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THIRD AMENDMENT TO SERVICE AGREEMENT
THIS THIRD AMENDMENT TO SERVICE AGREEMENT (Amendment) made
and entered into as of this 10th day of December 2020 (Effective Date), amends the
Service Agreement entered into between the CITY OF FRESNO, a municipal
corporation (City or Licensee), and INFOR (US), LLC., a Delaware limited liability
corporation ( Infor). The City and Infor are collectively referred as the "Parties" in this
Amendment.
RECITALS
WHEREAS, City and Infor entered into a Service Agreement dated October 25,
2018, for Infor Enterprise Asset Management (EAM) Implementation Services for the
Department of Public Utilities (DPU) and Department of Public Works (DPW), and
WHEREAS, City and Infor entered into an amendment dated April 9, 2020, to
amend the scope and extend the Agreement to June 30, 2020 (First Amendment); and
WHEREAS, the EAM Implementation project was placed on hold due to the
COVID-19 pandemic, the City desires to restart the project and reengage with Infor,
and
WHEREAS, City desires to amend the original scope of work to include
additional onsite implementation services within DPU Wastewater Management
Division, for additional services related to the project; and end user training within the
DPU Water Division, and
WHEREAS, the City and Infor desire to extend the scope of work to March 31,
2021, to complete the project.
AMENDMENT
NOW, THEREFORE, the parties agree that the Service Agreement is amended as
follows:
1. Infor shall provide additional services as described in Attachment A,
attached hereto and incorporated herein by reference.
2. Infor's sole compensation for satisfactory performance of Services
required or rendered pursuant to this Amendment shall be a total fee not to exceed
$44,500.
3. The term of the scope of work shall be extended to March 31, 2021.
4. This Amendment shall become part of and subject to the terms and
conditions of the Service Agreement, which except as modified herein, remains
unchanged and in full force and effect. However, to the extent that the terms and
conditions expressly set forth in this Amendment conflict with the terms and conditions
of the Service Agreement, the terms and conditions expressly set forth in this
Amendment will prevail. Unless otherwise defined in this Amendment, capitalized terms
used herein shall have the meanings assigned to such terms in the Service Agreement.
1
IN WITNESS WHEREOF, the parties have executed this Third Amendment to
Service Agreement at Fresno, California, on the day and year first above written.
CITY OF FRESNO, INFOR (US) LLC.,
a California municipal corporation a Delaware limited liability corporation
By- N&�Mt CaWf at By: P&& D_
Michael Carbajal, Director
Department of Public Utilities Name: Gregory Giangiordano
Title: svP & General counsel
APPROVED AS TO FORM: (If corporation or LLC., Board Chair, Pres.
DOUGLAS T. SLOAN or Vice Pres.)
City Attorney A� 11/25/2020 By: tr'al SL�ulntr
By. brAJA V, (,bW Brad Steiner
Brandon Collet Date Name:
Senior Deputy City Attorney Title: svP & Deputy General counsel
(If corporation or LLC., CFO, Treasurer,
ATTEST: Secretary or Assistant Secretary)
YVONNE SPENCE, CRM MMC
City Clerk
By. Io(h hay'fim"t 12/16/2020
Marco Martinez Date
Deputy
Addresses:
CITY: INFOR:
City of Fresno Infor (US), LLC
Attention: John Turnipseed, Project Attention: Lindsay Pritchard
Manager Associate General Counsel
5607 W. Jensen Ave 380 St. Peter Street
Fresno, CA 93706 St. Paul, MN 55102
Phone: (559) 621-5295 Phone: (651) 767-7000
FAX: (559) 457-1595 FAX: (651) 767-4927
Attachments.
Attachment A
Services Change Order
3
Services Change Order
This Fixed Fee Services Change Order("Change Order"or"Order") is subject to all terms and conditions of the Services
Agreement between Infor (US). LLC ("Infor") and FRESNO, CITY OF ("City" or"Licensee") with an Effective Date of
10/25/2018 (the "Services Agreement") and constitutes a change to the Services Work Order identified below by Work
Order Number("Work Order"). All terms of the Services Agreement and Work Order are incorporated herein by reference.
Capitalized terms not defined in this Change Order are defined in the Services Agreement or Work Order. In the event of a
conflict, the terms of this Change Order control over the terms of the Services Agreement and Work Order. Unless
otherwise specified in this Change Order, the services, scope and estimated fees specified herein are incremental to the
Work Order.
Effective Date of Change Order:date of final signature below
Original Work Order Date:10/26/2018
Change Order Number:04
Original Work Order Number:OP-04071110
Prepared by:Alexander Acman
Project Name: City of Fresno-Change Order-Gerry Schoonmaker-EAM Implementation-C04
Description of Services to be Provided
The purpose of this document is to present information related to the City's reengagement in the EAM implementation
project and Go-Live events for the Water and Wastewater Collections departments.
For the past eighteen months, Infor and the City have been involved in a project to implement the Infor EAM cloud solution
for the City Wastewater,Water, and Public Works departments. Project efforts thus far have resulted in successful go-lives
for the Wastewater Treatment plant and the Department of public works.
Due to unforeseen circumstances presented by the COVID-19 pandemic,go-live efforts for the Water and Collections
departments were interrupted and critical tasks were postponed resulting in deceleration of project progress.
Infor and City stakeholders have been involved in discussions regarding the optimal approach for reengagement of project
resources.The reengagement approach facilitates completion of task essential to successful go-live events for the
Collections and Water departments.
The following high-level tasks represent the remaining effort required for successful transition to a live EAM environment.
... ... .. - - .......
'f Res..onslble Duration Date
Collections Department-Process Design
• Routes
o Work Order Generation
o Assignment&Scheduling
• Work Execution Processes
0 Workflow
• Materials Management
• Define required data elements Collections Personnel, Infor Consultant 4 Days TBD
o Closing Codes
o Standard Work Orders
o Parts
• Security
o User Groups
o Status Authorizations
o Screen Design
Collections Deparment-System Configuration Infor Consultant 1 Week TBD
Page 1 of 4
CLM-180803
i
No Associated Deliverable,Work Product or Activity Amount
MS 20 E 'Water Department End User Needs Assessment 2,292.00
MS 20 F Water Department End User Training 7,854.00
MS 20 G Water Department End User Training Prep 2,292.00
Grand Total 39,706.50
F
Currency US Dollar
The rates and terms specified herein are only valid if this Work Order is signed by Licensee by 12/20/2020.
Fees do not include applicable taxes, which will be added to each invoice. Licensee will pay each Infor invoice within 15
days of the date of invoice. This payment obligation is non-cancelable, and the amounts paid are non-refundable. Travel
and living expenses are not included in the fees stated herein and are in addition to such fees.
Where a substantial variation from this Order is foreseen both parties must agree in writing to the additional work and
amend this Order accordingly.
Locations:
Services may be provided at the facilities of Infor or its contractors, or at the Licensee sites listed below
1910 E. University Ave.
Fresno CA 93703-2988
United States
THE PARTIES have executed this Order through the signatures of their respective authorized
representatives.
Infor (US),LLC FRESNO,CITY OF
Signature. Signature
Printed Name: Printed Name:
Title: Title:
Address: Address
4213 Solutions Center Lockbox 774213 1910 E. University Ave.
Chicago Fresno CA 93703-2988
IL 60677-4002 United States
USA
Signed Date : Signed Date
Purchase Order Number:
eBilling (Email Address)
Invoice Mailing Address if different from:
1910 E. University Ave.
Fresno CA 93703-2988
United States
Address
Page 3 of 4
CLM-180803