, transitional kindergarten, and K-12); (3) A day care center licensed by the state Department of Social Services that is in existence at the time a complete commercial cannabis business permit application is submitted; and, (4) A youth center that is in existence at the time a complete commercial cannabis business permit is submitted. Zoning Inquiry P20-04449 10 East Olive Avenue Page 2 November 23, 2020 The subject property is not located within 800 feet of the property boundary of any of the above-mentioned uses. The subject building meets the separation requirements, per Section 15-2739.B.1.b of the FMC, for a cannabis retail business. 3. Prior to commencing operations, a cannabis retail business must obtain a Cannabis Conditional Use Permit from the Planning and Development Department per Section 15- 2739.N of the FMC. 4. No more than 2 cannabis retail businesses may be located in any one Council District. If more than 14 are ever authorized by Council (more than 2 per Council District), they shall be dispersed evenly by Council District. The subject property is in Council District 3. There are currently no cannabis retail businesses located in Council District 3. This location requirement is satisfied for a cannabis retail business. Please review the entirety of Article 33, Chapter 9 (Cannabis Retail Business and Commercial Cannabis), and Section 15-2739 (Adult Use and Medicinal Cannabis Retail Business and Commercial Cannabis Business) of the FMC to understand other requirements of cannabis retail businesses, including but not limited to, application requirements, signage, etc. This information was researched by the undersigned per the zoning request. The undersigned certifies that the above information contained herein is believed to be accurate and is based upon, or relates to, the information supplied by the requestor. The City of Fresno assumes no liability for errors and omissions. All information was obtained from public records held by the Planning and Development Department. A copy of the Fresno Municipal Code may be obtained by contacting the City Clerk’s office at 559-621-7650. The Fresno Municipal Code may also be searched on the Internet, free of charge, by going to www.fresno.gov. If you have questions regarding this matter, please contact me by telephone at 559-621-8056 or at Robert.Holt@fresno.gov. Cordially, Rob Holt, Planner III Development Services Division Planning and Development Department Section 1: Business Plan Subsection: 1.1 Owner Qualifications Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 2 of 200 1 BUSINESS PLAN Introduction East Olive Equity Partners, Inc. is applying for a Retail Storefront License through the City’s Cannabis Business Permit Program. East Olive Equity Partners intends to operate under the dba of West Coast Cannabis Club herein referenced as “West Coast,” and is properly registered in California with the California Secretary of State. With authorization from the City, West Coast hopes to conduct the retail sale of Adult-Use and Medicinal Cannabis from their selected location. West Coast has secured the location at 10 E. Olive, Fresno, CA 93728 for this operation. This is a 3,220 sq. ft. facility that will be perfectly suited for a commercial cannabis retail store. East Olive Equity Partners, Inc. is founded by Andrew Angulo and Kenneth Churchill. Andrew is a serial entrepreneur who has successfully founded and operated 14 non- cannabis businesses that include retail, a telecom distribution facility, transportation company, and a consulting firm. His vision and drive have led him to shift his company’s primary focus and resources to the cannabis industry. Andrew met Ken and determined that Ken’s business model from West Coast Cannabis Club is successful and should be replicated in other locations in California. Ken founded West Coast Cannabis Club with only 3 employees in a small office. With drive and determination, he has been able to take a nvestment and turn it into a company with more than in annual revenue. Ken now operates 3 retail facilities in Coachella Valley with more than 50 employees. Ken and Andrew plan to bring the West Coast Cannabis Club brand to Fresno. Founders Ken and Andrew have put significant effort into this proposal. It includes complete design renderings, a summary of the company’s day-to-day operations modeled after Ken’s existing facilities, a comprehensive Life Safety Plan designed by Andrew’s father Raul, and a robust Security Plan designed by Ken’s close friend, Sergeant Dale. Ken and Andrew have developed a strategy to commit to a labor force that is 100% Fresno based. These employees will be paid a minimum o an hour and provided comprehensive health insurance, 401K, paid time off, and opportunities to continue their education. West Coast is willing to sponsor any Social Equity Applicant approved by the City of Fresno and put that individual through rigorous mentoring and training to enable the success of Fresno’s Social Equity Program. West Coast is willing to engage the State of California’s Division of Apprenticeship Standards (DAS) to develop a first of its kind cannabis apprenticeship program. Finally, West Coast is committed to being good neighbors and have crafted a Nuisance Mitigation Plan and Social Responsibility Plan; combined, these plans will allow West Coast to effectively integrate within the Fresno Community and ensure that the company is adding the upmost value to the company’s customers, neighbors, and employees. Section 1: Business Plan Subsection: 1.1 Owner Qualifications Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 3 of 200 The West Coast Story Our team here at West Coast Cannabis Club has proudly built a unique vertically- integrated cannabis company – but this is only the cover to our story! Day in and day out, we strive to accomplish three things – offer a desirable menu of high- quality cannabis products, provide the highest level of customer service, and enhance the lifestyle of each and every person we encounter. As we reflect back to the start, West Coast was simply an idea amongst three friends. A small family loan and sleepless nights brainstorming; countless phone calls and living in hotel rooms; pulling out our own tool-belts and doing demo at 1am – these are only a few highlights of our journey thus far. All coming from blue collar families and having interesting life stories of our own, us founders knew that building this company would take nothing less than 100% commitment, hard work & perseverance, sweat equity, passion & care, endless obstacles to overcome, and much more. Fortunately, we have been able to instill that same level of work ethic and integrity amongst our entire team – while also receiving strong recognition and support from our local community and municipalities. It was not long ago when our team was only a few. Since, we have grown and now employ nearly 50 local residents, mostly all natives, and are a proud sponsor of the local YMCA chapter, Chamber of Commerce, and more. We have created such an amazing family here at West Coast and it is so rewarding to see the acceptance and kindness shared within our community. West Coast prides ourselves on providing our customers with premium cannabis products at prices that make sense. On top of having three conveniently located retail locations, West Coast also provides a home delivery service. Our staff is what really sets us apart from the rest! We only hire people who are passionate about the opportunity that we have been given as cannabis retailers. Exceeding the expectations of our customers is our number one goal. Therefore, everyone who works for us is background checked and thoroughly vetted. Once hired, our staff goes through weeks of training in order to ensure that they are able to provide the best customer service in the industry. We only work with the best growers in California Our growers are experienced farmers – Using premium genetics, a meticulous eye for detail and some of the highest standards in the industry, West Coast Cannabis Club consistently has the best products available in California. The bottom line is, when you order your cannabis products from West Coast, you are only getting the best. Section 1: Business Plan Subsection: 1.1 Owner Qualifications Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 4 of 200 Our Why Because we genuinely care about the well-being of every single person we serve as well as our local communities. This is our passion and why we do what we do every day. West Coast is not only a purveyor of cannabis, but a strong platform that provides everything else necessary to create a fulfilling and rewarding experience. Further, our company is fully committed to positively influencing the cultural shift occurring within the cannabis industry, while enhancing the lifestyle of our customers. We are building a brand to promote life-enhancing experiences and a community that supports social responsibility and industry prosperity. Mission Statement To create a leading lifestyle cannabis platform, provide the most enjoyable experience, and positively enhance the lives of our customers. SET YOUR STANDARDS HIGH Creating a Lifestyle Brand A successful lifestyle brand is achieved when a company markets its products or services to embody the interests, attitudes, and opinions of a group or a culture. Lifestyle brands seek to inspire, guide, and motivate people, with the goal of contributing to the consumer's way of life. The West Coast philosophy is just that – to provide a platform that embodies a desirable cannabis culture, while motivating its consumers to become self-actualized and to enhance their day-to-day lives. In creating a lifestyle brand, it is essential to inspire our consumers and the overall cannabis community to harness the experiential benefits behind our products. In other words, the West Coast platform will help educate you, motivate you and encourage you to gain a higher sense of well-being and awareness. Our experienced team members, combined with our collection of products, will help promote specific effects and experiences – whether it is for enhanced energy, concentration, mindfulness, spirituality, relaxation, or healing. We are able to provide a platform that helps members directly associate with their needs and desires. Our Mantra To ensure an elevated sense of wellness, self-actualization, and quality of life. The Solution The founders of the company created West Coast as they saw the opportunity to satisfy an ongoing consumer need still existing within the space. Based on direct interactions Section 1: Business Plan Subsection: 1.1 Owner Qualifications Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 5 of 200 with customers and feedback from cannabis connoisseurs, there is insatiable demand for a service platform to satisfy all of the following: • A platform that offers a diversified menu with high quality products • A platform that creates a positive, enjoyable experience, while promoting overall wellness and quality of life • A platform that fulfills various lifestyle, medicinal and psychoactive needs, yet relatable to all • A platform that allows the consumer to easily educate themselves on the medicinal and psychoactive effects of cannabis • A platform that promotes educational awareness, social responsibility and industry prosperity The solution was apparent – to create a platform to fulfill all of the above… and West Coast Cannabis Club was born. Keys to Success Best-In-Class Product Quality: Offer the highest quality cannabis products through partnering with cultivators/manufacturers that apply the industry’s highest standard of inventory and quality control management techniques. West Coast’s commitment to continuous improvement will push the cannabis industry to the highest standards. Professional and Knowledgeable Service: Obtain a credible reputation and recognition within the industry, while attaining a loyal member base – adhering to industry changes and always keeping consumers’ best interest as the highest priority. Our customers, distributors and strategic partners should expect professional and knowledgeable service during each interaction. Vertically-Integrated Brand Recognition: Strategic implementation of West Coast’s seed-to-sale process. The California cannabis market is extremely fragmented and still in its infancy – the ability to control our product from the grow/manufacturing stage through distribution and delivery to the end user is paramount, not to mention critical for strong brand awareness. Innovative Marketing Strategies: Continuously implement effective marketing strategies in order to penetrate our target member audience – focusing on legal forms of advertising while mitigating any level of industry risk. Experienced Management Team: Offer an experienced and well-versed executive management team in order to create an efficient and adaptive operating model – proper inventory, employee management, and quality control is key. West Coast prides itself on its ability to remain approachable and accessible to our members. Section 1: Business Plan Subsection: 1.1 Owner Qualifications Page 8 of 200 West Coast Cannabis Club – Melanie Place Waiting Area Reception Interior Merchandise Exterior Check out West Coast’s Existing Facilities! Section 1: Business Plan Subsection: 1.1 Owner Qualifications Applicant: East Olive Equity Partners, Inc. Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, 93728 Page 11 of 200 1.1 OWNER QUALIFICATIONS Andrew Angulo – Chief Executive Officer Andrew Angulo has been a successful entrepreneur/businessman for over 15 years. He has taken multiple startup businesses and turned them into successful and profitable ventures. Over his career he has owned & operated 14 (non-cannabis) retail, a telecom distribution facility, transportation company and a consulting firm. Collectively he has employed and managed upwards of 70 employees. His other investments range from commercial real estate to technology. His vision and drive have led him to shift his company’s primary focus & resources to the cannabis industry. Andrew is now invested in 7 commercial cannabis businesses (4 retail/3 other). In just the last year, he has successfully raised over $10M in capital for the new ventures. He currently oversees operation, branding, and compliance. In addition to these licenses he is currently launching 6 cannabis branded products set to hit the shelves in early 2021. Outside of Andrew’s business profession, he has remained very much involved in his local community. He was a Volunteer firefighter/EMT with East Pierce Fire & Rescue for 3 years. For 8 years he worked with his Church on mission trips in Mexico to work with less fortunate by providing housing, supplies, food, and summer camp for the kids. In his hometown of Huntington Beach, CA, Andrew launched a company to combat drunk driving in the beach communities. He launched affordable late-night shuttle service between Huntington, Newport, and Costa Mesa. The company helped revolutionize beach travel in the local communities and landed HB2Newport on the front page of numerous local newspapers. HB2Newport was published 14 times appearing on multiple platforms including Huffington Post and OC Register. Section 1: Business Plan Subsection: 1.1 Owner Qualifications Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 12 of 200 Section 1: Business Plan Subsection: 1.1 Owner Qualifications Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 13 of 200 Kenneth Churchill – Chief Operating Officer Kenneth Churchill is CEO and Cofounder of West Coast Cannabis Club (WCCC), a vertically integrated cannabis company in California. Over the last 5 years, Kenneth has overseen the company from an initial $10,000 investment to over $10 million in annual revenue. In this time, the company has grown from 3 employees in a small office, to over 50 employees, 3 retail locations and a delivery service. WCCC was started as a delivery service in San Diego. After one year of operating, Kenneth was able to achieve West Coast’s first brick and mortar location in Cathedral City, California. It was at this location, on January 1st, 2018, that he sold the FIRST legal recreational cannabis in California history. Also, in 2018, WCCC was approved for two more licenses in Palm Desert, California. A prime retail location on Highway 111 and a 35,000 square foot microbusiness in a former Palm Springs nightly news studio. More recently Kenneth has overseen the expansion into vertical integration within the cannabis industry. The Palm Desert microbusiness is equipped with a distribution center, concentrate manufacturing lab, a full-size kitchen and 10,000 sq. ft. of cultivation space. Prior to the Cannabis Industry, Kenneth went to the University of Nebraska and studied marketing. His time at university only solidified his lifelong desire to start his own business. This led to an early career in restaurant management, most notably with Chipotle Mexican Grill. His position of Area Manager put him in charge of 6 locations in Nebraska and Iowa and over 100 employees. His time with Chipotle taught him how to lead a team, how to train people to the highest of standards and how to run a profitable business. Ken is an executive committee member and board member for Coachella Valley Chamber of Commerce and a Curriculum advisor for College of the Desert. He is also a Sports radio show cohost for 1010 am KXPS. An integrated member of the community often quoted or being written about in the press, he represents his community and the cannabis business industry with great pride. When asked why he is so passionate about cannabis, Ken likes to tell the story of what inspired him to make a career out of Cannabis, “One of the first jobs I got in California was with a prop 215 collective in San Diego. This was where I truly realized that cannabis was a legitimate medication for so many. I was a delivery driver, and I was taking medical cannabis to dozens of people every day. One night, I made one of my weekly RSO deliveries to a family in North San Diego County. I had made this stop several times before, but usually I waited on the porch and simply dropped off the order. This day was different. The man who owned the house asked me to come inside and meet his wife and son, because they wanted to “thank me.” His son had severe epilepsy and had been using Section 1: Business Plan Subsection: 1.1 Owner Qualifications Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 14 of 200 the RSO I was taking them to treat the seizures. They had seen how it could help on TV. His wife broke down crying to me as she told me their story. She described how they were so nervous to try the oils because they had never used cannabis themselves. They were desperate and decided to give it a go. After using the RSO for the entire summer, their son had reduced his seizures enough that he was going to be able to go to school full time for the first time in his life. I left that day with a completely different outlook on how cannabis can impact this world. Three months later I started West Coast Cannabis Club, so that I could continue to do this the rest of my life”. Hear Kenneth’s story! https://youtu.be/un9DZJ1r5tc Section 1: Business Plan Subsection: 1.1 Owner Qualifications Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 15 of 200 Copies of Licenses Held by Kenneth Churchill Founder Kenneth Churchill hold 3 licenses through the Bureau of Cannabis Control. They are as follows: • License No: C10-0000372-LIC • Adult-Use and Medicinal Retailer • Cathedral City Ramon Road Retail LLC • 68828 Ramon Rd. Suite A2, Cathedral City, CA 92234 • License No: C10-0000045-LIC • Adult-Use and Medicinal Retailer • Palm Desert HWY 111 E. Retail LLC • 74425 Highway 111, Palm Desert, CA, 92260 • License No: C12-0000119-LIC • Adult-Use and Medicinal Microbusiness with Distributor, Level 1 Manufacturer, Retailer, and Cultivator designations • Palm Desert Melanie Place Industrial LLC • 42650 Melanie Pl., Palm Desert, CA 92211 Section 1: Business Plan Subsection: 1.1 Owner Qualifications Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 16 of 200 Ken Churchill – In the News West Coast Cannabis Club had the first recreational sale in California history! Check out the article here: https://www.thecannifornian.com/cannabis-business/shops-begin- selling-legal-marijuana-california/ Forbes To put himself through college, Ken Churchill started his career working at Chipotle as a dishwasher. After 5 years, he became the area manager. Read about his inspirational transition to the cannabis industry here! https://www.forbes.com/sites/warrenbobrow/2020/09/03/5-crisp-questions-with-kenneth- churchill-ownerfounder-west-coast-cannabis-club/?sh=520f9c846700 Section 1: Business Plan Subsection: 1.1 Owner Qualifications Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 17 of 200 Palm Springs Life Ken Churchill brings a culturally diverse team with him from West Coast Cannabis Club which includes minorities and women in leadership positions. https://www.palmspringslife.com/west-coast-cannabis-club-kenneth-churchill/ Watch this video to learn more about Ken Churchill’s Vision for West Coast Cannabis Club in 2020! https://youtu.be/WoRhBdo2Euw Section 1: Business Plan Subsection: 1.2 Budget for Construction & Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 18 of 200 1.2 BUDGET FOR CONSTRUCTION & OPERATIONS Section 1: Business Plan Subsection: 1.3 Proof of Secured Capital Applicant: East Olive Equity Partners, Inc. Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, 93728 Page 21 of 200 1.3 PROOF OF SECURED CAPITAL Section 1: Business Plan Subsection: 1.4 3 Year Proforma Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 22 of 200 1.4 3 YEAR PROFORMA Section 1: Business Plan Subsection: 1.4 3 Year Proforma Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 23 of 200 Staff Salary Projections Excise Tax Collected Pursuant to the Revenue and Taxation Code § 34011, West Coast will collect and pay the Excise Tax under the following conditions: 1. West Coast will charge and collect the excise tax of 15% from each patron. 2. West Coast will provide each patron a receipt that includes the statement: “The cannabis excise taxes are included in the total amount of this invoice." 3. West Coast will track the Excise Tax using the Flowhub POS System. 4. The Excise Tax will be paid to the Licensed Distributor where the product was originally procured. Sales and Use Tax Collected Pursuant to 16 CCR § 5002(c)(24), West Coast will have a valid seller’s permit issued by the California Department of Tax and Fee Administration. West Coast will collect and pay the sales tax under the following conditions: 1. West Coast will obtain a Seller’s Permit from the California Department of Tax and Fee Administration (CDTFA). 2. West Coast will charge and collect the Sales Tax from each patron. 3. West Coast will electronically file a sale and use tax return and pay the tax directly to the CDTFA. Section 1: Business Plan Subsection: 1.5 Hours of Operation and Opening/Closing Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 25 of 200 Manager: Opening Process This process outlines manager responsibilities at opening, with a focus on back of house. 1. Go to the Storage Room and audit the safe to ensure the amounts match what was recorded during the prior evening’s audit. 2. Prepare the daily deposit envelope. Store the deposit in the secure Storage Room. a. Security Guard should check cameras every 5 minutes to ensure nothing looks suspicious and roving the exterior of the facility. 3. Confirm drawers from the night before are balanced to $400 in varying denominations. Make sure every drawer has enough change. 4. As other employees arrive, go let them in using the “Entering the Building Process” below. 5. Cashiers will come grab their drawers from the Manager’s Office. Cashiers should count their drawers to ensure the correct starting amount. 6. If you have any nearly-expired products to discount, bring them out onto the sales floor and notify budtenders. 7. Divvy up opening tasks. 8. Schedule lunches and breaks. Use Flowhub reports to determine the highest volume times to schedule employee breaks around those times, but be sure that each employee gets their required breaks and lunch times. 9. Have a team meeting to start the day, establish sales goals, and review of any security reminders. 10. 5 minutes before opening, ensure Receptionist, Cashier, and all customer-facing spaces are clean, stocked, and ready for the day. Also ensure every employee has their badge visible. 11. At opening time, the Receptionist and Security Guard unlocks the front door and welcomes any waiting customers. Cashier: Opening Process This process outlines cashier’s responsibilities at opening, with a focus on the Sales Area. 1. Turn on all computers and navigate to the Flowhub Cashier. 2. Turn on any music/sound system, televisions, and kiosks. 3. Obtain your cash drawer from the Manager’s Office. a. Count your drawer to ensure the correct starting denomination of $400. b. If you need any change, inform the manager. c. Put your drawer into your till. d. Assign the drawer to yourself in Flowhub Cashier. e. Log into Flowhub on your computer. 4. Bring products out to the Sales Area. Section 1: Business Plan Subsection: 1.5 Hours of Operation and Opening/Closing Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 26 of 200 5. Ensure all products are stocked based on expected sales for that day. Aim to have enough product stocked to get you through at least mid-day. 6. Ensure the checkout area is clean, tidy, and well-stocked. 7. Ensure the Sales Area is clean and tidy. Spot clean any areas missed by closing staff. 8. 5 before opening, you must be done with opening tasks and ready to start helping customers. Ensure your badge is visible. 9. Throughout the day: a. Package up cash into appropriate bundles to make it easier to count at the end of the shift or at closing (1’s = $25; 5’s = $50; 10’s = $100). b. Sanitize regularly as outlined by your regional and business’s COVID protocols. c. Refill the hand sanitizers. d. Clean and tidy the Sales Area and check out area as time allows to make the closing cleaning process smoother. Receptionist: Opening Process This process outlines reception/front desk staff responsibilities at opening, with a focus on the Reception Area. 1. Visually inspect the front desk/waiting room area and note immediate tasks to complete before customers start arriving. 2. Turn on the front desk computer. Log into Flowhub. 3. Make sure that the Nug Scanner all tech is charged and ready for use. If not, plug it in immediately. 4. Conduct a test scan with Nug to make sure it is working properly. 5. Check trash cans, water stations, coffee stations, and refill as necessary 6. Check chairs, furniture, and magazines/educational materials. Spot clean and straighten as necessary. 7. Tidy, refold, or restock merchandise or other non-cannabis items for sale in your waiting area. 8. 5 before opening, you must be done with opening tasks and seated at the front desk. 9. Ensure your badge is visible. Process for Entering the Building – All Staff 1. Opening Manager and Security Guard arrives. Drive around the building to make sure nothing looks suspicious. 2. If the exterior of the dispensary looks ok, park. a. If you spot something suspicious, assess the severity of the situation. i. If appropriate, dial 911 to summons emergency responders. Section 1: Business Plan Subsection: 1.5 Hours of Operation and Opening/Closing Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 27 of 200 ii. If not urgent, discuss with the Security the appropriate level of response based on the Security Protocols. 3. Manager unlocks the door and enters the building with Security Guard present. 4. Manager immediately locks the door after entering. 5. Manager disarms the alarm. 6. Manager and Security Guard turns on the lights and does a visual inspection of the interior of the store, including whether the closing staff completed their procedures adequately, and looking for any water or rodent issues from overnight. 7. As other employees arrive, first check the cameras to make sure no one else is waiting outside. If clear, let them in the front door. Immediately lock the door behind them. 8. Clock in, securely store personal belongings, and get started on opening procedures by job type. Cashier: Closing Process This process outlines cashier responsibilities at closing, with a focus on the Sales Area. 1. If it’s not busy, begin closing drawers one at a time start at 8:00 PM after the evening dinner rush. On Friday and Saturday, this should not start until 10:00 PM. a. Cashiers on closed drawers will count their drawer, then begin closing duties, focusing on back of house duties so as to not disturb customers. b. Cashiers still serving customers are expected to provide great service, but aim to get all customers out by closing time. c. Closing time is 9:50 PM. No customers should be admitted into the store after that time. d. Flowhub registers will not execute sales after 10:00 PM. Make sure any remaining customers are aware of this to execute the final transaction before 10: PM. 2. Count drawers and submit for review: a. Within Flowhub, select “Drawers” > “Details” > Submit for Review. b. Manually count your drawer’s final cash totals down to $4,00. Enter each coin and dollar denomination. c. Add relevant notes. d. Select “Submit Drawer for Review.” e. The closing manager will verify and close the drawer. 3. Divide up closing duties. a. Lock up every product for the evening. b. Ensure the check out area is clean, tidy, and well-stocked Section 1: Business Plan Subsection: 1.5 Hours of Operation and Opening/Closing Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 28 of 200 c. Ensure the Sales Floor is clean and tidy. The evening staff cleans the store (opening staff will tidy and spot clean where necessary). i. Vacuuming the front door rug. ii. Mopping the Sales floor. iii. Clean all glass surfaces. iv. Sanitizing all surfaces. d. Do multiple walk-throughs of the store to make sure no messes remain, and that no products are hidden somewhere. 4. Log out of Flowhub and turn off all computers. Plug in any devices that need to be charged. 10. Turn off music/sound system, televisions, and kiosks. Receptionist: Closing Process This process outlines reception/front desk staff responsibilities at closing, with a focus on the Reception Area. 1. If it’s not busy, begin closing cleaning/tidying tasks as appropriate. 2. At 9:50 PM, the Security Guard will come lock the front door. 3. After all customers have been served, check Flowhub and make sure no customers are left waiting in the queue. 4. Tidy and fold merchandise or other non-cannabis items for sale in the Reception Area. 5. Close out of all computers, plug in the Nug Scanner for charging. Manager: Closing Processing This process outlines manager responsibilities at closing, with a focus on back of house. 1. Prior to closing, start doing closing tasks. a. Exchange tips. Count small bills or change and swap out for larger bills from a drawer. b. Divvy up tips. c. Assign closing duties. 2. At 9:50 PM, confirm that a Security Guard locks the front door and turn offs the Open sign. 3. Remind any waiting customers that sales end strictly at 10:00 PM and no transaction will be conducted after that time. 4. Stay up front and let out any customers who are still shopping at the time of closing. 5. After the last customer leaves the store, a Security Guard will perform a store security check, making sure no customers remain anywhere in the store. 6. After the inspection, the Security Guard will remain in the Security Office to monitor all closing duties. All cash is counted under camera. All inventory is Section 1: Business Plan Subsection: 1.5 Hours of Operation and Opening/Closing Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 29 of 200 managed under camera. If suspicious behavior is identified, the Security Guard will respond with the proper level based on the risk. 7. Reconcile all drawers. Note: Some drawers may be closed and reconciled prior to closing if it’s slow. a. Cashier informs the Closing Manager that their drawer is ready for review. The Cashier delivers the cash drawer to the Manager’s Office. b. Review the cash counts and notes submitted by the Cashier into Flowhub then compare the expected cash with the actual cash. The manager looks for look for over or unders for debit or cash. i. If totals match, close the drawer. ii. If totals don’t match, recount and update totals and reconcile the difference. c. Count out your daily starting amount for each drawer for the morning shift. Put in secure bags in the safe. d. Put reconciled cash drawers in the safe. 8. Verify that all drawers are closed in Flowhub. Note: If you don’t close all drawers, you won’t be able to run the End of Day PDF Report. 9. Run the End of Day Sales PDF Report in Flowhub to help verify drawer totals and find discrepancies. 10. Upload the daily sales to METRC. 11. Count the safe and record totals. Keep the safe open for as short a time as possible. 12. As other employees complete their duties, the Security Guard will let them out using the “Leaving the Building Process” below. 13. Send a closing note to the Opening Manager. End of Day Sales PDF Report The End of Day PDF will only pull successfully if all drawers are closed on the date requesting. If a drawer is left open into the next day, this report will not allow you to pull the PDF. If this happens, take a look at Run an End of Day CSV Report for information on pulling a similar report. 1. Sign into https://pos.flowhub.co or the Flowhub Classic application. 2. Once logged in, select “Reports” from the left hand navigation. 3. Note: If in Chrome, make sure to select the “Reports” not the “Reports New” as the PDF is pre-built in the “Reports” section not in the “Reports New” section. 4. Once selected, you will see a listing of reports pre-built in Flowhub and any custom reports you have built for your account. The PDF reports will be pre-built in all Flowhub accounts and will populate for users with the report permissions. 5. Search for "End of Day PDF" or "PDF" and select the report. Once selected, the report filters will show at the top of the main window: Section 1: Business Plan Subsection: 1.5 Hours of Operation and Opening/Closing Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 30 of 200 a. "Location" Filter: Allows you to see a specific location's tax information. This can be left on "Choose One" to pull a report for all locations. b. Single Date Filter: Allows you to choose which date to run your "End of Day PDF" report for. This is a single date report. If you would like similar information for multiple days, see the Run an End of Day CSV Report SOP. 6. Once you have highlighted the report and changed the filters, select the “PDF” button under the details pane to the right. How to Read the Report Note: Double-check the location name in the top left hand corner as well as the date range in the top right of the report to make sure you have the right location/date. Listed below is a break-down of each section: • Cash Sales: Shows all sales where cash was received. • Debit Sales: Shows all sales where a debit card was used. • Gift Card Sales: Shows all sales where a gift card was used. • Loyalty Sales: Shows all sales where loyalty points were used. • Total Tax: Shows all tax that was collected throughout that day. Below this total will be a breakdown of each specific tax collected and the totals collected. • Total Sales: Shows overall sales for the chosen day. This amount will include taxes collected in the total. • Total Revenue: Shows total amount of revenue made for the given day. Below this total is a breakdown of product categories sold. • Refunds: Shows transactions that were refunded over the course the day. • Payouts: Shows the amount of monies removed over the course of a day to pay suppliers and other entities from your daily sales. • Gift Cards Sold: Shows the dollar amount of gift cards sold. • Drawer Totals Section: Shows the breakdown of a specific drawer, showing everything from starting drawer amounts to payouts, gift cards sold, and the amount the drawer was either under or over in that day. • Employee Sales: Next to the drawer breakdown there is a listing of “Employee Sales.” This section will show the amount of sales made by each employee assigned to that drawer. Section 1: Business Plan Subsection: 1.5 Hours of Operation and Opening/Closing Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 31 of 200 Process for Leaving the Building – All Staff 1. Clock out and grab personal belongings. 2. The Security Guard lets employees out. First check cameras to make sure no one is outside. Immediately lock the door behind them. a. Employees should leave in pairs to walk to their vehicle together. 3. Closing Manager and Security Guard leave together. 4. Closing Manager and Security Guard to leave: a. Does a final visual inspection of the interior of the store, confirming all products are put away and all areas are clean. Turn off all lights, leaving one set of lights on until it’s time to exit the building. b. Check the camera to make sure no one is outside. c. If all clear, activate the alarm. d. Turn off the remaining lights, lock the door, and step outside. e. Confirm that the door is locked. f. Closing manager and final employee walk quickly and directly to cars. g. Closing manager drives around the building to confirm nothing suspicious and both employees drive away together. Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 32 of 200 1.6 DAILY OPERATIONS 1.6.1.i Customer Check-in Procedures West Coast has strict check-in protocols to ensure that only individuals who are under the age of 21 or a medical patient over 18 are allowed entry into our retail store. Pursuant to FMC 9-3310(b)(1), West Coast has a designated reception area where a customer first enters and waits verification by an employee that the customer is a qualified to purchase cannabis. This entrance is locked at all times and under the control a West Coast employee of the and a licensed security professional. Pursuant to FMC 9- 3310(a)(4), West Coast will use a "buzz-in" electronic/mechanical entry system to limit access to the retail area. The Reception Area and buzz-in systems can be seen in the floor plans. When a potential customer arrives at the facility, they enter into the Reception Area. The receptionist will prompt the individual for valid age identification where it is scanned with the Flowhub “Nug” Scanner. Flowhub stores a copy of the customer’s driver’s license. Once the license is scanned in, each customer gets assigned a unique Membership ID number. The system is able to track when their membership expires, prompting for a new scan. In the instance of a driver’s license, it would be the expiration date of the driver’s license. Additionally, the Flowhub POS System captures customer Purchase History and the date of the customer’s last visit. After a customer’s age has been validated, they wait in the reception seating area until a Security Guard grants access through the buzz-in entry door to the Retail Sales Floor. Here a customer can shop and browse the store. Once a product selection has been made, the customer will be prompted a 2nd time to provide their identification before they can complete their purchase. Pursuant to FMC 9-3310(a)(6), West Coast will ensure all restroom facilities remain locked and under the control of management. Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 33 of 200 Customer Reception Reception Waiting Area Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 34 of 200 Customer Age Identification Pursuant to FMC 9-3309(i), the Applicant will not allow any person under 21 years of age access to the dispensary, unless the person is 18 years of age or older and possesses a valid government-issued identification card and either a valid county-issued identification card under Section 11362. 712 of the California Health and Safety Code, or who is a qualified patient in possession of a valid physician's recommendation in their name, or who is a primary caregiver for a person in possession of a valid physician's recommendation. Customers will be asked to produce one of the following forms of acceptable identification pursuant to 16 CCR § 5404(c): • A document issued by a federal, state, county, or municipal government, or a political subdivision or agency thereof, including, but not limited to, a valid motor vehicle operator's license, that contains the name, date of birth, physical description, and a photo of the person; • A valid identification card issued to a member of the Armed Forces that includes a date of birth and a photo of the person; or • A valid passport issued by the United States or by a foreign government. Once a customer has been verified with the acceptable form of identification, the Receptionist scans the ID using the Nug Scanner. Then they will be granted access to the sales floor and begin the product discovery and sales process. West Coast will maintain records of the following information for each member and customer of the dispensary that purchases medical cannabis: 1. The name, date of birth, physical address, and telephone number; and their status as a qualified patient or primary caregiver. 2. A copy of each qualified patient's written physician recommendation and their designation of a primary caregiver. Signage In accordance with FMC 9-3309(i)(2), the entrance to the Applicant’s facility will be clearly and legibly posted with a notice that no person under the age of 21 is permitted to enter the premises. Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 35 of 200 Purchase Limits The company POS System, Flowhub prevents individuals from exceeding the Purchase Limits. Pursuant to 16 CCR § 5409(c), an associate will be responsible for ensuring that the customer does not exceed the daily purchase limits which are as follows: • 28.5 grams of non-concentrated cannabis. • 8 grams of concentrated cannabis as defined in Business and Professions Code section 26001, including concentrated cannabis contained in cannabis products. • 6 immature cannabis plants. Customer Purchase History 1.6.1.ii Procedures for Receiving Deliveries During Business Hours The Inventory Control Agent is responsible for receiving inventory. All purchases made by West Coast, for the purposes of resale, will be done through a Purchase Order. The Inventory Control agent will work in an office on the 2nd floor of the facility facility. When a vendor is scheduled to arrive, the driver will be directed to call upon arrival. The vendor representative will meet the Security Guard in the Reception Area who will check the vendor in to the Flowhub POS. Upon providing the appropriate credentials, including a shipping manifest, and vendor ID badge, the vendor representative will be allowed to enter the facility. The Inventory Control Agent will meet the vendor downstairs then escort the vendor to the Vendor Room on the 2nd floor. The Inventory Control Agent and vendor representative Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 37 of 200 detection. When shipments are scheduled, this information will only be provided to individuals who occupy a “need to know” position in order to avoid risk of theft. Transport vehicles will notify West Coast’s security personnel 5-10 minutes in advance of their arrival. West Coast security personnel will visually verify that there are no imminent threats and notify transport personnel it is safe to approach the shipping/receiving door of the business. Transport vehicles will park in a designated area that is within view of West Coast’s security cameras. Security personnel will then approach the transport vehicle in order to escort the movement of product into the interior of the building. Product will be immediately placed into the secure vault and the vault will be locked. The transport vehicle will not be left unlocked or unattended during the transfer in order to avoid theft at these times. At the time of the shipment: • West Coast security personnel will inspect the credentials of the transport personnel prior to allowing entry into the building. Transportation team members and vehicle will be logged by West Coast security personnel upon each arrival. • Security personnel or manager will verify that the shipment paperwork, amounts, and manifest are in order prior to allowing transporters to leave the site. Product Storage In compliance with FMC 9-3309(d), the Applicant will not store cannabis or cannabis products outdoor at any time. Packaging Guidelines West Coast will ensure all cannabis, cannabis products, and cannabis accessories sold by West Coast will be packaged, labeled and placed in tamper-evident packaging which at least meets the requirements of the MAUCRSA and all state implementing rules and regulations. Printed copies of the checklists provided by the California Department of Health will be laminated and posted in the Vendor Room and Manager’s Office. In accordance with 16 CCR § 5406, West Coast will not make any cannabis goods available for sale to a customer unless: 1. The cannabis goods were received from a licensed distributor or licensed microbusiness authorized to engage in distribution. 2. West Coast has verified that the cannabis goods have not exceeded their best-by, sell-by, or expiration date if one is provided. 3. In the case of manufactured cannabis products, the product complies with all requirements of Business and Professions Code section 26130 and California Code of Regulations, Title 3, Division 8 and Title 17, Division 1, Chapter 13. 4. The cannabis goods have undergone laboratory testing as required by local and state law. Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 38 of 200 5. The batch number is labeled on the package of cannabis goods and matches the batch number on the corresponding certificate of analysis for regulatory compliance testing. 6. The packaging and labeling of the cannabis goods complies with Business and Professions Code Section 26120 and all applicable regulations. West Coast’s Inventory Control Agent will regularly review the state guidelines to ensure all cannabis products are packaged in accordance with the rules set forth by the BCC. If the products are not packaged to standards, the distributor will be contacted to coordinate a return. To ensure compliance with these regulations, West Coast will print and laminate the packaging requirements and keep it in the receiving bay for regular reference for the Inventory Control Agent. Packaging Checklist Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 39 of 200 Labeling Checklist Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 40 of 200 Receipt of Inbound Shipments Pursuant to 16 CCR § 5049(b)(6)(A), West Coast will require that all incoming retail products have a detailed shipping manifest ready on arrival that can be used for receipt into the company’s inventory tracking system, Flowhub. It is expected that the licensed Transport Agent will carry a detail transportation manifest containing: 1. A unique Purchase Order number to track system receipts; 2. Name, license number, and premises address for: a. The licensee who possesses the cannabis goods; b. The licensee transporting the cannabis goods; and c. The licensee receiving the cannabis goods; 3. Name and license number of any licensee involved in the activity or transaction who is not shipping, transporting, or receiving the cannabis goods; 4. Date and time of activity; 5. Date and time of departure from first premises, and estimated time of departure for subsequent premises if cannabis goods are being shipped from multiple premises in one transport vehicle; 6. Estimated date and time of arrival at each receiving premises; 7. Driver license number for any person driving the transport vehicle; 8. Make, model, and license plate number of transport vehicle; and 9. Name and type of cannabis goods to be transported. Upon receipt of cannabis goods for transport, storage, or inventory, the company employee shall ensure that the cannabis goods received are as described in the shipping manifest and shall record acceptance and acknowledgment of the cannabis goods in the track and trace system. If there are any discrepancies between the type or quantity specified in the shipping manifest, whether by type or quantity received by the licensee, the licensee shall record, and document the discrepancy in the track and trace system and in any relevant business record. The shipping manifest will be completed by the distributor and transmitted in the track and trace system to the Bureau and receiving licensee. Conformance with State Testing – Retail Pursuant to 16 CCR § 5302, it is the responsibility of the licensed distributor to ensure that cannabis product has been tested. West Coast is committed to maintaining adequate storage and sanitary storage procedures for usable cannabis products. To protect the quality of product, West Coast will conduct an inspection upon receipt to ensure that testing has been completed, products are properly packaged, and are accompanied by certified approval from a licensed testing facility. Any products missing testing results will be refused at time of delivery. Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 41 of 200 1.6.1.iii Point-of-Sale System and the Number of Point-of-Sale Locations Flowhub – POS and Inventory Control System West Coast uses Flowhub as the company’s point of sale system. This platform also serves as the track and trace/inventory control system. Video surveillance monitors the entire facility, with the exception of the bathrooms and will record all cash and inventory transactions. Camera locations can be found in the Security Diagram. In full compliance with FMC 9-3309(e), the West Coast will have in place a point-of-sale and management inventory tracking system to track and report on all aspects of the business including, but not limited to, such matters as cannabis tracking, inventory data, gross sales (by weight and by sale) and other information which may be deemed necessary by the city. West Coast will ensure that such information is compatible with the city's record-keeping systems and be approved and authorized by the City Manager or his/her designee(s) prior to being used by the permittee. Additionally, the system will have the capability to produce historical transactional data for review. In accordance with FMC 9-3331(c), West Coast will maintain an inventory control and reporting system that accurately documents the present location, amounts, and descriptions of all cannabis and cannabis products for all stages of the West Coast’s operational processes. Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 43 of 200 Flowhub Functionality Greet Customer Check-in The trademarked technology Greet – which allows for the security agent or receptionist to add new or returning customers to the POS queue with a simple mobile ID scanner. Additional benefits include: • The mobile ID scanner prevents minors and anyone with expired or suspicious identification from shopping at the facility. • Security flags can be set on a problematic customer and alerts the staff when that individual checks-in. Cashier Functionality Flowhub boasts a 99% system uptime which removes the risk of sales lost due to outages or slow performance. It is built on the latest cloud architecture with real-time date reactiveness. It also has a user-friendly interface which has been optimized to be as intuitive and easy to learn as possible. This allows West Coast to train staff quickly and save on new employee onboarding costs. Some of the other benefits are as follows: • Cashiers can run Flowhub on tablets which allows for cashiers to interact with customers throughout the store, pull up product descriptions, and pricing. • Cashiers can leave consumer notes and pull up a customer’s previous purchase history at a glance. This allows for more personalized customer experiences, smarter conversations, and builds stronger customer relationships. • Flowhub has a built-in loyalty program where cashiers and customers can see how many points a customer has earned and redeem partial points for rewards. If a customer isn’t an existing participant, they can be quickly added to West Coast’s loyalty program. • Any daily, weekly, or monthly discounts can be controlled by the leadership team then automatically applied when those items are added to the cart. • Flowhub displays a visual cannabis meter that automatically prevents sales from exceeding the state purchasing limits. • If a customer places an online order through Jane, cashiers are able to process the fulfillment directly in Flowhub. Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 46 of 200 detailing the number of sales by the commercial cannabis business or cannabis retail business during the previous twelve-month period (or shorter period based upon the timing of the request), provided on a per-month basis. The statement will also include gross sales for each month, and all applicable taxes paid or due to be paid. On an annual basis, West Coast will submit to the city a financial audit of the business's operations conducted by an independent certified public accountant. West Coast will also maintain a current register of the names and the contact information (including the name, address, and telephone number) of anyone owning or holding an interest in the Applicant’s Business, and separately of all the officers, managers, employees, agents and volunteers currently employed or otherwise engaged by the Applicant. Records will be provided to the City Manager or his/her designee(s) upon a reasonable request in accordance with FMC 9-3331(b). Finally, and in compliance with FMC 9-3331(d), subject to any restrictions under the Health Insurance Portability and Accountability Act (HIPAA) regulations, West Coast will allow the city to have access to the business's books, records, accounts, together with any other data or documents relevant to its permitted commercial cannabis activities, for the purpose of conducting an audit or examination. Books, records, accounts, and any and all relevant data or documents will be produced no later than twenty-four (24) hours after receipt of the city's request, unless otherwise stipulated by the city. West Coast will provide requested materials in an electronic format that is compatible with the city's software and hardware. Sample “New Report” in Flowhub Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 47 of 200 1.6.1.iv Estimated Number of Customers to be Served per Hour/Day In strict compliance with FMC 9-3310(a)(5), the Applicant will limit the quantity or amount of cannabis and cannabis products readily available in the retail sales area to quantities or amounts required to meet the daily demand. 1.6.1.v Proposed Product Line Percentage of sales of flower and manufactured products Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 49 of 200 Detailed Product Descriptions West Coast prides themselves on outstanding customer education and believes the first step to educate customers is to ensure that all products listed on the website have detailed product descriptions. Below are some examples: Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 51 of 200 Retail Sales Floor Retail Sales Niche Wall Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 53 of 200 Electric Vehicles – Toyota Camry Hybrid West Coast founders believe that science is real and that the company must do everything possible to be responsible business owners that create a sustainable business model. As part of that mission, West Coast is committed to using Hybrid vehicles as part of the company’s delivery service model. To support this mission, West Coast plans on purchase 2 Toyoyta Camry LE Hybrids. The Toyota Camry’s rank #2 for hybrids in the US News. This hybrid gets 51-53 miles per gallon. OnFleet – Delivery Dispatch It is common knowledge in the cannabis delivery business that Onfleet is quite simply the best delivery software on the market. It is inexpensive and allows for West Coast to provide top notch delivery service to West Coast’s delivery customers. Dispatch is able to use Onfleet to create the most efficient delivery route. This supports green initiatives with less fuel usage and fewer miles on the road. Additionally, Onfleet provides anonymous text features to customers. These work very similar to Uber Eats, letting each customer know when a driver is on the way, and when the driver is getting close. This helps secure the delivery because a customer is aware of when the delivery driver will arrive. The chat occurs anonymous through the Onfleet driver mobile application, so customer contact information is kept confidential. Finally, West Coast dispatchers are always able to locate a delivery driver because it provides real-time GPS tracking. Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 54 of 200 View of Customer Chat View for Dispatch Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 55 of 200 Onfleet Overview The Onfleet platform is considered the best in the industry for final mile delivery services. The company was founded by a team of engineers from Stanford University and funded by some of Silicon Valley’s top investors. Onfleet provides dispatchers with visibility to all deliveries in transit by tracking the GPS thru the phone of each driver. Using Onfleet and Flowhub, our transportation capabilities will boast the following features: 1. Ability to create shipping manifests which will contain the following: a. A unique Purchase Order number to track system receipts; b. Name, license number, and premises address for: i. The licensee who possesses the cannabis goods; ii. The licensee transporting the cannabis goods; iii. The licensee receiving the cannabis goods; c. Name and license number of any licensee involved in the activity or transaction who is not shipping, transporting, or receiving the cannabis goods; d. Date and time of activity; e. Date and time of departure from first premises, and estimated time of departure for subsequent premises if cannabis goods are being shipped from multiple premises in one transport vehicle; f. Estimated date and time of arrival at each receiving premises; g. Driver license number for any person driving the transport vehicles; h. Make, model, and license plate number of transport vehicles; and i. Name and type of cannabis goods to be transported. 2. Ability to produce and store package and product tracking numbers. a. All cannabis product sold or transferred between cannabis facilities must have the tracking identification number that is assigned by the statewide monitoring system affixed, tagged, or labeled and recorded, and any other information required by the BCC, the act, and these rules. 3. Ability to digitally track and store information such as: a. Digital signature for delivery; b. Images of products picked-up and delivered; and c. Quantity and product type. 4. Ability to pull reports. a. Real-time inventory reports. b. Real-time location monitoring via GPS. 5. Digital route management. a. Creation of driver routes and sequence product delivery. b. Real-time driver notifications of any changes in a transportation route. c. Store route history. d. Store route notes. e. Log suspicious route activity. Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 56 of 200 Shipping Manifest West Coast will receive retail customer orders for delivery. These orders will be converted into outgoing shipments and assigned to drivers employed by the company. Pursuant to 16 CCR § 5049, all shipments of outgoing products will include a detailed shipping manifest. All transportation recordkeeping will be digitalized and be an output of the inventory tracking system with accurate inventory records. These will be notated as an outbound shipping manifest. Each shipping manifest will contain the following information: 1. Name, CUP number, and originating cannabis business address for: a. The licensee who possesses the cannabis goods; b. The licensee transporting the cannabis goods; and c. The licensee receiving the cannabis goods. 2. Name and address of the individual requesting delivery; 3. Date and time of activity; 4. Date and time of departure from first premises, and estimated time of departure for subsequent premises if cannabis goods are being shipped from multiple premises in one transport vehicle; 5. Estimated date and time of arrival at each receiving premises; 6. Driver license number for any person driving the transport vehicle; 7. Make, model, and license plate number of transport vehicle; 8. Name and type of cannabis goods to be transported; and The shipping manifest will be completed by the transmitted in the track and trace system to the BCC. A physical copy of the shipping manifest will be carried in the transport vehicle at all times while transporting cannabis goods. The shipping manifest will be provided to law enforcement and Department of Consumer Affairs agents upon request. Receipt of Inbound Shipments Pursuant to 16 CCR § 5049(b)(6)(A), West Coast will require that all incoming retail products have a detailed shipping manifest ready on arrival. All inbound shipments will have a detailed shipping manifest that can be used for receipt into the company’s inventory tracking system, Flowhub. It is expected that the licensed Transport Agent will carry a detail transportation manifest containing: 1. A unique Purchase Order number to track system receipts; 2. Name, license number, and premises address for: 3. The licensee who possesses the cannabis goods; 4. The licensee transporting the cannabis goods; and 5. The licensee receiving the cannabis goods; 6. Name and license number of any licensee involved in the activity or transaction who is not shipping, transporting, or receiving the cannabis goods; 7. Date and time of activity; Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 57 of 200 8. Date and time of departure from first premises, and estimated time of departure for subsequent premises if cannabis goods are being shipped from multiple premises in one transport vehicle; 9. Estimated date and time of arrival at each receiving premises; 10. Driver license number for any person driving the transport vehicle; 11. Make, model, and license plate number of transport vehicle; and 12. Name and type of cannabis goods to be transported. Upon receipt of cannabis goods for transport, storage, or inventory, the company employee shall ensure that the cannabis goods received are as described in the shipping manifest and shall record acceptance and acknowledgment of the cannabis goods in the track and trace system. If there are any discrepancies between the type or quantity specified in the shipping manifest, whether by type or quantity received by the licensee, the licensee shall record, and document the discrepancy in the track and trace system and in any relevant business record. The shipping manifest will be completed by the distributor and transmitted in the track and trace system to the Bureau and receiving licensee. Delivery Rules West Coast will adhere to the following rules regarding the vehicle used for delivery as aligned with both local and state laws regarding cannabis operations: • Delivery employees who are carrying cannabis goods for delivery, will only travel in an enclosed motor vehicle where goods are locked in the trunk of the vehicle. • While carrying cannabis goods for delivery, delivery employees shall ensure the cannabis goods are not visible to the public. • Delivery employees will not leave cannabis goods in an unattended motor vehicle unless the motor vehicle is locked and equipped with an active vehicle alarm system. • Pursuant to 16 CCR § 5417(d), a vehicle used for the delivery of cannabis goods shall be outfitted with a dedicated GPS device. A dedicated GPS device must be owned by the licensee and used for delivery only. • The device will be either permanently affixed to the delivery vehicle and will remain active and inside of the delivery vehicle at all times during delivery. • Using Onfleet technology, West Coast will be able to identify the geographic location of all delivery vehicles that are making deliveries for the retailer and shall provide that information to the BCC upon request. • Upon request, West Coast will provide the BCC with information regarding any motor vehicle used for the delivery of cannabis goods, including the vehicle’s make, model, color, Vehicle Identification Number, license plate number, and Department of Motor Vehicles registration information. Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 58 of 200 • Any motor vehicle used by a retailer to deliver cannabis goods is subject to inspection by the BCC. Vehicles used to deliver cannabis goods may be stopped and inspected by the BCC at any licensed premises or during delivery. • Pursuant to 16 CCR § 5418(a), while making deliveries, delivery employees will not carry cannabis goods valued in excess of $5,000 at any time. This value will be determined using the current retail price of all cannabis goods carried by the delivery employees. • Employees shall not consume cannabis goods while delivering cannabis goods to customers. Delivery to a Physical Address Pursuant to 16 CCR § 5416, West Coast will only deliver cannabis goods to a physical address in California. Delivery to parks, schools or any other public facilities will be prohibited. 1. Employees will not leave the State of California while possessing cannabis goods. 2. West Coast will not deliver cannabis goods to an address located on publicly owned land or any address on land or in a building leased by a public agency. This prohibition applies to land held in trust by the United States for a tribe or an individual tribal member unless the delivery is authorized by and consistent with applicable tribal law. 3. Delivery personnel will follow the same protocol and policies of the retail facility in the verification of the recipient’s age and necessary documentation for the receipt of cannabis or cannabis products. a. All delivery personnel will verify the age and all necessary documentation of each individual to ensure customers are not under the age of twenty-one (21) years. Acceptable forms of documentation will be: i. A document issued by a federal, state, county, or municipal government, or a political subdivision or agency thereof, including, but not limited to, a valid motor vehicle operator's license, that contains the name, date of birth, physical description, and a photo of the person; ii. A valid identification card issued to a member of the Armed Forces that includes a date of birth and a photo of the person; or iii. A valid passport issued by the United States or by a foreign government. b. Those unable to produce acceptable forms of identification verifying they are of age top purchase will not be provided with cannabis products. Delivery Payment Handling Whenever possible, West Coast will accept credit card payments through the company’s website for cannabis deliveries. Credit card processing in the current landscape is always Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 59 of 200 evolving and not always readily available. When West Coast is required to accept cash from customers, the cash will be stored in small quantities inside the vehicle. West Coast will outfit all delivery vehicles with a secured storage container affixed in the passenger side of the vehicle on the floorboard, out of the public view. The storage container will contain a cash box inside the container affixed to the floorboard. Upon receiving cash payments from a customer, the driver will use a digital code to open the storage container. Cash will be put inside of the cash box then the storage container will be returned to the locked position. Upon arriving back to the retail facility, on-site security will be notified. The guard will watch the vehicle for suspicious activity. At that point in time, the storage container will be opened by the driver. The driver will remove the cash box from the storage container and carry it inside. Once it is inside the facility, it will go to the manager’s office for reconciliation. After the cash has been counted, it will be moved to the vault for storage. Vehicle Records West Coast will maintain a database of all operational vehicles being used for the delivery of cannabis products. Within this database, West Coast will create a file for each vehicle. This file will contain the following: 1. Copy of the Vehicle Inspection Report – signed and dated by the inspector. 2. Copy of the Vehicle Registration. 3. Photo image of the license plate. 4. Photo image of the vehicle. 5. Vehicle Make, Model, Year. 6. Copy of the Certificate of Insurance. 7. Vehicle Maintenance Log. Vehicle Inspection Policy In order to ensure that all vehicles remain in working order, West Coast has created a Vehicle Inspection Checklist. All vehicles will be inspected when they are placed in service then the vehicle will undergo monthly inspections. The vehicle will be inspected by the Operations Manager or designee. Inspection reports will be scanned and saved into the vehicle’s corresponding cloud file. West Coast will use a professional mechanic for an Annual Certified Safety Inspection for each vehicle. Preventative Maintenance West Coast will maintain a log for each vehicle that records preventative maintenance for each vehicle. This will include tracking of vehicle mileage and the following items. • Oil Change / Filter / Lube. • Standard PM Inspection. • Tire Rotation. • Diagnostic & Tune-Up. Section 1: Business Plan Subsection: 1.6 Daily Operations Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 60 of 200 • Service Brakes. • Replace Belts. • Tire Replacement. • Battery Replacement. • Annual Certified Safety Inspection. Online Ordering Customer’s will be required to create an online account. In this account, a customer must upload a copy of one of these documents. The Member Services team will review and validate the account holder. Once a customer has been verified with the acceptable form of identification, they will be granted access to the online ordering system to place an order. Upon delivery, the customer will be required to present the same form of identification to receive product. Sample Delivery Menu Section 2: Social Policy and Local Enterprise Plan Subsection: 2.1 Commitment to Living Wages Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 62 of 200 2.1 COMMITMENT TO LIVING WAGES Living Wages West Coast’s objective is to retain loyal employees who will provide a lot of value to West Coast customers. To ensure West Coast retains the most talented employees, West Coast will pay each member of its team members competitively. Looking towards the living wage for Fresno County minimum wage, West Coast agents will be paid higher than the living wage. West Coast’s Planned Starting pay is a minimum of which exceeds the MIT Living Wage by and is equal to more than California’s minimum wage. With a focus on hiring Fresno residents, this should infuse significant disposable income into the Fresno Community. MIT Living Wage Calculator West Coast uses MIT’s Living Wage Calculator because it is what the UFCW uses to determine living wages. The Living Wage Calculator uses the above elements and uses estimates of income and payroll taxes to determine the minimum employment earnings required to meet a family’s basic needs while also maintaining self-sufficiency. MIT assumes that the individua works 2080 hours per year (or 40 hours per week). Furthermore, MIT created different living wages for individuals with children, and individuals who also have another adult iving with them. Below are the findings from MIT for those living in in Fresno County.1 1 https://livingwage.mit.edu/counties/06019 Section 2: Social Policy and Local Enterprise Plan Subsection: 2.2 Employee Benefits Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 63 of 200 2.2 EMPLOYEE BENEFITS Healthcare All full-time employees will be offered health care coverage. Health care coverage will be sourced from Covered California, which is located in Fresno and part of West Coast’s mission to shop locally. Covered California is focused on the California health insurance market, West Coast can be sure that the plan is selected works in Fresno. Plan Coverage Choices Detail Coverages West Coast has already started to review healthcare options through Kaiser Permanente. Benefits will be administered through Gusto. Section 2: Social Policy and Local Enterprise Plan Subsection: 2.2 Employee Benefits Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 64 of 200 401K Retirement Benefits West Coast will offer Employees 401K benefits to encourage employees to invest in their future. Employee 401K benefits will be provided by California Retirement Plans, Inc. West Coast will offer employees a 3% matching contribution for individuals who choose to participate in the employee sponsored 401K program. Website: http://crplans.net/ Vacation Policy West Coast’s paid vacation plan is a part of the benefits package extended to full-time employees and is designed to provide employees with the opportunity to balance their work and home lives. The purpose of offering paid time off is to provide eligible employees with flexibility from work that can be used for such needs as vacation, personal or family business, appointments, volunteerism, and other activities of the employee's choice. West Coast’s goal is to provide time for personal rejuvenation and to reduce unscheduled absences while providing reasonable accommodation to full-time staff members without impacting the employee’s compensation. Employees are eligible for this benefit include individuals who are regularly scheduled and working 30 hours or more per week (.75 FTE) and 250 or more days per year. Vacation days shall be earned on an accrual basis during active employment in each fiscal year at the following rates: Employees regularly scheduled and working 30 hours or more per week (.75 FTE) and 250 or more days per year earn up to ten days of paid vacation accruing at the rate of one day for each 20 days worked. Employees working less than 40 hours per week but at least 30 hours per week, will receive a pro-rated benefit to coincide with employee’s designated work schedule. Eligible employees begin to accrue vacation time from the first day of regular employment and may begin to use accrued time as soon as it is available. Paid vacation time is accrued during periods of active employment and may not be used before it is earned. Paid vacation time does not accrue during an employee’s personal leave of absence, unpaid time off, or periods of administrative leave. Employees needing Section 2: Social Policy and Local Enterprise Plan Subsection: 2.3 Continuing Education and Employee Training Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 65 of 200 to take time off prior to earning paid vacation time may submit a request for non-paid time off. Once earned, vacation days shall be paid as used, at employee’s then-current rate of pay and based on employee’s regular work schedule. Vacation days will not be considered as time worked for purposes of calculating overtime. If a holiday occurs during employee’s vacation period, holiday pay will be earned at employee’s regular rate of pay and no vacation time will be used for that day. 2.3 CONTINUING EDUCATION AND EMPLOYEE TRAINING West Coast offers Educational Reimbursement to full-time employees. West Coast founders believe it is important to provide employees with professional development opportunities that increase their skills and enhance their contributions to the West Coast retail experience. An employee's work performance is vital to the success of West Coast. Providing professional development to our employees is an investment in their careers, West Coast's, and Fresno’s future. Eligibility Full-time regular employees with employment more than 1 year, are eligible for reimbursement for education costs. Eligible Expenses It is the employee's responsibility to seek out the courses and other training mediums that will enhance his or her career development and are in line with the West Coast's mission. Professional development can be obtained through attendance at seminars, educational courses or webinars, and degree programs that will assist the employee in performing his or her essential job functions and increase the employee's contribution to the West Coast. Membership fees to professional organizations, subscriptions for scholarly journals, books and computer-based resources are also included. Requesting Continuing Education Employees must request permission from the COO, Kenneth Churchill, for review and approval to attend and to receive reimbursement for a desired training and/or resource. The request must include applicable course of study, purpose, job relevance, cost, dates, times of coursework and the name of the institution or source of training. Reimbursement Upon satisfactory completion of the training and/or coursework, the employee must provide documentation to support completion and payment to receive reimbursement. Receipts for subscriptions, membership dues or other similar expenses should be submitted in a timely manner. The maximum reimbursement amount will be $3,000 per calendar year. The amount does not roll into the next calendar year; it is forfeited if not used. Eligible employees are entitled Section 2: Social Policy and Local Enterprise Plan Subsection: 2.4 Recruitment Plan and Social Policy Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 66 of 200 to 10 working days of professional development per year, to be approved at the discretion of management and the business needs. For degree programs, the following criteria applies: • Grade A = 100% reimbursement • Grade B = 75% reimbursement • Grade C = 50% reimbursement • Any grade less than a "C" is not eligible for reimbursement. • A pass/fail course is 100% reimbursable if passed successfully. Payback Requirements As a matter of record, employees accepting the terms of this policy will be required to sign a written agreement to remain with the West Coast for one year from the date of the educational reimbursement. If the employee terminates within that year, he or she will be required to pay a monthly prorated amount to West Coast. 2.4 RECRUITMENT PLAN AND SOCIAL POLICY West Coast COO, Kenneth Churchill describes his hiring policy as this, “Hiring and training our staff is the most important job we have as retail operators. Nobody will ever have higher standards for my employees than myself and my managers. So, we spend a great deal of time working with our managers to become great at it. As far as hiring locals is concerned, that is the only way to be successful in my opinion. Having employees who are part of the community that we wish to be in is 100% necessary and we plan on doing just that.” Recruiting Strategies Recruiters who Specialize in Disenfranchised Applicants The only time West Coast uses recruiters is to bring in applicants from disenfranchised groups. West Coast currently focuses on the LGBTQ+ Community and those who have been affected by the war on drugs. West Coast intends to extend this relationship to Fresno based recruiters to meet the city social equity hiring goals. Advertising Job Openings in Diverse Places West Coast posts job listings everywhere possible. This includes Craigslist, Zip Recruiter, Indeed, college hiring boards, social media, and community flyers. West Coast believes that the more places the company recruits from, the more likely the company will be able to find employees from all walks of life. Below are some samples of job postings from Indeed. Based on the substantial Section 2: Social Policy and Local Enterprise Plan Subsection: 2.4 Recruitment Plan and Social Policy Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 67 of 200 response to our ads, West Coast doesn’t see why 100% of the workforce can’t be Fresno residents. Indeed Job Postings Section 2: Social Policy and Local Enterprise Plan Subsection: 2.4 Recruitment Plan and Social Policy Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 68 of 200 Section 2: Social Policy and Local Enterprise Plan Subsection: 2.4 Recruitment Plan and Social Policy Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 69 of 200 Multiple Interviews with Different Employees All Hourly employees must interview with at least two hiring managers. This ensures that one person's unintentional bias does not get in the way of hiring a diverse staff. West Coast Makes It Known that They Prefer Diverse and Local Staff West Coast talks about it the company website, on social media, on job postings, in our pre-shift meetings, and virtually every time we have a chance... Hiring a diverse and local staff is a part of the West Coast culture and when everyone knows that, it encourages people from all groups to apply. West Coast Always Take Resumes West Coast is always hiring and takes applications year-round. This is because West Coast is always looking to find great people. West Coast never says no to receiving applications, because you never know when you will miss out on a high performer. Internships West Coast currently works directly with the College of the Desert to find students who want to be in the cannabis industry and have hired a couple to seasonal paid internships. Kenneth also serves as the Curriculum Advisor for College of the Deserts’ Cannabis Accreditation Program. West Coast plans to approach Fresno City College or California State University, Fresno about similar programs. Understand Bias West Coast teaches managers about hiring bias and the best ways to avoid them. Most hiring bias is unconscious, and the hiring manager is not even aware of it. West Coast challenges managers to question their own hiring practices and work on ways to improve. Diversity Policy West Coast is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. West Coast’s diversity initiatives are applicable—but not limited—to our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; social and recreational programs; Section 2: Social Policy and Local Enterprise Plan Subsection: 2.4 Recruitment Plan and Social Policy Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 70 of 200 layoffs; terminations; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces: • Respectful communication and cooperation between all employees. • Teamwork and employee participation, permitting the representation of all groups and employee perspectives. • Work/life balance through flexible work schedules to accommodate employees’ varying needs. • Employer and employee contributions to the communities we serve to promote a greater understanding and respect for the diversity. All employees of West Coast have a responsibility to treat others with dignity and respect. All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other company-sponsored and participative events. All employees are also required to attend and complete annual diversity awareness training to enhance their knowledge to fulfill this responsibility. Any employee found to have exhibited any inappropriate conduct or behavior against others may be subject to disciplinary action. Employees who believe they have been subjected to any kind of discrimination that conflicts with the company’s diversity policy and initiatives should seek assistance from a Manager. Hiring a Diverse Workforce West Coast commits to developing a workforce of a minimum of one-third (1/3) individuals who meet one or more of the following criteria: 1. Annual family income below 80% AMI; 2. Convicted for a cannabis related crime that could have been prosecuted as a misdemeanor or citation under current State law; 3. Lived in a low to moderate income census tract in the city for a minimum of three (3) years; 4. Veteran; or 5. Former foster home youth who was in foster care as a minor. 6. Unemployed; or 7. Receiving public assistance. West Coast will maintain full records of each individual hired that meets this criteria and will provide the City with ongoing proof of compliance for this requirement. Section 2: Social Policy and Local Enterprise Plan Subsection: 2.6 Employees, Title/Position, and Responsibilities Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 72 of 200 Roles and Responsibilities Given Kenneth’s operational experience with his 3 West Coast Cannabis Club facilities in Coachella Valley. He has identified 6 positions that are critical to achieve operational excellence. The positions are as follows: • General Manager • Assistant Manager • Cashiers • Delivery Drivers • Inventory Control Agents • Purchasing Agents West Coast will make a significant effort to hire as much as 90% of the workforce as Fresno residents. The company believes that hiring locally is part of the opportunity that is important to bring to the Fresno Community. Employees will be paid a living wage and receive benefits such as healthcare, 401K, vacation time, and educational reimbursement. All jobs will be posted to Indeed, on the company website, and shared through the company’s social media platforms. Job Description: General Manager West Coast Cannabis Club boasts the first legal recreational cannabis sale in the State of California! We are looking for a General Manager to lead our incredible team. The General Manager will be responsible overseeing the regular operation of the entire facility. This includes motivating and inspiring the team to achieve store productivity goals, hiring new employees, overseeing the implementation of the training program, cash management, inventory control, security, and any other duty that is necessary to keep the store running. We are looking for someone with high energy who is able to consistently deliver operational excellence. Responsibilities: • Drive and maximize store sales to achieve goals and maintain payroll within budgetary guidance. • Establish, teach, and demonstrate exceptional customer service. • Provide team the tools necessary to ensure customer satisfaction and provide positive resolutions to challenges and complaints from customers. • Ensure compliance with all company policies and procedures and follow all safety standards to ensure a safe work and shopping environment. • Recruit, train, develop, and retain qualified team members to ensure staffing needs are consistently met. • Assemble and analyze weekly sales report and recaps. • Upholds compliance and regulatory requirements. • Maintains the reputation of the store. • Ensures product inventory is entered correctly and organized for proper purchasing. Section 2: Social Policy and Local Enterprise Plan Subsection: 2.6 Employees, Title/Position, and Responsibilities Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 73 of 200 • Protects employees and customers by providing and safe and clean store environment. • Assigns workers to specific projects such as cleaning or restocking. • Notify staff of new procedures, policies, and regulation updates/changes. • Create/oversee staff schedules, finding coverage if needed for sick time or personal time off. • Educate and train staff on all current and new products. • Demonstrate ability to speak at a high level about the business. Qualifications / Requirements: • High School Diploma or GED. • Must be 21 years of age or older. • Must be reliable and dependable with a good work ethic. • 3-5 years of senior leadership experience in retail, customer service, hospitality, food service, or a related field. • Must be available to work evenings, weekends, and holidays as needed. Additional Skills: • Ability to multi-task and time management. • Must be able to adapt to changes in work environment. • Must be detail oriented and take directions well. • Must have expert knowledge of medical cannabis, related vocabulary, and product offered. Job Description: Assistant Manager West Coast Cannabis Club boasts the first legal recreational cannabis sale in the State of California! We are looking for an Assistant Manager to lead our excellent service team. The Assistant Store Manager will assist the General Manager in motivating and inspiring the team to achieve store productivity goals. Ensuring the individual and collective skills of the team are utilized effectively, and both the staff and the customer experience is positive. Effectively manages store operations while ensuring consistency and compliance. Responsibilities: • Drive and maximize store sales to achieve goals and maintain payroll within budgetary guidance. • Establish, teach, and demonstrate exceptional customer service. • Provide team the tools necessary to ensure customer satisfaction and provide positive resolutions to challenges and complaints from customers. • Ensure compliance with all company policies and procedures and follow all safety standards to ensure a safe work and shopping environment. • Recruit, train, develop, and retain qualified team members to ensure staffing needs are consistently met. • Assemble and analyze weekly sales report and recaps. • Upholds compliance and regulatory requirements. Section 2: Social Policy and Local Enterprise Plan Subsection: 2.6 Employees, Title/Position, and Responsibilities Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 74 of 200 • Maintains the reputation of the store. • Ensures product inventory is entered correctly and organized for proper purchasing. • Protects employees and customers by providing and safe and clean store environment. • Assigns workers to specific projects such as cleaning or restocking. • Notify staff of new procedures, policies, and regulation updates/changes. • Create/oversee staff schedules, finding coverage if needed for sick time or personal time off. • Educate and train staff on all current and new products. • Demonstrate ability to speak at a high level about the business. Qualifications / Requirements: • High School Diploma or GED. • Must be 21 years of age or older. • Must be reliable and dependable with a good work ethic. • 3-5 years of senior leadership experience in retail, customer service, hospitality, food service, or a related field. • Must be available to work evenings, weekends, and holidays as needed. Additional Skills: • Ability to multi-task and time management. • Must be able to adapt to changes in work environment. • Must be detail oriented and take directions well. • Must have expert knowledge of medical cannabis, related vocabulary, and product offered. Job Description: Cashiers West Coast Cannabis Club boasts the first legal recreational cannabis sale in the State of California! We are looking for new Cashiers to join our excellent service team. Cashiers are responsible for interacting with customers, helping them make purchases, and processing purchase through Flowhub. Responsibilities: • Provide excellent customer service to our customers and guests by creating an inviting experience. • Educate the customer regarding our products and their effects. • Assist customers with selection of products. • Keep display cases/floors clean and ensure all products is fully exhibited. • Support the store experience by performing various operational tasks as needed. • Process POS (point of sale) purchases using Flowhub. • Must be available to work weekends and holidays. • Complies with all established company policies and procedures. • Collaborates with team members and communicates relevant information to management. Section 2: Social Policy and Local Enterprise Plan Subsection: 2.6 Employees, Title/Position, and Responsibilities Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 75 of 200 • Upholds the security and confidentiality of customer data within area of responsibility. • Performs other work-related duties as assigned. Qualifications / Requirements: • Must be 21 years of age or older. • Must be reliable and dependable with a good work ethic. • Must be available to work evenings, weekends, and holidays as needed. Additional Skills: • Ability to multi-task and time management. • Must be able to adapt to changes in work environment. • Must be detail oriented and take directions well. • Must have knowledge of medical cannabis, related vocabulary, and product offered. Job Description: Delivery Drivers West Coast Cannabis Club boasts the first legal recreational cannabis sale in the State of California! We are looking for new Delivery Drivers to join our excellent service team. Delivery Drivers are responsible for fulfilling online orders customer place through West Coast’s website. Responsibilities: • Loading, transporting, and delivering items to licensed businesses in an accurate, safe, and timely manner. • Providing excellent customer service, answering questions, and handling complaints. • Abiding by all transportation laws and maintaining a safe driving record. • Accepting payments for delivered items. • Preparing reports and other documents related to deliveries. Qualifications / Requirements: • Must be 21 years of age or older with a valid state issued driver’s license. • Must have a clean driving record. • Must be reliable and dependable with a good work ethic. • Must be available to work evenings, weekends, and holidays as needed. Additional Skills: • Ability to multi-task and time management. • Must be able to adapt to changes in work environment. • Must be detail oriented and take directions well. • Must have knowledge of medical cannabis, related vocabulary, and product offered. Section 2: Social Policy and Local Enterprise Plan Subsection: 2.6 Employees, Title/Position, and Responsibilities Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 76 of 200 Job Description: Inventory Control Agents West Coast Cannabis Club boasts the first legal recreational cannabis sale in the State of California! We are looking for new Inventory Control Agents to join our back of the house team! Inventory Control Agents are responsible maintaining accurate facility inventory, reporting to METRC, receiving incoming inventory, and daily inventory audits. Responsibilities: • Receives deliveries of regulated product and verifies accuracy against track and trace system generated manifest. • Ensures products are packaged and labeled according to regulatory standards. • Records and monitors all items with shelf-life daily and notify personnel when material has expired. • Prepares monthly reports for cycle count and pick-lists count for monthly highlights. • Prepare and participate in yearly physical inventory audit. • Responsible for maintaining the integrity of all confidential information, including inventory totals and other client data. • Works independently to perform inventory control duties with minimal oversight. • Understands the complexity of compliance requirements governing our businesses, including the following types of regulatory agencies: Bureau of Cannabis Control, California Department of Food and Agriculture, California Department of Public Health, etc. • Responsible for reading and understanding regulatory requirements and company policy. • Performs research and coordinates with Managers and Purchasing Agents to gather information about sales trends and customer needs. Qualifications / Requirements: • High School Diploma or GED. • Must be 21 years of age or older. • Must be reliable and dependable with a good work ethic. • Must be available to work evenings, weekends, and holidays as needed. Additional Skills: • Excellent computer, mathematical, language, and reasoning skills. • High-level attention to detail, administrative skills, and highly organized. • Experience using web browser applications and familiarity with current versions. • Knowledge of California marijuana laws. • Experience with Metrc Track & Trace system. • Ability to work independently with little or no direct supervision. • Ability to multi-task and time management. • Must be able to adapt to changes in work environment. • Must be detail oriented and take directions well. • Must have knowledge of medical cannabis, related vocabulary, and product offered. Section 2: Social Policy and Local Enterprise Plan Subsection: 2.6 Employees, Title/Position, and Responsibilities Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 77 of 200 Job Description: Purchasing Agents West Coast Cannabis Club boasts the first legal recreational cannabis sale in the State of California! We are looking for new Purchasing Agents to join our excellent back of the house team! The Purchasing Agent is responsible for engaging new Suppliers to gather on-boarding documentation to ensure Supplier set-up in timely fashion. The Purchasing Agent works closely with the Store Manager and Assistant Store Manager to buy products based on customers trends and preferences. Responsibilities: • Track Purchase Orders (PO) progress; monitor and ensure POs do not run out of funds. • Reconcile PO receipts for goods with three-way match process; reconcile PO receipts for services with two-way match process to ensure timely payment of Supplier invoices. • Monitor and ensure PO’s are closed out with budget cycles and/or duration of the contractual obligation. • Address invoice holds & resolve issues such as but not limited to incorrect receiving, overbilling, lack of funds, incorrect billing, etc. • Work closely with internal stakeholders and Suppliers to assure reliability, quality, and continuity of goods or services. • Track, report, and escalate Supplier issues and coordinate resolution between internal stakeholders, Sourcing & Category Leads, and Suppliers. • Create/review purchase requisitions based on define business rules and work instructions. • Communicate with suppliers and internal stakeholders on a regular basis to maintain effective relationships and ensure on-time deliveries in a cost-effective manner. • Analyzing buying trends and managing stock levels to ensure adequate inventory levels are maintained. • Manage new item setup process and ensure an accurate and timely launch for all new SKUs'. • Maintain meticulous records of invoices and contracts. Qualifications / Requirements: • Must be 21 years of age or older. • Must be reliable and dependable with a good work ethic. • Must be available to work evenings, weekends, and holidays as needed. Additional Skills: • Ability to multi-task and time management. • Must be able to adapt to changes in work environment. • Must be detail oriented and take directions well. • Must have knowledge of medical cannabis, related vocabulary, and product offered. Section 2: Social Policy and Local Enterprise Plan Subsection: 2.7 Labor Peace Agreement Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 78 of 200 2.7 LABOR PEACE AGREEMENT East Olive Equity Partners, Inc. has entered into a Labor Peace Agreement with the United Food Workers Union Local 8. East Olive Equity Partners, Inc. is proud to maintain this relationship and will abide by all terms of the agreement. Section 2: Social Policy and Local Enterprise Plan Subsection: 2.7 Labor Peace Agreement Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 79 of 200 Section 2: Social Policy and Local Enterprise Plan Subsection: 2.7 Labor Peace Agreement Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 80 of 200 Section 2: Social Policy and Local Enterprise Plan Subsection: 2.8 Workforce Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 82 of 200 2.8 WORKFORCE PLAN 2.8.1 Local Hiring Commitment West Coast Cannabis believes that a successful retail location must be managed by local talent. In preparation for this application, West Coast founder, Kenneth Churchill posted a job description on Indeed. In just under a week, there were more than 400 applicants. Based on this response, West Coast does not see any reason that 100% of the employees could not be Fresno residents. West Coast’s Commitment to Hire Locally West Coast is fully committed to hiring locally which includes not only the people hired by the company but also includes hiring from the following organizations: How West Coast Will Partner with The Community To Hire Local Labor There are a number of very credible local organizations and companies in the Fresno region that do an excellent job training and preparing local residents for entering or re- entering the workforce. West Coast will work in partnership with some or all of the following to recruit qualified workers for its retail facility on Olive Avenue: West Coast’s Commitment to Hiring Local Union Workers West Coast recognizes the importance of union labor, providing a living wage for our working men and women in the Fresno community and is absolutely committed to utilizing union workers in its retail facility build-out, as well as hiring local union employees with union wages and benefits. West Coast has signed a Labor Peace Agreement with the United Food and Commercial Workers (UFCW) Working closely with UFCW Local 8 Representative Jaques Loveall, West Coast has entered into a signed Labor Peace Agreement (LPA) with UFCW whereby all of our employees in Fresno will be full-fledged UFCW union members, with the following union wages and benefits: • Fair compensation that exceeds the living wage • Collective bargaining • Access to healthcare and retirement benefits • Paid time off • Educational reimbursement Section 2: Social Policy and Local Enterprise Plan Subsection: 2.8 Workforce Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 83 of 200 2.8.2 Commitment to Offering Apprenticeships West Coast founders are excited to register with the State of California Department of Industrial Relations to start a formal Apprenticeship Program. The company plans on reaching out to the Division of Apprenticeship Standards (DAS) in Fresno to obtain the assistance of a Senior Apprenticeship Consultant. The DAS creates opportunities for Californians to obtain skills leading to gainful employment and provides employers with a highly skilled and experienced workforce while strengthening California's economy. Apprenticeships in the Cannabis Industry are not yet widely available and West Coast is willing to pioneer this program to design a formal cannabis retail apprenticeship program. West Coast does believe that this undertaking is significant. When reviewing the DAS Minimum Industry Training Criteria (MITC), cannabis standards have not yet been developed.2 It is the company opinion that the most important standards for a formal Apprenticeship Program should come from the technical skills required for Cultivators and Manufacturers. However, setting the standards for best practices in customer service, inventory control, and security are critical for a cannabis retail operation. West Coast will work with the DAS to design the apprenticeship around these standards and become a leader in apprenticeship offerings. With West Coast laying the foundation for an apprenticeship program, Fresno has the chance to become leaders in cannabis educational opportunities. 2 https://www.dir.ca.gov/das/mitc.htm Section 2: Social Policy and Local Enterprise Plan Subsection: 2.9 Social Equity Incubator Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 85 of 200 2.9 SOCIAL EQUITY INCUBATOR PLAN West Coast founders Kenneth Churchill and Andrew Angulo are passionate operators in the cannabis space and would love to assist with the implementation of Fresno’s Social Equity Program. Both Ken and Andrew understand that some of the biggest challenges in starting a new business is understanding “where to begin”. Therefore, West Coast is more than willing to sponsor, and mentor any Fresno approved Social Equity Applicant. The comprehensive plan includes mentorship, equipment donation, dedicated shelf space, legal assistance, financial services assistance, and any other technical assistance. The details are outlined below. Mentorship and Training West Coast is committed to providing a minimum of 200 hours of on-site training on the following topics: • Securing real estate and navigating the CUP process. • Operating a compliant retail storefront. • Cash handling and inventory management. • Product sourcing, shipping manifests, and METRC. • Recruiting great employees and coaching for better performance. • P&L management, tax payments, and accounting. • Best practices in security and sourcing a great director of security. Finally, because West Coast’s Safety Consultant is Raul Angulo, Andrew Angulo’s father, West Coast can commit to donating Raul’s time to prepare a Life Safety Plan for whatever location the Social Equity Applicant secures. Raul can also oversee the implementation of the Social Equity Applicant’s Life Safety Plan. Equipment Donation West Coast founders are happy to assist a Social Equity Applicant with acquiring the materials required for a proper retail buildout. This includes the following: • Sourcing recycled and/or materials for buildout costs. • Sourcing recycled and/or materials for packaging. • Identifying a licensed Contractor to execute the buildout at cost. Shelf Space West Coast founders are happy to commit up to 5% or more of the company’s shelf space to Fresno based cultivators or manufacturers. In fact, if there is enough available, West Coast founders will make the entire facility a “Fresno” store. Much of this will depend on the number of approved cultivators, manufacturers, and distributors approved within the city. West Coast founders plan to be leaders in the Fresno Cannabis Community and will partner and provide preference to Fresno based businesses. Section 3: Neighborhood Compatibility Plan Subsection: 3.1 Addressing and Responding to Complaints Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 88 of 200 3.1 ADDRESSING AND RESPONDING TO COMPLAINTS Community Relations Liaison Kenneth Churchill will serve as the company’s Community Relations Liaison. He will be responsible for implementing West Coast’s Community Benefit’s plan and overseeing West Coast’s Neighborhood Compatibility Plan. Any complaints or issues with West Coast can be directed to Kenneth. Additionally, West Coast will host three community meetings inviting neighbors and the Fresno community to hear more about West Coast’s proposed retail facility and its plans to reach out to the community. • Contact: Kenneth Churchill • Phone Number: (619) 867-1635 • Email: kenneth@westcoastcannabis.club In accordance with FMC 9-3309(m)(1)(2), West Coast will provide Kenneth’s name, telephone number, and email address to all businesses and residences located within one hundred (100) feet of the facility. To ensure that all individuals are properly notified, West Coast will use a professional mapping service to identify the name and address of all property owners. Once all individuals are identified, West Coast will use a professional mailing service to mail the following letter: November 25, 2020 Dear Sir/Madam: This letter is to inform you that West Coast Cannabis Club has been approved as a Cannabis Storefront Retailer on 10 E. Olive, Fresno, CA 93728. We plan to launch a Grand Opening on July 1, 2021. As owner of West Coast Cannabis Club, I want to personally reach out to you to assure you that the company will adhere to strict compliance of the rules and regulations set forth by the City of Fresno and State of California. It is our intent to be good neighbors in the City of Fresno and to the businesses and residents of the Tower District. We have developed a comprehensive plan to mitigate any nuisance behavior. However, if you have any particular concerns, I will be happy to personally address those and invite you to reach out to me directly. Finally, we will be hosting a number of Community Meetings in the coming weeks and invite you to join those meetings and bring any questions or concerns. We are committed to being good neighbors and are excited to join the Tower District Community. Sincerely, Ken Churchill Kenneth Churchill Phone Number: (619) 867-1635 kenneth@westcoastcannabis.club Section 3: Neighborhood Compatibility Plan Subsection: 3.2 Nuisance Avoidance Policies Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 91 of 200 West Coast will prohibit loitering by persons outside the facility both on the premises and within fifty (50) feet of the premises pursuant to FMC 9-3309(l) and will employ on-site security to enforce this policy. Pursuant to FMC 9-3309(n), West Coast will maintain the premises and its infrastructure so that it is visually attractive and not dangerous to the health, safety and general welfare of employees, patrons, surrounding properties, and the general public. The premises will not be maintained in a manner that causes a public or private nuisance. Litter will be removed daily from the premises, including adjacent public sidewalks and all parking lots under the control of West Coast. On a weekly basis West Coast will mechanically clean the parking lot and sidewalks to control debris. West Coast plans to upkeep the property and will remain compatible with abutting properties and the surrounding neighborhood. Security Section 3: Neighborhood Compatibility Plan Subsection: 3.2 Nuisance Avoidance Policies Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 92 of 200 No Heavy Machinery The facility will not be operating any heavy commercial or industrial machinery that generates an excessive amount of audible noise, and any equipment used will not generate noise detectable outside the walls of the building. No Loitering Pursuant to FMC 9-3310(b)(1), West Coast will implement policies and practices that prevent individuals from remaining on the premises and nearby vicinity if they are not engaging in an activity directly to the West Coast’s business. West Coast also has a strict "no loitering" policy, which is enforced by employees and the security guard, helping to mitigate noise from being generated in the parking lot. This policy includes a maximum of ninety (30) minutes of parking for each parking space and no overnight parking. Litter West Coast will remove litter on and in front of the premises, and, if necessary, on public sidewalks within 100 feet of the twice per operating day, within a minimum of four-hour intervals. Record Keeping Any time West Coast receives a noise complaint, a management-level employee records the information relative to the event. Noise Caused by Customer If problematic noise is caused by persons on-site, the security guard approaches the person(s) and requests for the noise to be abated; if the person(s) refuse, the security guard shall request for the person(s) to remove themselves from the retail store. If the person remains noisy and disruptive and refuses to vacate the retail store, then the security guard shall follow protocols for mitigation of unruly persons (including alerting the local Police Department if necessary). Illegal Consumption West Coast will take reasonable steps to discourage and correct objectionable conditions that constitute a nuisance in parking areas, sidewalks, alleys and areas surrounding the premises during business hours if directly related to the customer/visitors of the retail facility. For purposes of this subsection, “reasonable steps” includes calling the police in a timely manner and requesting those engaging in nuisance activities to cease those activities, unless personal safety would be threatened in making the request. Section 3: Neighborhood Compatibility Plan Subsection: 3.2 Nuisance Avoidance Policies Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 93 of 200 Environmental Impact Mitigation West Coast anticipates energy generation for the retail store will be minimal, like any other retail store of comparable size that has display cases to showcase products, standard retail store lighting, and a storage warehouse. West Coast is committed to implementing sustainable practices, renewable energy, and water-efficient buildings. West Coast considers itself to be an environmentally conscious business, and we are committed to considering and identifying all avenues and initiatives to be as ‘Green’ as possible. West Coast implements a range of energy-saving measures at the facility designed to reduce, reuse, and recycle, including: • Energy-efficient lighting on the interior and exterior of the building. • Water-saving devices for all tap faucets and facilities. • Use of recycled building materials (where possible) to reduce the carbon footprint of the facility. • Full recycling of any secondary packaging materials. Ventilation and Odor Control In accordance with the procedures set forth in this section, West Coast ensures the following: • Storage areas have balanced ventilation systems. • The Store Manager ensures the regular maintenance of odor control equipment, including regular cleanings and filter replacements as often as required. • Odor control equipment employ activated carbon filtration and is serviced according to ions. Environmental Control Records All environmental control adjustments and maintenance records are recorded in West Coast’s records and maintained for a period of seven (7) years in accordance with applicable state law. Energy-Efficient Vehicles West Coast conducts retail delivery to end consumers, and we utilize Hybrid vehicles to reduce fuel consumption and carbon emissions. Bike Racks West Coast installs bike racks to encourage the use of alternative transportation for our customers arriving locally and to reduce vehicle traffic. Air Emissions West Coast is cognizant of the fact that procuring products locally dramatically reduces our carbon footprint. West Coast considers who and where to source our products from based on environmentally friendly operations and proximity to avoid unnecessary transportation expense, pollution, and burden on the environment. Section 3: Neighborhood Compatibility Plan Subsection: 3.3 Odor Mitigation Practices Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 94 of 200 Management to Avoid Becoming a Nuisance Since West Coast leaders are always out and about building relationships, they play a vital role in facility management within the neighborhood. West Coast might not know there is a potential issue unless people talk about it; the Community Outreach team are delightful individuals that talk, listen, and act. West Coast posts a phone number on the store-front entrance, to reach a representative 24/7; however, the West Coast team gets to you first. West Coast aims to never have anyone come in with a problem, because its Outreach team has proactively identified and addressed all issues. Daily Policies • Maintain a clean facility in good repair. • Ensuring customers, vendors, and employees behave appropriately when at the facility. • Excluding customers who break the rules or divert or attempt to divert cannabis products. • Providing a timely response to community concerns. • Remove litter on and in front of the premises, and, if necessary, on public sidewalks within 100 feet of the twice per operating day, within a minimum of four-hour intervals. 3.3 ODOR MITIGATION PRACTICES West Coast has developed on Odor Mitigation Plan to ensure that noxious odors are controlled inside the facility and do not emanate from the facility creating a public nuisance. As part of the planned remodel, West Coast will install best-in-class odor control technology provided by Can-Filters. This includes using Can-Lite carbon filters and Can-Fan fans to circulate the air in the facility. The Can-Fans will create a regular exchange of air to pass air through the Can-Lite filters. There is a complete room “change over” of air every 8.1 to 26.8 minutes. In addition to the installation of the Can-Filters odor management system, West Coast will conduct daily odor checks, change the Can-Lite filter every 30 days, and hire an HVAC specialist to conduct annual service on the system. Room Area 456 FT2 Height 10.5 FT CFM Proposed 271 CFM Room Volume 4788 FT3 Complete Room Change Over Every: 17.7 Minutes Room Area 1022 FT2 Height 10.5 FT CFM Proposed 400 CFM Room Volume 10731 FT3 Complete Room Change Over Every: 26.8 Minutes Room Area 209 FT2 Height 10.5 FT CFM Proposed 271 CFM Room Volume 2194.5 FT3 Complete Room Change Over Every: 8.1 Minutes Room Area 560 FT2 Height 10.5 FT CFM Proposed 400 CFM Room Volume 5880 FT3 Complete Room Change Over Every: 14.7 Minutes Air Changes Storage Floor Air Changes Reception Air Changes Sales Floor Air Changes Hallway Room Section 3: Neighborhood Compatibility Plan Subsection: 3.7 Waste Management Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 99 of 200 3.7 WASTE MANAGEMENT PLAN West Coast ensures that any cannabis product or cannabis-derived product that is intended for disposal is made unusable and unrecognizable prior to removal from the property, in compliance with any applicable laws., including but not limited to Section 5054 of Title 16, Division 42 of California Code of Regulations. Cannabis waste is disposed of in a manner that protects any portion of the cannabis from being possessed or ingested by any person or animal. West Coast hires a licensed local county waste hauling service to handle cannabis waste management to ensure compliance with Bureau regulations regarding Cannabis Waste Management. All waste removed from the site is thoroughly documented via waste manifests, requiring signatures from both facility management and third-party transport technicians. Waste is tracked and traced from the point of generation to its final resting place. West Coast implements the use of ENERGY STAR Portfolio Manager, which is a free, easy to use, online tool for tracking waste, energy, and water data over time. West Coast uses this platform to benchmark the performance of the building from a waste management perspective with a long-term goal to consistently improve the performance of our waste reduction program. Waste Disposal – Mid Valley West Coast’s facility, located at 10 E. Olive Ave., Fresno, CA, 93728 is located South of Ashlan Avenue, therefore, the company will contract with Mid-Valley Disposal for collection of Solid Waste and Recycling. Section 3: Neighborhood Compatibility Plan Subsection: 3.7 Waste Management Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 100 of 200 Cannabis Waste - Secure, Segregated Storage All cannabis waste is stored in secure, segregated storage on the licensed premises until there is enough to destroy, but not for more than one week. Disposal Disposal of any cannabis product waste is rendered unrecognizable, unusable, and unrecoverable through grinding and incorporating the cannabis waste with non- consumable, solid wastes listed below, such that the resulting mixture is at least fifty (50%) percent non-cannabis waste: • Paper waste • Plastic waste • Cardboard waste • Food waste • Grease or other compostable oil waste • Bokashi, or other compost activators • Other wastes approved by the Bureau that will render the medical cannabis waste unusable and unrecognizable as cannabis • Soil Cannabis Waste Management Training and Procedures West Coast employees will be thoroughly trained on the importance of the company’s odor control and waste management plans. Waste management, as it pertains to the destruction and disposal of cannabis products will be overseen by the Track and Trace Manager. When cannabis must be disposed or destroyed, West Coast will generate a record in the inventory management system and METRC of the destruction or disposal. West Coast will ensure that all waste and unusable products are weighed, recorded, and entered in the inventory system prior to mixing and disposal. Verification of this event will be performed by a supervisor and conducted in an area with video surveillance. The Inventory Control Agent will be responsible for the destruction of cannabis waste. Upon identifying a need to destroy cannabis, the agent will create an inventory record in Flowhub to designate the destruction activity. Pursuant to 16 CCR § 5049(7), each destruction record will track the following: 1. The name and employee identification number of the individual who performed the destruction or disposal. 2. The reason for destruction or disposal. 3. The name of the entity being used to collect and process the cannabis waste. 4. A description of any adjustments made in the statewide track and trace system, including, but not limited to: 5. Spoilage or fouling of the cannabis goods. 6. Any event resulting in exposure or compromise of the cannabis goods. 7. Any other information required by the Bureau. Section 4: Safety Plan Subsection: 4.1 Professional Fire Prevention and Suppression Consultant Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 103 of 200 Section 4: Safety Plan Subsection: 4.2 Accident and Incident Reporting Procedures Applicant: East Olive Equity Partners, Inc. Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, 93728 Page 106 of 200 4.2 ACCIDENT AND INCIDENT REPORTING PROCEDURES Describe accident and incident reporting procedures. In accordance FMC 9-3316(c) and Section 26051.5(11)(A) of the Business and Professions Code, as may be amended, West Coast asserts that within one year of receiving a commercial cannabis business permit, one supervisor and one employee will successfully complete a Cal-OSHA 30-hour general industry outreach course offered by a training provider that is authorized by an OSHA Training Institute Education Center. The CEO, Andrew Angulo will be responsible for implementing the company’s safety program. He has served as a volunteer firefighter for 3 years at East Pierce Fire and Rescue. West Coast is a non-hazard employer and is using the template provided by Cal/Osha to develop an Injury and Illness Prevention Program for Non-Hazard Employers. This is crafted from the online standards from Title 8 of the California Code of Regulations, Section 3203 (T8 CCR 3203) and consists of the following elements: • Responsibility • Compliance • Communication • Hazard Assessment • Accident/Exposure Investigation • Hazard Correction • Training and Instruction • Employee access to the IIP Program • Recordkeeping A physical copy of the Injury and Illness Prevention Program (IIP) will be printed and stored onsite. The Cal/Osha Log Form 300 will be used to track and log Work-Related Injuries and Illnesses. Injury and Illness Prevention Program (IIPP) for East Olive Equity Partners, Inc. RESPONSIBILITY The Injury and Illness Prevention Program (IIP Program) administrator, Kenneth Churchill, Chief Operating Officer, has the authority and responsibility for implementing the provisions of this program for West Coast. All managers and supervisors are responsible for implementing and maintaining the IIP Program in their work areas and for answering worker questions about the IIP Program. Section 4: Safety Plan Subsection: 4.2 Accident and Incident Reporting Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 108 of 200 Periodic inspections are performed according to the following schedule: • Monthly. • When we initially establish our IIP Program. • When new substances, processes, procedures, or equipment that present potential new hazards are introduced into our workplace. • When new, previously unidentified hazards are recognized. • When occupational injuries and illnesses occur. • Whenever workplace conditions warrant an inspection. ACCIDENT/EXPOSURE INVESTIGATIONS Procedures for investigating workplace accidents and hazardous substance exposures include: 1. Visiting the accident scene as soon as possible. 2. Interviewing injured workers and witnesses. 3. Examining the workplace for factors associated with the accident/exposure. 4. Determining the cause of the accident/exposure. 5. Taking corrective action to prevent the accident/exposure from reoccurring. 6. Recording the findings and corrective actions taken. 7. All injuries will be reported to: Andrew Angulo and/or the General Manager HAZARD CORRECTION Unsafe or unhealthy work conditions, practices or procedures shall be corrected in a timely manner based on the severity of the hazards. Hazards shall be corrected according to the following procedures: 1. When observed or discovered. 2. When an imminent hazard exists that cannot be immediately abated without endangering employee(s) and/or property, we will remove all exposed workers from the area except those necessary to correct the existing condition. Workers necessary to correct the hazardous condition shall be provided with the necessary protection. TRAINING AND INSTRUCTION All workers, including managers and supervisors, shall have training and instruction on general and job-specific safety and health practices. Training and instruction is provided as follows: 1. When the IIP Program is first established. 2. To all new workers, except for construction workers who are provided training through a construction industry occupational safety and health program approved by Cal/OSHA. 3. To all workers given new job assignments for which training has not previously been provided. Section 4: Safety Plan Subsection: 4.2 Accident and Incident Reporting Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 109 of 200 4. Whenever new substances, processes, procedures, or equipment are introduced to the workplace and present a new hazard. 5. Whenever we are made aware of a new or previously unrecognized hazard. 6. To supervisors to familiarize them with the safety and health hazards to which workers under their immediate direction and control may be exposed. 7. To all workers with respect to hazards specific to each employee’s job assignment. General workplace safety and health practices include, but are not limited to, the following: 1. Implementation and maintenance of the IIP Program. 2. Emergency action and fire prevention plan. 3. Provisions for medical services and first aid, including emergency procedures. 4. Prevention of musculoskeletal disorders, including proper lifting techniques. 5. Proper housekeeping, such as keeping stairways and aisles clear, work areas neat and orderly, and promptly cleaning up spills. 6. Prohibiting horseplay, scuffling, or other acts that tend to adversely influence safety. 7. Proper storage to prevent stacking goods in an unstable manner and storing goods against doors, exits, fire extinguishing equipment and electrical panels. 8. Proper reporting of hazards and accidents to supervisors. 9. Hazard communication, including worker awareness of potential chemical hazards, and proper labeling of containers. 10. Proper storage and handling of toxic and hazardous substances, including prohibiting eating or storing food and beverages in areas where they can become contaminated. EMPLOYEE ACCESS TO THE IIPP West Coast employees – or their designated representatives - have the right to examine and receive a copy of our IIIPP. This will be accomplished by Provide access in a reasonable time, place, and manner, but in no event later than five (5) business days after the request for access is received from an employee or designated representative. 1. Whenever an employee or designated representative requests a copy of the Program, we will provide the requester a printed copy of the Program, unless the employee or designated representative agrees to receive an electronic copy of the Program. 2. One printed copy of the Program will be provided free of charge. If the employee or designated representative requests additional copies of the Program within one (1) year of the previous request and the Program has not been updated with new information since the prior copy was provided, we may charge reasonable, non- discriminatory reproduction costs for the additional copies. Any copy provided to an employee or their designated representative need not include any of the records of the steps taken to implement and maintain the written IIP Program. Section 4: Safety Plan Subsection: 4.2 Accident and Incident Reporting Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 112 of 200 6. Name and address of injured employee(s). 7. Nature of injuries. 8. Location where injured employee(s) was/were taken for medical treatment. 9. List and identity of other law enforcement agencies present at the accident/event site. 10. Description of accident/event and whether the accident scene or instrumentality has been altered. Code of Safe Work Practices The below Code of Safe Work Practices will be posted in the West Coast Breakroom. 1. All persons shall follow these safe practice rules, render every possible aid to safe operations, and report all unsafe conditions or practices to the foreman or superintendent. 2. Managers shall insist on employees observing and obeying every rule, regulation, and order as is necessary to the safe conduct of the work, and shall take such action as is necessary to obtain observance. 3. All employees shall be given frequent accident prevention instructions. Instructions shall be given at least every 10 working days. 4. Anyone known to be under the influence of drugs or intoxicating substances that impair the employee’s ability to safely perform the assigned duties shall not be allowed on the job while in that condition. 5. Horseplay, scuffling, and other acts that tend to have an adverse influence on the safety or well-being of the employees shall be prohibited. 6. Work shall be well planned and supervised to prevent injuries in the handling of materials and in working together with equipment. 7. No one shall knowingly be permitted or required to work while the employee’s ability or alertness is so impaired by fatigue, illness, or other causes that it might unnecessarily expose the employee or others to injury. 8. Crowding or pushing when boarding or leaving any vehicle or other conveyance shall be prohibited. 9. Workers shall not handle or tamper with any electrical equipment, machinery, or air or water lines in a manner not within the scope of their duties, unless they have received instructions from their manager. 10. All injuries shall be reported promptly to the manager so that arrangements can be made for medical or first aid treatment. 11. When lifting heavy objects, the large muscles of the leg instead of the smaller muscles of the back shall be used. 12. Inappropriate footwear or shoes with thin or badly worn soles shall not be worn. Section 4: Safety Plan Subsection: 4.2 Accident and Incident Reporting Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 113 of 200 Signage West Coast will post the Cal/OSHA poster in the breakroom to inform employees of their rights and responsibilities. Section 4: Safety Plan Subsection: 4.3 Evacuation Routes Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 114 of 200 4.3 EVACUATION ROUTES Below are the evacuation routes for the property located at 10 E. Olive. First Floor Evacuation Route Path of Egress Section 4: Safety Plan Subsection: 4.3 Evacuation Routes Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 115 of 200 Second Floor Evacuation Route Path of Egress Section 4: Safety Plan Subsection: 4.3 Evacuation Routes Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 116 of 200 Evacuation Procedures In the event of an emergency incident, West Coast employees will call 911 for emergency dispatch. Adequate emergency lighting will be provided for indoor evacuation routes and will go into operation automatically when needed. The lighting system will be designed, and exact locations recorded, so that repairs can be made more rapidly in an emergency. Switches and controls will be properly located, waterproof, tamper resistant, and centrally located. The lighting system will be regularly inspected, and any failures will be repaired within 24 hours. The following protocol should be followed for contacting emergency services and responding to any emergency incident: 1. Warning and Alarms a. In the event of an emergency, an employee should either dial 911 or trigger a panic button. b. When a West Coast employee should notify emergency services: i. In the event of a medical emergency. ii. In the event of any fire incident, even if the fire is extinguished. iii. To report criminal or suspicious behavior. c. The information a West Coast employee should provide to the Emergency Dispatcher: i. Their first and last name ii. Whether they are in a safe location iii. What the nature of the emergency is iv. Where the emergency is located v. When the emergency happened vi. How the emergency happened 2. Prior to Exiting a. After the alarm has been sounded, immediately halt all work-related activities. If time permits, gather personal valuables, turn off electrical equipment, lock up sensitive items, leave lights on, close but do not lock doors. b. Evacuation Routes i. The Evacuation Route to exit the building are on the Life Safety Diagram ii. Follow the emergency exit, dual powered illumination exit signs with “Bug-Eye” will illuminate within the building to map the exit route. 3. Assembly Area a. After exiting the building, employees, security agents, and authorized visitors will follow the evacuation route to the pre-arranged Assembly Area located in the parking lot. b. The safety coordinator is responsible for taking roll call and reporting injuries to the Owner. If an employee or other person is in immediate danger, report Section 4: Safety Plan Subsection: 4.3 Evacuation Routes Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 117 of 200 the location of the individual directly to the nearest emergency responder. Employees shall not leave the Assembly Area until they are directed to do so by the safety coordinator. 4. Incident Debriefing a. After the incident has concluded and it has been determined all employees, stakeholders, customers, and individuals on the property of 10 E. Olive are safe, all West Coast employees on the property at the time of the emergency incident must meet and complete an After Action Report Form, to be submitted and analyzed to the West Coast Safety Coordinator. Drills Emergency Drills will be performed twice yearly. A designated person will time the evacuation and email each department head to see how they feel the drill went. Safety Coordinator Responsibilities The safety coordinator is responsible for the planning, evaluation, and execution of the Emergency Action Plan and will perform the following duties: 1. Review and update the Emergency Action Plan annually or as needed. 2. Conduct annual facility evacuation drills. Know the location of all fire extinguishers; pull alarms, and first aid kits. Ensure evacuation routes are posted and walkways remain clear at all times. 3. When an emergency alarm has been sounded, systematically check all areas to assure everyone has been evacuated. 4. If needed, post assistants along the evacuation route to guide people to the Assembly Area. 5. Assist mobility impaired persons to evacuate safely. 6. Keep people calm and informed. 7. Report to the CEO and COO, Security Manager, or the on-scene Incident Commander. 8. If ordered by on-scene Incident Commander, move all people to the Assembly Area and inform people when it is safe to re-enter buildings. After a major earthquake, a person may not re-enter buildings until cleared by a qualified building inspector. 9. After the emergency incident has concluded, the Safety Coordinator will distribute and collect After Action Report Forms completed by employees and determine potential improvements for the Emergency Action and Fire Prevention Plan. Section 4: Safety Plan Subsection: 4.3 Evacuation Routes Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 118 of 200 Evacuation Drill Form This document must be completed at the completion of the “Emergency Evacuation Drill” and shall be kept on file and made available to the Fresno County Fire Department upon request. WEST COAST 10 E. Olive, Fresno, CA, 93728 EMERGENCY EVACUATION DRILL FORM Drill conducted by: First Name _____________ Last Name _____________________ Contact Information: Phone: ___________________ Email: ____________________ Date and time: Month __________ Day _________ Year _________ Time _________ Notification method: Verbal _________ Phone ___________ Other ________________ Number of Employees participating # ____ Number of occupants evacuated # ____ Special conditions simulated (Describe) ______________________________________________________________________ ______________________________________________________________________ ______________________________ Problems encountered (if any) ______________________________________________________________________ ______________________________________________________________________ ______________________________ Weather conditions when occupants were evacuated ______________________________________________________________________ ______________________________________________________________________ ______________________________ Time required to accomplish complete evacuation. Hours _______ Minutes _______ Supervisor _____________________Supervisor’s Signature _____________________ (Print Name) Section 4: Safety Plan Subsection: 4.3 Evacuation Routes Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 119 of 200 Earthquake Emergency Protocol In the event of an earthquake, West Coast employees are instructed to: 1. If you are indoors: a. Remain indoors and obtain shelter under a table or door frame that has a strong foundation. b. Stay away from windows, ceiling fixtures, items that may become unstable. a. If it is safe to do so, evacuate the building and relocate to the pre-arranged Assembly Area in the parking lot. 2. If you are outdoors: a. Stay away from buildings, electrical infrastructure or equipment, and flammable infrastructure or equipment. b. Relocate to the pre-arranged Assembly Area located in the parking lot. Robbery Emergency Protocol In the event of an armed intruder attempting to rob the West Coast retail store, West Coast employees (not including contracted security agents) are instructed to do the following during the incident: 1. Assume any firearms the offender possesses are loaded. 2. Comply with instructions given by the offender, and answer all questions asked. 3. Do not attempt to disarm the offender. 4. Make mental notes on the appearance, clothing, and any items the offender touches when in the West Coast facility. 5. If you determine it is safe and viable to do so, initiate the panic alarm. Immediately after the incident, West Coast employees are instructed to do the following: 1. Halt all business operations and ensure limited-access areas are secure. 2. Notify the Fresno Police Department. 3. Notify the West Coast Safety Coordinator, Security Manager, and all senior staff. 4. Attend to the needs of any: staff, employees, and visitors that were affected by the incident. Emergency Contact Information • Emergency - 911 • Fresno County Sheriff - (559) 600-3111 • Fresno Police Department - (559) 621-7000 • California Highway Patrol - (800) 835-5247 Section 4: Safety Plan Subsection: 4.4 Location of Fire Extinguishers and Other Fire Suppression Equipment Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 122 of 200 Second Floor Fire Extinguishers Fire Extinguishers Section 4: Safety Plan Subsection: 4.5 Fire and Medical Emergency Training and Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 123 of 200 4.5 FIRE AND MEDICAL EMERGENCY TRAINING AND PROCEDURES Fire Protocol In the event of a fire, visible smoke, or the smell of smoke, employees must leave the area of the fire immediately! When customers are in the facility, the employees will assist them to the exits and out of the building. They will assist those in danger if it is safe to do so and help direct them out of the building and to a safe location. This should only be attempted if it does not endanger other lives. Immediately report any size fire to the fire department. Emergency Contact Information 1. Emergency - 911 2. Fresno County Sheriff - (559) 600-3111 3. Fresno Police Department - (559) 621-7000 4. California Highway Patrol - (800) 835-5247 Fire Prevention: Housekeeping Procedures • Fire doors shall be kept closed at all times unless provided with alarm actuated, self-closing hardware. • Maintain a minimum of three feet clearance around/ in front of all electrical panels. • Extension cords shall not be used in place of fixed wiring and shall only be used for temporary purposes. • Multi-plug adapters shall not be used unless provided as part of a listed and fused power strip. They must be plugged directly into an approved receptacle. • Electrical cords shall not be placed under carpets or through doorways. • Any fire protection equipment including fire extinguishers, shall not be blocked. • All combustible storage shall be stored in a manner to prevent the spread of fire. • All combustible waste shall be stored in approved waste containers. • All work areas will be kept free of excess accumulations of waste. • Smoking will only be allowed in designated areas. Whenever smoking materials are discarded, they should be placed in appropriate, designated containers. Fire Prevention: Aisles and Exits All aisles and exits shall conform to minimum standards as outlined by fire and building codes applicable to the facility. The Safety Coordinator will ensure that all workers assist in the maintenance of aisles and exits in their respective workplaces. It is the responsibility of the Safety Coordinator to ensure that aisles and exits remain free of obstructions at all times. • Storage is not permitted in emergency exit paths even on a temporary basis. • Any operation that blocks or makes an emergency exit inoperable must receive the approval of the Safety Coordinator or his designee. Special arrangements shall be made to ensure adequate exiting during the temporary operation. Section 4: Safety Plan Subsection: 4.5 Fire and Medical Emergency Training and Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 124 of 200 • Exit signs shall be posted above all emergency exits. Signs that are designed to be illuminated shall be maintained in proper working order at all times. • Cords and cables shall not lay across aisles where they might present a tripping hazard. • Aisles shall be maintained at a minimum of 36 inches wide. • Spills of any liquids in aisles should be cleaned up as soon as possible. • Door hardware, including locks, bolts, chains, etc., shall not be added to any exit door without the approval of the Life Safety Coordinator. • Exit doors and hardware shall be inspected as part of the regular Safety Inspection. Medical Emergency Protocol In the event of a serious medical emergency, the first step is to report the emergency by calling 911 or (559) 621-7000 from a cell phone. While waiting for help to arrive, provide appropriate First Aid according to your level of training. Any West Coast personnel who are currently trained in CPR and/or first aid, including the use of an AED, should give aid according to their level of training. It is important that employees do not go beyond his/her level of training to prevent doing further harm to the injured individual. Notify the Safety Coordinator immediately in the event of any injury or on-the-job illness. Emergency Contact Information • Emergency - 911 • Fresno County Sheriff - (559) 600-3111 • Fresno Police Department - (559) 621-7000 • California Highway Patrol - (800) 835-5247 Employee Hygiene West Coast maintains the below employee hygiene policies. 1. Ensure that all employees report to work wearing clean garments. 2. Ensure that all employees maintain good personal hygiene (including but not limited to, keeping fingernails manicured, long hair kept back away from the face, etc.) 3. Ensure that all employees wear gloves in good repair when appropriate to the task assigned. 4. When an employee notifies the manager that they may have a sickness or injury that could potentially result in the contamination of products or infection of surfaces and colleagues, determine whether the employee is eligible to remain working at the facility or should be sent home. If an employee is sent home, the Manager may request that the employee obtain certification from his or her physician that he or she is well and free of any open wounds before returning to work, as appropriate. Section 4: Safety Plan Subsection: 4.5 Fire and Medical Emergency Training and Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 125 of 200 5. Ensure all employee personal items are kept in designated common area break rooms. This includes employees’ personal effects, such as extra clothing, jackets, purses or wallets, food, and drinks. Breaks and lunches will occur in designated office/kitchen area separate from manufacturing areas. Infectious Disease Control – Communicable Diseases West Coast prohibits any individual working on a licensed premises who has or appears to have a communicable disease, open or draining skin lesion infected with Staphylococcus Aureus or Streptococcus Pyogenes , or any illness accompanied by diarrhea or vomiting for whom there is a reasonable possibility of contact with marijuana items from having contact with marijuana item until the condition is corrected. Communicable Diseases includes but is not limited to diphtheria, measles, Salmonella enterica serotype Typhi infections, shigellosis, Shiga-toxigenic Escherichia coli infection (STEC), Hepatitis A, COVID-19, and tuberculosis. Infectious Disease Control – Sick Policies West Coast will develop, implement, and communicate workplace flexibilities and protections to ensure employees prioritize their health and the health of their families during this time. Some examples include: 1. Actively encourage sick employees to stay home. 2. Ensure that sick leave policies are flexible and consistent with public health guidance and that employees are aware of these policies. 3. Not require a healthcare provider’s note for employees who are sick with acute respiratory illness to validate their illness or to return to work, as healthcare provider offices and medical facilities may be extremely busy and not able to provide such documentation in a timely way. 4. Maintain flexible policies that permit employees to stay home to care for a sick family member. 5. Recognize that workers with ill family members may need to stay home to care for them. 6. Be aware of workers’ concerns about pay, leave, safety, health, and other issues that may arise during infectious disease outbreaks. 7. Provide adequate, usable, and appropriate training, education, and informational material about business-essential job functions and worker health and safety, including proper hygiene practices and the use of any workplace controls (including PPE). Informed workers who feel safe at work are less likely to be unnecessarily absent. 8. Work with insurance companies (e.g., those providing employee health benefits) and state and local health agencies to provide information to workers and customers about medical care in the event of a COVID-19 outbreak. Section 4: Safety Plan Subsection: 4.5 Fire and Medical Emergency Training and Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 126 of 200 COVID-19 West Coast will work to monitor employee health to ensure disease control and prevent further spread of illness to other employees and staff as well as minimize chances of product contamination. In light of the current global pandemic of the coronavirus, West Coast will follow the COVID-19 General Checklist for Retail Employers presented by the Cal/OSHA and Statewide Industry Guidance on COVID-19 regarding employee illness protocols during the pandemic.3 Until safely advised by the CDC and California Department of Health, West Coast with face coverings and will be required the proper use of a face covering at all times while in the building. Additional efforts will be made to adhere to social distancing recommendations while performing work duties whenever possible. Employees reporting to work will undergo brief health screening including a temperature reading and a brief questionnaire based on the CDC guidelines and recommendations. All health screening information will be documented for future reference. An employee who either exhibit symptoms of illness during the health screening or reports to West Coast that they are experiencing symptoms of illness such as fever, headache, sore throat, cough, fatigue, nausea/vomiting, and diarrhea will be immediately relieved of duties. Employees who have exhibited symptoms are not to return to the facility until: 1. They have a verified NEGATIVE COVID-19 test, OR 2. 10-days have elapsed since the onset of symptoms or they are asymptomatic for 24 hours, without treatment, whichever is LONGER West Coast will continue to refer to the CDC and California Department of Health for additional recommendations on handling workplace illness and safety protocols. During the pandemic, West Coast will follow the recommendations of OSHA regarding the policies and practices surrounding scheduling and absenteeism. West Coast understands that, especially during the time of a global pandemic, employees could be absent from work for a number of reasons such as: 1. They are sick. 2. They are caregivers for sick family members. 3. They are caregivers for children of schools or day care centers that are currently closed. 4. They have at-risk people at home, such as immunocompromised family members causing them to be afraid to come to work because of fear of possible exposure. 3 https://www.dir.ca.gov/dosh/coronavirus/Guidance-by-Industry.html Section 4: Safety Plan Subsection: 4.5 Fire and Medical Emergency Training and Procedures Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 127 of 200 Excerpt of COVID-19 General Checklist for Retail Employers Section 6: Location Subsection: 6.1 Description of Location Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 169 of 200 6.1 DESCRIPTION OF LOCATION Location Description West Coast’s proposed retail facility is zoned CMS, which is one of the allowable zone districts for cannabis retail businesses. Development standards of the CMS zone district are available in Sections 15-1203, 15-1204, and 15-1205 of the FMC. The facility also meets the zone district requirement, per Section 15-2739.B.1.a of the FMC, for a cannabis retail business. The proposed location is 10 E. Olive, Fresno, CA 93728. On November 23rd, 2020, Kenneth Churchill received the required Zoning Inquiry Letter P20-04449 confirming that the location meets the zoning requirements. Location Benefits • 10 E. Olive offers ample customer parking with 6 regular spaces and 1 ADA space. • The location scores a 68 out of 100 for the “Somewhat Walkable” – so some errands cannot be accomplished on foot. • The location scores a 75 out of 100 for “Very Bikeable” – suggesting it is extremely accessible for biking. • Located in the historic Fresno Tower District which is rich with restaurants, nightclubs, performing art venues, theaters, galleries, bakeries, delis, and specialty retail – 10 E. Olive would be a perfect addition to the character of Fresno’s dining, arts, and entertainment district. • Nearby parks include Roeding Park, Smith Playground and Ratcliffe Stadium. • There are 2 bus stop .3 miles the facility with 3 different service routes providing for accessibility for those using Fresno’s Area Express (Routes #22, 35, and 26). • The facility is a quick 1-minute drive from Fresno Yosemite International Airport. • 10 E. Olive is less than 1.4 miles from CA State Highway 99, exit 135A and 1.4 miles from the Sequoia-Kings Canyon Freeway, exit 57B. Section 6: Location Subsection: 6.1 Description of Location Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 172 of 200 Signage Not only with the Applicant obtain a permit for all signage associated to the facility, but all of the Applicant’s facility advertisement and signage will adhere to the following guidelines and regulations pursuant to FMC 9-3309(h): • No signs placed on the premises will obstruct any entrance or exit to the building or any window. • Each entrance will be visibly posted with a clear and legible notice indicating that smoking, ingesting, or otherwise consuming cannabis or cannabis products on the premises or in the areas adjacent to the business is prohibited. • Business identification signage will be limited to that needed for identification only and will not contain any logos or information that identifies, advertises, or lists the services or the products offered. • Advertising will not be visible from the exterior of the establishment. • The Applicant will not advertise by having a person holding a sign and advertising the business to passersby, whether such person is on the premises or elsewhere including, but not limited to, the public right-of-way. • Signage will not be directly illuminated, internally or externally. • No banners, flags, billboards, or other prohibited signs may be used at any time. • The Applicant will not utilize a billboard (fixed or mobile), bus shelter, placard, aircraft, or other similar forms of advertising, anywhere in the state. Exterior Signs To ensure that all customers and visitors are aware of West Coast’s policies and state cannabis laws, exterior security related signs will be adhered to the outside of the premises and visible to all patrons. The following signs will be posted on the exterior of the facility: 1. Two 24”x14” signs stating “NO TRESPASSING ALLOWED: These premises are for customers only. Please be respectful of surrounding businesses and promptly leave the premises and surrounding property once your business inside is concluded.” 2. One 24”x14” sign stating “Loitering on the premises is prohibited” a. The purpose of this sign is to discourage individuals from loitering on the property of 10 E. Olive. 3. In accordance with FMC 9-3309(h), one 24”x14” sign stating “NOTICE: Marijuana consumption on the premises is prohibited” 4. One 14”x10” sign stating “Persons under twenty-one years of age are not permitted on these premises, pursuant to 16 CCR § 5031” a. The purpose of this sign is to ensure compliance with 16 CCR § 5031. 5. One 14”x10” sign stating “NOTICE: This area is under 24-hour video surveillance” Section 7: Community Benefits and Investment Plan Subsection: 7.1 West Coast’s Social Responsibility Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 182 of 200 7.1 WEST COAST’S SOCIAL RESPONSIBILITY PLAN West Coast strives to become deeply entrenched in the local community, to illustrate a best-in-class cannabis brand and to ensure West Coast is a platform synonymous with enhancing our consumer’s quality of life. West Coast efforts are focused on creating desirable job opportunities, educating our local workforce to deliver corporate values, and creating mutually beneficial partnerships with community leaders to address area needs above and beyond the cannabis market. Social responsibility is fundamental to West Coast’s overall mission and the building block supporting company efforts to bring awareness and prosperity to this emerging industry. Community Outreach West Coasts Comprehensive Community Outreach Plan includes the following: • Educational blog and social media campaigns. • Cannabis-related tradeshows and conferences. • Local / regional community events and fundraisers. • Volunteering efforts / charitable donations. • Educationally focused supply and food drives. Social Responsibility West Coast’s comprehensive Social Responsibility Plan includes the following: • Supporting environmentally conscious, certified cultivation and manufacturing methods. • Job growth within our communities and safe, entrepreneurial work environment. • Tax revenue for local municipalities, benefiting the local community. • Affordable product pricing for subsidized medical patients and veterans. • Offering Health and Wellness Programs for Seniors. • Implementing programs to reduce homelessness. • Dedicated volunteer hours to assist the Fresno Community. West Coast’s Health and Wellness Program for Seniors Residents age 55+ are a growing group of individuals who are turning to cannabis and CBD as a healthier alternative to opioids and other costly prescriptions to manage pain, certain illnesses, appetite encouragement, assistance with sleep and other issues. This is also the group of individuals who are asking for more education on the use of cannabis for medical purposes. West Coast is dedicated to providing creative and ongoing education programs for our elderly population. Some of these education opportunities take place on site in West Coast’s private consultation area where a customer can ask detailed questions and get answers from an experienced staff person. Some of this education will also take place at West Coast’s facility with technologically advanced, easy- to-use kiosks, where an individual can get detailed information on a product and its use. Other programs can take place at scheduled times at senior living facilities where West Coast’s educated staff can talk to small groups of residents about cannabis, CBD and answer any and all questions they may have. Section 7: Community Benefits and Investment Plan Subsection: 7.1 West Coast’s Social Responsibility Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 183 of 200 If chosen as a cannabis retailer in the Fresno community, West Coast will reach out to senior organizations, the Terraces at San Joaquin Gardens and Arbor Faire Senior Apartments and other senior living locations listed below to investigate opportunities to educate our older population: • Oakmont of Fresno – 5605 N Gates Ave, Fresno, CA 93722 • Arbor Faire Senior Apartments – 5175 N Feland Ave, Fresno, CA 93711 • Fairwinds - Woodward Park – 9525 N Fort Washington Rd, Fresno, CA 93730 • Vintage Gardens Assisted Living Community – 540 S Peach Ave, Fresno, CA 93727 • Atria Fresno – 1715 E Alluvial Ave, Fresno, CA 93720 • The Windham – 1100 E Spruce Ave, Fresno, CA 93720 • Fig Garden – 6035 N Marks Ave, Fresno, CA Additionally, West Coast will offer senior discounts and provide regularly scheduled complementary bus service for visits to shop at the retail store. West Coast’s Commitment to Reducing Homelessness The Fresno community has several organizations dedicated to assisting the homeless. West Coast is committed to assisting the community with addressing the increase in homelessness throughout the City. The Fresno community has several organizations dedicated to assisting the homeless. West Coast has identified the Eco Village Project of Fresno, and its Dakota EcoGarden, as such an amazing idea and program, we are eager to get involved! The Eco Village Project of Fresno provides a holistic, individual housing alternative for the homeless. It’s a supportive pathway, in an eco-friendly environment, to a meaningful and self-sufficient life. There are several areas where West Coast would like to be helpful: • Funding for local homeless shelters, especially in the colder winter months; • Assisting homeless individuals with community reentry, job searches, and temporary housing; • Giving extra support to youth affected by homelessness. Specifically, West Coast has aligned with the Dakota EcoGarden because of their real- time efforts to empower the homeless and disenfranchised community through temporary housing “EcoGardens.” These, sustainability minded temporary housing units located in West Fresno provide immediate relief for those who need it most. West Coast knows that through collaboration with a successful pre-establish group such as Dakota EcoGarden, their resources will be more effectively utilized because of their innovation and success. West Coast looks forward to a thriving relationship with Dakota EcoGarden and together bringing sustainable housing for the needy. Section 7: Community Benefits and Investment Plan Subsection: 7.1 West Coast’s Social Responsibility Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 186 of 200 A Word About COVID West Coast desires to become an integral participant in the Fresno community, but not at the expense of the health and safety of its leaders, owners and employees – and not at the expense of its future customers and valuable members of the Fresno community. Until the community becomes COVID-free or an effective vaccine is produced and distributed, West Coast recommends that all community outreach activities be temporarily completed virtually, or in person via use of effective masks, sanitizing conditions and social distancing. We are looking forward to a time the community can gather together safely and without the risk of contracting the disease! Section 7: Community Benefits and Investment Plan Subsection: 7.1 West Coast’s Social Responsibility Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 187 of 200 7.1.1 Funding for Expungement Clinics and Outreach Services West Coast will offer funding for Expungement Clinics and provide tutorials on the company website. Criminal records, especially for small cannabis crimes are often barriers to entry for individuals who were victims of the War on Drugs. West Coast recognizes that people of color were often disproportionately impacted by these crimes and wants to contribute to the process of repairing this wrongdoing. Fresno County’s Public Defender has done an incredible job of pooling together the information on how to clean an individual’s record. The company expects that the information is not well known. Therefore, West Coast plans to embark on a community outreach campaign that pools together informational resources for individuals to seek out expungement. Existing Resources: https://www.co.fresno.ca.us/departments/public-defender/how-to- clean-up-your-record How to Clean Up Your Record If you want to clean up your record, a good place to start is finding out what is on your "RAP sheet" also known as your criminal case history. Below are some ways to obtain your RAP sheet: • Fresno Superior Court's Odyssey portal. • Fresno Superior Court's Archives Department • Visit the Fresno Police Department Records and Information Service Bureau at 2323 Mariposa Street, Lobby. M-F 7:30am-2:30pm. Please bring a picture ID, money order for $ or valid credit card. For more information call (559) 621-2534 or see Records & Reports. • Obtain a fingerprint background check by submitting a DOJ Request for Live Scan Service o DOJ Live Scan Instructions o Live Scan Fee Waiver o Fee Waiver Instructions Clearing Your Record If you have completed your sentence and have no open and active cases, you may be ready to clear your record under one of the various forms of post-conviction relief. • Expungement • Felony Reduction • DEJ for Immigrants • Proposition 47 • Proposition 64 • Certificate of Rehabilitation Section 7: Community Benefits and Investment Plan Subsection: 7.1 West Coast’s Social Responsibility Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 188 of 200 Expungement A successful Expungement will withdraw a "guilty" or "no contest" plea and dismiss the case. Defendants convicted of a misdemeanor, or felons sentenced to probation, local county time or AB109 may be eligible to file an Expungement. Defendants may file this petition once they have paid all fines and fees associated with the case, are no longer on probation, and have no open or active cases. Relief can be mandatory or discretionary depending on the circumstances. Benefits of a Dismissal • The offense is no longer considered a conviction • If all your convictions are dismissed, you can mark "no convictions" on applications • All employers cannot legally consider "non-convictions" as basis for employment or advancement • May help with state licensing (Nursing, LVN, and Teaching Credential) • May help with housing or voucher programs • May help with immigration consequences • May help with eligibility for financial aid Limitations of a Dismissal: California law does not permit a true clean slate, thus: • It can still be used for future prosecutions • May still limit professional and occupational licensing • It will always appear on your "rap sheet" or "background check" • The dismissal does not permit you to own a gun • It does not clear your DMV record For more information about this relief and how to petition the court see our Expungement Self-Help Packet. Reduce Felony to Misdemeanor (Penal Code 17) Certain offenses in California are punishable either as a felony or a misdemeanor. Those offenses are called "wobblers." If you were convicted of a wobbler as a felony, the judge may be permitted to later reduce the offense to a misdemeanor so long as your sentence did not include a prison term. The easiest way to reduce a felony wobbler to a misdemeanor is to request it with your Expungement. Alternatively, you can file a motion to reduce any wobblers using the forms and instructions provided by the San Diego County Law Library. Reductions via Proposition 47 or Proposition 64 Proposition 47 made certain non-violent felonies into misdemeanors. With Proposition 64, people convicted of a marijuana related offenses may be eligible for a reduction or in some circumstances a dismissal. Section 7: Community Benefits and Investment Plan Subsection: 7.1 West Coast’s Social Responsibility Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 189 of 200 Deferred Entry of Judgement for Immigrants Under Penal Code section 1203.43, if you are a non-citizen and have completed a Deferred Entry of Judgment (DEJ) program, you may be eligible to eliminate a drug conviction for Immigration purposes. To be eligible for the dismissal: • You must have participated in DEJ; and • Had the case dismissed based upon your successful completion of the program. For more information on Immigration services and resources see the Helpful Links. For more information on how to file for this relief see the Expungement page. Proposition 47 Proposition 47 changed many nonviolent felony offenses to misdemeanors, including most convictions for: • Shoplifting under $950 • Forgery under $950 • Writing bad checks under $950 • Petty theft under $950 • Grand theft under $950 (Robbery includes the use of force or fear and does not qualify) • Receiving stolen property valued under $950 • Simple drug possession (Possession for sale or transportation does not qualify) • Auto theft of a vehicle valued under $950 at the time of theft • Receipt of a stolen vehicle valued under $950 at the time of receipt Individuals with prior convictions for certain serious offenses, including many sex offenses and murder, are not eligible under Proposition 47. Deadline to file for Proposition 47: November 4, 2022 To apply for Proposition 47 assistance: • Apply online through Clear My Record; or • Download a Proposition 47 Intake Form and return to our office. To apply for Proposition 47 directly: • See Fresno Superior Court's Proposition 47 Information page. For assistance with a Proposition 47 conviction outside of Fresno County • Apply online through Clear My Record • See Californians for Safety and Justice, which has Proposition 47 paperwork for most counties • Additional information available at My Prop 47. Section 7: Community Benefits and Investment Plan Subsection: 7.1 West Coast’s Social Responsibility Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 190 of 200 Proposition 64 Proposition 64 legalized recreational marijuana for persons 21 years or older. The following offenses are now misdemeanors, infractions, and/or dismissals: • Adults in possession of marijuana or hash (H&S 11357) • Adults with sales, giving away, or transportation of marijuana (H&S 11359, 11360) • Adults cultivating marijuana plants (H&S 11358) Minors with any marijuana related offenses are now infractions. Marijuana convictions for persons with prior super strikes or sex offender registration may not be eligible for this relief. The above list is not all-inclusive, and you are encouraged to contact an attorney for more information. To apply for Proposition 64 assistance: • Apply online through Clear My Record • Download and complete the Proposition 64 Intake Form Certificate of Rehabilitation A Certificate of Rehabilitation is a petition requesting that the court declare that a person convicted of a felony which carried a prison sentence is now rehabilitated. A granted Certificate of Rehabilitation is automatically forwarded to the Governor of California as an Application for Pardon. A granted Certificate does not guarantee that a Pardon will be granted. Eligibility requirements: 1. At least 7 years (10 years in some cases) must have passed since discharge from parole or completion of sentence, whichever is later; and 2. After completion of the sentence or discharge from parole, you must have lived an honest and upright life, and fully complied with all laws; and 3. You must have continuously lived in California for the last 5 years; and 4. Either have been sent to prison or received a Penal Code section 1203.4 dismissal. Misdemeanor offenses are ineligible unless the offense required sex registration. What the certificate DOES: 1. Relieve some sex offenders of duty to register. 2. Enhance potential for obtaining state licensing. 3. Serve as documentation of rehabilitation to present to an employer. 4. Automatic application for Governor's Pardon. What the certificate DOES NOT DO: 1. Dismiss, erase, or seal the conviction 2. Prevent the conviction from being used as a prior conviction. Section 7: Community Benefits and Investment Plan Subsection: 7.1 West Coast’s Social Responsibility Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 191 of 200 3. Allow the person to answer on an employment application that he/she has no conviction record. 4. Restore the right to vote because this right automatically restores when your parole or probation has been completed. 5. Restore the right to own or possess a firearm. For information about this relief and how to apply, see our Certificate of Rehabilitation Self-Help Packet. Section 7: Community Benefits and Investment Plan Subsection: 7.1 West Coast’s Social Responsibility Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 192 of 200 7.1.2 Environmentally Sustainable Business Model West Coast founders believe that science is real and that collectively, as a community, action must be taken now to slow down Climate Change and hopefully reverse the effects to provide for future generations. As responsible business owners, it is up to the company to act as a leader to implement green business practices at the onset of company operations. Implementing green business practices early creates a company culture that cares for the environment and hopefully inspires company employees, peers, and community members to employ similar green practices. West Coast will: • Purchase of hybrid vehicles for cannabis delivery operations. • Procure and use recycled materials for construction. • Join San Joaquin River Parkway and Conservation Trust to stay current with Fresno specific environmental trends. • Review and implement strategies from the City of Fresno’s Greenhouse Gas Reduction Plan to ensure West Coast is aligned with the City of Fresno.4 • Get certified by the California Green Business Network. • Give preference to vendors who are Clean Green Certified. 4 https://www.fresno.gov/darm/wp-content/uploads/sites/10/2016/11/F-2-Greenhouse-Gas-Reduction- Plan.pdf Section 7: Community Benefits and Investment Plan Subsection: 7.1 West Coast’s Social Responsibility Plan Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 193 of 200 Clean Green Certified As part of West Coast’s environment strategy, the company gives preference to vendors that are Clean Green Certified Clean Green Certified is a program based on existing national and international agricultural standards, to certify cannabis that is cultivated using sustainable, natural and organic practices. Considering that the Cannabis Industry is still in its infancy, there are not many vendors with this certification. However, it is the hope of Indo Cali managers that more vendors work toward this certification. Should industry dynamics change, and a different certification becomes more popular, Indo Cali will give preference to the new certification. Using such certifications to screen vendors allows managers to count on the due diligence of the vendor. 7.1.3 Utilization of Blighted Areas for Business East Olive Equity Partners fully believes that Blighted Areas should be used for new investments. However, in this instance, the company has identified a property that is not in what would be considered a “Blighted Area”. This is not by design – rather the founders identified a location that will create an ideal commercial cannabis facility. It is our intent to contribute to other blighted areas in the community by participating in community clean- up events. Section 7: Community Benefits and Investment Plan Subsection: 7.2 Public Health Outreach and Educational Program Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 194 of 200 7.2 PUBLIC HEALTH OUTREACH AND EDUCATIONAL PROGRAM In accordance with FMC 9-3309(m)(3) and in support of Fresno County’s Alcohol and Other Drug Strategic Prevention Plan, West Coast has developed public outreach and educational program for youth organizations and educational institutions that outlines the risks of youth use of cannabis, and that identifies resources available to youth related to drugs and drug addiction. Care Fresno Considering that West Coast is a cannabis retailer and public education is not a core competency, the company will provide financial contributions to existing substance abuse prevention programs. Fresno County currently works with the California Health Collaborative PATH Project. Considering that this provider is already endorsed by the county, West Coast hopes to further fuel their missions with an influx of cash in the form of donations. Care Fresno was established in 1995, in partnership with the Fresno Police Department, to develop an effective and replicable program that meets the needs of struggling youth in high-crime neighborhoods. Over the past 25-years Care Fresno has served more than 70 communities, more than a dozen indigenous leaders were developed and 48 local partnerships deepened. At its core, Care Fresno creates community learning centers as Care sites, providing after-school programming, educational advancement, Carefree Summer programing and summer Care Camp experience. Hope and healing are cultivated through positive, consistent adult relationships. West Coast has donated to the Care Fresno program to "Adopt A Student" and "Send 10 Kids to Care Camp." Section 7: Community Benefits and Investment Plan Subsection: 7.2 Public Health Outreach and Educational Program Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 196 of 200 PATH Project The Performing Above the High (PATH) Project is a program of the California Health Collaborative, a non- profit organization committed to enhancing the quality of life and health of Californians. PATH was created in 2011 through funding from the Fresno County Department of Behavioral Health as a comprehensive approach to reduce marijuana use among youth and young adults between the ages of 10 and 25 in Fresno County. Through a series of interactive and evidence-based campaigns, the PATH Project intends to create community norm change regarding the use of marijuana. The PATH Project intends to create community norm change regarding the use of marijuana by: • Increasing youth, young adult, and community knowledge regarding marijuana use • Preparing parents to be proactive and vigilant about the use of marijuana • Recruiting the participation of law enforcement in marijuana prevention efforts • Providing opportunities for youth to take lead in countering the glamorization of marijuana • Providing youth and young adults with the skills necessary to refuse marijuana use Website: http://healthcollaborative.org/performing-above-the-high Lock It Up Project This community-based program is designed to decrease youth’s lifetime use of prescription and over the counter drug use in Fresno County by teens and adults aged 10-25 years old. The Lock It Up Project partners with school districts, pharmacies, medical and behavioral health professionals, parents, and youth to provide information, town hall meetings, outreach events, and media messages to address this issue. Website: http://healthcollaborative.org/lock-it-up-project Risks of Marijuana West Coast will make available the Substance Abuse and Mental Health Services publication regarding the risks of marijuana. 5 5 https://www.samhsa.gov/marijuana Section 7: Community Benefits and Investment Plan Subsection: 7.2 Public Health Outreach and Educational Program Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 198 of 200 Additional Resources West Coast will also publish a resource section on the company website to point adults to resources available to manage, mitigate, and educate • Fresno County Access Line: 1-800-654-3937 • National Institute on Drug Abuse (NIDA) • https://www.drugabuse.gov/drug-topics/marijuana • Substance Abuse and Mental Health Services Administration (SAMHSA) • https://www.samhsa.gov/marijuana • Fresno Police Department Marijuana Hotline: (559) 621-WEED (9333) • Fresno Sheriff’s Department Narcotics Hotline at 1-800-660-1086 or Email: drugtip@fresnosheriff.org • National Helpline: 1-800-662-HELP (4357) Section 7: Community Benefits and Investment Plan Subsection: 7.3 Contributions to Fresno Community Reinvestment Fund Applicant: East Olive Equity Partners, Inc. dba: West Coast Cannabis Club Application Type: Retail Storefront Proposed Location: 10 E. Olive, Fresno, CA 93728 Page 199 of 200 7.3 CONTRIBUTIONS TO FRESNO COMMUNITY REINVESTMENT FUND West Coast takes care of the community that takes care of it. West Coast plans to offer its customers a superior experience as well as competitive products and pricing. In addition, West Coast will offer the community a contribution for local nonprofits and humanitarian pursuits needing funding in Fresno. West Coast has created a Community Benefits Plan. To fund this plan, West Coast will reserve 2% gross receipts for community initiatives. This equates to in the first year. 25% of these funds will be given to the Fresno Community Reinvestment Fund. The balance, 75%, will be reserved for community initiatives sponsored by West Coast. Below is a chart of the company’s planned disbursement over a 3-year period.