HomeMy WebLinkAboutProgressive Solutions Inc Professional Software Services training supportPROfESS I ONAL SO fTW ARE SERV I CES,TRAINING AND SUPPORT AGREEMENT
CI TY O F FRESNO
In cons ideratIon 01 the c ov8lla nts set 'orIh belo w this So ftware ServICes,T ra'nlng and Suppon Ag r&ement
("Con tract ')is made and en tered into b y and be t"",*,"the CITY OF FRES NO .a muneipal corporation
(he rem.afte.referred to as "Clty1.and ProgreS5;ve SoIulions.Inc ,a Ca lifomca Corpomhoo (hereiNlfter
rele rred to as "Con trac lo().as lallows:
C-l .Ag roomeot Con tractor a g rOO'S and c ovenanls WII h City 10 furnish pro priela ry 8Oft _re c ommonly
re le rred to as :C8$hJ8,CiJnlral.P8ITmct &LictJllS8Tmct rSystem1.includ ing all 'equisite software
licenses documontatio"a nd se rvices,i"a cco rdanoe "';lh the Project Co nl,act Docu menls including
attached spec ifICa tions ida n l ~tOO a s RFP No U 67 as modIfied by a ddanda and/or suppo rting Ex h bils
a nd the Con l,acto(s Proposal .All 01 the Project ContrOC l Do<;u rnents inclu ding a!ta chOO epocihcalions
a nd ,ef..n anced documents ther""n,10000the,'Mth this Con t,act a nd a ll E.h ib<l s ."""Stltu tll thll Co ntract
Doc uJJl\l nls ,
C·2.Orde,01 Precedence:tn the e vent ot """Ihct or d<screpanci es a mong ttl e Project Contract
Dccu reeets referenced herein ,nterpretalions wilt be ba sad on the follo"';ng order o f pnooty:
a.Th,s Con tract shalt l ake p rocedencll over the Exhibil!;l Attachme nts he reto,ttl ll C ity 's Req lillllt lot
Proposafs.Including the "No tIce InvitIng Proposa ls:"l""t rvetiOrlS to PrtlpOSI'!rs"the '"Scope 01
Serv ll:es"•and t ile Con l raclo(s Propos al in respon sive to the Reque st for Proposal :
b .The E.h ibo ts/Attaeh l1'\l!<l lS Ileret o sh alt lake preceoonce o ver the City 's RequltSt fot P roposal,
IOC tuding the "No tice Invillng Proposals:"I nstnJdions to Proposers"an d the '"Scope 01 Se rvICeS"
a nd t he Con l,acto(s Proposal in rtIspon se to the Req ultSl !ot Proposal:
c .The City 's Reques l10r Proposal.Including the "Notice Inviting P roposals:"Ins l fl.lct lO n s to Proposers"
and th ll "Scope o f Sel'\lices"s ha~taka precedence o ver the Con t ractor's Proposa l ",respo nse to
t he Requ es t for P ropos a l.
C·3.OI!IiMlOns :Wher .......a r used irlthe Contract ,the 10tlo'Mng words shalt h ava t he me aning herain g 'VA<1,
u n less the cc nrest requor..,.a d lll,,'eni me aning,
"Docu m...nta t<on "shall m...an and ra!ar to In...ra ry work s or ot her 'oVOrks 01 a uthorshIp (such a s
prog,a ms ,p rogram 1",lIngs,progr amml"ll tools ,m ateriels,reports,dra wm!lS and fl.i m ilar wo rk s)t hat
Contrac lor deliva rs 10 City as pa n 01 a se rvice .The ta<m "docu me nta tio n"ccee not incl uda SofIwarll
p rograms
"P rod lJC t"Shalt me an and refer 10 any 01 the ClOCumen tatlOll or SoItware p rov o::led by Contractor
pu rsu a nt t o th IS Con lract IOf the Sys te m
"P roject Con t.act Documents"shall mean and reler 10 this Contract,t he Exh ,M sJAU achmants neretc.
lhe City 's Req uast 10'Proposals ,,ndudong l he "No tica Inv 'h"ll Proposals:"I n S1f'UctIOllS to Proposers"
the ·Scope '"Sel'\lices ",a n d t he Con l ractor's Proposal irl fesp0n9Ve 10 tile RlIQlII!S l l or Proposal :
"Sa l 'Sfaction"when nol on lhe con texI 01 liens shaH mean a nd reler 10 ,Ile "valuation of a reasrmabi"
person whe re In fhe "judgmenT lhey ha ve del" rminl/d rllal s pecifICa tions delin lld w,lh in ",II
C ontractor's re sponse 10 Ihe R FP haVII been m el
"So ltwa,e"shalt mean a nd re ler to a ll SoItwa ra p rograms provkled by Contractor pu rsuan t 10 thi s
Con tract for the Syslem a nd uoder th ose c eMin lice nses '"substanllal~the form contained on Exhibn
B ,wheh pr ogram cons,sts 01 the tollo'Mng,ioclud"'l9 the ongma t prog'am a nd atl whole o r panial
COpl8S :I}mach,na·raada ble ,nstruc tions a nd da ta;2 )compon ents : 3)au dIO-visual co ntenl (such as
images .l a><1 ,record,ngs or poc turas):a nd 4)relaled hcensed mat anals.For pu<poses of this Conl ract ,
t he ta rm Software Includes Contractors propoo tary sott ware p roducts ,Ca$hillrCafllrat,PeITrac/c &
UcenseTrBct
C-4 Con tract Pe riod :T,ma 10<Pa rlormanca,Con tract period shall be the d ate the Con lract is s.gned 10 the
la st da y o!a ny a pplicabje lic,msll pa riod .
RFP 2767 '-'
Ah~"execo;hon o f both the ceeeecr and C ity'S complehon whICh in cludes transm ,ssion 01 the attached
!'&qu'rements to Contraclor,the I 'me for pertormance hereunder IS as foUom :
Phase I -Camplel.,.,o f Base Syslem Insla llahon -All produc tion programs used in the CUff""t
~e rs Klll o f software woll be COI'I"Ipiled onto the C,ty s computer syslem and demonstrate d to City stall b y
running these programs WII h a sampl e databastl 01 the vendor's ctoce:
(to be compl e ted "","'in (45)Ca lendar Days from eeeceve Dale,1
pn ase II -Data Element Verification -Oemonstrate 10 City staflthat all dala e leme<>ts and function al
ca pabilities requi 'edlor "yslam operation a ccording 10 City's specifications are contained in database
defin~>orlS and program specdicahons (to be completed WIIhin (60)Calendar Days from Ellective
Dat e ,)
Phase III -Completion 01 Mod~rcaMns .Syslem Tes t a nd Training -DemonSlrate 10 C ity sla fl tha l all
f&qU'led syslam fund>Orls and feat ure"contained in lhe RFP h a~e bee n property prog 'ammed arid
tested with a lest database consisting of C ity sample data.and provide al l traming:(1 o be compleled
WI thin (90)Ca lendar Days from Eflect"'e Date.)
Phase IV -System Test WIth ProduClKlll Database _Demonst,ate to City staflthat all fu nclKlllS and
featu,es operate acc ortfing to Clly '&quirements using the Clty's full productKlll database :(to be
completed WIIhin (120)Calendar C ays from EflectlVe Date.}
Phase V -Fina l Accepta ""e -Demonslrate 10 City stafllhal syst em has pe rtom>ed sUCCBSslul1y <W er
a 60 d ay period maccoroance with secec e G-6,Comple1lOn arid Acc epta""e,below
C-S,Conside<allon:Acceptance and Pa yments:FOI the monela..."cons,deratlon of $315,000 as se t tOf1h ,n
the Proposal,CooUac1or prom,ses and agrees 10 pertorm or cause 10 be pertormed ,m a !:lOOd a nd
wor km anhke man.....r,under the d orllC1lOll a nd to the sal,slact>Orl of the City,and in Sl""I accordance
....th the spec,ficalKllls of t he RFP ,all of th e &eMCeS as set IO<Ih ,n the conlract documents ,W~h It'le
e xcepl>on of tra~el expenses (lAS F resno pel di em 01 $S4 plus actual cost for au to ma>l<mum $751day
&hot el stay althe ne'llhbonng Rad,sson HOlel or comparable lor the currently POSled rale 01 $12/i1day
plus TO T or ma ximum $1751day ,nc"'d,ng TOT .)l he ContractMs paymenl 's based on this f,rm fi xed
price.Cowaclor may from t,me 10 I,me mod ify tr avel expeflse rates p ayable by City un der th e Project
Cootrac1 QocUPT\6nIS,prO\ltded l l1e City shall receive advance notice and shall pnor approve suc h
mod~i8d rat....pnor 10 commencement of wo r k..
The con lract p a yme n t schedu le WIll be dependant upon ap proved complatKlll and acceptance Jor hrm
fixed pnce d e liverables Invoices must be spec ~ic 10 detined oejveretaes.and mtJst be submmed WIIh
doc umenlaltOfllbac k up th aI con f,rms the deliverable,~s acceptance and its contract va lue.City ag'ees
to no~ty Conlraclor p romptly a nd i n WI",t'ng of any materiel deJiciency,Such notdocation together WIlh
the opportunity to cure any def'c<ency mUSI be made poor 10 any reques t to terminate lhis Contract or
to wrlhhold l unds trom Contractor
The Crty agrees 10 pay the considera tion Slated,atth"lomes ,in lhe amounts .and unde r the condilions
speahed ,n th,s Co nlract.Pa yment tor se rvice shall be made by the City 10 the Con tractor on la....ul
mon ey ot the Un~ed Stales.by wa rrant of the City,<ssued and dehvered to the Conl'actor in the
ord inary course of Clly bus,n ess.ProVIded City Ms OOldll!d Contractor 0 1 any dispute 111 wrillfI{}City
does not have to pay any amounl dosputed in good I U h wilde ~os b e,ng invest,galed,bul l h e City
rema,ns obhga l ed 10 pay a ny amount not III dispute
Payment!;due trom City to Contractor sh all be payable by City a s a cuneol e xpanse only from ClJrrenl
Tunds,blKlgeted,a pp,opnaled and on depos ~In a ,ese<lle lund.or olherwise legally a~ail able l or
payment of Contracl cos ts In the respec tiv e City fmcal year wilen such payment become8 due.In no
ev ent shall (i)City's payment Obl'l/a tion under The Conlract e xceed the l irm f..ed price above,a nd (ii)
c,ty be hable for pa ymerl!of a ny consequenllal.ind,ract.liquid ated or punrtive da mall"S.(The
reinsta temen t tee idenldll!d in Section II of Exhibrt E Softwa'e M a,ntenance shall nol be deemed as
pu nrtive.)W ~h the e xception of C ity msnucncn regarding the formal a nd processing of the ir legacy
dala a s included ,n the Contract's not to e xceed cos t ct $3tS,000,Clly shall not be resporn;t>Ie l or
Contractor's personnel tra,n,ng (,ncIudtng Consu~an t Associ ate)costs andlor th ....::l party costs ,ncurred
by Cont ractor ,n p U'l>U,1 he reof
•
RF P 2767 Pa ga2
The three (3)systems (Cash iIJ rCentrat,PetTrac k'"II LicenserrBCk"').,,11 be impl&mentlld in a
phased approach (one alter the other),Acceptaoce and payment "';11 be bas.eo<l on ttl e 100 1o "';ng
payment schedule 100IoWlng completion and acceplance 01 each phase descnbed in Soc!;on C-<l
Contract Period :and Time tor Pe rlormaoce,a bove:
Phase 1-:>0%oltha Contract Pr ice
Phase 11 -:>0%0 1 the Contract Poce
Phase II!.:>0%01 the ceetreer Price
Phase IV -:>0%01 tho Contract Pnce
""""V -:>0%01 the Contract Pnce
Amoun ts afe due WtI hm 30 ca lendar days ot r""eopt 01 a ootal"'"'"VOIce .
The Contractor must Invooce the Crty In eroer to in lhate the payment process,All invoices shel l be sant
to:
An ENTtON:Bdan Ream ••Revenue Mana ger
City 0 1 Fr ea oo
Buaine..Ucenae Oivillon
2600 Fr eano St reet
Fr eano C A 937 2 1
C-6 ,CompietfOll II Acceptance Tesl,ng :Such teslHJg shan be performed per secllO<l I X paragraph d of
E"hibit B:Software License Agreements.
Acceptance Ter;fing shan be suspended lor any period of rime reqUired by Conrractor to corrl/Cf
ma tenal/non costn8lic)ISSueS reported by City.Acc<lprsnce Tesrtng shan resume immediately upon
receIPt by City of .....ffen nofificalion thai a rapotfed issue has been oom>cred and the correc;r/Ofl is
enhllr made avaiiable or has been prov>ded to City (section IX paragraph d 01 Exh,bif B.Software
License A greements).
C ·7 .Contrac!Ms Personnel;Proj9CI MaM ger Con t ,actO!'shall e x",cise due care to choose and m anage its
personnel SO thaI only SUitably responsible and prolessionally competent raptesentahves shall be
operatIng In CIty areas .Any Contractor's personnel ,....no co u ld have access to SIlflsrt,ve in lormation.
whetho<or not they are ....,rk,ng on C,ty premises.shall successfully comple te a Criminal records cneck
'ncludIng f,ngerprint-based lden h!icahon ,conductlld by Cily or its designee at the City's sole e xpense.
Contractor mus t supply biographical ;"form ation ~requored or requas tlld by the CIty fOl c nmln lll
records cnec ks in itially and lhroughout the ooti re Contrac!,warranty ,and maintanance periods ,
whether such person is ftngaged by tho Con tmcto<,IIny sub-contradO!'.Or any supplier undel the
Contract Any pro)8cl delay thai is a direct reau"of City 's crimina l records check taSK,provided that
biographical and other ",formalfon needed fOl the bac kground chock is delivered to City m a tirooly
mann er,sha ll not be consoof8d the Con tractor /;f8 sponSlbo lity.
Con tractor's project manag er shall be Glenn Vod hanel.Contractor may Wllll City's approval.deSlgn8te
another ind ....idual(sj as Cont rador's project manager.
C-S Rrght 10 Inte rface :City shall have lIle righ t to connect tile products tor which ~has contracted under
this Contract to any product 01 softwa re de\leIoped inte'nally ,manufactured or supplied f rom other
sources,ioclud,ng,but no!limned to,computer soltware .peripheral equipment ,other compu ters ,
communications equopment,mobile devICeS ,and Io ke equipment.
The tollo ...",g Warr anty e xduslOflS may apply WI th ISSUeS involving CIty inlerlaces (i)defects or
damage resulling from usa 01 tho Soft ware in other than rts normal a nd cuslomary manner;(ii)defacts
or damage occurring l rom misuse.IIccidoot ,liquids ,neglect.or ads 01 God:(iii)detec ls Or damage
occurring from test ing,mainten ance,dIsassembly.repa",ins!8natlOfl,al tera lion,moddiclltion ,01
adjustment not provided by th e Conlr/tClor 0<cont rary to elpf"58 instructions provido:H:l In ","t,no by lhe
Contractor.(iv)oetects or damage caused by City 's failure to comply WfIh all applICable industry and
OSHA standards.Ho wever,II IS agreed thai Cit y mquesfed'approvgd ma,nlenance suppotf resulting
RFP 2767
from CIty di'ectedliro/Ia/ed in/el1aces flO(provided by Conltli ctor sh8"be performed in accord ",i/h /00
/etmS provided ,n Seclion V PIl'agraph 01 E xhlbJ t B:Soll",a",LicenSil Agteemenr.
City may request but Contraetor is nol required 10 ,epair any damages caused by C ity's aetlOO S under
Ihis sectee.This .....ar1<will be quoted independently o!any e xisl ''''Il conlrad belween the City aocl
CenI'"clOI,bul may be a l the SlIme lnne a nd material rates quoled in any a x;sling maintenance
con lract oe rreee rales Ihen in e ffect
Prior to requesllng conective servICe lrom Contraclor.City Shall arrange (al Diy expense)10 perform
one ct rnese ~lioos :1)!emove such a llerallons and/or allachments 2)restore the liceosed appllcalion
(WIth dala base)to a pror wor1<ing conli9urallon or 3}collect .rwiew &p<oVOde inlerlace specdlCatlOOs
10 Contraclor WIth approval lor Contraclor 10 complete Of conect l he desired !unc1lonality.
C -9 Confidenl ial In!ormallOO:T he parties'agreemefll COI'lCem,ng conhdentia llty applicable 10 Ih,s Cen lrad
shall be In sobs lan"al conformity W1 lh Itle terrre o t lhe attached E.hibll A .M uluai Non·DISclosure
Ag,ooment and con!Odentoa l1ty obligations of lhe a!l ached E.hibil S,Softwa re Lceose Agrooml,lf1 l.
C·IO,Warranty and Non-In/nngement:Con/racror ",,," snts thst ,t has good 11I/"to ree Soft",e",and
documente/lOn.free of any proprrotary nghts of any other parry or any other fNlCUmOlllnce
whel!;oover.or //Ie nght to lic8t1se its use to the City.Contracto'shall Indemnity.hoid hatmless.and
de/end City from a ny I...",tity for damage.coess.or other loss 'ncurred by CIty in COMedlon wilh any
claim ffla//OO product or City 's use thereof unde'tlus Con/ract VIOIet"s /00 /rllde see"".trademark .
copynfJhl.patent,or OIOOr propr>etary righ /of a ny other parry;pl"OVlded.fIowever.thaI City has given
Con/tactor prompt ",n'n"n flO/ice o f any such clBim and cooperates ""th Con/racfor in the defense of
soch cla,m ,Contraclor shell not admd liability 00 bella"of the CIty ,
Shcmld the product become.or m Cootflletol"'S opinion rs Irkely to become.the subfecl of e claim 01
mlnngem"nr 0 1 a traC1e secret.tl"arJematlc.copynfJh/or patent.Contracto'may .al IfS opIion and
"xpense ,,'ther (I)procur"lor the CIty the rigfTt to continue to uSfl tho product as contamp/aIOO in
thiS ContrllCl (defense 01 any soc"action shall be COf1Side,OO e!«:llOn of lhis ~tlOn).(2)teplace or
modify t/le product and/or modify ,'S uSB to ma ke liS use under this Contract non -infringing wh"e
prov>dmg lunctionally eqUIValent performance.(3)or grant City a c'lKM for returned So/tware r.quelto
tha amount pe>d lor too Software (minus rilJprl>ciation)and aCC6t't lIS ",rum In eddItron,Conlractor
shall 'efund any license lees paid by City.on a pro rata baSIS .and "'fund any prepaid a mounts lor
sel'Vice 0'Soft",are not yer prollicJed.The deprecierion amotlnt will be calcutated based upon
generally 8CCepted accounr,ng standards lv'such Softwara The City may also inltt}/re additional
rafTl9dy staps as specified in SllCtion C-4I .TermirlafIrJrT.
Coolractor ""U have no duty to defend or ind8mnify lv'any Inlnngement Claim /het is based upon M
rhe com/;J,netlOfl of l/le Softwate "'dh any soffwate.apparatus or deVICe not Iurrnshad by Contraclor
pursuant to th'S Con/raet;(oJ the use 01 ancillary r.quipment or so/twa'"not lurrnshed by Contractor
pursuant /0 th IS Con/ract and that IS a nachoo to or us6d ,n conOOClion ""/h /he SoftwarfJ;or (Iii)a
mod,flCation of tho Software by another party lIriffloul ContrllClor's approval.
Th,s sect"'"shaH sulVfVll exp"atJon or termmatlOn 01 thIS Contract
C ·t t .1ir1e and Risk 01 Loss .Title,including but not Iomiroo to all right s in Licensor's patenrs,copy tights.
/rad9mB'1<s .proprietary inlormation a nd trade see",rs shall ",main tteStoo m C onrractor,No tit'"10 or
ownership of t/le object code,reference ma /erial.or any o f rlS patts,IS hereby lransletted to City ,
Cir¥:S tights sh aH at aU times be subject 10 the patents.cop¥rights,t'ad8matlcs,proprielary
inlormation.trade sectets and use ",strlctions contallled in this Contract and Exhlbil B -Software
I.Jcense Agreement,Any adWtlOflS.modifications or enhancements made b ¥Ctty 0'by e third P1itf 0tI
City 's behalf shall no/oeete any ngh/s 10 l/Ie l.icrmsed so ftware and shall not reh6ve City of its
obI,gation to pro/ec1 the proprietary naIl'''''o f the Liconsod solTware .(Ex/nbi!B -Softwere License
Agreement -III Ownership and TItle (aj)
RFP 276 7
City agroos tllat 8ddI,ions,moditlCatlOrls or enllallCBments to tile Licensed soffware which may be
developed lor City throvg/l the roimbu~or unre'mbursoo effOTts of Contractor's employees or
agto"'s,"lIan be the exdusivt>property 0/Contrac/or.City shall have no t"le.ownership.right /0
royalty or income or any other o wnershIP rrg/lts m such a dl1,tlOrlS,modr/icatrons and/or
enhancements,(E xh'bIt B -Software LICense Agreement -11/OwnershiP and Tille (bJ)
C -12.Con/ractor's Proprietary Rights and City Righls to MOOia and 08la'Contractor owns and retains all
olliS Propnetary R'f}hts,The th,rd parry copynght owrwr of any Non·Con/raclor Soffware Own and
reta,n al/01 their Proprie/ary R'ghts .City owns tllie 10 the physics/mecha 011 which the Soffware is
stored as well as aii deta en/eOO i",o Software,Ail mlellectua/properTy thai is not doscovered or
mvented by COntrac/or under this Contract rs and shan remain tne property 01 Contractor.No/hing ,n
,h,s Contract IS intendBd to res/net the Propnetary Rights 01 COI1tractor,or any copyright QMt1er 01
Nor!·Contraetor Software.
Except as exp/ICI/Iy provo-jed in Exhibit B,Software /.Jcem;e Agreement,no ,hrng ,n I hrs Contract ""II be
deemed to grant,el/her directly or b y rmp!lCatlOrl,estoppets.or otherwrse,any of Contractor's
Propnetary R,ghts,Concemlng 001/1 /he Con tractor Soltware and /he Non ·Contractor Software.City
agref1s not 10 modify,drsassemble.peel COrtlj)Or"l6l1ts,decompile,otherw,se reverse 8f1fJme6r or
allempt 10 reverse engmeer,denve soun;;e code or Cr88le derlvatrve worl<s from,reproducB (eitCepf as
provided ,n SecIIOfl C·14,Warranlres and the A greement for Maintenance 5ervK:eS).or exfJOff the
Software .or permll Of encourage any third pa rty 10 do so
C·13 License of Software;The parltaS'agr eement cor.oommg sollwa ...licen",ng ;s documooled in the
anBelled e "hiM B,Software License Agreement
C-14 ,Warrant16S :The start of lIle mitral SofIware Ma intenance penod is IJ{JOtl a<X:e(Jtance of the System per
S8CtlOfl IX paragraph dol EXhibi/ B.SoIrware License Agreements,Con/factor is no t respollSlble for
product per!ormrm(:8 de/ici6nciBs that occur during unauthorized use:or for r88SOf1S bfIyond
ContraClor'S COOlroi.such as (i)an earthquake ,Grother ""turn/causes;(ii)City changes 10 load usage
or con/,guratlOfl outside the Speciticalions;or {iii}any acts 01 pames,exc/udrng subconlractors,OI'flo
ara beyond Contracror's ctJIltroi.
Whde City malntams a current Software Maintenance Agreement,Con /raclor wa mlnlS I)Itle Licensed
so/tware shall cooform 10 lhe requitements conlain6d If)ElthibJI G (SpectficationsJ,eny oplions
specrllCBlly a uthori zed as parT 01 Itlis rmp!ementarion and lhe IICCOmpBnymg ",,"en rnatena'"
perlammg to the reteased/,nstalled soltware version and 2)I..ia?nsed soltware will e xecute un<Jer those
M lC roso/I opera/mg systems SjJ6Q/Iad m Eltllibit F (Requilfffflfmts)document in effeel allhe /rme of Iha
milial soltwara insralliJtion and subsequent upcta'es.Exhibit F (Requtrements)docu".,...,t may be
reVISed penodicaily to accommodate ch anges til the marketplace.Subsequent software updales of the
Licensed wltware may neceSSt,afe updafa aI computer hardware and/or operating system sottware.
(E xhibi/B So!Iwere LicenSB Agreement -IV UmifOO Warranly (c)).
As Contractor's sole habrltly end as City's sole remedy.Contractor ""'I provide,whtle C,ty mainteins
Sollware Ma",tenance,all redsonable software supporl servICes to correct documented programming
or documenration errors reported by City ,."jcfl Centtactors diagnosis ,ndicates lire caused by II
detect ,n an unaltered .ersion ot the delive,fK1 LicenS8d software,(Exhibil 8 -Software U~ense
Agreement -V.Limitalion of /jabiltty (aJ)
Dun·ng the term allhis Agreement.Licensor shall make a vailable to City without addrllO<18/charge any
updates and/or m,nor enhancements 10 Licensed soltware .data or data structurus,which Centractor
releases .(Elth'bit E -Soltwara Ma,nlenance AfJ't'6"-'1 -IV,Licttnsor's Rights,ObIigalions &
Representaloons (8)Supporl SeNices)
These warranr16S do not apply to :(i)defects or damage resultmg lrom use 01 the SofIware in "rher
than ils normal and cusromary manner:(Ii)defacts or damage occurring /",m miSUS8 .accident.liquids.
negiec/,or acts aI God:(i,,)delecls or damage occurnrtg from les6ng,m8,nrenallCB,disassembly ,
rape",installarion ,aileratlOrl ,modlfica rlOfl.or adjustment not provided or autllon·zed in wnhng by
RFP 2767 PaQEI 5
tP/
Conlrador;(iv)defacts or damaf}6 GBUSOO by Ci ty's f8llur9 to compty wilh ""appfic.lJb19 Iflduslry and
OS HA standards.
C·IS .Product S upport:Contractor agrees to support specrlic reeases 01 dlStnbuted products fer a m;u'mtJm
ptJnod 012 yea~following City 's 1",,,1 aa:eplance 01 a speclfi!;;release 01 fhe products unless a ne '"
ve~ion is not available.A s long as Cify malnta'ns a Software Mamtenance Supporl A groo menf wittI
ContraclDr,COntra<;tor guaran tees a vallab<hty of long ·term prodllCl support arod availabil ity 01 So lfware
MaIntenance service and upgrades for all Software licensed 01 acquired under this Contract tor a
mInImum period errroee (3)years following lhe dalelhe Conlractor pro\lldes wnllen n01dlC8t~to C ity
lhat lhe respective Software is out of prodOClion .
Any future version(s)of th e Software purchased by Crty her""nder shall be o Hered to City al a pric e no
ess favorable lhan tha t available 10any SImIlarly srtuated publIC entIty unde'lhe same ercemstarces.
Upg rades h oweve,are Includad a t 1>0 a dd ~~a l charge 10 \hose Comractor chents who maintaIn a
So ftware M aimtmanca Support Agr96m6m.
C·16,Source Code;Upon payment 01 the des'9"ated source code tlCense fee of seven hundred IrIty
thousand dollars ($750.000)along wfih transmlSSKJn 01 slfJ"f'd source code license agreement to
ContractDr a nd only under lt1e conditIOnS beIo....Contract",""II release It1e applicatIOn source code 10
CIty,Ho""",er,lot/a to the source code ""II not pass to the City at any tlmf!.The reqUIrements of thIS
secllOfl sllall survrve exptration of tamlmatlOrl oIlt1e ConlraCi.
a ,Entry of an order for re het unde r T~1e l 'of the Unrted States Code:an assogn menl by ConlraClor
tor th e bene fIt of rts credrtors :the a p poo ntment of a recewe r or tf\lslee ..ban kruptcy 01
Contractor's bosmess or property:or acbon ;nlbated by ConlraClor or a lhllu party under state
law InVolvIng Contractors insolvency or the protection o f or from lis credl tOr5:a nd the same has
not teen rescinded.cllsct1arged or lerminaled ""fhtn thIrty (30)days unless !here would be
preJudoce 10Ihe CIty'S rights or Inlerests under This Contract a llo ""ng th IS grace penod.If trere
would be such prejudICe,City shall be provided lhe source code tmmedlately upon the
occurreoce of any of the above ev en1s.
b Contractor has ce ased 'Is business operalo:>ns,or !he sale,licens,ng ,ma intenance or other
suppoll o f the Software
C.Con t ractor sMlI provide """'en notIC e 10 City 'MIllIn a reasonable lIme,rt any ot lhe events in
pailS (a .)Or (D.)in Ih,s section has occu rred.
C-t 7.Inclepenclent Con tractor In the lurnlshing o t !he seevces p'Qllided to<he'ein.Conlraclor is acT ing sokl~
as an "'clependenl ccotractor .N ei\tlflr Contractor no+"any of rts oIIicers,agents or employees shall be
cle6med an offoeer .agen t.employee.jont venturer,panna<or essceate 0/City l or any purpose.City
sha ll have no rightlo conlrol or superv ise Of di.ecT ee mannar O'melhod by which Contractor sha ll
pe rlorm ds wo rt<.and l uncl,ons.However,City shall reta in the nghl to admlnlsler \tlis ColllraCl SO as 10
veli ly that Con traCIo<is perlormtng rts o bligations in accordance woIh the lerms a nd condi tions lhe,ool.
This ContraCl does not evtdero:;e a partnership or joint venture t>et-..n ConlraCIor and City.Contractor
shal l have nO a LJIhon ty 10 bin<!City absent O ty's e xpress wlillen COflS<lflt.Except to lhe extenl
otherwise provided ill lIlis Contract,Contractor sha ll bear rts own costs and expellSes in pursurt
lhereot .
Because 01 ilS stalus as all indepertdelll cOlll raClor,Contraclor and lIS oHocers .agents ancl employees
sha ll have absolulely no righl to employment nghlS and reeerns ava ilable to O ty employees.
Conlractor shall be solely l iable a nd responsible 10. all payroll a mi lax wilhhofcling and IOf prQIIKt<ng to,
or on behaW 01 ,rts employees a ll employee benel~s including.woIhout Iimnalion.n eenn._Rare ancl
rellrement beretns.In addition,logelher WIlh ns other o bligations uroer lh's Conlract.COntractor shall
be solely responsIble,IndemnI ty.d efend ancl save City harmless from all mailers rela/lng 10
empfoyment and la x Wi thholding tor and paymenl o t ccotrectcre employees.including,wo thoLJI
hmna t~,(i)compliance with sceer SecUlity and unemployment insu.ance W<\hhold lng.payment 01
workers compensaloo-n bene/ns,a nd all other laws and regulaloons governmg matters of employoo
WI thhold,ng,laxes and pa ymenT;and on any cla,m 01 nghl 0<Interesl In City employmenl ber.el11S ,
RFP 2767 Page 6
enl~"'ments ,programs and/or l unds o llered emplol""'s o f C<ty ""ether ansing by reason of any
common la w,de facto,leased ,or CG-empioyee nghts o r other theo ry ,It is acknoWtedged that during
the term 01 th~Contract,Contractor ma y be p roviding services t o others unrtlla ted to Cll y or to this
ccmrect .
C-16.Recycling Proglam :In the e ~e nl Contrac1or mainlains a n o tt ce or opera tes a lacil~y(i es),or is required
here"n to mainta in or operale sam e ,wilh,n t he incorporated hmrts of the Crty of Frasno ,Contractor at
lis sole CO SI a nd expen se shall :
(i)Promptly es tablish and mainlaln a viabl &and o ngDIng recychng program approved by City's
Solid Wa st&Management Oivision,for each olt1ce and facihty Literature descnblng Crty ,ecychng
p rogram s is a~adabl8 f.om City a Solid W aste Managemenl D1v,SOOfl and by calling Crty of
FresrlO Recycling HoIline at (559) 621 "1 11,
(ill Prompl~con tact Crty's Solid Wa ste Ma nagement O,vision at (559)62t ·1 452 arid sc hedul&a
lrea waste auot .and cooperat e with such Oiv~1OI1 ,n thel.coridUC1 01 the audrt l or each ofIoce
and fac ility.
(iii)Cooperate ""'h and demonst"""10 the sa llsfaction o f City's SoM W aste Manage menl Ofvision
lhe es tablishmem of lhe recycling program in par agraph (i) above and the ongoing ma imananee
lhereof ,
C·19,L<ens or Cla ims :Contra clor shall no!pennrt any iilln or cll'lIm to be flied or prosecuted agaInst the CIty
on ac count 01 any labor or mat enal lumished ,shall a ssume respons obillly l or sabslaction of any hen so
fi led Of p rOSOC\J ted and sh all d efand agalns l ...d emnlfy a nd hold City harmle ss from any such Ii&n Of
c la im,
C·20 Prctessicna f S ~<I I :I!~l unh&r mu!ually understood and agreed by and bet""""",the p"rlles he r"'o l hat
.nasmuch as Con lractor represenls 10 City that comraetor is s K,lled ,n the pro lesslOfl a nd shall pe rform
"'accorda nce WII h the standards of saId profes sion necessary to perfonn l ila servces agreed to be
done by II under ltus Con l ract .City miles upon t he s ~11I of Contracto r to do a nd perform such services
til a sl ulNu l maf\rlflr a nd Contractor agree s 10 Ih"5 perforrn the services.Therefore,a ny acceptance 01
suc h services by cny shall not opera te as a release 01 CofI lractor lrom sail!pro feSSiOMI standards,
C ·2 1,Nond,scnrrnn al lOO :To lhe eXlant reqlllred by conlrolhn g federal ,state a rid local law ,Contractor s hall
not e mploy d iscnmm at ory practICes in tn e provision of service s,employmen!of personnel ,o r In a ny
other respect on l h e basis 01 race ,rehlllOU s creed,color,nallOflal orig,n,ancestry,physical d,sabil'fy ,
men tal dlSabllrty,medICal co ridlllOl1,marllal stares .s e ~,age ,se xual orienlalion,ethnicl ly,status a s a
dIsabled ve l eran or vete ran 01 the V",lna m e r a.Subjecl to tbe l oregoing and during the performance o f
thIS Contract,Con tfacto.-agrees as l ollo ws:
(I)Contra ct or ......1t comply ""'h all app lica ble laws arid r"ll ulalKm s p rovodlng that rIO pe rson shall .on the
g rounds 01 rac e ,rehglOOS c reed,color ,national ori gIn ,ances lry,p hysical disabilrty,men tal
d ,sabllrty,me dic a l con ddlOn ,mamal stems .se x,age ,sexua l orien tation ,e lhnlC'ly ,status as a
d,sab led ~ete ran or ve teran of l he Vietn a m era be e ~cluded from partICipatIOn in ,be denied the
benel~s 01 ,0'be subject to d osc nmlnahon u roe e a ny progfam or ac1lVrty made possible by or
resultIng lrom thIS Cont ract ,
(Oil cceeecie-will not dlscnmlnate a galnsl a ny employee or applicant for employment because of
race,religious c reed,color,nattona!oligin,ancestry,phYSICal dl&abilrty,men Ial dIsa bility,medICal
coridllion ,manta l st atus ,se ».age ,se ~ual OflElntatlOfl ,ethn lCrty a nd sta tus as a d ,&abled ~ete ran
Of veleran 01 lIle V IO tnam a ra ,Cont ractor sh all e n SU 'e that awhcants a re e mployed ,and the
e mployees a re lrested during employm ent ,""'hour regard to th eir ntce,religious creed ,colo r ,
nation al ongin,ances lry,physical d 'sabil'ly,men Ial dlsabi lrty,medical c orl<lilion,marital status,
se x ,age,se xua l onen l a tion ,e thnicrty and status a s a disabled vetemn or ~"'eran 01 the Viatnam
er a.Such req u"ement shall app ly to Contractor's employm ent practICes indudlng,but not be
I,mded to,lila 1011o ""ng :e mployment,UPI/radlng,demotion or trans le r;rocrudmenl Of rec rudmen l
a dv ert,slO g:layell or termln a,",n :rates 01 pay or o ther l oons 01 compensauon ;a nd se lectlOl1 lor
tra ining.Inclu dIng appre nticesh op .Co nt racta<a g re es 10 post in conspjcuous places,a ~a i lable '0
RFP 2767 Page 7
employ_aOO applicants for em»oyment.nOll<:88 sening forth the provision 01 "'IS
nondIscrim inahon CIaUSll
(iii)Conlractor WIll ,'"a ll sohc~a!lOns or a dv e~l se m e nt s 10<em»oyees p laced by or on beh a~o f
Cont ractor on pUr&u~he reof ,state that a ll Qu al itled applicants WI ll rllCe;"'e considllrahon IOf
employment WIthou t regard to race ,religious creed.color ,nation al ongin,ances try pnysi<:al
dlsabil lty,men tal dlsabrllty.medic al con d~ion,mar~al st at us,se x,age,se xual o nen tahon,
ethfllcity,status a s a dls ab~vete ran 0<vlOle ran of "'e VllOInam era.
(i vl Con t ractor ""II se nd to each labor union 0<rep rer.entatntfl of wo .....ars WIth oMlich rt has a cofkJctr.e
ba rga,ning a greement or o ther ccetract or undarstaoding.a notice advising suc h labor union 0<
wo rkers'rllpfeSllntatrves of Con tractor's comm~menl under this section and shall post copes o f
lhe no tlCllln conspicuous pl aces av ailable to emplo Yllils and applicants for e ~y me n l.
C-22.Ta .es -Fe deral aOO local :City WIll not he responsible fo r llny ta ~es coming due as a r8SIJn 01 this
Contr act oMl ather fedora l,state ,or local.For th6 pl.Jlp05es 01 'his Cen t/ac'and rela /ed Exhibits onl y
(E~cJuding SubS8quBnl ha rdwaro a nd S<)ftware purchases which m.o y be elecled for intflgration ,."th lhe
sol/ware),it is agreed Ihat th e Cont raeto<has anticipaled treee taxes and inctudlld them in rts
P roposat,
C-23.Saf"ty Raqwem"nts:So hware and services shall comply WIt h ali Fe oo/al OCCupational Satety a nd
H "ahh Admims tration (OSH A).Conlractor sha ll a lso comply WI th aK other llpjll lCabl e state and local
coda req ui rements ,
C-24,Governing La w a nd Venue,This Contract shall be governed by ,and construed and &nlorced in
accordance wit h.the laws althe State 01 Ca lifornia,e ~c1ud1ng ,ho wever any cco ttct 01 laws fIJI"WlllCh
wouki llpjlly the la w 01 a nothef jurisdiction .Venue 'or p urpo &e5 01 the 1IIIng 0 'an y act lOfI regard ing "'"
enlorcement or interpreta tlOfI o f th IS contrsct and a n y nghts and duties beeeunoer shall be Fresno
County,Cali fornia ,
C·2!'>,Co mp liance WI th Laws :Co ntractor warrants that in the performance 0 'this Contract a nd In providing
the So hwa re a nd se rvices /eqUlted under th,s Coo l/act,Contr&etO+"shall at a ll l imes compl y wit h all
laws,re9ula tlOIlS,flJles a rid o rdinancllS thai pe r1ai n to maher&addressed ill thiS Contract.Such
comploance sh all not be l imite d to t he la ws of th<'l U nite d States ,th<'l State o f Calo tom ...City ,and with
all a pplW;able regulallOfIS p romulgated b y fedef31,state,ragioflaJ,Orloc al ad min,stratrve a rid regula tOlY
a gencies ,now In 10000e and as they ma y be enacted,issued,or amaoded dunng the Me of this
Cont ract .(I.E,M oving violBfions s haH not be CXIIISid6red csose fQl dafauH.)
C-:?ti.P nme Contractor Responslbihlles:Contractor shal l assume responSibility o f 'pnme"contractor 10+"
lice nsing .d elivery ,instelfallOfI an d con figu ration,(unless the ~em is usu ally Cl.Jslomllr onstal~,and
City is so not~1IId in the Pfoposal)int "!lfBlion,p rogramming,CQflsulllng.Implemoota tiofl ,lra ining.
warranty arid ongoing support arid mai ntenance servic:ft 01 a ll Sohwar e offered in the Proposal
regard less of whether Cont ractor is the vandor or the manuf actu rer,produGaf,0<SU~ief o f th e
Sohware 0+"servces.Contractor will be responsible for pe rformance o f a n involved parti es .The City
rese rves the righ t to llpjlrOlfe subcontractors a nd a ny changes ahllf the a ward 01 the Coo traet,
C·27.InSlJrance:Throughout the Ille of this Centrac l,Contractor sha ll pay 'or a nd ma intain in lull !orca and
eheet all ,nS UfBnce as requo rod in EXhibit C Of a s may bIIautl\onzed,a nd any addli ional insurance as
may be reqUired,In wn ting by Crty's R isk Manage r or hl!>lher designee a t any time a nd in hi Sihar sol e
u.screncn .
If at an y t,me d Uring "'e hfe ot the Con tract Of a ny e lllension,Contractor Or an y of its SLJbcOntractOfS fa d
to ma intaon an y required insurance in fu~terce and eeect,a ~serv ices and work un oer this Contract
sha ll b e d iscontinued imm ed iately ,aOO a ll payments c ue Of Ihat become due 10 Cont ractor shall be
withheld unl ll renee is received by City that l he req uired insuranc e has bee n eestcred to lu fl 1000c e and
e ffeet and that the premnrms there'ore hav e been paid 'or a period satis factory to City.Any l ailur9 10
main tain the required insu ra nce shall be suh,cooo t cause!<lf City to le tminatll Ihis Cont ract .No action
ta ken by C ity pursuant to this sec tion shall in a ny way reheve Contractor 01 rta respons ibl lit"",undllr
this Contra ct.The ph rao;e "l a,1 to maintain a lly raq"i rlld i/lSurance"shall include,wit hout ~m rt a lion ,
R F P 2767 Page 6
n otificatIon receIved b V City ttla l a n insurer has commenced proceedings,Of ha s h ed pn'>Cged>ngs
comm enced a gainst It.indicating that the insu'er is insolvent.
The fact th at insufOnce is obtaI ned by Contra dor shal l not be deemed to reeeee Of d,mlnish th e
hability at Con tractor,indlJding ""lhOllt lim~ation.liablhty u nda'the indemnity provISions of this
Con t,ad The d uty to indemnify CltV a nd e ach of ns otIk:<3rs.otI,dals,agents.employees a nd
volunleers shall a ppfv to all d aims and liabi lity ItI gardless of v.nethe,any insu rance policies a ltl
a pp lK:ab le .The po licy limits do not act as a limrtatlon upon the amoun t at indem n~ocaton to be
p 'OI/Od ed b y cent-ector.Appro va l or purchase at any insurance ccmracts 0'polrcoes shall In no waV
,.,.,heve from Iiabllrty nor limit tt>e liabll1ly 01 Cont'aclO'.its p'>I\C,peis.officers,agen ts,e1tlployees.
pe rsons u..oor t he su pervision o f Contractor.vendors,suppliors.i""nees ,consuk ants.sub-consu~anu~.
subcon t,actors.or a nyo'19 employed d iraclfv or ind"eclfv by any at them.
Upon 'eq ues!01 City,corwecioe shall ,mmedlilleiv l umish Clly with a comple1e copy at a nV insu,ance
policy required unde'this Contract, includIng all endorsements,I'<i1 h said copy cerlrlied by tt>e
unde,wrner to b e a true and correc t cop y at the angInal policy .T hIS requ,,""""'t shall su"'",,,
e>::pirabon 01 te'm,nat on of me Contract,
If Cont ,actor shouk!subcontract all or any port IOn 01 the work 0 'se",o::as to be pe rformed under thIS
Cont rad,CootradOl sh alt ,equi'e e ace sebcce eractor to p ,ovlde Insurance pro tac toon in l avor at City
a nd each ot 11 5 otIic ers,ottrcials.emplo yees.agents a nd volunteers in accoro eoce with the tarms o f
thIS sedlon.e xce p1that any ,equired ce rtifica tes and applic able endorsements shan be on fita wit h
Con tra dor and City prior to the commencement o f any ""Ork or seevces by the wbcont 'actOl
C-26.tndemnllv:To t....furthest a.tent a llowed by la w,Co<1 t'aetOf sha ll indemn ify.h ok!harmless a oo de fend
th e City and each of liS office""o llicials.a gen ts,lIOIu ntee""a nd employees ("Indemni tees ")from any
a nd a1l105s .Liability,fines penalties,10 rfe liu ras ,I;OO ts and d amages 'whet her in cont ract.tort Of stric t
Iiabllrty,Including but not hmiled to persona l Inj ury,ooalh at anytIm e a OO prope rty dam a98)incurred by
th e City,Contracto'or any other pe rson,and from any a nd all claimtl,d e mands and adlona in law 01
equity (inclu ding attorney's leaa and Ill igaton e xpenses),arising or all "ged to have a rioon out o f
pe r/ormance at this Cont ,act .Con tractor's obligat ions undo:>r the p l1lC eding sentance shall appfv
r egardless at wh ethet a ny of the Indemn ilaes a ra act ivefv Or passivefv n eghgent,but shall not appfv to
a ny loss ,liabi lity,fines.penates .to r/ail urElS,costs or da mages cau sed sOlefv by the ac tive neglig&nce
0'by the willful meccnouct of any o f t he Indemn rteas.
The duty to d etend h ereu nde'is wholly indepen6ent of and sepatllte from the du ty to IndemnI ty and
suc h duty to de fend e xists ,eg a'd""ss of any uKlmate liability at Cont,actor.Such defense ob ligation
shall arise immedietefv upon pr eS<lll taho<,o f a claim by a ny pa rty a nd wr itten ocrce at such claIm
be fog provid&d to Contractor,Paym ent to Co ntractor by any Indemnllw or the payment or advance 01
datllf'lse costs by a ny Ind emn;tee sh alt not be a condrtion precedam 10 en/Olting such Indemnitee's
ri ghts to Il'>d<lmnllK;a tion nereunoer.City s ha~be reimbursed l or all costs an d al1omey's l ees "'cu'red
b y CIty ,n enf orc",g th iS ln6emndicatlon obI'll8lio n.Contractor's habollty for i ndemndication I>8reunder is
in ad<1 l1 ion to a ny liabil ity Con tr ac1or may hav e to City to'a b reach by Cont ra dor of any 01 th e
provlSonS at thIS ceoeaet .uocer no CI,cumstances shall the insurance requ"ements a nd Iirt'\llS Sflt
10nh In t h,s coorrecr 01In any a pphcable Insu,ance P'>lCM3s.Of shaH the lImits on th e a mount 01 type 01
d amages,compensalon or benefI ts paya ble by or tOl Cont'aclo'01 any subcont 'actOlS or supploers
u nde,the work,,,s'compensation,disab ility 01 ot/1 e'employe,benefits laws be COflslrued to limit
Contrador's indemn.l ication oblig at "",or a ny ot/1 e,bebihty he,eunder.
N otwit hslandlng anyt h.ng 10 the contrary in the Contract 11>8 Clly does not a gree to indomni!y,hold
h armless,...on"rate.0.-assu me the defense at Contracto.-,or any ot/1 e,person or e mlty wha tsoevar ,
fo'any purpose,W ilh ,espect to th ird pllrty cla ims agains t Cont ractor ,Contractor waives all righ ts to
an y ty pe at exp 'ess 01 Imphed Il'>d<lmn rty againSl CitV 0'any o f liS o fficials,otIicers.agen ts,employees
or volu nteers .
If Cont tllc10r should subcontrlld all 01 any portion of t he 'NOrk to be pe rfo.-med u nde,tNa Co<1 tract.
Con t,actor shall 'equi'e each subcon t'acto'to indom<1 i!y,hok!harmless a nd delend the City and each
RFP 2767 Page 9
tiv
of rts ofIicers.o"lCial5.&rTIployatl'S agants and voluntatlffi in accordance with the terms of the
p receding pa ragraphs,
This saction skall survIVe tarm,nahon or e Xplratoon ot th os Contract.
C -30,Fo l'CI,I Majeure ,N e ~he r pa rty will be hable l or its non-parlormance or delayed ptorlormer'lC8 ~caused by
a Force Majoore.meaning an 6V1tI1 1,th,nj·pal1y.or circumslimce th at is beyond a pe rly's .....soneble
control such a s a n ac t of God ,an act 01 the publIC lI"",my.an act of the govllmment .stri kes or ot ho.!r
labo r dlSlurbances,hurnce .....s,lIarlhquakes .firll\l ,uccce .IIp+d emlCS .e mbar \109 S,war ,ecrs.
quarant ine restr K:1 ions,unusu ally sevem ......alho.!r or any oth er Similar cause.In e very case of Forc e
"'aleure, the delay must be be yond lhe control end w"1l0 1.l1 the la uk or n eghge'lCll 01 the party ...nose
parlormence nas t"",eby beBn d elayed,11 the delays are caused blithe delauk o f a subcon1ractor .and
II such dalauk rises OUI of GlIuseS beyond the control of both the Co ntractor and ,ts subcontractor,and
""thout the fauk or ""9l igence of any 01 Ih em,the Conlrector ""II Jlo/be hable for non-parlorma"""or
delays ,unless the Soh"",,,.0'services to be furnished by their subconl,actors wore obl a,nabkl lrom
O1""r sou'ces In su fficlllnt time 10 parmlllhe Contractor 10 meel the required sch9dule
Each party ""II not'fy I""other II ~becomes a ware of a ny force MaISUltl that ""II s lgnll,cantly delay
parlormance ,Th e notr!ylng parly ""II gIVe such no1ICll prompt ly ahe'~dISCOVers the force "'8J eure.II a
scree Maloore occurs the pa rlies ""lIexecule an amendmant to e xtend the Perlormance Schedule lor
a t ,me panod tha t IS reasonable under th e circumstances.
C-3t .Conduct on WorkMe:ConlractOl shall enSure that rts o fficers.a gents,employees and any
subcontraclors v.tlite on Ci ty propel1y will condud themselves ,n B sale and proper and prolessional
manner.and if a complain t is mad e by Ci ty personnel ,Contractor "';11 l ake such COITec11Vt1 measu,es
as are necessary.tl Contractor does JlOt ta ke such COIT8C tive me asure,Crty mey d....m Contractor in
matenal breach 01 ,ts obIogations under the Contract .Contractor ag,ees to asSume full habllity a nd
responslb,lrty fo.IIcnons on th e pari o f its officers.agen ls.employees a nd any subcontractors and sha ll
pay for a ny wor1<,equi'ed to res tore the propel1y to 115 coodition poor to entry by ConIractOl,or as
otherwise determ,ned 10 be n&Cll'Ssary by City,
C-32 .WaIVer:The wa,ver b y lIi l her party of a bfeach by !he othe,01 a ny provos"",of this Contract sholl not
ccosnture a com,nuing waiv er 01 a waiver of any subsequenl bfeach ollllther the same 01 a drtterenl
prov,s,on o1th,s Contract.N-o prov,sions o f tnes Contract may be waiVed unless ,n writ,ng a nd signed by
a ll parllllS to thIS Contract.WaIVe,of any one provision herein sha lt n ot be deemed 10 be a waive'01
any ot"",proviSion hereon.
C-33 Ass'gnment:Th,s ContracI IS personal to Contracto.and there shall be no ass'\lnm"",t by COnlractor 01
~s right,;or oblilfaOOris lJfIder thIS Contract wilhOUl I""P"Or wntten app.ova l of me City Ma rlllger or
h4s1her designee ,A ny a ttempted a ssignmenl by Contractor,ns SllC(;8SSOrS 0<assigflll,shall be null a nd
void unless approved in ""'ling by lhe City "'a ""gar or his/her designee.
Contf8CIor hereby agrees not to a SS lQl'l the payment of any monies due Contractor from Crty under tile
t..rms o f this Conlract 10any other individuat(s).co<pOIation(s)or lIIltity(i&s).Cny retams I""r ight 10
pay any and all moni es du e Contractor di rectly to Con tractor
C -34,BInd ing;Once I llis Con t.act is s'gned by al i parltes n shall be blnd,ng upon and sh all Inure to t""
benel~of ail pames. and each party's respectIVe he,rs.successors.assignll.lransfe.....s.agents.
serv ants .employees and receeseotanves .
C -35 Conftic t of tnterest and N on·Solic,tat""':Pnor to CtIy's IIxecul,on o f this Contract,Conlractor shall
complete II Ci ty 01 Fresno con llict 01 intllr85t disclosure st atllmenl in th e form as set forth in Elltubrl D.
Dunngthe term 01 this Contract,Contractor shail have the obliga tion and duty to immediately notify
Cify in wnt'ng 01 a ny change to the info rm ation provided by ConlraetOf in such statemant ,
RFP2767 Peg e 10
Ccntractce s hall comply.a nd require liS subconl'&C10f8 10 c ompl y.WIl h al l a pplicable (i)p rofessional
canons and requirements QOv eming a voidance of impermissible client con 'liefs:and (ii)federBl ,sla te
a nd local can fliC1 o f Interesl laws al'ld regulations includil'l9.wil houl l imrtation ,Ca lifornia GOVEl1'T\rTl8fl t
Code Section 1090 e t ,sec..lh e Ca liforn ia Po l~ical Reform Act (Cal rlornia Government Code Sedion
87 100 el seq,)and l h e regulal ions 01 the Fair PofrtlClll Practices Co mm ission concerning disclosu re
dnd d l5quah/rcdlion (2 Calrlomia CoOO o f Regula tions sectco 18700 at ,seq,).A t a nytIme,upon wn/t en
requesf o f C,ty .Contractor shall provide a wn1ten oooon of rts legal counsel and tha t 01 any
subcont ractor that aft er a doo d iligen t in qulfY,Co ntrltClor and l he res pective s ubc onl ract or(s)a re in l ull
compl iance wrth alliaws a n d ragulaliollS.Con lractor shall ta ke .and requir e ns subco<1 t ractol'$to take.
rt18 sonable steps 10 avod any a ppearance o f a cc ntnct of eaerest.ucco d iscovery 01 any tects grving
rise to the appearance of a con ll ict o f inte res t Contractor shall immedialely nol lfy City oI1t>ese fac ls on
writIng .
In perfon ",ng the 'M)rk or se ll/Ices to be p rovided her eunder,conuecrcr shall nol employ or rela ln the
sall/ic<ls 01 any pe rson while such per SOfl erther Is e mployed by C ily or is a member o f any City
co u nc~.comm<ssion,boa rd,commit1_,or srmilar Clly body .ThIS requlfem llnl may be waIVed in wrrtH1g
b y the City M aM!I"r,il no ocl ual or pol en tial conflict is Involved
Co ntractor rnpresenlS a nd warr anls lhal II has nol pai d or ag reed to pa y any compensation .conli"!l"nl
or oI 1ie""'se .di rect or IndIrect 10 so~c ll o r p rocure this ccoeect or any ngtltstbenetrts hereunder.
N mlher Contrac tor.nor a n y 01 Con t r act o~s subcontractor.,;perf orming a ny se ll/IC es 011 this Project,
stlell bId l or ,a ss,st anyor.e '"the p reparal tOf1 01 a bod l or ,Or pe;lorm a ny serv IC es p ursuant 10,a ny
Olher conlrac l ,n co nnecllOn wrth UIlS Project.Con!raclor and a ny 01 ns ececeetrectces s ha~have no
inleres!.d.recl Of indlrecl.In any o ther cootrac t in connect"",Wllli this Project u nless such inleres t IS'"
accordance Wllh all ap plicable la w an d fu lly d ISC losed to a nd approved by the Crty Ma nager,In
advance aOO in wrrtmg
If Cont ractor should subcontract a ~or an y POrl"'"01 lhe ..ork to be performed or services 10 be
prov ided under th is Cont ract.Con t ractor shal l i nclude lhe proviSIOns 01 this sect ioo in each subcoot'ad
a nd require rts subcontractors to comply ltlemwrth.
ThIs sectIon sh all sUII/;va e ><pi ratioo or lermiMtion 01 this Contract.
C·36.So ffware Ma mtenance :A N supporl a nd malnrenance shall be perlormoo pef the rerms of E!fhibfl E -
So ffware Ma inre Mnc6 A gr eement ,
C·37.M odlhcaho ns ,.INTENTtONALLY DELETEO
C·38.A uthority To E "ec u l a Agreement;Con l r&C10r m pmsents 10 Crty ttle t (I)rt ties obta .ned a ~necessary
a pprovals ,consents and a utho n:za llons 10 enle r inlo 1M Contract and to perform ne dulles u nder Ihis
Contract,(ii)t he pe rson e "ocullng this Con tr BC1 on >IS bohall has tho au thority to do so ;(iii)Uj>Ofl
e >fecu t,on al'ld deliv ery 01 lhis Contr&C1 by the parl ios rt is a va ~d and bi ndIng conlract.en lorceab Ol in
a ccordance Wllh liS terms;e nd (iv)the e xlK:U OOn ,del ivery.a nd pe rform ance of l1i,s Contract does nol
VIol ate 8f1y byla w.ctlerter,m gulation.la w or eny other govern il'l9 authority 01 the Con trac tor .
C·311.Ma intena nce 01 A9COrds:A 9CO rds 01 Conlractor'S a xpenses perl al"'ng 10 lhe Project shal l be kept on a
generally recogni zed accounling basis a nd shIl~be a vailable 10 Crty or rts a ulhorizoo representatives
upon requas l dunng regular business hours throughout the Irte or th is Contract a nd for a penod 01 tour
years a fter "nal payment or .rl longer,l or any pe liod reqUlfell by law ,In addrtlOn .a ll books,documents .
pape rs.a nd rec ords 01 Con tractor pertaIning to tlie protect sha f be av allabie l or the pu rpose 01 ma kX1g
aud its ,e "armnat IOfls,e "c e lllts ,and tr anscnpb ons lor the sam e pe ned 01 l Ime .ThIs sect"",sh all
sulI/",e exptra t"",Or temunat "'"01 th iS Contract
C-40.g"v"rability ;it a ny p rovision 01 this Cont racl or a ny port "",01 a p rOVISion,is d eclared by a court 01
compe tent jurisdiction to be illegal.'"oonfl icl with an y la w,in vahd Or ot OO"";s",u nontorceao Ol.Ihe
va lxlrty 01 the rerna,"ing terms an d provisions stlell not be a tlocted: and lhe rights al'ld obligations 01
AF P 2767 Page 11
the part;e.s sM11 be construed and entorC&d as I!the Contrac t dId fIO t conta in the particular provl6ion
held to be m~alld
V41 .Te rm lna tlOO :T ms Con tract sha ll temunate W1Ihoul any I"'billly of City to ceoweetc-upon the earhar 01:
(i)Contractor'S filing l or protec tlOO under th e f ederal ban krup tcy taws,or any bankruptcy petition or
petItIon for recerv e r commenced by a third pa rty agams t Con tractor,(II)thirty (30)ca lendar days pnor
",,"en rcrce lMth cause or ""thou!cause by Crty to Con tractor,(iio)City 's fIOlHlppropnalion ot funds
sut!'C"lnt to meet Its o bligatIOnS here under dunng any City tiscal year o f this Conlract ,or insu lficlElnt
fundIng tOl the pr"lect;Or (rv)e xpira tIon o!thISCon tract
Immed1ately upon an y termInat IOn Of e xpirahon of th iS Contract,Contractor shall (i)immediate.Jy stop
a~work hereunder,(il)Imm ed,a tely r:ause a ny and a ll of its scocoeuectces to ce ase work :an d (iii)
return to Crty any and all unearned p ay ments and a ll p mpert""s a nd ma terials in the possession o f
Contractor th at are o ""ed b y C ity .Con tractor sh all be p aid compensahon for all services satlSlacfonly
performed and so llware deemed accepted p rior to the e ff ective date o f terminat ion at the ratestin the
amounts specdllld hereon,Con t ractor shall OQ/be pa id l or a ny 1'00 '"or services performed or costs
''lCurred Vlt\ich rea sonably co uld ha~e been a~okled .
In lhe e~8fl1 of Ifmnmarrcn due 10 '8IIul8 o f Contractor to satlS'aetonly perlorm ,n accordance WIth lhe
tenns of ,his Cofltract,in no ..""nl sh aN any payment by CIty pursuanl 10 thIS Contracf cons14ul9 a
w aiver by City 01 any brtIBch of this Contract..mldl may /hen e XISt 011 fhe pari of Contraclor,nor shaN
such pa ymenlllT1fNlir or p/tlJ'H1ic6 any roroody av adabl6 10 City WP th r9S{)eCI10 rhe broach
Upon any termination or e Xp'fahoo of the Co n troct,c;ty ma y (i)e xercise a ny right ,'lHTledy (in contrad.
la w or llqurty)or privIlege whiCh may be a ~ai labl eto it under applicable laws of the Sta le o f california
o r a ny other appl ic able la w,(ii)proceed by appropriale court action to an fon;e Ih e l erms of the
Contract.
Contraclor shall pro~ide City WIlh adequale wnllen a Ssu rances of fulure performallOO ,uporl City Crne l
Inform aMn OH<C<l~s teqlJoll sf .in the e ~e n l Con tractor fatls to comply ....th any terms Of ccooucns of this
Contract .
Con lractor s hall be liable for dafau~unless r>o nperformance IS r:aused by an occurrence of Force
Maleu l e,
Termlnahon lor Cause:II e itl>e 'pany breaches a ny provision oIlllis Contract a nd if such breach is not
cu red ""'hln 30 days anee rer::erving WP"illllfl notice from fhe of her party speocrlying such b react1 in
reasonable deta i l,the non·breaching pa rty sh all ha~e th e right to terminate fh tS agreement by g i~Ing
WP1 llen tlOIlClI thereof 10 the pa rty in b reach,which te rm,n at lOll sha ll \10 tnto e ff ect ,mmed ia tel y
C·42 Good Faith Att emp t fo Resolv e:Th e pa ri_agree 10 make good fMh ettcrttc resolve any dlspllle Pfiot
to in~""mg iegal aclion atldlor donng the def a u ~process.
C.43 DlsplItes:Con trac tor a nd CtIy .....1l a ttemp t to "",lIle any eta ,m or controversy between them ans"'g f rom
Ihis Contract through consu~al lon a nd negotiat IO n m good fatlh and a s p lnt o f mulual eooperat,on.The
respect"a Proj 9ct M anage,s will con fer a nd attempl fO sene the disput9 .Th e d ispute will be esc alated
to app rop nala h.gh er -Ia~al ma nagers o f l he part ies,d necessary ,It coopera tl~e efforts fail ,the d,spule
wpil be medIat ed by a med ia lor chosen joinlly by Conf ractor and City within Ihi rty (30)days alia'notica
by ona o t the parnes demand1ng medi ation 00 the condi tions that;(;)The locatIOn sha ll be in Fr....no,
Cal ifornia:(ii) Eac h party shall bear the"o wn COSIS,w itness teee .and a llomays tees, and (iii)Joint
cos ts to r the p rocess (e.g hltng and medt ation cos ls}shall be borne equally.Co ntractor and City will
nol un reasonably WPlhhold consent to IIle se.Ject'on of a me dllllOf ,The part ies ma y po6lporoe medialion
untrlthey h ave completed a ny mul ually a greed upo n ,specified,dtscovery about the d ispute.Such
m ed ,a flOO shal l be noo -blnd'ng ,
RFP 276 7 Page 12
Aoy cla,m fe~ting to "'lelieClual prope rty and aoy dospule lhat canllOl be resolved between the part'es
tllrough negoliahon or mediahon ",;thin two months a ller the date 04 !he inrtoaJ dem arld lor med"'tion
ma y then be SlJbmilled by e ither party to a cou rt of c ornpetenl jUrJ$dietion in Fresno County.Cali lornia
unless othefWise a grtted Each party consents to jUrJ$dlCllOll Over ~by such a court.The use 01
mediation will oot be cons.iOO<ed unde'the doctnoo o t laches.waive r.or es toppe!to ailed adverwly
the rights o!ei ther party ,Either pa rty may msort to the joocial p roceedings described in this sllChon
belore the e xpiration 01 the two--mon th,0'other a greed perIOd rt (i)\IOOd ta itll e fforts to resolve lhe
dispule unde r these procedures have been unsuccessful.or (ii)intenm relie l from the coctt is
necessary to preveot serious a nd irrepa,abkl injUry to such party or any ot us a lliliates.agaflls,
e mployees.OffOCOfS.suppliers.or sub ccntracicee .
C-4 4 ,Federal Immigrahon Relorm and Control Act of 1986:As a mater",1 pa rt ot any contracl tor a City 01
Fresno project,every Contractor who has employees who will work on a City ot Fresno project,is
required to comply ""th all 01 the provosions 01 the Federal lmm,grat ,on Relorm a rid Con ,roI Act 01 1986
(S ,8.t200:H.REP 99--1000),This requirement includes COffil>iaflCe with all ot t he e mployee
documentatlOll prov,sions.Fu rthermore,the Con tractor wal l ma ke a ny employee documentation
fequi,oo to comply "",th the Act a imm ed iately a va ilable to the City vpon its reqoest lor each indiVidual
employel!'M)rk,ng on a City ot Fresno prol"ct.
C-45.N otices Any nolica reqUired or intended to be given TO efIher party utlder the te rms ot this ConTraCl
slla ll be in writing lind 5hall be deemed to be duly given rt delivered personally.t rao sm ~t e d by ta csimile
fotlolWd by t~ephone contormahon of receor.or sent by Unrted Stales regislered or certd,ed reea.WIIh
postage prepaid,,etum ~ipt requ6Sted.a ddressed to the party to which retce is to be given at the
party's ad dress set IM II on the stgnalu re page 01 this ConTractor at well other address as the parti es
may lrom time to lime designate by wriTTen not ic....Nct ces served by Un ited Stales ma ll in the manner
above described shall be deem ed suffrienlly se rved or gtven al the lime of th e mailing lhereot ,
C-46.Head ings and Section Reterences:The section head rngs in thls Contrac1 a fa rns.e rtlld only tor
co rwenience a nd are not to be construed as pa rl ot this Contracl or lis a Irmrtation 01 th e scope of !he
part ,cular sec tlOfl to wn K;llthe head,ng refers,
C·47.lnterpretatlOn:The pa rties ad<nowled ge l h at this ComraCl m rts hnal form is the rewn at the combined
efforts ot the parties lind tha t,should a ny p rov IS ion 01 this Contract be l ound to be ambiguous in a ny
waV.such a mbtgurty shall no!be resolved by constru,ng th iS Contra ct in lavor ct or agarnst eiTher pa rty,
but rather bv constru ing the terms in acccrcance I'<ith theif generally accepilld me an'ng,
C48.Atto rney 's Flit's:II e ither party os requi red to com mence any proceedrng or legal aclion 10 enlorce or
rnterpre 'any 1erm,covenant or con d~ion 01 tllOs Contract.the pfav ailinll party in such proceed'ng or
actlOll shalt be e nt ~led to recover from the other party its 'easonable attorney's tees and IeI;;9 I
expenses.
C-49,ExhrM s;Ea ch ....hobiT a nd att achmenl rela renced in this Contract e .bv tile refefance.incorpofaTed into
and made a part ot th,s Conl ract
C50,Cumul atrve Re medres:No remedy or election her9IJnd9'shal l be deemed e xclosive but shall .
wherever possible.be cumulahva with a lt ot her remedie s atlawor in equ rty
CSI .Entore Ag reement Elich party ackno wledges th ar th ey have read and lully underslllnd the cont ents 01
this Contracl a nd ali conlract documents.This Con tract .and all contract docu",,",ts.faprasent the
ent,re and ,ntegtatlld ag reeme nt between tho pa rtres WIth re spect to ,he subiecT matter hereof and
eopesseoes all pno,nago tllltions represent ations or a llre&menl$.ei ther wnlImt or ora l.
C52 .ModrticahoflS lind Amendme nts:ThIS Cont fact mav be anereo .a mended.or rnodH,ed,subtect to
app roval th efaof by The City eo.,ncil .a nd only b y a wr itten instrument signed by an aulhorized
repres amatove o f each party .
RFP 2767
C·!>3 .Etloclive D ale :T h,s cceu ecr sha ll be eltecllVe u pon lhe parl te8'e ~ecu"on thoe 'eol folIo Wl'lg C ity
Courn;il a wa,oj and app roval o f lh ,s Cwtract ,
IN W ITNESS W HEREOF ,lh e pa rlios hav e e ~ec u!od th...Coeteact on ttltt daV anoj yeer tItt'e b&low ","""",.o f
which ttltt d ate 01 e ~ecu lion by Oly shall be subsoquenl to lh at 01 Con lractor's,
Prog ressIve Sol ubOnS ,lro:;
G lenn A.Vod h anel
Print o r TVpe N ame
P~a lden l
Tille
»-9 11 3 ~62
T a~10 N Umbe'
Ju ne 6 ,2008
Date
Addre ss e s'
P a Bo ~783S,"C A 9 2822-9783
Allachments:
E ~hibi t A ~Mulu a l Non-Disclosure Ag,eement
E ~hibij B -$oll.......re license Ag 'eemenl
E ~hlbij C -Insurance Requirements
Ex h,bij 0 -Disclosure 01 Centlic!o f Interes l Sl atemenl
R FP 2767
City 01 F resno.
a mun ,opal corpora tion
K a r e n M .B r adley.CPA
Pnnl or TVpe N ame
In l erl m City Co ntro ller,..
J une 6 .2008
Dale
AnEST:
R ESEC CA E ,KUSCH
City Clerk
B'~~
Depu ty cP/JJ.!tJ!
APPROVED AS TO FORM'
JAMES C SANCHEZ
CIty A llomev
City o f Frag""
AlIn;Bna n Roam s
B usiness License Divis ion
2600 fresno street
Fresno.CA 9372 1
Ph.£>59-621 -6832
FAX ;f>59.48lI-4636
Page 14
E. h ,bM E -Sot1 w8r8 M8,ntanance Ag r&emenl
E.h,bil F -Pr ogressive Sol utIOns Reqwemenls (Hardware &Soll_ rel
E. h lbil G -Spocd ications (Scope of Wor1<)
RFP '276 7 Page 15
Exhibit A :M ....tual N on-Disclos....re Agreement
Th'S Noo -Dlsclosure and Conhdent,ahty Agreement (the "Ag ree """nt")IS made and ente red In t o by and
bet....een Progress ive SolutlOflS,Inc ("C ontract or").a Ga ldom",corporation,naving ~s pnne;pal place of
busir>ess at 655 N.8erl)'Un~J:Brea .Ga ~e21 and City 01 F res no ("Ci ty")a municipa l corporation,having
ns pl'lncipal pla ce 01 ecer-eee at 2600 Fresno Stree t ,Fresno ,Galdomia 93721 .
DEFINITION
"Conlldentlal IniormatlO/l"includes ,bUl is nO!lim ited 10.k no w ·how,trade sec ret s,tools ,melhods ,
met hodologies ,techn >q ues,des igns,specl flcatlQf1 s .computer source code.custcrree ~st s ,pnc ing
",form atlQf1 ,mal1<e tlng plans persorlflellnformat>on ,financial ,nlormatlQf1 and bus iness strategies ,dra""ngs,
data.software.toge ther with o ther ",Iormation which.a reasonable person would conclude.a s intended to
rema In co n fldenhal,doo to lIS na ture Or the circumstances uode,which rt is dosclosed and,ar>y "'her non ·
publ IC ",Iormation lhat Mher party designates as proprietary anc1lor ooof!denl",1 pursuant to the te rms herein .
1.C ity IS a publIC e n tll y a OO 's subject to all public records wsclosure reqllO rement s 01 the Galdom<a Publ ic
Racoffis Act .wtl ich shall ooot,oIth,s Contrac t.
2 .11 'S antICipated t haI eac h 0 1 the pafllf!li may dlllClose to the OTher va rKlU II Con1tdentllll I nformation .
Inl ormatlon Ihat a party rea SOflably bel<ev&ll meets a C ald omla Publ IC Aecofds Act e ~emplion mu st be
c lea fly and promlnenl ly labeled "Con fidentia l InformallO/l -in orcer to be deemed P/Ollnetary
3,Each p arty sh all be a "O;sclosing Pal1y"",,1tI respect 10 Conflden lial Inlormat;on.which that party
eseeeee to th e o ther and sha ll be a "Rec e iving Pal1y"WIt h respect t o Co nlident 131 in formatlOl1 wh ich lhat
pafly rec eives Irom the other ,
4 .In consideratIon 01 the dISclosure 01 Conftden llal InlormallOn ,a con fidential relahonshop is estabh shed
be tw&ef1 th e parll8S,
5 .The City is acting through Its Dep artment ot Inlormation Servo:::es .The Ci ty's Ufill ,as def;cfrbed in thIS
Agreement.is in tood lld to include City employeas a nd 9gtJf11 S
6 .The Clty may be requested to dISClose IlfT1fIed da la wh IC h rt mainlOln S a s a pUblIC IItllrty in ord er for
llOC essory e valuation or suppafl funct ions to be accomphshed ,UnlollS specihed otherwise in wri ting by the
City.a ll City dat a Slored on C ity computer systems eccessible to Con trac tor i n the performance or rhese
ac1iv~les shall be COI'I sidered Conliclenl.,.1 InfDm'llltion o M lIlJbj ecl to rho disclo8u,e restrictions ststed WI1hi n
fh lS A greemenl ,
7 .A DIsclosing Party shall no t designate a s Co nlid entiollnlOfTllatlon any moterillill 0<infOfT'l'llltion wh ich fhe
Disclosing Party does 1'101 ""th raasonRble bel>el consider to be propriet9ry andlor ooo ftdential
e.W rth 'll'SpecI to Contidenflal Information that tile City prov ides to Con lrsclor u nder this Agreement,
Con t'ac1Of sh all hold too Conlldentl3 l Inlorma tlOl'l in conlidence using the saee deg'e<l 01 ca'e a s ~normally
e ~ereises to p rotect ~s own propfietary into rma t lon .W~h respect to Con1tdential lnlormallOl'l that Contractor
proVIdes un der Of in contemplation 01 !hi!,;Agr eement.City·s obligat<on to mainta in confidentiali ty ill sub ject to
any d isclosure obli9at<ons 01 the Gai llom",Public R ecords Ac t ,and d ent llied to conlde"bality ,C~y shall:(a)
res tnet disc losu re and use o f the Conbdential InlOfT'l'llltion solely 10 ecee employees (including co ntract
employees a r>d COflsullanl S)of such parl ies "';Ih a ne ed 10·know.and 1'1 0 1 disclose it to any other pa rties ,(b)
advise those e mploy"""e nd consullants oI thelf obligation IOil h respec1 to the Con fidential Information ,aOO
c)not COlly.duplicate (e~cept a s needed l or bac kup ,l esting,traIning sys te m upgrades),or reverse engineer
or compole a n'flhing pro vided he reun der.If City 'eceiv&ll a reque st fo r disclosure 01 information labeled
conldentl3i by Co nlractor pursu ant to Ca ldoml3 PUblic Rec ords Act or a subpoena City ""U provide notICe to
Conlractor be l ore a response is d ue ,a nd rt shall be Contractor's fesponsoblilty to es l ablish th a t such
",lormatlOl'l IS e xempt lrom d,sclos ure .Contrac tor shall defend,Indemn ity .a nd hokl Ci ty harmleSS lrom at'ly
claIm or e dmlOlstrat,ve appeal.,"eludIng cos ts,e xpense&,a nd a ny att orneys lees.related 10 a request to
dISClose ,rJlormlltlOn Contractor has labeled as -conhdentoallnformatlOl1 ."
R FP 276 7 Palle 16
//
II Upon tile request of the D IS clo SI ng Party,the ReceMng Party shal l promprly dellv a.10 the o.aclol;ong
Pa rty any a nd all eccoeerus and Information ,.....thou t ,etalning any cop;as O'axcerpts lhe.oof,l hat OOfl la in
or .etale to I h e Disctosing Party 's prop rietary and conhoanhallnformation
10,NothIng in thos A g.eement shall be conSl rued to g.anl 10 the Rece<v",g Party any o wnershIp Of oI hef
pmpriatary Inle.est in the Con tiden tiat Informat ""'.The ReceMng Party ag rees that ~does not acqui ra any
t lt~,o wnership,O'cuer int ettec\uat prope rty righl O'ueeeee under this Agreemanl.Nothing 01 lhos
Agreement shall be construed as an obligation by e llhe.party 10 ente<0110 a porchastt con lrad,subconlract
o r o thef business .el alionsrup wit h the othe r party
11 A Recenring Party has no objogatlon wllh respect to any Conf ,dent lal InformaHon dIsclos ed he.eunde.
thaI (a)was righ tfull y in Receivi ng Party 's possession belora .ocelpl fmm D isclosing Pa rty olhe.than
th rough prior oecesu re by Disclos ing Pa rty;or (b)is o.becomes a ma lle.of g9 no.al pu blic knowledge
through no b reach oIlhis Ag.eem ent.or Ic)is rightfully .ecelved b y Rocalving Pa rty f.om a thi rd party without
an obhgahon of conf idanl iahty:or (d) is Independently developed by R eceiving Pa rty,or (9)is d isclosed to
third pa rties by the Disclosing Party wrthout restriction:or (I) is disdosed und er ope,ation of law ,Including
Ca ldoml8.PublIC Records Act,governmental r&gulation,o.court orde r p rovided Receiving Pa rty first gives
DISclosing Part y rctee a nd a reasona ble opportunity 10 secure conlidentl al p rolaction 01 suc h Conl,dent ial
InformalOOn
12 ,A Recelvong Party shall not pobhcly dissem;nate av alOO llons or summaries o f Iha Conllden1l8.1
Information 01 Disclos irog Party ""thout Disclosing Party 's revie w of such e valUlltions 0<su mmanes a nel
wenen authorization for thel.d'SSemination,A ll ma taria ls dlSSOmilllllOld wrth s uch Ilu thorizahon sha ll baa.the
Disclosing Party's copyrig ht noloca a nd any ol he.ma r\<ings fIOC essary to p rolect the Contlden1l8.1 ",formallOll
13.N ellher part y will,.....lhout the prior w',"an OOflse m o l lha other a nd such approvals,governmental or
o ther,as may be ,equi re d, use or l.ansmrt,<J;roctly or indirectly,the IntormatlOn or any portion lhereot outsiele
l he U nited States.
14.ThIS Agreemenl ma y not be assigned by arthe r pa rty wilnout the prio'writlen consem of the o ther.
15.Te••m nallon o f lhos "greemem lor any reason sha ll not relieve a ReceiVIng Pa rty 01 Its obIig1l lions
he reunde',a nd all obhgal,ons und er thts pa rag.aph anel p a.ag.aphs 1,4, 8 ,g, 11,12 ,13 ,15,16,17,18 ,19,
20 shall s urvive the te rminahoo of ttus Ag reement.
16.Except as ol he rV<ise e><p ressly a g.ee el by l he parties in WI ll Ing,upon termina uon 01 this Ag,eemem,a
ReceiVIng Party sh all (a)mmedialely cease using the Confidential Information of Disclosifl\l Party,(b)
promptly retum 10 DIl;dosing Party all madi a .eceived f.om DiscloSln\l Party wtlich coma io the Con flden lial
Inform ation 01 Disclosing Pa rty a nd deslroy a ll o ther copi es of such Co nfil!enti allnlormalion.anel (c)prom p tly
ce rtlty in wntlng Rece iving Party's compliance with ee terms of Ihls section,
\7,Conl rado.ag 'lIIIs 10 indemnify defen.:!,a nd hok:I Crty rts oIlIC'llls ,oIlx:ers ,a gents,amplo yllllS a nd
volun teers ha,m less I.om all ciamages ,klss es and expanses and 10 de fend a ll claIms proceedlllgS,lawsul\S,
and ju dgmenls aris,ng ou l of or resu~lng from l he negf '!l e nce or wrongf ul mISconduct of Co nt.ac/Of,rts
s ccccntrectors.amploy ees O'agenls in pe rfonning o.f",hng 10 pe rform obhgallOns cov ervd by thIS
Ag reement
20.This Ag reemem supersa eles any prlo.o.a l or wrillen unde.stand,ng WIIh .espect to the exchange and
prolectlOll of Confiden\lallnformallon,Except Wthe parties mu tu ally agree to Incorporale th is Agreemanl into
a porch ase conlrad,Ih ls Agreement contaIns lt1e e nll."unde.slanellng of the partlM .....Ih raspecl 10 its
sub jact ma lle.In such case ,any add rt,onal term s ,elated 10 e.changoe and p rolect lO n o f Confidential
Intorm allOfl lt1a t a.e lncluded In a purchase COfl lfact shall be blnd ,ng No moddlCllllOn,"mendment.or waiver
thereof shall be e tlectIVa u nless In wnl lng a nd signed by bo th part_
2 1.ThIs Agree menl sh all be govem eel by,a nd co nsln>ed and e nfOfced '"accordance ""Ih ,ee taws of lhe
Sta te of Calrtom""e.d lJd,ng,howeve.,a ny conf lict of IHws ru~which would apply Ihe la w o f a nothe r
j urisdlcllOll.Venue for p urposel:l 01 I he filin g of any aclion regarding the OlR fofCement Of lII terpretalion of lt1is
Agreeme nt and a ny nghls a nd du t_her eunder ahall be F resno County,Cali fornia
IN W ITN ESS W HEREOF,lhe penes have ceceec th,s Agreem em to be "xocuted in dupl icllle originals by
thel .duly a"'honled represen tallves .
RFP 2767 Pa ge 17
Contraclor
"••'IJ c C,ty 01 Fr9StlO
By:{I /.;,-/I
Signaluffl
G'-n R Vod...t>el
Pnnl Of T't'PfI Name
".,
June 1 ,2OOll
D...
AFP 2167
~\6.d.I "h~Sogna t "re f-j
Kar..M.Bra dNy ,CPA
Pnnl Ot T't'PfI Name
Interim C ity Com.ol...
June 6 ,2001
D...
Paga 18
Exhibit C :I n surance Requirements
Insu rarw;e ReqUlremenl s
Con tracl bI!lween Crty of Frnsn<.l
a nd progressrve SolutIOn s·
INTE GRATED CASH IERING.BUSINESS UCENSE AN D ANIM AL U CENSE SYSTEM
Cov erage sllall be al laast as b road as :
T he ITIOSI cw renl lIersion o f I""urance So"'0C8.S CHice (ISO)Co mmercia l Gener a lliabilily Cove ralle
Form CG 00 0 1,whICh sha ll include insurance for "bodily inj u ry:·property damage "a nd "pefSOI1 a T
and advertisi"!j injUry"-';11'1 cOIie ,age lor pfllm,ses and operaiton s .prodUClS a nd co mpleted
opera lions.and cont.aClual habdrty (irw;luding.wilho ul hm~ahon ,inOOmOJly obIoga tions urce r th e
c ceeecn.
2 Tha m ost curren!version oIlnsuraoc e So",,,,,,CHice (ISO)Busmllss Auto Co verago Form C A 00 0 1.
whICh stlall includ e collarage for a ll OWflOO .hiroo.a nd r.on -own9d aufomobile s o r othe r uceeeee
vehicle s (Code l ·Any A ul oj .
3 Wo n....s·COmponsaloon insurance a s requoroo by too Ca lrtom ..Labor Code and Employer's Li ab llrty
Insu rance,
4 Professional Liabihty (E rrOfS a nd Omissions)inwrance app.oprla le to Com.actor's p rolassion ,
Coveraga sh all be entlorsoo 10 irw;lude c onf ractua l liabi lify.
M,mmum urn,'s oIlnsurarw;e
ceoeecic-shall mll,nlllin hm~s of lj"b,hty of flOIless fhan :
$1 ,000.000 per occurrence lor bodily ;"jury and p rope rty damaga
$1 ,000.000 per occurrence lor personal and advertisiog injury
$2 000.000 "ggregale lor products and cornplAl9d o paratcos
$2 .000 000 !JI!ne.al allllregale appl Y'''!I separately 10 the war\<performed und er
the Con t.ae!
2.Au lom0b4"uabllrty
$1 .000 000 per accid<lnt for bodily inlury a nd p roperty dama!Jl!
3 .Employer'S lJabil~y '
$1 .00000o eacll acci cler>t for bodity injury
$1 .000.000 eeeese e a cll emplo yee
$1 000.000 <!<se ase p<lhcy I,mrt
4 P'O!6SsiQr>al liabi lrty (En-ors a nd OmissIOnS)
$1.000.000 per c laiml OCC\J rrence
$t .000.000 fKJ/q aggregate
R FP 2767 Page 19
U mbrella or E ~c ess Insu rance
In lhe ev enl Con lraclor p urchases en Umbrel la Of E ~eess insurance policy(ies)10 m<IfI tlht!"Min<mum l imds
0/Insurance:t ~s Insu rance policy(Ies)shal l "lol low IOfm"a nd allOt d 00 lass cove rage Ihan the primary
,nsu rance poIicy(iesj.
Oeduct lblas a nd Sa N-lnsurad R etanlions
Coot raclor sh all ba rasponsib le IOf paymenl of any dedu Clillles con talll<l(\In any Insuranc e pa lK:lI!s reqUired
he reunder a nd COl\lraetor shal l a lso be responsi ble tor payment 01 a ny seN-insu red rnt 8t'tions.Any
ded uctibles or seN·insured ...tennons mus t be dec lared to,an d appo'oved b y,the City 'S R isk Ma na ge.or
hialher des ignee .At the optKlrl of the CIty's Ris k Manager or hlSiher d esig..ee.Mher (i)the insu.er shall
reduce or a1imlNlte wch ded uctlbles Or se ll ·in sured rete ntIOn s a s f espects City ,tis ottice rll,ONlCials,
elTl(lloyees.a gents ancI volun teers:or (ii) Con tracto r Shall pr ovide a hnancial g u a rantee. satisl actory to City's
Risk Mana ge r or h ialher des ig""",g uar anteeing paymant of losse s a nd related irwest'll at lOnS .claim
admin islrntKlrl and eereeee e xpenses.Al no time sh all City be respons ible lor the pa yment 01 a ny
dedu ct,bles or sal l -insured ret enlions .
OI hef Ins UrH r1C8 Provisooa
The Ganera!l ..bo lrty a nd .o.utomobo le lJabilrty Insurance pctcies ar e to contain,or b e endorsed to conta,n,
t he l oIlowmg prov ,sIOnS:
,.City,'IS oIficers,othcia ls.e-m ployees ,agents and volunteers a re to be cov ered as a dd~lOn al
,nsureds .
2 .T he covara90 sh all con ta,n no ~ial l,m'l 8 t KlrlS on th e &Cope of protoclKlrl e fforded to Cdy ,Its
OffIC'''S,off icials ,e-m ployaas,agen ts and voluntaars
3.Con t ractor's Insurance co vera90 shall be pnma ry and no con tnbution sh all be f eq U"ad 0 1 City,
The Workers'CompensatIon Insur ance poley is to COntaln ,or be endorsed 10 conteln ,the following
provision:Con trac tor and its Inw re r shall waiva any righ t 0/wbtogabon a9l''''st Cit y,ds cncers .officials .
a mployaas,a90 nts a nd volu nloo",.
II the Prol e ssional lJabllrty (Errors and Om'ssions)insurance policy is wr illen on a claims -made fo rm:
L
,.
RFP2767
The 'Retm DatI!"m ust be sho wn,a nd must be before the effOC l tve date o f the Cont rac t
or t he commeocemenl 0/wo-rl<b y Coo traetor
Insurance mus t be maInta ined a nd e vidence 01 insorance must be provided lor at leas t 5
yea rs a ller a ny e "PiratlOn or l e rm ln8t oo 01 tha Contract or,In tha a ~ama l tva,the polICy
sh all ee andorsed lo provide not less thall a 5-year d iscovary pa riod .This requ llement
s hall surv"'e a xp"atlon o r te rm lnel l()fl at Ih e Contrac t.
It covera{j13 is cancalecl or non·...newe d.a nd not replaced W1 th another claIms-made
po licy l orm woI h a "Rel f O D ate"pno<to l ha e ffectIve date at l he Co ntr act.Coo traclor
mus t purchase "e lde rKled reporl lng"cov ara!!"lor a m,n,mum o f 5 years fOllOWIng the
a"P ,rabon or term lnat"",of t ile Coo tract.
.0.copy 01 t he claims raporting requ ir a m.mts must be submi lled to City lor rev ioa w,
Pa ga 20
5 Thes"req UP ....~IS shall surv",,,e.p"alton or l enn'na hOn of the Conllad,
A ll po licies 01 insurance reqUired her"Undef shall be "ndorf;ed to prov,d "thm t he cov erage shall not be
ceocenee. non-r en e~.reduced in cov ..rage or in hm~s ..~c &p!all .., 30 cal..ndar day writ1 8<l nol ice by
ce rtmed mail ,'e tum r eceip t reques ted,h as been given 10 C ity.Upon issua nce by the Insurer .bro ker.or
agen!01 a notice of C8nceliallO'1 .non ·r..newa l,or ....duction in cov ..rage or ,n Iim'ts,Conlrsctor shall fllmish
City \M th a "",w cert,hcale and appj'C8ble endorsements l or such poIicy{,es).In the ev ent any polICY is du e to
exp ire dllnng the work to be pe rformed for City.ConlrllC1or shall Pfovde ..new certdica te .and epp l,cable
endorse ments.ev ide nc>ll ll renewal of such po licy not le ss than 15 c alendar days prior 10 t he e ~plra lion da le
01 the e'p>llnll po licy
Acce ptab,lity of Insur e,s
A ll po licies of I#lS<Jr arlCe required h ereunder sh all be placed WII h an ,nSll,arlee company{lIlS)adm itted b y th e
California Insurance Commissioner to do bu siness ,n the State of C8 ldomia and rat ed not less lhan "A·Vlr ,n
ea st's Insurance Rallnll Gli ide ,
Vemicalion of Cove rage
Contractor sha ll lu mish City ..,lh all certdica t&{sj and applicable endorsements effecting cov erage reqlll ....d
h ereundef.All certd'C8 tes and appl icable endo rsements are to be ~ed and app roved by the City·s R,sK
Manage r or h ".rher de Slgoee p rior to City 's e.eeution of the Q>nlract and before WO rk comm ences .
RFP2 767 P aga 2 1
,V
Exhi b it 0:Disclosure Of Co"flict Of I " terest
I NTEGRATED C ASHIERING ,BU S INESS L ICENSE AN D ANIMAL LI CEN SE S YSTEM
Y ES'NO
t Are you cUlTootly in Iqig aloon ....th the CiTy of Fresroo or any of Its agents?X
a Do you r"Present any ti rm ,organizatk\n or person who 1S In IItlQa tion with the Crty o f X
Fresno?
a Do you curroolly re prese nt or perform wor k for any clients ,,",,0 do busin ess with the X
C .......01 F resno?,A re you or a ny 01 your principals,mana ger s or p rofessionals,Owners or investors in X
a business -mieh ~s business .....lh the City 01 Fresno,or in 8 business wh ic h is in
Irt tlon WIIh th e C 01 F""sno?
s AI9 you or a ny o f your principals,ma nagers or prol&S&lOOals ,relaled b y blood or X
ma rria ge 10 any City of Fresno emp'oyee who has any signilrcant role In the subjec l
matter o f Ih ,s serv ice?
E~p l.n.li o n :
Signat u re ry .k .<1 <,/
(name)Gl eOrl R.Vodhanel
(COmpatly)progressille Solu llons Inc .
Bre a,C A 92822
PO BOX 763
(clIy stal e ZIp)-''''''-''''J''"'-'"'-_
(address)o Ad d,no ",,1pa gels}a "ached
RFP 2767
Ill.S PECIAL CO NOInO NS
P ROJECT P HASES
Prl>S8flted below aro tho p lannod p,oject ptlas.os for oach ,mpIomonfarion.They wi ll be r..f ined a nd
m od ified b ""..d o n t IM _I""ted a.olut ion a nd otlM.l actora at th..time o f i mpl..m..n tlllioo.
t Phase I.completIon o f Base System I nstalia hOO -All production p rograms used in the current
vorsion 01 so lT wa'e will be comp,led cnrc the Clry"s compute r sysrem and d emonstrated to C ity stalf b y
runni ng tho se programs """h tne inrtlal data migra tIon 01 customer data,
2 ,Phase II,Data Element Verdicat.on -DemonStrate to City srat1tt'lal all data ole monrs a nd functIOnal
capabil hi<3s ,equ"ed l or system operation a ccon:hng to CIty·s spec;lrca tions a re con tan'led in database
dat ln ~lons and p rogram specdical.onS,
3,PhaSl'!III .Co mple r.on of Modd lCa t lO ns.System Test and TrainIng ·Demonstra te to Crty sralf that all
required system f unct.ons a nd fe atures co nta Jn ed i n this R FP have been property programmed and
te sted WII h a l e st es taease consiS tIng 01 City sampJo d a ta ;and PfOvid<!all training.
4 .Phase IV .Sys tem T est WII h Production Oafab a se -Demonsfra te to City sl a ll that a ll f uncllOlls and
feat u res operate a ccording 10 City raQUlfements using th&City's full productlOfl database.
5.Phase V.F inal Acceptance -Demof1sT.al o to City slall tha Tsystem h as perfOfTfl<ld successfully ov or
a 6O-day pe riod In acc ordance wi th Section G-6.Completion &Acceptaoc lI,al tho ServiC118 Ag r_ nl.
ACCEPT AN CE A N D PA YM ENT
Acceptaoc"and Payment W1 11 be b ased OIl pa rtial payment schedule fICCO(dlng to successrul compIet.on 01
each Phase de scnbed In Protect Pha$OS.above.Th e pa yment schedule lor 68Ch 'mplemf/fllation shall be as
follows :
I ,Phase I
2,Phas e II
3 Phas e III
4 ,Ptlase IV
5 Phase V
Act ual pa yment amounts W1 11 be a percenta""01 tIM h"",1 contrad a moun t.Payment W1 1l be ne t 30 days Irom
receipt 0 1 invoice or h om Pha se completion,whdlovo r "II1l0r .
Invoices shall be subm illed to:
ATIE NTI ON Bn an Reams,Rova n ue Ma na"".
City c t F,os llO
B usiness ueeeee DiviSion
2600 F resno street
Fresno.CA 93721
Con lrac lor he reby agrees nottc assIgn rre payment 01 a ny monIes due Contractor from City under th e tenns
of th is Conlract to an y 0It>e ,indlVldual(sl .corporal.on (sl Of ,,"t!ly(les)C,1y ,,,faj ns lhe ng hl lo pay any and all
monies d ue Contractor d irectly to Contra ctor.
RFP 2 767 Page 23
NON-COLL USIO N AF ADAVIT
FOA;INTEGRATEO C A S HIERING. BUSINE SS U CEN S E A NO AN IMAL UCE NSE SYSTEM
Proposer declares u nder pena lly of pe~ury under lhe la ws of Ihe Slale 01 Califo mia l naltn<s proposal is no l
made in l he i nteresl of Of on OOh a H o f a ny undisdosed person parl r>ers hip.company association .
Ofll"niz.al ion o r corporalion :lha t such p roposal is g enlllne and not collusive or sham ;thaI said Proposer has
not d irectly Of indlr oo ly induced or soliciled a ny o tha,Proposer to puI ,n a fa lse Of sham proposal and h as
not dlreclly Orind irec tly coHuded.conspi rrKI.conniv ed.or ag rood wilh any Proposer or a nyone elsa t o PUI in
a sham proposal .Of l hal 8Oyona shall refrain from sub m lrl ing a proposal."'al sa id Proposer ha s ret in any
manner dlred ly or indir aclly so ught by agre ement .communication .o r conference wil h anyone 10 fi x the
pl'oposal price 01 said PlOPOS er Of of any o ther Proposer.Of to fix a ny overteec .pl'01~.or cOS I e lemen t o f
such p roposal p rice,o r of thaI ot a ny othe r Proposer Of to secure any advanlage a gainsl the public body
awa rd ing the Contract 01 a nyone interesled in the pl'oposad Contrncl;that a ll sta tements COI1 l ained ifl such
peccoser a re true a nd fu rther.that said proposer has not d lroctly or indllectly submit1ad his pI'Op0S8l price 01
any brea koo"",th ereo f or e e COOlenlS lh ereo f Or d ivulged iniormB tion or dala 'e1 at ....e mereio or paid and ""Ii
001 pay a ny lea In connoction l herewith to a n y co rporation .parl nership,company, a ssociation.organization ,
proposal depos itory .Orto any member Or a gen t l her""'.or to any other indIvidual e xcept to a ny person or
persons as have a part nership or o t her t lnancial in leres t WIt h sai d Proposer in lhi s general busmess ,
T he a bove Non-Collua l on Affidavit i s part 01 t he pr opcn.al.Si gning I hi s p r oposal On the s l gllJlture
page t here o f s""l1 al so const itute signature 01 t his N o n-Coll u si o n Affidavit.
Proposars are ca ulioned that ma kirlg a false ca rtrllcalion ma y subj<lct the cttr1d i",r to cr iminal proseculion1'.,...."_.,.",.-".....~.•
i-r ,P 1:I,J /
Gtenn R.Vodhanef
Ty pe Of Print ,,",me 0 1 Authorized Per so n
R FP 276 7 Page 2 4
I.lNTflODUCTlON
P"'1Jf1'M'V8 SokJtior><".l '"""'lJOI'alO<l.a Call1oml.il c<:><p<><ahan ",s,n
allOt tel."""10 ..'LIoens<o'ond I....CiIV of F_o ,•""",,,",pal
o:>tpOt8IoOn,""""n 811 ..h"""""10 ••'l~'&Q "'"10 It>o
IoIlowing I."",ond~_
_....M..n ....._·,.......10 E .hibll E,(~
MoInt.........,..-"9_'1 """""1G ",-.'ed by """'"000 ....",'"
<01 00 '''''''ed '0 ••'~a SuWO'f.
llequln ,m.,". '......'""-"~fdenlilied In E.hibh F
(A"""".....OIII """""IS """""",.'ed by ""Ot<ltlC<l _n
.,N...rU "E ANOOUA ...f1ON O F LICE NSE
•~henooy g'.""_~oo>::epIS •......,...."".........
and 1lOf\-l,.nsl",oDIe 1_10 use L",""""".de.\at>os<I,tnlCl u"_~ng ,.,nw,,,.1or ,,.,.oroouctl ""'ted ..
S OClIan IX.....l __rtotahaoo 'In>l:lUr1t8 aro ~Tor
and fOQYIflI M!c rooofl'"SCM.-__I..K:eno8s Tor SOl-_
o ro "'"Oo:fudo<l .."'10 "11'-""'""'""""100""...s-pofly<101o"",_..section IX Tho Locenood Gala "'''''''and
_.land ony "W ~oy L"'.......)~bo
....aJed an It>o _p''''',(;Jer Exhib/l F :)Prno.pec:t!Yo
"""'"of l ho L"",,,,,od iOIMa,a "",be ~"I'to obt ......-.I .ho.
bo '"",inKl Ie obfn'"It>o ~_,••>:duoiY8Iy '"""
lho -';'oa'''''sOM>r .T""~_ro sholl only
1""""'"....."....L",""""-._""0 __""'"
1'0"1'tho dosignalod _110 be __~'ed pet E"'IM F.)
Onry _Sub-ogoonc _..'_"'ad on s.<IlOI''X ..-.I
1Jcen ....'.""'IlI<>Y-a,.lI1,tho,,,""ttl """It>o 1__
_'••<10.truetu>..&._""""""lOI'an ~'.
pr__Tor !"1tpQOe '"~'ho ..,"""".......--
pr.c';',.,~(II..''igIhI Of """10 pemwned .....,.,lin
-~b Eooapl as ""'""""..po-<lWIO(I III S_X'(d).'''''Ietm QI lin
ue.n"CQnl'nIlI"o;8$~I""<10 '.on ""''''h1_!lnI
cIol-.1___'"10 ,---,a nd onllo ~
....,. _'"I n"""""Sell"",.Moon .....oce ~Of._n,'It 0I ...~.Mun..,..,.~
"""':I>a.."",,,,-,,'ed by ,-.nee _~10 It>o
wn;tIo~~01 W J"'&I'i 01 .-..,.,"",inI~
~_I arty'dfo/INJI/,I1liO _shoU ~•
pe<pelwl"""'"L"""""-.r_ond accet:ts ltIO fOCI
"""III !IJo ."""SoItw.",Mo ....".,.,..&.won ••_'"10
__,..,too "'iii II...righl 10 """"""_.'""I'da....
So"""""S_Ii>_as 1Moma r«1 1JPp/u$'1&_1""""","",",
c L_0lI'....t ",,',~ma y ....'..tho Uoenood_or.or OIly I"'~or modulo _.an ."\'.....,_01
oompuo ....,~'.L1"......._"""no ......thon ....
nul"ll>o'oI l1S01S ~'"S<l<ban IX .....~acoeso
'-""l _...1-_""or",.."\1"0 """"'"""',lQ ....
L .'"pn>:lU::b 10<"'0>10 My opoor.''''''Ily moret_I ........_01 .........~III _IX,ueon ....
....._•__LICO<lOO '-'PIl'_''0"1',"*,",",
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EXHIBIT B :SO FTWARE
LI CEN SE AG REEMENT
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tto po na.I.'-~......_'"..-n_.L~·.
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EXHIBIT B :SOFTWARE
LICENSE AGREEMENT
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EX HIBIT B :SOFTWARE
LI CENSE A GREEMENT
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EXHIBIT B :SO FTWARE
LICEN SE AGR EEMENT
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POBOX 183
BREA,CA,92llZ2-<1783
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EXHIBIT E :SOFTWARE
MAINTENANCE AGREEMENT
~S<tlwa,-~""a n annual _.Tha prDl(.)Sf"Ildl>o<l
.....,...,.,v ..(_),,,."",,"nl lI"C4'll)'0<S<>Itwo",S"I'PO'!...-
.............rho ""'"'"_'"9"'hO IIn<tU8I ooftw .",_"1_..any .....
(I)I<o!hOlg ~in _,tq ~,hAl ...eon """'"10 o''''g'"elJoenso<10 p«MOe IlOy ___wboeqU<l<lt to rho
...."""'"'""""A~Of any O\booJquOnl ....-e l.01 lin
~Upon .<pIre_01 ....~I"l.ueer-may ""..:twl>a
Y.SUPf'OI/T fEES A,.O P AV"'EJ<TS
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•..,.",..,.L.aiorior .11'....to """"""3D days pnor ........"""""""'"p<1O<'0 _""""ol I n~'-o~Nr;'"<he"""__ncI !Ie
I!!ICIMJ ""'"rho ~.sa diO y '"'''Y '."""''''''
I'HOG HE."jS Il'E SO LUTIONS '"
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Co4hIore.......·l "A ~_
VI .GEIOE A.....PR(lV!SION S
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lil:enoof's ""'"Quolily"""",""macnenioms '"b~'hO IJ<ano<>o
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It>Cottacf I i doc<Jmanl«J ~'"_..ion """'"
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UoenSOf 10 pI<IUe<l to"""._on a COlI PIt __•
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ouch ...t<ll_meOe """""'"ilia."""'!JOnIe lIc""",,,lot a n~
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oddOlOn8I ......ad ...,_ ,,'Ie.)
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port;."'""",,_.<Itin(j port;fI'Iay 0USPIfICl "....,...,."'.,
__'"any '"..CO 00!0;0l""""<.OIdet Iho Agr ,*'''''''''
~_.....""'"...."'hot part;'.dot_;o ""'-ed,""'_....1
..."_l....-to ouspend ~.~"'"to povn>enIo lot
SoItwot.....'n"""'nco __s..-
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_,&-..ted PUt""''''10 1hlS A~'co<>sI_"'"-..
Oog '"''''''''...._"'"POrlIOI and __III """"""''''''"and_propoo.",<II",(It wti _.and I~__.nd Cu'_
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AGSDFTMT(3 5J Iv
VII.EXECU110N
EXHIBIT E:S OFTWARE
MAINTENAN CE AGREEMENT
--""--- -.~
~-P R OGA E SS I~E SOU/TlONs"
P O BOX 183
8 RU CA 91'822.0183
'1.Jt.::!'II-./
L;<:en_crrv OF ~RESNO
26OOfRES NO STREET
fRESNO C"'-83 721-J620
l 559 l &1 -7001
AGSOfTMT(3.5)P8~4ot4
Exhibit F:Progressive .'io!llt;o m··Requirements (Server &Workstation )
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~8 I I I I I 1"1 1 I
Exh ibit G :Specifica tion s (Scope of Work)
1
C"h l ~
ica"OI1S .Abi lil 10 ful l inle rate With Business and Animal uceose a~
1 P ornt of sale land a caecne rocessin
1 Ablli to rint recer I and validate chedls ,
1 Ability 10 assign paym enl cod es and p rocess payments by payment code and rapon on lh esa
laymenls on Cash rllCll lpllislinll reccrt.
1 Cash receipts are halched to r each cash ier 10 assrstm reccocuaten
1 Se a rate batches are maintained l or eace cas hier in ue-led cash rece t Is.
1 e"ctl cash rece ipl will co ntai n lhe fo llowing elemenls :Entered by ,B atch,sequence.charge
unils .eIla lge amount ch arge year .ch arga notes.p"ymen l lype.paym enl amount.receip t
numbe r,oavmenl notes .
1 un-Sled cash rece,IS can be eenee ri<lr to slin w ith proper authoriza tion ,
l'Abili 10 e nter a menlSv ia barcode readers Invoices On
1 S,erveer can view e ach castuers un- osted balell individua ll f rom Bremote w o rkstation ,
l 'Abili 01 au lhorlzed rscos 10 'tc ,ve"rmltillS.aud,llrail maintain
1 •Abill 10 corr ect ross r~~s w ith rc e r aut~rizalion ,audil Irai/mainlain
1 Abii '10 interface wil h third a l or creo n card a e nts and electl'(lllic ballk droltin ,
1 Abillly 10 allo w receip ling 01 payments not retetee 10 bus iness license .animallicensa and
e rmil accounts.~
1 Abil to void or c eete ~osled a mer na willi r aumonz anon.
1 Abil l to reverse o r irenster Sled a ents With ro r act honzanoo .
u _'"~~._---..
1 R ~scheduled re 'onal use , I meeti s
1 otter SV;iem s rt line alld software u reee su rt as rt of software mai ntenance .
1 P rOVId e re nse 10 custo mer su ~Ulrles wo ltlill 24 hours
1 P rovide rear-time res cnse to ur ant re ueS lS.
1 P rovi de inl emel web site access 10 lhe mosl cc rrent s l em inlormation
GIS :
1 •Abil ity to a ulomatically e xtract bus oness lice nse da ta lor usa i n th e Ci ty GIS system ."{Requires
GIS Inlearalionl
2 (Monimum level of compliance Is docu~~n la tion l or APls and/or intemal sys tem tables ,so G IS
can d armcaj access t -ern lila OOBC
1 'Cap abHi ty lor rotenece with Ci ty GIS syslem (ESRI.willi SOE YG ,2 gaodII labasa .hosled on
Oracl el.or wilh Ci lv tables e rccuced lrom GIS data,"/Reau'rfJ!i GIS InlearatiQnl .
1 'AbiHty 10 aU lom ~~caIlY "ll ag "accoun t 'o r;~a l zones,council dis lliets and city lim ~s .bas ed
u ~G ISdala "R UI~JSJn,r8110fJ
2 AM 10 auloma"call u ate b usiness locations add resses and "fla ilS"usln C i .G IS dat a ,
2 Abll 10 e xclude business locat ion address I rom U SPS u te unless authorization is iva n .
2 B usiness loca tion(s)is(are)to be ve rifoed againal lt1 e (GIS) master address lable only.1'101
a a insl the U SPS data .
EMlance Forw erd;
1 Abi!'10 vi ew run nin aCCO\J 'lt balance both on-screen and vi a re ".1 Abi lity 10 idenl,fy underp aymenls and sen d an invoice f or lhe o lIfstand .ng amounl before
app rovinll and sendin<1 a cernncete.
1 Abl li to trac k ov~menlS and roll balance lorwan:l lo ne xt renewa l.
Perenl l Child Su b Lleen_;
1 Supports "pare 'ltfchild"records whe reby all sub-aocounts ca n be viewed and accesse d fl om a
s ingle "pare'll "account While mairllain i'l!l ability to apply paymenls and edit account
tntcrmencn indMdualiv lor each sue-acco unt,
Animal License:
1 O M screen enl and viewin 01 o wner and I informallon .
Page 81
Exhibit G:Specificat ion s (Scope of Work)
t Ab li to searc h a nd locate a ccou n t ~"k ll word "cere fields.
t Abili ty fo traclr.cha~s and pa1!!111nts l or multi e animals Individu al!under the same owner.,Abili to add user-defined ta fee automalieall wheo ne wta l ield selec ted .
t I ~,b il ity to generate a message box to remind user to add a new tag n umber as part of payment
roceSSlrtg for new ta s.
t ~enerate reminder notices on un aid citations .
R end Queries:,Abi lity to prodlJCtl a receivable a In re rt based on oa overdue .,Ad hoc re rtin ~a bi ll ties .,AMi '0 •rt to stand ard s reaosoeet and other re rt rcevcts .,Ability for indi vidual users to create ad hoc reports !quenes and vie w results on scre en and
ahili tV to eithe,pri nt ,lnd!or ex port report.
t Ability l or individual users w rth p roper authority 10create queries on scraen by selec tion of
desired da ta e ntry uek rs and to view results on screen and abi lity to eithe r print o r e xport que ry
resul ts ,,Abi li 10 run a re rt b User ID a <ld dales or date ran l or billin cle an-u .,.Ability to support integration and improv ed raporting ca pability fo r t~nsing i nl o ~;M n
ex change WI th Itl e California Franchise Tax Board .(FTB Data Ex c1lBnQe Prl!flram,Amlity to searc h and select accoc nt Irom a single or combnation 01data entry teres including
custom ized data ti1:llds .,Abill to search data fields ustn w ildcard s bois o r artlal w ord s ,,Amli to searc h tor accounts uSI ~with"a <ld "con tains"logic .
t Ab li to tra el<various ucenee holder s b us er-defined cri teria .,Abi lity to traclr.receip ts by doc ument.accou nl number ,or IIct1r1Se number and ancil lary
numberinQ svstams .
Gel1llflll Bu alneu Pi ...."'IlS:,S stem is desi ned for rnmental tax revenue b illin ,collection and accountln,Flexible eccccnuo roes within r accoun ts.,Amli to maintain and man~dala at the Ci 01 Fresno .,P rovide s tem -enerated T ax and Permits accou nt numbers as eenoee b use r,,AbHi to se t s TK:Cliteria to d isallow a uto renewal recess bas ed on the 'led cr iteria .
2 S~rt ablli 10 store ima e e at s e arate docum enl una ~em .
2 Abi lity t or sys tem to truncat e social security numbers to last four dl .IS.,.Abili ty to "1 101 "accounts lor macm um a nt and ze ro fOSS race,mess a es.
Screen F..tu nls :,Ability to v iew al l c harges and o;;:.ents lor ali liSC8 1years o n one sc reen and "d rill do wn"to
de tail for any se lected fiscal vear s .,Abili to v iew charges and p ayments by ca leooar and fiscal ears select dale ran es .,A bhty to voe w on one summary screen .the last t2 quarters (3 ye ars)01 paymenl rnstorv tc
Include :renewal pe riod and reporting dates;g ross rece ipts reported:tax,pen alty an d i nterest
c harged:tax.penalty and inlerest paid;checl<number;date payment p rocessed ;and the
resLl lling ov erpayment or unde r paymen t.And the abil ity to page down/over to see e arlier
I veers'inlOllTlalion,
2'On sc reen mess e es l or max imum ent account .,Maint ain a deta iled allolt transaction log oIalt t ra nsaclions includ ing use r and date stamp l or
all addit ions,changes ,edrts or docum ents printed on an eCCQ(J nt Wllh abil ity 10 add addo tional
comments to transa ctjon line as needed,,Use 01d ata lHt ers tha t ensure correcl d ata In LI t on l ormalled fields .,Abll i to add co srcrmzec user-ceneec data em l ieids.
2 Abil l '000 license da ta to c reate mu ltI te lice nses.,Ami'to a SS~9 n and organize commen ts o n an eOCOlJnt.
Page 8 1
Exhib it G: Specifica tions (Sc ope of Work)
,S,rts u nlimiled Iraa-Iorm comments field .,Abi lity to a ttach or li r'l k docu mur'll images 10 ar'l accounl including tart not l imited to applications.
cones nee wilh intuo tive sea rch .
'"Ablloty to attach scan ned .tr:as part of payment history.(With purd!ase of PSI high spood
.scanners &~falion ~,D nll down c e atlili for data a nal is .,A bility 10 ch ange or add inform ation on al l accounts .,Abili tc u ate or access accour ujr ac-manon from ere screen .,Provi de f raa form text entry c apabil ities on accoun ts w,lh a code ll iag that w ill ·Pop U p·wilen
an aCCOl.lnt ,s accessed to w arn 01 s eclat instructKlnlim rtant i nlormation.,A b,li 10 ue ~jfic aococot l or a iaJ cse.,Ab ili to chan saved account data w ith rc e r authori zal iOfl,,Ab ility 10 group busin ess licenses by category arld process each ca l9g0ry differ ently based
uoon user-del i ned vari ables incli.Jd;~n NAIC code arld moI1th or exDiralion.
Perm it Proceulng :
,"Ab ,hty to trac k the required steps in issu ing a perm il .including a~i~ity 10view ~~p ro vals f rom
mutn Ie oee arrneots OIl emcteaoo rovaJ screen lor an account.•via erorovais,Abili of other C i ,rtments 10 view and u datu rmit status dirac "on e cccur rt .,Ab ility 10 track charges al'ld pay ments l or any pe rmit holder over a pe riod of l ime as de fined by
user .
C.leulatlon.:
'"Ab ili to rar a /e t axes due auto matcan
2 Abili 10 calcula te back tax es ~Old a nd ne~tes .,Ab ili to calCUlate mterest a nd a na ~i e s on un akl lax.
'"Ab ili 10 set tri r for s~al assessment fees on a fuMe cate via Balch Invoice ocess,"Ab ility 10 assess pe ~~e ~l ?a sed upoo bu siness~~en se ca t9g0ry and usel -defir.ed p enal~
sca le l or each catego .•P8....._"'"00>1>8$/(}t'Buoine&s Lamsll &P~m>f/;S """""ur<:l>a,Com nson oj tax nods and r rtin of zero l OSS recei ts for f rtin ned .,"s ~:~~ability 10 know th rough"~i~mu ~.~on calcUlation,~:a xpayer account is or w ill be
ove a,d ,I current nl is a 'ed.·See CI 58
,"Ab ility 10 calcula te pro-rated /a)(e,;~of new bus ine::,accounls wh ere gross rece ipts coaecnon
ooglr'ls pnor to apphcat lon date .hIS IIf16ds review,Abi lity to automatically pre venllieense rsscaoce or set to pending status wh en an
unde nt is received .,Ab ility to preven t l icense issu ance when c erta in usee-cenred criteri a,such as lac k of
de partment a rov al i s resent.,~:,r .d e l iMd va~l ow a nce betwee n charges and credits w ith abi lity to p rocess
a d'uslments w,th r authonza tion .
1 Ab lli to track and a c red its l or e xern bOIlS.
Rate Structu...:
,"Ab ility 10set r1a:; s to take anect on ~.~':::~dat:';,;~inc rement by a ~~,perce n~g e or
dollar amount Increment b ~c rctIntB or S a mounl rot cunenn available,R e ten ~Orl of nor rate structures l or rate review rtson .,FaC 'l il a l ~e t i on &resemetcn of r sed rate structur es .,Ab Lli to su It mul l'le ta x rate t ables.
1 Ab lli to a I mu lb re rates to th e sa me account.,Ab'1i 10 aulo expire ~I ~~S 'l ie<!""1 Ma,nt ain and trac k ta x char es an d a ents .
I Abi li to assi n ial fee emccnts based on coun ts o r totals.
t A ~l l ty 10 calcu late cherges based upon a nat rate plus an Incr eas<ng rate l or lise'defin edra~.,"Ab'li 10 automaticall recalculate l ees aft er u te to custome r data.al next in voice
Page 83
Exh ibit G:Specification s (Scope of Work)
R~.II B !lIIn.".~nd N.ot.lc!P l"Ol::e ulng,Abi li ~n erate automated and manua l renewal notices .,Abi li to revie w and rinl renewal notices individually or by grOlJ .,P rovide mU~ip le sort ,on8~Iers lor ee rntceie ration.,Provide mUll,,Ie sort .dale ran and nnl fillers lor renewer and delin uant nolice nerencn ,,Abil ity to modify the number and t,mmg 01delinquent notices generated l or unreported .unpaid
or de linq~en t accounts .~,Abili to issue del i uent notioos lor rior nod or ear and Issue renewals ccncurreon,Ab'li to crea te two--s,OOd renewer terms .,Ablll to !I.enelllte erecnonc l i le to~ce bill rintin .,Abili 10 automaticall rint an unde aenl leiter in lormats to be selected rrcrn menu .,Abili to add lal comments or mstructens to standardized lorm leiters.,Abili to Pinl new bills or certificates lor an selected ueners or re '0 riods.,Abili to easi rint du licate co res at an renewal on a sin Ie billin or tnvcee.,Ab,lity to design"lle an IICCO\.Int liS pending tor discovery.tollow -up and lor the purpose 01
addin comments b multi te users.
t Abili to t rac k un -renewed licenses .,Abili lor businesses to subini t renewal inl o rm a ~o n and P.!!J renewer l ees via lhe mtemet.,Ab ili to add indMdualized bi llin meese ,,Provide m a'~ddress that ere US PS certified .
S tern Sec u :,~'al o~ni lat iona~nd fUncti~Ieve~,,iestion access via un 'ue Us er L in and ssword .
t Abir to setup group permissions and add users to me rou s.,S~~enm ,~,~c urity allows the City to set up multiple views of data and control eccess by user or
user rou .,"''',to setu
useres bilibes l or ed it or f ee b user 01 user rcu
t Dele meintained end housed b ""C,Abi:i~,I?s~~~~.~.':c u ri ty access for processes.reports and q ueries based or'!ind ividual user 10
and b User fOU .~,Abili 10 set u sewn access for dat a netoe based on individual user 10 and b User rou .
Interlace :
2 S stem abil i to create flat file 01 accounne da ta for ex rt inlo G efleral Le r s stem
2 Ifllerlace with the Ci s NCR check ima e and u
~,rceeseor.
Page 84
Coundl Adoption :6/3/08
RECEIVED ::~::-al:
~ReQuesl;
l a ~M H PM 3'06
em CLERK.FRESNO C:
TRAN SMITTAL OF C OU N C i l ACTIO N F OR APPROVAL O R VETO
MA YOR A LAN A UTRY
RE BE CCA E.KLlSCH .~
C ity C le rlo:
TO.
June J .2008
SUBJECT:
FROM
At t he C o uncil meehng of 6103108 ,Council took legJSlahve actIOn en titled Auth eo nt
w lProgressi ve S olu tions,In c .softwa re ....e••su pt svcs ;&w IDell I nc••n ot to e xceed
5 335 ,000 ,see ag enda ,Item N o 1N by the following vot e
Aye'
Noes.-",
Abst ain
C alhou n.C a p nogl iO ,Dages ,Duncan.S lerling,X iong
No ne
Pe re a ,
N o ~
P lease indtcate e it he r yo u r f or mal ap pr oval or ...etc by co mpleting t he fo llowing sections and
a xe cu ll ng a nd d atin g y our a ct ion .Please fi le th e completed memo wit h t he C Ier1c.'s office on
o r b ef ore June 13.200 8 .In co mp ut ing t h e t en d ay pe riod req uired by Ch arter .t he f i rst d ay
ha s be en e xclu ded an d th e te nt h da y has been included unle ss the 101to day is a Satu rday ,
S u nd ay , o r holiday ,in wh ich ca se it has a lso been ex cl uded F ai lu re t o f ile t h is m emo with
th e C ler k's o ffice w it hin t he requ ired time l i mit shall c o nstit ute appro val 01 t he o rdi na nce,
r esolulion or action ,a nd it s hall take e ffe ct w it ho ut t he M ayor 's signed ap prov al
T ha nk you
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
A PPROVED;
f Of the following re asons :(Wonen ObjectlOl1S a re required by Ch arter;atta ch
add rtlOfl al sheets If necessary)
C4.-
Al an A utry ,MayOf
CO UNCIL O VERRIDE A
Ayes
N oes
Abse nt
A bsta in
0".Vb IJJD'CB>-__
D a le:_