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HomeMy WebLinkAboutC-20-124 C2 Delivery, Inc. RedactedApplicant (Entity) Information Application Type Proposed Location Commercial Cannabis Business Permit Application C-20-124 Submitted On: Dec 04, 2020 Applicant Lawrence Webb Applicant (Entity) Name: C3 Delivery, Inc. DBA: C3 Organics Physical Address: 2848 N. Wishon Ave. City: Fresno State: CA Zip Code: 93704 Primary Contact Same as Above? Yes Primary Contact Name: Lawrence Webb Primary Contact Title: President Primary Contact Phone: Primary Contact Email:HAS ANY INDIVIDUAL IN THIS APPLICATION APPLIED FOR ANY OTHER CANNABIS PERMIT IN THE CITY OF FRESNO?: No Select one or more of the following categories. For each category, indicate whether you are applying for Adult-Use (“A”) or/and Medicinal (“M”) or both Both Please make one selection for permit type. If making multiple applications, please submit a new application for each permit type and proposed location. Permit Type Retail (Storefront) Business Formation Documentation: Corporation Property Owner Name: Brad Hardie Proposed Location Address: 2848 N. Wishon Ave. City: Fresno State: CA Zip Code: 93704 Property Owner Phone: 559-433-7613 Property Owner Email:Assessor's Parcel Number (APN): 443 164 01 Proposed Location Square Footage: Supporting Information Application Certification Owner Information 1000 List all fictitious business names the applicant is operating under including the address where each business is located: C3 Delivery 300 Pendleton Way #316 Oakland, CA 94621 Has the Applicant or any of its owners been the subject of any administrative action, including but not limited to suspension, denial, or revocation of a cannabis business license at any time during the past three (3) years? No Is the Applicant or any of its owners currently involved in an application process in any other jurisdiction? No I hereby certify, under penalty of perjury, on behalf of myself and all owners, managers and supervisors identified in this application that the statements and information furnished in this application and the attached exhibits present the data and information required for this initial evaluation to the best of my ability, and that the facts, statements, and information presented are true and correct to the best of my knowledge and belief. I understand that a misrepresentation of fact is cause for rejection of this application, denial of the permit, or revocation of a permit issued. In addition, I understand that the filing of this application grants the City of Fresno permission to reproduce submitted materials for distribution to staff, Commission, Board and City Council Members, and other Agencies to process the application. Nothing in this consent, however, shall entitle any person to make use of the intellectual property in plans, exhibits, and photographs for any purpose unrelated to the City's consideration of this application. Furthermore, by submitting this application, I understand and agree that any business resulting from an approval shall be maintained and operated in accordance with requirements of the City of Fresno Municipal Code and State law. Under penalty of perjury, I hereby declare that the information contained in within and submitted with the application is true, complete, and accurate. Iunderstand that a misrepresentation of the facts is cause for rejection of this application, denial of a permit or revocation of an issued permit. A denial or revocation on these grounds shall not be appealable (FMC 9-3319(d)). Name and Digital Signature true Title President Please note: the issuance of a permit will be determined based on the application you submit and any major changes to your business or proposal (i.e. ownership, location, etc.) after your application is submitted may result in a denial. All applications submitted are considered public documents for Public Records Act request purposes. For details about the information required as part of the application process, see the Application Procedures & Guidelines, City of Fresno Municipal Code Article 33 and any additional requirements to complete the application process. All documents can be found online via this link. For questions please contact the City Manager’s Office at 559.621.5555. Owner Name: Lawrence R. Webb, Jr. Owner Title: President OFFICE OF THE CITY MANAGER January 14, 2021 Mr. Lawrence Webb Jr. E-Mail: Dear Mr. Webb, The City Manager’s office has received your message contesting the rejection of your application. Fresno Municipal Code (FMC) Section 9-3316(a) states, “The City Manager shall adopt the procedures to issue the commercial cannabis business permits…” In accordance with this provision, the City Manager’s Office posted the “Application Procedures & Guidelines for A Commercial Cannabis Business Permit” on the City’s website on October 19, 2020. Page four of this document, under the section called “Phase I: Determination of Eligibility”, states that the application must be submitted no later than December 4, 2020 at 4:00 p.m. Your application, # C-20-124 was submitted December 4, 2020 at 9:30 p.m. The application procedures document further states, “Late or incomplete applications at the time of application closing will be rejected.” Your application was rejected for being late. In addition to being late, you submitted e-comments to the City Council agenda of 12/10/2020 regarding your application. FMC Section 9-3316(g) states, “At the time of filing, no Applicant or Owner shall initiate, engage in, or continue any communication to or with any elected official or Planning Commissioner, and no elected official or Planning Commissioner shall initiate, engage in, or continue any communication to or with any Applicant or Owner, concerning or touching upon any matter which is the subject of this Article. The application shall be rejected if prohibited communications take place.” In accordance with the Article 33 of Chapter 9 of the FMC, your application did not qualify for further consideration. FMC section 9-3317 provides that only commercial cannabis business permit approvals may be appealed by the applicant, Mayor, or Councilmember whose district the location is in. All application rejection decisions are final and cannot be appealed. Should the application process open again in the future, you would be eligible to re-submit your application at that time. OFFICE OF THE CITY MANAGER Thank you for your application. Jennifer Ruiz, MBA Project Manager Office of the Mayor and City Manager Office of Cannabis Oversight E-Mail: Jennifer.Ruiz@fresno.gov CC: Thomas Esqueda, City Manager City of Fresno, City Attorney’s Office C3 DELIVERY, INC. C3 Delivery, Inc. DBA C3 Organics Business Plan Prepared by: Lawrence Webb, Jr., President 10/20/2020 C3 DELIVERY, INC. Executive Summary Founders C3 Delivery, Inc. was founded in 2015 under Cali Care Collective, Inc. and operated under Prop. 215/SB 420 until legalization in 2017. One of the first in line to apply for a state license and have had Retail-Delivery and Distribution licenses since 2018 out of Alameda County. Myself and my wife Homa Webb started this company, we’ve moved all over California to pursue our dream of having a lasting vertically integrated, family owned cannabis business. We are steadfast in our mission and hope to pass along our passion to our; employees, patients and communities we reach. We look forward to moving to Fresno and becoming active members of the community. Future of the Company Since 2015 we’ve focused on patients/customers first when it comes to; product, service and major decisions of the company. It has served us well, with over 2500 positive reviews online, over 10k subscribed to our bi-weekly text/email list and growing number of employees. We hope to continue the same service and standards at our new flagship Dispensary/Delivery in Fresno, CA. We have what some consider the best, most secure Dispensary/Delivery location in Fresno County and hope we get the opportunity to serve the communities and people of Fresno. C3 DELIVERY, INC. Mission Statement Helping to educate and create awareness of the medicinal benefits of cannabis for humans & pets, while providing; safe, secure and clean access. Principal Members Lawrence Webb — President/Operations Manager Homa Webb — Vice President/Human Resources Katie Dodd — Compliance Manager/Regional Manager Legal Structure C3 Delivery, Inc. is a California C corporation C3 DELIVERY, INC. Industry This newly regulated industry in California has only been around since 2018 but Cannabis is no stranger to the U.S. or City of Fresno. To this day there are illegal dispensaries and deliveries selling unregulated, sometimes harmful products operate. This year however the City of Fresno adopted ordinances for legal, licensed cannabis for every part of the supply chain. Thus, opening a new industry and market in County of Fresno which C3 hopes to be a part of and an example of how a CCB should operate. Compliance Our members have extensive experience in cannabis compliance in the local and state level. We will additionally hire the best experts in their field to perform our security and safety reviews. Our first priority above all is staff, visitor, patient and customer safety above all else. Target Market The target audience for us in Fresno is wide and has many different faces. Our age range varies from 18-80. With that being said ages 30-60 male/female have more discretionary income and spend on average 1.5 times their younger counterparts from our records over the last two years. Metropolitan Fresno, officially Fresno–Madera, is a metropolitan area in the San Joaquin Valley, consisting of Fresno and Madera counties. C3 DELIVERY, INC. It is the third-largest metropolitan region in Northern California, behind the Bay Area and Greater Sacramento. C3 Advantages C3 has the following advantages entering a new market: • Brand recognition. • Over 2500 positives reviews from different platforms. C3 DELIVERY, INC. • Proven methods and best practices. • Long-term vendor relationships. • High-quality, interactive METRC compliant custom website and technology. C3 DELIVERY, INC. • Personnel in place to grow and help other grow with us. Employee Training C3 was started in 2015 because we saw a need for professionals in the cannabis space. Since then I have seen, heard and witnessed the profound impact medicinal cannabis has had and continues to have, on people of all walks of life. Making a personal connection with the patient and taking the time to understand their need is what it’s all about. One thing that brings people together unlike anything else is cannabis. No matter ones’; race, color, national origin, religion, or sex it’s something that can unite us all in a time where common bonds are hard to come by. Our handbook clearly illustrates; policy, best practices, safety, compliance, employment information and more. We’ve attached it below for reference. C3 Employee Handbook C3 DELIVERY, INC. Introduction to Company Welcome to C3 Delivery DBA C3 Organics, originally Cali Care Collective established 2015. What Is Important to Being a Part of The Team at C3? We believe in: ● Continuous Improvement – Both for our own professional development and for the services we provide our clients, becoming an ever-better version of ourselves is important to the very core of C3. You’re willing to learn, improve and innovate constantly. ● Rolling Up our Sleeves – No matter your level in the organization, you’re willing to dive in head first to get work done and support the team. No one is above lending a hand and ensuring what needs to get done to achieve success is done. ● Transparency – We believe in being honest with our clients and with ourselves. You’re willing to be open, trustworthy and truthful in all company dealings. ● Creativity – Our clients rely on our ability to be creative, to think “outside of the box”, and to deliver winning solutions. While you are at C3, you will strive to provide creative ideas and solutions to satisfy clients and help our business grow. C3 DELIVERY, INC. ● Excellence - Our work is our art and you will demonstrate attention to detail, pride, and the highest quality behind every client account and each company project we work on. ● Experiences – Learning by experience is the way we grow. We shouldn’t be afraid of failure if we’re trying, learning, and moving forward. You will push yourself to try new things both personally and professionally, and share lessons learned with your peers. C3 policies may change at any time, and staff employees are expected to comply with the most current versions. To the extent this Handbook conflicts with any applicable company policy, the policy will govern. If you have questions concerning this Handbook or a policy, consult your supervisor for clarification. Non-Disclosure Agreement (NDA) and Conflict of Interest Statements To protect company assets, we require all employees to adhere to our non-disclosure agreement and avoid any conflicts of interest. Non-Disclosure Agreement (NDA) Employees & contractors must not misuse confidential information, including internal and client information and communications. It is a condition of employment that the C3 DELIVERY, INC. employee signs the C3 Confidentiality and Intellectual Property Assignment Agreement, which will be provided under separate cover. Confidential information generally consists of non-public information about a person or an entity that, if disclosed, could reasonably be expected to place either the person or the entity at risk of criminal or civil liability, or damage the person or entity’s financial standing, employability, privacy or reputation. The Company is bound by law or contract to protect some types of confidential information, and in other instances the Company requires protection of confidential information beyond legal or contractual requirements as an additional safeguard. Confidential information includes but is not limited to: ● Payroll records, salary, and non-public benefits information ● Social Security numbers, driver’s license numbers, state identification card numbers ● Credit and debit card information, and financial account information ● Personnel records, including but not limited to information regarding an employee’s work history, credentials, salary and salary grade, benefits, length of service, performance, and discipline ● Individual conflict of interest information ● Computer system passwords and security codes ● Information regarding client accounts including client information C3 DELIVERY, INC. ● Patient info. We take our patient’s privacy very seriously here at C3. Any interaction you have with any of our customers or vendors stays between you, C3, and the patient. ● C3’s internal business plans, tools, products, and strategy methods Conflicts of Interest C3 understands that its staff employees may have or be involved in outside financial, business, professional, academic, public service, or other activities. However, outside activities or commitments, familial or other relationships, private financial or other interests, and benefits or gifts received from third parties may create an actual or perceived conflict of interest between the staff employee and the Company. A conflict of interest is a situation, arrangement, or circumstance where the staff employee’s outside or private interests or relationships interfere or appear to interfere with those of the Company or cast doubt on the fairness or integrity of the Company’s business dealings. Every employee is responsible for disclosing to his or her supervisor, any financial or personal interests, activities, or personal or familial relationships that create an actual or perceived conflict of interest. The purpose of this policy is to establish guidelines for conflicts of interest or commitment that might arise in the course of an employees’ duties and external activities. This policy does not seek to unreasonably limit external activities, but emphasizes the need to disclose conflicts and potential conflicts of interest and C3 DELIVERY, INC. commitment, to manage such conflicts and to ensure that the Company’s interests are not compromised. As a basic condition of employment, all Company staff members have a duty to act in the Company’s best interest in connection with matters arising from or related to their employment and other Company activities. In essence, this duty means that employees must not engage in external activities that interfere with their obligations to the Company. They may not damage the Company’s reputation, compete with the Company’s interests, or compromise the independence of the Company’s research and business activities, or be seen as doing so. Staff employees likewise must not profit or otherwise gain advantage from any external activity at the Company’s expense or engage in external activities under circumstances that appear to be at the Company’s expense. Staff employees must disclose and avoid actual and perceived conflicts of interest or commitment between their Company responsibilities and their external activities. Depending on the circumstances, employee participation in activities in which a conflict or perceived conflict of interest exists may be prohibited or may be permitted but affirmatively managed. C3 DELIVERY, INC. Anti-Discrimination Policy C3 provides equal employment opportunities to all employees, applicants, and job seekers, and is committed to making decisions using reasonable standards based on each individual’s qualifications as they relate to a particular employment action (e.g., hiring, training, promotions). No person shall be discriminated against in employment or harassed because of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a physical or mental disability unrelated to ability, protected veteran status, military status, unfavorable discharge from military service, citizenship status, genetic information, marital status, parental status, ancestry, source of income, credit history, housing status, order of protection status, actual or perceived association with such a person or other classes protected by law. This policy includes the commitment to maintaining a work environment based on inclusion and free from unlawful harassment. Under this policy, no employee or applicant shall be subject to retaliation (including harassment, intimidation, threats, coercion or discrimination) because he/she has engaged, in good faith, in the following activities: (i) filing a complaint under this policy with the Company, or with federal, state or local equal employment opportunity agencies; C3 DELIVERY, INC. (ii) assisting or participating in an investigation or other activity related to the administration of any federal, state or local equal employment opportunity or affirmative action law; (iii) opposing any act or practice prohibited by this policy or federal, state or local equal employment opportunity or affirmative action law; or (iv) exercising any other right protected by federal, state or local equal employment opportunity or affirmative action law. Staff employees and applicants for employment should immediately bring any complaint or retaliation under this Policy to the business owner. C3 complies with all federal and state laws concerning the employment of persons with disabilities and acts in accordance with such regulations and guidance including the Americans with Disabilities Act (ADA). Employees with any questions or requests related to the these laws and guidelines, including the ADA, should contact the Company’s ownership. Employment at Will C3 abides by the at will employment doctrine, which means in essence that employees have the right to terminate employment without notice and without cause, for any reason. They are employed at will. As an employer at will, C3 also has the right to C3 DELIVERY, INC. terminate any employee for any reason, and also without advanced notice, except where federal or state law prohibit such actions. Compensation The amount of compensation you will receive is provided in your offer letter. General Employment Information Probationary periods The probationary period is a time for you to learn about your job and become familiar with C3. During this time, your supervisor will explain Company policies and procedure, your job duties, and your performance expectations. Your performance will be closely evaluated by your supervisor to ensure that you understand and are able to meet the performance expectations. The probationary period is considered to by the employee’s first [90] days. Probationary periods may be extended or reenacted on a case by case basis. However, completion of the introductory period does not change or alter the “at- will” nature of your employment relationship. You continue to have the right to terminate your employment at any time, with or without cause or notice, and C3 has the same right. Resignation procedures If you decide to terminate your employment, it is recommended that you give at least a two-week notice to your supervisor in order to maintain a mutually respectful relationship. All resignations must be submitted in writing or email to the management. C3 DELIVERY, INC. Computers and technology C3’s information technology systems and the information served by those systems are valuable and vital assets to the Company. This includes all computer systems (hardware and software), communication systems (networks, telecommunications, video, and audio broadcast systems), and information (processes, documents, data, text images, etc.) in any form on any media. The Company’s information technology systems and all data that reside on them are Company property and may only be used in compliance with applicable law and Company and department policy. As a user of information resources, you are responsible for knowing about appropriate and ethical use of information in all environments you access, protecting the information you are using from corruption or unauthorized disclosure, working in such a manner as to consider the access rights of others, and following applicable guidelines concerning the use and nondisclosure of passwords and other means of access control. C3 has the right to monitor all of its information technology system and to access, monitor, and intercept any communications, information, and data created, received, stored, viewed, accessed or transmitted via those systems. Staff employees should have no expectation of privacy in any communications and/or data created, stored, received, or transmitted on, to, or from the Company’s information technology systems. C3 DELIVERY, INC. Time Keeping and Attendance We expect you to be at your workstation on time each day and to remain there throughout your scheduled hours. Absenteeism or tardiness, even for good reasons, is disruptive to C3 operations and interferes with C3’s ability to conduct business. Depending upon the circumstances, absenteeism or tardiness may result in discipline, up to and including discharge. If you are going to be late or absent from work for any reason, you must personally notify your supervisor as far in advance as possible so that proper arrangements can be made to handle your work during your absence. Of course, some situations may arise in which prior notice cannot be given. In those circumstances, you are expected to notify your supervisor as soon as possible or practicable. Leaving a message, voicemail or sending an email does not qualify as notifying your supervisor -- you must personally contact your supervisor. If you are required to leave work early, you must also personally contact your supervisor and obtain his/her permission. When absence is due to illness, C3 may require appropriate medical documentation in accordance with state and federal law. Although an employee may be terminated at any time for failing to report to work without contacting C3, if you fail to report for work or call in for more than three (3) consecutive C3 DELIVERY, INC. calendar days you may be considered to have abandoned your job and your employment may be terminated. Unless otherwise notified, you are required to accurately record your hours of work for C3, either through the use of a time card, an electronic timekeeping system, or through a hand-written record. You are required to submit the time record promptly following the close of the pay period so that your time record can be reviewed by your supervisor prior to processing your paycheck for the pay period. Accurately recording all of your time is required in order to be sure that you are paid for all hours worked as required by the wage and hour laws. “Off clock” work time is not permitted. “Hours worked” is defined by law as all-time an employee is subject to the control of an employer, and includes all time that an employee is suffered or permitted to work, whether or not required to do so. Your obligation to accurately record all hours worked does not relieve you of your obligation to obtain advance approval from your supervisor before working overtime or hours beyond your regular work schedule. If you work beyond your regularly scheduled work hours, including overtime or off-schedule hours, without prior authorization by your supervisor may be subject to disciplinary action up to and including termination of employment. You will be informed your first day on the job whether you are required to keep your time by a time clock, a time sheet or some other method. Whatever your method of C3 DELIVERY, INC. timekeeping, you are expected to follow the established procedures in keeping an accurate record of your hours worked. Any changes or corrections to your time card or time record must be initialed by you and your Supervisor. Under no circumstances may any employee punch or record another employee’s time card. Rest Periods The Company provides all employees with the opportunity to take a ten (10) minute paid rest period for every four (4) hours worked (or major fraction thereof), which should be taken so far as practicable in the middle of each work period. Rest breaks will be provided as follows: Shift (Hours Worked in Day) Number of Paid Rest Breaks At least 3.5, but fewer than 5 hours 1 At least 5, but fewer than 10 hours 2 At least 10, but fewer than 14 hours 3 The Company generally will not authorize a rest period for employees whose total daily work time is less than three and one-half (3 ½) hours. Employees are generally C3 DELIVERY, INC. authorized and permitted to schedule their rest periods at their own discretion under these guidelines; however, a supervisor may ask that rest periods be scheduled to best ensure the smooth operation of their Department. Rest periods may not be combined with other rest or meal periods. Rest periods are counted as hours worked, and thus, you are not required to record your rest periods on your timecards or the Company’s timekeeping system. However, no supervisor is authorized or allowed to instruct or allow you to waive a rest period, and rest periods cannot be used to shorten the workday or be accumulated for any other purpose. You may be required to confirm that you have been provided an opportunity to take all of your rest periods during a particular pay period. The Company pays one-hour of premium pay at your regular rate of pay in instances where an employee is required by the Company to work during a rest period or not provided an opportunity to take a rest period in accordance with this policy. Because this should be an exceptional occurrence, if you are aware of such a situation, please be sure to bring it to our attention. The one-hour premium will not apply in situations where the rest period is waived as permitted by law or when an employee personally chooses to deviate from the Company’s schedules or policies providing rest breaks as required by law. C3 DELIVERY, INC. Rest periods are the only time you are allowed to smoke or vape and must be done outside the company vehicle. Failure to adhere to this policy, may result in disciplinary action up to and including termination. Time off Here at C3, we understand that days off are important for a work life balance. We just ask that you give a minimum of 2 weeks’ notice for unscheduled off days. We will provide time off request forms that are to be turned in to management. We also understand that things can come up unexpectedly. That said, you are required to notify management and find a replacement to cover your shift. If you are not able to find a replacement, it can result in a disciplinary measure. Keep in mind that finding a replacement will quite possibly result in you being short a shift; no one is obligated to switch shifts, or give up an existing scheduled shift in order for you to retain your hrs for the week. If we notice a trend of scheduling conflicts and repeated reschedules, your shifts will most likely be cut in order for C3 to maintain a level of continuity in which our patients deserve. It is not fair to C3, our customers, or your coworkers to be making unnecessary changes to the schedule. C3 DELIVERY, INC. Paid Sick Leave C3 provides paid sick leave to all employees who have worked 30 or more days in California within a year of their employment with C3. Eligible employees will receive 24 hours or 3 days of paid sick leave each year. Beginning on the 90th day of employment, eligible employees may begin to use paid sick leave. This benefit does not accrue. Unused sick time will not be carried over from year to year. At the beginning of each benefit year, employees will be granted the full 72 hours or 9 days of paid sick leave. The benefit year runs from January 1st thru December 31st. Employees may not use accrued paid sick leave in increments of less than two (2) hours. Leave under this policy may be used in connection with the diagnosis, care, or treatment of an existing health condition of, or preventive care for, the employee or the employee’s family member. “Family member” for purposes of this policy includes a spouse, registered domestic partner, child (regardless of the child’s age), parent (including a step-parent or parent-in-law), grandparent, grandchild, or sibling. Leave under this policy may also be used by an employee who is a victim of domestic violence, sexual assault, or stalking to seek aid or medical attention, obtain services or counseling, or participate in safety planning. C3 DELIVERY, INC. Paid sick leave is not to be used for vacation or personal time off. C3 may require verification of illness from a physician (when permitted by law). Any employee attempting to obtain paid sick leave for an unauthorized reason may be subject to discipline, up to and including immediate termination of employment. Paid sick leave does not count as “hours worked” for purposes of calculating an employee’s entitlement to overtime during the week in which the absence occurs. Generally, the amount of sick pay given to hourly employees is based on their normal rate of pay. The amount of sick hours paid will be based on the employee’s regularly scheduled workday. Employees requesting time off under this policy must provide as much advance notice as possible, if the need for leave is foreseeable. Where your need for paid sick leave is unforeseeable, you must provide notice as soon as practicable. Accrued, unused time under this policy will not be paid out at the time of separation from employment. However, employees who are re-employed with the Company within a year of separation will have any unused paid sick leave accrued under this policy reinstated. Leave under this policy may run concurrently with leave taken under local, state or federal law, including leave taken pursuant to state and federal leave laws. For more information regarding this policy, contact your supervisor. C3 DELIVERY, INC. Company Property and Vehicles Only authorized employees may use C3 vehicles. If a business vehicle incurs any damage while under the charge of a particular employee, that employee will be responsible for reporting the damage immediately to C3. Depending upon the circumstances, the employee may be responsible to pay the deductible portion of C3’s insurance. You must hold a valid state driver’s license for the class of vehicle you are driving. Further, you may never use a motorcycle to conduct either business or provide transportation for a customer or fellow employee. All people in business vehicles are required to use their seatbelts. Not using seatbelts in a business vehicle may lead to disciplinary action, up to and including termination. Only individuals authorized by their C3 supervisor can be passengers in business vehicles. Permitting unauthorized passengers may lead to disciplinary action, up to and including termination. Any employee whose duties include the operation of personal, business or customer vehicles who is cited for D.U.I./D.W.I. (Driving Under the Influence or Driving While Intoxicated), or for any other serious moving violation may be considered to have an unacceptable driving record and his or her continued employment will be subject to C3 DELIVERY, INC. review. C3 must be notified immediately of any change in the status of your driving record. Any employee whose duties include the operation of personal, business or customer vehicles who becomes uninsurable under C3’s liability policy will be considered to have an unacceptable driving record and his or her continued employment will be subject to review. If you receive a traffic citation while operating a personal, business or customer vehicle, you will be responsible for paying any fine or penalty. If you are involved in a traffic accident while operating a personal, business or customer vehicle, you are required to call a police officer to the scene of the accident. You must report the accident to your C3 supervisor immediately. Do not attempt to render medical care or assistance beyond your ability. Safety Your health and well-being is of utmost concern; therefore, safety on the job is extremely important to us. For this reason, you are expected to follow safety rules practices and correct or report any unsafe conditions to your supervisor. Each employee is expected to assist C3 in maintaining safe working conditions. Safety is a state of mind and requires constant vigilance. Safety is everyone’s responsibility. C3 DELIVERY, INC. All accidents – no matter how minor, and those involving customers -- must be reported immediately to C3. All employees will be required to obey the following “General Safety Rules: 1.) Comply with safety policies and supervisor instructions. 2.) Report unsafe conditions or equipment to supervisor. 3.) Immediately report all injuries and “close calls” to the supervisor. 4.) Refrain from unsafe behavior or endangering other employees. 5.) Ask questions when unsure of safe work procedures. 6.) Use all safety equipment required for the activity. 7.) Report all activities considered unsafe or illegal. 8.) Comply with the drug or alcohol abuse policy. 9.) Submit to medical care provided by the company’s designated facility. 10.) Demonstrate a positive example for fellow employees. Workplace Violence Policy There is zero tolerance for violent acts or threats of violence against employees, applicants, customers or vendors. We do not allow fighting, threatening words or conduct. Weapons of any kind are strictly prohibited and not permitted on Company premises. C3 DELIVERY, INC. No employee should commit or threaten to commit any violent act against a co-worker, applicant, customer or vendor. This includes discussions of the use of dangerous weapons, even in a joking manner. Any employee who is subjected to or threatened with violence by a co-worker, customer or vendor, or is aware of another individual who has been subjected to or threatened with violence, is to report this information to his/her supervisor as soon as possible. Please do not assume that any threat is not serious. All threats should be brought to the attention of your immediate supervisor so that they can be dealt with appropriately. All threats will be thoroughly investigated, and all complaints, which are reported to management, will be treated with as much confidentiality as possible. Progressive Disciplinary Policy Corrective action is a process designed to identify and correct problems that affect an employee’s work performance and/or the overall performance of the department. The progressive corrective action process should be handled consistently within each unit and for each problem. However, progressive discipline is not guaranteed, as C3 is an at will employer, and may choose to terminate an employee at any time with or without cause. The Progressive Corrective Action Process refers to the following actions: C3 DELIVERY, INC. ● Counseling or verbal warning; ● Written reprimand and warning; ● Suspension pending investigation and final determination; ● Termination. Depending on the situation, any step may be repeated, omitted, or taken out of sequence; however, the Company reserves the right to effect immediate termination consistent with our rights as an at will employer. Each case is considered on an individual basis. Typically, a preliminary meeting is held with the employee to allow the employee an opportunity to understand the nature of the concern and to explain his/her position on the matter. If necessary, the corrective action documentation would then be put together which would summarize the issue, taking into account any additional information the employee may have provided during the preliminary meeting. When issuing corrective action, there should be clear and direct communication between the employee and his/her immediate supervisor. This communication should include a meeting between the employee and the supervisor. C3 DELIVERY, INC. However, in cases of serious workplace misconduct an employee is likely to be discharged immediately. Serious workplace misconduct includes, but is not limited to: ● Theft; ● Fighting; ● Behavior/language of a threatening, abusive or inappropriate nature; ● Misuse, damage to or loss of Company property; ● Falsification, alteration or improper handling of Company-related records; ● Unsatisfactory customer service; ● Disclosure or misuse of confidential information; ● Unauthorized possession or concealment of weapons; ● Insubordination (e.g., refusal to carry out a direct assignment); ● Misuse of the Company’s electronic information systems; C3 DELIVERY, INC. Signature Page The Employee Handbook contains important information about the Company, and I understand that I should consult the Company Owner, or my supervisor, regarding any questions not answered in the handbook. I have entered into my employment relationship with the Company voluntarily, and understand that there is no specified length of employment. Accordingly, either the Company or I can terminate the relationship at will, at any time, with or without cause, and with or without advance notice. Since the information, policies, and benefits described herein are subject to change at any time, I acknowledge that revisions to the handbook may occur. All such changes will generally be communicated through official notices, and I understand that revised information may supersede, modify, or eliminate existing policies. Only the President of the Company has the ability to adopt any revisions to the policies in this handbook. Furthermore, I understand that this handbook is neither a contract of employment nor a legally-binding employment agreement. I have had an opportunity to read the handbook, and I understand that I may ask my supervisor any questions I might have concerning the handbook. I accept the terms of the handbook. I also understand that it is my responsibility to comply with the policies contained in this handbook, and any revisions made to it. C3 DELIVERY, INC. I further agree that if I remain with the Company following any modifications to the handbook, I hereby accept and agree to such changes. I have received a copy of the Company’s Employee Handbook on the date listed below. I understand that I am expected to read the entire handbook. Additionally, I will sign the two copies of this Acknowledgment of Receipt, retain one copy for myself, and return one copy to the Company’s representative listed below on the date specified. I understand that this form will be retained in my personnel file. __________________________________ __________________ Signature of Employee Date __________________________________ Printed Name of Employee C3 DELIVERY, INC. C3 Delivery Procedures All employees are background checked for patient/customer security. We have a comprehensive training packet for them to review during training. New drivers ride with a manager/experienced driver for 3-4 days then have a manager/experienced driver shadow them while they drive for another day or two. Once the trainer and the trainee both feel confident in the new drivers' abilities then they are allowed to go by themselves. We receive orders by text message, phone and email. We have a designated dispatch personnel who handle all patient communication, patient verification and sending orders out to drivers. First the patients’ information is verified, inputted into the online database if not already. Next order is sent to the driver and an ETA is sent back to the patient through our app. Patient is notified once the driver arrives, driver verifies ID and takes payment then completes the order thru the application. Then a copy of the delivery confirmation receipt is emailed to the patient/customer. All information is stored on our private, secure server. The order comes in; dispatch logs the order and sends it to the driver. The dispatcher/manager pulls the order from the inventory from the safes and/or product storage area. The driver then puts order in a tamper-evident bag and then stored inside a secured travel box and heads to the delivery. C3 DELIVERY, INC. The cannabis products are stored inside secured (the back trunk has been modified to fit 2 pelican cases snuggly in place below the trunk) pelican case boxes in the rear trunk of the car. We have an additional pull cover that conceals the trunk and all items from sight, inside and outside of the car. The driver will have no more than of retail valued product on them or whatever the current laws allow at that time. Each driver fills out a checklist of what they are taking with them besides the pre-made orders and then it's signed off by a manager on duty. They then load up the car in the secured and patrolled parking lot and head to the delivery. GPS units are inside the vehicles tracking everything from location, speed, braking, idling, etc. We have the delivery vehicle equipped with live, real time GPS tracking showing their location, speed and idle time. The driver also lets us know when they are heading to a delivery and once it has been completed. GPS units inside the vehicles track everything from location, speed, braking, idling, error codes and more. We’ve used Azuga fleet management systems since February 2018. It’s helped us keep things running smoothly with precise GPS tracking, vehicle diagnostics, driver coaching, and the added security of Azuga Safety Cam. The safety cam was a new feature made available this year that we are utilizing in our Bay Area location. It features one front facing and one rear facing wide angle cameras. C3 DELIVERY, INC. Location, stops, idle time and more, Azuga Fleet makes it easy to track drivers on the job. You can monitor and curb wasteful habits such as excessive idling, heavy acceleration, and hard braking, and set custom geofences to keep deliveries on track. The dispatcher and manager on duty have this tab open and are monitoring their entire shift so we know where all drivers are at all times. Instead of costly training programs, Azuga provides real-time coaching of drivers via in-vehicle notifications and personalized Azuga Coach training videos. “Helps reduce high-risk driving behavior by up to 88%.” – Auzga.com C3 DELIVERY, INC. Azuga-equipped vehicles can provide in-cab safety alerts, integrated dash cam monitoring, and driver-specific coaching, all of which work together to make your fleet safer. Additionally, the data collected from Azuga Fleet can be given to insurance providers, Fresno Police, BCC or Fresno Office of Oversight as needed. The numbers are clear, the utilizing Azuga in Fresno will ensure we are the most responsible and accountable drivers on the road. Azuga customer study of over 1000 delivery businesses: • Fewer traffic citations; a reduction of 57% on average • Fewer accidents; a reduction of 38% on average • Annual savings of $9,462 on average (no more unwarranted trips or bad routes) – Azuga.com Safety is incredibly important to the success of our business. Azuga has helped us positively modify driver behavior, track real-time and provide excellent customer service with timely deliveries. These devices help us build safer driving habits fleet-wide, reduces risk of accidents and claims, and includes driver rewards that gives us the ability to incentives safe driving. In- cab alerts, dash cams, and tailored training videos help drivers track progress. It ranks our drivers daily and rewards are earned through safe driving practices. We retain our best employees, and give those who need a little improvement the incentive they need to raise their game. The result: more reliable service for patients/customers and less time and C3 DELIVERY, INC. revenue loss to unsafe driving. With its real-time availability, Azuga Fleet lets us operate our entire fleet as efficiently as possible and deliver superior customer service. The delivery driver lets the dispatch person know their eta to a delivery before they start driving by text message or phone call. Once the delivery is complete they text message or call again to confirm delivery is completed and give new eta to the next order. The dispatch person handles the communication between the patient so the driver can focus on driving. The delivery vehicle is equipped with a hands-free phone adapter so the driver can use GPS by Google, Waze or Apple and can be broadcasted throughout the vehicle through the stereo system. If a delivery driver takes a break or makes a stop while out delivering the vehicle is locked and the security system armed. The driver keeps the vehicle in sight as much as possible during the break or delivery. The vehicle is always live tracked by our dispatch person and manager on duty. The delivery driver shall maintain a log that includes all stops from the time the licensed retailer’s delivery driver leaves the licensed premises to the time that the licensed retailer’s delivery driver returns to the licensed premises, and the reason for each stop. The delivery request receipt is generated when the order is placed and signed electronically upon delivery by the patient/customer. The patient/customer is then emailed their copy and our record is stored electronically on our secured, private server. C3 DELIVERY, INC. There is an automated message that goes to the patient/customer asking them if they prefer to meet at the patients front door or at the delivery vehicle at the curb. This answer is relayed to the driver from the dispatch person so delivery is easy between the patient and driver. The driver checks the ID of the patient, then receives a signature for the delivery request receipt, next payment is made and lastly the tamper-evident bag with the order is given to the patient/customer. The delivery employee returns to the gated parking, unloads the kits back into the office. They reload the kits with any product they used during their shift, a manager reconciles the kit with them. They then fill out a "cash out" form detailing their orders and turn in any cash and completed form and receipts to the dispatch or manager on duty. The kit they took is reconciled with the manager or dispatch person when they return to the office. The next driver does a virtual "kit checklist" (through our website) as well and if anything is missing (because it should be full) they let a manager know. We also have cameras inside vehicles, outside premises and inside premises to deter theft and monitor real-time. Record Keeping • All required city and state; signs, posters or notices will be properly displayed at all times. All sensitive documents will be locked and secure at all times and held in limited-use areas. C3 DELIVERY, INC. • We will maintain complete records regarding the amount of medical cannabis cultivated, produced, harvested, stored, packaged or distributed to its members. The Collective will maintain complete records regarding medical cannabis transfers from cultivators, manufacturers and distributors from the Collectives members to the Collectives dispensing location, including the date and time of the transfer as well the amount, form and type of cannabis strains transferred. • Our records will maintain, for a period of five years, at the premises all; inventory, transaction records, tax records, employment records, receipts and documents required by the City of Fresno and the State of California. Insurance C3 has obtained the required commitments necessary for insurance coverage and they will be effective pending approval including; • General Commercial Liability with a limit of per occurrence/aggregate • Commercial/Business Auto Liability with a combined single limit of • Hired and Non-Owned Auto Liability Coverage with a single limit of C3 DELIVERY, INC. • Workers Compensation Coverage C3 DELIVERY, INC. Marketing & Sales Growth Strategy To grow the company into Fresno, CA C3 Organics / C3 Delivery will do the following: • Sell popular, fast moving products. • As business grows, advertise in target markets, especially in advance of the holiday season. • Use our existing social media, branding and advertising/marketing partnerships. Communicating with Patients/Customers C3 Delivery will communicate and gain patients/customers by: • Providing a bi-weekly text with company news, product information and promotions. • Providing a monthly email with company news, product information and promotions. • Using targeted Google and Facebook advertisements (as permitted). • Continued website SEO improvement and engagement. • Adding new locations to our online web partners such as Weedmaps and Leafly. C3 DELIVERY, INC. Startup and Expenses Startup Expenses To grow the company, C3 Organics / C3 Delivery will do the following: • C3 has roughly set aside for this project. from personal savings and from the sale of a previous business lease to put towards this project. We have another financial commitment Mark Nicosia are submitting this financial letter of commitment for C3 Delivery, Inc. DBA C3 Organics. We are committed to loaning up to to C3 Delivery, Inc. for construction, startup and operating costs. For collateral Lawrence R Webb, Jr. will personally guarantee a free a clear property he owns: . • We’ve grown over 100% in 2020 compared to 2019 and look forward to further growth in 2021. • We have 4 Toyota Prius Hybrid vehicles with free and clear titles, no liens ready to go and in good condition. We have roughly of bulk product ready to transfer from our Bay Area location as well. When deals come along on product that moves fast we buy in bulk and have excess inventory ready to transfer. Section 7. Community Benefits & Investments Plan C3 Community Benefits & Investments Plan We look forward to being a positive addition to the Fresno community by; adding career opportunities, funding employee volunteer service hours, operating energy efficient hybrid vehicles, fund underage awareness county programs and contribute 5% gross sales to the Fresno Community Reinvestment Fund. We plan to be big supporters and contributors to the Community Reinvestment Fund. We are also big supporters of our military, veterans, first responders and elderly community. Since 2015 we have had a 10% discount for those groups with valid ID and plan to continue that in Fresno. CURRENT CONDITION: N. Wishon is a busy main street and E. Michigan Ave. dead ends to our building with a vacant lot and railroad tracks along the side and rear. Unfortunately, this creates a path for vagrants and others to litter and leave behind debris. The area is littered with empty cans, food bags, cigarette butts and broken glass and is not well kept. Overview: This Community Beautification Plan includes the staff of C3 working at 2848 N. Wishon Ave., will implement the following strategies for litter abatement to clean up the surrounding streets and neighborhood. Once the litter is cleaned up, we shall be responsible to implement and maintain the litter abatement plan as is shown below: Step 1: Leadership Group: C3s’ management team will oversee the litter abatement plan and activities for the company. We will recruit and interface with the company’s’ staff and compensate for their time. STEP 2: Litter Abatement Specific Activities: 1. Litter Abatement: Biweekly C3 Staff will provide trash pick- up services removing all trash and litter on N. Wishon and E. Michigan Ave. and along other littered areas of our district. 2. Garbage Cans: Cement outdoor garbage cans will be placed every 200 feet through the parkway to promote community involvement. 3. Community Involvement: In addition to regular trash pick- up services, C3 will work with the community and various volunteers at least once per month to identify areas requiring litter cleanup and pickup. 4. Recycle Cans: Recycle cans will be placed as needed through outer perimeter of the premises to promote recycling acceptable items. 5. Recycling: The litter abatement activities at C3 will work with the Fresno communities recycle program adhering to policies and providing assistance to identify and recycle items during trash pick-up services. REPORTING: Office of the City Manager will be notified of this plan and will receive ongoing update reports and invitation to planning meetings of the activities and events coordinated. SUMMARY: The founding and managing members of C3 are dedicated to providing the best experience possible for all members while giving back to the communities we work in. We have seen the impact and medicinal benefits of Cannabis and are honored to help each and every patient. We look forward to the opportunity to serve and call Oakland home. C3 Community Outreach We plan on funding and hosting expungement clinics and providing free legal services to community members at our monthly outreach events. By removing barriers that prevent people from housing and gainful employment, we are assisting not only them but the community as a whole. An expungement can greatly increase the chance of securing employment, as employers can no longer see or ask about expunged convictions. Local and state cannabis licensing agencies are also more likely to grant licenses to individuals who have had their records expunged. The stability that comes from obtaining steady employment can go a long way to reducing rates of recidivism, as well as improving the quality of life for the entire community. C3 plans to hire specialized lawyers to hold a monthly expungement clinic, as well as other events serving the public: Our staff and attorneys will meet with, at a convenient outdoor setting in our back fenced yard and have a personal one-on-one meeting. We will fund a minimum of 25 hours per month of employee volunteer service hours. We will provide services to the community based on the time of year and need from the community. Volunteer activities will include; • Teaching • Medical and Healthcare • Animal Care • Environment/Litter Abatement • Low Income Housing Construction • Arts and Music • Refugee Support • Women’s Empowerment • Marine Conservation • Community Development • Elderly Care & Food Services C3 Go Green Plan We at C3 focus on being as “green” and energy efficient as possible in all aspects of our business. We have used Hybrid Toyota Prius vehicles since 2015 and plan to continue here in Fresno. We have implemented solar power at our building in Oakland and are in talks with our current landlord to convince him to go solar. I (Lawrence Webb) was the Regional Sales Manager of a publicly traded solar company, Solar Alliance of America. I started installing systems in college for another big company Suntrek, alternative energy and alternative medicine are my passions. I know first-hand the benefits and advantages of energy efficient buildings and the long-term benefits to our grid and carbon footprint. Another way our overall business model thinks green is our continued partnership with like-minded distributors and partners. We look for products that come in renewable or reusable packaging, green transportation and sustainable farming practices. Our delivery exit bags are made from hemp or recycled plastic; we take every opportunity to make sure we are striving for the best environmentally friendly practices possible. C3 Neighborhood Improvement Plan As you’ll see from the pictures below we are a corner lot and the adjacent lot is vacant and always littered with trash. E. Michigan Ave. also runs along the side and rear of our building and is known for vagrants and dumping. We are in the process of installing lights in the rear of the alley as well as cameras covering every corner of the street and walkways. Once our 24/7 armed guards and 24/7 live video/audio surveillance begins we will make sure the community including nearby residential and commercial neighbors are safe. We will do this without being a public nuisance but a valuable addition to the community. We plan on having weekly company funded trash clean ups, down N. Wishon and E. Michigan Ave. to ensure this is an example of how a CCB operates. Once our neighborhood is clean and a regular presence is established we will take our weekly trash clean ups to other blighted areas of the city and send reports to the Office of the City Manager bi-weekly. C3 Public Health and Awareness Plan We strongly believe children and adults under the age of 21, except those with a valid medical recommendation should abstain from using cannabis. As part of our plan and public outreach we will be making copies of the California Cannabis Health Information Initiative published by the California Department of Health available to every patient/customer that enters our premises and advise them to share this with youth they know. We’ve attached it below for reference. We feel it’s important that all youth know that as the CA Cannabis Health Information Initiative states: “Your brain is still developing. Using cannabis regularly in your teens and early 20s may lead to physical changes in your brain.” - California Department of Health - October 17, 2017 Community Reinvestment Fund We look forward to being a positive addition to the Fresno community by; adding career opportunities, funding employee volunteer service hours, operating energy efficient hybrid vehicles and funding underage awareness county programs. We will contribute 5% gross sales to the Fresno Community Reinvestment Fund. We plan to be big supporters and contributors to the Community Reinvestment Fund and support local cannabis equity businesses. MINUTES OF SPECIAL MEETING OF SHAREHOLDERS OF CALI CARE COLLECTIVE INC The special meeting of the Shareholders of Cali Care Collective Inc. (the "Corporation") was held on the date and time and at the place set forth in the written waiver of notice signed by the Shareholders, fixing such time and place, and prefixed to the minutes of this meeting. The meeting was called to order by Lawrence Webb, the President of the Corporation. There were present at the meeting: Lawrence Webb Homa Webb being all the Shareholders of the Corporation. Upon motion duly made, seconded and unanimously carried, it was RESOLVED, that Cali Care Collective, Inc. would file a Restated Articles of Incorporation with the State of California to amend the corporate name to C3 Delivery, Inc. and change the corporation from a non-profit mutual benefit corporation to a General Stock Corporation. There being no further business to come before the meeting, upon motion duly made, seconded and unanimously carried, the meeting was adjourned. Dated: June 15, 2019 ___________________________________ Lawrence Webb, Secretary Section 5. Security Plan C3 Security Plan 2848 N. Wishon Ave. Fresno, CA 93704 2020/2021 2848 N. Wishon Ave. C3 Delivery Inc. Fresno, CA 93704 DBA C3 Organics (510) 919-1161 Cal-OSHA Compliance To: City of Fresno, Office of the City Manager Good afternoon; This is a official notice that we shall employ within one year of receiving a commercial cannabis business permit; One supervisor and one employee who have completed a Cal-OSHA industry outreach offered by a duly authorized training provider (FMC 9-2216(C)) and will renew certification annually. Sincerely, Lawrence Webb C3 Distribution (858) 405-2704 Cell Section 4. Safety Plan C3 Safety Plan 2848 N. Wishon Ave. Fresno, CA 93704 2020/2021 In accordance with Fresno City ordinance, the following plan is in place to keep employees, patients and law enforcement safe at all times. We are committed to ensuring sufficient security measures to deter and prevent the unauthorized entrance into areas containing cannabis or cannabis products, and to deter and prevent the theft of cannabis or cannabis products. Our security representative/liaison to the city is Lawrence Webb. He shall act as our designated representative/liaison to the Office of the City Manager and any other representative of the city, police or fire department. He can be reached at during normal business hours. C3 Safety Notifications 2848 N. Wishon Ave. Fresno, CA 93704 • Immediate Fire/Police Response dial from office or personal phone - 911 • Fresno County Environmental Health Services Division (24-hour) (559)600-3271 • State of California Office of Emergency Services (OES) (800) 852-7550 • Local Medical Facility: Community Regional Medical Center - Emergency Department (559) 459-6000 – Phone o 3.4 Miles away, 8-9 minutes away in a vehicle with normal traffic. • Emergency Coordinator: Katie Dodd has been selected as our emergency coordinator and will be responsible for overseeing training and supervisory training. Phone - (770) 84201349 Limited-Access Areas Pursuant to California BCC requirements Article 5. Security Measures § 5042. Limited-Access Areas, Section b; “The licensee shall maintain a record of all authorized individuals who are not employees of the licensee who enter the limited-access areas. The record shall include the; Name of the individual. __________________ The company the individual works for. ____________________ The reason the individual entered the limited-access area. ____________________ The date. _________ The time entered. ________ The time exited. ________ These records shall be made available to the Bureau immediately upon request.” The diagram in Appendix E describes the location and use of the Limited-Access Areas / Sensitive Use Areas. We will in addition have a visitor log to record every individual that comes in and out of the premises. The visitor log will be located at the reception/lobby desk under the supervision of staff. C3 Delivery Safety Procedures All personnel on the premises are background checked for patient/customer security before hiring. We have a comprehensive training packet for them to review during training. New drivers ride with a manager/experienced driver for 3-4 days then have a manager/experienced driver shadow them while they drive for another day or two. Once the trainer and the trainee both feel confident in the new drivers' abilities then they are allowed to go by themselves. We receive orders by text message, phone and email. We have a designated dispatch personnel who handle all patient communication, patient verification and sending orders out to drivers. First the patients’ information is verified, inputted into the online database if not already. Next order is sent to the driver and an ETA is sent back to the patient through our app. Patient is notified once the driver arrives, driver verifies ID and takes payment then completes the order thru the application. Then a copy of the delivery confirmation receipt is emailed to the patient/customer. All information is stored on our private, secure server. The order comes in; dispatch logs the order and sends it to the driver. The dispatcher/manager pulls the order from the inventory from the safes and/or product storage area. The driver then puts order in a tamper-evident bag and then stored inside a secured travel box and heads to the delivery. The cannabis products are stored inside secured (the back trunk has been modified to fit 2 pelican cases snuggly in place below the trunk) pelican case boxes in the rear trunk of the car. We have an additional pull cover that conceals the trunk and all items from sight, inside and outside of the car. The driver will have no more than of retail valued product on them or whatever the current laws allow at that time. Each driver fills out a virtual checklist (through our website) of what they are taking with them besides the pre-made orders and then it's signed off by a manager on duty. They then load up the car in the secured and patrolled parking lot and head to the delivery. GPS units are inside the vehicles tracking everything from location, speed, braking, idling, etc. We have the delivery vehicle equipped with live, real time GPS tracking showing their location, speed and idle time. The driver also lets us know when they are heading to a delivery and once it has been completed. GPS units inside the vehicles track everything from location, speed, braking, idling, error codes and more. We’ve used Azuga fleet management systems since February 2018. It’s helped us keep things running smoothly with precise GPS tracking, vehicle diagnostics, driver coaching, and the added security of Azuga Safety Cam. The safety cam was a new feature made available this year that we are utilizing in our Bay Area location. It features one front facing and one rear facing wide angle cameras. Location, stops, idle time and more, the system makes it easy to track drivers on the job. You can monitor and curb wasteful habits such as excessive idling, heavy acceleration, and hard braking, and set custom geo-fences to keep deliveries on track. The dispatcher and manager on duty have this tab open and are monitoring their entire shift so we know where all drivers are at all times. Instead of costly training programs, Azuga provides real-time coaching of drivers via in-vehicle notifications and personalized Azuga Coach training videos. “Helps reduce high-risk driving behavior by up to 88%.” – Auzga.com Our equipped vehicles can provide in-cab safety alerts, integrated dash cam monitoring, and driver-specific coaching, all of which work together to make the fleet safer. Additionally, the data collected from Azuga Fleet can be given to insurance providers, Fresno Police, BCC or Fresno Office of Oversight as needed. The numbers are clear, the utilizing Azuga in Fresno will ensure we are the most responsible and accountable drivers on the road. Azuga customer study of over 1000 delivery businesses: • “Fewer traffic citations; a reduction of 57% on average • Fewer accidents; a reduction of 38% on average • Annual savings of on average” (no more unwarranted trips or bad routes) – Azuga.com Safety is incredibly important to the success of our business. Azuga has helped us positively modify driver behavior, track real-time and provide excellent customer service with timely deliveries. These devices help us build safer driving habits fleet-wide, reduces risk of accidents and claims, and includes driver rewards that gives us the ability to incentives safe driving. In- cab alerts, dash cams, and tailored training videos help drivers track progress. It ranks our drivers daily and rewards are earned through safe driving practices. We retain our best employees, and give those who need a little improvement the incentive they need to raise their game. The result: more reliable service for patients/customers and less time and revenue loss to unsafe driving. With its real-time availability, Azuga lets us operate our entire fleet as efficiently as possible and deliver superior customer service. The delivery driver lets the dispatch person know their ETA to a delivery before they start driving by text message or phone call. Once the delivery is complete they text message or call again to confirm delivery is completed and give new eta to the next order. The dispatch person handles the communication between the patient so the driver can focus on driving. The delivery vehicle is equipped with a hands-free phone adapter so the driver can use GPS by Google, Waze or Apple and can be broadcasted throughout the vehicle through the stereo system. If a delivery driver takes a break or makes a stop while out delivering the vehicle is locked and the security system armed. The driver keeps the vehicle in sight as much as possible during the break or delivery. The vehicle is always live tracked by our dispatch person and manager on duty. The delivery driver shall maintain a log that includes all stops from the time the licensed retailer’s delivery driver leaves the licensed premises to the time that the licensed retailer’s delivery driver returns to the licensed premises, and the reason for each stop. The delivery request receipt is generated when the order is placed and signed electronically upon delivery by the patient/customer. The patient/customer is then emailed their copy and our record is stored electronically on our secured, private server. There is an automated message that goes to the patient/customer asking them if they prefer to meet at the patients front door or at the delivery vehicle at the curb. This answer is relayed to the driver from the dispatch person so delivery is easy between the patient and driver. The driver checks the ID of the patient, then receives a signature for the delivery request receipt, next payment is made and lastly the tamper-evident bag with the order is given to the patient/customer. The delivery employee returns to the gated parking, unloads the kits back into the office. They reload the kits with any product they used during their shift, a manager reconciles the kit with them. They then fill out a "cash out" form detailing their orders and turn in any cash and completed form and receipts to the dispatch or manager on duty. The kit they took is reconciled with the manager or dispatch person when they return to the office. The next driver does a virtual "kit checklist" (through our website) as well and if anything is missing (because it should be full) they let a manager know. We also have cameras inside vehicles, outside premises and inside premises to deter theft and monitor real-time. Medical Emergencies There are many types of medical emergencies that may occur. Quick, efficient response can make a difference in the outcome. It is important to ascertain the situation as quickly as possible so responding emergency personnel will have valuable information for appropriate action when they arrive. The following procedure has been developed for handling medical emergencies: Find Out the Nature of The Emergency • Is the person choking or not breathing? • Is the person cut, bleeding? • Is the person unconscious, faint? • Has the person fractured anything? • Did the person complain of any symptoms prior to the emergency (pain, dizziness, etc.)? Call A First-Aid/CPR Qualified Individual • A list of qualified people can be found in the Supervisor Office or the HR Office. (See list Appendix D) CALL 911 • Tell the emergency operator the nature of the emergency. Immediate notify a Supervisor/HR or Manager • Tell them the situation and current status. Remain at The Scene • Provide comfort and calm, • Direct foot traffic away from the area, • Provide valuable information to emergency personnel. Medical Facilities In the event that someone is injured at work and needs medical attention, the nearest hospital is: Community Regional Medical Center. Recognized as the flagship hospital in the Central Valley. Contact number is (559) 459-6000 and is approximately 3 miles away, 7-10 minutes by a vehicle. C3 Fire Prevention Plan C3 has developed this plan to prevent or minimize the possibility of a fire emergency. It has been evaluated and reviewed by a fire prevention and suppression consultant as required by the City of Fresno. Overview • A total of five, five-pound ABC classified fire extinguishers are located throughout the facility, multi-use fire extinguishers one in each room. In addition, the building is equipped with a sprinkler system. The alarm for the sprinkler system is connected with the fire department. • Personnel Responsible for Maintenance of Fire and Emergency Equipment will be the Regional Area Manager and Management. Annual recharge and inspection will be performed by a company certified by the State Fire Marshall to do so. C3 Employee Safety Training • Employee Training for Fire Hazards and Best Practices. Employees are to be trained annually. Training sessions are to be held in the spring. Within a period of two weeks following the training sessions, a fire drill will be scheduled. The fire drill will be unannounced to the workers prior to its occurrence. • New Employee Training for Fire Hazards and Best Practices. New employee training of fire hazards of the materials and processes must be completed with each new employee prior to the employee beginning his/her duties within the premises. • The on-duty manager is responsible for performing the review with the new employee. Under no circumstances should a new employee be allowed to begin work without training for Fire Hazards and Best Practices. A copy of the Fire Prevention Plan will be assigned to the shift foremen with the intent that it will be available to all workers who wish to review it. Fire creates intense stress like no other in an emergency. Remember to always remain calm ... call 911. Many people are seriously injured in a fire for two reasons; 1) They attempt to extinguish a fire without having been trained on how to do so, and/or 2) They run back into a burning building in an attempt to rescue someone believed to be still inside, or to retrieve a "valuable" item left behind during the evacuation. DO NOT RE-ENTER A BURNING BUILDING OR STRUCTURE. Follow the instructions in the Evacuation section regarding building re-entry We have multiple use fire extinguishers. Fire extinguishers are rated as follows; • A = paper/wood • B = liquid • C = electrical Sound the Fire Alarm: • This is done by pulling a manual fire alarm or using the landline emergency system to announce the emergency. • Use of cell phones is limited to contacting C3 personnel. Call 911: Tell the emergency operator the nature of the emergency. • Provide the following information: • What the fire emergency is. • Exact location of the fire. • Type of Fire. If You Have Been Trained, Attempt to Extinguish the Fire: • Use the appropriate fire extinguisher. To ensure employee safety, attempting to extinguish a fire should only be done during the early stages. If more than 1 fire extinguisher is needed, the fire is too large to be put on by company staff. Safely Exit the Building / Burning Area of Building: • Once out, report to the immediate supervisor in the designated area to be accounted for. C3 Earthquake Readiness Plan Earthquake preparedness is something we take seriously as it’s an imminent occurrence. “The primary dangers to workers result from: being struck by structural components or furnishings, inadequately secured stored materials, burns resulting from building fires resulting from gas leaks or electrical shorts, or exposure to chemicals released from stored or processed chemicals. Many of the hazards to workers both during and following an earthquake are predictable and may be reduced through hazard identification, planning, and mitigation.” Osha Website – US Depart of Labor – https://www.osha.gov/dts/earthquakes/preparedness.html If an Earthquake Occurs: If You Are Indoors • Stay there. Get under a sturdy table, desk or equipment. Pick a location that will give you air (one that does not face file cabinets or bookshelves). Move only to get away from windows, walls, stacked bins, or any item that may fall. Once the Shaking Stops • Remain calm, safely and quickly exit the building. Once Outside • Stay away from exposed water, gas and/or electrical lines. Do not smoke, use lighters, or strike matches. Once Earthquake Is Over • Check for injuries, notify a first aid/CPR qualified person. Check for fires or fire hazards that may have occurred during the earthquake. • Turn off gas if you smell a leak; shut the electricity if there is a short. • Search for advisories through the county website and local news organizations pages. If the Building Must Be Evacuated • Based on where the threat, fire or other cause for evacuation occurred we have three evacuation routes as attached in the diagram below. We have an exit in the rear, side and front of the building depending on the occurrence and fastest/safest exit route. When to evacuate: § If emergency response authorities indicate specifically to do so. § If emergency response authorities indicate there is time to do so. § If you can reach a safe location before an event is expected to occur. § When environmental conditions would not expose evacuees to a dangerous environment. According to Osha there are many things you can do to prepare before an earthquake occurs: § “Wait in your safe place until the shaking stops, then check to see if you are hurt. You will be better able to help others if you take care of yourself first, and then check the people around you. Move carefully and watch out for things that have fallen or broken, creating hazards. Be ready for aftershocks. § Be on the lookout for fires. Fire is the most common earthquake-related hazard, due to broken gas lines, damaged electrical lines or appliances, and previously contained fires or sparks being released. § If you must leave a building after the shaking stops, use the stairs, not the elevator, and look for falling debris. Earthquakes can cause fire alarms and fire sprinklers to go off. You will not be able to rule out whether there is a real threat of fire, and the elevators may have been compromised. Always use the stairs. § If you’re outside in an earthquake, stay outside. Move away from buildings, trees, streetlights and overhead lines. Crouch down and cover your head. Many injuries occur within ten feet of the entrance to buildings. Bricks, roofing and other materials can fall from buildings, injuring persons nearby. Trees, streetlights and overhead lines may also fall, causing damage or injury. Discuss earthquakes and earthquake preparedness with co-workers. Everyone in your workplace should know what to do if an earthquake occurs. Discussing earthquakes ahead of time helps reduce fear and anxiety and lets everyone know how to respond.” Osha Website – US Depart of Labor https://www.osha.gov/dts/earthquakes/preparedness.html Quarterly Preparedness Training Quarterly the Regional Manager along with all other managers will attend a first- aid class from an organization such as the American Red Cross, American Heart Association, or National Safety Council chapter. They will get training on how to use a fire extinguisher and receive training on how to keep focused and know what to do when an earthquake occurs. C3 upon license approval will prepare for disasters and emergency situations by purchasing emergency supply kits and keep them in shelter locations. § Basic Disaster Supplies Kit. Ready.gov - Federal Emergency Management Agency (FEMA). § Emergency Supplies for Earthquake Preparedness. Centers for Disease Control and Prevention. (CDC). Training and Exercises § Ensure that all workers know what to do in case of an earthquake. § Practice earthquake and evacuation plans on a quarterly basis. § Update plans and procedures based on lessons learned from exercises. Annually we will participate in ShakeOut, which is an annual global earthquake drill supported by FEMA, the U.S. Geological Society (USGS), the National Science Foundation, and others. Businesses and other organizations can register and participate for free. ShakeOut provides an earthquake Drill Manual for Businesses with lessons for workers and employers. C3 Bomb Threat Plan Bomb threats are a rare occurrence, but can happen at any time. The only reasonable cause for a call reporting a bomb threat are: • The caller has definite knowledge or believes that an explosive or incendiary device has been or will be placed, and may want to minimize personal injury or property damage. • The caller wants to create an atmosphere of anxiety and panic which will, in turn, possibly result in a disruption of the normal activities at the center where the device is purportedly located. In the event of a bomb threat or suspected presence of a bomb: Contact Your Manager Immediately. • Report the details of the call. • The supervisor will contact the Human Resources Director and the Regional Area Manager, who will contact authorities. • DO NOT use a radio, pager or cell phone as the electrical impulse may cause detonation. If the Threat Is Made by Phone: • Have another person monitor the call if possible. • Keep the caller on the line as long as possible. ASK: • When will the bomb explode? • Where is the bomb located? • What kind of bomb is it? • What does the bomb look like? • What will set it off? • Why did you place it? • What is your name? Fill Out a Bomb Threat Checklist as soon as possible (Appendix C). Do Not Discuss the Call with Other Employees • This will only create panic and inadvertently set off the device and/or result in injury from the ensuing rush to get out. Keep the following tips in mind: • If you spot the suspicious device, DO NOT TO TOUCH, HANDLE, OR MOVE IT! • IF THE SITUATION DICTATES, an evacuation will be ordered and will occur only through areas previously searched. DO NOT USE FIRE ALARMS AS NOTIFICATION! • IF A SEARCH TEAM COMES TO THE CENTER, the Search Team should notify people as they clear areas, and direct their egress through the cleared areas. C3 Workplace Violence/Hostile Situations In today's society, incidents of hostile people entering the workplace are increasing. Hostile people include disgruntled employees, angry spouses, and violent strangers. Whatever the situation, these individuals should be treated with caution. If you are ever faced with a hostile person (one who is threatening your safety and the safety of others, or property damage): If you are faced with a gun or other type of weapon, do not resist and comply. • Take all threats of violence as serious. Report any threats to your Supervisor, the Human Resources Director or the Plant Manager. • Report all suspicious behavior to your manager and supervisor on duty. • Do not resist in case of robbery. • Don’t intervene between people who are fighting. • Take cover if they fire shots. Lay still on the floor. Call for assistance when it is safe to do so. For a hostage situation: If safely possible, move away from the area and contact your supervisor. Report the following: There is a possible hostage incident. Call 911 Give your location. Give the number of suspects and descriptions (what they are wearing, color of clothing, male/female, etc.) Give description of weapons (knife, gun, golf club, etc.) Give a number of staff or patients/customers being held. Give your name and call back number. If it is not possible to safely exit the area: Try to minimize your exposure by barricading yourself in a protective area, or Be calm, listen and do as the person demands. * At all times DO NOT PROVOKE a hostile individual by panic, laughter, or anger. • Building Evacuation will be coordinated with the law enforcement agency in command. Follow these tips if you have been a victim of an attack or have witnessed one: Call security / police immediately (911). Carefully and accurately describe the act and the attacker. Do not change anything at the scene where the violence occurred. Do not clean up, reset furniture, or touch any objects handled by the attacker. C3 Power Outage or Power Failure Plan In the event of a power failure, the following procedures are to be taken; Administrative Offices All Managers are equipped with a working flashlight. Additional flashlights may be obtained from the administration office department. Turn off lights, computers, coffee machines, cash registers, etc. (so they are not disrupted during power surge). Retail/Display Area • Turn off all switches and lights. • Secure and lock shop. Sensitive Use Areas When power is restored, check the following items. • All computer systems, cameras, etc are properly working. • Ensuring all All financial and accounting information is secure. • Ensuring all products in the Sensitive Use Area are properly secured and accounted for. Areas of Backup Power Our secure and sensitive use area that contains our video surveillance equipment has a 12-hour battery backup in case of emergencies we will still be able to monitor the premises and perimeter. C3 Procedures for a Heat Wave For purposes of this section only, “heat wave” means any day in which the predicted high temperature for the day will be at least 80 degrees Fahrenheit and at least ten degrees Fahrenheit higher than the average high daily temperature in the preceding five days. Fresno is known for having extremely hot summers. During a heat wave or heat spike, the work day will be cut short or rescheduled (example conducted at night or during cooler hours). During a heat wave or heat spike, and before starting work, tailgate meetings will be held, to review the company heat illness prevention procedures, the weather forecast and emergency response. In addition, if schedule modifications are not possible, workers will be provided with an increased number of water and rest breaks and will be observed closely for signs and symptoms of heat illness. Each employee will be assigned a “buddy” to be on the lookout for signs and symptoms of heat illness and to ensure that emergency procedures are initiated when someone displays possible signs and symptoms of heat illness. C3 High Temperature Procedures High Heat Procedures are additional preventive measures that this company will use in addition to heat illness prevention measures currently in place when the outdoor temperature equals or exceeds 95 degrees Fahrenheit. Effective communication by voice, direct observation, mandatory buddy system, or electronic means will be maintained, so that employees can contact a supervisor when necessary. If the supervisor is unable to be near the workers (to observe them or communicate with them), then an electronic device, such as a cell phone or text messaging device, will be used for this purpose if reception in the area is reliable. Frequent communication will be maintained with employees working by themselves or in smaller groups (keep tabs on them via phone or two-way radio), to be on the lookout for possible symptoms of heat illness. The employee(s) will be contacted regularly and as frequently as possible throughout the day, since an employee in distress may not be able to summon help on his or her own. Effective communication and direct observation for alertness and/or signs and symptoms of heat illness will be conducted frequently. When the supervisor is not available, a designated alternate responsible person will be assigned, to look for signs and symptoms of heat illness. If a supervisor, designated observer, or any employee reports any signs or symptoms of heat illness in any employee, the supervisor or designated person will take immediate action commensurate with the severity of the illness (see Emergency Response Procedures). Employees will be reminded constantly throughout the work shift to drink plenty of water and take preventative cool-down rest breaks when needed. C3 Emergency Response Procedures Emergency service providers will be called immediately if an employee displays signs or symptoms of heat illness (decreased level of consciousness, staggering, vomiting, disorientation, irrational behavior, incoherent speech, convulsions, red and hot face), does not look OK or does not get better after drinking cool water and resting. While the ambulance is in route, first aid will be initiated (cool the worker, remove excess layers of clothing, place ice pack in the armpits and groin area and fan the victim). Do not let a sick worker leave, as they can die before reaching a hospital! Contacting Emergency Medical Services The following outlines how we will summon emergency medical services for heat illness if the situation arises: KNOW YOUR LOCATION AT ALL TIMES! Emergency transportation will be immediately called for in suspected cases of heat stroke or stress. Contact 911: Tell them this is a heat illness call, the symptoms, and exact address 2848 N. Wishon Ave. Fresno CA 93704. Employees trained in First Aid / CPR will provide immediate medical attention to cases of suspected heat exhaustion or heat stroke illness. Employees not trained will contact a certified First Aid/CPR person (See list for identified Certified First Aid/CPR personnel). • Contact Supervisor, tell supervisor who is experiencing heat illness, what is happening, and where to meet emergency response. • Provide treatment for general care for heat emergencies, cool the body, give fluids and minimize shock. For heat cramps or heat exhaustion: Get the person to a cooler place and have him or her rest in a comfortable position. If the person is fully awake and alert, give a half glass of cool water every 15 minutes. Do not let him or her drink too quickly. Do not give liquids with alcohol or caffeine in them, as they can make conditions worse. Remove or loosen tight clothing and apply cool, wet cloths such as towels or wet sheets. Call 9-1-1 or the local emergency number if the person refuses water, vomits or loses consciousness. For heat stroke: Heat stroke is a life-threatening situation! Help is needed fast. Call 9-1- 1 or the local emergency number. Move the person to a cooler place. Quickly cool the body. Wrap wet sheets around the body and fan it. If you have ice packs or cold packs, wrap them in a cloth and place them on each of the victim's wrists and ankles, in the armpits and on the neck to cool the large blood vessels. (Do not use rubbing alcohol because it closes the skin's pores and prevents heat loss.) Watch for signals of breathing problems and make sure the airway is clear. Keep the person lying down. Acclimatization The weather will be monitored daily by the company. The supervisor will be on the lookout for sudden heat wave(s), or increases in temperatures to which employees haven’t been exposed to for several weeks or longer. New employees or those employees who have been newly assigned to a high heat area will be closely observed by the supervisor or designee for the first 14 days. The intensity of the work will be lessened during a two-week break-in period (such as scheduling slower paced, less physically demanding work. Steps taken to lessen the intensity of the workload for new employees will be documented. The supervisor or the designee will be extra-vigilant with new employees and stay alert to the presence of heat related symptoms. New employees will be assigned a “buddy” or experienced coworker to watch each other closely for discomfort or symptoms of heat illness. During a heat wave, all employees will be observed closely (or maintain frequent communication via phone or radio), to be on the lookout for possible symptoms of heat illness. Employees and managers will be trained on the importance of acclimatization, how it is developed and how these company procedures address it. Employee and Supervisory Training C3 is committed to having a safe workplace and will train all employees, both supervisory and non-supervisory, on the policies and procedures established to ensure that commitment is kept. The Area Regional Manager will ensure that the program is implemented when the conditions described above are predicted to be present. On-site managers are expected to implement, support and reinforce this program, such as ensuring adequate amounts of water and encouraging regular drinking, shade and recovery breaks are taken when needed, and emergency response support are in place at all times during elevated temperatures, and that work schedules are adjusted in accordance with our program. Training will be provided before the beginning of work involving a risk of heat illness. The training will be provided when an employee is hired, with refresher training as needed. As all activities, will be in a temperature controlled interior environment we do not anticipate any instances of overheating. Employees will be trained in the following; • The company’s program and procedures for identifying and controlling exposures. • Environmental and personal risk factors for heat illness. • Importance of frequent consumption of small quantities of water. • Importance of acclimatization. • Types of heat illness and common signs and symptoms. • Importance of immediately reporting symptoms and signs of heat illness occurring to themselves or co- workers. • Procedures for responding to symptoms of heat illness, including obtaining emergency medical services, how to contact emergency medical services and for transporting if needed and how to provide clear and precise directions to the work site. Supervisor training will include all of the above and procedures to follow to implement this program; and procedures to follow when an employee exhibits symptoms, including emergency response. Premise Evacuation In case of emergency there are three emergency evacuation routes on the premises depending on the situation. As detailed in the diagrams below in Appendix E, individuals will be able to safely and timely exit the premises from the front, side or rear of the building. When to evacuate: § If emergency response authorities indicate specifically to do so. § If emergency response authorities indicate there is time to do so. § If you can reach a safe location before an event is expected to occur. § When environmental conditions would not expose evacuees to a dangerous environment. In the event an evacuation is necessary; the following procedures have been developed to ensure safe egress of personnel and visitors. Sound the Alarm • If the alarm is not working, make the announcement verbally. Evacuation Script: “Attention Please: Please evacuate the premises. Employees please report to your supervisor at the meeting area.” Exits – see posted evacuation maps All employees will immediately move to the nearest exit. Those who have visitors with them will escort the visitors out of the facility by the nearest exit. Meeting Area All Personnel will immediately gather outside 500 ft. from the premises. A manager will go over the personnel checklist, Appendix A and check in with their supervisor. No one should leave this meeting place. If return entry is necessary, a Supervisor must be notified. NO ONE IS ALLOWED BACK INTO THEIR WORK AREA. Accounting for Employees Supervisors will verify that all employees and visitors are safely evacuated and accounted for. Supervisors will report the information to the highest ranking (NAME OF COMPANY) official on-site. The receptionist will be responsible for checking the visitor Sign-in book and notifying the Emergency Coordinator of any visitors on site. Information will be recorded on the Accountability Report Form (Appendix A) to let responding authorities know who is present, who may need to be rescued, and where they were last seen in the work site. APPENDIX A C3 PERSONNEL ACCOUNTABILITY FORM Employee Count: _________________ Bathroom Check: _________________ Communication with Authorities: _________________ Employee Name:____________________ Signature:_________________________ Date:___________ APPENDIX B C3 Fire/Gas/Disaster Safety Checklist Employee Count: _________________ Bathroom Check: _________________ Gas Shut Off: _________________ Electric Power Shut Off: _________________ Evacuation and Crowd Control: _________________ Communication with Authorities: _________________ Employee Name:____________________ Signature:_________________________ Date:___________ APPENDIX C C3 Bomb Threat BOMB THREAT (CHECKLIST) 1. If the Threat Is Made by Phone: • Have another person monitor the call if possible. • Keep the caller on the line as long as possible. ASK: • When will the bomb explode? _______________________________ • Where is the bomb located? _______________________________ • What kind of bomb is it? _______________________________ • What does the bomb look like? • What will set it off ___________________________ • Why did you place it? • What is your name? _______________________________ 2. Threat Language: (circle all that apply) Well-Spoken Foul Irrational Incoherent 3. CALLER INFORMATION: Sex of Caller Adult Caller's Voice? ______________ What was the estimated age of the Individual? _________________ If the voice is familiar, who did it sound like? _________________________________ Where they using any type of voice changing machine do you think? ______________ 4) Background Noise:(circle all that apply) street noises office noises factory noises voices music static clear Do Not Discuss the Call With Other Employees: • This will only create panic and inadvertently set off the device and/or result in injury from the ensuing rush to get out. APPENDIX D C3 First Aid/CPR Personnel List 1. Lawrence Webb 2. Homa Webb 3. Katie Dodd 4. 5. 6. 7. 8. 9. 10. The Onsite Managers will be trained in first aid/cpr and will be added to this list. Appendix E Please see attached Premise Diagram Sensitive VidLDDDIPROMET2ND MET2ND DMET2ND Wishon AveStorage/GarageGEXIE. Michigan AveVacant LotTrain TracksAuto Repair/Towing Company Sensitive Vid L DD D I P R O MET 2ND MET 2ND D MET 2ND Wishon Ave Storage/Garage G E X I E. Mich igan Ave Vacant Lot Train Tracks Auto Repair/Towing Company EVACUATION PLAN 2848 N. WISHON AVE. FRESNO CA 93704 Legend: = Staff Evacuation Route Section 6. Location C3 Delivery Fresno Location The proposed location address is 2848 N. Wishon Ave. Fresno, CA 93704 on the outskirts of the Tower District. The property parcel number is 44316401. The property is a corner lot with active train tracks in the rear of the building and a vacant lot across the street. Our closest neighbors are auto repair/towing, vacant lot and train tracks. We feel this is the best cannabis Dispensary property layout in the City of Fresno. It is very secure and features: • Large secure parking lot. • Plenty of street parking available. • 1 inch thick steel security window bars on all windows. • Buzz-In door secure door systems. • Fully enclosed 8 ft. high fenced yard with barbed wire topping. • Steel secondary security doors on the front, side and rear of the building. Floor Plan • The premises features five rooms, two bathrooms and a garage inside a barbed-wire secured fenced yard. • Please see the attached premise diagram for descriptions of each area. INDEMNIFICATION AND HOLD HARMLESS AGREEMENT FOR COMMERCIAL CANNABIS BUSINESS PERMIT APPLICATION To the fullest extent permitted by law, the City of Fresno (City) shall not assume any liability whatsoever with respect to having issued a commercial cannabis business permit pursuant to Fresno Municipal Code Section. 9-3333 or otherwise approving the operation of any commercial cannabis business or cannabis retail business. In consideration for the submittal of an application for a commercial cannabis business permit application and/or issuance of a cannabis business permit, and to the furthest extent allowed by law, Applicant does hereby agree to indemnify, hold harmless and defend the City and each of its officers, officials, employees, agents and volunteers from any and all loss, liability, fines, penalties, forfeitures, costs and damages (whether in contract, tort or strict liability, including but not limited to personal injury, death at any time and property damage) incurred by City, Applicant or any other person, and from any and all claims, demands and actions in law or equity (including reasonable attorney's fees and litigation expenses), arising or alleged to have arisen directly or indirectly out of the issuance of a cannabis business permit. Applicant’s obligations under the preceding sentence shall not apply to any loss, liability, fines, penalties, forfeitures, costs or damages caused solely by the gross negligence, or caused by the willful misconduct, of City or any of its officers, officials, employees, agents or volunteers. Applicant must, at the time of permit issuance, maintain insurance at coverage limits and with conditions thereon determined necessary and appropriate from time to time by the City Manager. Applicant shall conduct all defense at his/her/its sole cost. The fact that insurance is obtained by Applicant shall not be deemed to release or diminish the liability of Applicant, including, without limitation, liability assum ed under this Agreement. The duty to indemnify shall apply to all claims regardless of whether any insurance policies are applicable. The duty to defend hereunder is wholly independent of and separate from the duty to indemnify and such duty to defend exists regardless of any ultimate liability of Applicant. The policy limits do not act as a limitation upon the amount of defense and/or indemnification to be provided by Applicant. Approval or purchase of any insurance contracts or policies shall in no way relieve from liability nor limit the liability of Applicant, its officials, officers, employees, agents, volunteers or invitees. City shall be reimbursed for all costs and expenses, including but not limited to legal fees and costs and court costs, which the city may be required to pay as a result of any legal challenge related to the city's approval of the applicant's commercial cannabis business permit. The City may, at its sole discretion, participate at its own expense in the defense of any such action, but such participation shall not relieve any of the obligations imposed hereunder. This Indemnification and Hold Harmless Agreement shall survive the expiration or termination of the Application and/or Permit. The undersigned acknowledges that he/she (i) has read and fully understands the content of this Indemnification and Hold Harmless Agreement; (ii) is aware that this is a contract between the City and Applicant; (iii) has had the opportunity to consult with his/her attorney, in his/her discretion; (iv) is fully aware of the legal consequences of signing this document; and (v) is the Applicant or his/her/its authorized signatory. Signed on this day of 2020. Applicant Signature City Employee Signature Print Name and Company Name Print Name Address Title Telephone Number Telephone Number OFFICE OF THE CITY MANAGER January 14, 2021 Mr. Lawrence Webb Jr. E-Mail: Dear Mr. Webb, The City Manager’s office has received your message contesting the rejection of your application. Fresno Municipal Code (FMC) Section 9-3316(a) states, “The City Manager shall adopt the procedures to issue the commercial cannabis business permits…” In accordance with this provision, the City Manager’s Office posted the “Application Procedures & Guidelines for A Commercial Cannabis Business Permit” on the City’s website on October 19, 2020. Page four of this document, under the section called “Phase I: Determination of Eligibility”, states that the application must be submitted no later than December 4, 2020 at 4:00 p.m. Your application, # C-20-124 was submitted December 4, 2020 at 9:30 p.m. The application procedures document further states, “Late or incomplete applications at the time of application closing will be rejected.” Your application was rejected for being late. In addition to being late, you submitted e-comments to the City Council agenda of 12/10/2020 regarding your application. FMC Section 9-3316(g) states, “At the time of filing, no Applicant or Owner shall initiate, engage in, or continue any communication to or with any elected official or Planning Commissioner, and no elected official or Planning Commissioner shall initiate, engage in, or continue any communication to or with any Applicant or Owner, concerning or touching upon any matter which is the subject of this Article. The application shall be rejected if prohibited communications take place.” In accordance with the Article 33 of Chapter 9 of the FMC, your application did not qualify for further consideration. FMC section 9-3317 provides that only commercial cannabis business permit approvals may be appealed by the applicant, Mayor, or Councilmember whose district the location is in. All application rejection decisions are final and cannot be appealed. Should the application process open again in the future, you would be eligible to re-submit your application at that time. OFFICE OF THE CITY MANAGER Thank you for your application. Jennifer Ruiz, MBA Project Manager Office of the Mayor and City Manager Office of Cannabis Oversight E-Mail: Jennifer.Ruiz@fresno.gov CC: Thomas Esqueda, City Manager City of Fresno, City Attorney’s Office Section 3. Neighborhood Compatibility Plan C3 Good Neighbor Plan C3 plans on being a great neighbor to all and rapidly responsive to any issues arising from our presence. We feel the location is advantageous for a few reasons; ample street parking, vacant land, train tracks and auto repair for neighbors, large private parking lot, all at a discreet secure office/commercial setting on a busy main road. Our safety and security protocols setup systems and training to prevent complaints related to; noise, light, odor, litter, vehicles and pedestrian traffic. The three armed- guards on premises 24/7 will play a key role in preventing issues and from us having any negative impact on our neighbors and the surrounding community. Our goal is to be a positive member of the community and serve as an example of how a CCB should operate. We have comprehensive; security, safety and operations plans as detailed in our C3 Safety Plan that ensures any and all issues arising will be professionally and swiftly handled and escalated when needed. In the event an issue arises it is immediately referred to the manager on-duty and then escalated to management as needed. We have the best available odor control technology and devices shall be installed at the premises to ensure that odors from cannabis are not detectable off-site. There will be five units, one in each separate room of the premises to optimize odor-control. We will have sufficient odor absorbing ventilation and exhaust system shall be provided so that odor generated inside the premises that is distinctive to its operation is not detected outside of the facility, anywhere on adjacent property or public rights-of-way, on or about the exterior or interior common area walkways, hallways, breezeways, foyers, lobby areas, or any other areas available for use by common tenants or the visiting public, or within any other unit located inside the same building as the cannabis retail business or commercial cannabis business. Specific Odor-Emitting Activities 1. Storage- The product entering the facility will be inventoried and stored in the product/safe room and denoted “Sensitive Use Area”. Appropriate measures will be provided for odor mitigation utilizing a self-contained exhaust air filtration system with odor control that creates negative air pressure between the premises' interior and exterior, so that the odors generated inside the premises are not detectable outside the premises. Any room that stores or displays products shall have such a unit. Furthermore, the product will be kept in an odor proof container locked safely behind a commercial fireproof safe. These practices combined from experience eliminates any residual odor. 2. Delivery Staging- The ready pending delivery orders will be moved from the Limited-Access Area to the Administration Office. Employees will pack and label delivery orders and place them in this room, as in the inventory room, it will be equipped with odor mitigation protection by using a self-contained unit with a fan attached to a large 2’ by 6’ charcoal filter. Each prescription will be packaged in a tamper, odor, and child-proof package or prescription bag, sealed and labeled for the specific patient. The prescriptions will be sealed in a locked box once in the delivery vehicle until they can be delivered. 3. Delivery Vehicles- Each delivery vehicle will be equipped with an end car filter and air purifier including tamper-proof locked boxes for storage until delivered. Distribution vehicles larger than a sedan will be equipped with a fully caged and locked area for cargo. 4. Quarterly compliance and odor assessment. Quarterly we will contract with a certified security consultant who will give an assessment and recommendations on how we can continually improve our practices. Waste Management Plan We intend to contract with a licensed waste service provider to have scheduled pickups twice weekly of trash and recycling. Daily assigned staff will provide general housekeeping services and weekly a professional sanitation team will clean the premises after hours with security on looking. Privacy Policy | Terms of Use Payment Receipt Accela Payment Transaction ID Amount 72687 $335.00 Merchant Name City of Fresno DARM Accela First Name Homa Middle Initial S Last Name Webb Address City Country United States State California Postal Code Phone US Email Address Bill Payment Amount Serv. Fee $7.70 Total Payment Amount Credit Card Number 6377 Card Verification Number xxx Payment successful! Amount Charged $342.70 Transaction ID 136065995 Payment Date / Time 12/4/2020 1:00:44 PM Pacific PAYMENT TERMS AND CONDITIONS CONVENIENCE FEE A convenience fee is charged by Heartland Payment Systems for making payments on this website. The convenience fee is 2.30% and will appear as a separate transaction on your monthly statement.. The convenience fee is included in or has been added to your payment. 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CONTACT If for any reason you wish to make a change to the payment after submission, please contact City of Fresno DARM Accela for assistance. I agree to the terms and conditions. Payment Detail Report Record: P20-04651 Zoning Inquiry Address: 2848 N WISHON AVE , FRESNO 93704 APN: 44316401 RECEIPT NUMBER PAYMENT METHOD PAYMENT DATE TRANSACTION CODE FEE NAME INVOICED AMOUNT CC FEE TOTAL PAID 695268 Credit Card 12/03/2020 135977159 Response to basic zoning questions identified on application Total For Receipt 695268 TOTAL PAID FOR P20-04651