HomeMy WebLinkAbout501.005 - Department Computer Program AccessEffective Date: April 2015 Manuel Graves Civilian Training Officer
Current Revision Date: 12/01/2023 Section 501.005
Next Revision (1) Date: 12/01/2025 Page 1 of 3
500 Firefighter Trainee Manual
SECTION 501.005 DEPARTMENT COMPUTER PROGRAM ACCESS
PURPOSE
This policy identifies and explains access procedures for the various computer
programs utilized by the Fresno Fire Department (FFD or Department).
APPLICATION
The FFD uses multiple computer systems to meet its operational goals. Included
below is basic information and initial access processes.
OPERATIONAL POLICY
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OPERATIONAL GUIDELINE
The same user ID and password are used for City of Fresno email (Microsoft Outlook),
PeopleSoft, and Internet Explorer. The password expires every 90 days. Employees
are prompted by the email system when passwords are set to expire. When selecting
a new password, the system makes the changes in each program. Each of the other
programs has independent passwords, and do not change.
Station Computers City Web Page
• Email:
Default Password:
•
• Outlook can be accessed from the City of Fresno web page on the Staff page.
The Staff link is located at the bottom of the City of Fresno home page.
• ISD Help Desk: (559) 621-7100.
Fresno City Fire Department
Effective Date: April 2015 Manuel Graves, Civilian Training Officer
Current Revision Date: 12/01/2023 Section 501.005
Next Revision (1) Date: 12/01/2025 Page 2 of 3
PeopleSoft: Personal Data Management
• User ID and Password:
• Personal Data Management: Check leave balances, print paychecks,
update personal information, and view/apply for promotional opportunities.
PeopleSoft is located on the desktop computers that are on the City of Fresno
network. Personal information can only be accessed from department
computers.
Internet Explorer: Internet Access
• User ID:
• On the City web page, Administrative Orders (AO), Municipal Code, MOU’s,
and other City-specific information can be found.
• AO 8-11 Use of Electronic Systems and Tools shall be adhered to.
• Wireless access is available at each station; cofpublic. No password required.
VectorSolutions: Learning Management System
• VectorSolutions is the Department’s learning management system (LMS),
which is used for multiple purposes: training delivery, testing, recording, and
document management. Under the File Center tab, department-specific
manuals, procedures, forms, and academy specific information can be found.
• Email/User ID:
Default Password:
• Password does not change. Password is user modifiable.
• Can be accessed on station computers or via the internet under the training
portal. www.fresnofiretraining.net.
Effective Date: April 2015 Manuel Graves, Civilian Training Officer
Current Revision Date: 12/01/2023 Section 501.005
Next Revision (1) Date: 12/01/2025 Page 3 of 3
Visinet Browser: Fire CAD
• Login:
Password:
• Active calls and call history can be found here.
VectorSolutions: Vector Scheduling
• Access through VectorSolutions LMS
• Phone Number: (559) 621-7271
• The Department uses Vector Scheduling for daily staffing. A calendar with
employee expected work periods is located here. Upon graduation from the
academy, VectorSolutions is the location to enter sick time off, compete for shift
replacement, station vacation draws, etc. VectorSolutions can be accessed on
station computers, by telephone, or through the internet. The access code is
only needed when attempting to access the system via the internet.
PROCESS
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INFORMATION
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DEFINITIONS
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CROSS REFERENCES
City of Fresno; Administrative Order Manual
Section 8-11, Use of Electronic Systems and Tools