HomeMy WebLinkAbout204.021 - Communications Team
STANDARD OPERATING PROCEDURES
COMMUNICATIONS
204.021 COMMUNICATIONS TEAM
EFFECTIVE: APRIL 2018
Current Revision Date: 06/13/19 Next Revision Date: 06/13/21
Author’s Name/Rank: Justin Hill, Fire Captain Review Level: 2
Administrative Support:
Tammy Williams
Management Analyst II
Section 204.021
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PURPOSE
This policy establishes expectations and objectives of members assigned to the
Communications Team.
APPLICATION
Assigned members consider these guidelines as part of their assignment to the
Communications Team.
OPERATIONAL POLICY
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OPERATIONAL GUIDELINE
The following objectives have been identified:
Provide a mechanism for continued evaluation and improvement of
services provided by the Communications Center.
Identify and address routine communication and dispatch problems.
Provide solutions for our internal and external customers that support
and enhance emergency and non-emergency communication.
Inventory control of Fresno Fire Department (FFD or Department) radio
equipment.
Establish, maintain and execute repair procedures for radio equipment.
Establish, maintain and execute radio program procedures.
Maintain and service all Mobile Data Terminals (MDT’s).
Work with Geographical Information Team (GIS) and Information
Systems Department (ISD) to maintain and image MDT’s.
Section 204.021
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PROCESS
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INFORMATION
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DEFINITIONS
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CROSS-REFERENCES
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