HomeMy WebLinkAboutC-20-124 C2 Delivery, Inc. RedactedApplicant (Entity) Information
Application Type
Proposed Location
Commercial Cannabis Business
Permit Application
C-20-124
Submitted On: Dec 04, 2020
Applicant
Lawrence Webb
Applicant (Entity) Name:
C3 Delivery, Inc.
DBA:
C3 Organics
Physical Address:
2848 N. Wishon Ave.
City:
Fresno
State:
CA
Zip Code:
93704
Primary Contact Same as Above?
Yes
Primary Contact Name:
Lawrence Webb
Primary Contact Title:
President
Primary Contact Phone:
Primary Contact Email:HAS ANY INDIVIDUAL IN THIS APPLICATION APPLIED FOR
ANY OTHER CANNABIS PERMIT IN THE CITY OF FRESNO?:
No
Select one or more of the following categories. For each
category, indicate whether you are applying for Adult-Use (“A”)
or/and Medicinal (“M”) or both
Both
Please make one selection for permit type. If making multiple
applications, please submit a new application for each permit
type and proposed location.
Permit Type
Retail (Storefront)
Business Formation Documentation:
Corporation
Property Owner Name:
Brad Hardie
Proposed Location Address:
2848 N. Wishon Ave.
City:
Fresno
State:
CA
Zip Code:
93704
Property Owner Phone:
559-433-7613
Property Owner Email:Assessor's Parcel Number (APN):
443 164 01
Proposed Location Square Footage:
Supporting Information
Application Certification
Owner Information
1000
List all fictitious business names the applicant is operating under including the address where each business is located:
C3 Delivery
300 Pendleton Way #316
Oakland, CA 94621
Has the Applicant or any of its owners been the subject of any
administrative action, including but not limited to suspension,
denial, or revocation of a cannabis business license at any time
during the past three (3) years?
No
Is the Applicant or any of its owners currently involved in an
application process in any other jurisdiction?
No
I hereby certify, under penalty of perjury, on behalf of myself
and all owners, managers and supervisors identified in this
application that the statements and information furnished in this
application and the attached exhibits present the data and
information required for this initial evaluation to the best of my
ability, and that the facts, statements, and information
presented are true and correct to the best of my knowledge and
belief. I understand that a misrepresentation of fact is cause for
rejection of this application, denial of the permit, or revocation
of a permit issued.
In addition, I understand that the filing of this application grants
the City of Fresno permission to reproduce submitted materials
for distribution to staff, Commission, Board and City Council
Members, and other Agencies to process the application.
Nothing in this consent, however, shall entitle any person to
make use of the intellectual property in plans, exhibits, and
photographs for any purpose unrelated to the City's
consideration of this application.
Furthermore, by submitting this application, I understand and
agree that any business resulting from an approval shall be
maintained and operated in accordance with requirements of
the City of Fresno Municipal Code and State law. Under penalty
of perjury, I hereby declare that the information contained in
within and submitted with the application is true, complete, and
accurate. Iunderstand that a misrepresentation of the facts is
cause for rejection of this application, denial of a permit or
revocation of an issued permit. A denial or revocation on these
grounds shall not be appealable (FMC 9-3319(d)).
Name and Digital Signature
true
Title
President
Please note: the issuance of a permit will be determined based
on the application you submit and any major changes to your
business or proposal (i.e. ownership, location, etc.) after your
application is submitted may result in a denial.
All applications submitted are considered public documents for
Public Records Act request purposes.
For details about the information required as part of the
application process, see the Application Procedures &
Guidelines, City of Fresno Municipal Code Article 33 and any
additional requirements to complete the application process. All
documents can be found online via this link.
For questions please contact the City Manager’s Office at
559.621.5555.
Owner Name:
Lawrence R. Webb, Jr.
Owner Title:
President
OFFICE OF THE CITY MANAGER
January 14, 2021
Mr. Lawrence Webb Jr.
E-Mail:
Dear Mr. Webb,
The City Manager’s office has received your message contesting the rejection of
your application.
Fresno Municipal Code (FMC) Section 9-3316(a) states, “The City Manager shall
adopt the procedures to issue the commercial cannabis business permits…” In
accordance with this provision, the City Manager’s Office posted the “Application
Procedures & Guidelines for A Commercial Cannabis Business Permit” on the City’s
website on October 19, 2020. Page four of this document, under the section called
“Phase I: Determination of Eligibility”, states that the application must be submitted no
later than December 4, 2020 at 4:00 p.m. Your application, # C-20-124 was submitted
December 4, 2020 at 9:30 p.m. The application procedures document further states,
“Late or incomplete applications at the time of application closing will be rejected.” Your
application was rejected for being late.
In addition to being late, you submitted e-comments to the City Council agenda
of 12/10/2020 regarding your application. FMC Section 9-3316(g) states, “At the time of
filing, no Applicant or Owner shall initiate, engage in, or continue any communication to
or with any elected official or Planning Commissioner, and no elected official or
Planning Commissioner shall initiate, engage in, or continue any communication to or
with any Applicant or Owner, concerning or touching upon any matter which is the
subject of this Article. The application shall be rejected if prohibited communications
take place.”
In accordance with the Article 33 of Chapter 9 of the FMC, your application did
not qualify for further consideration. FMC section 9-3317 provides that only commercial
cannabis business permit approvals may be appealed by the applicant, Mayor, or
Councilmember whose district the location is in. All application rejection decisions are
final and cannot be appealed.
Should the application process open again in the future, you would be eligible to
re-submit your application at that time.
OFFICE OF THE CITY MANAGER
Thank you for your application.
Jennifer Ruiz, MBA
Project Manager
Office of the Mayor and City Manager
Office of Cannabis Oversight
E-Mail: Jennifer.Ruiz@fresno.gov
CC:
Thomas Esqueda, City Manager
City of Fresno, City Attorney’s Office
C3 DELIVERY, INC.
C3 Delivery, Inc.
DBA
C3 Organics
Business Plan
Prepared by:
Lawrence Webb, Jr., President
10/20/2020
C3 DELIVERY, INC.
Executive Summary
Founders
C3 Delivery, Inc. was founded in 2015 under Cali Care Collective, Inc. and operated
under Prop. 215/SB 420 until legalization in 2017. One of the first in line to apply for a
state license and have had Retail-Delivery and Distribution licenses since 2018 out of
Alameda County. Myself and my wife Homa Webb started this company, we’ve moved
all over California to pursue our dream of having a lasting vertically integrated, family
owned cannabis business. We are steadfast in our mission and hope to pass along our
passion to our; employees, patients and communities we reach. We look forward to
moving to Fresno and becoming active members of the community.
Future of the Company
Since 2015 we’ve focused on patients/customers first when it comes to; product, service
and major decisions of the company. It has served us well, with over 2500 positive
reviews online, over 10k subscribed to our bi-weekly text/email list and growing number
of employees. We hope to continue the same service and standards at our new flagship
Dispensary/Delivery in Fresno, CA. We have what some consider the best, most secure
Dispensary/Delivery location in Fresno County and hope we get the opportunity to serve
the communities and people of Fresno.
C3 DELIVERY, INC.
Mission Statement
Helping to educate and create awareness of the medicinal benefits of cannabis for
humans & pets, while providing; safe, secure and clean access.
Principal Members
Lawrence Webb — President/Operations Manager
Homa Webb — Vice President/Human Resources
Katie Dodd — Compliance Manager/Regional Manager
Legal Structure
C3 Delivery, Inc. is a California C corporation
C3 DELIVERY, INC.
Industry
This newly regulated industry in California has only been around since 2018 but
Cannabis is no stranger to the U.S. or City of Fresno. To this day there are illegal
dispensaries and deliveries selling unregulated, sometimes harmful products operate.
This year however the City of Fresno adopted ordinances for legal, licensed cannabis
for every part of the supply chain. Thus, opening a new industry and market in County
of Fresno which C3 hopes to be a part of and an example of how a CCB should
operate.
Compliance
Our members have extensive experience in cannabis compliance in the local and state
level. We will additionally hire the best experts in their field to perform our security and
safety reviews. Our first priority above all is staff, visitor, patient and customer safety
above all else.
Target Market
The target audience for us in Fresno is wide and has many different faces. Our age
range varies from 18-80. With that being said ages 30-60 male/female have more
discretionary income and spend on average 1.5 times their younger counterparts from
our records over the last two years. Metropolitan Fresno, officially Fresno–Madera, is a
metropolitan area in the San Joaquin Valley, consisting of Fresno and Madera counties.
C3 DELIVERY, INC.
It is the third-largest metropolitan region in Northern California, behind the Bay
Area and Greater Sacramento.
C3 Advantages
C3 has the following advantages entering a new market:
• Brand recognition.
• Over 2500 positives reviews from different platforms.
C3 DELIVERY, INC.
• Proven methods and best practices.
• Long-term vendor relationships.
• High-quality, interactive METRC compliant custom website and technology.
C3 DELIVERY, INC.
• Personnel in place to grow and help other grow with us.
Employee Training
C3 was started in 2015 because we saw a need for professionals in the cannabis
space. Since then I have seen, heard and witnessed the profound impact medicinal
cannabis has had and continues to have, on people of all walks of life. Making a
personal connection with the patient and taking the time to understand their need is
what it’s all about. One thing that brings people together unlike anything else is
cannabis. No matter ones’; race, color, national origin, religion, or sex it’s something
that can unite us all in a time where common bonds are hard to come by.
Our handbook clearly illustrates; policy, best practices, safety, compliance, employment
information and more. We’ve attached it below for reference.
C3 Employee Handbook
C3 DELIVERY, INC.
Introduction to Company
Welcome to C3 Delivery DBA C3 Organics, originally Cali Care Collective established
2015.
What Is Important to Being a Part of The Team at C3?
We believe in:
● Continuous Improvement – Both for our own professional development and for
the services we provide our clients, becoming an ever-better version of ourselves
is important to the very core of C3. You’re willing to learn, improve and innovate
constantly.
● Rolling Up our Sleeves – No matter your level in the organization, you’re willing
to dive in head first to get work done and support the team. No one is above
lending a hand and ensuring what needs to get done to achieve success is done.
● Transparency – We believe in being honest with our clients and with ourselves.
You’re willing to be open, trustworthy and truthful in all company dealings.
● Creativity – Our clients rely on our ability to be creative, to think “outside of the
box”, and to deliver winning solutions. While you are at C3, you will strive to
provide creative ideas and solutions to satisfy clients and help our business
grow.
C3 DELIVERY, INC.
● Excellence - Our work is our art and you will demonstrate attention to detail,
pride, and the highest quality behind every client account and each company
project we work on.
● Experiences – Learning by experience is the way we grow. We shouldn’t be
afraid of failure if we’re trying, learning, and moving forward. You will push
yourself to try new things both personally and professionally, and share lessons
learned with your peers.
C3 policies may change at any time, and staff employees are expected to comply with
the most current versions. To the extent this Handbook conflicts with any applicable
company policy, the policy will govern. If you have questions concerning this Handbook
or a policy, consult your supervisor for clarification.
Non-Disclosure Agreement (NDA) and Conflict of Interest
Statements
To protect company assets, we require all employees to adhere to our non-disclosure
agreement and avoid any conflicts of interest.
Non-Disclosure Agreement (NDA)
Employees & contractors must not misuse confidential information, including internal
and client information and communications. It is a condition of employment that the
C3 DELIVERY, INC.
employee signs the C3 Confidentiality and Intellectual Property Assignment Agreement,
which will be provided under separate cover.
Confidential information generally consists of non-public information about a person or
an entity that, if disclosed, could reasonably be expected to place either the person or
the entity at risk of criminal or civil liability, or damage the person or entity’s financial
standing, employability, privacy or reputation. The Company is bound by law or contract
to protect some types of confidential information, and in other instances the Company
requires protection of confidential information beyond legal or contractual requirements
as an additional safeguard. Confidential information includes but is not limited to:
● Payroll records, salary, and non-public benefits information
● Social Security numbers, driver’s license numbers, state identification card
numbers
● Credit and debit card information, and financial account information
● Personnel records, including but not limited to information regarding an
employee’s work history, credentials, salary and salary grade, benefits, length of
service, performance, and discipline
● Individual conflict of interest information
● Computer system passwords and security codes
● Information regarding client accounts including client information
C3 DELIVERY, INC.
● Patient info. We take our patient’s privacy very seriously here at C3. Any
interaction you have with any of our customers or vendors stays between you,
C3, and the patient.
● C3’s internal business plans, tools, products, and strategy methods
Conflicts of Interest
C3 understands that its staff employees may have or be involved in outside financial,
business, professional, academic, public service, or other activities. However, outside
activities or commitments, familial or other relationships, private financial or other
interests, and benefits or gifts received from third parties may create an actual or
perceived conflict of interest between the staff employee and the Company. A conflict of
interest is a situation, arrangement, or circumstance where the staff employee’s outside
or private interests or relationships interfere or appear to interfere with those of the
Company or cast doubt on the fairness or integrity of the Company’s business dealings.
Every employee is responsible for disclosing to his or her supervisor, any financial or
personal interests, activities, or personal or familial relationships that create an actual or
perceived conflict of interest.
The purpose of this policy is to establish guidelines for conflicts of interest or
commitment that might arise in the course of an employees’ duties and external
activities. This policy does not seek to unreasonably limit external activities, but
emphasizes the need to disclose conflicts and potential conflicts of interest and
C3 DELIVERY, INC.
commitment, to manage such conflicts and to ensure that the Company’s interests are
not compromised.
As a basic condition of employment, all Company staff members have a duty to act in
the Company’s best interest in connection with matters arising from or related to their
employment and other Company activities. In essence, this duty means that employees
must not engage in external activities that interfere with their obligations to the
Company. They may not damage the Company’s reputation, compete with the
Company’s interests, or compromise the independence of the Company’s research and
business activities, or be seen as doing so. Staff employees likewise must not profit or
otherwise gain advantage from any external activity at the Company’s expense or
engage in external activities under circumstances that appear to be at the Company’s
expense.
Staff employees must disclose and avoid actual and perceived conflicts of interest or
commitment between their Company responsibilities and their external activities.
Depending on the circumstances, employee participation in activities in which a conflict
or perceived conflict of interest exists may be prohibited or may be permitted but
affirmatively managed.
C3 DELIVERY, INC.
Anti-Discrimination Policy
C3 provides equal employment opportunities to all employees, applicants, and job
seekers, and is committed to making decisions using reasonable standards based on each
individual’s qualifications as they relate to a particular employment action (e.g., hiring,
training, promotions).
No person shall be discriminated against in employment or harassed because of race,
color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status
as an individual with a physical or mental disability unrelated to ability, protected veteran
status, military status, unfavorable discharge from military service, citizenship status,
genetic information, marital status, parental status, ancestry, source of income, credit
history, housing status, order of protection status, actual or perceived association with
such a person or other classes protected by law. This policy includes the commitment to
maintaining a work environment based on inclusion and free from unlawful harassment.
Under this policy, no employee or applicant shall be subject to retaliation (including
harassment, intimidation, threats, coercion or discrimination) because he/she has
engaged, in good faith, in the following activities:
(i) filing a complaint under this policy with the Company, or with federal, state or local
equal employment opportunity agencies;
C3 DELIVERY, INC.
(ii) assisting or participating in an investigation or other activity related to the
administration of any federal, state or local equal employment opportunity or affirmative
action law;
(iii) opposing any act or practice prohibited by this policy or federal, state or local equal
employment opportunity or affirmative action law;
or (iv) exercising any other right protected by federal, state or local equal employment
opportunity or affirmative action law.
Staff employees and applicants for employment should immediately bring any complaint
or retaliation under this Policy to the business owner.
C3 complies with all federal and state laws concerning the employment of persons with
disabilities and acts in accordance with such regulations and guidance including the
Americans with Disabilities Act (ADA). Employees with any questions or requests
related to the these laws and guidelines, including the ADA, should contact the
Company’s ownership.
Employment at Will
C3 abides by the at will employment doctrine, which means in essence that employees
have the right to terminate employment without notice and without cause, for any
reason. They are employed at will. As an employer at will, C3 also has the right to
C3 DELIVERY, INC.
terminate any employee for any reason, and also without advanced notice, except
where federal or state law prohibit such actions.
Compensation
The amount of compensation you will receive is provided in your offer letter.
General Employment Information
Probationary periods
The probationary period is a time for you to learn about your job and become familiar
with C3. During this time, your supervisor will explain Company policies and procedure,
your job duties, and your performance expectations. Your performance will be closely
evaluated by your supervisor to ensure that you understand and are able to meet the
performance expectations. The probationary period is considered to by the employee’s
first [90] days. Probationary periods may be extended or reenacted on a case by case
basis. However, completion of the introductory period does not change or alter the “at-
will” nature of your employment relationship. You continue to have the right to terminate
your employment at any time, with or without cause or notice, and C3 has the same
right.
Resignation procedures
If you decide to terminate your employment, it is recommended that you give at least a
two-week notice to your supervisor in order to maintain a mutually respectful
relationship. All resignations must be submitted in writing or email to the management.
C3 DELIVERY, INC.
Computers and technology
C3’s information technology systems and the information served by those systems are
valuable and vital assets to the Company. This includes all computer systems
(hardware and software), communication systems (networks, telecommunications,
video, and audio broadcast systems), and information (processes, documents, data,
text images, etc.) in any form on any media.
The Company’s information technology systems and all data that reside on them are
Company property and may only be used in compliance with applicable law and
Company and department policy. As a user of information resources, you are
responsible for knowing about appropriate and ethical use of information in all
environments you access, protecting the information you are using from corruption or
unauthorized disclosure, working in such a manner as to consider the access rights of
others, and following applicable guidelines concerning the use and nondisclosure of
passwords and other means of access control.
C3 has the right to monitor all of its information technology system and to access,
monitor, and intercept any communications, information, and data created, received,
stored, viewed, accessed or transmitted via those systems. Staff employees should
have no expectation of privacy in any communications and/or data created, stored,
received, or transmitted on, to, or from the Company’s information technology systems.
C3 DELIVERY, INC.
Time Keeping and Attendance
We expect you to be at your workstation on time each day and to remain there
throughout your scheduled hours. Absenteeism or tardiness, even for good reasons, is
disruptive to C3 operations and interferes with C3’s ability to conduct business.
Depending upon the circumstances, absenteeism or tardiness may result in discipline,
up to and including discharge.
If you are going to be late or absent from work for any reason, you must personally
notify your supervisor as far in advance as possible so that proper arrangements can be
made to handle your work during your absence. Of course, some situations may arise in
which prior notice cannot be given. In those circumstances, you are expected to notify
your supervisor as soon as possible or practicable. Leaving a message, voicemail or
sending an email does not qualify as notifying your supervisor -- you must personally
contact your supervisor. If you are required to leave work early, you must also
personally contact your supervisor and obtain his/her permission.
When absence is due to illness, C3 may require appropriate medical documentation in
accordance with state and federal law.
Although an employee may be terminated at any time for failing to report to work without
contacting C3, if you fail to report for work or call in for more than three (3) consecutive
C3 DELIVERY, INC.
calendar days you may be considered to have abandoned your job and your
employment may be terminated.
Unless otherwise notified, you are required to accurately record your hours of work for
C3, either through the use of a time card, an electronic timekeeping system, or through
a hand-written record. You are required to submit the time record promptly following the
close of the pay period so that your time record can be reviewed by your supervisor
prior to processing your paycheck for the pay period. Accurately recording all of your
time is required in order to be sure that you are paid for all hours worked as required by
the wage and hour laws. “Off clock” work time is not permitted. “Hours worked” is
defined by law as all-time an employee is subject to the control of an employer, and
includes all time that an employee is suffered or permitted to work, whether or not
required to do so.
Your obligation to accurately record all hours worked does not relieve you of your
obligation to obtain advance approval from your supervisor before working overtime or
hours beyond your regular work schedule. If you work beyond your regularly scheduled
work hours, including overtime or off-schedule hours, without prior authorization by your
supervisor may be subject to disciplinary action up to and including termination of
employment.
You will be informed your first day on the job whether you are required to keep your
time by a time clock, a time sheet or some other method. Whatever your method of
C3 DELIVERY, INC.
timekeeping, you are expected to follow the established procedures in keeping an
accurate record of your hours worked.
Any changes or corrections to your time card or time record must be initialed by you and
your Supervisor.
Under no circumstances may any employee punch or record another employee’s time
card.
Rest Periods
The Company provides all employees with the opportunity to take a ten (10) minute paid
rest period for every four (4) hours worked (or major fraction thereof), which should be
taken so far as practicable in the middle of each work period. Rest breaks will be
provided as follows:
Shift (Hours Worked in Day) Number of Paid Rest Breaks
At least 3.5, but fewer than 5 hours 1
At least 5, but fewer than 10 hours 2
At least 10, but fewer than 14 hours 3
The Company generally will not authorize a rest period for employees whose total daily
work time is less than three and one-half (3 ½) hours. Employees are generally
C3 DELIVERY, INC.
authorized and permitted to schedule their rest periods at their own discretion under
these guidelines; however, a supervisor may ask that rest periods be scheduled to best
ensure the smooth operation of their Department. Rest periods may not be combined
with other rest or meal periods.
Rest periods are counted as hours worked, and thus, you are not required to record
your rest periods on your timecards or the Company’s timekeeping system. However,
no supervisor is authorized or allowed to instruct or allow you to waive a rest period,
and rest periods cannot be used to shorten the workday or be accumulated for any
other purpose. You may be required to confirm that you have been provided an
opportunity to take all of your rest periods during a particular pay period.
The Company pays one-hour of premium pay at your regular rate of pay in instances
where an employee is required by the Company to work during a rest period or not
provided an opportunity to take a rest period in accordance with this policy. Because
this should be an exceptional occurrence, if you are aware of such a situation, please
be sure to bring it to our attention. The one-hour premium will not apply in situations
where the rest period is waived as permitted by law or when an employee personally
chooses to deviate from the Company’s schedules or policies providing rest breaks as
required by law.
C3 DELIVERY, INC.
Rest periods are the only time you are allowed to smoke or vape and must be done
outside the company vehicle. Failure to adhere to this policy, may result in disciplinary
action up to and including termination.
Time off
Here at C3, we understand that days off are important for a work life balance. We just
ask that you give a minimum of 2 weeks’ notice for unscheduled off days. We will
provide time off request forms that are to be turned in to management.
We also understand that things can come up unexpectedly. That said, you are required
to notify management and find a replacement to cover your shift. If you are not able to
find a replacement, it can result in a disciplinary measure. Keep in mind that finding a
replacement will quite possibly result in you being short a shift; no one is obligated to
switch shifts, or give up an existing scheduled shift in order for you to retain your hrs for
the week.
If we notice a trend of scheduling conflicts and repeated reschedules, your shifts will
most likely be cut in order for C3 to maintain a level of continuity in which our patients
deserve.
It is not fair to C3, our customers, or your coworkers to be making unnecessary changes
to the schedule.
C3 DELIVERY, INC.
Paid Sick Leave
C3 provides paid sick leave to all employees who have worked 30 or more days in
California within a year of their employment with C3.
Eligible employees will receive 24 hours or 3 days of paid sick leave each year.
Beginning on the 90th day of employment, eligible employees may begin to use paid
sick leave. This benefit does not accrue.
Unused sick time will not be carried over from year to year. At the beginning of each
benefit year, employees will be granted the full 72 hours or 9 days of paid sick leave.
The benefit year runs from January 1st thru December 31st. Employees may not use
accrued paid sick leave in increments of less than two (2) hours.
Leave under this policy may be used in connection with the diagnosis, care, or
treatment of an existing health condition of, or preventive care for, the employee or the
employee’s family member. “Family member” for purposes of this policy includes a
spouse, registered domestic partner, child (regardless of the child’s age), parent
(including a step-parent or parent-in-law), grandparent, grandchild, or sibling. Leave
under this policy may also be used by an employee who is a victim of domestic
violence, sexual assault, or stalking to seek aid or medical attention, obtain services or
counseling, or participate in safety planning.
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Paid sick leave is not to be used for vacation or personal time off. C3 may require
verification of illness from a physician (when permitted by law). Any employee
attempting to obtain paid sick leave for an unauthorized reason may be subject to
discipline, up to and including immediate termination of employment.
Paid sick leave does not count as “hours worked” for purposes of calculating an
employee’s entitlement to overtime during the week in which the absence occurs.
Generally, the amount of sick pay given to hourly employees is based on their normal
rate of pay. The amount of sick hours paid will be based on the employee’s regularly
scheduled workday.
Employees requesting time off under this policy must provide as much advance notice
as possible, if the need for leave is foreseeable. Where your need for paid sick leave is
unforeseeable, you must provide notice as soon as practicable. Accrued, unused time
under this policy will not be paid out at the time of separation from employment.
However, employees who are re-employed with the Company within a year of
separation will have any unused paid sick leave accrued under this policy reinstated.
Leave under this policy may run concurrently with leave taken under local, state or
federal law, including leave taken pursuant to state and federal leave laws. For more
information regarding this policy, contact your supervisor.
C3 DELIVERY, INC.
Company Property and Vehicles
Only authorized employees may use C3 vehicles. If a business vehicle incurs any
damage while under the charge of a particular employee, that employee will be
responsible for reporting the damage immediately to C3. Depending upon the
circumstances, the employee may be responsible to pay the deductible portion of C3’s
insurance.
You must hold a valid state driver’s license for the class of vehicle you are driving.
Further, you may never use a motorcycle to conduct either business or provide
transportation for a customer or fellow employee. All people in business vehicles are
required to use their seatbelts. Not using seatbelts in a business vehicle may lead to
disciplinary action, up to and including termination.
Only individuals authorized by their C3 supervisor can be passengers in business
vehicles. Permitting unauthorized passengers may lead to disciplinary action, up to and
including termination.
Any employee whose duties include the operation of personal, business or customer
vehicles who is cited for D.U.I./D.W.I. (Driving Under the Influence or Driving While
Intoxicated), or for any other serious moving violation may be considered to have an
unacceptable driving record and his or her continued employment will be subject to
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review. C3 must be notified immediately of any change in the status of your driving
record.
Any employee whose duties include the operation of personal, business or customer
vehicles who becomes uninsurable under C3’s liability policy will be considered to have
an unacceptable driving record and his or her continued employment will be subject to
review.
If you receive a traffic citation while operating a personal, business or customer vehicle,
you will be responsible for paying any fine or penalty. If you are involved in a traffic
accident while operating a personal, business or customer vehicle, you are required to
call a police officer to the scene of the accident. You must report the accident to your C3
supervisor immediately. Do not attempt to render medical care or assistance beyond
your ability.
Safety
Your health and well-being is of utmost concern; therefore, safety on the job is
extremely important to us. For this reason, you are expected to follow safety rules
practices and correct or report any unsafe conditions to your supervisor. Each employee
is expected to assist C3 in maintaining safe working conditions. Safety is a state of mind
and requires constant vigilance. Safety is everyone’s responsibility.
C3 DELIVERY, INC.
All accidents – no matter how minor, and those involving customers -- must be reported
immediately to C3.
All employees will be required to obey the following “General Safety Rules:
1.) Comply with safety policies and supervisor instructions.
2.) Report unsafe conditions or equipment to supervisor.
3.) Immediately report all injuries and “close calls” to the supervisor.
4.) Refrain from unsafe behavior or endangering other employees.
5.) Ask questions when unsure of safe work procedures.
6.) Use all safety equipment required for the activity.
7.) Report all activities considered unsafe or illegal.
8.) Comply with the drug or alcohol abuse policy.
9.) Submit to medical care provided by the company’s designated facility.
10.) Demonstrate a positive example for fellow employees.
Workplace Violence Policy
There is zero tolerance for violent acts or threats of violence against employees,
applicants, customers or vendors. We do not allow fighting, threatening words or
conduct. Weapons of any kind are strictly prohibited and not permitted on Company
premises.
C3 DELIVERY, INC.
No employee should commit or threaten to commit any violent act against a co-worker,
applicant, customer or vendor. This includes discussions of the use of dangerous
weapons, even in a joking manner.
Any employee who is subjected to or threatened with violence by a co-worker, customer
or vendor, or is aware of another individual who has been subjected to or threatened
with violence, is to report this information to his/her supervisor as soon as possible.
Please do not assume that any threat is not serious. All threats should be brought to the
attention of your immediate supervisor so that they can be dealt with appropriately.
All threats will be thoroughly investigated, and all complaints, which are reported to
management, will be treated with as much confidentiality as possible.
Progressive Disciplinary Policy
Corrective action is a process designed to identify and correct problems that affect an
employee’s work performance and/or the overall performance of the department. The
progressive corrective action process should be handled consistently within each unit
and for each problem. However, progressive discipline is not guaranteed, as C3 is an at
will employer, and may choose to terminate an employee at any time with or without
cause.
The Progressive Corrective Action Process refers to the following actions:
C3 DELIVERY, INC.
● Counseling or verbal warning;
● Written reprimand and warning;
● Suspension pending investigation and final determination;
● Termination.
Depending on the situation, any step may be repeated, omitted, or taken out of
sequence; however, the Company reserves the right to effect immediate termination
consistent with our rights as an at will employer. Each case is considered on an
individual basis.
Typically, a preliminary meeting is held with the employee to allow the employee an
opportunity to understand the nature of the concern and to explain his/her position on
the matter. If necessary, the corrective action documentation would then be put together
which would summarize the issue, taking into account any additional information the
employee may have provided during the preliminary meeting.
When issuing corrective action, there should be clear and direct communication
between the employee and his/her immediate supervisor. This communication should
include a meeting between the employee and the supervisor.
C3 DELIVERY, INC.
However, in cases of serious workplace misconduct an employee is likely to be
discharged immediately. Serious workplace misconduct includes, but is not limited to:
● Theft;
● Fighting;
● Behavior/language of a threatening, abusive or inappropriate nature;
● Misuse, damage to or loss of Company property;
● Falsification, alteration or improper handling of Company-related records;
● Unsatisfactory customer service;
● Disclosure or misuse of confidential information;
● Unauthorized possession or concealment of weapons;
● Insubordination (e.g., refusal to carry out a direct assignment);
● Misuse of the Company’s electronic information systems;
C3 DELIVERY, INC.
Signature Page
The Employee Handbook contains important information about the Company, and I
understand that I should consult the Company Owner, or my supervisor, regarding any
questions not answered in the handbook. I have entered into my employment
relationship with the Company voluntarily, and understand that there is no specified
length of employment. Accordingly, either the Company or I can terminate the
relationship at will, at any time, with or without cause, and with or without advance
notice.
Since the information, policies, and benefits described herein are subject to change at
any time, I acknowledge that revisions to the handbook may occur. All such changes
will generally be communicated through official notices, and I understand that revised
information may supersede, modify, or eliminate existing policies. Only the President of
the Company has the ability to adopt any revisions to the policies in this handbook.
Furthermore, I understand that this handbook is neither a contract of employment nor a
legally-binding employment agreement. I have had an opportunity to read the
handbook, and I understand that I may ask my supervisor any questions I might have
concerning the handbook. I accept the terms of the handbook. I also understand that it
is my responsibility to comply with the policies contained in this handbook, and any
revisions made to it.
C3 DELIVERY, INC.
I further agree that if I remain with the Company following any modifications to the
handbook, I hereby accept and agree to such changes.
I have received a copy of the Company’s Employee Handbook on the date listed below.
I understand that I am expected to read the entire handbook. Additionally, I will sign the
two copies of this Acknowledgment of Receipt, retain one copy for myself, and return
one copy to the Company’s representative listed below on the date specified. I
understand that this form will be retained in my personnel file.
__________________________________ __________________
Signature of Employee Date
__________________________________
Printed Name of Employee
C3 DELIVERY, INC.
C3 Delivery Procedures
All employees are background checked for patient/customer security. We have a
comprehensive training packet for them to review during training. New drivers ride with
a manager/experienced driver for 3-4 days then have a manager/experienced driver
shadow them while they drive for another day or two. Once the trainer and the trainee
both feel confident in the new drivers' abilities then they are allowed to go by
themselves.
We receive orders by text message, phone and email. We have a designated dispatch
personnel who handle all patient communication, patient verification and sending orders
out to drivers. First the patients’ information is verified, inputted into the online database
if not already. Next order is sent to the driver and an ETA is sent back to the patient
through our app. Patient is notified once the driver arrives, driver verifies ID and takes
payment then completes the order thru the application.
Then a copy of the delivery confirmation receipt is emailed to the patient/customer. All
information is stored on our private, secure server.
The order comes in; dispatch logs the order and sends it to the driver. The
dispatcher/manager pulls the order from the inventory from the safes and/or product
storage area. The driver then puts order in a tamper-evident bag and then stored inside
a secured travel box and heads to the delivery.
C3 DELIVERY, INC.
The cannabis products are stored inside secured (the back trunk has been modified to
fit 2 pelican cases snuggly in place below the trunk) pelican case boxes in the rear trunk
of the car. We have an additional pull cover that conceals the trunk and all items from
sight, inside and outside of the car. The driver will have no more than of retail
valued product on them or whatever the current laws allow at that time.
Each driver fills out a checklist of what they are taking with them besides the pre-made
orders and then it's signed off by a manager on duty. They then load up the car in the
secured and patrolled parking lot and head to the delivery. GPS units are inside the
vehicles tracking everything from location, speed, braking, idling, etc.
We have the delivery vehicle equipped with live, real time GPS tracking showing their
location, speed and idle time. The driver also lets us know when they are heading to a
delivery and once it has been completed. GPS units inside the vehicles track everything
from location, speed, braking, idling, error codes and more.
We’ve used Azuga fleet management systems since February 2018. It’s helped us keep
things running smoothly with precise GPS tracking, vehicle diagnostics, driver coaching,
and the added security of Azuga Safety Cam. The safety cam was a new feature made
available this year that we are utilizing in our Bay Area location. It features one front
facing and one rear facing wide angle cameras.
C3 DELIVERY, INC.
Location, stops, idle time and more, Azuga Fleet makes it easy to track drivers on the
job. You can monitor and curb wasteful habits such as excessive idling, heavy
acceleration, and hard braking, and set custom geofences to keep deliveries on track.
The dispatcher and manager on duty have this tab open and are monitoring their entire
shift so we know where all drivers are at all times. Instead of costly training programs,
Azuga provides real-time coaching of drivers via in-vehicle notifications and personalized
Azuga Coach training videos.
“Helps reduce high-risk driving behavior by up to 88%.” – Auzga.com
C3 DELIVERY, INC.
Azuga-equipped vehicles can provide in-cab safety alerts, integrated dash cam monitoring,
and driver-specific coaching, all of which work together to make your fleet safer.
Additionally, the data collected from Azuga Fleet can be given to insurance providers,
Fresno Police, BCC or Fresno Office of Oversight as needed. The numbers are clear, the
utilizing Azuga in Fresno will ensure we are the most responsible and accountable drivers
on the road.
Azuga customer study of over 1000 delivery businesses:
• Fewer traffic citations; a reduction of 57% on average
• Fewer accidents; a reduction of 38% on average
• Annual savings of $9,462 on average (no more unwarranted trips or bad routes) –
Azuga.com
Safety is incredibly important to the success of our business. Azuga has helped us
positively modify driver behavior, track real-time and provide excellent customer service
with timely deliveries.
These devices help us build safer driving habits fleet-wide, reduces risk of accidents and
claims, and includes driver rewards that gives us the ability to incentives safe driving. In-
cab alerts, dash cams, and tailored training videos help drivers track progress. It ranks our
drivers daily and rewards are earned through safe driving practices. We retain our best
employees, and give those who need a little improvement the incentive they need to raise
their game. The result: more reliable service for patients/customers and less time and
C3 DELIVERY, INC.
revenue loss to unsafe driving. With its real-time availability, Azuga Fleet lets us operate
our entire fleet as efficiently as possible and deliver superior customer service.
The delivery driver lets the dispatch person know their eta to a delivery before they start
driving by text message or phone call. Once the delivery is complete they text message or
call again to confirm delivery is completed and give new eta to the next order. The
dispatch person handles the communication between the patient so the driver can focus
on driving.
The delivery vehicle is equipped with a hands-free phone adapter so the driver can use
GPS by Google, Waze or Apple and can be broadcasted throughout the vehicle through
the stereo system.
If a delivery driver takes a break or makes a stop while out delivering the vehicle is locked
and the security system armed. The driver keeps the vehicle in sight as much as possible
during the break or delivery. The vehicle is always live tracked by our dispatch person and
manager on duty. The delivery driver shall maintain a log that includes all stops from the
time the licensed retailer’s delivery driver leaves the licensed premises to the time that the
licensed retailer’s delivery driver returns to the licensed premises, and the reason for each
stop.
The delivery request receipt is generated when the order is placed and signed
electronically upon delivery by the patient/customer. The patient/customer is then emailed
their copy and our record is stored electronically on our secured, private server.
C3 DELIVERY, INC.
There is an automated message that goes to the patient/customer asking them if they
prefer to meet at the patients front door or at the delivery vehicle at the curb. This answer
is relayed to the driver from the dispatch person so delivery is easy between the patient
and driver. The driver checks the ID of the patient, then receives a signature for the
delivery request receipt, next payment is made and lastly the tamper-evident bag with the
order is given to the patient/customer.
The delivery employee returns to the gated parking, unloads the kits back into the office.
They reload the kits with any product they used during their shift, a manager reconciles the
kit with them. They then fill out a "cash out" form detailing their orders and turn in any cash
and completed form and receipts to the dispatch or manager on duty.
The kit they took is reconciled with the manager or dispatch person when they return to the
office. The next driver does a virtual "kit checklist" (through our website) as well and if
anything is missing (because it should be full) they let a manager know. We also have
cameras inside vehicles, outside premises and inside premises to deter theft and monitor
real-time.
Record Keeping
• All required city and state; signs, posters or notices will be properly displayed at
all times. All sensitive documents will be locked and secure at all times and held
in limited-use areas.
C3 DELIVERY, INC.
• We will maintain complete records regarding the amount of medical cannabis
cultivated, produced, harvested, stored, packaged or distributed to its members.
The Collective will maintain complete records regarding medical cannabis
transfers from cultivators, manufacturers and distributors from the Collectives
members to the Collectives dispensing location, including the date and time of
the transfer as well the amount, form and type of cannabis strains transferred.
• Our records will maintain, for a period of five years, at the premises all; inventory,
transaction records, tax records, employment records, receipts and documents
required by the City of Fresno and the State of California.
Insurance
C3 has obtained the required commitments necessary for insurance coverage and they
will be effective pending approval including;
• General Commercial Liability with a limit of per occurrence/aggregate
• Commercial/Business Auto Liability with a combined single limit of
• Hired and Non-Owned Auto Liability Coverage with a single limit of
C3 DELIVERY, INC.
• Workers Compensation Coverage
C3 DELIVERY, INC.
Marketing & Sales
Growth Strategy
To grow the company into Fresno, CA C3 Organics / C3 Delivery will do the following:
• Sell popular, fast moving products.
• As business grows, advertise in target markets, especially in advance of the holiday
season.
• Use our existing social media, branding and advertising/marketing partnerships.
Communicating with Patients/Customers
C3 Delivery will communicate and gain patients/customers by:
• Providing a bi-weekly text with company news, product information and promotions.
• Providing a monthly email with company news, product information and promotions.
• Using targeted Google and Facebook advertisements (as permitted).
• Continued website SEO improvement and engagement.
• Adding new locations to our online web partners such as Weedmaps and Leafly.
C3 DELIVERY, INC.
Startup and Expenses
Startup Expenses
To grow the company, C3 Organics / C3 Delivery will do the following:
• C3 has roughly set aside for this project. from personal
savings and from the sale of a previous business lease to put towards
this project. We have another financial commitment Mark Nicosia are submitting
this financial letter of commitment for C3 Delivery, Inc. DBA C3 Organics. We
are committed to loaning up to to C3 Delivery, Inc. for construction,
startup and operating costs. For collateral Lawrence R Webb, Jr. will personally
guarantee a free a clear property he owns: .
• We’ve grown over 100% in 2020 compared to 2019 and look forward to further
growth in 2021.
• We have 4 Toyota Prius Hybrid vehicles with free and clear titles, no liens ready
to go and in good condition. We have roughly of bulk product ready to
transfer from our Bay Area location as well. When deals come along on product
that moves fast we buy in bulk and have excess inventory ready to transfer.
Section 7. Community Benefits & Investments Plan
C3 Community Benefits & Investments Plan
We look forward to being a positive addition to the Fresno community by; adding
career opportunities, funding employee volunteer service hours, operating energy
efficient hybrid vehicles, fund underage awareness county programs and contribute 5%
gross sales to the Fresno Community Reinvestment Fund. We plan to be big supporters
and contributors to the Community Reinvestment Fund.
We are also big supporters of our military, veterans, first responders and elderly
community. Since 2015 we have had a 10% discount for those groups with valid ID and
plan to continue that in Fresno.
CURRENT CONDITION: N. Wishon is a busy main street and E. Michigan Ave. dead
ends to our building with a vacant lot and railroad tracks along the side and rear.
Unfortunately, this creates a path for vagrants and others to litter and leave behind
debris. The area is littered with empty cans, food bags, cigarette butts and broken glass
and is not well kept.
Overview: This Community Beautification Plan includes the staff of C3 working at 2848
N. Wishon Ave., will implement the following strategies for litter abatement to clean up
the surrounding streets and neighborhood. Once the litter is cleaned up, we shall be
responsible to implement and maintain the litter abatement plan as is shown below:
Step 1: Leadership Group: C3s’ management team will oversee the litter abatement
plan and activities for the company. We will recruit and interface with the company’s’
staff and compensate for their time.
STEP 2: Litter Abatement Specific Activities:
1. Litter Abatement: Biweekly C3 Staff will provide trash pick-
up services removing all trash and litter on N. Wishon and E.
Michigan Ave. and along other littered areas of our district.
2. Garbage Cans: Cement outdoor garbage cans will be
placed every 200 feet through the parkway to promote community
involvement.
3. Community Involvement: In addition to regular trash pick-
up services, C3 will work with the community and various
volunteers at least once per month to identify areas requiring litter
cleanup and pickup.
4. Recycle Cans: Recycle cans will be placed as needed
through outer perimeter of the premises to promote recycling
acceptable items.
5. Recycling: The litter abatement activities at C3 will work
with the Fresno communities recycle program adhering to policies
and providing assistance to identify and recycle items during trash
pick-up services.
REPORTING: Office of the City Manager will be notified of this plan and will receive
ongoing update reports and invitation to planning meetings of the activities and events
coordinated.
SUMMARY: The founding and managing members of C3 are dedicated to providing the
best experience possible for all members while giving back to the communities we work
in. We have seen the impact and medicinal benefits of Cannabis and are honored to
help each and every patient. We look forward to the opportunity to serve and call
Oakland home.
C3 Community Outreach
We plan on funding and hosting expungement clinics and providing free legal services
to community members at our monthly outreach events.
By removing barriers that prevent people from housing and gainful employment, we are
assisting not only them but the community as a whole.
An expungement can greatly increase the chance of securing employment, as
employers can no longer see or ask about expunged convictions. Local and state
cannabis licensing agencies are also more likely to grant licenses to individuals who
have had their records expunged. The stability that comes from obtaining steady
employment can go a long way to reducing rates of recidivism, as well as improving the
quality of life for the entire community.
C3 plans to hire specialized lawyers to hold a monthly expungement clinic, as well as
other events serving the public: Our staff and attorneys will meet with, at a convenient
outdoor setting in our back fenced yard and have a personal one-on-one meeting.
We will fund a minimum of 25 hours per month of employee volunteer service hours.
We will provide services to the community based on the time of year and need from the
community.
Volunteer activities will include;
• Teaching
• Medical and Healthcare
• Animal Care
• Environment/Litter Abatement
• Low Income Housing Construction
• Arts and Music
• Refugee Support
• Women’s Empowerment
• Marine Conservation
• Community Development
• Elderly Care & Food Services
C3 Go Green Plan
We at C3 focus on being as “green” and energy efficient as possible in all
aspects of our business. We have used Hybrid Toyota Prius vehicles since 2015 and
plan to continue here in Fresno. We have implemented solar power at our building in
Oakland and are in talks with our current landlord to convince him to go solar. I
(Lawrence Webb) was the Regional Sales Manager of a publicly traded solar company,
Solar Alliance of America. I started installing systems in college for another big
company Suntrek, alternative energy and alternative medicine are my passions. I know
first-hand the benefits and advantages of energy efficient buildings and the long-term
benefits to our grid and carbon footprint.
Another way our overall business model thinks green is our continued partnership with
like-minded distributors and partners. We look for products that come in renewable or
reusable packaging, green transportation and sustainable farming practices. Our
delivery exit bags are made from hemp or recycled plastic; we take every opportunity to
make sure we are striving for the best environmentally friendly practices possible.
C3 Neighborhood Improvement Plan
As you’ll see from the pictures below we are a corner lot and the adjacent lot is
vacant and always littered with trash. E. Michigan Ave. also runs along the side and rear
of our building and is known for vagrants and dumping. We are in the process of
installing lights in the rear of the alley as well as cameras covering every corner of the
street and walkways. Once our 24/7 armed guards and 24/7 live video/audio
surveillance begins we will make sure the community including nearby residential and
commercial neighbors are safe. We will do this without being a public nuisance but a
valuable addition to the community.
We plan on having weekly company funded trash clean ups, down N. Wishon and E.
Michigan Ave. to ensure this is an example of how a CCB operates. Once our
neighborhood is clean and a regular presence is established we will take our weekly
trash clean ups to other blighted areas of the city and send reports to the Office of the
City Manager bi-weekly.
C3 Public Health and Awareness Plan
We strongly believe children and adults under the age of 21, except those with a valid
medical recommendation should abstain from using cannabis.
As part of our plan and public outreach we will be making copies of the California
Cannabis Health Information Initiative published by the California Department of Health
available to every patient/customer that enters our premises and advise them to share
this with youth they know. We’ve attached it below for reference.
We feel it’s important that all youth know that as the CA Cannabis Health Information
Initiative states: “Your brain is still developing. Using cannabis regularly in your teens
and early 20s may lead to physical changes in your brain.” - California Department of
Health - October 17, 2017
Community Reinvestment Fund
We look forward to being a positive addition to the Fresno community by; adding
career opportunities, funding employee volunteer service hours, operating energy
efficient hybrid vehicles and funding underage awareness county programs.
We will contribute 5% gross sales to the Fresno Community Reinvestment Fund. We
plan to be big supporters and contributors to the Community Reinvestment Fund and
support local cannabis equity businesses.
MINUTES OF SPECIAL MEETING OF SHAREHOLDERS
OF
CALI CARE COLLECTIVE INC
The special meeting of the Shareholders of Cali Care Collective Inc. (the
"Corporation") was held on the date and time and at the place set forth in the written
waiver of notice signed by the Shareholders, fixing such time and place, and prefixed to
the minutes of this meeting.
The meeting was called to order by Lawrence Webb, the President of the
Corporation. There were present at the meeting:
Lawrence Webb
Homa Webb
being all the Shareholders of the Corporation.
Upon motion duly made, seconded and unanimously carried, it was
RESOLVED, that Cali Care Collective, Inc. would file a Restated
Articles of Incorporation with the State of California to amend the
corporate name to C3 Delivery, Inc. and change the corporation from a
non-profit mutual benefit corporation to a General Stock Corporation.
There being no further business to come before the meeting, upon motion
duly made, seconded and unanimously carried, the meeting was adjourned.
Dated: June 15, 2019 ___________________________________
Lawrence Webb, Secretary
Section 5. Security Plan
C3 Security Plan
2848 N. Wishon Ave. Fresno, CA 93704
2020/2021
2848 N. Wishon Ave. C3 Delivery Inc.
Fresno, CA 93704 DBA C3 Organics
(510) 919-1161
Cal-OSHA Compliance
To: City of Fresno, Office of the City Manager
Good afternoon;
This is a official notice that we shall employ within one year of receiving a commercial cannabis
business permit;
One supervisor and one employee who have completed a Cal-OSHA industry outreach offered
by a duly authorized training provider (FMC 9-2216(C)) and will renew certification annually.
Sincerely,
Lawrence Webb
C3 Distribution
(858) 405-2704 Cell
Section 4. Safety Plan
C3 Safety Plan
2848 N. Wishon Ave. Fresno, CA 93704
2020/2021
In accordance with Fresno City ordinance, the following plan is in place to keep
employees, patients and law enforcement safe at all times. We are committed to
ensuring sufficient security measures to deter and prevent the unauthorized entrance
into areas containing cannabis or cannabis products, and to deter and prevent the
theft of cannabis or cannabis products.
Our security representative/liaison to the city is Lawrence Webb. He shall act as our
designated representative/liaison to the Office of the City Manager and any other
representative of the city, police or fire department. He can be reached at
during normal business hours.
C3 Safety Notifications
2848 N. Wishon Ave. Fresno, CA 93704
• Immediate Fire/Police Response dial from office or personal phone - 911
• Fresno County Environmental Health Services Division (24-hour) (559)600-3271
• State of California Office of Emergency Services (OES) (800) 852-7550
• Local Medical Facility: Community Regional Medical Center - Emergency
Department (559) 459-6000 – Phone
o 3.4 Miles away, 8-9 minutes away in a vehicle with normal traffic.
• Emergency Coordinator: Katie Dodd has been selected as our emergency
coordinator and will be responsible for overseeing training and supervisory
training. Phone - (770) 84201349
Limited-Access Areas
Pursuant to California BCC requirements Article 5. Security Measures § 5042. Limited-Access
Areas, Section b;
“The licensee shall maintain a record of all authorized individuals who are not employees of the
licensee who enter the limited-access areas. The record shall include the;
Name of the individual. __________________
The company the individual works for. ____________________
The reason the individual entered the limited-access area. ____________________
The date. _________
The time entered. ________
The time exited. ________
These records shall be made available to the Bureau immediately upon request.”
The diagram in Appendix E describes the location and use of the Limited-Access Areas /
Sensitive Use Areas.
We will in addition have a visitor log to record every individual that comes in and out of the
premises.
The visitor log will be located at the reception/lobby desk under the supervision of staff.
C3 Delivery Safety Procedures
All personnel on the premises are background checked for patient/customer
security before hiring. We have a comprehensive training packet for them to review
during training. New drivers ride with a manager/experienced driver for 3-4 days then
have a manager/experienced driver shadow them while they drive for another day or
two. Once the trainer and the trainee both feel confident in the new drivers' abilities then
they are allowed to go by themselves.
We receive orders by text message, phone and email. We have a designated dispatch
personnel who handle all patient communication, patient verification and sending orders
out to drivers. First the patients’ information is verified, inputted into the online database
if not already. Next order is sent to the driver and an ETA is sent back to the patient
through our app. Patient is notified once the driver arrives, driver verifies ID and takes
payment then completes the order thru the application.
Then a copy of the delivery confirmation receipt is emailed to the patient/customer. All
information is stored on our private, secure server.
The order comes in; dispatch logs the order and sends it to the driver. The
dispatcher/manager pulls the order from the inventory from the safes and/or product
storage area. The driver then puts order in a tamper-evident bag and then stored inside
a secured travel box and heads to the delivery.
The cannabis products are stored inside secured (the back trunk has been modified to
fit 2 pelican cases snuggly in place below the trunk) pelican case boxes in the rear trunk
of the car. We have an additional pull cover that conceals the trunk and all items from
sight, inside and outside of the car. The driver will have no more than of retail
valued product on them or whatever the current laws allow at that time.
Each driver fills out a virtual checklist (through our website) of what they are taking with
them besides the pre-made orders and then it's signed off by a manager on duty. They
then load up the car in the secured and patrolled parking lot and head to the delivery.
GPS units are inside the vehicles tracking everything from location, speed, braking,
idling, etc.
We have the delivery vehicle equipped with live, real time GPS tracking showing their
location, speed and idle time. The driver also lets us know when they are heading to a
delivery and once it has been completed. GPS units inside the vehicles track everything
from location, speed, braking, idling, error codes and more.
We’ve used Azuga fleet management systems since February 2018. It’s helped us keep
things running smoothly with precise GPS tracking, vehicle diagnostics, driver coaching,
and the added security of Azuga Safety Cam. The safety cam was a new feature made
available this year that we are utilizing in our Bay Area location. It features one front
facing and one rear facing wide angle cameras.
Location, stops, idle time and more, the system makes it easy to track drivers on the
job. You can monitor and curb wasteful habits such as excessive idling, heavy
acceleration, and hard braking, and set custom geo-fences to keep deliveries on track.
The dispatcher and manager on duty have this tab open and are monitoring their entire
shift so we know where all drivers are at all times. Instead of costly training programs,
Azuga provides real-time coaching of drivers via in-vehicle notifications and personalized
Azuga Coach training videos.
“Helps reduce high-risk driving behavior by up to 88%.” – Auzga.com
Our equipped vehicles can provide in-cab safety alerts, integrated dash cam monitoring,
and driver-specific coaching, all of which work together to make the fleet safer.
Additionally, the data collected from Azuga Fleet can be given to insurance providers,
Fresno Police, BCC or Fresno Office of Oversight as needed. The numbers are clear, the
utilizing Azuga in Fresno will ensure we are the most responsible and accountable drivers
on the road.
Azuga customer study of over 1000 delivery businesses:
• “Fewer traffic citations; a reduction of 57% on average
• Fewer accidents; a reduction of 38% on average
• Annual savings of on average” (no more unwarranted trips or bad routes) –
Azuga.com
Safety is incredibly important to the success of our business. Azuga has helped us
positively modify driver behavior, track real-time and provide excellent customer service
with timely deliveries.
These devices help us build safer driving habits fleet-wide, reduces risk of accidents and
claims, and includes driver rewards that gives us the ability to incentives safe driving. In-
cab alerts, dash cams, and tailored training videos help drivers track progress. It ranks our
drivers daily and rewards are earned through safe driving practices. We retain our best
employees, and give those who need a little improvement the incentive they need to raise
their game. The result: more reliable service for patients/customers and less time and
revenue loss to unsafe driving. With its real-time availability, Azuga lets us operate our
entire fleet as efficiently as possible and deliver superior customer service.
The delivery driver lets the dispatch person know their ETA to a delivery before they start
driving by text message or phone call. Once the delivery is complete they text message or
call again to confirm delivery is completed and give new eta to the next order. The
dispatch person handles the communication between the patient so the driver can focus
on driving.
The delivery vehicle is equipped with a hands-free phone adapter so the driver can use
GPS by Google, Waze or Apple and can be broadcasted throughout the vehicle through
the stereo system.
If a delivery driver takes a break or makes a stop while out delivering the vehicle is locked
and the security system armed. The driver keeps the vehicle in sight as much as possible
during the break or delivery. The vehicle is always live tracked by our dispatch person and
manager on duty. The delivery driver shall maintain a log that includes all stops from the
time the licensed retailer’s delivery driver leaves the licensed premises to the time that the
licensed retailer’s delivery driver returns to the licensed premises, and the reason for each
stop.
The delivery request receipt is generated when the order is placed and signed
electronically upon delivery by the patient/customer. The patient/customer is then emailed
their copy and our record is stored electronically on our secured, private server.
There is an automated message that goes to the patient/customer asking them if they
prefer to meet at the patients front door or at the delivery vehicle at the curb. This answer
is relayed to the driver from the dispatch person so delivery is easy between the patient
and driver. The driver checks the ID of the patient, then receives a signature for the
delivery request receipt, next payment is made and lastly the tamper-evident bag with the
order is given to the patient/customer.
The delivery employee returns to the gated parking, unloads the kits back into the office.
They reload the kits with any product they used during their shift, a manager reconciles the
kit with them. They then fill out a "cash out" form detailing their orders and turn in any cash
and completed form and receipts to the dispatch or manager on duty.
The kit they took is reconciled with the manager or dispatch person when they return to the
office. The next driver does a virtual "kit checklist" (through our website) as well and if
anything is missing (because it should be full) they let a manager know. We also have
cameras inside vehicles, outside premises and inside premises to deter theft and monitor
real-time.
Medical Emergencies
There are many types of medical emergencies that may occur. Quick, efficient
response can make a difference in the outcome. It is important to ascertain the situation
as quickly as possible so responding emergency personnel will have valuable
information for appropriate action when they arrive.
The following procedure has been developed for handling medical emergencies:
Find Out the Nature of The Emergency
• Is the person choking or not breathing?
• Is the person cut, bleeding?
• Is the person unconscious, faint?
• Has the person fractured anything?
• Did the person complain of any symptoms prior to the emergency (pain, dizziness,
etc.)?
Call A First-Aid/CPR Qualified Individual
• A list of qualified people can be found in the Supervisor Office or the HR Office. (See
list Appendix D)
CALL 911
• Tell the emergency operator the nature of the emergency.
Immediate notify a Supervisor/HR or Manager
• Tell them the situation and current status.
Remain at The Scene
• Provide comfort and calm,
• Direct foot traffic away from the area,
• Provide valuable information to emergency personnel.
Medical Facilities
In the event that someone is injured at work and needs medical attention, the nearest
hospital is: Community Regional Medical Center. Recognized as the flagship hospital in
the Central Valley. Contact number is (559) 459-6000 and is approximately 3 miles
away, 7-10 minutes by a vehicle.
C3 Fire Prevention Plan
C3 has developed this plan to prevent or minimize the possibility of a fire
emergency. It has been evaluated and reviewed by a fire prevention and suppression
consultant as required by the City of Fresno.
Overview
• A total of five, five-pound ABC classified fire extinguishers are located throughout
the facility, multi-use fire extinguishers one in each room. In addition, the building
is equipped with a sprinkler system. The alarm for the sprinkler system is
connected with the fire department.
• Personnel Responsible for Maintenance of Fire and Emergency Equipment will
be the Regional Area Manager and Management. Annual recharge and
inspection will be performed by a company certified by the State Fire Marshall to
do so.
C3 Employee Safety Training
• Employee Training for Fire Hazards and Best Practices. Employees are to be
trained annually. Training sessions are to be held in the spring. Within a period of
two weeks following the training sessions, a fire drill will be scheduled. The fire
drill will be unannounced to the workers prior to its occurrence.
• New Employee Training for Fire Hazards and Best Practices. New employee
training of fire hazards of the materials and processes must be completed with
each new employee prior to the employee beginning his/her duties within the
premises.
• The on-duty manager is responsible for performing the review with the new
employee. Under no circumstances should a new employee be allowed to begin
work without training for Fire Hazards and Best Practices. A copy of the Fire
Prevention Plan will be assigned to the shift foremen with the intent that it will be
available to all workers who wish to review it.
Fire creates intense stress like no other in an emergency. Remember to always remain
calm ... call 911. Many people are seriously injured in a fire for two reasons;
1) They attempt to extinguish a fire without having been trained on how to do so, and/or
2) They run back into a burning building in an attempt to rescue someone believed to be
still inside, or to retrieve a "valuable" item left behind during the evacuation.
DO NOT RE-ENTER A BURNING BUILDING OR STRUCTURE. Follow the
instructions in the Evacuation section regarding building re-entry
We have multiple use fire extinguishers. Fire extinguishers are rated as follows; • A =
paper/wood
• B = liquid
• C = electrical
Sound the Fire Alarm:
• This is done by pulling a manual fire alarm or using the landline emergency
system to announce the emergency.
• Use of cell phones is limited to contacting C3 personnel.
Call 911:
Tell the emergency operator the nature of the emergency. • Provide the following
information:
• What the fire emergency is.
• Exact location of the fire.
• Type of Fire.
If You Have Been Trained, Attempt to Extinguish the Fire:
• Use the appropriate fire extinguisher. To ensure employee safety, attempting to
extinguish a fire should only be done during the early stages. If more than 1 fire
extinguisher is needed, the fire is too large to be put on by company staff.
Safely Exit the Building / Burning Area of Building:
• Once out, report to the immediate supervisor in the designated area to be accounted
for.
C3 Earthquake Readiness Plan
Earthquake preparedness is something we take seriously as it’s an imminent
occurrence. “The primary dangers to workers result from: being struck by structural
components or furnishings, inadequately secured stored materials, burns resulting from
building fires resulting from gas leaks or electrical shorts, or exposure to chemicals
released from stored or processed chemicals. Many of the hazards to workers both
during and following an earthquake are predictable and may be reduced through hazard
identification, planning, and mitigation.” Osha Website – US Depart of Labor –
https://www.osha.gov/dts/earthquakes/preparedness.html
If an Earthquake Occurs:
If You Are Indoors
• Stay there. Get under a sturdy table, desk or equipment. Pick a location that will give
you air (one that does not face file cabinets or bookshelves). Move only to get away
from windows, walls, stacked bins, or any item that may fall.
Once the Shaking Stops
• Remain calm, safely and quickly exit the building.
Once Outside
• Stay away from exposed water, gas and/or electrical lines. Do not smoke, use lighters,
or strike matches.
Once Earthquake Is Over
• Check for injuries, notify a first aid/CPR qualified person. Check for fires or fire
hazards that may have occurred during the earthquake.
• Turn off gas if you smell a leak; shut the electricity if there is a short.
• Search for advisories through the county website and local news organizations pages.
If the Building Must Be Evacuated
• Based on where the threat, fire or other cause for evacuation occurred we have three
evacuation routes as attached in the diagram below. We have an exit in the rear, side
and front of the building depending on the occurrence and fastest/safest exit route.
When to evacuate:
§ If emergency response authorities indicate specifically to do so.
§ If emergency response authorities indicate there is time to do so.
§ If you can reach a safe location before an event is expected to occur.
§ When environmental conditions would not expose evacuees to a dangerous
environment.
According to Osha there are many things you can do to prepare before an earthquake
occurs:
§ “Wait in your safe place until the shaking stops, then check to see if you are hurt.
You will be better able to help others if you take care of yourself first, and then
check the people around you. Move carefully and watch out for things that have
fallen or broken, creating hazards. Be ready for aftershocks.
§ Be on the lookout for fires. Fire is the most common earthquake-related hazard,
due to broken gas lines, damaged electrical lines or appliances, and previously
contained fires or sparks being released.
§ If you must leave a building after the shaking stops, use the stairs, not the
elevator, and look for falling debris. Earthquakes can cause fire alarms and fire
sprinklers to go off. You will not be able to rule out whether there is a real threat
of fire, and the elevators may have been compromised. Always use the stairs.
§ If you’re outside in an earthquake, stay outside. Move away from buildings, trees,
streetlights and overhead lines. Crouch down and cover your head. Many injuries
occur within ten feet of the entrance to buildings. Bricks, roofing and other
materials can fall from buildings, injuring persons nearby. Trees, streetlights and
overhead lines may also fall, causing damage or injury.
Discuss earthquakes and earthquake preparedness with co-workers. Everyone in your
workplace should know what to do if an earthquake occurs. Discussing earthquakes
ahead of time helps reduce fear and anxiety and lets everyone know how to respond.”
Osha Website – US Depart of Labor
https://www.osha.gov/dts/earthquakes/preparedness.html
Quarterly Preparedness Training
Quarterly the Regional Manager along with all other managers will attend a first-
aid class from an organization such as the American Red Cross, American Heart
Association, or National Safety Council chapter. They will get training on how to use a
fire extinguisher and receive training on how to keep focused and know what to do
when an earthquake occurs.
C3 upon license approval will prepare for disasters and emergency situations by
purchasing emergency supply kits and keep them in shelter locations.
§ Basic Disaster Supplies Kit. Ready.gov - Federal Emergency Management
Agency (FEMA).
§ Emergency Supplies for Earthquake Preparedness. Centers for Disease
Control and Prevention. (CDC).
Training and Exercises
§ Ensure that all workers know what to do in case of an earthquake.
§ Practice earthquake and evacuation plans on a quarterly basis.
§ Update plans and procedures based on lessons learned from exercises.
Annually we will participate in ShakeOut, which is an annual global earthquake drill
supported by FEMA, the U.S. Geological Society (USGS), the National Science
Foundation, and others. Businesses and other organizations can register and
participate for free. ShakeOut provides an earthquake Drill Manual for Businesses with
lessons for workers and employers.
C3 Bomb Threat Plan
Bomb threats are a rare occurrence, but can happen at any time. The only
reasonable cause for a call reporting a bomb threat are:
• The caller has definite knowledge or believes that an explosive or incendiary device
has been or will be placed, and may want to minimize personal injury or property
damage.
• The caller wants to create an atmosphere of anxiety and panic which will, in turn,
possibly result in a disruption of the normal activities at the center where the device is
purportedly located.
In the event of a bomb threat or suspected presence of a bomb:
Contact Your Manager Immediately.
• Report the details of the call.
• The supervisor will contact the Human Resources Director and the Regional Area
Manager, who will contact authorities.
• DO NOT use a radio, pager or cell phone as the electrical impulse may cause
detonation.
If the Threat Is Made by Phone:
• Have another person monitor the call if possible.
• Keep the caller on the line as long as possible.
ASK:
• When will the bomb explode? • Where is the bomb located?
• What kind of bomb is it?
• What does the bomb look like? • What will set it off?
• Why did you place it? • What is your name?
Fill Out a Bomb Threat Checklist as soon as possible (Appendix C).
Do Not Discuss the Call with Other Employees
• This will only create panic and inadvertently set off the device and/or result in injury
from the ensuing rush to get out.
Keep the following tips in mind:
• If you spot the suspicious device, DO NOT TO TOUCH, HANDLE, OR MOVE IT!
• IF THE SITUATION DICTATES, an evacuation will be ordered and will occur only
through areas previously searched. DO NOT USE FIRE ALARMS AS NOTIFICATION!
• IF A SEARCH TEAM COMES TO THE CENTER, the Search Team should notify
people as they clear areas, and direct their egress through the cleared areas.
C3 Workplace Violence/Hostile Situations
In today's society, incidents of hostile people entering the workplace are increasing.
Hostile people include disgruntled employees, angry spouses, and violent strangers.
Whatever the situation, these individuals should be treated with caution.
If you are ever faced with a hostile person (one who is threatening your safety and the
safety of others, or property damage):
If you are faced with a gun or other type of weapon, do not resist and comply.
• Take all threats of violence as serious. Report any threats to your Supervisor, the
Human Resources Director or the Plant Manager.
• Report all suspicious behavior to your manager and supervisor on duty.
• Do not resist in case of robbery.
• Don’t intervene between people who are fighting.
• Take cover if they fire shots. Lay still on the floor. Call for assistance when it is
safe to do so.
For a hostage situation:
If safely possible, move away from the area and contact your supervisor. Report the
following:
There is a possible hostage incident. Call 911
Give your location.
Give the number of suspects and descriptions (what they are wearing, color of clothing,
male/female, etc.)
Give description of weapons (knife, gun, golf club, etc.)
Give a number of staff or patients/customers being held.
Give your name and call back number.
If it is not possible to safely exit the area:
Try to minimize your exposure by barricading yourself in a protective area, or
Be calm, listen and do as the person demands.
* At all times DO NOT PROVOKE a hostile individual by panic, laughter, or anger.
• Building Evacuation will be coordinated with the law enforcement agency in command.
Follow these tips if you have been a victim of an attack or have witnessed one:
Call security / police immediately (911).
Carefully and accurately describe the act and the attacker.
Do not change anything at the scene where the violence occurred.
Do not clean up, reset furniture, or touch any objects handled by the attacker.
C3 Power Outage or Power Failure Plan
In the event of a power failure, the following procedures are to be taken;
Administrative Offices
All Managers are equipped with a working flashlight. Additional flashlights may be
obtained from the administration office department. Turn off lights, computers, coffee
machines, cash registers, etc. (so they are not disrupted during power surge).
Retail/Display Area
• Turn off all switches and lights.
• Secure and lock shop.
Sensitive Use Areas
When power is restored, check the following items.
• All computer systems, cameras, etc are properly working.
• Ensuring all All financial and accounting information is secure.
• Ensuring all products in the Sensitive Use Area are properly secured and accounted
for.
Areas of Backup Power
Our secure and sensitive use area that contains our video surveillance equipment has a
12-hour battery backup in case of emergencies we will still be able to monitor the
premises and perimeter.
C3 Procedures for a Heat Wave
For purposes of this section only, “heat wave” means any day in which the
predicted high temperature for the day will be at least 80 degrees Fahrenheit and at
least ten degrees Fahrenheit higher than the average high daily temperature in the
preceding five days. Fresno is known for having extremely hot summers.
During a heat wave or heat spike, the work day will be cut short or rescheduled
(example conducted at night or during cooler hours).
During a heat wave or heat spike, and before starting work, tailgate meetings will be
held, to review the company heat illness prevention procedures, the weather forecast
and emergency response. In addition, if schedule modifications are not possible,
workers will be provided with an increased number of water and rest breaks and will be
observed closely for signs and symptoms of heat illness.
Each employee will be assigned a “buddy” to be on the lookout for signs and symptoms
of heat illness and to ensure that emergency procedures are initiated when someone
displays possible signs and symptoms of heat illness.
C3 High Temperature Procedures
High Heat Procedures are additional preventive measures that this company will
use in addition to heat illness prevention measures currently in place when the outdoor
temperature equals or exceeds 95 degrees Fahrenheit.
Effective communication by voice, direct observation, mandatory buddy system, or
electronic means will be maintained, so that employees can contact a supervisor when
necessary. If the supervisor is unable to be near the workers (to observe them or
communicate with them), then an electronic device, such as a cell phone or text
messaging device, will be used for this purpose if reception in the area is reliable.
Frequent communication will be maintained with employees working by themselves or
in smaller groups (keep tabs on them via phone or two-way radio), to be on the lookout
for possible symptoms of heat illness. The employee(s) will be contacted regularly and
as frequently as possible throughout the day, since an employee in distress may not be
able to summon help on his or her own.
Effective communication and direct observation for alertness and/or signs and
symptoms of heat illness will be conducted frequently. When the supervisor is not
available, a designated alternate responsible person will be assigned, to look for signs
and symptoms of heat illness. If a supervisor, designated observer, or any employee
reports any signs or symptoms of heat illness in any employee, the supervisor or
designated person will take immediate action commensurate with the severity of the
illness (see Emergency Response Procedures).
Employees will be reminded constantly throughout the work shift to drink plenty of water
and take preventative cool-down rest breaks when needed.
C3 Emergency Response Procedures
Emergency service providers will be called immediately if an employee displays
signs or symptoms of heat illness (decreased level of consciousness, staggering,
vomiting, disorientation, irrational behavior, incoherent speech, convulsions, red and hot
face), does not look OK or does not get better after drinking cool water and resting.
While the ambulance is in route, first aid will be initiated (cool the worker, remove
excess layers of clothing, place ice pack in the armpits and groin area and fan the
victim). Do not let a sick worker leave, as they can die before reaching a hospital!
Contacting Emergency Medical Services
The following outlines how we will summon emergency medical services for heat
illness if the situation arises:
KNOW YOUR LOCATION AT ALL TIMES!
Emergency transportation will be immediately called for in suspected cases of heat
stroke or stress. Contact 911: Tell them this is a heat illness call, the symptoms, and
exact address 2848 N. Wishon Ave. Fresno CA 93704. Employees trained in First Aid /
CPR will provide immediate medical attention to cases of suspected heat exhaustion or
heat stroke illness. Employees not trained will contact a certified First Aid/CPR person
(See list for identified Certified First Aid/CPR personnel).
• Contact Supervisor, tell supervisor who is experiencing heat illness, what is
happening, and where to meet emergency response.
• Provide treatment for general care for heat emergencies, cool the body, give
fluids and minimize shock.
For heat cramps or heat exhaustion: Get the person to a cooler place and have him or
her rest in a comfortable position. If the person is fully awake and alert, give a half glass
of cool water every 15 minutes. Do not let him or her drink too quickly. Do not give
liquids with alcohol or caffeine in them, as they can make conditions worse. Remove or
loosen tight clothing and apply cool, wet cloths such as towels or wet sheets. Call 9-1-1
or the local emergency number if the person refuses water, vomits or loses
consciousness.
For heat stroke: Heat stroke is a life-threatening situation! Help is needed fast. Call 9-1-
1 or the local emergency number. Move the person to a cooler place. Quickly cool the
body. Wrap wet sheets around the body and fan it. If you have ice packs or cold packs,
wrap them in a cloth and place them on each of the victim's wrists and ankles, in the
armpits and on the neck to cool the large blood vessels. (Do not use rubbing alcohol
because it closes the skin's pores and prevents heat loss.) Watch for signals of
breathing problems and make sure the airway is clear. Keep the person lying down.
Acclimatization
The weather will be monitored daily by the company. The supervisor will be on
the lookout for sudden heat wave(s), or increases in temperatures to which employees
haven’t been exposed to for several weeks or longer.
New employees or those employees who have been newly assigned to a high heat area
will be closely observed by the supervisor or designee for the first 14 days. The intensity
of the work will be lessened during a two-week break-in period (such as scheduling
slower paced, less physically demanding work. Steps taken to lessen the intensity of the
workload for new employees will be documented.
The supervisor or the designee will be extra-vigilant with new employees and stay alert
to the presence of heat related symptoms.
New employees will be assigned a “buddy” or experienced coworker to watch each
other closely for discomfort or symptoms of heat illness.
During a heat wave, all employees will be observed closely (or maintain frequent
communication via phone or radio), to be on the lookout for possible symptoms of heat
illness.
Employees and managers will be trained on the importance of acclimatization, how it is
developed and how these company procedures address it.
Employee and Supervisory Training
C3 is committed to having a safe workplace and will train all employees, both
supervisory and non-supervisory, on the policies and procedures established to ensure
that commitment is kept.
The Area Regional Manager will ensure that the program is implemented when
the conditions described above are predicted to be present. On-site managers are
expected to implement, support and reinforce this program, such as ensuring adequate
amounts of water and encouraging regular drinking, shade and recovery breaks are
taken when needed, and emergency response support are in place at all times during
elevated temperatures, and that work schedules are adjusted in accordance with our
program.
Training will be provided before the beginning of work involving a risk of heat illness.
The training will be provided when an employee is hired, with refresher training as
needed. As all activities, will be in a temperature controlled interior environment we do
not anticipate any instances of overheating.
Employees will be trained in the following;
• The company’s program and procedures for identifying and controlling
exposures.
• Environmental and personal risk factors for heat illness.
• Importance of frequent consumption of small quantities of water.
• Importance of acclimatization.
• Types of heat illness and common signs and symptoms.
• Importance of immediately reporting symptoms and signs of heat illness
occurring to themselves or co- workers.
• Procedures for responding to symptoms of heat illness, including obtaining
emergency medical services, how to contact emergency medical services and
for transporting if needed and how to provide clear and precise directions to
the work site.
Supervisor training will include all of the above and procedures to follow to implement
this program; and procedures to follow when an employee exhibits symptoms, including
emergency response.
Premise Evacuation
In case of emergency there are three emergency evacuation routes on the
premises depending on the situation. As detailed in the diagrams below in Appendix E,
individuals will be able to safely and timely exit the premises from the front, side or rear
of the building.
When to evacuate:
§ If emergency response authorities indicate specifically to do so.
§ If emergency response authorities indicate there is time to do so.
§ If you can reach a safe location before an event is expected to occur.
§ When environmental conditions would not expose evacuees to a dangerous
environment.
In the event an evacuation is necessary; the following procedures have been developed
to ensure safe egress of personnel and visitors.
Sound the Alarm
• If the alarm is not working, make the announcement verbally.
Evacuation Script:
“Attention Please: Please evacuate the premises. Employees please report to your
supervisor at the meeting area.”
Exits – see posted evacuation maps
All employees will immediately move to the nearest exit. Those who have visitors with
them will escort the visitors out of the facility by the nearest exit.
Meeting Area
All Personnel will immediately gather outside 500 ft. from the premises. A manager will
go over the personnel checklist, Appendix A and check in with their supervisor. No one
should leave this meeting place. If return entry is necessary, a Supervisor must be
notified. NO ONE IS ALLOWED BACK INTO THEIR WORK AREA.
Accounting for Employees
Supervisors will verify that all employees and visitors are safely evacuated and
accounted for. Supervisors will report the information to the highest ranking (NAME OF
COMPANY) official on-site. The receptionist will be responsible for checking the visitor
Sign-in book and notifying the Emergency Coordinator of any visitors on site.
Information will be recorded on the Accountability Report Form (Appendix A) to let
responding authorities know who is present, who may need to be rescued, and where
they were last seen in the work site.
APPENDIX A
C3 PERSONNEL ACCOUNTABILITY FORM
Employee Count: _________________
Bathroom Check: _________________
Communication with Authorities: _________________
Employee Name:____________________
Signature:_________________________
Date:___________
APPENDIX B
C3 Fire/Gas/Disaster Safety Checklist
Employee Count: _________________
Bathroom Check: _________________
Gas Shut Off: _________________
Electric Power Shut Off: _________________
Evacuation and Crowd Control: _________________
Communication with Authorities: _________________
Employee Name:____________________
Signature:_________________________
Date:___________
APPENDIX C
C3 Bomb Threat BOMB THREAT (CHECKLIST)
1. If the Threat Is Made by Phone:
• Have another person monitor the call if possible.
• Keep the caller on the line as long as possible.
ASK:
• When will the bomb explode? _______________________________
• Where is the bomb located? _______________________________
• What kind of bomb is it? _______________________________
• What does the bomb look like? • What will set it off ___________________________
• Why did you place it? • What is your name? _______________________________
2. Threat Language: (circle all that apply)
Well-Spoken Foul Irrational Incoherent
3. CALLER INFORMATION:
Sex of Caller Adult Caller's Voice? ______________
What was the estimated age of the Individual? _________________
If the voice is familiar, who did it sound like? _________________________________
Where they using any type of voice changing machine do you think? ______________
4) Background Noise:(circle all that apply)
street noises office noises factory noises voices music static clear
Do Not Discuss the Call With Other Employees:
• This will only create panic and inadvertently set off the device and/or result in injury
from the ensuing rush to get out.
APPENDIX D
C3 First Aid/CPR Personnel List
1. Lawrence Webb
2. Homa Webb
3. Katie Dodd
4.
5.
6.
7.
8.
9.
10.
The Onsite Managers will be trained in first aid/cpr and will be added
to this list.
Appendix E
Please see attached Premise Diagram
Sensitive VidLDDDIPROMET2ND MET2ND DMET2ND Wishon AveStorage/GarageGEXIE. Michigan AveVacant LotTrain TracksAuto Repair/Towing Company
Sensitive
Vid
L
DD
D
I
P
R
O
MET
2ND
MET
2ND
D
MET
2ND
Wishon Ave
Storage/Garage
G
E
X
I
E.
Mich
igan
Ave
Vacant Lot
Train Tracks
Auto Repair/Towing Company
EVACUATION PLAN
2848 N. WISHON AVE. FRESNO CA 93704
Legend:
= Staff Evacuation Route
Section 6. Location
C3 Delivery Fresno Location
The proposed location address is 2848 N. Wishon Ave. Fresno, CA 93704 on the
outskirts of the Tower District. The property parcel number is 44316401. The property is
a corner lot with active train tracks in the rear of the building and a vacant lot across the
street. Our closest neighbors are auto repair/towing, vacant lot and train tracks. We feel
this is the best cannabis Dispensary property layout in the City of Fresno. It is very
secure and features:
• Large secure parking lot.
• Plenty of street parking available.
• 1 inch thick steel security window bars on all windows.
• Buzz-In door secure door systems.
• Fully enclosed 8 ft. high fenced yard with barbed wire topping.
• Steel secondary security doors on the front, side and rear of the building.
Floor Plan
• The premises features five rooms, two bathrooms and a garage inside a
barbed-wire secured fenced yard.
• Please see the attached premise diagram for descriptions of each area.
INDEMNIFICATION AND HOLD HARMLESS AGREEMENT
FOR COMMERCIAL CANNABIS BUSINESS PERMIT APPLICATION
To the fullest extent permitted by law, the City of Fresno (City) shall not assume any liability whatsoever with respect to
having issued a commercial cannabis business permit pursuant to Fresno Municipal Code Section. 9-3333 or otherwise
approving the operation of any commercial cannabis business or cannabis retail business.
In consideration for the submittal of an application for a commercial cannabis business permit application and/or issuance
of a cannabis business permit, and to the furthest extent allowed by law, Applicant does hereby agree to indemnify, hold
harmless and defend the City and each of its officers, officials, employees, agents and volunteers from any and all loss,
liability, fines, penalties, forfeitures, costs and damages (whether in contract, tort or strict liability, including but not limited
to personal injury, death at any time and property damage) incurred by City, Applicant or any other person, and from any
and all claims, demands and actions in law or equity (including reasonable attorney's fees and litigation expenses), arising
or alleged to have arisen directly or indirectly out of the issuance of a cannabis business permit. Applicant’s obligations
under the preceding sentence shall not apply to any loss, liability, fines, penalties, forfeitures, costs or damages caused
solely by the gross negligence, or caused by the willful misconduct, of City or any of its officers, officials, employees,
agents or volunteers.
Applicant must, at the time of permit issuance, maintain insurance at coverage limits and with conditions thereon
determined necessary and appropriate from time to time by the City Manager.
Applicant shall conduct all defense at his/her/its sole cost. The fact that insurance is obtained by Applicant shall not be
deemed to release or diminish the liability of Applicant, including, without limitation, liability assum ed under this Agreement.
The duty to indemnify shall apply to all claims regardless of whether any insurance policies are applicable. The duty to
defend hereunder is wholly independent of and separate from the duty to indemnify and such duty to defend exists
regardless of any ultimate liability of Applicant. The policy limits do not act as a limitation upon the amount of defense
and/or indemnification to be provided by Applicant. Approval or purchase of any insurance contracts or policies shall in no
way relieve from liability nor limit the liability of Applicant, its officials, officers, employees, agents, volunteers or invitees.
City shall be reimbursed for all costs and expenses, including but not limited to legal fees and costs and court
costs, which the city may be required to pay as a result of any legal challenge related to the city's approval of the
applicant's commercial cannabis business permit. The City may, at its sole discretion, participate at its own
expense in the defense of any such action, but such participation shall not relieve any of the obligations imposed
hereunder.
This Indemnification and Hold Harmless Agreement shall survive the expiration or termination of the Application
and/or Permit.
The undersigned acknowledges that he/she (i) has read and fully understands the content of this Indemnification
and Hold Harmless Agreement; (ii) is aware that this is a contract between the City and Applicant; (iii) has had the
opportunity to consult with his/her attorney, in his/her discretion; (iv) is fully aware of the legal consequences of
signing this document; and (v) is the Applicant or his/her/its authorized signatory.
Signed on this day of 2020.
Applicant Signature City Employee Signature
Print Name and Company Name Print Name
Address Title
Telephone Number Telephone Number
OFFICE OF THE CITY MANAGER
January 14, 2021
Mr. Lawrence Webb Jr.
E-Mail:
Dear Mr. Webb,
The City Manager’s office has received your message contesting the rejection of
your application.
Fresno Municipal Code (FMC) Section 9-3316(a) states, “The City Manager shall
adopt the procedures to issue the commercial cannabis business permits…” In
accordance with this provision, the City Manager’s Office posted the “Application
Procedures & Guidelines for A Commercial Cannabis Business Permit” on the City’s
website on October 19, 2020. Page four of this document, under the section called
“Phase I: Determination of Eligibility”, states that the application must be submitted no
later than December 4, 2020 at 4:00 p.m. Your application, # C-20-124 was submitted
December 4, 2020 at 9:30 p.m. The application procedures document further states,
“Late or incomplete applications at the time of application closing will be rejected.” Your
application was rejected for being late.
In addition to being late, you submitted e-comments to the City Council agenda
of 12/10/2020 regarding your application. FMC Section 9-3316(g) states, “At the time of
filing, no Applicant or Owner shall initiate, engage in, or continue any communication to
or with any elected official or Planning Commissioner, and no elected official or
Planning Commissioner shall initiate, engage in, or continue any communication to or
with any Applicant or Owner, concerning or touching upon any matter which is the
subject of this Article. The application shall be rejected if prohibited communications
take place.”
In accordance with the Article 33 of Chapter 9 of the FMC, your application did
not qualify for further consideration. FMC section 9-3317 provides that only commercial
cannabis business permit approvals may be appealed by the applicant, Mayor, or
Councilmember whose district the location is in. All application rejection decisions are
final and cannot be appealed.
Should the application process open again in the future, you would be eligible to
re-submit your application at that time.
OFFICE OF THE CITY MANAGER
Thank you for your application.
Jennifer Ruiz, MBA
Project Manager
Office of the Mayor and City Manager
Office of Cannabis Oversight
E-Mail: Jennifer.Ruiz@fresno.gov
CC:
Thomas Esqueda, City Manager
City of Fresno, City Attorney’s Office
Section 3. Neighborhood Compatibility Plan
C3 Good Neighbor Plan
C3 plans on being a great neighbor to all and rapidly responsive to any issues
arising from our presence. We feel the location is advantageous for a few reasons;
ample street parking, vacant land, train tracks and auto repair for neighbors, large
private parking lot, all at a discreet secure office/commercial setting on a busy main
road.
Our safety and security protocols setup systems and training to prevent complaints
related to; noise, light, odor, litter, vehicles and pedestrian traffic. The three armed-
guards on premises 24/7 will play a key role in preventing issues and from us having
any negative impact on our neighbors and the surrounding community. Our goal is to be
a positive member of the community and serve as an example of how a CCB should
operate.
We have comprehensive; security, safety and operations plans as detailed in our C3
Safety Plan that ensures any and all issues arising will be professionally and swiftly
handled and escalated when needed. In the event an issue arises it is immediately
referred to the manager on-duty and then escalated to management as needed.
We have the best available odor control technology and devices shall be installed at the
premises to ensure that odors from cannabis are not detectable off-site. There will be
five units, one in each separate room of the premises to optimize odor-control.
We will have sufficient odor absorbing ventilation and exhaust system shall be provided
so that odor generated inside the premises that is distinctive to its operation is not
detected outside of the facility, anywhere on adjacent property or public rights-of-way,
on or about the exterior or interior common area walkways, hallways, breezeways,
foyers, lobby areas, or any other areas available for use by common tenants or the
visiting public, or within any other unit located inside the same building as the cannabis
retail business or commercial cannabis business.
Specific Odor-Emitting Activities
1. Storage- The product entering the facility will be inventoried and stored in the
product/safe room and denoted “Sensitive Use Area”. Appropriate measures will be
provided for odor mitigation utilizing a self-contained exhaust air filtration system with
odor control that creates negative air pressure between the premises' interior and
exterior, so that the odors generated inside the premises are not detectable outside the
premises. Any room that stores or displays products shall have such a unit.
Furthermore, the product will be kept in an odor proof container locked safely behind a
commercial fireproof safe. These practices combined from experience eliminates any
residual odor.
2. Delivery Staging- The ready pending delivery orders will be moved from the
Limited-Access Area to the Administration Office. Employees will pack and label
delivery orders and place them in this room, as in the inventory room, it will be equipped
with odor mitigation protection by using a self-contained unit with a fan attached to a
large 2’ by 6’ charcoal filter. Each prescription will be packaged in a tamper, odor, and
child-proof package or prescription bag, sealed and labeled for the specific patient. The
prescriptions will be sealed in a locked box once in the delivery vehicle until they can be
delivered.
3. Delivery Vehicles- Each delivery vehicle will be equipped with an end car filter and
air purifier including tamper-proof locked boxes for storage until delivered. Distribution
vehicles larger than a sedan will be equipped with a fully caged and locked area for
cargo.
4. Quarterly compliance and odor assessment. Quarterly we will contract with a certified
security consultant who will give an assessment and recommendations on how we can
continually improve our practices.
Waste Management Plan
We intend to contract with a licensed waste service provider to have scheduled pickups
twice weekly of trash and recycling. Daily assigned staff will provide general
housekeeping services and weekly a professional sanitation team will clean the
premises after hours with security on looking.
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Payment Receipt
Accela Payment
Transaction ID Amount
72687 $335.00
Merchant Name City of Fresno DARM
Accela
First Name Homa
Middle Initial S
Last Name Webb
Address
City
Country United States
State California
Postal Code
Phone US
Email Address
Bill Payment Amount
Serv. Fee $7.70
Total Payment Amount
Credit Card Number 6377
Card Verification Number xxx
Payment successful!
Amount Charged $342.70
Transaction ID 136065995
Payment Date / Time 12/4/2020 1:00:44 PM
Pacific
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Payment Detail Report
Record: P20-04651 Zoning Inquiry
Address: 2848 N WISHON AVE , FRESNO 93704
APN: 44316401
RECEIPT
NUMBER
PAYMENT
METHOD
PAYMENT
DATE
TRANSACTION
CODE
FEE NAME INVOICED
AMOUNT
CC FEE TOTAL PAID
695268 Credit Card 12/03/2020 135977159 Response to basic zoning
questions identified on
application
Total For Receipt 695268
TOTAL PAID FOR P20-04651